Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20Y6/20Y5
Recall Date: Sep 7, 2016
Consumer Complaints
77 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
HAD A CRACKED AND LEAKING WATER PUMP HOUSING THAT WAS REPLACED AND COVERED BY AN AFTERMARKET WARRANTY. I HAD BEEN TO MULTIPLE SHOPS BECAUSE OF A COOLANT SMELL, NONE COULD FINE THE SOURCE. I WAS TOLD BY VOLKSWAGEN THAT 'IT HAPPENS, THEY ALWAYS LOSE A LITTLE COOLANT', THAT IS ABSOLUTELY NOT TRUE. IT IS A CLOSED SYSTEM AND SHOULD NOT LOSE ANY COOLANT OR SMELL LIKE COOLANT AT ALL. I HAVE SEEN DOZENS OF OTHERS WITH THE SAME CAR AS MYSELF WITH THE SAME PROBLEM, ONLY AFTER I WAS FORCEFUL AND INSISTENT WITH A VOLKSWAGEN DEALERSHIP WAS THE PROBLEM FOUND AND CORRECTED.
Corrective Action:
HAD A CRACKED AND LEAKING WATER PUMP HOUSING THAT WAS REPLACED AND COVERED BY AN AFTERMARKET WARRANTY. I HAD BEEN TO MULTIPLE SHOPS BECAUSE OF A COOLANT SMELL, NONE COULD FINE THE SOURCE. I WAS TOLD BY VOLKSWAGEN THAT 'IT HAPPENS, THEY ALWAYS LOSE A LITTLE COOLANT', THAT IS ABSOLUTELY NOT TRUE. IT IS A CLOSED SYSTEM AND SHOULD NOT LOSE ANY COOLANT OR SMELL LIKE COOLANT AT ALL. I HAVE SEEN DOZENS OF OTHERS WITH THE SAME CAR AS MYSELF WITH THE SAME PROBLEM, ONLY AFTER I WAS FORCEFUL AND INSISTENT WITH A VOLKSWAGEN DEALERSHIP WAS THE PROBLEM FOUND AND CORRECTED.
Additional Notes:
HAD A CRACKED AND LEAKING WATER PUMP HOUSING THAT WAS REPLACED AND COVERED BY AN AFTERMARKET WARRANTY. I HAD BEEN TO MULTIPLE SHOPS BECAUSE OF A COOLANT SMELL, NONE COULD FINE THE SOURCE. I WAS TOLD BY VOLKSWAGEN THAT 'IT HAPPENS, THEY ALWAYS LOSE A LITTLE COOLANT', THAT IS ABSOLUTELY NOT TRUE. IT IS A CLOSED SYSTEM AND SHOULD NOT LOSE ANY COOLANT OR SMELL LIKE COOLANT AT ALL. I HAVE SEEN DOZENS OF OTHERS WITH THE SAME CAR AS MYSELF WITH THE SAME PROBLEM, ONLY AFTER I WAS FORCEFUL AND INSISTENT WITH A VOLKSWAGEN DEALERSHIP WAS THE PROBLEM FOUND AND CORRECTED.
