Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Consumer Complaints
285 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI SE, MANUAL WITH ~30 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 5 MINUTES INTO THE TEST DRIVE. CLUTCH WAS IN, VEHICLE WAS IN FIRST GEAR, SPEED WAS LESS THAN 1MPH. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 3RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTED STALLS LIKE THIS.
Corrective Action:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI SE, MANUAL WITH ~30 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 5 MINUTES INTO THE TEST DRIVE. CLUTCH WAS IN, VEHICLE WAS IN FIRST GEAR, SPEED WAS LESS THAN 1MPH. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 3RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTED STALLS LIKE THIS.
Additional Notes:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI SE, MANUAL WITH ~30 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 5 MINUTES INTO THE TEST DRIVE. CLUTCH WAS IN, VEHICLE WAS IN FIRST GEAR, SPEED WAS LESS THAN 1MPH. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 3RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTED STALLS LIKE THIS.
Mfg Campaign: 11209037
Recall Date: May 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI SE, MANUAL WITH ~30 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 5 MINUTES INTO THE TEST DRIVE. CLUTCH WAS IN, VEHICLE WAS IN FIRST GEAR, SPEED WAS LESS THAN 1MPH. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 3RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTED STALLS LIKE THIS.
Corrective Action:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI SE, MANUAL WITH ~30 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 5 MINUTES INTO THE TEST DRIVE. CLUTCH WAS IN, VEHICLE WAS IN FIRST GEAR, SPEED WAS LESS THAN 1MPH. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 3RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTED STALLS LIKE THIS.
Additional Notes:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI SE, MANUAL WITH ~30 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 5 MINUTES INTO THE TEST DRIVE. CLUTCH WAS IN, VEHICLE WAS IN FIRST GEAR, SPEED WAS LESS THAN 1MPH. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 3RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTED STALLS LIKE THIS.
Mfg Campaign: 11209037
Recall Date: May 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Corrective Action:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Additional Notes:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Mfg Campaign: 11209042
Recall Date: May 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Corrective Action:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Additional Notes:
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Mfg Campaign: 11209042
Recall Date: May 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE COMING TO A STOP IN A 2019 GTI SE MANUAL TRANSMISSION WITH EXPERIENCE PACKAGE IN SPORT MODE (WITH < 100 MILES ON ODOMETER) THE CAR STALLED WHILE HAVING THE CLUTCH FULLY DEPRESSED. THE CAR ALSO STALLED WHILE SITTING AT A GREEN LIGHT WAITING TO MAKE A LEFT HAND TURN, WITH THE CLUTCH FULLY DEPRESSED AND THE TRANSMISSION IN FIRST GEAR.
Corrective Action:
WHILE COMING TO A STOP IN A 2019 GTI SE MANUAL TRANSMISSION WITH EXPERIENCE PACKAGE IN SPORT MODE (WITH < 100 MILES ON ODOMETER) THE CAR STALLED WHILE HAVING THE CLUTCH FULLY DEPRESSED. THE CAR ALSO STALLED WHILE SITTING AT A GREEN LIGHT WAITING TO MAKE A LEFT HAND TURN, WITH THE CLUTCH FULLY DEPRESSED AND THE TRANSMISSION IN FIRST GEAR.
Additional Notes:
WHILE COMING TO A STOP IN A 2019 GTI SE MANUAL TRANSMISSION WITH EXPERIENCE PACKAGE IN SPORT MODE (WITH < 100 MILES ON ODOMETER) THE CAR STALLED WHILE HAVING THE CLUTCH FULLY DEPRESSED. THE CAR ALSO STALLED WHILE SITTING AT A GREEN LIGHT WAITING TO MAKE A LEFT HAND TURN, WITH THE CLUTCH FULLY DEPRESSED AND THE TRANSMISSION IN FIRST GEAR.
Mfg Campaign: 11208615
Recall Date: May 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
UPON COMING TO A COMPLETE STOP WITH THE CLUTCH FIRMLY AND COMPLETELY PRESSED, THE ENGINE THEN STALLS. THIS OCCURS ONLY AFTER DRIVING ON REGULAR STREETS STOP AND GO FOR APPROXIMATELY 20 MINUTES. IT WILL THEN STALL AT COMPLETE STOPS INFREQUENTLY AND IT OCCURS PROBABLY ABOUT 5 TIMES EVERY 15 MINUTES. THIS HAS HAPPENED EVERY TIME I HAVE DRIVEN THE CAR SINCE I PICKED IT UP BRAND NEW ON 5/11/19. IT IS NOW BACK IN THE SHOP FOR THEM TO FIX IT FOR A SECOND TIME.
Corrective Action:
UPON COMING TO A COMPLETE STOP WITH THE CLUTCH FIRMLY AND COMPLETELY PRESSED, THE ENGINE THEN STALLS. THIS OCCURS ONLY AFTER DRIVING ON REGULAR STREETS STOP AND GO FOR APPROXIMATELY 20 MINUTES. IT WILL THEN STALL AT COMPLETE STOPS INFREQUENTLY AND IT OCCURS PROBABLY ABOUT 5 TIMES EVERY 15 MINUTES. THIS HAS HAPPENED EVERY TIME I HAVE DRIVEN THE CAR SINCE I PICKED IT UP BRAND NEW ON 5/11/19. IT IS NOW BACK IN THE SHOP FOR THEM TO FIX IT FOR A SECOND TIME.
Additional Notes:
UPON COMING TO A COMPLETE STOP WITH THE CLUTCH FIRMLY AND COMPLETELY PRESSED, THE ENGINE THEN STALLS. THIS OCCURS ONLY AFTER DRIVING ON REGULAR STREETS STOP AND GO FOR APPROXIMATELY 20 MINUTES. IT WILL THEN STALL AT COMPLETE STOPS INFREQUENTLY AND IT OCCURS PROBABLY ABOUT 5 TIMES EVERY 15 MINUTES. THIS HAS HAPPENED EVERY TIME I HAVE DRIVEN THE CAR SINCE I PICKED IT UP BRAND NEW ON 5/11/19. IT IS NOW BACK IN THE SHOP FOR THEM TO FIX IT FOR A SECOND TIME.
Mfg Campaign: 11208782
Recall Date: May 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Corrective Action:
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Additional Notes:
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Mfg Campaign: 11208846
Recall Date: May 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Corrective Action:
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Additional Notes:
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Mfg Campaign: 11208846
Recall Date: May 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Corrective Action:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Additional Notes:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Mfg Campaign: 11208223
Recall Date: May 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Corrective Action:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Additional Notes:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Mfg Campaign: 11208223
Recall Date: May 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Corrective Action:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Additional Notes:
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Mfg Campaign: 11208223
Recall Date: May 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE WOULD STALL OUT/ENGINE WOULD TURN OFF RANDOMLY ON ITS OWN FROM A STOPPED POSITION AND MOVING MOTION. STARTED IN FEBUARY 2019 - CURRENT - COMING DOWNHILL IN NEUTRAL TO A LIGHT. WHEN PROCEEDING AFTER IT TURNED GREEN, I NOTICED MY ENGINE WAS OFF. I THEN PROCEEDED TO THE NEXT LIGHT AND THE VEHICLE THEN CUT OFF ON ITS OWN AGAIN AT THE NEXT LIGHT WHILE IN NEUTRAL WITH MY FOOT ON THE BRAKES. MY GAS METER WAS AT 1/3 TANK AND I PROCEEDED TO THE NEAREST GAS STATION AFTER I RESTARTED MY VEHICLE. AFTERWARDS, I WENT ON THE HIGHWAY AND WAS COMING TO A SLOW DOWN DUE TO TRAFFIC AND SWITCH MY GEAR TO NEUTRAL AND PRESSED ON THE BRAKES AND AS SOON AS I WAS COMING UP TO THE CAR IN FRONT OF ME MY VEHICLES ENGINE SHUT OFF WHILE I WAS COASTING AT 30-40MPH. I WAS STILL IN MOTION WHEN IT HAPPENED. I PROCEEDED TO RESTART MY VEHICLE WHEN IT CAME TO A FULL STOP AND CALLED MY DEALER. - 2ND OCCURENCE HAPPEND WHEN I WAS SLOWING DOWN TO MAKE A RIGHT TURN AND HAD MY FOOT ON THE CLUTCH PEDAL GOING INTO 2ND FROM 3RD. MY VEHICLES ENGINE THEN CUTOFF AGAIN WHEN MY FOOT WAS STILL PRESSED INTO THE CLUTCH PEDAL. I HAD RESTARTED THE CAR WHILE IN MOTION TO AVOID INCOMING TRAFFIC TO ACCELERATE INTO THE TURN. - 3RD OCCURENCE HAPPENED AGAIN WHEN I WAS IN NEUTRAL COASTING INTO MY PARKING SPOT AT MY APARTMENT, THE ENGINE CUT ITSELF OFF AGAIN. -4TH OCCURENCE HAPPENED IN A SERIES, I WAS COMING UP TO A PARKING SPOT IN NEUTRAL AND AS I BRAKED TO A COMPLETE STOP, MY ENGINE SHUT OFF. I RESTARTED MY VEHICLE AND HAD IT DRIFT BACKWARDS IN NEUTRAL, IT HAD SHUT OFF AGAIN WITHOUT MY STICK SHIFT BEING IN ANY GEAR SLOTS. I THEN RESTARTED MY VEHICLE AND HAD IT IN FIRST GEAR TO MOVE INTO MY PARKING SPACE AND AFTER MOVING FORWARD AND THEN GOING INTO NEUTRAL TO BRAKE, THE ENGINE CUT OFF AGAIN. - LAST INSTANCE WAS FROM A STOPPED POSITION TO A NEUTRAL COAST LEAVING A PARKING LOT, THIS HAPPEND TWICE.
Corrective Action:
MY VEHICLE WOULD STALL OUT/ENGINE WOULD TURN OFF RANDOMLY ON ITS OWN FROM A STOPPED POSITION AND MOVING MOTION. STARTED IN FEBUARY 2019 - CURRENT - COMING DOWNHILL IN NEUTRAL TO A LIGHT. WHEN PROCEEDING AFTER IT TURNED GREEN, I NOTICED MY ENGINE WAS OFF. I THEN PROCEEDED TO THE NEXT LIGHT AND THE VEHICLE THEN CUT OFF ON ITS OWN AGAIN AT THE NEXT LIGHT WHILE IN NEUTRAL WITH MY FOOT ON THE BRAKES. MY GAS METER WAS AT 1/3 TANK AND I PROCEEDED TO THE NEAREST GAS STATION AFTER I RESTARTED MY VEHICLE. AFTERWARDS, I WENT ON THE HIGHWAY AND WAS COMING TO A SLOW DOWN DUE TO TRAFFIC AND SWITCH MY GEAR TO NEUTRAL AND PRESSED ON THE BRAKES AND AS SOON AS I WAS COMING UP TO THE CAR IN FRONT OF ME MY VEHICLES ENGINE SHUT OFF WHILE I WAS COASTING AT 30-40MPH. I WAS STILL IN MOTION WHEN IT HAPPENED. I PROCEEDED TO RESTART MY VEHICLE WHEN IT CAME TO A FULL STOP AND CALLED MY DEALER. - 2ND OCCURENCE HAPPEND WHEN I WAS SLOWING DOWN TO MAKE A RIGHT TURN AND HAD MY FOOT ON THE CLUTCH PEDAL GOING INTO 2ND FROM 3RD. MY VEHICLES ENGINE THEN CUTOFF AGAIN WHEN MY FOOT WAS STILL PRESSED INTO THE CLUTCH PEDAL. I HAD RESTARTED THE CAR WHILE IN MOTION TO AVOID INCOMING TRAFFIC TO ACCELERATE INTO THE TURN. - 3RD OCCURENCE HAPPENED AGAIN WHEN I WAS IN NEUTRAL COASTING INTO MY PARKING SPOT AT MY APARTMENT, THE ENGINE CUT ITSELF OFF AGAIN. -4TH OCCURENCE HAPPENED IN A SERIES, I WAS COMING UP TO A PARKING SPOT IN NEUTRAL AND AS I BRAKED TO A COMPLETE STOP, MY ENGINE SHUT OFF. I RESTARTED MY VEHICLE AND HAD IT DRIFT BACKWARDS IN NEUTRAL, IT HAD SHUT OFF AGAIN WITHOUT MY STICK SHIFT BEING IN ANY GEAR SLOTS. I THEN RESTARTED MY VEHICLE AND HAD IT IN FIRST GEAR TO MOVE INTO MY PARKING SPACE AND AFTER MOVING FORWARD AND THEN GOING INTO NEUTRAL TO BRAKE, THE ENGINE CUT OFF AGAIN. - LAST INSTANCE WAS FROM A STOPPED POSITION TO A NEUTRAL COAST LEAVING A PARKING LOT, THIS HAPPEND TWICE.
Additional Notes:
MY VEHICLE WOULD STALL OUT/ENGINE WOULD TURN OFF RANDOMLY ON ITS OWN FROM A STOPPED POSITION AND MOVING MOTION. STARTED IN FEBUARY 2019 - CURRENT - COMING DOWNHILL IN NEUTRAL TO A LIGHT. WHEN PROCEEDING AFTER IT TURNED GREEN, I NOTICED MY ENGINE WAS OFF. I THEN PROCEEDED TO THE NEXT LIGHT AND THE VEHICLE THEN CUT OFF ON ITS OWN AGAIN AT THE NEXT LIGHT WHILE IN NEUTRAL WITH MY FOOT ON THE BRAKES. MY GAS METER WAS AT 1/3 TANK AND I PROCEEDED TO THE NEAREST GAS STATION AFTER I RESTARTED MY VEHICLE. AFTERWARDS, I WENT ON THE HIGHWAY AND WAS COMING TO A SLOW DOWN DUE TO TRAFFIC AND SWITCH MY GEAR TO NEUTRAL AND PRESSED ON THE BRAKES AND AS SOON AS I WAS COMING UP TO THE CAR IN FRONT OF ME MY VEHICLES ENGINE SHUT OFF WHILE I WAS COASTING AT 30-40MPH. I WAS STILL IN MOTION WHEN IT HAPPENED. I PROCEEDED TO RESTART MY VEHICLE WHEN IT CAME TO A FULL STOP AND CALLED MY DEALER. - 2ND OCCURENCE HAPPEND WHEN I WAS SLOWING DOWN TO MAKE A RIGHT TURN AND HAD MY FOOT ON THE CLUTCH PEDAL GOING INTO 2ND FROM 3RD. MY VEHICLES ENGINE THEN CUTOFF AGAIN WHEN MY FOOT WAS STILL PRESSED INTO THE CLUTCH PEDAL. I HAD RESTARTED THE CAR WHILE IN MOTION TO AVOID INCOMING TRAFFIC TO ACCELERATE INTO THE TURN. - 3RD OCCURENCE HAPPENED AGAIN WHEN I WAS IN NEUTRAL COASTING INTO MY PARKING SPOT AT MY APARTMENT, THE ENGINE CUT ITSELF OFF AGAIN. -4TH OCCURENCE HAPPENED IN A SERIES, I WAS COMING UP TO A PARKING SPOT IN NEUTRAL AND AS I BRAKED TO A COMPLETE STOP, MY ENGINE SHUT OFF. I RESTARTED MY VEHICLE AND HAD IT DRIFT BACKWARDS IN NEUTRAL, IT HAD SHUT OFF AGAIN WITHOUT MY STICK SHIFT BEING IN ANY GEAR SLOTS. I THEN RESTARTED MY VEHICLE AND HAD IT IN FIRST GEAR TO MOVE INTO MY PARKING SPACE AND AFTER MOVING FORWARD AND THEN GOING INTO NEUTRAL TO BRAKE, THE ENGINE CUT OFF AGAIN. - LAST INSTANCE WAS FROM A STOPPED POSITION TO A NEUTRAL COAST LEAVING A PARKING LOT, THIS HAPPEND TWICE.
Mfg Campaign: 11208287
Recall Date: May 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Corrective Action:
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Additional Notes:
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Mfg Campaign: 11208346
Recall Date: May 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Corrective Action:
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Additional Notes:
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Mfg Campaign: 11208346
Recall Date: May 17, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Corrective Action:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Additional Notes:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Mfg Campaign: 11207444
Recall Date: May 14, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Corrective Action:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Additional Notes:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Mfg Campaign: 11207444
Recall Date: May 14, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Corrective Action:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Additional Notes:
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Mfg Campaign: 11207444
Recall Date: May 14, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
RECENTLY PURCHASED A 2019 GTI BRAND NEW WITH 16 MILES. LEFT THE DEALER AND WITHIN 5 MILES MY CAR SUDDENLY STALLED WHILE PULLING UP TO A RED LIGHT. THOUGHT IT WAS DUE TO USER ERROR. CONTINUED TO DRIVE AND HAD 6 MORE STALLS WITHIN 16 MILES. RETURNED TO DEALER SERVICE CENTER. I WAS MADE TO FEEL LIKE IT WAS A DRIVER PROBLEM. I LEFT THE CAR AND WAS CALLED THE NEXT DAY THAT THE TECH COULDN'T DUPLICATE THE ISSUE. I REFUSED TO LEAVE THE DEALER BECAUSE I KNEW THIS WAS A REAL ISSUE. I INSISTED THAT THE TECH COME OUT DRIVING WITH ME. DROVE FOR ABOUT 10 MINUTES AND AT THE LIGHT BEFORE GETTING BACK TO THE DEALER IT HAPPENED! CAR WAS LEFT IN THE SHOP FOR 6 MORE DAYS WHILE THEY FIXED THE ISSUE. RECEIVED THE CAR BACK A WEEK LATER AND WAS TOLD THEY CALLED VW AND WERE GIVEN A FIX. APPARENTLY THERE WAS DEBRIS FROM THE MANUFACTURING PLANT ON A SENSOR AND THAT WAS CAUSING IT. REPLACED THE SENSOR AND EVERYTHING WAS BACK TO NORMAL..... FOR A WEEK AND A HALF. THIS MORNING I WAS DRIVING IN TRAFFIC AND IT HAPPENED AGAIN. 3 TIMES IN A MATTER OF 10 MINUTES IN FACT. TOOK THE CAR STRAIGHT BACK TO THE DEALER AND WAS ONCE AGAIN MADE TO FEEL LIKE I WAS DOING SOMETHING WRONG. ONCE AGAIN HAD TO GO TEST DRIVE THE CAR WITH A TECH. LUCKY THIS IS A REAL ISSUE AND IT HAPPENED WITH THE TECH VIDEO RECORDING THE EVENT. WAS TOLD THAT HE NEEDS TO CALL VW AND FIGURE OUT THE NEXT STEPS. AT SOME POINT A FIX IS NEEDED OR I NEED TO FIGURE OUT THE NEXT STEPS. LUCKILY IT HAS ONLY HAPPENED AT LOW SPEEDS. I'M SINCERELY HOPING FOR A FIX SHORTLY. *TR
Corrective Action:
