Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
Mfg Campaign: VW: 91NY, Audi: 90AV
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N5
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan vehicles. The nut that secures the brake pipe near the right-front wheel well may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19Q4
Recall Date: Nov 3, 2021
Consumer Complaints
292 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Corrective Action:
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Additional Notes:
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Mfg Campaign: 11636098
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Corrective Action:
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Additional Notes:
The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.
Mfg Campaign: 11636098
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle has been consuming oil at a rate of approximately 1 quart every 1,500 miles. The VW dealership I took my vehicle into reported that VW considers this “normal”. After arguing that any vehicle that will burn its entire oil reservoir between oil changes is not normal, they agreed to perform an oil consumption test which is currently underway.
Corrective Action:
My vehicle has been consuming oil at a rate of approximately 1 quart every 1,500 miles. The VW dealership I took my vehicle into reported that VW considers this “normal”. After arguing that any vehicle that will burn its entire oil reservoir between oil changes is not normal, they agreed to perform an oil consumption test which is currently underway.
Additional Notes:
My vehicle has been consuming oil at a rate of approximately 1 quart every 1,500 miles. The VW dealership I took my vehicle into reported that VW considers this “normal”. After arguing that any vehicle that will burn its entire oil reservoir between oil changes is not normal, they agreed to perform an oil consumption test which is currently underway.
Mfg Campaign: 11632885
Recall Date: Dec 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months
Corrective Action:
ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months
Additional Notes:
ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months
Mfg Campaign: 11627427
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months
Corrective Action:
ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months
Additional Notes:
ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months
Mfg Campaign: 11627427
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at various speeds on several occasions, there was an abnormal amount of white smoke coming from the rear of the vehicle. The check engine and oil warning lights were illuminated. Additionally, the message "Add oil to the Engine” was displayed. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the cylinder head needed to be replaced and that oil needed to be added every month due to excessive oil consumption. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at various speeds on several occasions, there was an abnormal amount of white smoke coming from the rear of the vehicle. The check engine and oil warning lights were illuminated. Additionally, the message "Add oil to the Engine” was displayed. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the cylinder head needed to be replaced and that oil needed to be added every month due to excessive oil consumption. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at various speeds on several occasions, there was an abnormal amount of white smoke coming from the rear of the vehicle. The check engine and oil warning lights were illuminated. Additionally, the message "Add oil to the Engine” was displayed. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the cylinder head needed to be replaced and that oil needed to be added every month due to excessive oil consumption. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Mfg Campaign: 11623173
Recall Date: Nov 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car uses more oil then it should and VW won’t fix it. Lawyer told me to fill out this form
Corrective Action:
My car uses more oil then it should and VW won’t fix it. Lawyer told me to fill out this form
Additional Notes:
My car uses more oil then it should and VW won’t fix it. Lawyer told me to fill out this form
Mfg Campaign: 11622565
Recall Date: Oct 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11620889
Recall Date: Oct 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The powertrain control units (engine and/or transmission) exhibit concerning behaviors when accelerating from a stop. The actual vehicle acceleration and propulsive torque does not match driver demanded torque for an extended period of time. The amount of delayed reaction is longer when the vehicle is ‘cold’ meaning that the vehicle has not been running prior to driving for an extended period of time. There is some amount of initial acceleration that allows the vehicle to move into the road but then the propulsive torque seems to go away completely for 3-4 seconds. The torque delivered after this delay is then exponential which is again not matching what the driver is asking for. The unintended torque can put the driver at risk of being in a lane without the ability to accelerate out of danger in time. For the situation of having too high of torque can put the driver in danger of hitting an object because the driver was not planning to accelerate so aggressively. These two behaviors can compound on each other as well. When the driver experiences the too low of drive torque condition, the driver could apply more throttle to correct but this will only make the too high of drive torque condition worse. These behaviors occur after every drive-off from standstill. There is a TSB to help improve this behavior. There are no active faults or warning lamps. Many other owners and dealerships confirmed this same behavior. The occurrence date was set to the date of this complaint but these behaviors have been occurring since date of purchase of vehicle.
Corrective Action:
The powertrain control units (engine and/or transmission) exhibit concerning behaviors when accelerating from a stop. The actual vehicle acceleration and propulsive torque does not match driver demanded torque for an extended period of time. The amount of delayed reaction is longer when the vehicle is ‘cold’ meaning that the vehicle has not been running prior to driving for an extended period of time. There is some amount of initial acceleration that allows the vehicle to move into the road but then the propulsive torque seems to go away completely for 3-4 seconds. The torque delivered after this delay is then exponential which is again not matching what the driver is asking for. The unintended torque can put the driver at risk of being in a lane without the ability to accelerate out of danger in time. For the situation of having too high of torque can put the driver in danger of hitting an object because the driver was not planning to accelerate so aggressively. These two behaviors can compound on each other as well. When the driver experiences the too low of drive torque condition, the driver could apply more throttle to correct but this will only make the too high of drive torque condition worse. These behaviors occur after every drive-off from standstill. There is a TSB to help improve this behavior. There are no active faults or warning lamps. Many other owners and dealerships confirmed this same behavior. The occurrence date was set to the date of this complaint but these behaviors have been occurring since date of purchase of vehicle.
Additional Notes:
The powertrain control units (engine and/or transmission) exhibit concerning behaviors when accelerating from a stop. The actual vehicle acceleration and propulsive torque does not match driver demanded torque for an extended period of time. The amount of delayed reaction is longer when the vehicle is ‘cold’ meaning that the vehicle has not been running prior to driving for an extended period of time. There is some amount of initial acceleration that allows the vehicle to move into the road but then the propulsive torque seems to go away completely for 3-4 seconds. The torque delivered after this delay is then exponential which is again not matching what the driver is asking for. The unintended torque can put the driver at risk of being in a lane without the ability to accelerate out of danger in time. For the situation of having too high of torque can put the driver in danger of hitting an object because the driver was not planning to accelerate so aggressively. These two behaviors can compound on each other as well. When the driver experiences the too low of drive torque condition, the driver could apply more throttle to correct but this will only make the too high of drive torque condition worse. These behaviors occur after every drive-off from standstill. There is a TSB to help improve this behavior. There are no active faults or warning lamps. Many other owners and dealerships confirmed this same behavior. The occurrence date was set to the date of this complaint but these behaviors have been occurring since date of purchase of vehicle.
Mfg Campaign: 11619701
Recall Date: Oct 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
These vehicles have a really bad throttle response when trying to accelerate from a stop making a turn into traffic. If you try to push the accelerator pedal to accelerate quickly there is a huge delay in the response which will almost cause you to get into an accident. Please investigate and have Volkswagen correct the issue. This is a common issue with 2020 and newer VW tiguan, and Taos and Volkswagen has done nothing to improve it.
Corrective Action:
These vehicles have a really bad throttle response when trying to accelerate from a stop making a turn into traffic. If you try to push the accelerator pedal to accelerate quickly there is a huge delay in the response which will almost cause you to get into an accident. Please investigate and have Volkswagen correct the issue. This is a common issue with 2020 and newer VW tiguan, and Taos and Volkswagen has done nothing to improve it.
Additional Notes:
These vehicles have a really bad throttle response when trying to accelerate from a stop making a turn into traffic. If you try to push the accelerator pedal to accelerate quickly there is a huge delay in the response which will almost cause you to get into an accident. Please investigate and have Volkswagen correct the issue. This is a common issue with 2020 and newer VW tiguan, and Taos and Volkswagen has done nothing to improve it.
Mfg Campaign: 11616327
Recall Date: Sep 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Corrective Action:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Additional Notes:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Mfg Campaign: 11615176
Recall Date: Sep 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Corrective Action:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Additional Notes:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Mfg Campaign: 11615176
Recall Date: Sep 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Corrective Action:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Additional Notes:
The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.
Mfg Campaign: 11615176
Recall Date: Sep 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.
Corrective Action:
Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.
Additional Notes:
Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.
Mfg Campaign: 11611805
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.
Corrective Action:
Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.
Additional Notes:
Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.
Mfg Campaign: 11611805
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The extreme acceleration delayed in responding. It has happened on a few occasions causing me to have to quickly brake the vehicle once it finally responds to avoid hitting any traffic in front of me, but one of the occasions was When I tried to make a left turn in an intersection, I pressed on the accelerator and the car moved forward very slightly then stopped and would not move forward, I attempted to get the car to move as cars were then headed straight towards me and I pressed all the way down on the accelerator, after a few seconds it finally responded and jumped forward just in time for the cars coming towards me not to hit my car. After this I immediately took it into the dealership, they confirmed this was a known issue with the Volkswagen Tiguans as well as some Atlas’ however this was an issue with the computer in the car and they had attempted to fix the issue with an update to the computer but had no success therefore they had no way to resolve the issue and we would just have to take the car back as is. This issue put my life, my kid and my unborn child at risk as it would not move, after the dealership confirmed they knew this was an issue with this particular type of vehicle and saying they had absolutely no fix for it so therefore they would do nothing for us is completely unacceptable and when we bought the car no one informed us of this issues so I am very concerned there are many more individuals facing the same safety risk driving this vehicle and I feel it too unsafe to drive until they have a resolution.
Corrective Action:
The extreme acceleration delayed in responding. It has happened on a few occasions causing me to have to quickly brake the vehicle once it finally responds to avoid hitting any traffic in front of me, but one of the occasions was When I tried to make a left turn in an intersection, I pressed on the accelerator and the car moved forward very slightly then stopped and would not move forward, I attempted to get the car to move as cars were then headed straight towards me and I pressed all the way down on the accelerator, after a few seconds it finally responded and jumped forward just in time for the cars coming towards me not to hit my car. After this I immediately took it into the dealership, they confirmed this was a known issue with the Volkswagen Tiguans as well as some Atlas’ however this was an issue with the computer in the car and they had attempted to fix the issue with an update to the computer but had no success therefore they had no way to resolve the issue and we would just have to take the car back as is. This issue put my life, my kid and my unborn child at risk as it would not move, after the dealership confirmed they knew this was an issue with this particular type of vehicle and saying they had absolutely no fix for it so therefore they would do nothing for us is completely unacceptable and when we bought the car no one informed us of this issues so I am very concerned there are many more individuals facing the same safety risk driving this vehicle and I feel it too unsafe to drive until they have a resolution.
Additional Notes:
The extreme acceleration delayed in responding. It has happened on a few occasions causing me to have to quickly brake the vehicle once it finally responds to avoid hitting any traffic in front of me, but one of the occasions was When I tried to make a left turn in an intersection, I pressed on the accelerator and the car moved forward very slightly then stopped and would not move forward, I attempted to get the car to move as cars were then headed straight towards me and I pressed all the way down on the accelerator, after a few seconds it finally responded and jumped forward just in time for the cars coming towards me not to hit my car. After this I immediately took it into the dealership, they confirmed this was a known issue with the Volkswagen Tiguans as well as some Atlas’ however this was an issue with the computer in the car and they had attempted to fix the issue with an update to the computer but had no success therefore they had no way to resolve the issue and we would just have to take the car back as is. This issue put my life, my kid and my unborn child at risk as it would not move, after the dealership confirmed they knew this was an issue with this particular type of vehicle and saying they had absolutely no fix for it so therefore they would do nothing for us is completely unacceptable and when we bought the car no one informed us of this issues so I am very concerned there are many more individuals facing the same safety risk driving this vehicle and I feel it too unsafe to drive until they have a resolution.
Mfg Campaign: 11611829
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue.
Corrective Action:
SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue.
Additional Notes:
SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue.
Mfg Campaign: 11608350
Recall Date: Aug 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
After slowing down while driving, I pushed the gas pedal to continue with normal speed. Instead of picking up speed again, the RPM dropped, the car hesitated for a few seconds and than accelerated back to normal driving condition. In the meantime traffic was approaching from behind while I couldn't regain normal speed. Felt like I was stalled in yltraffic for a few seconds. Also, often while reversing from my driveway, than hitting D to go forward, the vehicle hesitates before it will move forward. I took it to the dealer . They could not duplicate the situation.
Corrective Action:
After slowing down while driving, I pushed the gas pedal to continue with normal speed. Instead of picking up speed again, the RPM dropped, the car hesitated for a few seconds and than accelerated back to normal driving condition. In the meantime traffic was approaching from behind while I couldn't regain normal speed. Felt like I was stalled in yltraffic for a few seconds. Also, often while reversing from my driveway, than hitting D to go forward, the vehicle hesitates before it will move forward. I took it to the dealer . They could not duplicate the situation.
Additional Notes:
After slowing down while driving, I pushed the gas pedal to continue with normal speed. Instead of picking up speed again, the RPM dropped, the car hesitated for a few seconds and than accelerated back to normal driving condition. In the meantime traffic was approaching from behind while I couldn't regain normal speed. Felt like I was stalled in yltraffic for a few seconds. Also, often while reversing from my driveway, than hitting D to go forward, the vehicle hesitates before it will move forward. I took it to the dealer . They could not duplicate the situation.
Mfg Campaign: 11607413
Recall Date: Aug 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.
Corrective Action:
Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.
Additional Notes:
Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.
Mfg Campaign: 11605765
Recall Date: Jul 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.
Corrective Action:
Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.
Additional Notes:
Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.
Mfg Campaign: 11605765
Recall Date: Jul 31, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury