Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20Y6/20Y5
Recall Date: Sep 7, 2016
Consumer Complaints
77 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF
Corrective Action:
IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF
Additional Notes:
IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF
Mfg Campaign: 11383274
Recall Date: Dec 14, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF
Corrective Action:
IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF
Additional Notes:
IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF
Mfg Campaign: 11383274
Recall Date: Dec 14, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.
Corrective Action:
WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.
Additional Notes:
WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.
Mfg Campaign: 11375835
Recall Date: Nov 22, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.
Corrective Action:
WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.
Additional Notes:
WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.
Mfg Campaign: 11375835
Recall Date: Nov 22, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SUCTION PUMP INSIDE GAS TANK ALLOWED GAS TO COLLECT WITHIN THE EVAPORATIVE-EMISSION SYSTEM. THIS FILLED THE CHARCOAL CANISTER FILTER WITH LIQUID GASOLINE. THIS GASOLINE SPILLED OUT INTO THE CAR ON THE PASSENGER SIDE REAR WHEEL WELL AND ON TO THE GARAGE FLOOR. I HAD ABOUT ONE QUARTER (1/4) OF A TANK OF GAS IN THE CAR WHEN I PARKED IN MY HOME GARAGE AFTER A SHORT DRIVE TO DAIRY QUEEN TO PICK UP A BLIZZARD ICE CREAM BIRTHDAY CAKE. WHEN MY ROOMMATE PULLED INTO THE GARAGE SHE SAID SHE SMELLED GAS. I WENT BACK INTO THE GARAGE AND IT SMELLED VERY STRONGLY OF GAS. I LOOKED UNDER THE CAR AND THERE WAS A GOOD SIZE PUDDLE OF GAS UNDER THE PASSENGER SIDE REAR TIRE. I BACKED THE CAR OF MY HOME GARAGE AND DROVE STRAIGHT TO THE NEAREST OPEN MECHANIC SHOP. THEY REMOVED THE REAR TIRE AND THE INNER FENDER WELL. THEN WE COULD SEE THE CHARCOAL CANNISTER WAS LEAKING LIQUID GASOLINE. I CHECKED THE VIN NUMBER WITH VW ONLINE AND THERE WAS RECALLS FOR 2015-2016 VW GTI BUT THE RECALL DID NOT INCLUDE MY CAR SPECIFIC VIN NUMBER. THE MECHANIC REPLACED THE CANNISTER AND FUEL TANK. VW HAD A NEW PART NUMBER FOR A NEW DESIGN TANK THAT SUPERSEDED THE OLD PART NUMBER AND REQUIRED NEW GAS LINES TOO. CAR HAS BEEN REPAIRED WITH MY ONW MONEY AND SEEMS TO RUN FINE WITH NO SMELL OF GAS OR VISIBLE LEAKS. I SPOKE WITH THE VW DEALER WHERE I PURCHASED THE CAR THIS MORNING AND THEN SPOKE WITH VW CUSTOMER CARE THIS AFTERNOON. THEY BOTH SAID ONCE A RECALL HAS BEEN ISSUED I CAN SUBMIT FOR REIMBURSEMENT. THIS WAS A VERY DANGEROUS PROBLEM THAT COULD HAVE CAUGHT FIRE WITH ME IN THE CAR OR PARKED IN MY HOME GARAGE COULD HAVE INJURED MY FAMILY AND OUR DOG. *LN*JB VIN [XXX} was not included in the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
