Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37L5
Recall Date: Jul 11, 2018
Consumer Complaints
67 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
48K MILES, 2016 VW SPORTSWAGEN, FAULTY CLOCKSPRING. REVERSING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL WHEN THERE WAS A CRINKLING,CRUNCHING SOUND WHICH CAME FROM THE STEERING WHEEL COLUMN, VERY INNOCUOUS NOISE, LIKE A PIECE OF PAPER WAS CAUGHT IN THE COLUMN. IMMEDIATELY A WARNING APPEARED ON THE CONSOLE 'AIRBAG ERROR' WHICH REMAINED ON FOR THE SHORT DRIVE HOME. THE VEHICLE WAS THEN PARKED, TURNED OFF AND UPON TURNING IGNITION ON AGAIN, THE SAME ERROR WARNING DISPLAYED. UNKNOWN IF OTHER COMPONENTS WERE AFFECTED. DEALERSHIP SERVICED THE VEHICLE DETERMINING THE CLOCK SPRING REQUIRED REPLACEMENT. THIS RESULTED IN $712 IN REPAIR COSTS AS REPAIR IS NOT COVERED UNDER WARRANTY. SEEMS LIKE AN ONGOING ISSUE WITH VW.
Corrective Action:
48K MILES, 2016 VW SPORTSWAGEN, FAULTY CLOCKSPRING. REVERSING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL WHEN THERE WAS A CRINKLING,CRUNCHING SOUND WHICH CAME FROM THE STEERING WHEEL COLUMN, VERY INNOCUOUS NOISE, LIKE A PIECE OF PAPER WAS CAUGHT IN THE COLUMN. IMMEDIATELY A WARNING APPEARED ON THE CONSOLE 'AIRBAG ERROR' WHICH REMAINED ON FOR THE SHORT DRIVE HOME. THE VEHICLE WAS THEN PARKED, TURNED OFF AND UPON TURNING IGNITION ON AGAIN, THE SAME ERROR WARNING DISPLAYED. UNKNOWN IF OTHER COMPONENTS WERE AFFECTED. DEALERSHIP SERVICED THE VEHICLE DETERMINING THE CLOCK SPRING REQUIRED REPLACEMENT. THIS RESULTED IN $712 IN REPAIR COSTS AS REPAIR IS NOT COVERED UNDER WARRANTY. SEEMS LIKE AN ONGOING ISSUE WITH VW.
Additional Notes:
48K MILES, 2016 VW SPORTSWAGEN, FAULTY CLOCKSPRING. REVERSING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL WHEN THERE WAS A CRINKLING,CRUNCHING SOUND WHICH CAME FROM THE STEERING WHEEL COLUMN, VERY INNOCUOUS NOISE, LIKE A PIECE OF PAPER WAS CAUGHT IN THE COLUMN. IMMEDIATELY A WARNING APPEARED ON THE CONSOLE 'AIRBAG ERROR' WHICH REMAINED ON FOR THE SHORT DRIVE HOME. THE VEHICLE WAS THEN PARKED, TURNED OFF AND UPON TURNING IGNITION ON AGAIN, THE SAME ERROR WARNING DISPLAYED. UNKNOWN IF OTHER COMPONENTS WERE AFFECTED. DEALERSHIP SERVICED THE VEHICLE DETERMINING THE CLOCK SPRING REQUIRED REPLACEMENT. THIS RESULTED IN $712 IN REPAIR COSTS AS REPAIR IS NOT COVERED UNDER WARRANTY. SEEMS LIKE AN ONGOING ISSUE WITH VW.
