Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37L5
Recall Date: Jul 11, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Consumer Complaints
138 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Forward collision warning malfunction made the safety feature become safety issues. I have to turn it off before I drive. Otherwise it automatically preforms hard break/ stop for no reasons, no matter how how fast am I driving, where and when. Even pulling out from parking lot w/ 5/10 mph at midnight when there is absolutely no one and nothing around or on the middle of the highway w/ 60mph in the afternoon.
Corrective Action:
Forward collision warning malfunction made the safety feature become safety issues. I have to turn it off before I drive. Otherwise it automatically preforms hard break/ stop for no reasons, no matter how how fast am I driving, where and when. Even pulling out from parking lot w/ 5/10 mph at midnight when there is absolutely no one and nothing around or on the middle of the highway w/ 60mph in the afternoon.
Additional Notes:
Forward collision warning malfunction made the safety feature become safety issues. I have to turn it off before I drive. Otherwise it automatically preforms hard break/ stop for no reasons, no matter how how fast am I driving, where and when. Even pulling out from parking lot w/ 5/10 mph at midnight when there is absolutely no one and nothing around or on the middle of the highway w/ 60mph in the afternoon.
Mfg Campaign: 11453005
Recall Date: Feb 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car started to loose coolant around 50K. This is a common problem for MK7 Golf which is usually caused by failure of the waterpump housing. VW is aware of this issue since 2016 but never addressed this problem. I request a formal investigation of this issue and demand VW to recall the vehicles.
Corrective Action:
My car started to loose coolant around 50K. This is a common problem for MK7 Golf which is usually caused by failure of the waterpump housing. VW is aware of this issue since 2016 but never addressed this problem. I request a formal investigation of this issue and demand VW to recall the vehicles.
Additional Notes:
My car started to loose coolant around 50K. This is a common problem for MK7 Golf which is usually caused by failure of the waterpump housing. VW is aware of this issue since 2016 but never addressed this problem. I request a formal investigation of this issue and demand VW to recall the vehicles.
Mfg Campaign: 11449598
Recall Date: Jan 31, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my vehicle, the VW technicians said there was an internal issue with a faulty fuel tank. They said this issue was not something that I caused. Attached are the invoices and notes provided by the technicians.
Corrective Action:
In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my vehicle, the VW technicians said there was an internal issue with a faulty fuel tank. They said this issue was not something that I caused. Attached are the invoices and notes provided by the technicians.
Additional Notes:
In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my vehicle, the VW technicians said there was an internal issue with a faulty fuel tank. They said this issue was not something that I caused. Attached are the invoices and notes provided by the technicians.
Mfg Campaign: 11448469
Recall Date: Jan 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel leaking out of rear passenger side bumper close to exhaust. VW Dealer believes related to suction pump failure located in the fuel tank. Same issue as detailed in Safety Recall Code: 20Y6 for 2015 and 2016 VW GTI models, but no recall issued for 2017. Component has not been removed from car and can be inspected when needed. Fuel leaking out of vehicle near exhaust components while driving - fire risk. Was notified by another motorist while at stop light of rapid fuel leak onto road surface. Dealer has confirmed issue. Vehicle inspected by Dealer, but component in question (suction pump from earlier recall) is internal to the fuel tank and requires disassembly. Waiting on feedback from VW corporate. No warning lights
Corrective Action:
Fuel leaking out of rear passenger side bumper close to exhaust. VW Dealer believes related to suction pump failure located in the fuel tank. Same issue as detailed in Safety Recall Code: 20Y6 for 2015 and 2016 VW GTI models, but no recall issued for 2017. Component has not been removed from car and can be inspected when needed. Fuel leaking out of vehicle near exhaust components while driving - fire risk. Was notified by another motorist while at stop light of rapid fuel leak onto road surface. Dealer has confirmed issue. Vehicle inspected by Dealer, but component in question (suction pump from earlier recall) is internal to the fuel tank and requires disassembly. Waiting on feedback from VW corporate. No warning lights