SUCTION PUMP INSIDE GAS TANK ALLOWED GAS TO COLLECT WITHIN THE EVAPORATIVE-EMISSION SYSTEM. THIS FILLED THE CHARCOAL CANISTER FILTER WITH LIQUID GASOLINE. THIS GASOLINE SPILLED OUT INTO THE CAR ON THE PASSENGER SIDE REAR WHEEL WELL AND ON TO THE GARAGE FLOOR. I HAD ABOUT ONE QUARTER (1/4) OF A TANK OF GAS IN THE CAR WHEN I PARKED IN MY HOME GARAGE AFTER A SHORT DRIVE TO DAIRY QUEEN TO PICK UP A BLIZZARD ICE CREAM BIRTHDAY CAKE. WHEN MY ROOMMATE PULLED INTO THE GARAGE SHE SAID SHE SMELLED GAS. I WENT BACK INTO THE GARAGE AND IT SMELLED VERY STRONGLY OF GAS. I LOOKED UNDER THE CAR AND THERE WAS A GOOD SIZE PUDDLE OF GAS UNDER THE PASSENGER SIDE REAR TIRE. I BACKED THE CAR OF MY HOME GARAGE AND DROVE STRAIGHT TO THE NEAREST OPEN MECHANIC SHOP. THEY REMOVED THE REAR TIRE AND THE INNER FENDER WELL. THEN WE COULD SEE THE CHARCOAL CANNISTER WAS LEAKING LIQUID GASOLINE. I CHECKED THE VIN NUMBER WITH VW ONLINE AND THERE WAS RECALLS FOR 2015-2016 VW GTI BUT THE RECALL DID NOT INCLUDE MY CAR SPECIFIC VIN NUMBER. THE MECHANIC REPLACED THE CANNISTER AND FUEL TANK. VW HAD A NEW PART NUMBER FOR A NEW DESIGN TANK THAT SUPERSEDED THE OLD PART NUMBER AND REQUIRED NEW GAS LINES TOO. CAR HAS BEEN REPAIRED WITH MY ONW MONEY AND SEEMS TO RUN FINE WITH NO SMELL OF GAS OR VISIBLE LEAKS. I SPOKE WITH THE VW DEALER WHERE I PURCHASED THE CAR THIS MORNING AND THEN SPOKE WITH VW CUSTOMER CARE THIS AFTERNOON. THEY BOTH SAID ONCE A RECALL HAS BEEN ISSUED I CAN SUBMIT FOR REIMBURSEMENT. THIS WAS A VERY DANGEROUS PROBLEM THAT COULD HAVE CAUGHT FIRE WITH ME IN THE CAR OR PARKED IN MY HOME GARAGE COULD HAVE INJURED MY FAMILY AND OUR DOG. *LN*JB VIN [XXX} was not included in the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
SUCTION PUMP INSIDE GAS TANK ALLOWED GAS TO COLLECT WITHIN THE EVAPORATIVE-EMISSION SYSTEM. THIS FILLED THE CHARCOAL CANISTER FILTER WITH LIQUID GASOLINE. THIS GASOLINE SPILLED OUT INTO THE CAR ON THE PASSENGER SIDE REAR WHEEL WELL AND ON TO THE GARAGE FLOOR. I HAD ABOUT ONE QUARTER (1/4) OF A TANK OF GAS IN THE CAR WHEN I PARKED IN MY HOME GARAGE AFTER A SHORT DRIVE TO DAIRY QUEEN TO PICK UP A BLIZZARD ICE CREAM BIRTHDAY CAKE. WHEN MY ROOMMATE PULLED INTO THE GARAGE SHE SAID SHE SMELLED GAS. I WENT BACK INTO THE GARAGE AND IT SMELLED VERY STRONGLY OF GAS. I LOOKED UNDER THE CAR AND THERE WAS A GOOD SIZE PUDDLE OF GAS UNDER THE PASSENGER SIDE REAR TIRE. I BACKED THE CAR OF MY HOME GARAGE AND DROVE STRAIGHT TO THE NEAREST OPEN MECHANIC SHOP. THEY REMOVED THE REAR TIRE AND THE INNER FENDER WELL. THEN WE COULD SEE THE CHARCOAL CANNISTER WAS LEAKING LIQUID GASOLINE. I CHECKED THE VIN NUMBER WITH VW ONLINE AND THERE WAS RECALLS FOR 2015-2016 VW GTI BUT THE RECALL DID NOT INCLUDE MY CAR SPECIFIC VIN NUMBER. THE MECHANIC REPLACED THE CANNISTER AND FUEL TANK. VW HAD A NEW PART NUMBER FOR A NEW DESIGN TANK THAT SUPERSEDED THE OLD PART NUMBER AND REQUIRED NEW GAS LINES TOO. CAR HAS BEEN REPAIRED WITH MY ONW MONEY AND SEEMS TO RUN FINE WITH NO SMELL OF GAS OR VISIBLE LEAKS. I SPOKE WITH THE VW DEALER WHERE I PURCHASED THE CAR THIS MORNING AND THEN SPOKE WITH VW CUSTOMER CARE THIS AFTERNOON. THEY BOTH SAID ONCE A RECALL HAS BEEN ISSUED I CAN SUBMIT FOR REIMBURSEMENT. THIS WAS A VERY DANGEROUS PROBLEM THAT COULD HAVE CAUGHT FIRE WITH ME IN THE CAR OR PARKED IN MY HOME GARAGE COULD HAVE INJURED MY FAMILY AND OUR DOG. *LN*JB VIN [XXX} was not included in the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11365177
Recall Date: Oct 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TURBO FAILED AFTER 65,000 MILES.
Corrective Action:
TURBO FAILED AFTER 65,000 MILES.
Additional Notes:
TURBO FAILED AFTER 65,000 MILES.
Mfg Campaign: 11351096
Recall Date: Aug 25, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Corrective Action:
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Additional Notes:
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Mfg Campaign: 11343104
Recall Date: Aug 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Corrective Action:
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Additional Notes:
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Mfg Campaign: 11343104
Recall Date: Aug 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK. DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE. CAR HAS 76,000 MILES.
Corrective Action:
THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK. DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE. CAR HAS 76,000 MILES.
Additional Notes:
THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK. DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE. CAR HAS 76,000 MILES.
Mfg Campaign: 11340429
Recall Date: Jul 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Mfg Campaign: 11337144
Recall Date: Jul 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Mfg Campaign: 11337144
Recall Date: Jul 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I SET THE HANDBRAKE TO SECURE MY VEHICLE IN IT'S PARKING STALL AND LEFT THE VEHICLE WHILE I WENT INTO A STORE. AT THE TIME I LEFT THE VEHICLE, IT WAS COMPLETELY STATIONARY AND SECURE. MANY MINUTES LATER, I BECAME AWARE THAT MY VEHICLE HAD MOVED FROM THE PLACE WHERE I PARKED IT. THE VEHICLE HAD ROLLED BACKWARDS OUT OF IT'S PARKING STALL AND COLLIDED WITH TWO OTHER UNOCCUPIED VEHICLES LOCATED IN PARKING STALLS BEHIND MY VEHICLE, ABOUT 40 FEET AWAY. WHEN I ENTERED MY VEHICLE TO MOVE IT AWAY FROM THE ACCIDENT SCENE, I FOUND THAT THE PARKING BRAKE HANDLE (HAND BRAKE) HAD COME UNLATCHED AND THE LATCHING MECHANISM HAD FAILED. THERE IS A BUTTON AT THE END OF THE BRAKE HANDLE THAT WHEN DEPRESSED, RELEASES THE PARKING BRAKE. THAT BUTTON AND A SPRING LOCATED BEHIND IT HAD EJECTED FROM THE END OF THE BRAKE HANDLE. APPARENTLY, WHEN THE BRAKE RELEASE BUTTON FAILS IN THIS WAY, IT CAUSES THE BRAKE TO RELEASE, WHICH CAUSES GRAVITY TO MOVE THE UNOCCUPIED VEHICLE DOWN HILL, WHERE IT WOULD NOT STOP UNTIL IT REACHED A LOCAL ELEVATION MINIMA, OR STRUCK ANY PERSON OR OBJECT THAT MIGHT HAVE STOPPED IT'S MOTION. A WITNESS TO THE ACCIDENT WHO OCCUPIED THE VEHICLE PARKED IN THE STALL NEXT TO MINE VERIFIED THAT MY VEHICLE WAS SECURE WHEN I LEFT IT, AND IT HAD GONE INTO MOTION ON IT'S OWN WITHOUT ANY EXTERNAL DISTURBANCE OR INPUT. IT CONCERNS ME THAT THE DESIGN OF THE BRAKE HANDLE AND BREAK RELEASE IS ALLOWED TO FAIL IN THIS WAY. I WOULD EXPECT A FAILURE OF THE BRAKE RELEASE BUTTON TO RESULT IN THE INABILITY TO RELEASE THE BRAKE, A "SAFE" FAILURE MODE. IN THIS CASE, THE DESIGN OF THE BRAKE HANDLE RESULTS IN AN UNSAFE FAILURE MODE, WHERE THE ONCE SECURELY PARKED STATIONARY VEHICLE COULD SPONTANEOUSLY GO INTO MOTION DUE TO THE FAILURE OF A SIMPLE PLASTIC MECHANICAL WEAR ITEM: THE BRAKE RELEASE. THERE WERE NO INDICATIONS THAT AN EMINENT FAILURE WAS LOOMING PRIOR TO THIS EVENT. *TR