Mfg Campaign: 11352975
Recall Date: Sep 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. ALSO, WHILE REFUELING THE FUEL SPEWED BACK OUT OF THE FUEL FILLER NECK SOAKING THE PERSON FUELING THE VEHICLE. THE NEXT DAY WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUTOFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, ALSTON, TX 78757, WHO DIAGNOSED THAT FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 66,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. ALSO, WHILE REFUELING THE FUEL SPEWED BACK OUT OF THE FUEL FILLER NECK SOAKING THE PERSON FUELING THE VEHICLE. THE NEXT DAY WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUTOFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, ALSTON, TX 78757, WHO DIAGNOSED THAT FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 66,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. ALSO, WHILE REFUELING THE FUEL SPEWED BACK OUT OF THE FUEL FILLER NECK SOAKING THE PERSON FUELING THE VEHICLE. THE NEXT DAY WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SHUTOFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, ALSTON, TX 78757, WHO DIAGNOSED THAT FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 66,000.
Mfg Campaign: 11350953
Recall Date: Aug 24, 2020
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR
Corrective Action:
CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR
Additional Notes:
CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR
Mfg Campaign: 11329576
Recall Date: Jun 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR
Corrective Action:
CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR
Additional Notes:
CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR
Mfg Campaign: 11329576
Recall Date: Jun 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Corrective Action:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Additional Notes:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Mfg Campaign: 11321802
Recall Date: Apr 21, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Corrective Action:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Additional Notes:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Mfg Campaign: 11321802
Recall Date: Apr 21, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Corrective Action:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Additional Notes:
MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.
Mfg Campaign: 11321802
Recall Date: Apr 21, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I JUST PURCHASED A PRE-OWNED 2016 SPORTSWAGEN FROM A VW DEALERSHIP IN HOUSTON TEXAS, I'VE ONLY HAD THE VEHICLE FOR 3 AND A HALF WEEKS AND MY EPC LIGHT HAD CAME ON 4 TIMES SINCE THEN ONLY THIS LAST TIME IT COMPLETELY AFFECTED MY DRIVING BY DROPPING MY SPEED ON THE FREEWAY SUBSTANTIALLY TO WHERE IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT. I'VE BEEN READING UP ONLINE ON THESE ISSUES AND IT SEEMS TO BE A REOCCURRING ISSUE WITH A FEW OF VOLKSWAGEN'S MODELS YET NOBODY HAS ADDRESSED THIS ISSUE YET, IS HAPPENING WITH VEHICLES COMING RIGHT OFF THE LOT AND VEHICLES THAT ARE A FEW YEARS OLD. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE WHO KNOWS HOW BAD IT CAN GET FURTHER DOWN THE ROAD, MAYBE NEXT TIME IT COULD HAPPEN TO A MOTHER OF FOUR AND THE VEHICLE SLOWS DOWN BECAUSE OF THE EPC FAILURE AND CAUSES HER TO GET INTO IN ACCIDENT OR WORSE CASE SCENARIO, ME WITH MY KIDS. I LOVE THIS VEHICLE BUT I DO BELIEVE SOMEONE OF HIGHER AUTHORITY SHOULD DO SOMETHING ABOUT THIS.
Corrective Action:
I JUST PURCHASED A PRE-OWNED 2016 SPORTSWAGEN FROM A VW DEALERSHIP IN HOUSTON TEXAS, I'VE ONLY HAD THE VEHICLE FOR 3 AND A HALF WEEKS AND MY EPC LIGHT HAD CAME ON 4 TIMES SINCE THEN ONLY THIS LAST TIME IT COMPLETELY AFFECTED MY DRIVING BY DROPPING MY SPEED ON THE FREEWAY SUBSTANTIALLY TO WHERE IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT. I'VE BEEN READING UP ONLINE ON THESE ISSUES AND IT SEEMS TO BE A REOCCURRING ISSUE WITH A FEW OF VOLKSWAGEN'S MODELS YET NOBODY HAS ADDRESSED THIS ISSUE YET, IS HAPPENING WITH VEHICLES COMING RIGHT OFF THE LOT AND VEHICLES THAT ARE A FEW YEARS OLD. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE WHO KNOWS HOW BAD IT CAN GET FURTHER DOWN THE ROAD, MAYBE NEXT TIME IT COULD HAPPEN TO A MOTHER OF FOUR AND THE VEHICLE SLOWS DOWN BECAUSE OF THE EPC FAILURE AND CAUSES HER TO GET INTO IN ACCIDENT OR WORSE CASE SCENARIO, ME WITH MY KIDS. I LOVE THIS VEHICLE BUT I DO BELIEVE SOMEONE OF HIGHER AUTHORITY SHOULD DO SOMETHING ABOUT THIS.
