Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Consumer Complaints
285 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MANUAL TRANSMISSION CAR STALLS AT LOW SPEEDS AND AT IDLE. HAPPENS WITH THE CLUTCH FULLY TO THE FLOOR, IN NEUTRAL, AND ALSO WHILE IN GEAR. CAR HAS STALLED 3 TIMES IN SEQUENCE SITTING AT A RED LIGHT. ALSO HAS STALLED AFTER GETTING OFF HIGHWAY 6 TIMES NOW, EACH TIME WHILE SLOWING FOR A RED LIGHT OR STOPPED. TOTAL OF 9 OR SO STALLS NOW. CAR IS BRAND NEW, PURCHASED WITH 33 MILES ON IT. NOW UP TO ABOUT 300 MILES TOTAL.
Corrective Action:
MANUAL TRANSMISSION CAR STALLS AT LOW SPEEDS AND AT IDLE. HAPPENS WITH THE CLUTCH FULLY TO THE FLOOR, IN NEUTRAL, AND ALSO WHILE IN GEAR. CAR HAS STALLED 3 TIMES IN SEQUENCE SITTING AT A RED LIGHT. ALSO HAS STALLED AFTER GETTING OFF HIGHWAY 6 TIMES NOW, EACH TIME WHILE SLOWING FOR A RED LIGHT OR STOPPED. TOTAL OF 9 OR SO STALLS NOW. CAR IS BRAND NEW, PURCHASED WITH 33 MILES ON IT. NOW UP TO ABOUT 300 MILES TOTAL.
Additional Notes:
MANUAL TRANSMISSION CAR STALLS AT LOW SPEEDS AND AT IDLE. HAPPENS WITH THE CLUTCH FULLY TO THE FLOOR, IN NEUTRAL, AND ALSO WHILE IN GEAR. CAR HAS STALLED 3 TIMES IN SEQUENCE SITTING AT A RED LIGHT. ALSO HAS STALLED AFTER GETTING OFF HIGHWAY 6 TIMES NOW, EACH TIME WHILE SLOWING FOR A RED LIGHT OR STOPPED. TOTAL OF 9 OR SO STALLS NOW. CAR IS BRAND NEW, PURCHASED WITH 33 MILES ON IT. NOW UP TO ABOUT 300 MILES TOTAL.
Mfg Campaign: 11310675
Recall Date: Feb 21, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 WHITE GTI SE WITH MANUAL TRANSMISSION PURCHASED ON 11/27/19 IN DALY CITY, CA. CURRENT MILEAGE ~ 2,300. CAR ENGINE SHUTS DOWN INTERMITTENTLY/ RANDOMLY AT LOW SPEEDS WHEN COMING TO A STOP, EITHER AT NEUTRAL OR IN 1ST GEAR OR REVERSE WITH CLUTCH FULLY ENGAGED. THE FIRST TIME THIS HAPPENED WAS OVER TWO WEEKS AGO AFTER I SWITCHED DRIVING MODES FROM SPORT TO ECO MODE. THE ENGINE WOULD CONTINUOUSLY SHUT DOWN ALMOST EVERY TIME I CAME TO A STOP, TO THE POINT OF THE ENGINE SHUTTING OFF CONTINUOUSLY AND UNABLE TO REMAIN ON AS I WAS PARKING MY CAR ON A HILL. I TOOK MY CAR OUT FOR A DRIVE A FEW HOURS LATER AND IT DROVE NORMALLY, UNTIL IT SHUT DOWN WHILE I WAS SITTING AT A STOP LIGHT WITH THE CAR IN NEUTRAL, AND MY FOOT ON THE BRAKE. THIS PROBLEM OCCURS WHEN MY CAR IS WARMED UP AND AT NORMAL TEMPERATURES, USUALLY AFTER DRIVEN FOR AT LEAST 15 MINUTES. EVERY TIME IT'S HAPPENED, IT WAS ON CITY STREETS AND INTERSECTIONS. I BROUGHT MY CAR TO THE DEALERSHIP THE FOLLOWING MORNING AND THEY RESET THE ECU, AND WERE UNABLE TO RECREATE THE PROBLEM. HAVEN'T HAD THE PROBLEM REAPPEAR UNTIL A FEW DAYS AGO, AND WAS EVEN ABLE TO RECORD A VIDEO OF IT OCCURRING. MY CAR IS AT THE DEALER FOR THE SECOND TIME NOW FOR THE SAME PROBLEM.
