Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Toureg vehicles manufactured July 7, 2015 to March 3, 2016. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may be improperly calibrated and, as a result, the TPMS may fail to warn the driver that the tire pressure is low. Additionally, the tire pressures printed on the Safety Certification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44M9
Recall Date: Apr 26, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2016 Touareg vehicles. The brake pedal pivot pin may be missing a securing clip, allowing the pivot pin to move and the brake pedal to dislodge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46G4
Recall Date: Mar 24, 2016
Consumer Complaints
61 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was a big rain last week locally. I drove through a couple big puddles but nothing that's super uncommon for the area. Almost immediately, my car's electric components started going crazy. ACC stopped working completely. Lane assists aren't working. There was an error that I think was shift lock, but it was red, and the car was driving really weird.
Corrective Action:
There was a big rain last week locally. I drove through a couple big puddles but nothing that's super uncommon for the area. Almost immediately, my car's electric components started going crazy. ACC stopped working completely. Lane assists aren't working. There was an error that I think was shift lock, but it was red, and the car was driving really weird.
Additional Notes:
There was a big rain last week locally. I drove through a couple big puddles but nothing that's super uncommon for the area. Almost immediately, my car's electric components started going crazy. ACC stopped working completely. Lane assists aren't working. There was an error that I think was shift lock, but it was red, and the car was driving really weird.
Mfg Campaign: 11451182
Recall Date: Feb 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There was a big rain last week locally. I drove through a couple big puddles but nothing that's super uncommon for the area. Almost immediately, my car's electric components started going crazy. ACC stopped working completely. Lane assists aren't working. There was an error that I think was shift lock, but it was red, and the car was driving really weird.
Corrective Action:
There was a big rain last week locally. I drove through a couple big puddles but nothing that's super uncommon for the area. Almost immediately, my car's electric components started going crazy. ACC stopped working completely. Lane assists aren't working. There was an error that I think was shift lock, but it was red, and the car was driving really weird.
Additional Notes:
There was a big rain last week locally. I drove through a couple big puddles but nothing that's super uncommon for the area. Almost immediately, my car's electric components started going crazy. ACC stopped working completely. Lane assists aren't working. There was an error that I think was shift lock, but it was red, and the car was driving really weird.
Mfg Campaign: 11451182
Recall Date: Feb 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.
Corrective Action:
Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.
Additional Notes:
Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.
Mfg Campaign: 11441626
Recall Date: Nov 24, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.
Corrective Action:
Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.
Additional Notes:
Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.
Mfg Campaign: 11441626
Recall Date: Nov 24, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
NTHSA folks, Two months ago, I began getting an "Error Airbag" amber warning in the Touareg's driver-information display. I visited the dealer and was told "the airbag module" (volkswagen-2016-volkswagen-touareg-control-module-7p0959655g08p) was the issue. I was told they'd order the part, only to hear back later: "There are none in the U.S. and it'll take 5-8 weeks to get one from. Europe." This has since been updated with "We have no idea if or when this part will be available." As a consequence, it appears I must simply wonder whether the airbags will deploy if needed, which strikes me (no pun intended) as irresponsible on VW's end, particularly since it concerns a safety-related failure. Indeed, if this part is so unavailable, it would seem that either many owners are experiencing the same problem, or the problem is extremely rare. (I believe it's the former.) Anyway, I bring this to NHTS' in the hope of getting clarification and/or assistance. And ideally helping find a way to restore full airbag functionality. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
NTHSA folks, Two months ago, I began getting an "Error Airbag" amber warning in the Touareg's driver-information display. I visited the dealer and was told "the airbag module" (volkswagen-2016-volkswagen-touareg-control-module-7p0959655g08p) was the issue. I was told they'd order the part, only to hear back later: "There are none in the U.S. and it'll take 5-8 weeks to get one from. Europe." This has since been updated with "We have no idea if or when this part will be available." As a consequence, it appears I must simply wonder whether the airbags will deploy if needed, which strikes me (no pun intended) as irresponsible on VW's end, particularly since it concerns a safety-related failure. Indeed, if this part is so unavailable, it would seem that either many owners are experiencing the same problem, or the problem is extremely rare. (I believe it's the former.) Anyway, I bring this to NHTS' in the hope of getting clarification and/or assistance. And ideally helping find a way to restore full airbag functionality. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
NTHSA folks, Two months ago, I began getting an "Error Airbag" amber warning in the Touareg's driver-information display. I visited the dealer and was told "the airbag module" (volkswagen-2016-volkswagen-touareg-control-module-7p0959655g08p) was the issue. I was told they'd order the part, only to hear back later: "There are none in the U.S. and it'll take 5-8 weeks to get one from. Europe." This has since been updated with "We have no idea if or when this part will be available." As a consequence, it appears I must simply wonder whether the airbags will deploy if needed, which strikes me (no pun intended) as irresponsible on VW's end, particularly since it concerns a safety-related failure. Indeed, if this part is so unavailable, it would seem that either many owners are experiencing the same problem, or the problem is extremely rare. (I believe it's the former.) Anyway, I bring this to NHTS' in the hope of getting clarification and/or assistance. And ideally helping find a way to restore full airbag functionality. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11428041
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 Touareg was towed to OStein VW service after engine would not accelerate and ran rough when got onto the interstate. OStein VW diagnostic was water into the air filter that got into engine and now need to replace engine block because of water getting into the air filter from the rain drain system system getting clogged for the Touareg. VW Service says can hear engine valves chattering. I see at NHTSA that at least 60 other complaints have been filed about this problem of water getting into the air filter.