Additional Notes:
I JUST PURCHASED A PRE-OWNED 2016 SPORTSWAGEN FROM A VW DEALERSHIP IN HOUSTON TEXAS, I'VE ONLY HAD THE VEHICLE FOR 3 AND A HALF WEEKS AND MY EPC LIGHT HAD CAME ON 4 TIMES SINCE THEN ONLY THIS LAST TIME IT COMPLETELY AFFECTED MY DRIVING BY DROPPING MY SPEED ON THE FREEWAY SUBSTANTIALLY TO WHERE IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT. I'VE BEEN READING UP ONLINE ON THESE ISSUES AND IT SEEMS TO BE A REOCCURRING ISSUE WITH A FEW OF VOLKSWAGEN'S MODELS YET NOBODY HAS ADDRESSED THIS ISSUE YET, IS HAPPENING WITH VEHICLES COMING RIGHT OFF THE LOT AND VEHICLES THAT ARE A FEW YEARS OLD. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE WHO KNOWS HOW BAD IT CAN GET FURTHER DOWN THE ROAD, MAYBE NEXT TIME IT COULD HAPPEN TO A MOTHER OF FOUR AND THE VEHICLE SLOWS DOWN BECAUSE OF THE EPC FAILURE AND CAUSES HER TO GET INTO IN ACCIDENT OR WORSE CASE SCENARIO, ME WITH MY KIDS. I LOVE THIS VEHICLE BUT I DO BELIEVE SOMEONE OF HIGHER AUTHORITY SHOULD DO SOMETHING ABOUT THIS.
Mfg Campaign: 11318881
Recall Date: Mar 21, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TOOK CAR IN FOR A USED CAR INSPECTION, COOLANT LEAK NEAR THERMOSTAT HOUSING WAS FOUND. COULD SMELL COOLANT WHILE DRIVING. FIXED UNDER WARRANTY.
Corrective Action:
TOOK CAR IN FOR A USED CAR INSPECTION, COOLANT LEAK NEAR THERMOSTAT HOUSING WAS FOUND. COULD SMELL COOLANT WHILE DRIVING. FIXED UNDER WARRANTY.
Additional Notes:
TOOK CAR IN FOR A USED CAR INSPECTION, COOLANT LEAK NEAR THERMOSTAT HOUSING WAS FOUND. COULD SMELL COOLANT WHILE DRIVING. FIXED UNDER WARRANTY.
Mfg Campaign: 11318202
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VW SERVICE ACTION 60E5 APPLIES TO THE FRONT SUNROOF DRAIN CLEANING AND MODIFICATION. WE HAD UNSEASONABLY HEAVY RAINS OVER THE LAST 2 DAYS. THE RAINWATER BEGAN POURING OUT UNDER THE STEERING WHEEL/FUSE BOX AREA AND CAME THROUGH THE ENTIRE PERIMETER OF THE SUNROOF INTO THE CABIN OF THE CAR. VW TOLD ME THAT ALL REPAIRS RELATING TO THE SUNROOF LEAK WOULD BE COVERED UNDER THE SERVICE ACTION. MY DAUGHTER HAS A COMPROMISED IMMUNE SYSTEM AND IS VERY SENSITIVE TO MOLD AND ALLERGENS. THE SERVICE ADVISOR SAID THE HEADLINER AND ALL ELECTRICAL WOULD BE DRIED WITH FANS AND CLEANED AS NECESSARY. PLEASE TAKE A LOOK AT THE THREE ATTACHED PHOTOS. THIS DAMAGE IS A RESULT OF A KNOWN DEFECT WITH THE DESIGN OF THE SUNROOF AND I FEEL IT HAS NOT BEEN REPAIRED TO THE STATE IT WAS IN BEFORE THE LEAK OCCURRED. THIS IS JUST THE VISIBLE WATER DAMAGE. WE DO NOT KNOW THE EXTENT OF ANY POSSIBLE DAMAGE TO ANY ELECTRICAL COMPONENTS.