Corrective Action:
I SET THE HANDBRAKE TO SECURE MY VEHICLE IN IT'S PARKING STALL AND LEFT THE VEHICLE WHILE I WENT INTO A STORE. AT THE TIME I LEFT THE VEHICLE, IT WAS COMPLETELY STATIONARY AND SECURE. MANY MINUTES LATER, I BECAME AWARE THAT MY VEHICLE HAD MOVED FROM THE PLACE WHERE I PARKED IT. THE VEHICLE HAD ROLLED BACKWARDS OUT OF IT'S PARKING STALL AND COLLIDED WITH TWO OTHER UNOCCUPIED VEHICLES LOCATED IN PARKING STALLS BEHIND MY VEHICLE, ABOUT 40 FEET AWAY. WHEN I ENTERED MY VEHICLE TO MOVE IT AWAY FROM THE ACCIDENT SCENE, I FOUND THAT THE PARKING BRAKE HANDLE (HAND BRAKE) HAD COME UNLATCHED AND THE LATCHING MECHANISM HAD FAILED. THERE IS A BUTTON AT THE END OF THE BRAKE HANDLE THAT WHEN DEPRESSED, RELEASES THE PARKING BRAKE. THAT BUTTON AND A SPRING LOCATED BEHIND IT HAD EJECTED FROM THE END OF THE BRAKE HANDLE. APPARENTLY, WHEN THE BRAKE RELEASE BUTTON FAILS IN THIS WAY, IT CAUSES THE BRAKE TO RELEASE, WHICH CAUSES GRAVITY TO MOVE THE UNOCCUPIED VEHICLE DOWN HILL, WHERE IT WOULD NOT STOP UNTIL IT REACHED A LOCAL ELEVATION MINIMA, OR STRUCK ANY PERSON OR OBJECT THAT MIGHT HAVE STOPPED IT'S MOTION. A WITNESS TO THE ACCIDENT WHO OCCUPIED THE VEHICLE PARKED IN THE STALL NEXT TO MINE VERIFIED THAT MY VEHICLE WAS SECURE WHEN I LEFT IT, AND IT HAD GONE INTO MOTION ON IT'S OWN WITHOUT ANY EXTERNAL DISTURBANCE OR INPUT. IT CONCERNS ME THAT THE DESIGN OF THE BRAKE HANDLE AND BREAK RELEASE IS ALLOWED TO FAIL IN THIS WAY. I WOULD EXPECT A FAILURE OF THE BRAKE RELEASE BUTTON TO RESULT IN THE INABILITY TO RELEASE THE BRAKE, A "SAFE" FAILURE MODE. IN THIS CASE, THE DESIGN OF THE BRAKE HANDLE RESULTS IN AN UNSAFE FAILURE MODE, WHERE THE ONCE SECURELY PARKED STATIONARY VEHICLE COULD SPONTANEOUSLY GO INTO MOTION DUE TO THE FAILURE OF A SIMPLE PLASTIC MECHANICAL WEAR ITEM: THE BRAKE RELEASE. THERE WERE NO INDICATIONS THAT AN EMINENT FAILURE WAS LOOMING PRIOR TO THIS EVENT. *TR
Additional Notes:
I SET THE HANDBRAKE TO SECURE MY VEHICLE IN IT'S PARKING STALL AND LEFT THE VEHICLE WHILE I WENT INTO A STORE. AT THE TIME I LEFT THE VEHICLE, IT WAS COMPLETELY STATIONARY AND SECURE. MANY MINUTES LATER, I BECAME AWARE THAT MY VEHICLE HAD MOVED FROM THE PLACE WHERE I PARKED IT. THE VEHICLE HAD ROLLED BACKWARDS OUT OF IT'S PARKING STALL AND COLLIDED WITH TWO OTHER UNOCCUPIED VEHICLES LOCATED IN PARKING STALLS BEHIND MY VEHICLE, ABOUT 40 FEET AWAY. WHEN I ENTERED MY VEHICLE TO MOVE IT AWAY FROM THE ACCIDENT SCENE, I FOUND THAT THE PARKING BRAKE HANDLE (HAND BRAKE) HAD COME UNLATCHED AND THE LATCHING MECHANISM HAD FAILED. THERE IS A BUTTON AT THE END OF THE BRAKE HANDLE THAT WHEN DEPRESSED, RELEASES THE PARKING BRAKE. THAT BUTTON AND A SPRING LOCATED BEHIND IT HAD EJECTED FROM THE END OF THE BRAKE HANDLE. APPARENTLY, WHEN THE BRAKE RELEASE BUTTON FAILS IN THIS WAY, IT CAUSES THE BRAKE TO RELEASE, WHICH CAUSES GRAVITY TO MOVE THE UNOCCUPIED VEHICLE DOWN HILL, WHERE IT WOULD NOT STOP UNTIL IT REACHED A LOCAL ELEVATION MINIMA, OR STRUCK ANY PERSON