Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Consumer Complaints
285 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Corrective Action:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Additional Notes:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Mfg Campaign: 11229491
Recall Date: Jul 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Corrective Action:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Additional Notes:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Mfg Campaign: 11229491
Recall Date: Jul 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Corrective Action:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Additional Notes:
CAR WILL STALL EVERY OTHER DAY OR SO. MAY ALSO STALL TWICE IN ONE DAY. SEEMS TO BE MORE COMMON WHEN ITS WARMER OUT. IT STALLS IN NEUTRAL OR IN GEAR WITH CLUTCH DEPRESSED WHEN SLOWING DOWN TO A STOP. ALREADY HAD IT TO THE DEALER TWICE. STILL STALLS.
Mfg Campaign: 11229491
Recall Date: Jul 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS STALLED TWICE WHILE SLOWING DOWN TO A STOP, WITH CLUTCH FULLY PRESSED IN. THIS HAPPENED TO A 2019 VW GTI RABBIT EDITION CORNFLOWER BLUE.
Corrective Action:
VEHICLE HAS STALLED TWICE WHILE SLOWING DOWN TO A STOP, WITH CLUTCH FULLY PRESSED IN. THIS HAPPENED TO A 2019 VW GTI RABBIT EDITION CORNFLOWER BLUE.
Additional Notes:
VEHICLE HAS STALLED TWICE WHILE SLOWING DOWN TO A STOP, WITH CLUTCH FULLY PRESSED IN. THIS HAPPENED TO A 2019 VW GTI RABBIT EDITION CORNFLOWER BLUE.
Mfg Campaign: 11229362
Recall Date: Jul 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Corrective Action:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Additional Notes:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Mfg Campaign: 11229097
Recall Date: Jul 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Corrective Action:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Additional Notes:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Mfg Campaign: 11229097
Recall Date: Jul 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Corrective Action:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Additional Notes:
CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.
Mfg Campaign: 11229097
Recall Date: Jul 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN COMING TO A STOP IN 1ST OR WHILE STOPPED AT A LIGHT IN NEUTRAL, THE CAR WILL STALL OUT.
Corrective Action:
WHEN COMING TO A STOP IN 1ST OR WHILE STOPPED AT A LIGHT IN NEUTRAL, THE CAR WILL STALL OUT.
Additional Notes:
WHEN COMING TO A STOP IN 1ST OR WHILE STOPPED AT A LIGHT IN NEUTRAL, THE CAR WILL STALL OUT.
Mfg Campaign: 11229111
Recall Date: Jul 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Corrective Action:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Additional Notes:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Mfg Campaign: 11228516
Recall Date: Jun 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Corrective Action:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Additional Notes:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Mfg Campaign: 11228516
Recall Date: Jun 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Corrective Action:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Additional Notes:
THE PROBLEM STARTED LESS THAN 24 HOURS FROM TAKING DELIVERY OF THE VEHICLE WITH 16 MILES ON THE ODOMETER. THE FIRST INCIDENT HAPPENED AT 111 MILES ON THE ODOMETER, 90 DEGREES AMBIENT TEMP, OIL TEMP 210. THE ENGINE DIES WHEN APPROACHING A STOP WITH THE CLUTCH DEPRESSED. DOES IT IN NEUTRAL AND WHEN IN FIRST OR SECOND GEAR. GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. AFTER STALLING THE CAR STARTS WITH A PUSH OF THE STARTER BUTTON, FOOT ON BRAKE AND CLUTCH DEPRESSED. IF THE CAR STALLS WHEN PARKING THE GAUGES REMAIN ON WITH LIGHTING, TACH AT ZERO. THE CAR MUST BE RESTARTED AND THEN SHUT OFF WITH THE STARTED BUTTON FOR THE GAUGES AND THE REST OF THE CARS ELECTRICS TO POWER DOWN. NOT SAFE TO DRIVE.
