Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Corrective Action:
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Additional Notes:
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Mfg Campaign: 11492682
Recall Date: Nov 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Corrective Action:
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Additional Notes:
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Mfg Campaign: 11492682
Recall Date: Nov 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Purchased vehicle new from dealer on 5/25/22. Auto Start/Stop feature was enabled while driving on 6/8/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and restart while sitting in the middle lane of a busy road. Had error message advising to restart manually come up on dashboard. Reported problem to dealer where purchased. Auto Start/Stop feature was enabled while driving on 10/27/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and try restarting. This time I had to try to restart approximately 4 times before car was running again. This happened while sitting stuck in the middle lane of a very busy road again. This time I was very concerned about getting hit so I did not even notice if the error message about starting manually came up on the dashboard. I was busy putting on hazard lights and looking for cars that may hit me and trying to re-start car. Since incident first time in June - about 85-95% of driving time I disable Auto Start/Stop feature for fear of this happening again. Therefore it could have likely happened many more times between June and October if the feature had been enabled while driving. This vehicle does not have AWD. I will report to dealer but I see many others seem to have same or similar problem with this 2022 Taos so I wanted to report here as well. Thank you.
Corrective Action:
Purchased vehicle new from dealer on 5/25/22. Auto Start/Stop feature was enabled while driving on 6/8/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and restart while sitting in the middle lane of a busy road. Had error message advising to restart manually come up on dashboard. Reported problem to dealer where purchased. Auto Start/Stop feature was enabled while driving on 10/27/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and try restarting. This time I had to try to restart approximately 4 times before car was running again. This happened while sitting stuck in the middle lane of a very busy road again. This time I was very concerned about getting hit so I did not even notice if the error message about starting manually came up on the dashboard. I was busy putting on hazard lights and looking for cars that may hit me and trying to re-start car. Since incident first time in June - about 85-95% of driving time I disable Auto Start/Stop feature for fear of this happening again. Therefore it could have likely happened many more times between June and October if the feature had been enabled while driving. This vehicle does not have AWD. I will report to dealer but I see many others seem to have same or similar problem with this 2022 Taos so I wanted to report here as well. Thank you.
Additional Notes:
Purchased vehicle new from dealer on 5/25/22. Auto Start/Stop feature was enabled while driving on 6/8/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and restart while sitting in the middle lane of a busy road. Had error message advising to restart manually come up on dashboard. Reported problem to dealer where purchased. Auto Start/Stop feature was enabled while driving on 10/27/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and try restarting. This time I had to try to restart approximately 4 times before car was running again. This happened while sitting stuck in the middle lane of a very busy road again. This time I was very concerned about getting hit so I did not even notice if the error message about starting manually came up on the dashboard. I was busy putting on hazard lights and looking for cars that may hit me and trying to re-start car. Since incident first time in June - about 85-95% of driving time I disable Auto Start/Stop feature for fear of this happening again. Therefore it could have likely happened many more times between June and October if the feature had been enabled while driving. This vehicle does not have AWD. I will report to dealer but I see many others seem to have same or similar problem with this 2022 Taos so I wanted to report here as well. Thank you.
Mfg Campaign: 11491265
Recall Date: Oct 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Corrective Action:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Additional Notes:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Mfg Campaign: 11490601
Recall Date: Oct 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Corrective Action:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Additional Notes:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Mfg Campaign: 11490601
Recall Date: Oct 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Corrective Action:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Additional Notes:
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Mfg Campaign: 11490601
Recall Date: Oct 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous situation with no forewarning that anything could be wrong. It took a few tries to get the engine to start back up from the shoulder. It is said that VW knows about this issue for the AWD models, but my case is evidence that it also happens to FWD models. This issue is very unsafe.
Corrective Action:
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous situation with no forewarning that anything could be wrong. It took a few tries to get the engine to start back up from the shoulder. It is said that VW knows about this issue for the AWD models, but my case is evidence that it also happens to FWD models. This issue is very unsafe.