OR OBJECT THAT MIGHT HAVE STOPPED IT'S MOTION. A WITNESS TO THE ACCIDENT WHO OCCUPIED THE VEHICLE PARKED IN THE STALL NEXT TO MINE VERIFIED THAT MY VEHICLE WAS SECURE WHEN I LEFT IT, AND IT HAD GONE INTO MOTION ON IT'S OWN WITHOUT ANY EXTERNAL DISTURBANCE OR INPUT. IT CONCERNS ME THAT THE DESIGN OF THE BRAKE HANDLE AND BREAK RELEASE IS ALLOWED TO FAIL IN THIS WAY. I WOULD EXPECT A FAILURE OF THE BRAKE RELEASE BUTTON TO RESULT IN THE INABILITY TO RELEASE THE BRAKE, A "SAFE" FAILURE MODE. IN THIS CASE, THE DESIGN OF THE BRAKE HANDLE RESULTS IN AN UNSAFE FAILURE MODE, WHERE THE ONCE SECURELY PARKED STATIONARY VEHICLE COULD SPONTANEOUSLY GO INTO MOTION DUE TO THE FAILURE OF A SIMPLE PLASTIC MECHANICAL WEAR ITEM: THE BRAKE RELEASE. THERE WERE NO INDICATIONS THAT AN EMINENT FAILURE WAS LOOMING PRIOR TO THIS EVENT. *TR
Mfg Campaign: 11329341
Recall Date: Jun 17, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.
Corrective Action:
THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.
Additional Notes:
THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.
Mfg Campaign: 11322437
Recall Date: Apr 27, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Corrective Action:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Additional Notes:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Mfg Campaign: 11316769
Recall Date: Mar 7, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Corrective Action:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Additional Notes:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Mfg Campaign: 11316769
Recall Date: Mar 7, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Corrective Action:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Additional Notes:
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Mfg Campaign: 11316769
Recall Date: Mar 7, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.
Corrective Action:
THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.
Additional Notes:
THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.
Mfg Campaign: 11312169
Recall Date: Feb 28, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.
Corrective Action:
DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.
Additional Notes:
DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.
Mfg Campaign: 11310217
Recall Date: Feb 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...
Corrective Action:
I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...
Additional Notes:
I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...
Mfg Campaign: 11301522
Recall Date: Jan 24, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...
Corrective Action:
I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...
Additional Notes:
I BOUGHT MY CAR WITH 29,000 MILES AND NOW HAS 41,000.. MY AIRBAG LIGHT RANDOMLY COMES ON AND FLASHES AND ON PASSENGER SEAT... EVEN WHEN NO ONE IS IN SEAT ... VOLKSWAGEN WON'T FIX IT EVEN THOUGH I FIRST COMPLAINED TO THEM CAR ONLY HAD 31,000 MILES AND AGAIN AT 35,000 MILES...
Mfg Campaign: 11301522
Recall Date: Jan 24, 2020
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