Additional Notes:
Fuel leaking out of rear passenger side bumper close to exhaust. VW Dealer believes related to suction pump failure located in the fuel tank. Same issue as detailed in Safety Recall Code: 20Y6 for 2015 and 2016 VW GTI models, but no recall issued for 2017. Component has not been removed from car and can be inspected when needed. Fuel leaking out of vehicle near exhaust components while driving - fire risk. Was notified by another motorist while at stop light of rapid fuel leak onto road surface. Dealer has confirmed issue. Vehicle inspected by Dealer, but component in question (suction pump from earlier recall) is internal to the fuel tank and requires disassembly. Waiting on feedback from VW corporate. No warning lights
Mfg Campaign: 11446531
Recall Date: Jan 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Faulty clock spring causing passenger airbag warning and loss of steering wheel controls, ie: horn, volume, cruise…
Corrective Action:
Faulty clock spring causing passenger airbag warning and loss of steering wheel controls, ie: horn, volume, cruise…
Additional Notes:
Faulty clock spring causing passenger airbag warning and loss of steering wheel controls, ie: horn, volume, cruise…
Mfg Campaign: 11442725
Recall Date: Dec 5, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Faulty clock spring causing passenger airbag warning and loss of steering wheel controls, ie: horn, volume, cruise…
Corrective Action:
Faulty clock spring causing passenger airbag warning and loss of steering wheel controls, ie: horn, volume, cruise…
Additional Notes:
Faulty clock spring causing passenger airbag warning and loss of steering wheel controls, ie: horn, volume, cruise…
Mfg Campaign: 11442725
Recall Date: Dec 5, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 10/23/2021 in the process of refueling the vehicle in question the gas pump shut off after only pumping less than a gallon of gas. Repeated attempts yielded the same results. Additionally gas would back up and flow down the over flow tube onto the ground. I tried other pumps on subsequent dates with same result. I was able to get enough gas into the tank, less than a gallon at a time, to drive the vehicle from 10/23/2021 to 11/2/2021 when the vehicle began to buck or act like it would shut off. I was able to drive home and stopped driving the vehicle on 11/2/2021. I contacted the local VW dealer and made an appointment to have the vehicle looked at on 11/16/2021. This problem isn't unique to my vehicle. There have been a lot of VW/AUDI vehicles that experienced the same or similar problems. On 11/16/2021 the dealer verified the problem I described. Dealer could not get flap to open in tank. Dealer removed EVAP canister and fuel sprayed out. Dealer replaced fuel tank, EVAP canister and other related parts. Repairs were completed and $3896.69 later vehicle runs fine. There were no warning lights to warn me of a problem. Of course, when gasoline and gasoline vapors are present there is always the possibility of damage, injury, or death. Consumer stated recall for vins were issued prior to consumer's vehicle but not his.
Corrective Action:
On 10/23/2021 in the process of refueling the vehicle in question the gas pump shut off after only pumping less than a gallon of gas. Repeated attempts yielded the same results. Additionally gas would back up and flow down the over flow tube onto the ground. I tried other pumps on subsequent dates with same result. I was able to get enough gas into the tank, less than a gallon at a time, to drive the vehicle from 10/23/2021 to 11/2/2021 when the vehicle began to buck or act like it would shut off. I was able to drive home and stopped driving the vehicle on 11/2/2021. I contacted the local VW dealer and made an appointment to have the vehicle looked at on 11/16/2021. This problem isn't unique to my vehicle. There have been a lot of VW/AUDI vehicles that experienced the same or similar problems. On 11/16/2021 the dealer verified the problem I described. Dealer could not get flap to open in tank. Dealer removed EVAP canister and fuel sprayed out. Dealer replaced fuel tank, EVAP canister and other related parts. Repairs were completed and $3896.69 later vehicle runs fine. There were no warning lights to warn me of a problem. Of course, when gasoline and gasoline vapors are present there is always the possibility of damage, injury, or death. Consumer stated recall for vins were issued prior to consumer's vehicle but not his.