Additional Notes:
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous situation with no forewarning that anything could be wrong. It took a few tries to get the engine to start back up from the shoulder. It is said that VW knows about this issue for the AWD models, but my case is evidence that it also happens to FWD models. This issue is very unsafe.
Mfg Campaign: 11489499
Recall Date: Oct 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Corrective Action:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Additional Notes:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Mfg Campaign: 11488394
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Corrective Action:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Additional Notes:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Mfg Campaign: 11488394
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Corrective Action:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Additional Notes:
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Mfg Campaign: 11488394
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Corrective Action:
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Additional Notes:
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Mfg Campaign: 11487518
Recall Date: Oct 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Corrective Action:
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Additional Notes:
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Mfg Campaign: 11487518
Recall Date: Oct 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After 11,000 miles the rear brake pads were completely worn, 4mm of brake pad material left, and replaced by the dealership under warranty.
Corrective Action:
After 11,000 miles the rear brake pads were completely worn, 4mm of brake pad material left, and replaced by the dealership under warranty.
Additional Notes:
After 11,000 miles the rear brake pads were completely worn, 4mm of brake pad material left, and replaced by the dealership under warranty.
Mfg Campaign: 11486267
Recall Date: Sep 25, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
Corrective Action:
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
Additional Notes:
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
Mfg Campaign: 11485550
Recall Date: Sep 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
Corrective Action:
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
Additional Notes:
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
Mfg Campaign: 11485550
Recall Date: Sep 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In some cases when attempting to propel the vehicle from a stop or slow roll to a quicker state of acceleration, response to pressing the pedal down to accelerate is delayed enough to potentially cause a dangerous situation. Once the vehicle starts to accelerate, it does so in a snapping way that almost causes another dangerous situation. This is being discussed by several owners on social media groups. Some people are buying 3rd party ODB2 gadgets that help resolve this, which mean it is possibly solvable with a ECU update that manages throttle response, turbo, and perhaps shift points.
Corrective Action:
In some cases when attempting to propel the vehicle from a stop or slow roll to a quicker state of acceleration, response to pressing the pedal down to accelerate is delayed enough to potentially cause a dangerous situation. Once the vehicle starts to accelerate, it does so in a snapping way that almost causes another dangerous situation. This is being discussed by several owners on social media groups. Some people are buying 3rd party ODB2 gadgets that help resolve this, which mean it is possibly solvable with a ECU update that manages throttle response, turbo, and perhaps shift points.
Additional Notes:
In some cases when attempting to propel the vehicle from a stop or slow roll to a quicker state of acceleration, response to pressing the pedal down to accelerate is delayed enough to potentially cause a dangerous situation. Once the vehicle starts to accelerate, it does so in a snapping way that almost causes another dangerous situation. This is being discussed by several owners on social media groups. Some people are buying 3rd party ODB2 gadgets that help resolve this, which mean it is possibly solvable with a ECU update that manages throttle response, turbo, and perhaps shift points.
Mfg Campaign: 11484290
Recall Date: Sep 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
Corrective Action:
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
Additional Notes:
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
Mfg Campaign: 11483912
Recall Date: Sep 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
Corrective Action:
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
Additional Notes:
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
Mfg Campaign: 11483912
Recall Date: Sep 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When the vehicle is idle for 10 minutes, or so engine light lits up. Then engine turns off and can’t restart anymore unless engine cools down. Couple of times when turning, engine turn off all of a sudden. Again the engine has to cool down before it restarts.
Corrective Action:
When the vehicle is idle for 10 minutes, or so engine light lits up. Then engine turns off and can’t restart anymore unless engine cools down. Couple of times when turning, engine turn off all of a sudden. Again the engine has to cool down before it restarts.
Additional Notes:
When the vehicle is idle for 10 minutes, or so engine light lits up. Then engine turns off and can’t restart anymore unless engine cools down. Couple of times when turning, engine turn off all of a sudden. Again the engine has to cool down before it restarts.
Mfg Campaign: 11482311
Recall Date: Aug 31, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Corrective Action:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Additional Notes:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Mfg Campaign: 11481720
Recall Date: Aug 29, 2022
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