Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D9
Recall Date: Jul 24, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y4
Recall Date: Nov 27, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70G6
Recall Date: Oct 25, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Consumer Complaints
48 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Corrective Action:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Additional Notes:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Mfg Campaign: 11501571
Recall Date: Jan 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Corrective Action:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Additional Notes:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Mfg Campaign: 11501571
Recall Date: Jan 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Corrective Action:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Additional Notes:
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
Mfg Campaign: 11501571
Recall Date: Jan 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11459238
Recall Date: Apr 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11459238
Recall Date: Apr 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
Mfg Campaign: 11455052
Recall Date: Mar 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
Mfg Campaign: 11455052
Recall Date: Mar 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11451970
Recall Date: Feb 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11451970
Recall Date: Feb 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11447892
Recall Date: Jan 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11447892
Recall Date: Jan 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11442083
Recall Date: Nov 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11442083
Recall Date: Nov 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
Corrective Action:
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
Additional Notes:
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
Mfg Campaign: 11255799
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
Corrective Action:
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
Additional Notes:
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
Mfg Campaign: 11255799
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FRONT CRASH MITIGATION SYSTEM CALLED AUDI PRESENCE DOES NOT WORK ON MY CAR. I BOUGHT AN AUDI CERTIFIED PREOWNED VEHICLE THAT WAS SUPPOSED TO HAVE ORIGINAL WINDSHIELD TO FIND OUT 6 MONTHS AFTER I OWN CAR THAT WINDSHIELD WAS REPLACED AND PRESENCE DOES NOT WORK. THIS IS A REQUIRED SAFETY SYSTEM IN MY CAR AND WILL COST 1700 TO REPAIR. AUDI OF AMERICA REFUSES TO FIX THIS UNDER WARRANTY DESPITE THIS BEING A FAULTY SYSTEM. THEY WILL NOT EVEN RETURN MY CALLS OR EMAILS. THE PRESENCE SYSTEM STOPS THE CAR SO AN ACCIDENT DOES NOT OCCUR.
Corrective Action:
THE FRONT CRASH MITIGATION SYSTEM CALLED AUDI PRESENCE DOES NOT WORK ON MY CAR. I BOUGHT AN AUDI CERTIFIED PREOWNED VEHICLE THAT WAS SUPPOSED TO HAVE ORIGINAL WINDSHIELD TO FIND OUT 6 MONTHS AFTER I OWN CAR THAT WINDSHIELD WAS REPLACED AND PRESENCE DOES NOT WORK. THIS IS A REQUIRED SAFETY SYSTEM IN MY CAR AND WILL COST 1700 TO REPAIR. AUDI OF AMERICA REFUSES TO FIX THIS UNDER WARRANTY DESPITE THIS BEING A FAULTY SYSTEM. THEY WILL NOT EVEN RETURN MY CALLS OR EMAILS. THE PRESENCE SYSTEM STOPS THE CAR SO AN ACCIDENT DOES NOT OCCUR.
Additional Notes:
THE FRONT CRASH MITIGATION SYSTEM CALLED AUDI PRESENCE DOES NOT WORK ON MY CAR. I BOUGHT AN AUDI CERTIFIED PREOWNED VEHICLE THAT WAS SUPPOSED TO HAVE ORIGINAL WINDSHIELD TO FIND OUT 6 MONTHS AFTER I OWN CAR THAT WINDSHIELD WAS REPLACED AND PRESENCE DOES NOT WORK. THIS IS A REQUIRED SAFETY SYSTEM IN MY CAR AND WILL COST 1700 TO REPAIR. AUDI OF AMERICA REFUSES TO FIX THIS UNDER WARRANTY DESPITE THIS BEING A FAULTY SYSTEM. THEY WILL NOT EVEN RETURN MY CALLS OR EMAILS. THE PRESENCE SYSTEM STOPS THE CAR SO AN ACCIDENT DOES NOT OCCUR.
