Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01C5/01C6
Recall Date: May 16, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69V2
Recall Date: Feb 9, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Consumer Complaints
91 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.
Corrective Action:
I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.
Additional Notes:
I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.
Mfg Campaign: 11474405
Recall Date: Jul 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.
Corrective Action:
I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.
Additional Notes:
I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking each time sounded like crumpling or breaking plastic when turning the steering wheel a certain way. When it finally broke each time it was like plastic snapping and the air bag light comes on and nothing on steering wheel works. No horn no nothing. The Volkswagen dealership has replaced my clock spring 3 times one of which Flow Volkswagen in Wilmington NC tried to charge us...did but eventually refunded when I provided documentation but told me I was going to have to pay for it all and charged me over $200 to tell me it was broken and parts were on backorder and I would have to wait until they came in but was also responsible for paying for all the repairs. This would have been the second time Flow Volkswagen in Wilmington o replaced my clock spring. Please help. I don't know what to do and I am nearing my annual inspection and cannot and will not pass because I have no horn.
Mfg Campaign: 11474405
Recall Date: Jul 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Mfg Campaign: 11473741
Recall Date: Jul 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Mfg Campaign: 11473741
Recall Date: Jul 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time
Corrective Action:
Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time
Additional Notes:
Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time
Mfg Campaign: 11473362
Recall Date: Jul 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time
Corrective Action:
Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time
Additional Notes:
Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time
Mfg Campaign: 11473362
Recall Date: Jul 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
Failed clock spring rendering driver's side airbag and horn inoperable. Car has been in for service since December 28, 2021, and no parts (clock springs) are available. The dealership wants to return the vehicle without operating airbag or horn.
Corrective Action:
Failed clock spring rendering driver's side airbag and horn inoperable. Car has been in for service since December 28, 2021, and no parts (clock springs) are available. The dealership wants to return the vehicle without operating airbag or horn.
Additional Notes:
Failed clock spring rendering driver's side airbag and horn inoperable. Car has been in for service since December 28, 2021, and no parts (clock springs) are available. The dealership wants to return the vehicle without operating airbag or horn.
Mfg Campaign: 11471139
Recall Date: Jun 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
Approximately three weeks ago I began to hear a clicking sound in the steering wheel when turning in either direction. Within two days I began to receive an error message that stated "error air bag". The airbag error icon displays on the console at all times. Two days ago, I went to use the horn and it does not work. Both these issues represent a significant safety issue. I do not feel safe driving the vehicle. The car is available for inspection upon request. A diagnostics was done at an independent dealer. Results, driver side airbag igniter issue, no communication between control unit and steering wheel. The car has not been inspected by manuf. police or insurance. Sudden onset of issues.
Corrective Action:
Approximately three weeks ago I began to hear a clicking sound in the steering wheel when turning in either direction. Within two days I began to receive an error message that stated "error air bag". The airbag error icon displays on the console at all times. Two days ago, I went to use the horn and it does not work. Both these issues represent a significant safety issue. I do not feel safe driving the vehicle. The car is available for inspection upon request. A diagnostics was done at an independent dealer. Results, driver side airbag igniter issue, no communication between control unit and steering wheel. The car has not been inspected by manuf. police or insurance. Sudden onset of issues.
Additional Notes:
Approximately three weeks ago I began to hear a clicking sound in the steering wheel when turning in either direction. Within two days I began to receive an error message that stated "error air bag". The airbag error icon displays on the console at all times. Two days ago, I went to use the horn and it does not work. Both these issues represent a significant safety issue. I do not feel safe driving the vehicle. The car is available for inspection upon request. A diagnostics was done at an independent dealer. Results, driver side airbag igniter issue, no communication between control unit and steering wheel. The car has not been inspected by manuf. police or insurance. Sudden onset of issues.
Mfg Campaign: 11469388
Recall Date: Jun 15, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
Volkswagen has a national shortage on clock springs and they are going out left and right on everyone's vehicle. I have a number of friends that once again have taken issue against VW who are more than willing to allow their customers to drive their defective vehicles. The clock spring causes the horn to malfunction and not sound. Also the passenger side airbag is also no longer operable. Driving a vehicle in this condition is a hazard and VW Corporation has once again passed the buck. Imagine how many young persons are driving around without the maturity enough to realize the precarious situation they are in? My dealership showed me a thick stack of customers all waiting for the same part. Additionally, how can my vehicle pass inspection which is now due without the basic safety features working as described? Action needs to be taken now.
Corrective Action:
Volkswagen has a national shortage on clock springs and they are going out left and right on everyone's vehicle. I have a number of friends that once again have taken issue against VW who are more than willing to allow their customers to drive their defective vehicles. The clock spring causes the horn to malfunction and not sound. Also the passenger side airbag is also no longer operable. Driving a vehicle in this condition is a hazard and VW Corporation has once again passed the buck. Imagine how many young persons are driving around without the maturity enough to realize the precarious situation they are in? My dealership showed me a thick stack of customers all waiting for the same part. Additionally, how can my vehicle pass inspection which is now due without the basic safety features working as described? Action needs to be taken now.
Additional Notes:
Volkswagen has a national shortage on clock springs and they are going out left and right on everyone's vehicle. I have a number of friends that once again have taken issue against VW who are more than willing to allow their customers to drive their defective vehicles. The clock spring causes the horn to malfunction and not sound. Also the passenger side airbag is also no longer operable. Driving a vehicle in this condition is a hazard and VW Corporation has once again passed the buck. Imagine how many young persons are driving around without the maturity enough to realize the precarious situation they are in? My dealership showed me a thick stack of customers all waiting for the same part. Additionally, how can my vehicle pass inspection which is now due without the basic safety features working as described? Action needs to be taken now.
Mfg Campaign: 11462778
Recall Date: Apr 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
Received an airbag error. After bringing it to the dealer they determined it was the clockspring that had to be replaced. The part is under warranty. The part has been unavailable for 10 weeks with no anticipated delivery date. I have been driving in a car without a drivers side airbag and without a horn for 10 weeks, as they will not provide a loaner car.
Corrective Action:
Received an airbag error. After bringing it to the dealer they determined it was the clockspring that had to be replaced. The part is under warranty. The part has been unavailable for 10 weeks with no anticipated delivery date. I have been driving in a car without a drivers side airbag and without a horn for 10 weeks, as they will not provide a loaner car.
Additional Notes:
Received an airbag error. After bringing it to the dealer they determined it was the clockspring that had to be replaced. The part is under warranty. The part has been unavailable for 10 weeks with no anticipated delivery date. I have been driving in a car without a drivers side airbag and without a horn for 10 weeks, as they will not provide a loaner car.
Mfg Campaign: 11462806
Recall Date: Apr 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter was driving at an undisclosed speed, the horn was engaged but failed to honk, causing another vehicle to crash into the front passenger side of his daughter's vehicle. The contact stated that it was a minor crash. The airbags did not deploy. There were no injuries sustained. A police report was filed. There was no further information provided. The dealer was notified of the failure and informed the contact that the part to repair the vehicle was still on national backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 26,749.
Corrective Action:
The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter was driving at an undisclosed speed, the horn was engaged but failed to honk, causing another vehicle to crash into the front passenger side of his daughter's vehicle. The contact stated that it was a minor crash. The airbags did not deploy. There were no injuries sustained. A police report was filed. There was no further information provided. The dealer was notified of the failure and informed the contact that the part to repair the vehicle was still on national backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 26,749.
Additional Notes:
The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter was driving at an undisclosed speed, the horn was engaged but failed to honk, causing another vehicle to crash into the front passenger side of his daughter's vehicle. The contact stated that it was a minor crash. The airbags did not deploy. There were no injuries sustained. A police report was filed. There was no further information provided. The dealer was notified of the failure and informed the contact that the part to repair the vehicle was still on national backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 26,749.
Mfg Campaign: 11462631
Recall Date: Apr 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag and horn do not work and dealership said it needs a new clockspring. There was a recall on clocksprings for this model Tiguan and they replaced it in 2018. The clocksping broke again and they said its out of warrantee and there is no longer a recall. The charge is $700 and there has not been one available in over a year. The dealership told me there are 8000 customers waiting for the clockspring. Clearly they know there is a problem and are not doing anything about it. No airbag or horn. Cannot even sell car if I wanted to based on it not having an airbag or horn with no plan from VW to remedy the issue.
Corrective Action:
Airbag and horn do not work and dealership said it needs a new clockspring. There was a recall on clocksprings for this model Tiguan and they replaced it in 2018. The clocksping broke again and they said its out of warrantee and there is no longer a recall. The charge is $700 and there has not been one available in over a year. The dealership told me there are 8000 customers waiting for the clockspring. Clearly they know there is a problem and are not doing anything about it. No airbag or horn. Cannot even sell car if I wanted to based on it not having an airbag or horn with no plan from VW to remedy the issue.
Additional Notes:
Airbag and horn do not work and dealership said it needs a new clockspring. There was a recall on clocksprings for this model Tiguan and they replaced it in 2018. The clocksping broke again and they said its out of warrantee and there is no longer a recall. The charge is $700 and there has not been one available in over a year. The dealership told me there are 8000 customers waiting for the clockspring. Clearly they know there is a problem and are not doing anything about it. No airbag or horn. Cannot even sell car if I wanted to based on it not having an airbag or horn with no plan from VW to remedy the issue.
Mfg Campaign: 11457146
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The airbag and horn do not work on my car. I took it to the dealership and they did nothing. I have been driving without a horn or airbag for 3 months.
Corrective Action:
The airbag and horn do not work on my car. I took it to the dealership and they did nothing. I have been driving without a horn or airbag for 3 months.
Additional Notes:
The airbag and horn do not work on my car. I took it to the dealership and they did nothing. I have been driving without a horn or airbag for 3 months.
Mfg Campaign: 11455373
Recall Date: Mar 5, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light on the dash board randomly came on and has not gone off. All the controls on the steering wheel do not work and neither does the horn on the steering wheel.
Corrective Action:
The airbag light on the dash board randomly came on and has not gone off. All the controls on the steering wheel do not work and neither does the horn on the steering wheel.
Additional Notes:
The airbag light on the dash board randomly came on and has not gone off. All the controls on the steering wheel do not work and neither does the horn on the steering wheel.
Mfg Campaign: 11446790
Recall Date: Jan 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I think theu should buy my wolkswagon back I been having issue with it
Corrective Action:
I think theu should buy my wolkswagon back I been having issue with it
Additional Notes:
I think theu should buy my wolkswagon back I been having issue with it
Mfg Campaign: 11434382
Recall Date: Sep 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I think theu should buy my wolkswagon back I been having issue with it
Corrective Action:
I think theu should buy my wolkswagon back I been having issue with it
Additional Notes:
I think theu should buy my wolkswagon back I been having issue with it
Mfg Campaign: 11434382
Recall Date: Sep 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.
Corrective Action:
The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.
Additional Notes:
The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.
Mfg Campaign: 11431439
Recall Date: Sep 2, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11430333
Recall Date: Aug 24, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11430333
Recall Date: Aug 24, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes I wrote to VW CEO and he never responded. They made me pay for this when it was not fair.
Corrective Action:
I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes I wrote to VW CEO and he never responded. They made me pay for this when it was not fair.
Additional Notes:
I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes I wrote to VW CEO and he never responded. They made me pay for this when it was not fair.
Mfg Campaign: 11419994
Recall Date: Jun 7, 2021
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Valencia, CA • 36 yrs
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