Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Defect in the head gasket results in rapid dissipation of the engine coolant which may risk overheating and fire. The issue first appeared at around 15 thousand miles. I can see in online forums that there dozens of other consumers that report facing the same issue at least as early as September 2022. There is already a complaint field for this same problem with NHTSA under ID 11501924. There are no remedies offered by VW and my car is currently inoperable and is indefinitely at the dealership's garage. There has been no manufacturer's report by VW for this issue in compliance with 49 CFR Part 589 despite the issue being clearly widespread. I would appreciate this matter to be looked into for potential recall campaign initiation. VW is offering no rentals or loaners while I continue to pay my monthly lease payments with no sight of having my car repaired any time soon.
Corrective Action:
Defect in the head gasket results in rapid dissipation of the engine coolant which may risk overheating and fire. The issue first appeared at around 15 thousand miles. I can see in online forums that there dozens of other consumers that report facing the same issue at least as early as September 2022. There is already a complaint field for this same problem with NHTSA under ID 11501924. There are no remedies offered by VW and my car is currently inoperable and is indefinitely at the dealership's garage. There has been no manufacturer's report by VW for this issue in compliance with 49 CFR Part 589 despite the issue being clearly widespread. I would appreciate this matter to be looked into for potential recall campaign initiation. VW is offering no rentals or loaners while I continue to pay my monthly lease payments with no sight of having my car repaired any time soon.
Additional Notes:
Defect in the head gasket results in rapid dissipation of the engine coolant which may risk overheating and fire. The issue first appeared at around 15 thousand miles. I can see in online forums that there dozens of other consumers that report facing the same issue at least as early as September 2022. There is already a complaint field for this same problem with NHTSA under ID 11501924. There are no remedies offered by VW and my car is currently inoperable and is indefinitely at the dealership's garage. There has been no manufacturer's report by VW for this issue in compliance with 49 CFR Part 589 despite the issue being clearly widespread. I would appreciate this matter to be looked into for potential recall campaign initiation. VW is offering no rentals or loaners while I continue to pay my monthly lease payments with no sight of having my car repaired any time soon.
Mfg Campaign: 11516801
Recall Date: Apr 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Corrective Action:
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Additional Notes:
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Mfg Campaign: 11513997
Recall Date: Mar 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Corrective Action:
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Additional Notes:
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Mfg Campaign: 11513997
Recall Date: Mar 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Corrective Action:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Additional Notes:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Mfg Campaign: 11513499
Recall Date: Mar 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Corrective Action:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Additional Notes:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Mfg Campaign: 11513499
Recall Date: Mar 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Corrective Action:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Additional Notes:
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Mfg Campaign: 11513499
Recall Date: Mar 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Corrective Action:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Additional Notes:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Mfg Campaign: 11513274
Recall Date: Mar 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Corrective Action:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Additional Notes:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Mfg Campaign: 11513274
Recall Date: Mar 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Corrective Action:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Additional Notes:
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Mfg Campaign: 11513274
Recall Date: Mar 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Corrective Action:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Additional Notes:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Mfg Campaign: 11512692
Recall Date: Mar 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Corrective Action:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Additional Notes:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Mfg Campaign: 11512692
Recall Date: Mar 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Corrective Action:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Additional Notes:
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Mfg Campaign: 11512692
Recall Date: Mar 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Corrective Action:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Additional Notes:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Mfg Campaign: 11512196
Recall Date: Mar 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Corrective Action:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Additional Notes:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Mfg Campaign: 11512196
Recall Date: Mar 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Corrective Action:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Additional Notes:
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Mfg Campaign: 11512196
Recall Date: Mar 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Error: Start / Stop Car not driving normal
Corrective Action:
Error: Start / Stop Car not driving normal
Additional Notes:
Error: Start / Stop Car not driving normal
Mfg Campaign: 11512048
Recall Date: Mar 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Corrective Action:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Additional Notes:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Mfg Campaign: 11511229
Recall Date: Mar 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Corrective Action:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Additional Notes:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Mfg Campaign: 11511229
Recall Date: Mar 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Corrective Action:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Additional Notes:
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Mfg Campaign: 11511229
Recall Date: Mar 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The start/stop system error. I have taken the vehicle in and every time I’ve been told there is nothing they can do to fix it, only annotate the codes. The first incident I had been driving for about 10 minutes and was on the highway and had to slow down. When attempting to accelerate past 50 mph I could not. Multiple incidents have occurred since each has been on city streets. It makes the car stutter to accelerate off at all. This has happened multiple times leaving my neighborhood. This could cause me to be t-boned if it stalls while traffic is high. The issue cannot be reproduced by the VW dealership as shutting off the engine and starting it again corrects the issue temporarily. Until you do so the vehicle will not accelerate properly. Only the dealership has inspected. The check engine light comes on until you restart the vehicle then goes away.
Corrective Action:
The start/stop system error. I have taken the vehicle in and every time I’ve been told there is nothing they can do to fix it, only annotate the codes. The first incident I had been driving for about 10 minutes and was on the highway and had to slow down. When attempting to accelerate past 50 mph I could not. Multiple incidents have occurred since each has been on city streets. It makes the car stutter to accelerate off at all. This has happened multiple times leaving my neighborhood. This could cause me to be t-boned if it stalls while traffic is high. The issue cannot be reproduced by the VW dealership as shutting off the engine and starting it again corrects the issue temporarily. Until you do so the vehicle will not accelerate properly. Only the dealership has inspected. The check engine light comes on until you restart the vehicle then goes away.
Additional Notes:
The start/stop system error. I have taken the vehicle in and every time I’ve been told there is nothing they can do to fix it, only annotate the codes. The first incident I had been driving for about 10 minutes and was on the highway and had to slow down. When attempting to accelerate past 50 mph I could not. Multiple incidents have occurred since each has been on city streets. It makes the car stutter to accelerate off at all. This has happened multiple times leaving my neighborhood. This could cause me to be t-boned if it stalls while traffic is high. The issue cannot be reproduced by the VW dealership as shutting off the engine and starting it again corrects the issue temporarily. Until you do so the vehicle will not accelerate properly. Only the dealership has inspected. The check engine light comes on until you restart the vehicle then goes away.
Mfg Campaign: 11510726
Recall Date: Mar 8, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury