Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Consumer Complaints
285 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Mfg Campaign: 11265606
Recall Date: Oct 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Mfg Campaign: 11265606
Recall Date: Oct 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
THIS CAR STALLS IN NEUTRAL AND WITH THE CLUTCH ENGAGED. THIS HAPPENS WHEN COMING TO A COMPLETE STOP. CAR SPUTTERS AND STALLS AND NEEDS TO BE RESTARTED. ISSUE IS SOMEWHAT SPORADIC.
Corrective Action:
THIS CAR STALLS IN NEUTRAL AND WITH THE CLUTCH ENGAGED. THIS HAPPENS WHEN COMING TO A COMPLETE STOP. CAR SPUTTERS AND STALLS AND NEEDS TO BE RESTARTED. ISSUE IS SOMEWHAT SPORADIC.
Additional Notes:
THIS CAR STALLS IN NEUTRAL AND WITH THE CLUTCH ENGAGED. THIS HAPPENS WHEN COMING TO A COMPLETE STOP. CAR SPUTTERS AND STALLS AND NEEDS TO BE RESTARTED. ISSUE IS SOMEWHAT SPORADIC.
Mfg Campaign: 11265191
Recall Date: Sep 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE AUTO STOP/START FUNCTION WAS DISABLED. DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 395-4981) WAS CONTACTED AND AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED WAS SCHEDULED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE AUTO STOP/START FUNCTION WAS DISABLED. DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 395-4981) WAS CONTACTED AND AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED WAS SCHEDULED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE AUTO STOP/START FUNCTION WAS DISABLED. DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 395-4981) WAS CONTACTED AND AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED WAS SCHEDULED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Mfg Campaign: 11259077
Recall Date: Sep 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WEST HOUSTON VOLKSWAGEN (17113 KATY FWY, HOUSTON, TX 77094, (281) 675-8600) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190730197. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WEST HOUSTON VOLKSWAGEN (17113 KATY FWY, HOUSTON, TX 77094, (281) 675-8600) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190730197. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WEST HOUSTON VOLKSWAGEN (17113 KATY FWY, HOUSTON, TX 77094, (281) 675-8600) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190730197. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11258292
Recall Date: Sep 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Corrective Action:
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Additional Notes:
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Mfg Campaign: 11258094
Recall Date: Sep 23, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Corrective Action:
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Additional Notes:
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Mfg Campaign: 11258094
Recall Date: Sep 23, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11255940
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11255940
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE SUDDENLY STALLED WHEN COMING TO A STOP. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. *DT UPDATE: DEALER WAS NOTIFIED ON 13-SEP-2019 IMMEDIATELY AFTER THIS COMPLAINT WAS ORIGINALLY FILED. FAILURE HAS NOW OCCURRED ON 3 OCCASIONS. VEHICLE WAS BROUGHT TO DEALER ON 10-)CT-2019 FOR DIAGNOSIS BUT WAS UNABLE TO FIX AS IT STALLED FOR A THIRD TIME THAT DAY WHEN RETURNING HOME. DEALER WAS AGAIN NOTIFIED OF THE THIRD STALL AND IS AWAITING PERMANENT FIX INFORMATION WHEN AVAILABLE FROM VWOFA. APPROX. MILEAGE AT TIME OF FAILURES: 700 MILES ON 17-JUL-2019, 900 MILES ON 01-SEP-2019, AND 1750 MILES ON 10-OCT-2019.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE SUDDENLY STALLED WHEN COMING TO A STOP. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. *DT UPDATE: DEALER WAS NOTIFIED ON 13-SEP-2019 IMMEDIATELY AFTER THIS COMPLAINT WAS ORIGINALLY FILED. FAILURE HAS NOW OCCURRED ON 3 OCCASIONS. VEHICLE WAS BROUGHT TO DEALER ON 10-)CT-2019 FOR DIAGNOSIS BUT WAS UNABLE TO FIX AS IT STALLED FOR A THIRD TIME THAT DAY WHEN RETURNING HOME. DEALER WAS AGAIN NOTIFIED OF THE THIRD STALL AND IS AWAITING PERMANENT FIX INFORMATION WHEN AVAILABLE FROM VWOFA. APPROX. MILEAGE AT TIME OF FAILURES: 700 MILES ON 17-JUL-2019, 900 MILES ON 01-SEP-2019, AND 1750 MILES ON 10-OCT-2019.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE SUDDENLY STALLED WHEN COMING TO A STOP. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. *DT UPDATE: DEALER WAS NOTIFIED ON 13-SEP-2019 IMMEDIATELY AFTER THIS COMPLAINT WAS ORIGINALLY FILED. FAILURE HAS NOW OCCURRED ON 3 OCCASIONS. VEHICLE WAS BROUGHT TO DEALER ON 10-)CT-2019 FOR DIAGNOSIS BUT WAS UNABLE TO FIX AS IT STALLED FOR A THIRD TIME THAT DAY WHEN RETURNING HOME. DEALER WAS AGAIN NOTIFIED OF THE THIRD STALL AND IS AWAITING PERMANENT FIX INFORMATION WHEN AVAILABLE FROM VWOFA. APPROX. MILEAGE AT TIME OF FAILURES: 700 MILES ON 17-JUL-2019, 900 MILES ON 01-SEP-2019, AND 1750 MILES ON 10-OCT-2019.*JB
Mfg Campaign: 11255265
Recall Date: Sep 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11254631
Recall Date: Sep 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11254631
Recall Date: Sep 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.
