Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N5
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Tiguan LWB vehicles. The tire information label contains inaccurate tire dimension and inflation pressure specifications. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01D2
Recall Date: Mar 27, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Consumer Complaints
240 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The system says ignition switched off. Please check the starter system. Then, all electrical system is turned off. It seems the same problem with 2019 VW jetta
Corrective Action:
The system says ignition switched off. Please check the starter system. Then, all electrical system is turned off. It seems the same problem with 2019 VW jetta
Additional Notes:
The system says ignition switched off. Please check the starter system. Then, all electrical system is turned off. It seems the same problem with 2019 VW jetta
Mfg Campaign: 11573250
Recall Date: Feb 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car automatically and inadvertently engages the parking brake while driving, as in approaching an intersection or in heavy traffic on highway. This obviously puts occupants and others at significant risk, as the driver cannot accelerate to avoid a potential collision, the car could be hit from behind, or the car could fishtail if the roads are snowy. It is wintertime and our roads are snowy, so we drive the car as little as possible. This first occurrence was more than one year ago. This initial warning in the car display is "Driver Door Contact Switch" error, particularly during cold weather, which precedes a cascade of other electronic alerts and activities described elsewhere, such as errors messages and sounds, and automatic engagement of the parking brake while driving. Some VW models have a recall for this exact problem, indicating that airbag deployment may also be affected: [XXX] This technical tip for many additional VW models indicates that the proper service procedure (error U019900) is to replace the door wiring harness: [XXX] The recall should be widened to include the models affected as indicated in this Technical Tip!! Our local VW dealer (which sold and services the car) claimed not to know anything about this common problem. At our first appt, they replaced the car battery. Prior to our second appointment (each requires ~4 weeks lead time), they said that they would not replace the wiring harness unless the error code occurred while the car was in their possession, despite multiple OBD error codes as cited in the technical tip above. The dealer ultimately agreed to replace the part only after (1) I sent a copy of the class action lawsuit; (2) I sent a copy of the relevant VW Technical Tip; AND (3) I said that I would pay for the repair (despite being covered under warranty). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The car automatically and inadvertently engages the parking brake while driving, as in approaching an intersection or in heavy traffic on highway. This obviously puts occupants and others at significant risk, as the driver cannot accelerate to avoid a potential collision, the car could be hit from behind, or the car could fishtail if the roads are snowy. It is wintertime and our roads are snowy, so we drive the car as little as possible. This first occurrence was more than one year ago. This initial warning in the car display is "Driver Door Contact Switch" error, particularly during cold weather, which precedes a cascade of other electronic alerts and activities described elsewhere, such as errors messages and sounds, and automatic engagement of the parking brake while driving. Some VW models have a recall for this exact problem, indicating that airbag deployment may also be affected: [XXX] This technical tip for many additional VW models indicates that the proper service procedure (error U019900) is to replace the door wiring harness: [XXX] The recall should be widened to include the models affected as indicated in this Technical Tip!! Our local VW dealer (which sold and services the car) claimed not to know anything about this common problem. At our first appt, they replaced the car battery. Prior to our second appointment (each requires ~4 weeks lead time), they said that they would not replace the wiring harness unless the error code occurred while the car was in their possession, despite multiple OBD error codes as cited in the technical tip above. The dealer ultimately agreed to replace the part only after (1) I sent a copy of the class action lawsuit; (2) I sent a copy of the relevant VW Technical Tip; AND (3) I said that I would pay for the repair (despite being covered under warranty). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The car automatically and inadvertently engages the parking brake while driving, as in approaching an intersection or in heavy traffic on highway. This obviously puts occupants and others at significant risk, as the driver cannot accelerate to avoid a potential collision, the car could be hit from behind, or the car could fishtail if the roads are snowy. It is wintertime and our roads are snowy, so we drive the car as little as possible. This first occurrence was more than one year ago. This initial warning in the car display is "Driver Door Contact Switch" error, particularly during cold weather, which precedes a cascade of other electronic alerts and activities described elsewhere, such as errors messages and sounds, and automatic engagement of the parking brake while driving. Some VW models have a recall for this exact problem, indicating that airbag deployment may also be affected: [XXX] This technical tip for many additional VW models indicates that the proper service procedure (error U019900) is to replace the door wiring harness: [XXX] The recall should be widened to include the models affected as indicated in this Technical Tip!! Our local VW dealer (which sold and services the car) claimed not to know anything about this common problem. At our first appt, they replaced the car battery. Prior to our second appointment (each requires ~4 weeks lead time), they said that they would not replace the wiring harness unless the error code occurred while the car was in their possession, despite multiple OBD error codes as cited in the technical tip above. The dealer ultimately agreed to replace the part only after (1) I sent a copy of the class action lawsuit; (2) I sent a copy of the relevant VW Technical Tip; AND (3) I said that I would pay for the repair (despite being covered under warranty). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11565749
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Warning sign with message, ‘Only exit vehicle in P position. Please service vehicle.’ displays. Other vw cars recalled for this ‘same issue’ but not Tiguan. Please let them recall and fix the problem.