Additional Notes:
On 10/23/2021 in the process of refueling the vehicle in question the gas pump shut off after only pumping less than a gallon of gas. Repeated attempts yielded the same results. Additionally gas would back up and flow down the over flow tube onto the ground. I tried other pumps on subsequent dates with same result. I was able to get enough gas into the tank, less than a gallon at a time, to drive the vehicle from 10/23/2021 to 11/2/2021 when the vehicle began to buck or act like it would shut off. I was able to drive home and stopped driving the vehicle on 11/2/2021. I contacted the local VW dealer and made an appointment to have the vehicle looked at on 11/16/2021. This problem isn't unique to my vehicle. There have been a lot of VW/AUDI vehicles that experienced the same or similar problems. On 11/16/2021 the dealer verified the problem I described. Dealer could not get flap to open in tank. Dealer removed EVAP canister and fuel sprayed out. Dealer replaced fuel tank, EVAP canister and other related parts. Repairs were completed and $3896.69 later vehicle runs fine. There were no warning lights to warn me of a problem. Of course, when gasoline and gasoline vapors are present there is always the possibility of damage, injury, or death. Consumer stated recall for vins were issued prior to consumer's vehicle but not his.
Mfg Campaign: 11441821
Recall Date: Nov 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was driving to work today play in my steering wheel made a funky crinkling sound and then I had a warning about my airbag and no horn working now after and I didn't hit anything nor was I hit
Corrective Action:
I was driving to work today play in my steering wheel made a funky crinkling sound and then I had a warning about my airbag and no horn working now after and I didn't hit anything nor was I hit
Additional Notes:
I was driving to work today play in my steering wheel made a funky crinkling sound and then I had a warning about my airbag and no horn working now after and I didn't hit anything nor was I hit
Mfg Campaign: 11441191
Recall Date: Nov 21, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 8/22/21, the aluminum/plastic trim around the gear shifter boot gave me a deep cut on my pinky finger as I removed my phone from the USB adapter. The bleeding did not stop for several hours even after applying pressure and I'm very lucky that I didn't need stitches!!! That aluminum/plastic trim is RAZOR SHARP!!! This is an extreme safety hazard for drivers and passengers and not to mention children!!! Why Volkswagen has not issued a recall on this dangerously sharp part is appalling!!! I take excellent care of my vehicle and normal wear and tear does not equal a razor sharp edge on a gear shifter boot. This is shoddy craftsmanship and UNSAFE for ALL drivers and passengers. I contacted Volkswagen customer care and they asked me to send pictures of the faulty part and asked me to take it to the nearest dealership so they could assess. The VW dealership assessed the issue and advised they would need to order the part to replace. Volkswagen care agreed to a "goodwill gesture" to have the trim replaced free of charge to me. Fast forward to the dealer replacing the part and I receive the car back...THE TRIM IS STILL RAZOR SHARP!!!! What was the point of that exercise? Volkswagen offered zero help when I advised them of this and closed my case. THIS PART NEEDS TO BE RECALLED SO NO CHILDREN (or ANYONE) GET CUT!!! I am extremely disappointed at how Volkswagen handled this and how they have not done THE RIGHT THING and done a recall for this part. There is precedent for this happening on Volkswagen forums all over the internet!!! I at least want to document this complaint to NHTSA and to point out Volkswagen's bad business practice with this.
Corrective Action:
On 8/22/21, the aluminum/plastic trim around the gear shifter boot gave me a deep cut on my pinky finger as I removed my phone from the USB adapter. The bleeding did not stop for several hours even after applying pressure and I'm very lucky that I didn't need stitches!!! That aluminum/plastic trim is RAZOR SHARP!!! This is an extreme safety hazard for drivers and passengers and not to mention children!!! Why Volkswagen has not issued a recall on this dangerously sharp part is appalling!!! I take excellent care of my vehicle and normal wear and tear does not equal a razor sharp edge on a gear shifter boot. This is shoddy craftsmanship and UNSAFE for ALL drivers and passengers. I contacted Volkswagen customer care and they asked me to send pictures of the faulty part and asked me to take it to the nearest dealership so they could assess. The VW dealership assessed the issue and advised they would need to order the part to replace. Volkswagen care agreed to a "goodwill gesture" to have the trim replaced free of charge to me. Fast forward to the dealer replacing the part and I receive the car back...THE TRIM IS STILL RAZOR SHARP!!!! What was the point of that exercise? Volkswagen offered zero help when I advised them of this and closed my case. THIS PART NEEDS TO BE RECALLED SO NO CHILDREN (or ANYONE) GET CUT!!! I am extremely disappointed at how Volkswagen handled this and how they have not done THE RIGHT THING and done a recall for this part. There is precedent for this happening on Volkswagen forums all over the internet!!! I at least want to document this complaint to NHTSA and to point out Volkswagen's bad business practice with this.