Mfg Campaign: 11298288
Recall Date: Jan 9, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
LOOSE POWER STEERING SUDDENLY IN THE MIDDLE OF DRIVING ,MAKING IT HARD TO DRIVE ... SUDDEN LOSS HAPPENS ABOUT 15 MINS INTO DRIVING ... EVERY TIME , IT DOES NOT RETURN UNTIL CAR IS TURNED OF AND TURNED BACK ON , THEN REPEATS WITH IN 10 -15 MINS YOU LOOSE POWER STEERING OR WHEN TURNING , MANY VW FORUMS SHOW THIS HAS HAPPENED TO HUNDREDS OF CARS POSSIBLY 1000S ... WHEN YOU TAKE IT TO A DEALER AND THEY START IT THEY SAY THEIR DIAGNOSTICS ARE SHOWING NO DCT CODES BECAUSE CAR RECYCLES AND LOOKS CLEARLY ALTHOUGH THEY KNOW AS THEY STATED THERE IS A PROBLEM AND I WILL NEED NEW EPAS ( STEERING RACK ) 2900$ BUT VOWA GOT DEARLERSHIP DOWN TO 1900 ... MY PROBLEM IS ON THE FORUMS YOU WILL SEE THAT THIS HAPPENS STILL WITH MANY 2016S AND OTHER YEARS .. AND IT'S SCARY TO LOOSE YOUR POWER STEERING ESPECIALLY IF YOU ARE NOT THAT STRONG ... AND VW STATES THEY KNOW THERE'S A PROBLEM BUT ARE STILL CHARGING HUGE AMOUNTS OF MONEY FOR AN ENTIRE NEW RACK WHEN THEY EVEN SAY THEY CAN'T FIGURE OUT PROBLEM BUT IT'S CLEARLY THERE AND THEY ARE AWARE OF IT ...BOTH VOLKSWAGEN OF AMERICA AND THE DEALERSHIP KNOW OF MANY PROBLEMS OCCURRING WITH ' AN INTERNAL FAILURE ' IN THE ELECTRICAL STEERING RACK ( AS SAID BY VW VER BATEM )
Corrective Action:
LOOSE POWER STEERING SUDDENLY IN THE MIDDLE OF DRIVING ,MAKING IT HARD TO DRIVE ... SUDDEN LOSS HAPPENS ABOUT 15 MINS INTO DRIVING ... EVERY TIME , IT DOES NOT RETURN UNTIL CAR IS TURNED OF AND TURNED BACK ON , THEN REPEATS WITH IN 10 -15 MINS YOU LOOSE POWER STEERING OR WHEN TURNING , MANY VW FORUMS SHOW THIS HAS HAPPENED TO HUNDREDS OF CARS POSSIBLY 1000S ... WHEN YOU TAKE IT TO A DEALER AND THEY START IT THEY SAY THEIR DIAGNOSTICS ARE SHOWING NO DCT CODES BECAUSE CAR RECYCLES AND LOOKS CLEARLY ALTHOUGH THEY KNOW AS THEY STATED THERE IS A PROBLEM AND I WILL NEED NEW EPAS ( STEERING RACK ) 2900$ BUT VOWA GOT DEARLERSHIP DOWN TO 1900 ... MY PROBLEM IS ON THE FORUMS YOU WILL SEE THAT THIS HAPPENS STILL WITH MANY 2016S AND OTHER YEARS .. AND IT'S SCARY TO LOOSE YOUR POWER STEERING ESPECIALLY IF YOU ARE NOT THAT STRONG ... AND VW STATES THEY KNOW THERE'S A PROBLEM BUT ARE STILL CHARGING HUGE AMOUNTS OF MONEY FOR AN ENTIRE NEW RACK WHEN THEY EVEN SAY THEY CAN'T FIGURE OUT PROBLEM BUT IT'S CLEARLY THERE AND THEY ARE AWARE OF IT ...BOTH VOLKSWAGEN OF AMERICA AND THE DEALERSHIP KNOW OF MANY PROBLEMS OCCURRING WITH ' AN INTERNAL FAILURE ' IN THE ELECTRICAL STEERING RACK ( AS SAID BY VW VER BATEM )
Additional Notes:
LOOSE POWER STEERING SUDDENLY IN THE MIDDLE OF DRIVING ,MAKING IT HARD TO DRIVE ... SUDDEN LOSS HAPPENS ABOUT 15 MINS INTO DRIVING ... EVERY TIME , IT DOES NOT RETURN UNTIL CAR IS TURNED OF AND TURNED BACK ON , THEN REPEATS WITH IN 10 -15 MINS YOU LOOSE POWER STEERING OR WHEN TURNING , MANY VW FORUMS SHOW THIS HAS HAPPENED TO HUNDREDS OF CARS POSSIBLY 1000S ... WHEN YOU TAKE IT TO A DEALER AND THEY START IT THEY SAY THEIR DIAGNOSTICS ARE SHOWING NO DCT CODES BECAUSE CAR RECYCLES AND LOOKS CLEARLY ALTHOUGH THEY KNOW AS THEY STATED THERE IS A PROBLEM AND I WILL NEED NEW EPAS ( STEERING RACK ) 2900$ BUT VOWA GOT DEARLERSHIP DOWN TO 1900 ... MY PROBLEM IS ON THE FORUMS YOU WILL SEE THAT THIS HAPPENS STILL WITH MANY 2016S AND OTHER YEARS .. AND IT'S SCARY TO LOOSE YOUR POWER STEERING ESPECIALLY IF YOU ARE NOT THAT STRONG ... AND VW STATES THEY KNOW THERE'S A PROBLEM BUT ARE STILL CHARGING HUGE AMOUNTS OF MONEY FOR AN ENTIRE NEW RACK WHEN THEY EVEN SAY THEY CAN'T FIGURE OUT PROBLEM BUT IT'S CLEARLY THERE AND THEY ARE AWARE OF IT ...BOTH VOLKSWAGEN OF AMERICA AND THE DEALERSHIP KNOW OF MANY PROBLEMS OCCURRING WITH ' AN INTERNAL FAILURE ' IN THE ELECTRICAL STEERING RACK ( AS SAID BY VW VER BATEM )
Mfg Campaign: 11292284
Recall Date: Dec 31, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.
