Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D9
Recall Date: Jul 24, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y4
Recall Date: Nov 27, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70G6
Recall Date: Oct 25, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Consumer Complaints
48 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG WARNING LIGHT COMES ON IN DASH AND CHIME CONTINUOUSLY GOES OFF AT VARIOUS TIMES (WHILE STATIONARY OR DRIVING) - WITH OR WITHOUT PASSENGER IN SEAT. BROUGHT CAR TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE AIRBAG NEEDS TO BE 'RE-HARNESSED'. ALSO STATED THAT UNTIL THE REPAIR IS DONE THE LIGHT AND CHIME WILL CONTINUE GOING OFF AND THE AIRBAG IS AT RISK OF NOT DEPLOYING IN AN ACCIDENT. I AM OUTSIDE OF MY WARRANTY AND IT IS NOT COVERED EVEN THOUGH IT IS A SAFETY ISSUE. IT WILL COST ABOUT $300 TO FIX.
Corrective Action:
AIRBAG WARNING LIGHT COMES ON IN DASH AND CHIME CONTINUOUSLY GOES OFF AT VARIOUS TIMES (WHILE STATIONARY OR DRIVING) - WITH OR WITHOUT PASSENGER IN SEAT. BROUGHT CAR TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE AIRBAG NEEDS TO BE 'RE-HARNESSED'. ALSO STATED THAT UNTIL THE REPAIR IS DONE THE LIGHT AND CHIME WILL CONTINUE GOING OFF AND THE AIRBAG IS AT RISK OF NOT DEPLOYING IN AN ACCIDENT. I AM OUTSIDE OF MY WARRANTY AND IT IS NOT COVERED EVEN THOUGH IT IS A SAFETY ISSUE. IT WILL COST ABOUT $300 TO FIX.
Additional Notes:
AIRBAG WARNING LIGHT COMES ON IN DASH AND CHIME CONTINUOUSLY GOES OFF AT VARIOUS TIMES (WHILE STATIONARY OR DRIVING) - WITH OR WITHOUT PASSENGER IN SEAT. BROUGHT CAR TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE AIRBAG NEEDS TO BE 'RE-HARNESSED'. ALSO STATED THAT UNTIL THE REPAIR IS DONE THE LIGHT AND CHIME WILL CONTINUE GOING OFF AND THE AIRBAG IS AT RISK OF NOT DEPLOYING IN AN ACCIDENT. I AM OUTSIDE OF MY WARRANTY AND IT IS NOT COVERED EVEN THOUGH IT IS A SAFETY ISSUE. IT WILL COST ABOUT $300 TO FIX.
Mfg Campaign: 11183314
Recall Date: Feb 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
CPSC: DRIVING ON INTERSTATE AT 70 MPH, SIDEWALL BLEW OUT ON TIRE. PIRELLI CINTURATO P7, 245/40R18. THIS IS THIRD TIRE IN A SET OF 4 TO FAIL ON AN AUDI A4, 2017 MODEL *DT *TR
Corrective Action:
CPSC: DRIVING ON INTERSTATE AT 70 MPH, SIDEWALL BLEW OUT ON TIRE. PIRELLI CINTURATO P7, 245/40R18. THIS IS THIRD TIRE IN A SET OF 4 TO FAIL ON AN AUDI A4, 2017 MODEL *DT *TR
Additional Notes:
CPSC: DRIVING ON INTERSTATE AT 70 MPH, SIDEWALL BLEW OUT ON TIRE. PIRELLI CINTURATO P7, 245/40R18. THIS IS THIRD TIRE IN A SET OF 4 TO FAIL ON AN AUDI A4, 2017 MODEL *DT *TR
Mfg Campaign: 11173990
Recall Date: Jan 31, 2019
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I LEASED MY AUDI A4 IN JUNE 2017 AND I TOOK MY CAR TO DEALER FOR THE FIRST SERVICE AT 8000 MILES AND THEY SAID I NEED TO REPLACE ALL 4 TIRES AS TIRES HAS NO MORE LIFE IN IT. LATER, I CHECKED WITH THE OTHER DEALER AND THEY SAID THE SAME THING. I HAD CONTINENTAL SPORTCONTACT 6 R02 BW 245/35R19 93Y TIRES. THERE MUST BE SOMETHING WRONG WITH THESE TIRES OR QUALITY OF THESE TIRES ARE REALLY BAD. AUDI DO NOT TAKE RESPONSIBILITY AS THEY SAY CONTACT CONTINENTAL. WHY WOULD AUDI PUT SUCH BAD TIRES IF THEY WOULD NOT EVEN LAST FOR 8000 MILES?
Corrective Action:
I LEASED MY AUDI A4 IN JUNE 2017 AND I TOOK MY CAR TO DEALER FOR THE FIRST SERVICE AT 8000 MILES AND THEY SAID I NEED TO REPLACE ALL 4 TIRES AS TIRES HAS NO MORE LIFE IN IT. LATER, I CHECKED WITH THE OTHER DEALER AND THEY SAID THE SAME THING. I HAD CONTINENTAL SPORTCONTACT 6 R02 BW 245/35R19 93Y TIRES. THERE MUST BE SOMETHING WRONG WITH THESE TIRES OR QUALITY OF THESE TIRES ARE REALLY BAD. AUDI DO NOT TAKE RESPONSIBILITY AS THEY SAY CONTACT CONTINENTAL. WHY WOULD AUDI PUT SUCH BAD TIRES IF THEY WOULD NOT EVEN LAST FOR 8000 MILES?
Additional Notes:
I LEASED MY AUDI A4 IN JUNE 2017 AND I TOOK MY CAR TO DEALER FOR THE FIRST SERVICE AT 8000 MILES AND THEY SAID I NEED TO REPLACE ALL 4 TIRES AS TIRES HAS NO MORE LIFE IN IT. LATER, I CHECKED WITH THE OTHER DEALER AND THEY SAID THE SAME THING. I HAD CONTINENTAL SPORTCONTACT 6 R02 BW 245/35R19 93Y TIRES. THERE MUST BE SOMETHING WRONG WITH THESE TIRES OR QUALITY OF THESE TIRES ARE REALLY BAD. AUDI DO NOT TAKE RESPONSIBILITY AS THEY SAY CONTACT CONTINENTAL. WHY WOULD AUDI PUT SUCH BAD TIRES IF THEY WOULD NOT EVEN LAST FOR 8000 MILES?
Mfg Campaign: 11164862
Recall Date: Jan 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT ONLY CAME ON ONCE AND THAT IS WHEN THE INTAKE MANIFOLD DETECTED A PROBLEM. AUDI REPLACED THE INTAKE MANIFOLD TWO TIMES AFTER NUMEROUS SERVICE VISITS! THE SPUTTER, LAG, OCCURS ALL THE TIME I EVEN RECORDED A VIDEO BUT WAS UNABLE TO BE RECTIFIED.
Corrective Action:
CHECK ENGINE LIGHT ONLY CAME ON ONCE AND THAT IS WHEN THE INTAKE MANIFOLD DETECTED A PROBLEM. AUDI REPLACED THE INTAKE MANIFOLD TWO TIMES AFTER NUMEROUS SERVICE VISITS! THE SPUTTER, LAG, OCCURS ALL THE TIME I EVEN RECORDED A VIDEO BUT WAS UNABLE TO BE RECTIFIED.
Additional Notes:
CHECK ENGINE LIGHT ONLY CAME ON ONCE AND THAT IS WHEN THE INTAKE MANIFOLD DETECTED A PROBLEM. AUDI REPLACED THE INTAKE MANIFOLD TWO TIMES AFTER NUMEROUS SERVICE VISITS! THE SPUTTER, LAG, OCCURS ALL THE TIME I EVEN RECORDED A VIDEO BUT WAS UNABLE TO BE RECTIFIED.