Corrective Action:
2016 Touareg was towed to OStein VW service after engine would not accelerate and ran rough when got onto the interstate. OStein VW diagnostic was water into the air filter that got into engine and now need to replace engine block because of water getting into the air filter from the rain drain system system getting clogged for the Touareg. VW Service says can hear engine valves chattering. I see at NHTSA that at least 60 other complaints have been filed about this problem of water getting into the air filter.
Additional Notes:
2016 Touareg was towed to OStein VW service after engine would not accelerate and ran rough when got onto the interstate. OStein VW diagnostic was water into the air filter that got into engine and now need to replace engine block because of water getting into the air filter from the rain drain system system getting clogged for the Touareg. VW Service says can hear engine valves chattering. I see at NHTSA that at least 60 other complaints have been filed about this problem of water getting into the air filter.
Mfg Campaign: 11421686
Recall Date: Jun 21, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There is an ongoing issue with the drain from the air cleaner box clogging and water collecting in the box and then being ingested into the engine. On other occasions I had drained water from the box and changed the wet air filter to a dry one. Today (5/26/2021) I pulled out of my driveway and car started stalling. I got a transmission fault notification and immediately returned to my home. After raising the hood I noticed a noise from the left side of the engine bay and checked the drain for the air cleaner box. It was of course clogged. I opened the air cleaner box and approximately 6" of water ran out of the box. I restarted the engine and no longer had a transmission fault but an engine management warning. The engine while running was running roughly. I contacted the nearest VW dealership and they stated that this was a known issue, that there was no recall, that VW had come up with a "fix" for the issue and that, of course it was not covered under the powertrain warranty. The vehicle is not driveable and will be towed to the dealership for diagnosis and repair.
Corrective Action:
There is an ongoing issue with the drain from the air cleaner box clogging and water collecting in the box and then being ingested into the engine. On other occasions I had drained water from the box and changed the wet air filter to a dry one. Today (5/26/2021) I pulled out of my driveway and car started stalling. I got a transmission fault notification and immediately returned to my home. After raising the hood I noticed a noise from the left side of the engine bay and checked the drain for the air cleaner box. It was of course clogged. I opened the air cleaner box and approximately 6" of water ran out of the box. I restarted the engine and no longer had a transmission fault but an engine management warning. The engine while running was running roughly. I contacted the nearest VW dealership and they stated that this was a known issue, that there was no recall, that VW had come up with a "fix" for the issue and that, of course it was not covered under the powertrain warranty. The vehicle is not driveable and will be towed to the dealership for diagnosis and repair.
Additional Notes:
There is an ongoing issue with the drain from the air cleaner box clogging and water collecting in the box and then being ingested into the engine. On other occasions I had drained water from the box and changed the wet air filter to a dry one. Today (5/26/2021) I pulled out of my driveway and car started stalling. I got a transmission fault notification and immediately returned to my home. After raising the hood I noticed a noise from the left side of the engine bay and checked the drain for the air cleaner box. It was of course clogged. I opened the air cleaner box and approximately 6" of water ran out of the box. I restarted the engine and no longer had a transmission fault but an engine management warning. The engine while running was running roughly. I contacted the nearest VW dealership and they stated that this was a known issue, that there was no recall, that VW had come up with a "fix" for the issue and that, of course it was not covered under the powertrain warranty. The vehicle is not driveable and will be towed to the dealership for diagnosis and repair.
Mfg Campaign: 11418651
Recall Date: May 26, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVING ON THE HIGHWAY AS A COLD FRONT APPROACHED, OUTSIDE TEMPERATURE DROPPED TO 17 DEGREES. ALL OF A SUDDEN WE HEARD A LOUD SOUND, LIKE A GUNSHOT AND IMMEDIATELY GLASS FELL ON OUR HEADS. THE SUNROOF HAD EXPLODED FOR NO APPARENT REASON AS THERE WERE NO OTHER VEHICLES AROUND US. IT WAS A SCARY INCIDENT WITH MY FAMILY ONBOARD. ONLY MINOR GLASS CUTS WERE SUFFERED, MOSTLY ON THE HANDS AND WE WIPED THE GLASS PIECES OFF OURSELVES. OUR DRIVING SPEED WAS APPROXIMATELY 75 MILES/HOUR, THROUGH OPEN FIELDS (NO BUILDINGS OR CONSTRUCTION NEARBY) ON A STRAIGHT STRETCH OF HIGHWAY.
Corrective Action:
DRIVING ON THE HIGHWAY AS A COLD FRONT APPROACHED, OUTSIDE TEMPERATURE DROPPED TO 17 DEGREES. ALL OF A SUDDEN WE HEARD A LOUD SOUND, LIKE A GUNSHOT AND IMMEDIATELY GLASS FELL ON OUR HEADS. THE SUNROOF HAD EXPLODED FOR NO APPARENT REASON AS THERE WERE NO OTHER VEHICLES AROUND US. IT WAS A SCARY INCIDENT WITH MY FAMILY ONBOARD. ONLY MINOR GLASS CUTS WERE SUFFERED, MOSTLY ON THE HANDS AND WE WIPED THE GLASS PIECES OFF OURSELVES. OUR DRIVING SPEED WAS APPROXIMATELY 75 MILES/HOUR, THROUGH OPEN FIELDS (NO BUILDINGS OR CONSTRUCTION NEARBY) ON A STRAIGHT STRETCH OF HIGHWAY.
Additional Notes:
DRIVING ON THE HIGHWAY AS A COLD FRONT APPROACHED, OUTSIDE TEMPERATURE DROPPED TO 17 DEGREES. ALL OF A SUDDEN WE HEARD A LOUD SOUND, LIKE A GUNSHOT AND IMMEDIATELY GLASS FELL ON OUR HEADS. THE SUNROOF HAD EXPLODED FOR NO APPARENT REASON AS THERE WERE NO OTHER VEHICLES AROUND US. IT WAS A SCARY INCIDENT WITH MY FAMILY ONBOARD. ONLY MINOR GLASS CUTS WERE SUFFERED, MOSTLY ON THE HANDS AND WE WIPED THE GLASS PIECES OFF OURSELVES. OUR DRIVING SPEED WAS APPROXIMATELY 75 MILES/HOUR, THROUGH OPEN FIELDS (NO BUILDINGS OR CONSTRUCTION NEARBY) ON A STRAIGHT STRETCH OF HIGHWAY.
Mfg Campaign: 11396521
Recall Date: Feb 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE INTERMITTENTLY LOSES POWER WHEN ACCELERATING. WOULD DESCRIBE THE FEELING AS RANGING FROM A SHUDDER OR "HICCUP" TO A DROPPING SENSATION. OCCURS AT ANY POINT OF ACCELERATION - WHETHER FROM LOW RATE OF SPEED TO HIGH (AS IN ENTRANCE RAMP ACCELERATION) OR FROM CRUISING SPEED TO HIGHER CRUISING SPEED (AS WHEN SPEED LIMIT INCREASES). IDENTIFIED THIS SENSATION WITHIN WEEKS OF TAKING DELIVERY OF VEHICLE AND IT HAS CONTINUED.
Corrective Action:
VEHICLE INTERMITTENTLY LOSES POWER WHEN ACCELERATING. WOULD DESCRIBE THE FEELING AS RANGING FROM A SHUDDER OR "HICCUP" TO A DROPPING SENSATION. OCCURS AT ANY POINT OF ACCELERATION - WHETHER FROM LOW RATE OF SPEED TO HIGH (AS IN ENTRANCE RAMP ACCELERATION) OR FROM CRUISING SPEED TO HIGHER CRUISING SPEED (AS WHEN SPEED LIMIT INCREASES). IDENTIFIED THIS SENSATION WITHIN WEEKS OF TAKING DELIVERY OF VEHICLE AND IT HAS CONTINUED.