Corrective Action:
Warning sign with message, ‘Only exit vehicle in P position. Please service vehicle.’ displays. Other vw cars recalled for this ‘same issue’ but not Tiguan. Please let them recall and fix the problem.
Additional Notes:
Warning sign with message, ‘Only exit vehicle in P position. Please service vehicle.’ displays. Other vw cars recalled for this ‘same issue’ but not Tiguan. Please let them recall and fix the problem.
Mfg Campaign: 11565175
Recall Date: Jan 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I am writing a complaint in reference to Safety Code Recall : 42J5 April 10, 2019. I bought my vehicle at Shearer VW in South Burlington VT on June 1, 2019. When I bought my vehicle I wasn't informed of any Recalls. I took my vehicle to Montpelier Volkswagen to get an oil change on Dec. 22, 2023 and was informed that I had a broken rear axle coil spring and bushings that needed to be replaced . I was given an estimate and appointment for Jan. 12, 2024. In talking with my local mechanic to try to get an earlier repair (both him and Montpelier VW tell me that my car is a safety hazard with these problems.) my local mechanic found this safety recall and advised me to see if my vehicle was ever checked for defects. My vehicle year, make and model are listed in this recall. I have talked to VW Customer Care and Shearer VW where I bought my car and neither can answer my questions. Shearer VW did not know such a recall ever existed. My questions are: Where was my vehicle when this recall came out? Was my car on the list for repair because of the problem stated in the recall 42J5? Was my car checked for this safety recall? If it was checked, did parts get replaced or not? I think this was a serious recall and for VW to have no knowledge of this recall really bothers me. How can I get questions answered? My coil spring has broken and it does make me wonder if it had anything to do with a defect in materials or problems in the spring production process? Maybe not but I want answers. I have owned many vehicles and never had coil springs and bushings go like this . I do have 82,00 miles on my car now but other vehicles lasted through 100,000 miles + without any problems with this. I have now spoken to numerous individuals who have had the same kind of issues with their VW's. VW is offering me nothing but a big bill for repairs. And I am driving a very UNSAFE vehicle. Can you please help me get answers ? I think all VW dealerships should know about recall
Corrective Action:
I am writing a complaint in reference to Safety Code Recall : 42J5 April 10, 2019. I bought my vehicle at Shearer VW in South Burlington VT on June 1, 2019. When I bought my vehicle I wasn't informed of any Recalls. I took my vehicle to Montpelier Volkswagen to get an oil change on Dec. 22, 2023 and was informed that I had a broken rear axle coil spring and bushings that needed to be replaced . I was given an estimate and appointment for Jan. 12, 2024. In talking with my local mechanic to try to get an earlier repair (both him and Montpelier VW tell me that my car is a safety hazard with these problems.) my local mechanic found this safety recall and advised me to see if my vehicle was ever checked for defects. My vehicle year, make and model are listed in this recall. I have talked to VW Customer Care and Shearer VW where I bought my car and neither can answer my questions. Shearer VW did not know such a recall ever existed. My questions are: Where was my vehicle when this recall came out? Was my car on the list for repair because of the problem stated in the recall 42J5? Was my car checked for this safety recall? If it was checked, did parts get replaced or not? I think this was a serious recall and for VW to have no knowledge of this recall really bothers me. How can I get questions answered? My coil spring has broken and it does make me wonder if it had anything to do with a defect in materials or problems in the spring production process? Maybe not but I want answers. I have owned many vehicles and never had coil springs and bushings go like this . I do have 82,00 miles on my car now but other vehicles lasted through 100,000 miles + without any problems with this. I have now spoken to numerous individuals who have had the same kind of issues with their VW's. VW is offering me nothing but a big bill for repairs. And I am driving a very UNSAFE vehicle. Can you please help me get answers ? I think all VW dealerships should know about recall
