Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Consumer Complaints
54 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Corrective Action:
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Additional Notes:
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Mfg Campaign: 11674522
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Corrective Action:
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Additional Notes:
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Mfg Campaign: 11674522
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car Fuel Pump Leaking. Fuel pump Module failure. There was a recall for this issue on other Volkswagens, but not on the Passat. There are hundreds of cars online with the same issue.
Corrective Action:
Car Fuel Pump Leaking. Fuel pump Module failure. There was a recall for this issue on other Volkswagens, but not on the Passat. There are hundreds of cars online with the same issue.
Additional Notes:
Car Fuel Pump Leaking. Fuel pump Module failure. There was a recall for this issue on other Volkswagens, but not on the Passat. There are hundreds of cars online with the same issue.
Mfg Campaign: 11648212
Recall Date: Mar 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump Leak. Strong order of gasoline has been coming from the car. I had a check and the fuel pump is leaking. Other vehicles have been recalled due to this, but the Passat has not been included. This problem has been reported out in several cars including a fire….
Corrective Action:
Fuel pump Leak. Strong order of gasoline has been coming from the car. I had a check and the fuel pump is leaking. Other vehicles have been recalled due to this, but the Passat has not been included. This problem has been reported out in several cars including a fire….
Additional Notes:
Fuel pump Leak. Strong order of gasoline has been coming from the car. I had a check and the fuel pump is leaking. Other vehicles have been recalled due to this, but the Passat has not been included. This problem has been reported out in several cars including a fire….
Mfg Campaign: 11613209
Recall Date: Sep 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
EPC light came on & check engine light Car shakes
Corrective Action:
EPC light came on & check engine light Car shakes
Additional Notes:
EPC light came on & check engine light Car shakes
Mfg Campaign: 11581815
Recall Date: Apr 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
EPC light came on & check engine light Car shakes
Corrective Action:
EPC light came on & check engine light Car shakes
Additional Notes:
EPC light came on & check engine light Car shakes
Mfg Campaign: 11581815
Recall Date: Apr 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My oil sensor started blinking while I am driving. I stoped and added oil to the car because the level was in low level. Went to the dealership to check my car in if I do have leakage or if my engine did start to burn oil. They did suggest to come visit them after 600 miles which I did. And after check up they did end up saying yes your car did burn oil around 0.25 quart. And I suggest you to come after 600 miles again. I need that issue to be fixed and they are wasting my time in this unnecessary procedure. It was confirmed that my engine burn oil and I have got extended warranty plus my car was always been serviced by the vw dealership.
Corrective Action:
My oil sensor started blinking while I am driving. I stoped and added oil to the car because the level was in low level. Went to the dealership to check my car in if I do have leakage or if my engine did start to burn oil. They did suggest to come visit them after 600 miles which I did. And after check up they did end up saying yes your car did burn oil around 0.25 quart. And I suggest you to come after 600 miles again. I need that issue to be fixed and they are wasting my time in this unnecessary procedure. It was confirmed that my engine burn oil and I have got extended warranty plus my car was always been serviced by the vw dealership.
Additional Notes:
My oil sensor started blinking while I am driving. I stoped and added oil to the car because the level was in low level. Went to the dealership to check my car in if I do have leakage or if my engine did start to burn oil. They did suggest to come visit them after 600 miles which I did. And after check up they did end up saying yes your car did burn oil around 0.25 quart. And I suggest you to come after 600 miles again. I need that issue to be fixed and they are wasting my time in this unnecessary procedure. It was confirmed that my engine burn oil and I have got extended warranty plus my car was always been serviced by the vw dealership.
Mfg Campaign: 11579645
Recall Date: Mar 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I received a check engine light and my mechanic diagnosed the problem and attributed it to an the air pump control valve which was connected to primary engine water pump. A slight leak in the air system was noticed since the check valve failed. The primary engine water pump began to lose pressure over time causing increased tail pipe emissions. I tried to report this issue to VW but fell on deaf years. Since the primary engine water pump was part of a recall i was explaining that the air pump control valve also had to be replaced because the open/close relay stopped working. I spent 820 $ parts + labor to get this fixed and VW does not even want to accept it as a problem. I have been constantly encountering these problems with my VW car. This is a safety issue and hence wanted to report this to NHTSA.