Corrective Action:
2019 WHITE GTI SE WITH MANUAL TRANSMISSION PURCHASED ON 11/27/19 IN DALY CITY, CA. CURRENT MILEAGE ~ 2,300. CAR ENGINE SHUTS DOWN INTERMITTENTLY/ RANDOMLY AT LOW SPEEDS WHEN COMING TO A STOP, EITHER AT NEUTRAL OR IN 1ST GEAR OR REVERSE WITH CLUTCH FULLY ENGAGED. THE FIRST TIME THIS HAPPENED WAS OVER TWO WEEKS AGO AFTER I SWITCHED DRIVING MODES FROM SPORT TO ECO MODE. THE ENGINE WOULD CONTINUOUSLY SHUT DOWN ALMOST EVERY TIME I CAME TO A STOP, TO THE POINT OF THE ENGINE SHUTTING OFF CONTINUOUSLY AND UNABLE TO REMAIN ON AS I WAS PARKING MY CAR ON A HILL. I TOOK MY CAR OUT FOR A DRIVE A FEW HOURS LATER AND IT DROVE NORMALLY, UNTIL IT SHUT DOWN WHILE I WAS SITTING AT A STOP LIGHT WITH THE CAR IN NEUTRAL, AND MY FOOT ON THE BRAKE. THIS PROBLEM OCCURS WHEN MY CAR IS WARMED UP AND AT NORMAL TEMPERATURES, USUALLY AFTER DRIVEN FOR AT LEAST 15 MINUTES. EVERY TIME IT'S HAPPENED, IT WAS ON CITY STREETS AND INTERSECTIONS. I BROUGHT MY CAR TO THE DEALERSHIP THE FOLLOWING MORNING AND THEY RESET THE ECU, AND WERE UNABLE TO RECREATE THE PROBLEM. HAVEN'T HAD THE PROBLEM REAPPEAR UNTIL A FEW DAYS AGO, AND WAS EVEN ABLE TO RECORD A VIDEO OF IT OCCURRING. MY CAR IS AT THE DEALER FOR THE SECOND TIME NOW FOR THE SAME PROBLEM.
Additional Notes:
2019 WHITE GTI SE WITH MANUAL TRANSMISSION PURCHASED ON 11/27/19 IN DALY CITY, CA. CURRENT MILEAGE ~ 2,300. CAR ENGINE SHUTS DOWN INTERMITTENTLY/ RANDOMLY AT LOW SPEEDS WHEN COMING TO A STOP, EITHER AT NEUTRAL OR IN 1ST GEAR OR REVERSE WITH CLUTCH FULLY ENGAGED. THE FIRST TIME THIS HAPPENED WAS OVER TWO WEEKS AGO AFTER I SWITCHED DRIVING MODES FROM SPORT TO ECO MODE. THE ENGINE WOULD CONTINUOUSLY SHUT DOWN ALMOST EVERY TIME I CAME TO A STOP, TO THE POINT OF THE ENGINE SHUTTING OFF CONTINUOUSLY AND UNABLE TO REMAIN ON AS I WAS PARKING MY CAR ON A HILL. I TOOK MY CAR OUT FOR A DRIVE A FEW HOURS LATER AND IT DROVE NORMALLY, UNTIL IT SHUT DOWN WHILE I WAS SITTING AT A STOP LIGHT WITH THE CAR IN NEUTRAL, AND MY FOOT ON THE BRAKE. THIS PROBLEM OCCURS WHEN MY CAR IS WARMED UP AND AT NORMAL TEMPERATURES, USUALLY AFTER DRIVEN FOR AT LEAST 15 MINUTES. EVERY TIME IT'S HAPPENED, IT WAS ON CITY STREETS AND INTERSECTIONS. I BROUGHT MY CAR TO THE DEALERSHIP THE FOLLOWING MORNING AND THEY RESET THE ECU, AND WERE UNABLE TO RECREATE THE PROBLEM. HAVEN'T HAD THE PROBLEM REAPPEAR UNTIL A FEW DAYS AGO, AND WAS EVEN ABLE TO RECORD A VIDEO OF IT OCCURRING. MY CAR IS AT THE DEALER FOR THE SECOND TIME NOW FOR THE SAME PROBLEM.