Additional Notes:
On 8/22/21, the aluminum/plastic trim around the gear shifter boot gave me a deep cut on my pinky finger as I removed my phone from the USB adapter. The bleeding did not stop for several hours even after applying pressure and I'm very lucky that I didn't need stitches!!! That aluminum/plastic trim is RAZOR SHARP!!! This is an extreme safety hazard for drivers and passengers and not to mention children!!! Why Volkswagen has not issued a recall on this dangerously sharp part is appalling!!! I take excellent care of my vehicle and normal wear and tear does not equal a razor sharp edge on a gear shifter boot. This is shoddy craftsmanship and UNSAFE for ALL drivers and passengers. I contacted Volkswagen customer care and they asked me to send pictures of the faulty part and asked me to take it to the nearest dealership so they could assess. The VW dealership assessed the issue and advised they would need to order the part to replace. Volkswagen care agreed to a "goodwill gesture" to have the trim replaced free of charge to me. Fast forward to the dealer replacing the part and I receive the car back...THE TRIM IS STILL RAZOR SHARP!!!! What was the point of that exercise? Volkswagen offered zero help when I advised them of this and closed my case. THIS PART NEEDS TO BE RECALLED SO NO CHILDREN (or ANYONE) GET CUT!!! I am extremely disappointed at how Volkswagen handled this and how they have not done THE RIGHT THING and done a recall for this part. There is precedent for this happening on Volkswagen forums all over the internet!!! I at least want to document this complaint to NHTSA and to point out Volkswagen's bad business practice with this.
Mfg Campaign: 11441159
Recall Date: Nov 20, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Safety: Had a charcoal canister saturated with gasoline resulting in a fuel leak; gasoline was dripping down the rear right side of the car via the charcoal filter and soaking the rear fender. Raw fuel was also being pumped into the air intake of the engine (where air is supposed to go). Fuel tank was bulging due to the high pressure and could have cracked. Other symptoms: Had fuel spillback while refueling, and also could not fill the tank because the handle kept clicking. Car was riding rough and jerking randomly. Failed component: Dealer determined a faulty suction pump was causing liquid fuel to fill the charcoal canister while the car is running. This is the same part that was previously recalled in earlier 2015-2016 Golfs (NHTSA Safety Recall Code: 20Y6, published December 2016). My 2017 Golf (16k miles) was manufactured April 2017 and sold to me in October 2017. On the 2017 Golf, the suction pump is now molded inside the fuel tank in an inaccessible location and cannot be serviced; the entire fuel tank must be replaced. Reproduction: The dealer disconnected the vent lines from the fuel tank and proved that liquid fuel was venting out of the fuel tank and into the charcoal canister via the suction pump (see attached invoice). Inspection: The car was not inspected by the manufacturer, only the dealer. Warnings: There were no warnings or lights. When I first noticed my car jerking, I ran my OBD-II scanner and found a code "P0461 Fuel Level Sensor Circuit Range/Performance" but the car did not report this to the driver (see attached image). Rectifications: The fuel tank should be recalled, and Volkswagen should release a software update to make the P0461 code trigger a Check Engine Light.
Corrective Action:
Safety: Had a charcoal canister saturated with gasoline resulting in a fuel leak; gasoline was dripping down the rear right side of the car via the charcoal filter and soaking the rear fender. Raw fuel was also being pumped into the air intake of the engine (where air is supposed to go). Fuel tank was bulging due to the high pressure and could have cracked. Other symptoms: Had fuel spillback while refueling, and also could not fill the tank because the handle kept clicking. Car was riding rough and jerking randomly. Failed component: Dealer determined a faulty suction pump was causing liquid fuel to fill the charcoal canister while the car is running. This is the same part that was previously recalled in earlier 2015-2016 Golfs (NHTSA Safety Recall Code: 20Y6, published December 2016). My 2017 Golf (16k miles) was manufactured April 2017 and sold to me in October 2017. On the 2017 Golf, the suction pump is now molded inside the fuel tank in an inaccessible location and cannot be serviced; the entire fuel tank must be replaced. Reproduction: The dealer disconnected the vent lines from the fuel tank and proved that liquid fuel was venting out of the fuel tank and into the charcoal canister via the suction pump (see attached invoice). Inspection: The car was not inspected by the manufacturer, only the dealer. Warnings: There were no warnings or lights. When I first noticed my car jerking, I ran my OBD-II scanner and found a code "P0461 Fuel Level Sensor Circuit Range/Performance" but the car did not report this to the driver (see attached image). Rectifications: The fuel tank should be recalled, and Volkswagen should release a software update to make the P0461 code trigger a Check Engine Light.
Additional Notes:
Safety: Had a charcoal canister saturated with gasoline resulting in a fuel leak; gasoline was dripping down the rear right side of the car via the charcoal filter and soaking the rear fender. Raw fuel was also being pumped into the air intake of the engine (where air is supposed to go). Fuel tank was bulging due to the high pressure and could have cracked. Other symptoms: Had fuel spillback while refueling, and also could not fill the tank because the handle kept clicking. Car was riding rough and jerking randomly. Failed component: Dealer determined a faulty suction pump was causing liquid fuel to fill the charcoal canister while the car is running. This is the same part that was previously recalled in earlier 2015-2016 Golfs (NHTSA Safety Recall Code: 20Y6, published December 2016). My 2017 Golf (16k miles) was manufactured April 2017 and sold to me in October 2017. On the 2017 Golf, the suction pump is now molded inside the fuel tank in an inaccessible location and cannot be serviced; the entire fuel tank must be replaced. Reproduction: The dealer disconnected the vent lines from the fuel tank and proved that liquid fuel was venting out of the fuel tank and into the charcoal canister via the suction pump (see attached invoice). Inspection: The car was not inspected by the manufacturer, only the dealer. Warnings: There were no warnings or lights. When I first noticed my car jerking, I ran my OBD-II scanner and found a code "P0461 Fuel Level Sensor Circuit Range/Performance" but the car did not report this to the driver (see attached image). Rectifications: The fuel tank should be recalled, and Volkswagen should release a software update to make the P0461 code trigger a Check Engine Light.
Mfg Campaign: 11436229
Recall Date: Oct 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2017 golf is 21,000 miles now. A gasoline leak occurred. It seems to be the same symptom as 2016 golf recall according to the report as attached. why 2017 golf is not covered for recall? In fact, gasoline leaked onto the street, which was a very dangerous situation. We can provide a video on this matter.
Corrective Action:
My 2017 golf is 21,000 miles now. A gasoline leak occurred. It seems to be the same symptom as 2016 golf recall according to the report as attached. why 2017 golf is not covered for recall? In fact, gasoline leaked onto the street, which was a very dangerous situation. We can provide a video on this matter.
Additional Notes:
My 2017 golf is 21,000 miles now. A gasoline leak occurred. It seems to be the same symptom as 2016 golf recall according to the report as attached. why 2017 golf is not covered for recall? In fact, gasoline leaked onto the street, which was a very dangerous situation. We can provide a video on this matter.
Mfg Campaign: 11434613
Recall Date: Sep 28, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2017 VW Golf has been leaking oil and coolant. It was taken to a VW dealership where the problem was diagnosed as a leaking auxiliary bracket gasket behind the thermostat housing. The service advisor told me that the car could randomly undergo a catastrophic loss of power if the component were to totally fail. He advised me not to drive the vehicle due to this possibility and the safety issues involved with abrupt loss of power, especially at highway speeds. I requested that this component be repaired under the VW Powertrain Warranty which is still in force for my vehicle but this coverage has been denied by VW Customer Care. The car continues to leak but has not yet lost power. I am concerned that this is a major safety issue for my car. The car is available for inspection upon request.
Corrective Action:
My 2017 VW Golf has been leaking oil and coolant. It was taken to a VW dealership where the problem was diagnosed as a leaking auxiliary bracket gasket behind the thermostat housing. The service advisor told me that the car could randomly undergo a catastrophic loss of power if the component were to totally fail. He advised me not to drive the vehicle due to this possibility and the safety issues involved with abrupt loss of power, especially at highway speeds. I requested that this component be repaired under the VW Powertrain Warranty which is still in force for my vehicle but this coverage has been denied by VW Customer Care. The car continues to leak but has not yet lost power. I am concerned that this is a major safety issue for my car. The car is available for inspection upon request.
Additional Notes:
My 2017 VW Golf has been leaking oil and coolant. It was taken to a VW dealership where the problem was diagnosed as a leaking auxiliary bracket gasket behind the thermostat housing. The service advisor told me that the car could randomly undergo a catastrophic loss of power if the component were to totally fail. He advised me not to drive the vehicle due to this possibility and the safety issues involved with abrupt loss of power, especially at highway speeds. I requested that this component be repaired under the VW Powertrain Warranty which is still in force for my vehicle but this coverage has been denied by VW Customer Care. The car continues to leak but has not yet lost power. I am concerned that this is a major safety issue for my car. The car is available for inspection upon request.
Mfg Campaign: 11432063
Recall Date: Sep 7, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Issues with thermostat housing: the part fails, causing a slow coolant leak. Coolant light eventually comes on. I bought my car in fall 2016. Issue first occurred and was diagnosed and fixed by dealer under warranty in April 2020. It has now (August 2021) reoccurred and has been diagnosed again by the dealer as the same issue. This should be a lifetime part. I should not have had to replace this part twice within a little more than a year, on a car that is just about five years old. Safety issue: possibility of sudden failure/overheating that might leave the driver stranded by the side of the road. Numerous others have reported this issue occurring repeatedly; please see https://www.reddit.com/r/GolfGTI/comments/drna5m/mk775_thermostat_housing_issue_and_coolant_loss/ VW has also settled a class action on a similar issue on an older generation of cars (Coffeng, et al. v. Volkswagen Group of America, Inc.) A class action involving the current generation of cars is currently in progress (Zhao, et al., vs. Volkswagen Group of America, Inc., et al.).
Corrective Action:
Issues with thermostat housing: the part fails, causing a slow coolant leak. Coolant light eventually comes on. I bought my car in fall 2016. Issue first occurred and was diagnosed and fixed by dealer under warranty in April 2020. It has now (August 2021) reoccurred and has been diagnosed again by the dealer as the same issue. This should be a lifetime part. I should not have had to replace this part twice within a little more than a year, on a car that is just about five years old. Safety issue: possibility of sudden failure/overheating that might leave the driver stranded by the side of the road. Numerous others have reported this issue occurring repeatedly; please see https://www.reddit.com/r/GolfGTI/comments/drna5m/mk775_thermostat_housing_issue_and_coolant_loss/ VW has also settled a class action on a similar issue on an older generation of cars (Coffeng, et al. v. Volkswagen Group of America, Inc.) A class action involving the current generation of cars is currently in progress (Zhao, et al., vs. Volkswagen Group of America, Inc., et al.).
Additional Notes:
Issues with thermostat housing: the part fails, causing a slow coolant leak. Coolant light eventually comes on. I bought my car in fall 2016. Issue first occurred and was diagnosed and fixed by dealer under warranty in April 2020. It has now (August 2021) reoccurred and has been diagnosed again by the dealer as the same issue. This should be a lifetime part. I should not have had to replace this part twice within a little more than a year, on a car that is just about five years old. Safety issue: possibility of sudden failure/overheating that might leave the driver stranded by the side of the road. Numerous others have reported this issue occurring repeatedly; please see https://www.reddit.com/r/GolfGTI/comments/drna5m/mk775_thermostat_housing_issue_and_coolant_loss/ VW has also settled a class action on a similar issue on an older generation of cars (Coffeng, et al. v. Volkswagen Group of America, Inc.) A class action involving the current generation of cars is currently in progress (Zhao, et al., vs. Volkswagen Group of America, Inc., et al.).
Mfg Campaign: 11428661
Recall Date: Aug 11, 2021
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Panoramic sunroof drains leaked water into passenger compartment down the A pillar on the drivers side. Leak was intense and occurred during rain, even light rain or mist. Material covering the A pillar was soaked through, and water droplets were dripping from the pillar onto the driver and dashboard. Water soaked the gauge cluster electronics and airbag contained within the A pillar. The electronics continued to operate, and water did not immediately cause them to malfunction. No warning lights illuminated. The windshield would become foggy any time there was moisture outside and visibility was severely reduced even when using the defroster. This occurred for the entire length I owned the vehicle, even after multiple drain cleanings at a dealer/ technician, and inspections at a Volkswagen dealer. Volkswagen and the dealer I purchased the used vehicle from were uncooperative in fixing this problem, which began within weeks of my vehicle ownership. Volkswagen dealer service department admitted this is a known issue. I took the vehicle to be inspected and repaired, which did not fix my issue after multiple attempts. I have since sold the vehicle with the known defect at a large loss because I was afraid for my safety and the safety of my family.