Additional Notes:
VEHICLE INTERMITTENTLY LOSES POWER WHEN ACCELERATING. WOULD DESCRIBE THE FEELING AS RANGING FROM A SHUDDER OR "HICCUP" TO A DROPPING SENSATION. OCCURS AT ANY POINT OF ACCELERATION - WHETHER FROM LOW RATE OF SPEED TO HIGH (AS IN ENTRANCE RAMP ACCELERATION) OR FROM CRUISING SPEED TO HIGHER CRUISING SPEED (AS WHEN SPEED LIMIT INCREASES). IDENTIFIED THIS SENSATION WITHIN WEEKS OF TAKING DELIVERY OF VEHICLE AND IT HAS CONTINUED.
Mfg Campaign: 11390252
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE AIR FILTER COMPARTMENT FILLS WITH WATER UNDER NORMAL, IN-MOTION OPERATING CONDITIONS, LEAVING A SPONGY, MOLDY MESS OF THE AIR FILTER AND EXTREMELY POOR ENGINE PERFORMANCE AS WELL AS ENGINE OVERHEATING DURING SUMMER MONTHS. HAVE REPLACED THE FILTER REPEATEDLLY. THIS IS A SERIOUS AND DANGEROUS DESIGN FLAW.
Corrective Action:
ENGINE AIR FILTER COMPARTMENT FILLS WITH WATER UNDER NORMAL, IN-MOTION OPERATING CONDITIONS, LEAVING A SPONGY, MOLDY MESS OF THE AIR FILTER AND EXTREMELY POOR ENGINE PERFORMANCE AS WELL AS ENGINE OVERHEATING DURING SUMMER MONTHS. HAVE REPLACED THE FILTER REPEATEDLLY. THIS IS A SERIOUS AND DANGEROUS DESIGN FLAW.
Additional Notes:
ENGINE AIR FILTER COMPARTMENT FILLS WITH WATER UNDER NORMAL, IN-MOTION OPERATING CONDITIONS, LEAVING A SPONGY, MOLDY MESS OF THE AIR FILTER AND EXTREMELY POOR ENGINE PERFORMANCE AS WELL AS ENGINE OVERHEATING DURING SUMMER MONTHS. HAVE REPLACED THE FILTER REPEATEDLLY. THIS IS A SERIOUS AND DANGEROUS DESIGN FLAW.
Mfg Campaign: 11376147
Recall Date: Nov 24, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT 18,293 MILES THE VEHICLE ENTERED "LIMP MODE" WHILE UNDER NORMAL DRIVING CONDITIONS. THE PROBLEM WAS DIAGNOSED AS THE ENGINE AIR FILTER BEING SATURATED WITH WATER DUE TO A CLOGGED AIR BOX DRAIN HOLDING WATER. AT 26,054 MILES, THE FILTER WAS AGAIN FOUND TO BE SATURATED WITH WATER. THIS REQUIRED REPLACEMENT OF THE AIR FILTER A SECOND TIME. NORMAL AIR FILTER REPLACEMENT IS RECOMMENDED AT 60,000 MILES. AT LAST REPLACEMENT, VW DEALER "MODIFIED" THE AIR BOX DRAIN TO IMPROVE DRAINAGE
Corrective Action:
AT 18,293 MILES THE VEHICLE ENTERED "LIMP MODE" WHILE UNDER NORMAL DRIVING CONDITIONS. THE PROBLEM WAS DIAGNOSED AS THE ENGINE AIR FILTER BEING SATURATED WITH WATER DUE TO A CLOGGED AIR BOX DRAIN HOLDING WATER. AT 26,054 MILES, THE FILTER WAS AGAIN FOUND TO BE SATURATED WITH WATER. THIS REQUIRED REPLACEMENT OF THE AIR FILTER A SECOND TIME. NORMAL AIR FILTER REPLACEMENT IS RECOMMENDED AT 60,000 MILES. AT LAST REPLACEMENT, VW DEALER "MODIFIED" THE AIR BOX DRAIN TO IMPROVE DRAINAGE
Additional Notes:
AT 18,293 MILES THE VEHICLE ENTERED "LIMP MODE" WHILE UNDER NORMAL DRIVING CONDITIONS. THE PROBLEM WAS DIAGNOSED AS THE ENGINE AIR FILTER BEING SATURATED WITH WATER DUE TO A CLOGGED AIR BOX DRAIN HOLDING WATER. AT 26,054 MILES, THE FILTER WAS AGAIN FOUND TO BE SATURATED WITH WATER. THIS REQUIRED REPLACEMENT OF THE AIR FILTER A SECOND TIME. NORMAL AIR FILTER REPLACEMENT IS RECOMMENDED AT 60,000 MILES. AT LAST REPLACEMENT, VW DEALER "MODIFIED" THE AIR BOX DRAIN TO IMPROVE DRAINAGE