Mfg Campaign: 11131505
Recall Date: Sep 25, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER HAVING THIS VEHICLE FOR 18 MONTHS THE CAR BEGAN TO FREEZE WHILE BACKING UO. THERE ARE NO OBJECTS, CARS OR HUMANS ANYWHERE AROUND THE VEHICLE WHEN THIS OCCURS. THE CAR WAS MOVING AT A VERY LOW SPEED WHEN ALL OF A SUDDEN THE AUTO LOCKS UP AND THE BRAKES ENGAGE, YOU HAVE TO STEP ON THE BRAKE IN ORDER TO RELEASE THE VEHICLE. THIS OCCURS WHILE BACKING OUT OF A PARKING SPACE, MY GARAGE WHERE THERE IS NOTHING NEAR THE VEHICLE. I HAVE TAKEN THE CAR TO AUDI 3 TIMES AND EACH TIME THEY TELL ME THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE ALSO CONTACTED AUDI USA NUMEROUS TIMES AND WAS AGAIN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE . I CONTACTED AUDI'S EXECUTIVE OFFICES AS WELL.
Corrective Action:
AFTER HAVING THIS VEHICLE FOR 18 MONTHS THE CAR BEGAN TO FREEZE WHILE BACKING UO. THERE ARE NO OBJECTS, CARS OR HUMANS ANYWHERE AROUND THE VEHICLE WHEN THIS OCCURS. THE CAR WAS MOVING AT A VERY LOW SPEED WHEN ALL OF A SUDDEN THE AUTO LOCKS UP AND THE BRAKES ENGAGE, YOU HAVE TO STEP ON THE BRAKE IN ORDER TO RELEASE THE VEHICLE. THIS OCCURS WHILE BACKING OUT OF A PARKING SPACE, MY GARAGE WHERE THERE IS NOTHING NEAR THE VEHICLE. I HAVE TAKEN THE CAR TO AUDI 3 TIMES AND EACH TIME THEY TELL ME THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE ALSO CONTACTED AUDI USA NUMEROUS TIMES AND WAS AGAIN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE . I CONTACTED AUDI'S EXECUTIVE OFFICES AS WELL.
Additional Notes:
AFTER HAVING THIS VEHICLE FOR 18 MONTHS THE CAR BEGAN TO FREEZE WHILE BACKING UO. THERE ARE NO OBJECTS, CARS OR HUMANS ANYWHERE AROUND THE VEHICLE WHEN THIS OCCURS. THE CAR WAS MOVING AT A VERY LOW SPEED WHEN ALL OF A SUDDEN THE AUTO LOCKS UP AND THE BRAKES ENGAGE, YOU HAVE TO STEP ON THE BRAKE IN ORDER TO RELEASE THE VEHICLE. THIS OCCURS WHILE BACKING OUT OF A PARKING SPACE, MY GARAGE WHERE THERE IS NOTHING NEAR THE VEHICLE. I HAVE TAKEN THE CAR TO AUDI 3 TIMES AND EACH TIME THEY TELL ME THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE ALSO CONTACTED AUDI USA NUMEROUS TIMES AND WAS AGAIN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE . I CONTACTED AUDI'S EXECUTIVE OFFICES AS WELL.
Mfg Campaign: 11128708
Recall Date: Sep 11, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN VEHICLE HAS BEEN DRIVEN IN WET WEATHER AND PARKED IN THE GARAGE AT 70 TO 80 DEGREES F WITH THE PARKING BRAKE ON FOR AN EXTENDED PERIOD OF TIME, THE PARKING BRAKE INTERMITTENTLY LOCKS UP REQUIRING A DANGEROUS AMOUNT OF THROTTLE TO BREAK IT LOOSE.