Corrective Action:
VW SERVICE ACTION 60E5 APPLIES TO THE FRONT SUNROOF DRAIN CLEANING AND MODIFICATION. WE HAD UNSEASONABLY HEAVY RAINS OVER THE LAST 2 DAYS. THE RAINWATER BEGAN POURING OUT UNDER THE STEERING WHEEL/FUSE BOX AREA AND CAME THROUGH THE ENTIRE PERIMETER OF THE SUNROOF INTO THE CABIN OF THE CAR. VW TOLD ME THAT ALL REPAIRS RELATING TO THE SUNROOF LEAK WOULD BE COVERED UNDER THE SERVICE ACTION. MY DAUGHTER HAS A COMPROMISED IMMUNE SYSTEM AND IS VERY SENSITIVE TO MOLD AND ALLERGENS. THE SERVICE ADVISOR SAID THE HEADLINER AND ALL ELECTRICAL WOULD BE DRIED WITH FANS AND CLEANED AS NECESSARY. PLEASE TAKE A LOOK AT THE THREE ATTACHED PHOTOS. THIS DAMAGE IS A RESULT OF A KNOWN DEFECT WITH THE DESIGN OF THE SUNROOF AND I FEEL IT HAS NOT BEEN REPAIRED TO THE STATE IT WAS IN BEFORE THE LEAK OCCURRED. THIS IS JUST THE VISIBLE WATER DAMAGE. WE DO NOT KNOW THE EXTENT OF ANY POSSIBLE DAMAGE TO ANY ELECTRICAL COMPONENTS.
Additional Notes:
VW SERVICE ACTION 60E5 APPLIES TO THE FRONT SUNROOF DRAIN CLEANING AND MODIFICATION. WE HAD UNSEASONABLY HEAVY RAINS OVER THE LAST 2 DAYS. THE RAINWATER BEGAN POURING OUT UNDER THE STEERING WHEEL/FUSE BOX AREA AND CAME THROUGH THE ENTIRE PERIMETER OF THE SUNROOF INTO THE CABIN OF THE CAR. VW TOLD ME THAT ALL REPAIRS RELATING TO THE SUNROOF LEAK WOULD BE COVERED UNDER THE SERVICE ACTION. MY DAUGHTER HAS A COMPROMISED IMMUNE SYSTEM AND IS VERY SENSITIVE TO MOLD AND ALLERGENS. THE SERVICE ADVISOR SAID THE HEADLINER AND ALL ELECTRICAL WOULD BE DRIED WITH FANS AND CLEANED AS NECESSARY. PLEASE TAKE A LOOK AT THE THREE ATTACHED PHOTOS. THIS DAMAGE IS A RESULT OF A KNOWN DEFECT WITH THE DESIGN OF THE SUNROOF AND I FEEL IT HAS NOT BEEN REPAIRED TO THE STATE IT WAS IN BEFORE THE LEAK OCCURRED. THIS IS JUST THE VISIBLE WATER DAMAGE. WE DO NOT KNOW THE EXTENT OF ANY POSSIBLE DAMAGE TO ANY ELECTRICAL COMPONENTS.
Mfg Campaign: 11317943
Recall Date: Mar 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERMOSTAT HOUSING FOUND TO BE LEAKING WHEN CAR WAS TAKEN IN FOR UNRELATED SERVICE. MANY, MANY VW GOLF/GTIS ARE AFFECTED BY THIS ISSUE.
Corrective Action:
THERMOSTAT HOUSING FOUND TO BE LEAKING WHEN CAR WAS TAKEN IN FOR UNRELATED SERVICE. MANY, MANY VW GOLF/GTIS ARE AFFECTED BY THIS ISSUE.
Additional Notes:
THERMOSTAT HOUSING FOUND TO BE LEAKING WHEN CAR WAS TAKEN IN FOR UNRELATED SERVICE. MANY, MANY VW GOLF/GTIS ARE AFFECTED BY THIS ISSUE.
Mfg Campaign: 11311671
Recall Date: Feb 26, 2020
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A VERY MINOR ACCIDENT INVOLVING ONLY THE FRONT END. I WAS A A COMPLETE STOP AT A TRAFFIC LIGHT AND HIT THE CAR DIRECTLY IN FRONT OF ME, I HIT THE CAR CAR GOING NO MORE THAN 10 MILES PER HOUR. ALL OF THE AIR BAGS DEPLOYED, DRIVER, PASSENGER, AS WELL AS FRONT AND BACK SIDE AIRBAGS. ADDITIONALLY, WHEN THE AIRBAGS DEPLOYED THE WINDSHIELD COMPLETELY SHATTERED ON THE PASSENGER SIDE. LUCKILY MY SON WAS NOT INJURED WITH THE EXTREME FORE OF THE AIRBAG DEPLOYMENT. I TOOK THE CAR FOR AN ESTIMATE AND JUST FOR THE INSIDE AIRBAG DAMAGE THE TOTAL WOULD BE $9,300. THIS WAS AN EXTREME SHOCK, NOT ONLY WHEN THE MINOR FENDER BENDER OCCURED BUT NOW THE CAR IS TOTALED BECAUSE OF THE AIRBAG DEPLOYMENT.IN THIS SITUATION THE AIRBAGS SHOULD NOT HAVE GONE OFF FOR SUCH A MINOR CRASH. I NEED THIS TO BE LOOKED INTO FOR OTHER PEOPLE'S SAFETY.
Corrective Action:
I WAS IN A VERY MINOR ACCIDENT INVOLVING ONLY THE FRONT END. I WAS A A COMPLETE STOP AT A TRAFFIC LIGHT AND HIT THE CAR DIRECTLY IN FRONT OF ME, I HIT THE CAR CAR GOING NO MORE THAN 10 MILES PER HOUR. ALL OF THE AIR BAGS DEPLOYED, DRIVER, PASSENGER, AS WELL AS FRONT AND BACK SIDE AIRBAGS. ADDITIONALLY, WHEN THE AIRBAGS DEPLOYED THE WINDSHIELD COMPLETELY SHATTERED ON THE PASSENGER SIDE. LUCKILY MY SON WAS NOT INJURED WITH THE EXTREME FORE OF THE AIRBAG DEPLOYMENT. I TOOK THE CAR FOR AN ESTIMATE AND JUST FOR THE INSIDE AIRBAG DAMAGE THE TOTAL WOULD BE $9,300. THIS WAS AN EXTREME SHOCK, NOT ONLY WHEN THE MINOR FENDER BENDER OCCURED BUT NOW THE CAR IS TOTALED BECAUSE OF THE AIRBAG DEPLOYMENT.IN THIS SITUATION THE AIRBAGS SHOULD NOT HAVE GONE OFF FOR SUCH A MINOR CRASH. I NEED THIS TO BE LOOKED INTO FOR OTHER PEOPLE'S SAFETY.
Additional Notes:
I WAS IN A VERY MINOR ACCIDENT INVOLVING ONLY THE FRONT END. I WAS A A COMPLETE STOP AT A TRAFFIC LIGHT AND HIT THE CAR DIRECTLY IN FRONT OF ME, I HIT THE CAR CAR GOING NO MORE THAN 10 MILES PER HOUR. ALL OF THE AIR BAGS DEPLOYED, DRIVER, PASSENGER, AS WELL AS FRONT AND BACK SIDE AIRBAGS. ADDITIONALLY, WHEN THE AIRBAGS DEPLOYED THE WINDSHIELD COMPLETELY SHATTERED ON THE PASSENGER SIDE. LUCKILY MY SON WAS NOT INJURED WITH THE EXTREME FORE OF THE AIRBAG DEPLOYMENT. I TOOK THE CAR FOR AN ESTIMATE AND JUST FOR THE INSIDE AIRBAG DAMAGE THE TOTAL WOULD BE $9,300. THIS WAS AN EXTREME SHOCK, NOT ONLY WHEN THE MINOR FENDER BENDER OCCURED BUT NOW THE CAR IS TOTALED BECAUSE OF THE AIRBAG DEPLOYMENT.IN THIS SITUATION THE AIRBAGS SHOULD NOT HAVE GONE OFF FOR SUCH A MINOR CRASH. I NEED THIS TO BE LOOKED INTO FOR OTHER PEOPLE'S SAFETY.
Mfg Campaign: 11290772
Recall Date: Dec 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR WITH APPROXIMATELY 25K MILES ON IT. AIRBAG LIGHT CAME ON. AT THE SAME TIME, MY HORN, AND OTHER COMPONENTS ON MY STEERING WHEEL STOPPED WORKING. WHEN I DIAGNOSED MY CAR IT WAS DETERMINED IT WAS THE CLOCK SPRING IN THE STEERING WHEEL THAT STOPPED WORKING. A FAULTY CLOCK SPRING WILL MAKE IT SO THAT MY AIRBAG DOES NOT FUNCTION. I WAS JUST PARKING MY CAR BUT WERE I IN AN ACCIDENT I COULD HAVE BEEN KILLED AS MY AIRBAG WOULD NOT WORK. I LOOKED ONLINE AND IT APPEARS VOLKSWAGEN KNOWS OF THIS ISSUE, AND HAS ISSUED WARRANTIES, AND RECALLS BASED ON EVEN THIS PARTICULAR PART WITH THE SAME PART NUMBER. BUT NO RECALL OR WARRANTY OF MY CAR IN PARTICULAR. VOLKSWAGEN REFUSED TO PAY FOR REPAIRS OF MY VEHICLE.
Corrective Action:
MY CAR WITH APPROXIMATELY 25K MILES ON IT. AIRBAG LIGHT CAME ON. AT THE SAME TIME, MY HORN, AND OTHER COMPONENTS ON MY STEERING WHEEL STOPPED WORKING. WHEN I DIAGNOSED MY CAR IT WAS DETERMINED IT WAS THE CLOCK SPRING IN THE STEERING WHEEL THAT STOPPED WORKING. A FAULTY CLOCK SPRING WILL MAKE IT SO THAT MY AIRBAG DOES NOT FUNCTION. I WAS JUST PARKING MY CAR BUT WERE I IN AN ACCIDENT I COULD HAVE BEEN KILLED AS MY AIRBAG WOULD NOT WORK. I LOOKED ONLINE AND IT APPEARS VOLKSWAGEN KNOWS OF THIS ISSUE, AND HAS ISSUED WARRANTIES, AND RECALLS BASED ON EVEN THIS PARTICULAR PART WITH THE SAME PART NUMBER. BUT NO RECALL OR WARRANTY OF MY CAR IN PARTICULAR. VOLKSWAGEN REFUSED TO PAY FOR REPAIRS OF MY VEHICLE.
Additional Notes:
MY CAR WITH APPROXIMATELY 25K MILES ON IT. AIRBAG LIGHT CAME ON. AT THE SAME TIME, MY HORN, AND OTHER COMPONENTS ON MY STEERING WHEEL STOPPED WORKING. WHEN I DIAGNOSED MY CAR IT WAS DETERMINED IT WAS THE CLOCK SPRING IN THE STEERING WHEEL THAT STOPPED WORKING. A FAULTY CLOCK SPRING WILL MAKE IT SO THAT MY AIRBAG DOES NOT FUNCTION. I WAS JUST PARKING MY CAR BUT WERE I IN AN ACCIDENT I COULD HAVE BEEN KILLED AS MY AIRBAG WOULD NOT WORK. I LOOKED ONLINE AND IT APPEARS VOLKSWAGEN KNOWS OF THIS ISSUE, AND HAS ISSUED WARRANTIES, AND RECALLS BASED ON EVEN THIS PARTICULAR PART WITH THE SAME PART NUMBER. BUT NO RECALL OR WARRANTY OF MY CAR IN PARTICULAR. VOLKSWAGEN REFUSED TO PAY FOR REPAIRS OF MY VEHICLE.
Mfg Campaign: 11252081
Recall Date: Aug 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, THE EPC WARNING LIGHT COMES ON AND THE ENGINE LOWERS ITS SPEED. SOMETIMES ENGINE OVERHEATING WARNING ALSO COMES ON AT THE SAME TIME. HAVE TO PULL OVER AND SHUT ENGINE OFF AND RESTART TO CLEAR THE EPC WARNING LIGHT. VW SERVICE DEPT. SAYS THEY DON'T KNOW WHY THIS HAPPENS AND NO FIX CURRENTLY AVAILABLE.
Corrective Action:
WHILE DRIVING, THE EPC WARNING LIGHT COMES ON AND THE ENGINE LOWERS ITS SPEED. SOMETIMES ENGINE OVERHEATING WARNING ALSO COMES ON AT THE SAME TIME. HAVE TO PULL OVER AND SHUT ENGINE OFF AND RESTART TO CLEAR THE EPC WARNING LIGHT. VW SERVICE DEPT. SAYS THEY DON'T KNOW WHY THIS HAPPENS AND NO FIX CURRENTLY AVAILABLE.
Additional Notes:
WHILE DRIVING, THE EPC WARNING LIGHT COMES ON AND THE ENGINE LOWERS ITS SPEED. SOMETIMES ENGINE OVERHEATING WARNING ALSO COMES ON AT THE SAME TIME. HAVE TO PULL OVER AND SHUT ENGINE OFF AND RESTART TO CLEAR THE EPC WARNING LIGHT. VW SERVICE DEPT. SAYS THEY DON'T KNOW WHY THIS HAPPENS AND NO FIX CURRENTLY AVAILABLE.
Mfg Campaign: 11218625
Recall Date: Jun 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MICRO SWITCH RECALL. THE KEY MAY BE STUCK IN THE IGNITION WHILE IN PARK AND CANNOT BE REMOVED. I WAS NOTIFIED IN JULY 2018. WANTED TO TRADE THE CAR IN JANUARY 2019 AND THE DEALER GAVE ME A VERY LOW TRADE VALUE DUE TO THE INCOMPLETE RECALL! CAN'T ANSWER YOUR QUESTION ABOUT WHEN IT HAPPENED. DOES NOT APPLY. IT WAS IN JULY 2018 WHEN I WAS NOTIFIED.
Corrective Action:
MICRO SWITCH RECALL. THE KEY MAY BE STUCK IN THE IGNITION WHILE IN PARK AND CANNOT BE REMOVED. I WAS NOTIFIED IN JULY 2018. WANTED TO TRADE THE CAR IN JANUARY 2019 AND THE DEALER GAVE ME A VERY LOW TRADE VALUE DUE TO THE INCOMPLETE RECALL! CAN'T ANSWER YOUR QUESTION ABOUT WHEN IT HAPPENED. DOES NOT APPLY. IT WAS IN JULY 2018 WHEN I WAS NOTIFIED.