Corrective Action:
Panoramic sunroof drains leaked water into passenger compartment down the A pillar on the drivers side. Leak was intense and occurred during rain, even light rain or mist. Material covering the A pillar was soaked through, and water droplets were dripping from the pillar onto the driver and dashboard. Water soaked the gauge cluster electronics and airbag contained within the A pillar. The electronics continued to operate, and water did not immediately cause them to malfunction. No warning lights illuminated. The windshield would become foggy any time there was moisture outside and visibility was severely reduced even when using the defroster. This occurred for the entire length I owned the vehicle, even after multiple drain cleanings at a dealer/ technician, and inspections at a Volkswagen dealer. Volkswagen and the dealer I purchased the used vehicle from were uncooperative in fixing this problem, which began within weeks of my vehicle ownership. Volkswagen dealer service department admitted this is a known issue. I took the vehicle to be inspected and repaired, which did not fix my issue after multiple attempts. I have since sold the vehicle with the known defect at a large loss because I was afraid for my safety and the safety of my family.
Additional Notes:
Panoramic sunroof drains leaked water into passenger compartment down the A pillar on the drivers side. Leak was intense and occurred during rain, even light rain or mist. Material covering the A pillar was soaked through, and water droplets were dripping from the pillar onto the driver and dashboard. Water soaked the gauge cluster electronics and airbag contained within the A pillar. The electronics continued to operate, and water did not immediately cause them to malfunction. No warning lights illuminated. The windshield would become foggy any time there was moisture outside and visibility was severely reduced even when using the defroster. This occurred for the entire length I owned the vehicle, even after multiple drain cleanings at a dealer/ technician, and inspections at a Volkswagen dealer. Volkswagen and the dealer I purchased the used vehicle from were uncooperative in fixing this problem, which began within weeks of my vehicle ownership. Volkswagen dealer service department admitted this is a known issue. I took the vehicle to be inspected and repaired, which did not fix my issue after multiple attempts. I have since sold the vehicle with the known defect at a large loss because I was afraid for my safety and the safety of my family.
Mfg Campaign: 11428113
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
warning lights sporatically turning on indicating failure to communicate with TPMS, ABS/ Stabilization control (ESC), Airbag and front collision warning (including all other drive safe support, (blind spot and rear alert). All items stop communicating with car and say they are off. Error happens after heavy rain, leak detected around sunroof. Warning lights / issues disappear after some time. 55000 miles, 2017 VW golf.
Corrective Action:
warning lights sporatically turning on indicating failure to communicate with TPMS, ABS/ Stabilization control (ESC), Airbag and front collision warning (including all other drive safe support, (blind spot and rear alert). All items stop communicating with car and say they are off. Error happens after heavy rain, leak detected around sunroof. Warning lights / issues disappear after some time. 55000 miles, 2017 VW golf.
Additional Notes:
warning lights sporatically turning on indicating failure to communicate with TPMS, ABS/ Stabilization control (ESC), Airbag and front collision warning (including all other drive safe support, (blind spot and rear alert). All items stop communicating with car and say they are off. Error happens after heavy rain, leak detected around sunroof. Warning lights / issues disappear after some time. 55000 miles, 2017 VW golf.
Mfg Campaign: 11426634
Recall Date: Jul 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front and rear radio speakers are not sealed properly leading to rain leaking into the floor and body of the car. This has been reported significantly and frequently online. VW will fix my car for approximately $4500.
Corrective Action:
Front and rear radio speakers are not sealed properly leading to rain leaking into the floor and body of the car. This has been reported significantly and frequently online. VW will fix my car for approximately $4500.
Additional Notes:
Front and rear radio speakers are not sealed properly leading to rain leaking into the floor and body of the car. This has been reported significantly and frequently online. VW will fix my car for approximately $4500.
Mfg Campaign: 11426639
Recall Date: Jul 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front and rear radio speakers are not sealed properly leading to rain leaking into the floor and body of the car. This has been reported significantly and frequently online. VW will fix my car for approximately $4500.