Additional Notes:
I am writing a complaint in reference to Safety Code Recall : 42J5 April 10, 2019. I bought my vehicle at Shearer VW in South Burlington VT on June 1, 2019. When I bought my vehicle I wasn't informed of any Recalls. I took my vehicle to Montpelier Volkswagen to get an oil change on Dec. 22, 2023 and was informed that I had a broken rear axle coil spring and bushings that needed to be replaced . I was given an estimate and appointment for Jan. 12, 2024. In talking with my local mechanic to try to get an earlier repair (both him and Montpelier VW tell me that my car is a safety hazard with these problems.) my local mechanic found this safety recall and advised me to see if my vehicle was ever checked for defects. My vehicle year, make and model are listed in this recall. I have talked to VW Customer Care and Shearer VW where I bought my car and neither can answer my questions. Shearer VW did not know such a recall ever existed. My questions are: Where was my vehicle when this recall came out? Was my car on the list for repair because of the problem stated in the recall 42J5? Was my car checked for this safety recall? If it was checked, did parts get replaced or not? I think this was a serious recall and for VW to have no knowledge of this recall really bothers me. How can I get questions answered? My coil spring has broken and it does make me wonder if it had anything to do with a defect in materials or problems in the spring production process? Maybe not but I want answers. I have owned many vehicles and never had coil springs and bushings go like this . I do have 82,00 miles on my car now but other vehicles lasted through 100,000 miles + without any problems with this. I have now spoken to numerous individuals who have had the same kind of issues with their VW's. VW is offering me nothing but a big bill for repairs. And I am driving a very UNSAFE vehicle. Can you please help me get answers ? I think all VW dealerships should know about recall
Mfg Campaign: 11563246
Recall Date: Jan 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Corrective Action:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Additional Notes:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Mfg Campaign: 11559856
Recall Date: Dec 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Corrective Action:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Additional Notes:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Mfg Campaign: 11559856
Recall Date: Dec 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Corrective Action:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Additional Notes:
Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.
Mfg Campaign: 11559856
Recall Date: Dec 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Road trip from VA to NJ approx 700 mi. Mid-trip, stopped for fuel and oil check. Thereafter, engine started to run rough. Check engine MIL on. Could not find any problem. Back on road. Received a low engine oil warning. Checked engine, oil all over back of engine compartment. Shut down engine and towed to nearest VW dealer. Found engine dipstick not completely seated. I checked and measured force needed to completely seat dipstick, at 30 lbs. Dipstick insert sleeve is plastic. Dipstick can be inserted to bottom w/o seating. Any leakage of vacuum from this engine causes extreme performance problems. Oil spewing in engine compartment is a significant fire hazard.