Mfg Campaign: 11228516
Recall Date: Jun 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Corrective Action:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Additional Notes:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Mfg Campaign: 11223099
Recall Date: Jun 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Corrective Action:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Additional Notes:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Mfg Campaign: 11223099
Recall Date: Jun 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Corrective Action:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Additional Notes:
COMING TO A STOP, CLUTCH ALL THE WAY IN, THE CAR WILL STALL. IT IS NOT YOUR TYPICAL "JUMPY" DRIVER ERROR STALL, BUT RATHER IT FEELS AS IF THE ENGINE JUST SHUTS DOWN. ITS VERY SUBTLE AND THE ONLY WAY YOU EVEN KNOW ITS HAPPENING IS THAT YOU SEE YOUR RPMS DROP OFF. ALWAYS HAPPENING WHEN COMING TO A STOP. DIFFICULT TO BRING THE PROBLEM TO THE DEALER BECAUSE IT IS DIFFICULT TO REPRODUCE ON COMMAND.
Mfg Campaign: 11223099
Recall Date: Jun 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR HAS MANUAL TRANSMISSION. CAR UNEXPECTEDLY STALLS OUT WHEN SLOWING TO A STOP IN CITY DRIVING. ALTHOUGH RESTARTING THE ENGINE IS NO PROBLEM, IT SOMETIMES WILL STALL REPEATEDLY REQUIRING MULTIPLE RESTARTS. I HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM, NOR CAN I FORCE IT TO HAPPEN.
Corrective Action:
CAR HAS MANUAL TRANSMISSION. CAR UNEXPECTEDLY STALLS OUT WHEN SLOWING TO A STOP IN CITY DRIVING. ALTHOUGH RESTARTING THE ENGINE IS NO PROBLEM, IT SOMETIMES WILL STALL REPEATEDLY REQUIRING MULTIPLE RESTARTS. I HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM, NOR CAN I FORCE IT TO HAPPEN.
Additional Notes:
CAR HAS MANUAL TRANSMISSION. CAR UNEXPECTEDLY STALLS OUT WHEN SLOWING TO A STOP IN CITY DRIVING. ALTHOUGH RESTARTING THE ENGINE IS NO PROBLEM, IT SOMETIMES WILL STALL REPEATEDLY REQUIRING MULTIPLE RESTARTS. I HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM, NOR CAN I FORCE IT TO HAPPEN.
Mfg Campaign: 11222603
Recall Date: Jun 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CAR SOFT STALLS WHEN I STOP AT A LIGHT OR STOP SIGN. THE CLUTCH CAN BE FULL ENGAGED, OR NOT BUT IS NEVER IN GEAR. WHEN I COME TO A COMPLETE STOP THE CAR STALLS AND SHUTS OFF. SOME TIMES THE CARS STALLS SO SOFTLY THAT I CAN'T TELL THE ENGINE HAS SHUT OFF. I WILL HAVE TO START IT AGAIN BEFORE I CAN GET MOVING. I HAVE 1400 MILES ON A NEW BE GTI RABBIT EDITION AND THIS PROBLEM STARTED ROUGHLY 200 MILES AGO BUT HAS GOTTEN MUCH MORE FREQUENT IN THE LAST 50 MILES
Corrective Action:
THE CAR SOFT STALLS WHEN I STOP AT A LIGHT OR STOP SIGN. THE CLUTCH CAN BE FULL ENGAGED, OR NOT BUT IS NEVER IN GEAR. WHEN I COME TO A COMPLETE STOP THE CAR STALLS AND SHUTS OFF. SOME TIMES THE CARS STALLS SO SOFTLY THAT I CAN'T TELL THE ENGINE HAS SHUT OFF. I WILL HAVE TO START IT AGAIN BEFORE I CAN GET MOVING. I HAVE 1400 MILES ON A NEW BE GTI RABBIT EDITION AND THIS PROBLEM STARTED ROUGHLY 200 MILES AGO BUT HAS GOTTEN MUCH MORE FREQUENT IN THE LAST 50 MILES
Additional Notes:
THE CAR SOFT STALLS WHEN I STOP AT A LIGHT OR STOP SIGN. THE CLUTCH CAN BE FULL ENGAGED, OR NOT BUT IS NEVER IN GEAR. WHEN I COME TO A COMPLETE STOP THE CAR STALLS AND SHUTS OFF. SOME TIMES THE CARS STALLS SO SOFTLY THAT I CAN'T TELL THE ENGINE HAS SHUT OFF. I WILL HAVE TO START IT AGAIN BEFORE I CAN GET MOVING. I HAVE 1400 MILES ON A NEW BE GTI RABBIT EDITION AND THIS PROBLEM STARTED ROUGHLY 200 MILES AGO BUT HAS GOTTEN MUCH MORE FREQUENT IN THE LAST 50 MILES
Mfg Campaign: 11221897
Recall Date: Jun 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
6MT RABBIT EDITION. CAR HAS OCCASIONALLY SOFTLY STALLED/ENGINE SHUTS OFF WHILE IN NEUTRAL WHEN COMING TO A STOP OR SLOW. HAPPENS WITHOUT ANY WARNING OR CONSISTENCY. CAR WILL RESTART AGAIN WITHOUT ANY PROBLEM.
Corrective Action:
6MT RABBIT EDITION. CAR HAS OCCASIONALLY SOFTLY STALLED/ENGINE SHUTS OFF WHILE IN NEUTRAL WHEN COMING TO A STOP OR SLOW. HAPPENS WITHOUT ANY WARNING OR CONSISTENCY. CAR WILL RESTART AGAIN WITHOUT ANY PROBLEM.
Additional Notes:
6MT RABBIT EDITION. CAR HAS OCCASIONALLY SOFTLY STALLED/ENGINE SHUTS OFF WHILE IN NEUTRAL WHEN COMING TO A STOP OR SLOW. HAPPENS WITHOUT ANY WARNING OR CONSISTENCY. CAR WILL RESTART AGAIN WITHOUT ANY PROBLEM.
Mfg Campaign: 11221660
Recall Date: Jun 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Corrective Action:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Additional Notes:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Mfg Campaign: 11221546
Recall Date: Jun 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Corrective Action:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Additional Notes:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Mfg Campaign: 11221546
Recall Date: Jun 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Corrective Action:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Additional Notes:
THIS CAR WAS PURCHASED NEW FROM CRESTMONT VW IN NJ ONE MONTH AGO. IT HAS A MANUAL TRANSMISSION AND WHEN THE CLUTCH IS ENGAGED AND I'M COMING TO A HALT, THE CAR HAS STALLED MULTIPLE TIMES. THIS FIRST HAPPENED WITHIN THE FIRST WEEK OF OWNING THE CAR, AND NOW OCCURS AT LEAST ONCE EVERY OTHER DAY OR SO (SOMETIMES MORE FREQUENTLY). IT HAS HAPPENED WHEN IN NEUTRAL AND WHEN IN SECOND GEAR, THOUGH THE CLUTCH IS ALWAYS IN. THE CAR IS AT THE DEALER RIGHT NOW. I EXPLAINED THE SITUATION AND THEY COULD NOT REPRODUCE THE PROBLEM AND THE CAR'S COMPUTER WASN'T PRODUCING ANY DIAGNOSTIC CODES. INITIALLY THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. I THEN SPOKE TO A MANAGER, SHOWED HIM ONLINE FORUMS WHERE CUSTOMERS WERE REPORTING THE EXACT SAME PROBLEM, AND TO HIS CREDIT HE AGREED TO KEEP THE CAR TO INVESTIGATE FURTHER.
Mfg Campaign: 11221546
Recall Date: Jun 20, 2019
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