Mfg Campaign: 11365465
Recall Date: Oct 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS LEFT PARKED ON MY DRIVEWAY FOR 4 DAYS, DURING SO HEAVY RAINSTORMS PASSED OVER MY AREA. WHEN I WENT TO GO START THE CAR AFTER 4 DAYS, A SUNNY DRY DAY FINALLY, ITS SPUTTERED AND SUFFOCATED WHEN STARTING UP. HAVING HEARD THESE VEHICLES HAVE WATER PROBLEMS WITH THE AIR INTAKE FOR THE ENGINE I IMMEDIATELY SHUT OFF THE CAR. WHEN I OPENED THE AIR FILTER HOUSING THERE WERE ABOUT 2 INCHES OF WATER IN THE HOUSING THAT UNDOUBTEDLY GOT SUCKED INTO MY ENGINE WHEN IT WAS STARTED. WITH THE VEHICLE, NOT BEING DRIVEN AT ALL DURING THE RAIN, HEAVY SPRAY FROM THE ROAD OR OTHER CARS CAN BE RULED OUT AS A CAUSE AND I FIGURE THERE MUST BE A DEFECT IN THE SEAL OR DESIGN OF THE AIR INTAKE. ESPECIALLY, SINCE VW CHINA RECALLED THESE VEHICLES FOR THE EXACT SAME ISSUE EARLIER THIS YEAR. ADDITIONALLY, THE CAR WAS PARKED ON A TYPICAL INCLINED DRIVEWAY ABOUT 8 FEET IN FRONT OF THE GARAGE DOOR, IN NO PRECARIOUS POSITION. NOW THE VEHICLE CONTINUES TO SPUTTER AND LOSE REVS WHEN STARTING UP.
Corrective Action:
THE VEHICLE WAS LEFT PARKED ON MY DRIVEWAY FOR 4 DAYS, DURING SO HEAVY RAINSTORMS PASSED OVER MY AREA. WHEN I WENT TO GO START THE CAR AFTER 4 DAYS, A SUNNY DRY DAY FINALLY, ITS SPUTTERED AND SUFFOCATED WHEN STARTING UP. HAVING HEARD THESE VEHICLES HAVE WATER PROBLEMS WITH THE AIR INTAKE FOR THE ENGINE I IMMEDIATELY SHUT OFF THE CAR. WHEN I OPENED THE AIR FILTER HOUSING THERE WERE ABOUT 2 INCHES OF WATER IN THE HOUSING THAT UNDOUBTEDLY GOT SUCKED INTO MY ENGINE WHEN IT WAS STARTED. WITH THE VEHICLE, NOT BEING DRIVEN AT ALL DURING THE RAIN, HEAVY SPRAY FROM THE ROAD OR OTHER CARS CAN BE RULED OUT AS A CAUSE AND I FIGURE THERE MUST BE A DEFECT IN THE SEAL OR DESIGN OF THE AIR INTAKE. ESPECIALLY, SINCE VW CHINA RECALLED THESE VEHICLES FOR THE EXACT SAME ISSUE EARLIER THIS YEAR. ADDITIONALLY, THE CAR WAS PARKED ON A TYPICAL INCLINED DRIVEWAY ABOUT 8 FEET IN FRONT OF THE GARAGE DOOR, IN NO PRECARIOUS POSITION. NOW THE VEHICLE CONTINUES TO SPUTTER AND LOSE REVS WHEN STARTING UP.
Additional Notes:
THE VEHICLE WAS LEFT PARKED ON MY DRIVEWAY FOR 4 DAYS, DURING SO HEAVY RAINSTORMS PASSED OVER MY AREA. WHEN I WENT TO GO START THE CAR AFTER 4 DAYS, A SUNNY DRY DAY FINALLY, ITS SPUTTERED AND SUFFOCATED WHEN STARTING UP. HAVING HEARD THESE VEHICLES HAVE WATER PROBLEMS WITH THE AIR INTAKE FOR THE ENGINE I IMMEDIATELY SHUT OFF THE CAR. WHEN I OPENED THE AIR FILTER HOUSING THERE WERE ABOUT 2 INCHES OF WATER IN THE HOUSING THAT UNDOUBTEDLY GOT SUCKED INTO MY ENGINE WHEN IT WAS STARTED. WITH THE VEHICLE, NOT BEING DRIVEN AT ALL DURING THE RAIN, HEAVY SPRAY FROM THE ROAD OR OTHER CARS CAN BE RULED OUT AS A CAUSE AND I FIGURE THERE MUST BE A DEFECT IN THE SEAL OR DESIGN OF THE AIR INTAKE. ESPECIALLY, SINCE VW CHINA RECALLED THESE VEHICLES FOR THE EXACT SAME ISSUE EARLIER THIS YEAR. ADDITIONALLY, THE CAR WAS PARKED ON A TYPICAL INCLINED DRIVEWAY ABOUT 8 FEET IN FRONT OF THE GARAGE DOOR, IN NO PRECARIOUS POSITION. NOW THE VEHICLE CONTINUES TO SPUTTER AND LOSE REVS WHEN STARTING UP.
