Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Corrective Action:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Additional Notes:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Mfg Campaign: 11481720
Recall Date: Aug 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Corrective Action:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Additional Notes:
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
Mfg Campaign: 11481720
Recall Date: Aug 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Starting and stopping. Press on the peddle the car starts and then Boggs down you need to depress further on the peddle and then the vehicle jolts forward rapidly. Have been to two different dealerships. The OBD reader claims it bad gas. I buy mostly Shell gas. The one professional doesn’t think higher octane will have any effect. It an acceleration problem or transmission problem.
Corrective Action:
Starting and stopping. Press on the peddle the car starts and then Boggs down you need to depress further on the peddle and then the vehicle jolts forward rapidly. Have been to two different dealerships. The OBD reader claims it bad gas. I buy mostly Shell gas. The one professional doesn’t think higher octane will have any effect. It an acceleration problem or transmission problem.
Additional Notes:
Starting and stopping. Press on the peddle the car starts and then Boggs down you need to depress further on the peddle and then the vehicle jolts forward rapidly. Have been to two different dealerships. The OBD reader claims it bad gas. I buy mostly Shell gas. The one professional doesn’t think higher octane will have any effect. It an acceleration problem or transmission problem.
Mfg Campaign: 11481143
Recall Date: Aug 25, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Corrective Action:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Additional Notes:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Mfg Campaign: 11479148
Recall Date: Aug 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Corrective Action:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Additional Notes:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Mfg Campaign: 11479148
Recall Date: Aug 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Corrective Action:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Additional Notes:
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
Mfg Campaign: 11479148
Recall Date: Aug 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Corrective Action:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Additional Notes:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Mfg Campaign: 11477678
Recall Date: Aug 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Corrective Action:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Additional Notes:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Mfg Campaign: 11477678
Recall Date: Aug 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Corrective Action:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Additional Notes:
While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed.
Mfg Campaign: 11477678
Recall Date: Aug 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was low on fuel. The contact stated that the failure recurred and the vehicle was taken to the dealer once more. The contact was informed that the vehicle operated as designed and that no failure was found. The manufacturer was contacted and notified of the failure. The failure mileage was 9,019.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was low on fuel. The contact stated that the failure recurred and the vehicle was taken to the dealer once more. The contact was informed that the vehicle operated as designed and that no failure was found. The manufacturer was contacted and notified of the failure. The failure mileage was 9,019.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was low on fuel. The contact stated that the failure recurred and the vehicle was taken to the dealer once more. The contact was informed that the vehicle operated as designed and that no failure was found. The manufacturer was contacted and notified of the failure. The failure mileage was 9,019.
Mfg Campaign: 11477353
Recall Date: Aug 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!
Corrective Action:
I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!
Additional Notes:
I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!
Mfg Campaign: 11476238
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!
Corrective Action:
I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!
Additional Notes:
I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!
Mfg Campaign: 11476238
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Corrective Action:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Additional Notes:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Mfg Campaign: 11476419
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Corrective Action:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Additional Notes:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Mfg Campaign: 11476419
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Corrective Action:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Additional Notes:
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.
Mfg Campaign: 11476419
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed twice but failed to respond. There were no warning lights illuminated. The contact depressed the accelerator pedal harder and the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of it. The contact stated it was a fender-bender. There were no injuries sustained. The air bags did not deploy. The contact was able to continue driving. However, the failure reoccurred upon reversing. Additionally, the contact stated that the fuel gauge had failed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed twice but failed to respond. There were no warning lights illuminated. The contact depressed the accelerator pedal harder and the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of it. The contact stated it was a fender-bender. There were no injuries sustained. The air bags did not deploy. The contact was able to continue driving. However, the failure reoccurred upon reversing. Additionally, the contact stated that the fuel gauge had failed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed twice but failed to respond. There were no warning lights illuminated. The contact depressed the accelerator pedal harder and the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of it. The contact stated it was a fender-bender. There were no injuries sustained. The air bags did not deploy. The contact was able to continue driving. However, the failure reoccurred upon reversing. Additionally, the contact stated that the fuel gauge had failed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11476144
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Corrective Action:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Additional Notes:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Mfg Campaign: 11474621
Recall Date: Jul 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Corrective Action:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Additional Notes:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Mfg Campaign: 11474621
Recall Date: Jul 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Corrective Action:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Additional Notes:
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I’m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I’ve never had issues like this before. I can’t stress how many times I pray I don’t get hit when trying to accelerate the car. It’s mind blowing how slow the pickup is and super unsafe. I’ve had the EPC Light come on 3 weeks ago and now today I’ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn’t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn’t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don’t feel safe with this vehicle.
Mfg Campaign: 11474621
Recall Date: Jul 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle from time to time without warning stalls. Engine starts shaking and we usually coast to a stop. At this time the check engine light and and other warning lights on. We shut the car off and wait few minutes and restart the car and it works fine as if nothing happened. This is very scary as this has happened 4-5 times in the last year and dealer can’t find anything wrong. This problem started after update to programming that I believe was done after stop sale order.
Corrective Action:
Vehicle from time to time without warning stalls. Engine starts shaking and we usually coast to a stop. At this time the check engine light and and other warning lights on. We shut the car off and wait few minutes and restart the car and it works fine as if nothing happened. This is very scary as this has happened 4-5 times in the last year and dealer can’t find anything wrong. This problem started after update to programming that I believe was done after stop sale order.
Additional Notes:
Vehicle from time to time without warning stalls. Engine starts shaking and we usually coast to a stop. At this time the check engine light and and other warning lights on. We shut the car off and wait few minutes and restart the car and it works fine as if nothing happened. This is very scary as this has happened 4-5 times in the last year and dealer can’t find anything wrong. This problem started after update to programming that I believe was done after stop sale order.
Mfg Campaign: 11474186
Recall Date: Jul 15, 2022
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