Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D9
Recall Date: Jul 24, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y4
Recall Date: Nov 27, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70G6
Recall Date: Oct 25, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Consumer Complaints
48 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 10968976
Recall Date: Mar 28, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON TWO SEPARATE OCCASIONS THE DRIVER'S SIDE FRONT WINDOW STOPPED FUNCTIONING. IT HAS ALWAYS BEEN IN THE DOWN POSITION WHEN THIS HAPPENS. THE OTHER WINDOWS STILL FUNCTION PROPERLY. MULTIPLE VEHICLE POWER CYCLES DID NOT CORRECT THE PROBLEM. AFTER A FEW DAYS IT JUST STARTED TO WORK, THE FIRST TIME. IT STILL DOES NOT WORK AFTER THE SECOND OCCURRENCE, THAT BEGAN EARLIER TODAY. DIDN'T MATTER IF THE VEHICLE WAS MOVING OR NOT, HAD BEEN RUNNING FOR A WHILE BUT NOT MOVING. THE FIRST OCCURRENCE HAPPENED THE DAY AFTER THE DEALER DELIVERED THE VEHICLE, IT CURRENTLY HAS 15XX MILES.
Corrective Action:
ON TWO SEPARATE OCCASIONS THE DRIVER'S SIDE FRONT WINDOW STOPPED FUNCTIONING. IT HAS ALWAYS BEEN IN THE DOWN POSITION WHEN THIS HAPPENS. THE OTHER WINDOWS STILL FUNCTION PROPERLY. MULTIPLE VEHICLE POWER CYCLES DID NOT CORRECT THE PROBLEM. AFTER A FEW DAYS IT JUST STARTED TO WORK, THE FIRST TIME. IT STILL DOES NOT WORK AFTER THE SECOND OCCURRENCE, THAT BEGAN EARLIER TODAY. DIDN'T MATTER IF THE VEHICLE WAS MOVING OR NOT, HAD BEEN RUNNING FOR A WHILE BUT NOT MOVING. THE FIRST OCCURRENCE HAPPENED THE DAY AFTER THE DEALER DELIVERED THE VEHICLE, IT CURRENTLY HAS 15XX MILES.
Additional Notes:
ON TWO SEPARATE OCCASIONS THE DRIVER'S SIDE FRONT WINDOW STOPPED FUNCTIONING. IT HAS ALWAYS BEEN IN THE DOWN POSITION WHEN THIS HAPPENS. THE OTHER WINDOWS STILL FUNCTION PROPERLY. MULTIPLE VEHICLE POWER CYCLES DID NOT CORRECT THE PROBLEM. AFTER A FEW DAYS IT JUST STARTED TO WORK, THE FIRST TIME. IT STILL DOES NOT WORK AFTER THE SECOND OCCURRENCE, THAT BEGAN EARLIER TODAY. DIDN'T MATTER IF THE VEHICLE WAS MOVING OR NOT, HAD BEEN RUNNING FOR A WHILE BUT NOT MOVING. THE FIRST OCCURRENCE HAPPENED THE DAY AFTER THE DEALER DELIVERED THE VEHICLE, IT CURRENTLY HAS 15XX MILES.
Mfg Campaign: 10927537
Recall Date: Nov 22, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Corrective Action:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Additional Notes:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Mfg Campaign: 10926549
Recall Date: Nov 16, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Corrective Action:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Additional Notes:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Mfg Campaign: 10926549
Recall Date: Nov 16, 2016
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Corrective Action:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Additional Notes:
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Mfg Campaign: 10926549
Recall Date: Nov 16, 2016
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Corrective Action:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Additional Notes:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Mfg Campaign: 10926550
Recall Date: Nov 16, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Corrective Action:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Additional Notes:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Mfg Campaign: 10926550
Recall Date: Nov 16, 2016
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Corrective Action:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Additional Notes:
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Mfg Campaign: 10926550
Recall Date: Nov 16, 2016
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury