Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37L5
Recall Date: Jul 11, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01C5/01C6
Recall Date: May 16, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20Y6/20Y5
Recall Date: Sep 7, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15F7
Recall Date: Jun 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 23R1
Recall Date: Oct 26, 2015
Consumer Complaints
111 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Mfg Campaign: 11186523
Recall Date: Mar 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Mfg Campaign: 11186523
Recall Date: Mar 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD POP LIKE A GUN SHOT. I LOOKED UP AND IT WAS MY MOON ROOF. IT WAS AS IF IT HAD BLOWN OUT. I WAS NOT UNDER AN UNDERPASS OR NEAR ANY VEHICLES THAT COULD HAVE THROWN A ROCK. IT HAPPENED LIKE COMBUSTION. SO RANDOM AND SCARY! IF I WOULDN'T HAVE HAD THE SHADE CLOSED, I WOULD HAVE BEEN COVERED IN GLASS. THIS WAS AN ORDINARY MORNING WITH TEMPS AROUND 60 DEGREES. I AM SHOCKED TO SEE THAT THIS HAS BEEN A PROBLEM FOR MANY AND YET THERE IS NO SAFETY RECALL. PLEASE HELP.
Corrective Action:
I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD POP LIKE A GUN SHOT. I LOOKED UP AND IT WAS MY MOON ROOF. IT WAS AS IF IT HAD BLOWN OUT. I WAS NOT UNDER AN UNDERPASS OR NEAR ANY VEHICLES THAT COULD HAVE THROWN A ROCK. IT HAPPENED LIKE COMBUSTION. SO RANDOM AND SCARY! IF I WOULDN'T HAVE HAD THE SHADE CLOSED, I WOULD HAVE BEEN COVERED IN GLASS. THIS WAS AN ORDINARY MORNING WITH TEMPS AROUND 60 DEGREES. I AM SHOCKED TO SEE THAT THIS HAS BEEN A PROBLEM FOR MANY AND YET THERE IS NO SAFETY RECALL. PLEASE HELP.
Additional Notes:
I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD POP LIKE A GUN SHOT. I LOOKED UP AND IT WAS MY MOON ROOF. IT WAS AS IF IT HAD BLOWN OUT. I WAS NOT UNDER AN UNDERPASS OR NEAR ANY VEHICLES THAT COULD HAVE THROWN A ROCK. IT HAPPENED LIKE COMBUSTION. SO RANDOM AND SCARY! IF I WOULDN'T HAVE HAD THE SHADE CLOSED, I WOULD HAVE BEEN COVERED IN GLASS. THIS WAS AN ORDINARY MORNING WITH TEMPS AROUND 60 DEGREES. I AM SHOCKED TO SEE THAT THIS HAS BEEN A PROBLEM FOR MANY AND YET THERE IS NO SAFETY RECALL. PLEASE HELP.
Mfg Campaign: 11140077
Recall Date: Oct 12, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Corrective Action:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Additional Notes:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Mfg Campaign: 11119886
Recall Date: Aug 14, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Corrective Action:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Additional Notes:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Mfg Campaign: 11119886
Recall Date: Aug 14, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Corrective Action:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Additional Notes:
THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.
Mfg Campaign: 11119886
Recall Date: Aug 14, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE CLOCK SPRING ON MY CAR WENT BAD AFTER 46,000 MILES. MAKES AIRBAG UNUSEABLE AND STEERING COLUMN CONTROLS DO NOT WORK EITHER
Corrective Action:
THE CLOCK SPRING ON MY CAR WENT BAD AFTER 46,000 MILES. MAKES AIRBAG UNUSEABLE AND STEERING COLUMN CONTROLS DO NOT WORK EITHER
Additional Notes:
THE CLOCK SPRING ON MY CAR WENT BAD AFTER 46,000 MILES. MAKES AIRBAG UNUSEABLE AND STEERING COLUMN CONTROLS DO NOT WORK EITHER
Mfg Campaign: 11110420
Recall Date: Jul 10, 2018
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
CONTINENTAL PROCONTACT' TX 195/65R15 RT REAR TIRE SIDE WALL BLEW OUT WITH NO WARNING. CAR HAS 16000 MILES AND HAS BEEN DEALER SERVICED SINCE NEW. CAR WAS ACCELERATING ON FREEWAY ON RAMP WHEN VIBRATION AND THUMP WERE FELT INSIDE THE CAR. DRIVER PULLED INTO SECURE AREA AND SAW THAT TIRE SIDEWALL HAD BLOWN OUT ON INSIDE AND OUTSIDE SIDEWALLS. TIRE WAS REPLACED BY VOLKSWAGEN DEALERSHIP AT OWNERS EXPENSE.
Corrective Action:
CONTINENTAL PROCONTACT' TX 195/65R15 RT REAR TIRE SIDE WALL BLEW OUT WITH NO WARNING. CAR HAS 16000 MILES AND HAS BEEN DEALER SERVICED SINCE NEW. CAR WAS ACCELERATING ON FREEWAY ON RAMP WHEN VIBRATION AND THUMP WERE FELT INSIDE THE CAR. DRIVER PULLED INTO SECURE AREA AND SAW THAT TIRE SIDEWALL HAD BLOWN OUT ON INSIDE AND OUTSIDE SIDEWALLS. TIRE WAS REPLACED BY VOLKSWAGEN DEALERSHIP AT OWNERS EXPENSE.
Additional Notes:
CONTINENTAL PROCONTACT' TX 195/65R15 RT REAR TIRE SIDE WALL BLEW OUT WITH NO WARNING. CAR HAS 16000 MILES AND HAS BEEN DEALER SERVICED SINCE NEW. CAR WAS ACCELERATING ON FREEWAY ON RAMP WHEN VIBRATION AND THUMP WERE FELT INSIDE THE CAR. DRIVER PULLED INTO SECURE AREA AND SAW THAT TIRE SIDEWALL HAD BLOWN OUT ON INSIDE AND OUTSIDE SIDEWALLS. TIRE WAS REPLACED BY VOLKSWAGEN DEALERSHIP AT OWNERS EXPENSE.
Mfg Campaign: 11105166
Recall Date: Jul 2, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Corrective Action:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Additional Notes:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Mfg Campaign: 11099933
Recall Date: Jun 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Corrective Action:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Additional Notes:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Mfg Campaign: 11099933
Recall Date: Jun 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Corrective Action:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Additional Notes:
DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.
Mfg Campaign: 11099933
Recall Date: Jun 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CONSUMING OIL
Corrective Action:
CONSUMING OIL
Additional Notes:
CONSUMING OIL
Mfg Campaign: 11099415
Recall Date: Jun 3, 2018
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE.
Corrective Action:
I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE.
Additional Notes:
I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE.
Mfg Campaign: 11030441
Recall Date: Sep 28, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF MALFUNCTIONED AND CAUSED WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN NUMEROUS TIMES TO AN UNKNOWN VOLKSWAGEN DEALER. THE DEALER REPLACED THE SUN ROOF SEALANT, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF MALFUNCTIONED AND CAUSED WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN NUMEROUS TIMES TO AN UNKNOWN VOLKSWAGEN DEALER. THE DEALER REPLACED THE SUN ROOF SEALANT, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF MALFUNCTIONED AND CAUSED WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN NUMEROUS TIMES TO AN UNKNOWN VOLKSWAGEN DEALER. THE DEALER REPLACED THE SUN ROOF SEALANT, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11018861
Recall Date: Aug 22, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10992847
Recall Date: Jun 2, 2017
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10992847
Recall Date: Jun 2, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGON GOLF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING OPERATED IN SECOND AND THIRD GEARS. THE CONTACT INDICATED THAT THE VEHICLE'S SPEED WOULD INCREASE BY APPROXIMATELY 35 MPH WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS INTERMITTENT AND WOULD OFTEN OCCUR AFTER THE VEHICLE HAD NOT BEEN DRIVEN FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS WHO INDICATED THAT THE ISSUE WAS A CHARACTERISTIC OF THE VEHICLE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGON GOLF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING OPERATED IN SECOND AND THIRD GEARS. THE CONTACT INDICATED THAT THE VEHICLE'S SPEED WOULD INCREASE BY APPROXIMATELY 35 MPH WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS INTERMITTENT AND WOULD OFTEN OCCUR AFTER THE VEHICLE HAD NOT BEEN DRIVEN FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS WHO INDICATED THAT THE ISSUE WAS A CHARACTERISTIC OF THE VEHICLE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGON GOLF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING OPERATED IN SECOND AND THIRD GEARS. THE CONTACT INDICATED THAT THE VEHICLE'S SPEED WOULD INCREASE BY APPROXIMATELY 35 MPH WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS INTERMITTENT AND WOULD OFTEN OCCUR AFTER THE VEHICLE HAD NOT BEEN DRIVEN FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS WHO INDICATED THAT THE ISSUE WAS A CHARACTERISTIC OF THE VEHICLE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 10984229
Recall Date: May 8, 2017
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PERSISTENT FUEL SMELL. VEHICLE RECALL WAS PERFORMED, VEHICLE WAS REPAIRED TWICE AT DEALERSHIP FOR SAME PROBLEM. CARBON FILTER WAS REPLACED, FUEL SENSOR AND FUEL INJECTORS REPLACED (UNDER WARRANTY). SMELL MOST NOTICEABLE AFTER BEING DRIVEN FOR 10-30 MINUTES, THEN PARKED FOR 10 MINUTES TO 1 HOUR.
Corrective Action:
PERSISTENT FUEL SMELL. VEHICLE RECALL WAS PERFORMED, VEHICLE WAS REPAIRED TWICE AT DEALERSHIP FOR SAME PROBLEM. CARBON FILTER WAS REPLACED, FUEL SENSOR AND FUEL INJECTORS REPLACED (UNDER WARRANTY). SMELL MOST NOTICEABLE AFTER BEING DRIVEN FOR 10-30 MINUTES, THEN PARKED FOR 10 MINUTES TO 1 HOUR.
Additional Notes:
PERSISTENT FUEL SMELL. VEHICLE RECALL WAS PERFORMED, VEHICLE WAS REPAIRED TWICE AT DEALERSHIP FOR SAME PROBLEM. CARBON FILTER WAS REPLACED, FUEL SENSOR AND FUEL INJECTORS REPLACED (UNDER WARRANTY). SMELL MOST NOTICEABLE AFTER BEING DRIVEN FOR 10-30 MINUTES, THEN PARKED FOR 10 MINUTES TO 1 HOUR.
Mfg Campaign: 10971575
Recall Date: Apr 10, 2017
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL ODOR IN CAR CABIN USUALLY AFTER THE CAR IS STARTED AFTER BEING RUN AND SITTING BRIEFLY OFF. THE PROBLEM HAS PERSISTED AFTER SUCTION PUMP RECALL WORK WAS DONE.
Corrective Action:
FUEL ODOR IN CAR CABIN USUALLY AFTER THE CAR IS STARTED AFTER BEING RUN AND SITTING BRIEFLY OFF. THE PROBLEM HAS PERSISTED AFTER SUCTION PUMP RECALL WORK WAS DONE.
Additional Notes:
FUEL ODOR IN CAR CABIN USUALLY AFTER THE CAR IS STARTED AFTER BEING RUN AND SITTING BRIEFLY OFF. THE PROBLEM HAS PERSISTED AFTER SUCTION PUMP RECALL WORK WAS DONE.
Mfg Campaign: 10968443
Recall Date: Mar 25, 2017
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING POWER ASSIST "TWITCHES" WHILE CAR IS IN MOTION. HAPPENS AT RANDOM TIMES, SPEEDS AND STEERING CONDITIONS WHILE DRIVING....ENOUGH TO JERK THE CAR INTO THE NEXT LANE. MIGHT BE TIED TO VW'S DSR OR DYNAMIC STEERING RECOMMENDATION SETTING IN THE VEHICLE COMPUTER.
Corrective Action:
STEERING POWER ASSIST "TWITCHES" WHILE CAR IS IN MOTION. HAPPENS AT RANDOM TIMES, SPEEDS AND STEERING CONDITIONS WHILE DRIVING....ENOUGH TO JERK THE CAR INTO THE NEXT LANE. MIGHT BE TIED TO VW'S DSR OR DYNAMIC STEERING RECOMMENDATION SETTING IN THE VEHICLE COMPUTER.
Additional Notes:
STEERING POWER ASSIST "TWITCHES" WHILE CAR IS IN MOTION. HAPPENS AT RANDOM TIMES, SPEEDS AND STEERING CONDITIONS WHILE DRIVING....ENOUGH TO JERK THE CAR INTO THE NEXT LANE. MIGHT BE TIED TO VW'S DSR OR DYNAMIC STEERING RECOMMENDATION SETTING IN THE VEHICLE COMPUTER.
Mfg Campaign: 10955589
Recall Date: Feb 20, 2017
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