Mfg Campaign: 11240268
Recall Date: Jul 29, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS A TIRE COMPLAINT ABOUT CONTINENTAL CONTIPROCONTACT 245/40/R18 79H TIRES. AUDI PRESTIGE A4 WAS PURCHASED FROM DEALER, FLETCHER JONES AUDI IN CHICAGO, ON 12/29/17. IT HAD BEEN A DEALER DEMONSTRATOR AND HAD VERY LOW MILEAGE. IT IS USED MOSTLY FOR CITY LOW SPEED DRIVING. ON 4/25/18 ALL 4 TIRES HAD MULTIPLE BUBBLES IN SIDEWALLS AND REQUIRED REPLACEMENT. NEW TIRES WITH WARRANTY WERE PURCHASED FROM DEALER. ON 7/6/18 ONE TIRE WAS REPLACED UNDER WARRANTY. ON 1/18/19 ONE TIRE WAS REPLACED WITH BUBBLES. ON 3/24/19 3 TIRES WERE REPLACED WITH MULTIPLE BUBBLES IN SIDEWALLS. ON 4/24/19 ANOTHER TIRE WAS REPLACED WITH BUBBLES IN SIDEWALL. AS A SCIENTIST I HAVE DIFFICULTY BELIEVING THAT THIS IS JUST BAD LUCK. THIS LOOKS TO ME LIKE POOR ENGINEERING OR A MANUFACTURING DEFECT. MY TIRES WERE COVERED UNDER WARRANTY, AND TO THIS POINT MY PERSONAL EXPENSE HAS BEEN LOW. WE HAVE NOT HAD AN ACTUAL BLOWOUT OR ACCIDENT. NEVERTHELESS, I HAVE SAFETY CONCERNS FOR MYSELF AND THE GENERAL PUBLIC. THERE MUST BE SOMETHING DEFECTIVE IN THESE TIRES -- AND BEFORE ANOTHER PERSON GETS INJURED OR KILLED FROM A BLOWOUT
Corrective Action:
THIS IS A TIRE COMPLAINT ABOUT CONTINENTAL CONTIPROCONTACT 245/40/R18 79H TIRES. AUDI PRESTIGE A4 WAS PURCHASED FROM DEALER, FLETCHER JONES AUDI IN CHICAGO, ON 12/29/17. IT HAD BEEN A DEALER DEMONSTRATOR AND HAD VERY LOW MILEAGE. IT IS USED MOSTLY FOR CITY LOW SPEED DRIVING. ON 4/25/18 ALL 4 TIRES HAD MULTIPLE BUBBLES IN SIDEWALLS AND REQUIRED REPLACEMENT. NEW TIRES WITH WARRANTY WERE PURCHASED FROM DEALER. ON 7/6/18 ONE TIRE WAS REPLACED UNDER WARRANTY. ON 1/18/19 ONE TIRE WAS REPLACED WITH BUBBLES. ON 3/24/19 3 TIRES WERE REPLACED WITH MULTIPLE BUBBLES IN SIDEWALLS. ON 4/24/19 ANOTHER TIRE WAS REPLACED WITH BUBBLES IN SIDEWALL. AS A SCIENTIST I HAVE DIFFICULTY BELIEVING THAT THIS IS JUST BAD LUCK. THIS LOOKS TO ME LIKE POOR ENGINEERING OR A MANUFACTURING DEFECT. MY TIRES WERE COVERED UNDER WARRANTY, AND TO THIS POINT MY PERSONAL EXPENSE HAS BEEN LOW. WE HAVE NOT HAD AN ACTUAL BLOWOUT OR ACCIDENT. NEVERTHELESS, I HAVE SAFETY CONCERNS FOR MYSELF AND THE GENERAL PUBLIC. THERE MUST BE SOMETHING DEFECTIVE IN THESE TIRES -- AND BEFORE ANOTHER PERSON GETS INJURED OR KILLED FROM A BLOWOUT
Additional Notes:
THIS IS A TIRE COMPLAINT ABOUT CONTINENTAL CONTIPROCONTACT 245/40/R18 79H TIRES. AUDI PRESTIGE A4 WAS PURCHASED FROM DEALER, FLETCHER JONES AUDI IN CHICAGO, ON 12/29/17. IT HAD BEEN A DEALER DEMONSTRATOR AND HAD VERY LOW MILEAGE. IT IS USED MOSTLY FOR CITY LOW SPEED DRIVING. ON 4/25/18 ALL 4 TIRES HAD MULTIPLE BUBBLES IN SIDEWALLS AND REQUIRED REPLACEMENT. NEW TIRES WITH WARRANTY WERE PURCHASED FROM DEALER. ON 7/6/18 ONE TIRE WAS REPLACED UNDER WARRANTY. ON 1/18/19 ONE TIRE WAS REPLACED WITH BUBBLES. ON 3/24/19 3 TIRES WERE REPLACED WITH MULTIPLE BUBBLES IN SIDEWALLS. ON 4/24/19 ANOTHER TIRE WAS REPLACED WITH BUBBLES IN SIDEWALL. AS A SCIENTIST I HAVE DIFFICULTY BELIEVING THAT THIS IS JUST BAD LUCK. THIS LOOKS TO ME LIKE POOR ENGINEERING OR A MANUFACTURING DEFECT. MY TIRES WERE COVERED UNDER WARRANTY, AND TO THIS POINT MY PERSONAL EXPENSE HAS BEEN LOW. WE HAVE NOT HAD AN ACTUAL BLOWOUT OR ACCIDENT. NEVERTHELESS, I HAVE SAFETY CONCERNS FOR MYSELF AND THE GENERAL PUBLIC. THERE MUST BE SOMETHING DEFECTIVE IN THESE TIRES -- AND BEFORE ANOTHER PERSON GETS INJURED OR KILLED FROM A BLOWOUT
Mfg Campaign: 11206008
Recall Date: May 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I BELIEVE THIS IS THE SAME PROBLEM AS RECALL #18V370000 BUT MY CAR IS NOT IN LIST OF RECALLED CARS. WITH AN ADULT IN THE PASSENGER SEAT, A WARNING MESSAGE SAYS THAT THE BECAUSE OF A MALFUNCTION, THE AIR BAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIR BAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. I HAVE VERIFIED WITH THE DEALER THAT WHEN THE MESSAGE SAYS THE AIRBAGS ARE OFF, THEY REALLY ARE OFF. SO MY PASSENGER SOMETIMES LACKS THE PROTECTION AFFORDED BY THE AIR BAGS.
Corrective Action:
I BELIEVE THIS IS THE SAME PROBLEM AS RECALL #18V370000 BUT MY CAR IS NOT IN LIST OF RECALLED CARS. WITH AN ADULT IN THE PASSENGER SEAT, A WARNING MESSAGE SAYS THAT THE BECAUSE OF A MALFUNCTION, THE AIR BAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIR BAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. I HAVE VERIFIED WITH THE DEALER THAT WHEN THE MESSAGE SAYS THE AIRBAGS ARE OFF, THEY REALLY ARE OFF. SO MY PASSENGER SOMETIMES LACKS THE PROTECTION AFFORDED BY THE AIR BAGS.
Additional Notes:
I BELIEVE THIS IS THE SAME PROBLEM AS RECALL #18V370000 BUT MY CAR IS NOT IN LIST OF RECALLED CARS. WITH AN ADULT IN THE PASSENGER SEAT, A WARNING MESSAGE SAYS THAT THE BECAUSE OF A MALFUNCTION, THE AIR BAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIR BAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. I HAVE VERIFIED WITH THE DEALER THAT WHEN THE MESSAGE SAYS THE AIRBAGS ARE OFF, THEY REALLY ARE OFF. SO MY PASSENGER SOMETIMES LACKS THE PROTECTION AFFORDED BY THE AIR BAGS.
Mfg Campaign: 11205256
Recall Date: May 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING 35 MPH ON A WELL-PAVED ROADWAY, MY SUNROOF EXPLODED. I WAS NOT HIT BY A ROCK OR ANYTHING ELSE. THE ONLY SOUND I HEARD WAS THE POP WHEN THE EXPLOSION HAPPENED. THANKFULLY, MY SUN SHADE WAS CLOSED AND THE GLASS DID NOT ENTER THE VEHICLE.
Corrective Action:
WHILE DRIVING 35 MPH ON A WELL-PAVED ROADWAY, MY SUNROOF EXPLODED. I WAS NOT HIT BY A ROCK OR ANYTHING ELSE. THE ONLY SOUND I HEARD WAS THE POP WHEN THE EXPLOSION HAPPENED. THANKFULLY, MY SUN SHADE WAS CLOSED AND THE GLASS DID NOT ENTER THE VEHICLE.
Additional Notes:
WHILE DRIVING 35 MPH ON A WELL-PAVED ROADWAY, MY SUNROOF EXPLODED. I WAS NOT HIT BY A ROCK OR ANYTHING ELSE. THE ONLY SOUND I HEARD WAS THE POP WHEN THE EXPLOSION HAPPENED. THANKFULLY, MY SUN SHADE WAS CLOSED AND THE GLASS DID NOT ENTER THE VEHICLE.
Mfg Campaign: 11205359
Recall Date: May 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 AUDI A4. WHEN THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF SHATTERED. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT WAS INFORMED TO CALL HER INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 AUDI A4. WHEN THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF SHATTERED. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT WAS INFORMED TO CALL HER INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 AUDI A4. WHEN THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF SHATTERED. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT WAS INFORMED TO CALL HER INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11202837
Recall Date: Apr 22, 2019
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