Corrective Action:
THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.
Additional Notes:
THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.
Mfg Campaign: 11290873
Recall Date: Dec 23, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00
Corrective Action:
COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00
Additional Notes:
COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00
Mfg Campaign: 11288305
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REARVIEW BACKUP CAMERA AT TIMES STOPS WORKING IN 1 OUT OF 3 INSTANCES WHEN SHIFTING INTO REVERSE. THERE IS FIRST AT DISTORTED PICTURE, EVENTUALLY SHUTTING DOWN ALTOGETHER "PARK PILOT NOT AVAILABLE". THIS HAPPENS INTERMITTENTLY WITH NO RHYME OR REASON. REAR CAMERA IS WORKING; THERE ARE DAYS IT IS ALWAYS WORKING, ON OTHERS EVERY REVERSE RESULTS IN A FAILURE. RESETTING THE HEAD UNIT DOES NOT FIX IT. SHUTTING DOWN CAR AN LETTING IT RESET ITSELF SOMETIMES WORKS. THIS SOFTWARE MALFUNCTION IS A SAFETY HAZARD WHOSE FREQUENCY APPEARS TO INCREASE WITH TIME.
Corrective Action:
REARVIEW BACKUP CAMERA AT TIMES STOPS WORKING IN 1 OUT OF 3 INSTANCES WHEN SHIFTING INTO REVERSE. THERE IS FIRST AT DISTORTED PICTURE, EVENTUALLY SHUTTING DOWN ALTOGETHER "PARK PILOT NOT AVAILABLE". THIS HAPPENS INTERMITTENTLY WITH NO RHYME OR REASON. REAR CAMERA IS WORKING; THERE ARE DAYS IT IS ALWAYS WORKING, ON OTHERS EVERY REVERSE RESULTS IN A FAILURE. RESETTING THE HEAD UNIT DOES NOT FIX IT. SHUTTING DOWN CAR AN LETTING IT RESET ITSELF SOMETIMES WORKS. THIS SOFTWARE MALFUNCTION IS A SAFETY HAZARD WHOSE FREQUENCY APPEARS TO INCREASE WITH TIME.
Additional Notes:
REARVIEW BACKUP CAMERA AT TIMES STOPS WORKING IN 1 OUT OF 3 INSTANCES WHEN SHIFTING INTO REVERSE. THERE IS FIRST AT DISTORTED PICTURE, EVENTUALLY SHUTTING DOWN ALTOGETHER "PARK PILOT NOT AVAILABLE". THIS HAPPENS INTERMITTENTLY WITH NO RHYME OR REASON. REAR CAMERA IS WORKING; THERE ARE DAYS IT IS ALWAYS WORKING, ON OTHERS EVERY REVERSE RESULTS IN A FAILURE. RESETTING THE HEAD UNIT DOES NOT FIX IT. SHUTTING DOWN CAR AN LETTING IT RESET ITSELF SOMETIMES WORKS. THIS SOFTWARE MALFUNCTION IS A SAFETY HAZARD WHOSE FREQUENCY APPEARS TO INCREASE WITH TIME.
Mfg Campaign: 11287724
Recall Date: Dec 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.
Corrective Action:
WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.
Additional Notes:
WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.
Mfg Campaign: 11281252
Recall Date: Nov 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Corrective Action:
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Additional Notes:
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Mfg Campaign: 11205181
Recall Date: May 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Corrective Action:
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Additional Notes:
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Mfg Campaign: 11205181
Recall Date: May 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRONT EDGE OF THE DECORATIVE METAL TRIM AROUND THE GEAR SELECTOR SLICED MY FINGER OPEN. THIS OCCURRED ON 3/12/2019 WHILE REACHING INTO THE BIN IN FRONT OF THE TRIM. THE METAL IS EXTREMELY SHARP AND CAUSED PANIC WHILE DRIVING AS MY FINGER BLED.
Corrective Action:
THE FRONT EDGE OF THE DECORATIVE METAL TRIM AROUND THE GEAR SELECTOR SLICED MY FINGER OPEN. THIS OCCURRED ON 3/12/2019 WHILE REACHING INTO THE BIN IN FRONT OF THE TRIM. THE METAL IS EXTREMELY SHARP AND CAUSED PANIC WHILE DRIVING AS MY FINGER BLED.
Additional Notes:
THE FRONT EDGE OF THE DECORATIVE METAL TRIM AROUND THE GEAR SELECTOR SLICED MY FINGER OPEN. THIS OCCURRED ON 3/12/2019 WHILE REACHING INTO THE BIN IN FRONT OF THE TRIM. THE METAL IS EXTREMELY SHARP AND CAUSED PANIC WHILE DRIVING AS MY FINGER BLED.
Mfg Campaign: 11186048
Recall Date: Mar 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CENTER CONSOLE TRIM BECAME UNGLUED AND SHARP. CHROME SURROUNDING THE CENTER STORAGE PEELED UP AND CUT ME SEVERAL TIMES BEFORE I HAD THE PIECE REPLACED OUT OF MY WALLET.
Corrective Action:
CENTER CONSOLE TRIM BECAME UNGLUED AND SHARP. CHROME SURROUNDING THE CENTER STORAGE PEELED UP AND CUT ME SEVERAL TIMES BEFORE I HAD THE PIECE REPLACED OUT OF MY WALLET.
Additional Notes:
CENTER CONSOLE TRIM BECAME UNGLUED AND SHARP. CHROME SURROUNDING THE CENTER STORAGE PEELED UP AND CUT ME SEVERAL TIMES BEFORE I HAD THE PIECE REPLACED OUT OF MY WALLET.
Mfg Campaign: 11183848
Recall Date: Mar 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SILVER METAL TRIM THAT BORDERS THE GEAR SHIFTER HAS STARTED TO PEEL AWAY FROM THE PLASTIC BASE TRIM UNDERNEATH. THIS IS A DESIGN FLAW AND WAS DONE BECAUSE IT IS CHEAPER TO MAKE A FLAT METAL PLATE AND JUST GLUE IT ON TOP OF THE BASE PLATE THAN IT IS TO MAKE AN EDGE THAT ROLLS OVER AND DOWN THE SIDE OF THE BASE PLATE IT IS GLUED TO. SO IN ESSENCE WHEN IT SEPARATES, IT'S BASICALLY A RAZOR BLADE EDGE BECAUSE IT IS SO THIN. MY WIFE HAS CUT HER HAND OPEN ON THIS AS HAVE SEVERAL OTHER PEOPLE ON FORUMS SO THIS APPEARS TO BE A COMMON ISSUE.
Corrective Action:
THE SILVER METAL TRIM THAT BORDERS THE GEAR SHIFTER HAS STARTED TO PEEL AWAY FROM THE PLASTIC BASE TRIM UNDERNEATH. THIS IS A DESIGN FLAW AND WAS DONE BECAUSE IT IS CHEAPER TO MAKE A FLAT METAL PLATE AND JUST GLUE IT ON TOP OF THE BASE PLATE THAN IT IS TO MAKE AN EDGE THAT ROLLS OVER AND DOWN THE SIDE OF THE BASE PLATE IT IS GLUED TO. SO IN ESSENCE WHEN IT SEPARATES, IT'S BASICALLY A RAZOR BLADE EDGE BECAUSE IT IS SO THIN. MY WIFE HAS CUT HER HAND OPEN ON THIS AS HAVE SEVERAL OTHER PEOPLE ON FORUMS SO THIS APPEARS TO BE A COMMON ISSUE.