Additional Notes:
MICRO SWITCH RECALL. THE KEY MAY BE STUCK IN THE IGNITION WHILE IN PARK AND CANNOT BE REMOVED. I WAS NOTIFIED IN JULY 2018. WANTED TO TRADE THE CAR IN JANUARY 2019 AND THE DEALER GAVE ME A VERY LOW TRADE VALUE DUE TO THE INCOMPLETE RECALL! CAN'T ANSWER YOUR QUESTION ABOUT WHEN IT HAPPENED. DOES NOT APPLY. IT WAS IN JULY 2018 WHEN I WAS NOTIFIED.
Mfg Campaign: 11187379
Recall Date: Mar 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Corrective Action:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Additional Notes:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Mfg Campaign: 11179733
Recall Date: Feb 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Corrective Action:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Additional Notes:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Mfg Campaign: 11179733
Recall Date: Feb 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Corrective Action:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Additional Notes:
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
Mfg Campaign: 11179733
Recall Date: Feb 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESITATE WHEN STARTING OFF FROM A STOP - WITH ONCOMMING TRAFFIC, THIS CAN BE A UNSAFE OPTION. LOOKING ON SEVERAL VW SUPPORT FORUMS, I SEE THIS SAME PROBLEM COME UP OFTEN - MOST ARE COVERED UNDER WARRANTY BECAUSE THEY HAPPEN EARLIER THAN OURS DID (36,714 MILES). TO ME IT SEEMS VW HAS A PROBLEM WITH THESE SHIFTER UNITS, BUT WILL NOT DO ANYTHING ABOUT IT UNLESS THEY ARE FORCED TO.
Corrective Action:
ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESITATE WHEN STARTING OFF FROM A STOP - WITH ONCOMMING TRAFFIC, THIS CAN BE A UNSAFE OPTION. LOOKING ON SEVERAL VW SUPPORT FORUMS, I SEE THIS SAME PROBLEM COME UP OFTEN - MOST ARE COVERED UNDER WARRANTY BECAUSE THEY HAPPEN EARLIER THAN OURS DID (36,714 MILES). TO ME IT SEEMS VW HAS A PROBLEM WITH THESE SHIFTER UNITS, BUT WILL NOT DO ANYTHING ABOUT IT UNLESS THEY ARE FORCED TO.
Additional Notes:
ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESITATE WHEN STARTING OFF FROM A STOP - WITH ONCOMMING TRAFFIC, THIS CAN BE A UNSAFE OPTION. LOOKING ON SEVERAL VW SUPPORT FORUMS, I SEE THIS SAME PROBLEM COME UP OFTEN - MOST ARE COVERED UNDER WARRANTY BECAUSE THEY HAPPEN EARLIER THAN OURS DID (36,714 MILES). TO ME IT SEEMS VW HAS A PROBLEM WITH THESE SHIFTER UNITS, BUT WILL NOT DO ANYTHING ABOUT IT UNLESS THEY ARE FORCED TO.
Mfg Campaign: 11165958
Recall Date: Jan 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING AT A SLOW SPEED, THE CLOCKSPRING CABLE FRACTURED AND RENDERED THE HORN, AIR BAGS, AND OTHER STEERING WHEEL FUNCTIONS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FIRST FAILURE WAS COVERED BY THE MANUFACTURER. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,669.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING AT A SLOW SPEED, THE CLOCKSPRING CABLE FRACTURED AND RENDERED THE HORN, AIR BAGS, AND OTHER STEERING WHEEL FUNCTIONS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FIRST FAILURE WAS COVERED BY THE MANUFACTURER. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,669.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING AT A SLOW SPEED, THE CLOCKSPRING CABLE FRACTURED AND RENDERED THE HORN, AIR BAGS, AND OTHER STEERING WHEEL FUNCTIONS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FIRST FAILURE WAS COVERED BY THE MANUFACTURER. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,669.
Mfg Campaign: 11165070
Recall Date: Jan 8, 2019
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