Corrective Action:
Front and rear radio speakers are not sealed properly leading to rain leaking into the floor and body of the car. This has been reported significantly and frequently online. VW will fix my car for approximately $4500.
Additional Notes:
Front and rear radio speakers are not sealed properly leading to rain leaking into the floor and body of the car. This has been reported significantly and frequently online. VW will fix my car for approximately $4500.
Mfg Campaign: 11426639
Recall Date: Jul 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
REPLACED MY WATER PUMP 2 TIMES ALREADY. NOW I AM REPLACING THERMOSTAT HOUSING. ALL THIS UNDER 45000 MILES
Corrective Action:
REPLACED MY WATER PUMP 2 TIMES ALREADY. NOW I AM REPLACING THERMOSTAT HOUSING. ALL THIS UNDER 45000 MILES
Additional Notes:
REPLACED MY WATER PUMP 2 TIMES ALREADY. NOW I AM REPLACING THERMOSTAT HOUSING. ALL THIS UNDER 45000 MILES
Mfg Campaign: 11406710
Recall Date: Apr 6, 2021
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT TOOK THE VEHICLE TO GANLEY BEDFORD IMPORTS (250 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED WITH A SUN ROOF DRAINAGE PIPE FAILURE WHICH RESULTED IN DAMAGES TO THE WIRES AND CONNECTORS FROM THE WATER LEAKING INTO THE VEHICLE. THE WIRES AND CONNECTORS WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS WERE NOT OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,951.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT TOOK THE VEHICLE TO GANLEY BEDFORD IMPORTS (250 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED WITH A SUN ROOF DRAINAGE PIPE FAILURE WHICH RESULTED IN DAMAGES TO THE WIRES AND CONNECTORS FROM THE WATER LEAKING INTO THE VEHICLE. THE WIRES AND CONNECTORS WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS WERE NOT OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,951.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT TOOK THE VEHICLE TO GANLEY BEDFORD IMPORTS (250 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED WITH A SUN ROOF DRAINAGE PIPE FAILURE WHICH RESULTED IN DAMAGES TO THE WIRES AND CONNECTORS FROM THE WATER LEAKING INTO THE VEHICLE. THE WIRES AND CONNECTORS WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS WERE NOT OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,951.
Mfg Campaign: 11405839
Recall Date: Mar 31, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNABLE TO FILL GAS TANK. FUELING AT PUMP SHUTS OFF AFTER SMALL AMOUNT OF GAS FLOW. GAS THEN BACK FLOWED OUT OF FUEL TANK NECK ONTO GROUND. VEHICLE EXHIBITED LOSS OF POWER SYMPTOMS AT MID-RPM ENGINE SPEED PRIOR TO FAILED FUELING ATTEMPT. SIMILAR SYMPTOMS TO 2015-2016 RECALL ON PREVIOUS MODEL VW GOLF GTI; SERVICE # 20Y6.
Corrective Action:
UNABLE TO FILL GAS TANK. FUELING AT PUMP SHUTS OFF AFTER SMALL AMOUNT OF GAS FLOW. GAS THEN BACK FLOWED OUT OF FUEL TANK NECK ONTO GROUND. VEHICLE EXHIBITED LOSS OF POWER SYMPTOMS AT MID-RPM ENGINE SPEED PRIOR TO FAILED FUELING ATTEMPT. SIMILAR SYMPTOMS TO 2015-2016 RECALL ON PREVIOUS MODEL VW GOLF GTI; SERVICE # 20Y6.
Additional Notes:
UNABLE TO FILL GAS TANK. FUELING AT PUMP SHUTS OFF AFTER SMALL AMOUNT OF GAS FLOW. GAS THEN BACK FLOWED OUT OF FUEL TANK NECK ONTO GROUND. VEHICLE EXHIBITED LOSS OF POWER SYMPTOMS AT MID-RPM ENGINE SPEED PRIOR TO FAILED FUELING ATTEMPT. SIMILAR SYMPTOMS TO 2015-2016 RECALL ON PREVIOUS MODEL VW GOLF GTI; SERVICE # 20Y6.
Mfg Campaign: 11403092
Recall Date: Mar 15, 2021
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