Corrective Action:
I received a check engine light and my mechanic diagnosed the problem and attributed it to an the air pump control valve which was connected to primary engine water pump. A slight leak in the air system was noticed since the check valve failed. The primary engine water pump began to lose pressure over time causing increased tail pipe emissions. I tried to report this issue to VW but fell on deaf years. Since the primary engine water pump was part of a recall i was explaining that the air pump control valve also had to be replaced because the open/close relay stopped working. I spent 820 $ parts + labor to get this fixed and VW does not even want to accept it as a problem. I have been constantly encountering these problems with my VW car. This is a safety issue and hence wanted to report this to NHTSA.
Additional Notes:
I received a check engine light and my mechanic diagnosed the problem and attributed it to an the air pump control valve which was connected to primary engine water pump. A slight leak in the air system was noticed since the check valve failed. The primary engine water pump began to lose pressure over time causing increased tail pipe emissions. I tried to report this issue to VW but fell on deaf years. Since the primary engine water pump was part of a recall i was explaining that the air pump control valve also had to be replaced because the open/close relay stopped working. I spent 820 $ parts + labor to get this fixed and VW does not even want to accept it as a problem. I have been constantly encountering these problems with my VW car. This is a safety issue and hence wanted to report this to NHTSA.
Mfg Campaign: 11570751
Recall Date: Feb 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Collision around 45 to 50 mph. Airbags frontal and side airbags didnt deployed Two vehicles invaded my lane and I ran into the second vehicle .
Corrective Action:
Collision around 45 to 50 mph. Airbags frontal and side airbags didnt deployed Two vehicles invaded my lane and I ran into the second vehicle .
Additional Notes:
Collision around 45 to 50 mph. Airbags frontal and side airbags didnt deployed Two vehicles invaded my lane and I ran into the second vehicle .
Mfg Campaign: 11563910
Recall Date: Jan 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Corrective Action:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Additional Notes:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Mfg Campaign: 11545705
Recall Date: Sep 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Corrective Action:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Additional Notes:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Mfg Campaign: 11545705
Recall Date: Sep 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Corrective Action:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Additional Notes:
First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.
Mfg Campaign: 11545705
Recall Date: Sep 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Intake Manifold Runner is failing. This could suddenly put the vehicle in limp mode on the open highways, resulting in a hazardous situation due to sudden slowing. MIL light is illuminating and diagnostics from Meineke Car Care Center confirms failure of the Intake Manifold Runner. Similar issues have been noted with past VW models, with Intake Manifold warranty extension to 10 years, 120,000 miles for 2006-2008, 2008-2012, and 2013-2017 model years. It seems the problem continues through 2018 as I reached 90,000 miles with a failure. Volkswagen service specialists was quoted as "that sounds about right" so the problem clearly lingers for the 2018 model years and beyond.
Corrective Action:
Intake Manifold Runner is failing. This could suddenly put the vehicle in limp mode on the open highways, resulting in a hazardous situation due to sudden slowing. MIL light is illuminating and diagnostics from Meineke Car Care Center confirms failure of the Intake Manifold Runner. Similar issues have been noted with past VW models, with Intake Manifold warranty extension to 10 years, 120,000 miles for 2006-2008, 2008-2012, and 2013-2017 model years. It seems the problem continues through 2018 as I reached 90,000 miles with a failure. Volkswagen service specialists was quoted as "that sounds about right" so the problem clearly lingers for the 2018 model years and beyond.
Additional Notes:
Intake Manifold Runner is failing. This could suddenly put the vehicle in limp mode on the open highways, resulting in a hazardous situation due to sudden slowing. MIL light is illuminating and diagnostics from Meineke Car Care Center confirms failure of the Intake Manifold Runner. Similar issues have been noted with past VW models, with Intake Manifold warranty extension to 10 years, 120,000 miles for 2006-2008, 2008-2012, and 2013-2017 model years. It seems the problem continues through 2018 as I reached 90,000 miles with a failure. Volkswagen service specialists was quoted as "that sounds about right" so the problem clearly lingers for the 2018 model years and beyond.
Mfg Campaign: 11530921
Recall Date: Jul 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle had experienced unstated electrical failures while driving at various speeds. Additionally, the rear-view camera would activate while the vehicle was in drive(D). The contact stated that the passenger occupant air bag sensor was flashing on and off without a passenger being seated in passenger’s side seat. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle had experienced unstated electrical failures while driving at various speeds. Additionally, the rear-view camera would activate while the vehicle was in drive(D). The contact stated that the passenger occupant air bag sensor was flashing on and off without a passenger being seated in passenger’s side seat. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle had experienced unstated electrical failures while driving at various speeds. Additionally, the rear-view camera would activate while the vehicle was in drive(D). The contact stated that the passenger occupant air bag sensor was flashing on and off without a passenger being seated in passenger’s side seat. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11515663
Recall Date: Apr 5, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11506122
Recall Date: Feb 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11506122
Recall Date: Feb 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
Clockspring. Failed 1st time under recall and was replaced by dealer. Failed 2nd time and replaced outside of recall by indepenent. Failed 3rd time and has not been replaced. This has affected the adaptive cruise control, the electronic stability control, and now it engages the brake system when not called for.
Corrective Action:
Clockspring. Failed 1st time under recall and was replaced by dealer. Failed 2nd time and replaced outside of recall by indepenent. Failed 3rd time and has not been replaced. This has affected the adaptive cruise control, the electronic stability control, and now it engages the brake system when not called for.
Additional Notes:
Clockspring. Failed 1st time under recall and was replaced by dealer. Failed 2nd time and replaced outside of recall by indepenent. Failed 3rd time and has not been replaced. This has affected the adaptive cruise control, the electronic stability control, and now it engages the brake system when not called for.
Mfg Campaign: 11469260
Recall Date: Jun 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag error notice and cracking sound when turning steering wheel. Error light for cruise control, front end assistance. This is the second time this has occured. It was previously fixed in 2018.
Corrective Action:
Airbag error notice and cracking sound when turning steering wheel. Error light for cruise control, front end assistance. This is the second time this has occured. It was previously fixed in 2018.
Additional Notes:
Airbag error notice and cracking sound when turning steering wheel. Error light for cruise control, front end assistance. This is the second time this has occured. It was previously fixed in 2018.
Mfg Campaign: 11462069
Recall Date: Apr 25, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving down the road and the wheel locked up and I lost control of the car. I thought it was just a flat tire. I noticed the tire was flat and brake caliber was lying on the inside of the rim. There was extensive damage to the vehicle, tire, rim, suspension components and brake components. There was no warning and it just happened suddenly. My family and other drivers safety were at risk. The dealership said it was due to impact but their estimate didn't mention or included any of the brake components. The brake caliber bracket is broken and the holes were the caliber bolts attached are elongated. The brake caliber and bracket are protected inside the rim and brakes just don't fall off. It is a VW certified car. I put 4,000 miles since I purchased and the accident happened on November 17, 2021. I have all the components and pictures.
Corrective Action:
I was driving down the road and the wheel locked up and I lost control of the car. I thought it was just a flat tire. I noticed the tire was flat and brake caliber was lying on the inside of the rim. There was extensive damage to the vehicle, tire, rim, suspension components and brake components. There was no warning and it just happened suddenly. My family and other drivers safety were at risk. The dealership said it was due to impact but their estimate didn't mention or included any of the brake components. The brake caliber bracket is broken and the holes were the caliber bolts attached are elongated. The brake caliber and bracket are protected inside the rim and brakes just don't fall off. It is a VW certified car. I put 4,000 miles since I purchased and the accident happened on November 17, 2021. I have all the components and pictures.
Additional Notes:
I was driving down the road and the wheel locked up and I lost control of the car. I thought it was just a flat tire. I noticed the tire was flat and brake caliber was lying on the inside of the rim. There was extensive damage to the vehicle, tire, rim, suspension components and brake components. There was no warning and it just happened suddenly. My family and other drivers safety were at risk. The dealership said it was due to impact but their estimate didn't mention or included any of the brake components. The brake caliber bracket is broken and the holes were the caliber bolts attached are elongated. The brake caliber and bracket are protected inside the rim and brakes just don't fall off. It is a VW certified car. I put 4,000 miles since I purchased and the accident happened on November 17, 2021. I have all the components and pictures.
Mfg Campaign: 11445457
Recall Date: Dec 29, 2021
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Purchased on 08/05/2021. The suspension in the rear right passenger side. Went on a 5 minute test drive with Yancey Cobb who stated there was nothing wrong with the car and that I needed to call the Finance company and finalize the deal or I wouldn't have a car. Meaning I couldn't get my traded car back either. They shut the dealership down on me and left me on the lot to retrieve my articles from one car to the next and there was no gas in the car because the gas light was on. They gave no paperwork. I had no idea there was no warranty until I took it to Heritage Harford Rd who gave the car back broken. 3 times. They keep saying they can't duplicate the problem. I contacted the BBB and they Mike Molnar lied and said he contacted me. Never responded to the rebuttal. I contacted Volkswagen customer care via Twitter with Stephani S. Nothing. I went to Country Dubbs, nothings wrong, Brooks Huff, Nothing wrong. T&S Auto, nothing. This vehicles stops traffic everyday on York Rd. I've contacted the FairTrade Commission. Nobody will help with this issue. It sways, it wiggles, the wheel rides like it's bent, it feels like it sticks at times and looks like crap on the road, but nody knows what's wrong. I've called Antwerpen Corporate. Spoke to Aileen Sanders who won't return my calls after telling me there was no paperwork in the jacket for the deal. Who sells a car at 19k miles on it with no warranty, they don't give you a bill of sale, and they treat women like dirt. They have so many negative and sheisty reviews on their website. Why are car dealers such liars and cheats. I don't want this car for all the hassle and deception and a note on a car that's been broke since the turn of the key for me.
Corrective Action:
Purchased on 08/05/2021. The suspension in the rear right passenger side. Went on a 5 minute test drive with Yancey Cobb who stated there was nothing wrong with the car and that I needed to call the Finance company and finalize the deal or I wouldn't have a car. Meaning I couldn't get my traded car back either. They shut the dealership down on me and left me on the lot to retrieve my articles from one car to the next and there was no gas in the car because the gas light was on. They gave no paperwork. I had no idea there was no warranty until I took it to Heritage Harford Rd who gave the car back broken. 3 times. They keep saying they can't duplicate the problem. I contacted the BBB and they Mike Molnar lied and said he contacted me. Never responded to the rebuttal. I contacted Volkswagen customer care via Twitter with Stephani S. Nothing. I went to Country Dubbs, nothings wrong, Brooks Huff, Nothing wrong. T&S Auto, nothing. This vehicles stops traffic everyday on York Rd. I've contacted the FairTrade Commission. Nobody will help with this issue. It sways, it wiggles, the wheel rides like it's bent, it feels like it sticks at times and looks like crap on the road, but nody knows what's wrong. I've called Antwerpen Corporate. Spoke to Aileen Sanders who won't return my calls after telling me there was no paperwork in the jacket for the deal. Who sells a car at 19k miles on it with no warranty, they don't give you a bill of sale, and they treat women like dirt. They have so many negative and sheisty reviews on their website. Why are car dealers such liars and cheats. I don't want this car for all the hassle and deception and a note on a car that's been broke since the turn of the key for me.
Additional Notes:
Purchased on 08/05/2021. The suspension in the rear right passenger side. Went on a 5 minute test drive with Yancey Cobb who stated there was nothing wrong with the car and that I needed to call the Finance company and finalize the deal or I wouldn't have a car. Meaning I couldn't get my traded car back either. They shut the dealership down on me and left me on the lot to retrieve my articles from one car to the next and there was no gas in the car because the gas light was on. They gave no paperwork. I had no idea there was no warranty until I took it to Heritage Harford Rd who gave the car back broken. 3 times. They keep saying they can't duplicate the problem. I contacted the BBB and they Mike Molnar lied and said he contacted me. Never responded to the rebuttal. I contacted Volkswagen customer care via Twitter with Stephani S. Nothing. I went to Country Dubbs, nothings wrong, Brooks Huff, Nothing wrong. T&S Auto, nothing. This vehicles stops traffic everyday on York Rd. I've contacted the FairTrade Commission. Nobody will help with this issue. It sways, it wiggles, the wheel rides like it's bent, it feels like it sticks at times and looks like crap on the road, but nody knows what's wrong. I've called Antwerpen Corporate. Spoke to Aileen Sanders who won't return my calls after telling me there was no paperwork in the jacket for the deal. Who sells a car at 19k miles on it with no warranty, they don't give you a bill of sale, and they treat women like dirt. They have so many negative and sheisty reviews on their website. Why are car dealers such liars and cheats. I don't want this car for all the hassle and deception and a note on a car that's been broke since the turn of the key for me.
Mfg Campaign: 11437719
Recall Date: Oct 21, 2021
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