Mfg Campaign: 11360845
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUNROOF LEAKS AND WATER ACCUMULATES IN THE SPARE TIRE WELL PLUS GROWS MOLD MAKING THE VEHICLE UNSAFE TO DRIVE
Corrective Action:
SUNROOF LEAKS AND WATER ACCUMULATES IN THE SPARE TIRE WELL PLUS GROWS MOLD MAKING THE VEHICLE UNSAFE TO DRIVE
Additional Notes:
SUNROOF LEAKS AND WATER ACCUMULATES IN THE SPARE TIRE WELL PLUS GROWS MOLD MAKING THE VEHICLE UNSAFE TO DRIVE
Mfg Campaign: 11341088
Recall Date: Jul 23, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUNROOF LEAKING MOISTURE INTO CAR AND VW REFUSES TO REPAIR UNDER WARRANTY. MOLD GROWING IN A ENCLOSED ENVIRONMENT COULD BE TOXIC. AFTER DEALER RETURN MY VEHICLE FROM ANOTHER PROBLEM THAT STILL ISN'T FIXED, AFTER HAVING IT PARKED ON THEIR LOT 17 DAYS, I IMMEDIATELY NOTICED MOISTURE IN THE VEHICLE. THIS TIME THE DEALER HAS HAD IT 8 DAYS AND COUNTING AND REFUSES TO FIX THE SUNROOF DRAINS. *TR
Corrective Action:
SUNROOF LEAKING MOISTURE INTO CAR AND VW REFUSES TO REPAIR UNDER WARRANTY. MOLD GROWING IN A ENCLOSED ENVIRONMENT COULD BE TOXIC. AFTER DEALER RETURN MY VEHICLE FROM ANOTHER PROBLEM THAT STILL ISN'T FIXED, AFTER HAVING IT PARKED ON THEIR LOT 17 DAYS, I IMMEDIATELY NOTICED MOISTURE IN THE VEHICLE. THIS TIME THE DEALER HAS HAD IT 8 DAYS AND COUNTING AND REFUSES TO FIX THE SUNROOF DRAINS. *TR
Additional Notes:
SUNROOF LEAKING MOISTURE INTO CAR AND VW REFUSES TO REPAIR UNDER WARRANTY. MOLD GROWING IN A ENCLOSED ENVIRONMENT COULD BE TOXIC. AFTER DEALER RETURN MY VEHICLE FROM ANOTHER PROBLEM THAT STILL ISN'T FIXED, AFTER HAVING IT PARKED ON THEIR LOT 17 DAYS, I IMMEDIATELY NOTICED MOISTURE IN THE VEHICLE. THIS TIME THE DEALER HAS HAD IT 8 DAYS AND COUNTING AND REFUSES TO FIX THE SUNROOF DRAINS. *TR
Mfg Campaign: 11330385
Recall Date: Jun 23, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WATER FROM RAIN ENTERS THE AIR FILTER HOUSING WHILE PARKED OUTSIDE, AND SOAKS THE AIR FILTER AND DOESN'T DRAIN SO THE ENGINE INGESTS WATER AND HYDROLOCKS WHEN PULLING OUT INTO TRAFFIC. VOLKSWAGEN REFUSES TO WARRANTY THIS KNOWN PROBLEM. CAR HAS 1600 MILES ON IT. BOUGHT NEW MAECH 2018. 40 DAYS OUT OF SERVICE SO FAR. *TR
Corrective Action:
WATER FROM RAIN ENTERS THE AIR FILTER HOUSING WHILE PARKED OUTSIDE, AND SOAKS THE AIR FILTER AND DOESN'T DRAIN SO THE ENGINE INGESTS WATER AND HYDROLOCKS WHEN PULLING OUT INTO TRAFFIC. VOLKSWAGEN REFUSES TO WARRANTY THIS KNOWN PROBLEM. CAR HAS 1600 MILES ON IT. BOUGHT NEW MAECH 2018. 40 DAYS OUT OF SERVICE SO FAR. *TR
Additional Notes:
WATER FROM RAIN ENTERS THE AIR FILTER HOUSING WHILE PARKED OUTSIDE, AND SOAKS THE AIR FILTER AND DOESN'T DRAIN SO THE ENGINE INGESTS WATER AND HYDROLOCKS WHEN PULLING OUT INTO TRAFFIC. VOLKSWAGEN REFUSES TO WARRANTY THIS KNOWN PROBLEM. CAR HAS 1600 MILES ON IT. BOUGHT NEW MAECH 2018. 40 DAYS OUT OF SERVICE SO FAR. *TR
Mfg Campaign: 11330102
Recall Date: Jun 22, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WATER IN ENGINE AIRBOX. NOTICED AIR FILTER SATURATED WITH WATER WHEN CHANGING AT 21,000 MILES. APPEARS TO BE A KNOWN PROBLEM THAT IS NOT BEING ADDRESSED BY VW IN THE US.