RECENTLY PURCHASED A 2019 GTI BRAND NEW WITH 16 MILES. LEFT THE DEALER AND WITHIN 5 MILES MY CAR SUDDENLY STALLED WHILE PULLING UP TO A RED LIGHT. THOUGHT IT WAS DUE TO USER ERROR. CONTINUED TO DRIVE AND HAD 6 MORE STALLS WITHIN 16 MILES. RETURNED TO DEALER SERVICE CENTER. I WAS MADE TO FEEL LIKE IT WAS A DRIVER PROBLEM. I LEFT THE CAR AND WAS CALLED THE NEXT DAY THAT THE TECH COULDN'T DUPLICATE THE ISSUE. I REFUSED TO LEAVE THE DEALER BECAUSE I KNEW THIS WAS A REAL ISSUE. I INSISTED THAT THE TECH COME OUT DRIVING WITH ME. DROVE FOR ABOUT 10 MINUTES AND AT THE LIGHT BEFORE GETTING BACK TO THE DEALER IT HAPPENED! CAR WAS LEFT IN THE SHOP FOR 6 MORE DAYS WHILE THEY FIXED THE ISSUE. RECEIVED THE CAR BACK A WEEK LATER AND WAS TOLD THEY CALLED VW AND WERE GIVEN A FIX. APPARENTLY THERE WAS DEBRIS FROM THE MANUFACTURING PLANT ON A SENSOR AND THAT WAS CAUSING IT. REPLACED THE SENSOR AND EVERYTHING WAS BACK TO NORMAL..... FOR A WEEK AND A HALF. THIS MORNING I WAS DRIVING IN TRAFFIC AND IT HAPPENED AGAIN. 3 TIMES IN A MATTER OF 10 MINUTES IN FACT. TOOK THE CAR STRAIGHT BACK TO THE DEALER AND WAS ONCE AGAIN MADE TO FEEL LIKE I WAS DOING SOMETHING WRONG. ONCE AGAIN HAD TO GO TEST DRIVE THE CAR WITH A TECH. LUCKY THIS IS A REAL ISSUE AND IT HAPPENED WITH THE TECH VIDEO RECORDING THE EVENT. WAS TOLD THAT HE NEEDS TO CALL VW AND FIGURE OUT THE NEXT STEPS. AT SOME POINT A FIX IS NEEDED OR I NEED TO FIGURE OUT THE NEXT STEPS. LUCKILY IT HAS ONLY HAPPENED AT LOW SPEEDS. I'M SINCERELY HOPING FOR A FIX SHORTLY. *TR
Additional Notes:
RECENTLY PURCHASED A 2019 GTI BRAND NEW WITH 16 MILES. LEFT THE DEALER AND WITHIN 5 MILES MY CAR SUDDENLY STALLED WHILE PULLING UP TO A RED LIGHT. THOUGHT IT WAS DUE TO USER ERROR. CONTINUED TO DRIVE AND HAD 6 MORE STALLS WITHIN 16 MILES. RETURNED TO DEALER SERVICE CENTER. I WAS MADE TO FEEL LIKE IT WAS A DRIVER PROBLEM. I LEFT THE CAR AND WAS CALLED THE NEXT DAY THAT THE TECH COULDN'T DUPLICATE THE ISSUE. I REFUSED TO LEAVE THE DEALER BECAUSE I KNEW THIS WAS A REAL ISSUE. I INSISTED THAT THE TECH COME OUT DRIVING WITH ME. DROVE FOR ABOUT 10 MINUTES AND AT THE LIGHT BEFORE GETTING BACK TO THE DEALER IT HAPPENED! CAR WAS LEFT IN THE SHOP FOR 6 MORE DAYS WHILE THEY FIXED THE ISSUE. RECEIVED THE CAR BACK A WEEK LATER AND WAS TOLD THEY CALLED VW AND WERE GIVEN A FIX. APPARENTLY THERE WAS DEBRIS FROM THE MANUFACTURING PLANT ON A SENSOR AND THAT WAS CAUSING IT. REPLACED THE SENSOR AND EVERYTHING WAS BACK TO NORMAL..... FOR A WEEK AND A HALF. THIS MORNING I WAS DRIVING IN TRAFFIC AND IT HAPPENED AGAIN. 3 TIMES IN A MATTER OF 10 MINUTES IN FACT. TOOK THE CAR STRAIGHT BACK TO THE DEALER AND WAS ONCE AGAIN MADE TO FEEL LIKE I WAS DOING SOMETHING WRONG. ONCE AGAIN HAD TO GO TEST DRIVE THE CAR WITH A TECH. LUCKY THIS IS A REAL ISSUE AND IT HAPPENED WITH THE TECH VIDEO RECORDING THE EVENT. WAS TOLD THAT HE NEEDS TO CALL VW AND FIGURE OUT THE NEXT STEPS. AT SOME POINT A FIX IS NEEDED OR I NEED TO FIGURE OUT THE NEXT STEPS. LUCKILY IT HAS ONLY HAPPENED AT LOW SPEEDS. I'M SINCERELY HOPING FOR A FIX SHORTLY. *TR
Mfg Campaign: 11207627
Recall Date: May 14, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Corrective Action:
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Additional Notes:
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Mfg Campaign: 11207142
Recall Date: May 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Corrective Action:
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Additional Notes:
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Mfg Campaign: 11207142
Recall Date: May 12, 2019
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