Additional Notes:
THE SILVER METAL TRIM THAT BORDERS THE GEAR SHIFTER HAS STARTED TO PEEL AWAY FROM THE PLASTIC BASE TRIM UNDERNEATH. THIS IS A DESIGN FLAW AND WAS DONE BECAUSE IT IS CHEAPER TO MAKE A FLAT METAL PLATE AND JUST GLUE IT ON TOP OF THE BASE PLATE THAN IT IS TO MAKE AN EDGE THAT ROLLS OVER AND DOWN THE SIDE OF THE BASE PLATE IT IS GLUED TO. SO IN ESSENCE WHEN IT SEPARATES, IT'S BASICALLY A RAZOR BLADE EDGE BECAUSE IT IS SO THIN. MY WIFE HAS CUT HER HAND OPEN ON THIS AS HAVE SEVERAL OTHER PEOPLE ON FORUMS SO THIS APPEARS TO BE A COMMON ISSUE.
Mfg Campaign: 11181722
Recall Date: Feb 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CHROME TRIM DETAIL AROUND THE GEAR SELECTOR BASE PEELED UP SLIGHTLY RIGHT IN FRONT OF THE STORAGE CUBBY. IT IS NOT VISIBLE FROM A NORMAL SEATED POSITION THAT IT PEELED UP. WHEN REMOVING AN ITEM FROM THE STORAGE CUBBY THE PEELED UP METAL DEEPLY SLICED MY FINGER AND IT BLED FOR HOURS. THE PEELED UP METAL IS RAZOR SHARP. THE VW DEALER WAS FAMILIAR WITH THE ISSUE ON SIMILAR VEHICLES AND REPLACED THE ENTIRE ASSEMBLY. THIS HAPPENED IN DECEMBER 2017. I AM REPORTING IT NOW AFTER HEARING OF SEVERAL SIMILAR OCCURRENCES WITH THIS MAKE/MODEL.
Corrective Action:
THE CHROME TRIM DETAIL AROUND THE GEAR SELECTOR BASE PEELED UP SLIGHTLY RIGHT IN FRONT OF THE STORAGE CUBBY. IT IS NOT VISIBLE FROM A NORMAL SEATED POSITION THAT IT PEELED UP. WHEN REMOVING AN ITEM FROM THE STORAGE CUBBY THE PEELED UP METAL DEEPLY SLICED MY FINGER AND IT BLED FOR HOURS. THE PEELED UP METAL IS RAZOR SHARP. THE VW DEALER WAS FAMILIAR WITH THE ISSUE ON SIMILAR VEHICLES AND REPLACED THE ENTIRE ASSEMBLY. THIS HAPPENED IN DECEMBER 2017. I AM REPORTING IT NOW AFTER HEARING OF SEVERAL SIMILAR OCCURRENCES WITH THIS MAKE/MODEL.
Additional Notes:
THE CHROME TRIM DETAIL AROUND THE GEAR SELECTOR BASE PEELED UP SLIGHTLY RIGHT IN FRONT OF THE STORAGE CUBBY. IT IS NOT VISIBLE FROM A NORMAL SEATED POSITION THAT IT PEELED UP. WHEN REMOVING AN ITEM FROM THE STORAGE CUBBY THE PEELED UP METAL DEEPLY SLICED MY FINGER AND IT BLED FOR HOURS. THE PEELED UP METAL IS RAZOR SHARP. THE VW DEALER WAS FAMILIAR WITH THE ISSUE ON SIMILAR VEHICLES AND REPLACED THE ENTIRE ASSEMBLY. THIS HAPPENED IN DECEMBER 2017. I AM REPORTING IT NOW AFTER HEARING OF SEVERAL SIMILAR OCCURRENCES WITH THIS MAKE/MODEL.
Mfg Campaign: 11181359
Recall Date: Feb 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MASTER BRAKE CYLINDER FAILURE CAUSING MY BRAKES TO NOT WORK AND ENDANGERED MY SAFETY ON THE ROAD. NO INDICATIONS OF FAILURE UNTIL I WAS ALREADY ON THE ROAD WITH NO BRAKE FLUID IN THE CYLINDER. NO LEAK BRAKE FLUID ALL DRAINED TO THE BOOST PUMP AND FAILED.
Corrective Action:
MASTER BRAKE CYLINDER FAILURE CAUSING MY BRAKES TO NOT WORK AND ENDANGERED MY SAFETY ON THE ROAD. NO INDICATIONS OF FAILURE UNTIL I WAS ALREADY ON THE ROAD WITH NO BRAKE FLUID IN THE CYLINDER. NO LEAK BRAKE FLUID ALL DRAINED TO THE BOOST PUMP AND FAILED.
Additional Notes:
MASTER BRAKE CYLINDER FAILURE CAUSING MY BRAKES TO NOT WORK AND ENDANGERED MY SAFETY ON THE ROAD. NO INDICATIONS OF FAILURE UNTIL I WAS ALREADY ON THE ROAD WITH NO BRAKE FLUID IN THE CYLINDER. NO LEAK BRAKE FLUID ALL DRAINED TO THE BOOST PUMP AND FAILED.
Mfg Campaign: 11175968
Recall Date: Feb 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REPEATED HARD KNOCK COMING FROM THE FRONT OF THE CAR WHEN ACCELERATING QUICKLY FROM A DEAD STOP. SUSPECTED THE ENGINE MOUNT AND TRANSMISSION MOUNTS. SIMILAR REPORTS HAVE BEEN REPORTED BY OTHER OWNERS ONLINE. NOISE DOES NOT OCCUR ONCE THE CAR IS IN MOTION.
Corrective Action:
REPEATED HARD KNOCK COMING FROM THE FRONT OF THE CAR WHEN ACCELERATING QUICKLY FROM A DEAD STOP. SUSPECTED THE ENGINE MOUNT AND TRANSMISSION MOUNTS. SIMILAR REPORTS HAVE BEEN REPORTED BY OTHER OWNERS ONLINE. NOISE DOES NOT OCCUR ONCE THE CAR IS IN MOTION.
Additional Notes:
REPEATED HARD KNOCK COMING FROM THE FRONT OF THE CAR WHEN ACCELERATING QUICKLY FROM A DEAD STOP. SUSPECTED THE ENGINE MOUNT AND TRANSMISSION MOUNTS. SIMILAR REPORTS HAVE BEEN REPORTED BY OTHER OWNERS ONLINE. NOISE DOES NOT OCCUR ONCE THE CAR IS IN MOTION.
Mfg Campaign: 11172436
Recall Date: Jan 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Corrective Action:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Additional Notes:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Mfg Campaign: 11162350
Recall Date: Dec 18, 2018
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Corrective Action:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Additional Notes:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Mfg Campaign: 11162350
Recall Date: Dec 18, 2018
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Corrective Action:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Additional Notes:
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Mfg Campaign: 11162350
Recall Date: Dec 18, 2018
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SOMETIMES WHILE DRIVING, AT ANY SPEED, A WARNING IS DISPLAYED ON THE DASHBOARD TO PUT THE VEHICLE IN PARK. VW HAS IDENTIFIED THE PROBLEM AND REPLACED MY SHIFTER ASSEMBLY BUT THE ISSUE PERSISTS.
Corrective Action:
SOMETIMES WHILE DRIVING, AT ANY SPEED, A WARNING IS DISPLAYED ON THE DASHBOARD TO PUT THE VEHICLE IN PARK. VW HAS IDENTIFIED THE PROBLEM AND REPLACED MY SHIFTER ASSEMBLY BUT THE ISSUE PERSISTS.
Additional Notes:
SOMETIMES WHILE DRIVING, AT ANY SPEED, A WARNING IS DISPLAYED ON THE DASHBOARD TO PUT THE VEHICLE IN PARK. VW HAS IDENTIFIED THE PROBLEM AND REPLACED MY SHIFTER ASSEMBLY BUT THE ISSUE PERSISTS.
Mfg Campaign: 11160613
Recall Date: Dec 10, 2018
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.
Corrective Action:
SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.
Additional Notes:
SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.
Mfg Campaign: 11160616
Recall Date: Dec 10, 2018
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Mfg Campaign: 11140323
Recall Date: Oct 15, 2018
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