Corrective Action:
WATER IN ENGINE AIRBOX. NOTICED AIR FILTER SATURATED WITH WATER WHEN CHANGING AT 21,000 MILES. APPEARS TO BE A KNOWN PROBLEM THAT IS NOT BEING ADDRESSED BY VW IN THE US.
Additional Notes:
WATER IN ENGINE AIRBOX. NOTICED AIR FILTER SATURATED WITH WATER WHEN CHANGING AT 21,000 MILES. APPEARS TO BE A KNOWN PROBLEM THAT IS NOT BEING ADDRESSED BY VW IN THE US.
Mfg Campaign: 11315380
Recall Date: Mar 1, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DUE TO A ENGINEERING FAULT WATER IS A GETTING INTO THE AIR INTAKE AND SOAKING THE BOTTOM OF THE AIR INTAKE WHERE ITS DETERIORATING THE FILTER AND ALSO ENDANGERING THE ENGINE OF SUCKING UP WATER AND HYDROLOCKING. THIS IS A KNOWN ISSUE AND HAS CAUSED OTHER VEHICLES OF THIS MAKE AND MODEL TO LOCK UP AND DISABLE THE ENGINE. IT IS NOT DUE TO DRIVING THROUGH WATER BUT SIMPLY FAULTY ENGINEERING THAT ALLOWS WATER TO FLOW FROM THE FRONT OF THE CAR DOWN INTO THE AIR INTAKE.
Corrective Action:
DUE TO A ENGINEERING FAULT WATER IS A GETTING INTO THE AIR INTAKE AND SOAKING THE BOTTOM OF THE AIR INTAKE WHERE ITS DETERIORATING THE FILTER AND ALSO ENDANGERING THE ENGINE OF SUCKING UP WATER AND HYDROLOCKING. THIS IS A KNOWN ISSUE AND HAS CAUSED OTHER VEHICLES OF THIS MAKE AND MODEL TO LOCK UP AND DISABLE THE ENGINE. IT IS NOT DUE TO DRIVING THROUGH WATER BUT SIMPLY FAULTY ENGINEERING THAT ALLOWS WATER TO FLOW FROM THE FRONT OF THE CAR DOWN INTO THE AIR INTAKE.
Additional Notes:
DUE TO A ENGINEERING FAULT WATER IS A GETTING INTO THE AIR INTAKE AND SOAKING THE BOTTOM OF THE AIR INTAKE WHERE ITS DETERIORATING THE FILTER AND ALSO ENDANGERING THE ENGINE OF SUCKING UP WATER AND HYDROLOCKING. THIS IS A KNOWN ISSUE AND HAS CAUSED OTHER VEHICLES OF THIS MAKE AND MODEL TO LOCK UP AND DISABLE THE ENGINE. IT IS NOT DUE TO DRIVING THROUGH WATER BUT SIMPLY FAULTY ENGINEERING THAT ALLOWS WATER TO FLOW FROM THE FRONT OF THE CAR DOWN INTO THE AIR INTAKE.
Mfg Campaign: 11308050
Recall Date: Feb 9, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WATER GETS INTO AIR TAKE SYSTEM. TOOK VEHICLE TO DEALER FOR CAR WASH AND ALSO PURCHASED A AIR FILTER. CAME TO REPLACE AIR FILTER AND OLD FILTER WAS DAMAGED AND WATERLOGGED.
Corrective Action:
WATER GETS INTO AIR TAKE SYSTEM. TOOK VEHICLE TO DEALER FOR CAR WASH AND ALSO PURCHASED A AIR FILTER. CAME TO REPLACE AIR FILTER AND OLD FILTER WAS DAMAGED AND WATERLOGGED.
Additional Notes:
WATER GETS INTO AIR TAKE SYSTEM. TOOK VEHICLE TO DEALER FOR CAR WASH AND ALSO PURCHASED A AIR FILTER. CAME TO REPLACE AIR FILTER AND OLD FILTER WAS DAMAGED AND WATERLOGGED.
Mfg Campaign: 11307948
Recall Date: Feb 8, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
FAULTY AIR INTAKE SYSTEM ALLOWS WATER TO BE INGESTED. AIR FILTER BECOMES SOAKED WITH WATER, AND WILL ULTIMATELY FAIL IF LEFT UNCHECKED. BITS OF SOGGY FILTER MEDIA WILL DAMAGE TURBOCHARGER AND POSSIBLY RECIPROCATING COMPONENTS REQUIRING ENGINE REPLACEMENT. ENGINE CAN FAIL AT ANY TIME WITHOUT WARNING, CAUSING AN UNSAFE CONDITION. WATER INGESTION CAN OCCUR WITH VEHICLE STATIONARY OR BEING DRIVEN IN WET CONDITIONS. THIS IS OCCURING IN LIGHT RAIN, AND VEHICLE HAS NOT BEEN DRIVEN THROUGH STANDING WATER.
Corrective Action:
FAULTY AIR INTAKE SYSTEM ALLOWS WATER TO BE INGESTED. AIR FILTER BECOMES SOAKED WITH WATER, AND WILL ULTIMATELY FAIL IF LEFT UNCHECKED. BITS OF SOGGY FILTER MEDIA WILL DAMAGE TURBOCHARGER AND POSSIBLY RECIPROCATING COMPONENTS REQUIRING ENGINE REPLACEMENT. ENGINE CAN FAIL AT ANY TIME WITHOUT WARNING, CAUSING AN UNSAFE CONDITION. WATER INGESTION CAN OCCUR WITH VEHICLE STATIONARY OR BEING DRIVEN IN WET CONDITIONS. THIS IS OCCURING IN LIGHT RAIN, AND VEHICLE HAS NOT BEEN DRIVEN THROUGH STANDING WATER.
Additional Notes:
FAULTY AIR INTAKE SYSTEM ALLOWS WATER TO BE INGESTED. AIR FILTER BECOMES SOAKED WITH WATER, AND WILL ULTIMATELY FAIL IF LEFT UNCHECKED. BITS OF SOGGY FILTER MEDIA WILL DAMAGE TURBOCHARGER AND POSSIBLY RECIPROCATING COMPONENTS REQUIRING ENGINE REPLACEMENT. ENGINE CAN FAIL AT ANY TIME WITHOUT WARNING, CAUSING AN UNSAFE CONDITION. WATER INGESTION CAN OCCUR WITH VEHICLE STATIONARY OR BEING DRIVEN IN WET CONDITIONS. THIS IS OCCURING IN LIGHT RAIN, AND VEHICLE HAS NOT BEEN DRIVEN THROUGH STANDING WATER.
Mfg Campaign: 11288144
Recall Date: Dec 10, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN IT RAINS HEAVILY, MY TOUAREG AIR FILTER IS VERY EASY TO GET INTO THE WATER. I CHECKED THE INFORMATION ON THE INTERNET, IT SAID IN OTHER COUNTRIES, THERE ARE LOTS OF REPORTS THAT THE SAME MODEL OF IMPORTED TOUAREG HAS LOST THE POWER ON FREE WAY BECAUSE OF THE WATER FILTER ENTERING THE WATER.
Corrective Action:
WHEN IT RAINS HEAVILY, MY TOUAREG AIR FILTER IS VERY EASY TO GET INTO THE WATER. I CHECKED THE INFORMATION ON THE INTERNET, IT SAID IN OTHER COUNTRIES, THERE ARE LOTS OF REPORTS THAT THE SAME MODEL OF IMPORTED TOUAREG HAS LOST THE POWER ON FREE WAY BECAUSE OF THE WATER FILTER ENTERING THE WATER.
Additional Notes:
WHEN IT RAINS HEAVILY, MY TOUAREG AIR FILTER IS VERY EASY TO GET INTO THE WATER. I CHECKED THE INFORMATION ON THE INTERNET, IT SAID IN OTHER COUNTRIES, THERE ARE LOTS OF REPORTS THAT THE SAME MODEL OF IMPORTED TOUAREG HAS LOST THE POWER ON FREE WAY BECAUSE OF THE WATER FILTER ENTERING THE WATER.
Mfg Campaign: 11269082
Recall Date: Oct 17, 2019
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