Mfg Campaign: 11310215
Recall Date: Feb 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS AT SLOW SPEEDS AND WHEN FULLY STOPPED. THE STALL HAS HAPPENED 4 TIMES: TWICE WHILE MOVING AT ROUGHLY 5MPH TOWARDS A RED LIGHT, AND TWICE WHILE STOPPED AT RED LIGHTS. IN EACH CASE, THE CLUTCH PEDAL WAS FULLY ON THE FLOOR AND BRAKE PEDAL WAS ENGAGED. IT IS BRAND NEW CAR AND THE FIRST STALL HAPPENED AT ROUGHLY 160 MILES ON THE ODOMETER. THE LAST STALL WAS AT 191.
Corrective Action:
CAR STALLS AT SLOW SPEEDS AND WHEN FULLY STOPPED. THE STALL HAS HAPPENED 4 TIMES: TWICE WHILE MOVING AT ROUGHLY 5MPH TOWARDS A RED LIGHT, AND TWICE WHILE STOPPED AT RED LIGHTS. IN EACH CASE, THE CLUTCH PEDAL WAS FULLY ON THE FLOOR AND BRAKE PEDAL WAS ENGAGED. IT IS BRAND NEW CAR AND THE FIRST STALL HAPPENED AT ROUGHLY 160 MILES ON THE ODOMETER. THE LAST STALL WAS AT 191.
Additional Notes:
CAR STALLS AT SLOW SPEEDS AND WHEN FULLY STOPPED. THE STALL HAS HAPPENED 4 TIMES: TWICE WHILE MOVING AT ROUGHLY 5MPH TOWARDS A RED LIGHT, AND TWICE WHILE STOPPED AT RED LIGHTS. IN EACH CASE, THE CLUTCH PEDAL WAS FULLY ON THE FLOOR AND BRAKE PEDAL WAS ENGAGED. IT IS BRAND NEW CAR AND THE FIRST STALL HAPPENED AT ROUGHLY 160 MILES ON THE ODOMETER. THE LAST STALL WAS AT 191.
Mfg Campaign: 11309970
Recall Date: Feb 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR STALLED TWICE SITTING IN NEUTRAL AT A STOP SIGN.
Corrective Action:
CAR STALLED TWICE SITTING IN NEUTRAL AT A STOP SIGN.
Additional Notes:
CAR STALLED TWICE SITTING IN NEUTRAL AT A STOP SIGN.
Mfg Campaign: 11309570
Recall Date: Feb 16, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
NEW VEHICLE WITH LESS THAN 1000 MILES, STALLS AT LOW SPEED WITHOUT WARNING. MUST RESTART CAR TO GET IT MOVING AGAIN. HAPPENS VERY OFTEN WITH CLUTCH DEPRESSED/NOT DEPRESSED, WHETHER IN GEAR OR IN NEUTRAL. HAPPENS IN AN INTERSECTION WILL EVENTUALLY LEAD TO ACCIDENTS.
Corrective Action:
NEW VEHICLE WITH LESS THAN 1000 MILES, STALLS AT LOW SPEED WITHOUT WARNING. MUST RESTART CAR TO GET IT MOVING AGAIN. HAPPENS VERY OFTEN WITH CLUTCH DEPRESSED/NOT DEPRESSED, WHETHER IN GEAR OR IN NEUTRAL. HAPPENS IN AN INTERSECTION WILL EVENTUALLY LEAD TO ACCIDENTS.
Additional Notes:
NEW VEHICLE WITH LESS THAN 1000 MILES, STALLS AT LOW SPEED WITHOUT WARNING. MUST RESTART CAR TO GET IT MOVING AGAIN. HAPPENS VERY OFTEN WITH CLUTCH DEPRESSED/NOT DEPRESSED, WHETHER IN GEAR OR IN NEUTRAL. HAPPENS IN AN INTERSECTION WILL EVENTUALLY LEAD TO ACCIDENTS.
Mfg Campaign: 11308781
Recall Date: Feb 12, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR STALLED WHEN IN NEUTRAL AT A STOPLIGHT.
Corrective Action:
CAR STALLED WHEN IN NEUTRAL AT A STOPLIGHT.
Additional Notes:
CAR STALLED WHEN IN NEUTRAL AT A STOPLIGHT.
Mfg Campaign: 11308507
Recall Date: Feb 11, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED THE CAR AS NEW IN TAMPA, FL ON JANUARY 17, 2020. THE TRIM LEVEL IS AUTOBAHN, AND ITS TRANSMISSION IS A SIX SPEED MANUAL. ON THREE OCCASIONS, WHEN SLOWING TO A STOP, WITH BOTH CLUTCH PEDAL AND BRAKE PEDAL DEPRESSED, THE ENGINE HAS DIED. IN TWO OF THESE INCIDENTS THE ENGINE DID NOT RESTART ON FIRST ATTEMPT, BUT ONLY ON THE SECOND TRY. THE CURRENT ODOMETER READING IS JUST UNDER 400 MILES. THE TIME BETWEEN THESE INCIDENTS WAS 2 TO 10 DAYS APART. NONE OF THESE INCIDENTS OCCURRED ON A THOROUGHFARE. ONE WAS ON MY DRIVEWAY, WHEREAS THE OTHER TWO WERE IN A STORE OR RESTAURANT PARKING AREA. ASIDE FROM THESE THREE EPISODES, THE CAR DRIVES PERFECTLY. TWO DATE FROM THE LAST TWO WEEKS OF JANUARY, 2020, WHEREAS THE THIRD WAS ON FEBRUARY 1, 2020.
Corrective Action:
I PURCHASED THE CAR AS NEW IN TAMPA, FL ON JANUARY 17, 2020. THE TRIM LEVEL IS AUTOBAHN, AND ITS TRANSMISSION IS A SIX SPEED MANUAL. ON THREE OCCASIONS, WHEN SLOWING TO A STOP, WITH BOTH CLUTCH PEDAL AND BRAKE PEDAL DEPRESSED, THE ENGINE HAS DIED. IN TWO OF THESE INCIDENTS THE ENGINE DID NOT RESTART ON FIRST ATTEMPT, BUT ONLY ON THE SECOND TRY. THE CURRENT ODOMETER READING IS JUST UNDER 400 MILES. THE TIME BETWEEN THESE INCIDENTS WAS 2 TO 10 DAYS APART. NONE OF THESE INCIDENTS OCCURRED ON A THOROUGHFARE. ONE WAS ON MY DRIVEWAY, WHEREAS THE OTHER TWO WERE IN A STORE OR RESTAURANT PARKING AREA. ASIDE FROM THESE THREE EPISODES, THE CAR DRIVES PERFECTLY. TWO DATE FROM THE LAST TWO WEEKS OF JANUARY, 2020, WHEREAS THE THIRD WAS ON FEBRUARY 1, 2020.
Additional Notes:
I PURCHASED THE CAR AS NEW IN TAMPA, FL ON JANUARY 17, 2020. THE TRIM LEVEL IS AUTOBAHN, AND ITS TRANSMISSION IS A SIX SPEED MANUAL. ON THREE OCCASIONS, WHEN SLOWING TO A STOP, WITH BOTH CLUTCH PEDAL AND BRAKE PEDAL DEPRESSED, THE ENGINE HAS DIED. IN TWO OF THESE INCIDENTS THE ENGINE DID NOT RESTART ON FIRST ATTEMPT, BUT ONLY ON THE SECOND TRY. THE CURRENT ODOMETER READING IS JUST UNDER 400 MILES. THE TIME BETWEEN THESE INCIDENTS WAS 2 TO 10 DAYS APART. NONE OF THESE INCIDENTS OCCURRED ON A THOROUGHFARE. ONE WAS ON MY DRIVEWAY, WHEREAS THE OTHER TWO WERE IN A STORE OR RESTAURANT PARKING AREA. ASIDE FROM THESE THREE EPISODES, THE CAR DRIVES PERFECTLY. TWO DATE FROM THE LAST TWO WEEKS OF JANUARY, 2020, WHEREAS THE THIRD WAS ON FEBRUARY 1, 2020.
Mfg Campaign: 11306864
Recall Date: Feb 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Corrective Action:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Additional Notes:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Mfg Campaign: 11297514
Recall Date: Jan 6, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Corrective Action:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Additional Notes:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Mfg Campaign: 11297514
Recall Date: Jan 6, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Corrective Action:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Additional Notes:
THE VEHICLE SEEMS TO PERIODICALLY STALL WHEN I'M TRAVELING AT LOW SPEEDS, SUCH AS IN PARKING LOTS, OR SLOWING DOWN TO TAKE A RIGHT OR LEFT TURN. IT HAS RECURRED ENOUGH (~4 TIMES IN 220 MILES) TO KNOW IT IS NOT DRIVER ERROR.