Corrective Action:
WHEN VEHICLE HAS BEEN DRIVEN IN WET WEATHER AND PARKED IN THE GARAGE AT 70 TO 80 DEGREES F WITH THE PARKING BRAKE ON FOR AN EXTENDED PERIOD OF TIME, THE PARKING BRAKE INTERMITTENTLY LOCKS UP REQUIRING A DANGEROUS AMOUNT OF THROTTLE TO BREAK IT LOOSE.
Additional Notes:
WHEN VEHICLE HAS BEEN DRIVEN IN WET WEATHER AND PARKED IN THE GARAGE AT 70 TO 80 DEGREES F WITH THE PARKING BRAKE ON FOR AN EXTENDED PERIOD OF TIME, THE PARKING BRAKE INTERMITTENTLY LOCKS UP REQUIRING A DANGEROUS AMOUNT OF THROTTLE TO BREAK IT LOOSE.
Mfg Campaign: 11097850
Recall Date: May 24, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
WHILE DRIVING WITH THE DRIVER'S SEATBELT LATCHED, I RECEIVED A WARNING/REMINDER TO FASTEN THE SEATBELT. AFTER SEVERAL SECONDS, THE CHIME AND WARNING MESSAGE STOPPED. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED THE SEATBELT RECEPTACLE.
Corrective Action:
WHILE DRIVING WITH THE DRIVER'S SEATBELT LATCHED, I RECEIVED A WARNING/REMINDER TO FASTEN THE SEATBELT. AFTER SEVERAL SECONDS, THE CHIME AND WARNING MESSAGE STOPPED. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED THE SEATBELT RECEPTACLE.
Additional Notes:
WHILE DRIVING WITH THE DRIVER'S SEATBELT LATCHED, I RECEIVED A WARNING/REMINDER TO FASTEN THE SEATBELT. AFTER SEVERAL SECONDS, THE CHIME AND WARNING MESSAGE STOPPED. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED THE SEATBELT RECEPTACLE.
Mfg Campaign: 11084316
Recall Date: Apr 10, 2018
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
Corrective Action:
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
Additional Notes:
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
Mfg Campaign: 11064297
Recall Date: Jan 22, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
Corrective Action:
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
Additional Notes:
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
Mfg Campaign: 11064297
Recall Date: Jan 22, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON SAN MATEO BRIDGE AROUND 5PM THE SUN ROOF SUDDENLY EXPLODED WITH A HUGE BANG SOUND. THE CAR WAS MOVING AT ABOUT 70 MPH.
Corrective Action:
WHILE DRIVING ON SAN MATEO BRIDGE AROUND 5PM THE SUN ROOF SUDDENLY EXPLODED WITH A HUGE BANG SOUND. THE CAR WAS MOVING AT ABOUT 70 MPH.
Additional Notes:
WHILE DRIVING ON SAN MATEO BRIDGE AROUND 5PM THE SUN ROOF SUDDENLY EXPLODED WITH A HUGE BANG SOUND. THE CAR WAS MOVING AT ABOUT 70 MPH.
Mfg Campaign: 11033486
Recall Date: Oct 16, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (SEE PHOTO) HAD SEMI-DETACHED FROM THE DOOR PANEL AND LACERATED HER FOOT, PIERCING THROUGH HER FOOT AND COMING OUT BETWEEN HER TOES. THIS METAL TRIM PIECE LOOKED LIKE A SHARP KNIFE BLADE, AND HAD COME OUT OF ITS GLUED SPOT ON THE DOOR, STICKING OUT AT A 25-30 DEGREE ANGLE. I PUT PRESSURE ON THE WOUND AND REMOVED THE PIECE FROM THE CAR TO PREVENT FURTHER INJURY, CUTTING MYSELF IN THE PROCESS. IT WAS COVERED WITH BLOOD. I IMMEDIATELY DROVE HER TO THE ER AT MERCY HOSPITAL. DR. MILLER, A PLASTIC SURGEON, SPENT 2 HOURS CLEANING THE WOUND, PULLING THE FLAYED SKIN BACK TO ITS ORIGINAL POSITION, AND STITCHING TENDONS AND BLOOD VESSELS THAT WERE AFFECTED IN THE INJURY. HE PLACED CONTINUOUS ABSORBABLE SUTURES THE LENGTH OF THE WOUND. (SEE PHOTO) SHE WAS DISCHARGED WITH ORDERS NOT TO WALK OR PUT ANY WEIGHT ON THE FOOT, EXCEPT TO GO TO THE BATHROOM, FOR AT LEAST 3 WEEKS. THE DOCTOR TOLD HER SHE MAY LOSE THE SKIN ON THE FOOT AND MAY HAVE TO RECEIVE SKIN GRAFTS TO REPAIR THE WOUND. MY DAUGHTER WAS IN EXCRUCIATING PAIN AND IT IS STILL UNKNOWN WHETHER SHE WILL HAVE PERMANENT SCARRING OR PAIN, OR IF SHE WILL REGAIN FULL FUNCTIONING OF THE FOOT. SHE HAS UNDERGONE A COURSE OF ANTIBIOTICS AND REMAINED ON BED REST FOR 30 DAYS SINCE THE INCIDENT. THE SHARP METAL BLADE WAS ONLY GLUED ON THE DOOR SURFACE, WITH NO SCREWS TO ATTACH IT TO THE DOOR. THIS IS WHAT APPEARED TO CAUSE THIS BLADE TO DETACH FROM THE DOOR AND STAB INTO MY DAUGHTER'S FOOT.
Corrective Action:
AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (SEE PHOTO) HAD SEMI-DETACHED FROM THE DOOR PANEL AND LACERATED HER FOOT, PIERCING THROUGH HER FOOT AND COMING OUT BETWEEN HER TOES. THIS METAL TRIM PIECE LOOKED LIKE A SHARP KNIFE BLADE, AND HAD COME OUT OF ITS GLUED SPOT ON THE DOOR, STICKING OUT AT A 25-30 DEGREE ANGLE. I PUT PRESSURE ON THE WOUND AND REMOVED THE PIECE FROM THE CAR TO PREVENT FURTHER INJURY, CUTTING MYSELF IN THE PROCESS. IT WAS COVERED WITH BLOOD. I IMMEDIATELY DROVE HER TO THE ER AT MERCY HOSPITAL. DR. MILLER, A PLASTIC SURGEON, SPENT 2 HOURS CLEANING THE WOUND, PULLING THE FLAYED SKIN BACK TO ITS ORIGINAL POSITION, AND STITCHING TENDONS AND BLOOD VESSELS THAT WERE AFFECTED IN THE INJURY. HE PLACED CONTINUOUS ABSORBABLE SUTURES THE LENGTH OF THE WOUND. (SEE PHOTO) SHE WAS DISCHARGED WITH ORDERS NOT TO WALK OR PUT ANY WEIGHT ON THE FOOT, EXCEPT TO GO TO THE BATHROOM, FOR AT LEAST 3 WEEKS. THE DOCTOR TOLD HER SHE MAY LOSE THE SKIN ON THE FOOT AND MAY HAVE TO RECEIVE SKIN GRAFTS TO REPAIR THE WOUND. MY DAUGHTER WAS IN EXCRUCIATING PAIN AND IT IS STILL UNKNOWN WHETHER SHE WILL HAVE PERMANENT SCARRING OR PAIN, OR IF SHE WILL REGAIN FULL FUNCTIONING OF THE FOOT. SHE HAS UNDERGONE A COURSE OF ANTIBIOTICS AND REMAINED ON BED REST FOR 30 DAYS SINCE THE INCIDENT. THE SHARP METAL BLADE WAS ONLY GLUED ON THE DOOR SURFACE, WITH NO SCREWS TO ATTACH IT TO THE DOOR. THIS IS WHAT APPEARED TO CAUSE THIS BLADE TO DETACH FROM THE DOOR AND STAB INTO MY DAUGHTER'S FOOT.
Additional Notes:
AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (SEE PHOTO) HAD SEMI-DETACHED FROM THE DOOR PANEL AND LACERATED HER FOOT, PIERCING THROUGH HER FOOT AND COMING OUT BETWEEN HER TOES. THIS METAL TRIM PIECE LOOKED LIKE A SHARP KNIFE BLADE, AND HAD COME OUT OF ITS GLUED SPOT ON THE DOOR, STICKING OUT AT A 25-30 DEGREE ANGLE. I PUT PRESSURE ON THE WOUND AND REMOVED THE PIECE FROM THE CAR TO PREVENT FURTHER INJURY, CUTTING MYSELF IN THE PROCESS. IT WAS COVERED WITH BLOOD. I IMMEDIATELY DROVE HER TO THE ER AT MERCY HOSPITAL. DR. MILLER, A PLASTIC SURGEON, SPENT 2 HOURS CLEANING THE WOUND, PULLING THE FLAYED SKIN BACK TO ITS ORIGINAL POSITION, AND STITCHING TENDONS AND BLOOD VESSELS THAT WERE AFFECTED IN THE INJURY. HE PLACED CONTINUOUS ABSORBABLE SUTURES THE LENGTH OF THE WOUND. (SEE PHOTO) SHE WAS DISCHARGED WITH ORDERS NOT TO WALK OR PUT ANY WEIGHT ON THE FOOT, EXCEPT TO GO TO THE BATHROOM, FOR AT LEAST 3 WEEKS. THE DOCTOR TOLD HER SHE MAY LOSE THE SKIN ON THE FOOT AND MAY HAVE TO RECEIVE SKIN GRAFTS TO REPAIR THE WOUND. MY DAUGHTER WAS IN EXCRUCIATING PAIN AND IT IS STILL UNKNOWN WHETHER SHE WILL HAVE PERMANENT SCARRING OR PAIN, OR IF SHE WILL REGAIN FULL FUNCTIONING OF THE FOOT. SHE HAS UNDERGONE A COURSE OF ANTIBIOTICS AND REMAINED ON BED REST FOR 30 DAYS SINCE THE INCIDENT. THE SHARP METAL BLADE WAS ONLY GLUED ON THE DOOR SURFACE, WITH NO SCREWS TO ATTACH IT TO THE DOOR. THIS IS WHAT APPEARED TO CAUSE THIS BLADE TO DETACH FROM THE DOOR AND STAB INTO MY DAUGHTER'S FOOT.
Mfg Campaign: 11033873
Recall Date: Oct 16, 2017
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
LATELY THE AIRBAG LIGHT WILL COME AN AND I WILL GET A MESSAGE SAYING "SAFETY MALFUNCTION", I AM TAKING IT BY THE SHOP TOMORROW, BUT JUST IN CASE SOMEONE ELSE HAS THIS PROBLEM, IT WILL BE IDENTIFIED. WE WERE DRIVING AND IT CAME ON, THEN WENT OFF THEN CAME BACK ON. ALSO THE IDENTIFY UP BY THE LIGHTS WERE GOING BETWEEN PASSENGER AIR BAG OFF AND ON, AND MY WIFE WAS IN THE PASSENGER SEAT.
Corrective Action:
LATELY THE AIRBAG LIGHT WILL COME AN AND I WILL GET A MESSAGE SAYING "SAFETY MALFUNCTION", I AM TAKING IT BY THE SHOP TOMORROW, BUT JUST IN CASE SOMEONE ELSE HAS THIS PROBLEM, IT WILL BE IDENTIFIED. WE WERE DRIVING AND IT CAME ON, THEN WENT OFF THEN CAME BACK ON. ALSO THE IDENTIFY UP BY THE LIGHTS WERE GOING BETWEEN PASSENGER AIR BAG OFF AND ON, AND MY WIFE WAS IN THE PASSENGER SEAT.
Additional Notes:
LATELY THE AIRBAG LIGHT WILL COME AN AND I WILL GET A MESSAGE SAYING "SAFETY MALFUNCTION", I AM TAKING IT BY THE SHOP TOMORROW, BUT JUST IN CASE SOMEONE ELSE HAS THIS PROBLEM, IT WILL BE IDENTIFIED. WE WERE DRIVING AND IT CAME ON, THEN WENT OFF THEN CAME BACK ON. ALSO THE IDENTIFY UP BY THE LIGHTS WERE GOING BETWEEN PASSENGER AIR BAG OFF AND ON, AND MY WIFE WAS IN THE PASSENGER SEAT.
Mfg Campaign: 11005897
Recall Date: Jul 17, 2017
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL -- AUDI ISSUED THE RECALL IN JAN 2017 AND STILL DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. MEANWHILE, I AM UNABLE TO TAKE MY WIFE OR OTHER FAMILY/FRIENDS ANYWHERE IN MY CAR BECAUSE I FEAR FOR THEIR LIVES (BASED ON THE RECALL LETTER'S WARNING OF INJURY/DEATH). I CALLED AUDI OF AMERICA TWICE, AND THEY HAVE NOT STARTED SOURCING PARTS. I CALLED THE DEALERSHIP, AND THEY HAVE NO RECEIVED PARTS, NOR HAVE THEY REPLACED ANY TAKATA AIRBAGS TO DATE. IT APPEARS THAT EVEN THOUGH A RECALL WAS ISSUED, NOTHING IS HAPPENING.
Corrective Action:
TAKATA RECALL -- AUDI ISSUED THE RECALL IN JAN 2017 AND STILL DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. MEANWHILE, I AM UNABLE TO TAKE MY WIFE OR OTHER FAMILY/FRIENDS ANYWHERE IN MY CAR BECAUSE I FEAR FOR THEIR LIVES (BASED ON THE RECALL LETTER'S WARNING OF INJURY/DEATH). I CALLED AUDI OF AMERICA TWICE, AND THEY HAVE NOT STARTED SOURCING PARTS. I CALLED THE DEALERSHIP, AND THEY HAVE NO RECEIVED PARTS, NOR HAVE THEY REPLACED ANY TAKATA AIRBAGS TO DATE. IT APPEARS THAT EVEN THOUGH A RECALL WAS ISSUED, NOTHING IS HAPPENING.
Additional Notes:
TAKATA RECALL -- AUDI ISSUED THE RECALL IN JAN 2017 AND STILL DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. MEANWHILE, I AM UNABLE TO TAKE MY WIFE OR OTHER FAMILY/FRIENDS ANYWHERE IN MY CAR BECAUSE I FEAR FOR THEIR LIVES (BASED ON THE RECALL LETTER'S WARNING OF INJURY/DEATH). I CALLED AUDI OF AMERICA TWICE, AND THEY HAVE NOT STARTED SOURCING PARTS. I CALLED THE DEALERSHIP, AND THEY HAVE NO RECEIVED PARTS, NOR HAVE THEY REPLACED ANY TAKATA AIRBAGS TO DATE. IT APPEARS THAT EVEN THOUGH A RECALL WAS ISSUED, NOTHING IS HAPPENING.
Mfg Campaign: 11005308
Recall Date: Jul 14, 2017
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 10972205
Recall Date: Apr 13, 2017
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Corrective Action:
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Additional Notes:
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Mfg Campaign: 10972076
Recall Date: Apr 12, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Corrective Action:
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Additional Notes:
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Mfg Campaign: 10972076
Recall Date: Apr 12, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Mfg Campaign: 10971541
Recall Date: Apr 10, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Mfg Campaign: 10971541
Recall Date: Apr 10, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Mfg Campaign: 10971541
Recall Date: Apr 10, 2017
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 10968976
Recall Date: Mar 28, 2017
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