Mfg Campaign: 11254841
Recall Date: Sep 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN APPROACHING A TRAFFIC LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE CONTACT CALLED BAYSIDE VOLKSWAGEN (LOCATED AT 208-12 NORTHERN BLVD, BAYSIDE, NY 11361, (347) 851-8550) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 730.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN APPROACHING A TRAFFIC LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE CONTACT CALLED BAYSIDE VOLKSWAGEN (LOCATED AT 208-12 NORTHERN BLVD, BAYSIDE, NY 11361, (347) 851-8550) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 730.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN APPROACHING A TRAFFIC LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE CONTACT CALLED BAYSIDE VOLKSWAGEN (LOCATED AT 208-12 NORTHERN BLVD, BAYSIDE, NY 11361, (347) 851-8550) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 730.
Mfg Campaign: 11254521
Recall Date: Sep 10, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Mfg Campaign: 11254090
Recall Date: Sep 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Mfg Campaign: 11254090
Recall Date: Sep 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, 757-424-4689), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, 757-424-4689), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, 757-424-4689), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Mfg Campaign: 11253647
Recall Date: Sep 6, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE COMING TO A STOP, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE OFF. THE VEHICLE REPEATEDLY CAME TO A STOP OR STALLED WITHOUT WARNING. THE CONTACT PURCHASED THE VEHICLE OVER A WEEK AGO. THE CONTACT CALLED CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) AND WAS INFORMED THAT THEY WERE BOOKED WITH APPOINTMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 440.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE COMING TO A STOP, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE OFF. THE VEHICLE REPEATEDLY CAME TO A STOP OR STALLED WITHOUT WARNING. THE CONTACT PURCHASED THE VEHICLE OVER A WEEK AGO. THE CONTACT CALLED CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) AND WAS INFORMED THAT THEY WERE BOOKED WITH APPOINTMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 440.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE COMING TO A STOP, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE OFF. THE VEHICLE REPEATEDLY CAME TO A STOP OR STALLED WITHOUT WARNING. THE CONTACT PURCHASED THE VEHICLE OVER A WEEK AGO. THE CONTACT CALLED CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) AND WAS INFORMED THAT THEY WERE BOOKED WITH APPOINTMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 440.
Mfg Campaign: 11246379
Recall Date: Aug 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EIGHT TIMES ON AUGUST 23, 2019 AND THREE TIMES ON AUGUST 26, 2019. THE VEHICLE WAS DRIVEN TO COASTAL VOLKSWAGEN (1 SATURN DR, HANOVER, MA 02339), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EIGHT TIMES ON AUGUST 23, 2019 AND THREE TIMES ON AUGUST 26, 2019. THE VEHICLE WAS DRIVEN TO COASTAL VOLKSWAGEN (1 SATURN DR, HANOVER, MA 02339), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EIGHT TIMES ON AUGUST 23, 2019 AND THREE TIMES ON AUGUST 26, 2019. THE VEHICLE WAS DRIVEN TO COASTAL VOLKSWAGEN (1 SATURN DR, HANOVER, MA 02339), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Mfg Campaign: 11246484
Recall Date: Aug 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
BRAND NEW 2019 GTI RABBIT SOMETIMES STALLS WHILE COMING TO A STOP OR, IN SOME CASES, HAS FULLY STOPPED, WHEN THE CLUTCH IS FULLY ENGAGED. CAR RESTARTS WHEN 'START' BUTTON IS PUSHED. THE FIRST INCIDENT OCCURRED ON THE DRIVE HOME FROM THE DEALER AND HAS OCCURRED AT LEAST 10X IN THE THREE WEEKS SINCE PURCHASED, ACROSS MULTIPLE DRIVERS. HAVE NOT BEEN ABLE TO RELIABLY REPRODUCE.
Corrective Action:
BRAND NEW 2019 GTI RABBIT SOMETIMES STALLS WHILE COMING TO A STOP OR, IN SOME CASES, HAS FULLY STOPPED, WHEN THE CLUTCH IS FULLY ENGAGED. CAR RESTARTS WHEN 'START' BUTTON IS PUSHED. THE FIRST INCIDENT OCCURRED ON THE DRIVE HOME FROM THE DEALER AND HAS OCCURRED AT LEAST 10X IN THE THREE WEEKS SINCE PURCHASED, ACROSS MULTIPLE DRIVERS. HAVE NOT BEEN ABLE TO RELIABLY REPRODUCE.
Additional Notes:
BRAND NEW 2019 GTI RABBIT SOMETIMES STALLS WHILE COMING TO A STOP OR, IN SOME CASES, HAS FULLY STOPPED, WHEN THE CLUTCH IS FULLY ENGAGED. CAR RESTARTS WHEN 'START' BUTTON IS PUSHED. THE FIRST INCIDENT OCCURRED ON THE DRIVE HOME FROM THE DEALER AND HAS OCCURRED AT LEAST 10X IN THE THREE WEEKS SINCE PURCHASED, ACROSS MULTIPLE DRIVERS. HAVE NOT BEEN ABLE TO RELIABLY REPRODUCE.
Mfg Campaign: 11245739
Recall Date: Aug 21, 2019
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