Mfg Campaign: 11297514
Recall Date: Jan 6, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Corrective Action:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Additional Notes:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Mfg Campaign: 11292359
Recall Date: Dec 31, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Corrective Action:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Additional Notes:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Mfg Campaign: 11292359
Recall Date: Dec 31, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Corrective Action:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Additional Notes:
MY BRAND NEW 2019 GOLF GTI S 6MT HAS STALLED ABOUT 4 TIMES SINCE THE PURCHASE OF 12/30/19 THE CAR CURRENTLY HAS ABOUT 86 MILES ON IT ODOMETER. IT DOES NOT MATTER WHETHER THE CAR IS IN GEAR OR NEUTRAL, WHILE THE CLUTCH IS DOWN, THE CAR SLOWLY TURNS OFF THE ENGINE BY ITSELF
Mfg Campaign: 11292359
Recall Date: Dec 31, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2019 VW GTI RABBIT DSG IS THROWING CEL LIGHT AND INTERMITTENTLY STALLING ASKING ME TO MANUALLY START THE ENGINE. BEEN INTO THE DEALER 4 TIMES FOR P050A CEL AND STALLING. VW SAYS THIS HAS BEEN HAPPENING TO THE MANUALS, NOT THE DSG. THE CEL LIGHT FOR P050A COMES ON RANDOMLY BUT THE STALLING HAPPENS MOST AFTER THE CAR COMES TO A STOP. I THOUGHT IT WAS THE START STOP SYSTEM BUT THE CAR ASKS FOR IT TO BE RESTARTED RANDOMLY.
Corrective Action:
MY 2019 VW GTI RABBIT DSG IS THROWING CEL LIGHT AND INTERMITTENTLY STALLING ASKING ME TO MANUALLY START THE ENGINE. BEEN INTO THE DEALER 4 TIMES FOR P050A CEL AND STALLING. VW SAYS THIS HAS BEEN HAPPENING TO THE MANUALS, NOT THE DSG. THE CEL LIGHT FOR P050A COMES ON RANDOMLY BUT THE STALLING HAPPENS MOST AFTER THE CAR COMES TO A STOP. I THOUGHT IT WAS THE START STOP SYSTEM BUT THE CAR ASKS FOR IT TO BE RESTARTED RANDOMLY.
Additional Notes:
MY 2019 VW GTI RABBIT DSG IS THROWING CEL LIGHT AND INTERMITTENTLY STALLING ASKING ME TO MANUALLY START THE ENGINE. BEEN INTO THE DEALER 4 TIMES FOR P050A CEL AND STALLING. VW SAYS THIS HAS BEEN HAPPENING TO THE MANUALS, NOT THE DSG. THE CEL LIGHT FOR P050A COMES ON RANDOMLY BUT THE STALLING HAPPENS MOST AFTER THE CAR COMES TO A STOP. I THOUGHT IT WAS THE START STOP SYSTEM BUT THE CAR ASKS FOR IT TO BE RESTARTED RANDOMLY.
Mfg Campaign: 11292166
Recall Date: Dec 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2019 VW GTI RABBIT DSG IS THROWING CEL LIGHT AND INTERMITTENTLY STALLING ASKING ME TO MANUALLY START THE ENGINE. BEEN INTO THE DEALER 4 TIMES FOR P050A CEL AND STALLING. VW SAYS THIS HAS BEEN HAPPENING TO THE MANUALS, NOT THE DSG. THE CEL LIGHT FOR P050A COMES ON RANDOMLY BUT THE STALLING HAPPENS MOST AFTER THE CAR COMES TO A STOP. I THOUGHT IT WAS THE START STOP SYSTEM BUT THE CAR ASKS FOR IT TO BE RESTARTED RANDOMLY.
Corrective Action:
MY 2019 VW GTI RABBIT DSG IS THROWING CEL LIGHT AND INTERMITTENTLY STALLING ASKING ME TO MANUALLY START THE ENGINE. BEEN INTO THE DEALER 4 TIMES FOR P050A CEL AND STALLING. VW SAYS THIS HAS BEEN HAPPENING TO THE MANUALS, NOT THE DSG. THE CEL LIGHT FOR P050A COMES ON RANDOMLY BUT THE STALLING HAPPENS MOST AFTER THE CAR COMES TO A STOP. I THOUGHT IT WAS THE START STOP SYSTEM BUT THE CAR ASKS FOR IT TO BE RESTARTED RANDOMLY.
Additional Notes:
MY 2019 VW GTI RABBIT DSG IS THROWING CEL LIGHT AND INTERMITTENTLY STALLING ASKING ME TO MANUALLY START THE ENGINE. BEEN INTO THE DEALER 4 TIMES FOR P050A CEL AND STALLING. VW SAYS THIS HAS BEEN HAPPENING TO THE MANUALS, NOT THE DSG. THE CEL LIGHT FOR P050A COMES ON RANDOMLY BUT THE STALLING HAPPENS MOST AFTER THE CAR COMES TO A STOP. I THOUGHT IT WAS THE START STOP SYSTEM BUT THE CAR ASKS FOR IT TO BE RESTARTED RANDOMLY.
Mfg Campaign: 11292166
Recall Date: Dec 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS FULLY STOPPED AT A MAJOR INTERSECTION DURING RUSH HOUR IN LOS ANGELES (SANTA MONICA BLVD AND SEPULVEDA). THE AUTO STOP/START FEATURED WAS ON, SO MY ENGINE HAD FLIPPED OFF. WHEN I TOOK MY FOOT OFF THE BRAKE THE ENGINE IS SUPPOSED TO RE-ENGAGE, BUT INSTEAD MY CAR STALLED (RESULTING IN THE VERY UPSET BMW DRIVER BEHIND ME NEARLY PLOWING INTO MY CAR) AND WON'T MOVE. THE EPK LIGHT AND SOME WARNING POPPED UP ON THE SCREEN, BUT I WAS TOO DISTRACTED BY NOT GETTING KILLED THAT I DIDN'T CATCH WHAT IT SAID. I HAD TO TURN MY CAR FULLY OFF AND THEN BACK ON AGAIN TO GET MY ENGINE TO RESTART. I THEN TOOK MY CAR TO THE VW DEALER IN SANTA MONICA. THEY TOOK NEARLY TWO WEEKS AND 150 MILES OF TEST DRIVES TO TRY TO REPLICATE THE ISSUE BUT COULDN'T SO THEY REPLACED THE STARTER. MY EPK LIGHT STILL REGULARLY COMES ON WHEN I START MY CAR, AND I THEN HAVE TO TURN IT OFF AND BACK ON AGAIN TO GET MY CAR TO START, AND OFF HESITATES FLIPPING OVER IN THE AUTO STOP/START STATES. PLEASE NOTE I AM THE FIRST OWNER OF MY CAR, AND I HAD ONLY HAD MY CAR FOR ABOUT 6 WEEKS AT THE TIME OF THIS INCIDENT.
Corrective Action:
I WAS FULLY STOPPED AT A MAJOR INTERSECTION DURING RUSH HOUR IN LOS ANGELES (SANTA MONICA BLVD AND SEPULVEDA). THE AUTO STOP/START FEATURED WAS ON, SO MY ENGINE HAD FLIPPED OFF. WHEN I TOOK MY FOOT OFF THE BRAKE THE ENGINE IS SUPPOSED TO RE-ENGAGE, BUT INSTEAD MY CAR STALLED (RESULTING IN THE VERY UPSET BMW DRIVER BEHIND ME NEARLY PLOWING INTO MY CAR) AND WON'T MOVE. THE EPK LIGHT AND SOME WARNING POPPED UP ON THE SCREEN, BUT I WAS TOO DISTRACTED BY NOT GETTING KILLED THAT I DIDN'T CATCH WHAT IT SAID. I HAD TO TURN MY CAR FULLY OFF AND THEN BACK ON AGAIN TO GET MY ENGINE TO RESTART. I THEN TOOK MY CAR TO THE VW DEALER IN SANTA MONICA. THEY TOOK NEARLY TWO WEEKS AND 150 MILES OF TEST DRIVES TO TRY TO REPLICATE THE ISSUE BUT COULDN'T SO THEY REPLACED THE STARTER. MY EPK LIGHT STILL REGULARLY COMES ON WHEN I START MY CAR, AND I THEN HAVE TO TURN IT OFF AND BACK ON AGAIN TO GET MY CAR TO START, AND OFF HESITATES FLIPPING OVER IN THE AUTO STOP/START STATES. PLEASE NOTE I AM THE FIRST OWNER OF MY CAR, AND I HAD ONLY HAD MY CAR FOR ABOUT 6 WEEKS AT THE TIME OF THIS INCIDENT.
Additional Notes:
I WAS FULLY STOPPED AT A MAJOR INTERSECTION DURING RUSH HOUR IN LOS ANGELES (SANTA MONICA BLVD AND SEPULVEDA). THE AUTO STOP/START FEATURED WAS ON, SO MY ENGINE HAD FLIPPED OFF. WHEN I TOOK MY FOOT OFF THE BRAKE THE ENGINE IS SUPPOSED TO RE-ENGAGE, BUT INSTEAD MY CAR STALLED (RESULTING IN THE VERY UPSET BMW DRIVER BEHIND ME NEARLY PLOWING INTO MY CAR) AND WON'T MOVE. THE EPK LIGHT AND SOME WARNING POPPED UP ON THE SCREEN, BUT I WAS TOO DISTRACTED BY NOT GETTING KILLED THAT I DIDN'T CATCH WHAT IT SAID. I HAD TO TURN MY CAR FULLY OFF AND THEN BACK ON AGAIN TO GET MY ENGINE TO RESTART. I THEN TOOK MY CAR TO THE VW DEALER IN SANTA MONICA. THEY TOOK NEARLY TWO WEEKS AND 150 MILES OF TEST DRIVES TO TRY TO REPLICATE THE ISSUE BUT COULDN'T SO THEY REPLACED THE STARTER. MY EPK LIGHT STILL REGULARLY COMES ON WHEN I START MY CAR, AND I THEN HAVE TO TURN IT OFF AND BACK ON AGAIN TO GET MY CAR TO START, AND OFF HESITATES FLIPPING OVER IN THE AUTO STOP/START STATES. PLEASE NOTE I AM THE FIRST OWNER OF MY CAR, AND I HAD ONLY HAD MY CAR FOR ABOUT 6 WEEKS AT THE TIME OF THIS INCIDENT.
Mfg Campaign: 11290661
Recall Date: Dec 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Corrective Action:
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Additional Notes:
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Mfg Campaign: 11290019
Recall Date: Dec 19, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Corrective Action:
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Additional Notes:
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Mfg Campaign: 11290019
Recall Date: Dec 19, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAD TAKING MY 2019 VOLKSWAGEN GTI TO THE DEALER ABOUT NOW 4 TIMES REGARDING HAVING PROBLEMS WITH MY TWO FRONT DOORS THEY MAKE A SQUEAK NOISE AND DOORS RATTLING WHEN ENTERING EXITING DRIVEWAYS AND WELL DRIVING ON FREEWAYS AND STREETS THE DEALERS SOLUTION WAS TO ADD A LUBRICANT AROUND MY DOORS AND THAT DIDN'T WORK. SECOND SOLUTION THEY DID WAS TO ADD A VINYL AROUND THE DOORS AND THAT DO NOT WORK. CAR IS STILL HAVING THE SAME PROBLEM. DEALERSHIP SAID THAT THEY NEED TO WAIT FOR A VOLKSWAGEN SPECIALIST TO SEE WHAT ELSE THEY CAN DO TO MINIMIZE THE PROBLEM. SO NOW I'M WAITING FOR THAT PERSON TO BE AVAILABLE AND SEE WHAT ELSE THEY COULD DO TO THE CAR. I ASKED VOLKSWAGEN TO BUY THE CAR BACK BECAUSE OF THE PROBLEM AND THEY SAID NO YEAH THEY'RE GOING BY THE MANUFACTURING WARRANTY.
Corrective Action:
I HAD TAKING MY 2019 VOLKSWAGEN GTI TO THE DEALER ABOUT NOW 4 TIMES REGARDING HAVING PROBLEMS WITH MY TWO FRONT DOORS THEY MAKE A SQUEAK NOISE AND DOORS RATTLING WHEN ENTERING EXITING DRIVEWAYS AND WELL DRIVING ON FREEWAYS AND STREETS THE DEALERS SOLUTION WAS TO ADD A LUBRICANT AROUND MY DOORS AND THAT DIDN'T WORK. SECOND SOLUTION THEY DID WAS TO ADD A VINYL AROUND THE DOORS AND THAT DO NOT WORK. CAR IS STILL HAVING THE SAME PROBLEM. DEALERSHIP SAID THAT THEY NEED TO WAIT FOR A VOLKSWAGEN SPECIALIST TO SEE WHAT ELSE THEY CAN DO TO MINIMIZE THE PROBLEM. SO NOW I'M WAITING FOR THAT PERSON TO BE AVAILABLE AND SEE WHAT ELSE THEY COULD DO TO THE CAR. I ASKED VOLKSWAGEN TO BUY THE CAR BACK BECAUSE OF THE PROBLEM AND THEY SAID NO YEAH THEY'RE GOING BY THE MANUFACTURING WARRANTY.
Additional Notes:
I HAD TAKING MY 2019 VOLKSWAGEN GTI TO THE DEALER ABOUT NOW 4 TIMES REGARDING HAVING PROBLEMS WITH MY TWO FRONT DOORS THEY MAKE A SQUEAK NOISE AND DOORS RATTLING WHEN ENTERING EXITING DRIVEWAYS AND WELL DRIVING ON FREEWAYS AND STREETS THE DEALERS SOLUTION WAS TO ADD A LUBRICANT AROUND MY DOORS AND THAT DIDN'T WORK. SECOND SOLUTION THEY DID WAS TO ADD A VINYL AROUND THE DOORS AND THAT DO NOT WORK. CAR IS STILL HAVING THE SAME PROBLEM. DEALERSHIP SAID THAT THEY NEED TO WAIT FOR A VOLKSWAGEN SPECIALIST TO SEE WHAT ELSE THEY CAN DO TO MINIMIZE THE PROBLEM. SO NOW I'M WAITING FOR THAT PERSON TO BE AVAILABLE AND SEE WHAT ELSE THEY COULD DO TO THE CAR. I ASKED VOLKSWAGEN TO BUY THE CAR BACK BECAUSE OF THE PROBLEM AND THEY SAID NO YEAH THEY'RE GOING BY THE MANUFACTURING WARRANTY.
Mfg Campaign: 11287839
Recall Date: Dec 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE CUTS OUT/STALLS WHEN THE CAR COMES TO A COMPLETE STOP. NO SOUNDS, NO SIGNS, THE ENGINE JUST DIES. CLUTCH PEDAL IS FULLY DEPRESSED. IT'S SPORADIC AND HAS HAPPENED 7 TIMES SINCE I PURCHASED THE CAR ON 11/29. MOST RECENTLY HAPPENED BEFORE MAKING A LEFT TURN ACROSS TRAFFIC. I AM UNABLE TO PINPOINT ANY FACTORS THAT LEAD TO THIS HAPPENING(ON A HILL, FLAT, OIL TEMP, STOP AND GO TRAFFIC, IN GEAR VS IN NEUTRAL). I'VE BEEN DRIVING MANUAL TRANSMISSION SINCE 1995. IT IS NOT DRIVER ERROR. CAR WAS MANUFACTURED ON 08/19
Corrective Action:
THE ENGINE CUTS OUT/STALLS WHEN THE CAR COMES TO A COMPLETE STOP. NO SOUNDS, NO SIGNS, THE ENGINE JUST DIES. CLUTCH PEDAL IS FULLY DEPRESSED. IT'S SPORADIC AND HAS HAPPENED 7 TIMES SINCE I PURCHASED THE CAR ON 11/29. MOST RECENTLY HAPPENED BEFORE MAKING A LEFT TURN ACROSS TRAFFIC. I AM UNABLE TO PINPOINT ANY FACTORS THAT LEAD TO THIS HAPPENING(ON A HILL, FLAT, OIL TEMP, STOP AND GO TRAFFIC, IN GEAR VS IN NEUTRAL). I'VE BEEN DRIVING MANUAL TRANSMISSION SINCE 1995. IT IS NOT DRIVER ERROR. CAR WAS MANUFACTURED ON 08/19
Additional Notes:
THE ENGINE CUTS OUT/STALLS WHEN THE CAR COMES TO A COMPLETE STOP. NO SOUNDS, NO SIGNS, THE ENGINE JUST DIES. CLUTCH PEDAL IS FULLY DEPRESSED. IT'S SPORADIC AND HAS HAPPENED 7 TIMES SINCE I PURCHASED THE CAR ON 11/29. MOST RECENTLY HAPPENED BEFORE MAKING A LEFT TURN ACROSS TRAFFIC. I AM UNABLE TO PINPOINT ANY FACTORS THAT LEAD TO THIS HAPPENING(ON A HILL, FLAT, OIL TEMP, STOP AND GO TRAFFIC, IN GEAR VS IN NEUTRAL). I'VE BEEN DRIVING MANUAL TRANSMISSION SINCE 1995. IT IS NOT DRIVER ERROR. CAR WAS MANUFACTURED ON 08/19
Mfg Campaign: 11286504
Recall Date: Dec 2, 2019
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