Corrective Action:
Road trip from VA to NJ approx 700 mi. Mid-trip, stopped for fuel and oil check. Thereafter, engine started to run rough. Check engine MIL on. Could not find any problem. Back on road. Received a low engine oil warning. Checked engine, oil all over back of engine compartment. Shut down engine and towed to nearest VW dealer. Found engine dipstick not completely seated. I checked and measured force needed to completely seat dipstick, at 30 lbs. Dipstick insert sleeve is plastic. Dipstick can be inserted to bottom w/o seating. Any leakage of vacuum from this engine causes extreme performance problems. Oil spewing in engine compartment is a significant fire hazard.
Additional Notes:
Road trip from VA to NJ approx 700 mi. Mid-trip, stopped for fuel and oil check. Thereafter, engine started to run rough. Check engine MIL on. Could not find any problem. Back on road. Received a low engine oil warning. Checked engine, oil all over back of engine compartment. Shut down engine and towed to nearest VW dealer. Found engine dipstick not completely seated. I checked and measured force needed to completely seat dipstick, at 30 lbs. Dipstick insert sleeve is plastic. Dipstick can be inserted to bottom w/o seating. Any leakage of vacuum from this engine causes extreme performance problems. Oil spewing in engine compartment is a significant fire hazard.
Mfg Campaign: 11558472
Recall Date: Dec 5, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The read window defroster was not working well. A few days ago, when I turned on the defroster and drove for about 10 minutes, all of a sudden, the rear window made an explosion sound, and windows cracked like a spiderweb. I stopped the car and got out the car and shut the door, the cracked window shattered in pieces. It seems like the heating element overheated as the crack propagated from where the electicla wired were attached.
Corrective Action:
The read window defroster was not working well. A few days ago, when I turned on the defroster and drove for about 10 minutes, all of a sudden, the rear window made an explosion sound, and windows cracked like a spiderweb. I stopped the car and got out the car and shut the door, the cracked window shattered in pieces. It seems like the heating element overheated as the crack propagated from where the electicla wired were attached.
Additional Notes:
The read window defroster was not working well. A few days ago, when I turned on the defroster and drove for about 10 minutes, all of a sudden, the rear window made an explosion sound, and windows cracked like a spiderweb. I stopped the car and got out the car and shut the door, the cracked window shattered in pieces. It seems like the heating element overheated as the crack propagated from where the electicla wired were attached.
Mfg Campaign: 11552773
Recall Date: Oct 31, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
In September 2022, we began to hear clunking sounds from the front left, especially when turning. We took the vehicle to the VW dealer and were told that there is a known issue with the steering and they will order the part. At this point, the vehicle was still under warranty. For several months, we continued to ask the dealer for an update on the part and were told that it was back-ordered but to continue driving the vehicle, as it was safe to do so. We continued to drive the vehicle as our daily driver. We also informed the VW dealer that the clunking was becoming louder and more prevalent. They continued to tell us the vehicle was safe and the part was back-ordered, with no estimate of when it would be back in stock. We asked about the part every time the vehicle was at the dealer, and called periodically to check in, almost every month until August 2023. At no point did VW reach out to us. Fast forward to September 2023. We took the vehicle to a local mechanic for a routine oil change, and asked that they evaluate the steering. This mechanic told us to stop driving the vehicle immediately as the vehicle could lose steering at any time. I immediately called the dealer and was told again that the vehicle was safe to drive. When I informed the dealer that I had in writing to stop driving the vehicle immediately, they offered us a loaner. The dealer stated there is still no estimated time of delivery for the needed part, and also stated that 800+ vehicles are waiting on the same part. I assume not all these vehicles have been parked & that most remain on the road, unaware that they may lose their steering.
Corrective Action:
In September 2022, we began to hear clunking sounds from the front left, especially when turning. We took the vehicle to the VW dealer and were told that there is a known issue with the steering and they will order the part. At this point, the vehicle was still under warranty. For several months, we continued to ask the dealer for an update on the part and were told that it was back-ordered but to continue driving the vehicle, as it was safe to do so. We continued to drive the vehicle as our daily driver. We also informed the VW dealer that the clunking was becoming louder and more prevalent. They continued to tell us the vehicle was safe and the part was back-ordered, with no estimate of when it would be back in stock. We asked about the part every time the vehicle was at the dealer, and called periodically to check in, almost every month until August 2023. At no point did VW reach out to us. Fast forward to September 2023. We took the vehicle to a local mechanic for a routine oil change, and asked that they evaluate the steering. This mechanic told us to stop driving the vehicle immediately as the vehicle could lose steering at any time. I immediately called the dealer and was told again that the vehicle was safe to drive. When I informed the dealer that I had in writing to stop driving the vehicle immediately, they offered us a loaner. The dealer stated there is still no estimated time of delivery for the needed part, and also stated that 800+ vehicles are waiting on the same part. I assume not all these vehicles have been parked & that most remain on the road, unaware that they may lose their steering.
Additional Notes:
In September 2022, we began to hear clunking sounds from the front left, especially when turning. We took the vehicle to the VW dealer and were told that there is a known issue with the steering and they will order the part. At this point, the vehicle was still under warranty. For several months, we continued to ask the dealer for an update on the part and were told that it was back-ordered but to continue driving the vehicle, as it was safe to do so. We continued to drive the vehicle as our daily driver. We also informed the VW dealer that the clunking was becoming louder and more prevalent. They continued to tell us the vehicle was safe and the part was back-ordered, with no estimate of when it would be back in stock. We asked about the part every time the vehicle was at the dealer, and called periodically to check in, almost every month until August 2023. At no point did VW reach out to us. Fast forward to September 2023. We took the vehicle to a local mechanic for a routine oil change, and asked that they evaluate the steering. This mechanic told us to stop driving the vehicle immediately as the vehicle could lose steering at any time. I immediately called the dealer and was told again that the vehicle was safe to drive. When I informed the dealer that I had in writing to stop driving the vehicle immediately, they offered us a loaner. The dealer stated there is still no estimated time of delivery for the needed part, and also stated that 800+ vehicles are waiting on the same part. I assume not all these vehicles have been parked & that most remain on the road, unaware that they may lose their steering.
Mfg Campaign: 11552183
Recall Date: Oct 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Volkswagen Tiguan. The contact stated that the vehicle experienced rough starts. Additionally, the vehicle drove rough and there was an oil odor present while driving. Upon inspection, it was discovered that there was no oil on the dip stick. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty and needed to be replaced. The turbo was replaced but the failure persisted. The contact stated that the vehicle was experiencing excessive oil consumption. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2019 Volkswagen Tiguan. The contact stated that the vehicle experienced rough starts. Additionally, the vehicle drove rough and there was an oil odor present while driving. Upon inspection, it was discovered that there was no oil on the dip stick. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty and needed to be replaced. The turbo was replaced but the failure persisted. The contact stated that the vehicle was experiencing excessive oil consumption. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2019 Volkswagen Tiguan. The contact stated that the vehicle experienced rough starts. Additionally, the vehicle drove rough and there was an oil odor present while driving. Upon inspection, it was discovered that there was no oil on the dip stick. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty and needed to be replaced. The turbo was replaced but the failure persisted. The contact stated that the vehicle was experiencing excessive oil consumption. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.
Mfg Campaign: 11550752
Recall Date: Oct 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11545531
Recall Date: Sep 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11545531
Recall Date: Sep 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11545531
Recall Date: Sep 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.
Corrective Action:
Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.
Additional Notes:
Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.
Mfg Campaign: 11544672
Recall Date: Sep 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.
Corrective Action:
Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.
Additional Notes:
Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.
Mfg Campaign: 11544672
Recall Date: Sep 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.
Corrective Action:
Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.
Additional Notes:
Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.
Mfg Campaign: 11541538
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.
Corrective Action:
Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.
Additional Notes:
Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.
Mfg Campaign: 11541538
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.
Corrective Action:
I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.
Additional Notes:
I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.
Mfg Campaign: 11539789
Recall Date: Aug 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.
Corrective Action:
I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.
Additional Notes:
I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.
Mfg Campaign: 11539789
Recall Date: Aug 21, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury