Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
843 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE POWER STEERING STOPS WORKING LOCKING UP STEERING WHEEL, VERY DANGEROUS. WHILE PARKED POWER STEERING DOESN'T WORK, UNABLE TO TURN WHEEL OR STEER. POWER STEERING STOPS WORKING WHILE STATIONARY AND IN MOTION.
Corrective Action:
WHILE DRIVING THE POWER STEERING STOPS WORKING LOCKING UP STEERING WHEEL, VERY DANGEROUS. WHILE PARKED POWER STEERING DOESN'T WORK, UNABLE TO TURN WHEEL OR STEER. POWER STEERING STOPS WORKING WHILE STATIONARY AND IN MOTION.
Additional Notes:
WHILE DRIVING THE POWER STEERING STOPS WORKING LOCKING UP STEERING WHEEL, VERY DANGEROUS. WHILE PARKED POWER STEERING DOESN'T WORK, UNABLE TO TURN WHEEL OR STEER. POWER STEERING STOPS WORKING WHILE STATIONARY AND IN MOTION.
Mfg Campaign: 11172340
Recall Date: Jan 27, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
SIDE CERTAIN AIRBAGS DEPLOYED FOR NO REASON ON MILD OFF-ROAD TRAIL GOING ABOUT 20MPH.
Corrective Action:
SIDE CERTAIN AIRBAGS DEPLOYED FOR NO REASON ON MILD OFF-ROAD TRAIL GOING ABOUT 20MPH.
Additional Notes:
SIDE CERTAIN AIRBAGS DEPLOYED FOR NO REASON ON MILD OFF-ROAD TRAIL GOING ABOUT 20MPH.
Mfg Campaign: 11171093
Recall Date: Jan 20, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERVICE STABILITRAK. ABS NONFUNCTIONAL OR TRACTION CONTROL. DEALER CLAIMS POWER STEERING ASSIST GEAR TO BE CAUSE OF ISSUE. SOUNDS LIKE 2015 COLORADO RECALL ISSUE
Corrective Action:
SERVICE STABILITRAK. ABS NONFUNCTIONAL OR TRACTION CONTROL. DEALER CLAIMS POWER STEERING ASSIST GEAR TO BE CAUSE OF ISSUE. SOUNDS LIKE 2015 COLORADO RECALL ISSUE
Additional Notes:
SERVICE STABILITRAK. ABS NONFUNCTIONAL OR TRACTION CONTROL. DEALER CLAIMS POWER STEERING ASSIST GEAR TO BE CAUSE OF ISSUE. SOUNDS LIKE 2015 COLORADO RECALL ISSUE
Mfg Campaign: 11170253
Recall Date: Jan 15, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SERVICE STABILITRAK. ABS NONFUNCTIONAL OR TRACTION CONTROL. DEALER CLAIMS POWER STEERING ASSIST GEAR TO BE CAUSE OF ISSUE. SOUNDS LIKE 2015 COLORADO RECALL ISSUE
Corrective Action:
SERVICE STABILITRAK. ABS NONFUNCTIONAL OR TRACTION CONTROL. DEALER CLAIMS POWER STEERING ASSIST GEAR TO BE CAUSE OF ISSUE. SOUNDS LIKE 2015 COLORADO RECALL ISSUE
Additional Notes:
SERVICE STABILITRAK. ABS NONFUNCTIONAL OR TRACTION CONTROL. DEALER CLAIMS POWER STEERING ASSIST GEAR TO BE CAUSE OF ISSUE. SOUNDS LIKE 2015 COLORADO RECALL ISSUE
Mfg Campaign: 11170253
Recall Date: Jan 15, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
BAD AIRBAG SENSOR IN BACK OF FRONT BUMPER. WAS TOLD IF NOT REPLACED, AIRBAGS WOULD NOT DEPLOY. NOT COVERED UNDER WARRANTY AND NO RECALL FOUND.
Corrective Action:
BAD AIRBAG SENSOR IN BACK OF FRONT BUMPER. WAS TOLD IF NOT REPLACED, AIRBAGS WOULD NOT DEPLOY. NOT COVERED UNDER WARRANTY AND NO RECALL FOUND.
Additional Notes:
BAD AIRBAG SENSOR IN BACK OF FRONT BUMPER. WAS TOLD IF NOT REPLACED, AIRBAGS WOULD NOT DEPLOY. NOT COVERED UNDER WARRANTY AND NO RECALL FOUND.
Mfg Campaign: 11164910
Recall Date: Jan 7, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABOUT HALF DOZEN TIMES MY KEY WOULD TURN OFF THE ENGINE BUT NOT THE DASH (RADIO, LIGHT ETC) THEN WOULD NOT TURN FAR ENOUGH SO I COULD REMOVE THE KEY. AFTER RESTARTING AND SHIFTING THROUGH THE GEARS A COUPLE OF TIMES IT WOULD TURN OFF AS IT SHOULD AND I COULD REMOVE THE KEY. THIS DOES NOT HAPPEN ALL THE TIME BUT IS A PAIN WHEN YOUR NOT SURE IF YOU WILL GET THE KEY OUT AT THE STORE.
Corrective Action:
ABOUT HALF DOZEN TIMES MY KEY WOULD TURN OFF THE ENGINE BUT NOT THE DASH (RADIO, LIGHT ETC) THEN WOULD NOT TURN FAR ENOUGH SO I COULD REMOVE THE KEY. AFTER RESTARTING AND SHIFTING THROUGH THE GEARS A COUPLE OF TIMES IT WOULD TURN OFF AS IT SHOULD AND I COULD REMOVE THE KEY. THIS DOES NOT HAPPEN ALL THE TIME BUT IS A PAIN WHEN YOUR NOT SURE IF YOU WILL GET THE KEY OUT AT THE STORE.
Additional Notes:
ABOUT HALF DOZEN TIMES MY KEY WOULD TURN OFF THE ENGINE BUT NOT THE DASH (RADIO, LIGHT ETC) THEN WOULD NOT TURN FAR ENOUGH SO I COULD REMOVE THE KEY. AFTER RESTARTING AND SHIFTING THROUGH THE GEARS A COUPLE OF TIMES IT WOULD TURN OFF AS IT SHOULD AND I COULD REMOVE THE KEY. THIS DOES NOT HAPPEN ALL THE TIME BUT IS A PAIN WHEN YOUR NOT SURE IF YOU WILL GET THE KEY OUT AT THE STORE.
Mfg Campaign: 11163539
Recall Date: Dec 26, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AS I WAS DRIVING MY VEHICLE HOME FROM WORK, MY VEHICLE LOST ACCELERATION AND THE STABILTRAX WARNING CAME ON. I HAD TO PULL OFF OF THE HIGHWAY AS FAST AS I COULD DUE TO THE FACT THAT THE SPEED WAS 75 AND MY VEHICLE WAS DECELERATING VERY QUICKLY. I TURNED MY CAR OFF MOMENTARILY AND IT MAGICALLY BECAME NORMAL OTHER THEN THE CHECK ENGINE LIGHT STAYING ON. I ONLY HAVE 41000 MILES ON MY TRUCK, SO THERE IS NO REASON WHY IT SHOULD BE MESSING UP ALREADY! FROM THE LOOKS OF THE RESEARCH I HAVE DONE, THIS IS A COMMON OCCURRENCE ON THIS YEA,R MAKE, AND MODEL OF THIS TRUCK. IT RUNS GREAT SOME DAYS AND CAUSES ME TO HAVE TO PULL OVER MULTIPLE TIMES OTHER DAYS. VERY FRUSTRATING!
Corrective Action:
AS I WAS DRIVING MY VEHICLE HOME FROM WORK, MY VEHICLE LOST ACCELERATION AND THE STABILTRAX WARNING CAME ON. I HAD TO PULL OFF OF THE HIGHWAY AS FAST AS I COULD DUE TO THE FACT THAT THE SPEED WAS 75 AND MY VEHICLE WAS DECELERATING VERY QUICKLY. I TURNED MY CAR OFF MOMENTARILY AND IT MAGICALLY BECAME NORMAL OTHER THEN THE CHECK ENGINE LIGHT STAYING ON. I ONLY HAVE 41000 MILES ON MY TRUCK, SO THERE IS NO REASON WHY IT SHOULD BE MESSING UP ALREADY! FROM THE LOOKS OF THE RESEARCH I HAVE DONE, THIS IS A COMMON OCCURRENCE ON THIS YEA,R MAKE, AND MODEL OF THIS TRUCK. IT RUNS GREAT SOME DAYS AND CAUSES ME TO HAVE TO PULL OVER MULTIPLE TIMES OTHER DAYS. VERY FRUSTRATING!
Additional Notes:
AS I WAS DRIVING MY VEHICLE HOME FROM WORK, MY VEHICLE LOST ACCELERATION AND THE STABILTRAX WARNING CAME ON. I HAD TO PULL OFF OF THE HIGHWAY AS FAST AS I COULD DUE TO THE FACT THAT THE SPEED WAS 75 AND MY VEHICLE WAS DECELERATING VERY QUICKLY. I TURNED MY CAR OFF MOMENTARILY AND IT MAGICALLY BECAME NORMAL OTHER THEN THE CHECK ENGINE LIGHT STAYING ON. I ONLY HAVE 41000 MILES ON MY TRUCK, SO THERE IS NO REASON WHY IT SHOULD BE MESSING UP ALREADY! FROM THE LOOKS OF THE RESEARCH I HAVE DONE, THIS IS A COMMON OCCURRENCE ON THIS YEA,R MAKE, AND MODEL OF THIS TRUCK. IT RUNS GREAT SOME DAYS AND CAUSES ME TO HAVE TO PULL OVER MULTIPLE TIMES OTHER DAYS. VERY FRUSTRATING!
Mfg Campaign: 11162141
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS I WAS DRIVING MY VEHICLE HOME FROM WORK, MY VEHICLE LOST ACCELERATION AND THE STABILTRAX WARNING CAME ON. I HAD TO PULL OFF OF THE HIGHWAY AS FAST AS I COULD DUE TO THE FACT THAT THE SPEED WAS 75 AND MY VEHICLE WAS DECELERATING VERY QUICKLY. I TURNED MY CAR OFF MOMENTARILY AND IT MAGICALLY BECAME NORMAL OTHER THEN THE CHECK ENGINE LIGHT STAYING ON. I ONLY HAVE 41000 MILES ON MY TRUCK, SO THERE IS NO REASON WHY IT SHOULD BE MESSING UP ALREADY! FROM THE LOOKS OF THE RESEARCH I HAVE DONE, THIS IS A COMMON OCCURRENCE ON THIS YEA,R MAKE, AND MODEL OF THIS TRUCK. IT RUNS GREAT SOME DAYS AND CAUSES ME TO HAVE TO PULL OVER MULTIPLE TIMES OTHER DAYS. VERY FRUSTRATING!
Corrective Action:
AS I WAS DRIVING MY VEHICLE HOME FROM WORK, MY VEHICLE LOST ACCELERATION AND THE STABILTRAX WARNING CAME ON. I HAD TO PULL OFF OF THE HIGHWAY AS FAST AS I COULD DUE TO THE FACT THAT THE SPEED WAS 75 AND MY VEHICLE WAS DECELERATING VERY QUICKLY. I TURNED MY CAR OFF MOMENTARILY AND IT MAGICALLY BECAME NORMAL OTHER THEN THE CHECK ENGINE LIGHT STAYING ON. I ONLY HAVE 41000 MILES ON MY TRUCK, SO THERE IS NO REASON WHY IT SHOULD BE MESSING UP ALREADY! FROM THE LOOKS OF THE RESEARCH I HAVE DONE, THIS IS A COMMON OCCURRENCE ON THIS YEA,R MAKE, AND MODEL OF THIS TRUCK. IT RUNS GREAT SOME DAYS AND CAUSES ME TO HAVE TO PULL OVER MULTIPLE TIMES OTHER DAYS. VERY FRUSTRATING!
Additional Notes:
AS I WAS DRIVING MY VEHICLE HOME FROM WORK, MY VEHICLE LOST ACCELERATION AND THE STABILTRAX WARNING CAME ON. I HAD TO PULL OFF OF THE HIGHWAY AS FAST AS I COULD DUE TO THE FACT THAT THE SPEED WAS 75 AND MY VEHICLE WAS DECELERATING VERY QUICKLY. I TURNED MY CAR OFF MOMENTARILY AND IT MAGICALLY BECAME NORMAL OTHER THEN THE CHECK ENGINE LIGHT STAYING ON. I ONLY HAVE 41000 MILES ON MY TRUCK, SO THERE IS NO REASON WHY IT SHOULD BE MESSING UP ALREADY! FROM THE LOOKS OF THE RESEARCH I HAVE DONE, THIS IS A COMMON OCCURRENCE ON THIS YEA,R MAKE, AND MODEL OF THIS TRUCK. IT RUNS GREAT SOME DAYS AND CAUSES ME TO HAVE TO PULL OVER MULTIPLE TIMES OTHER DAYS. VERY FRUSTRATING!
Mfg Campaign: 11162141
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED COMPLETELY WHILE IN MOTION ON THE INTERSTATE GOING 65 MPH IN GLENWOOD SPRINGS, CO. WAS VERY SCARY AND COULD HAVE CAUSED A SERIOUS ACCIDENT. CHEVROLET DEALERSHIP TOOK 3 WEEKS TO FIND PROBLEM. THEY ARE NOT ABLE TO WARRANTY. CHEVROLET CORPORATE DOES NOT CARE AT ALL, ACTUALLY ALMOST IMPOSSIBLE TO GET A HOLD OF ANYONE THERE.
Corrective Action:
POWER STEERING FAILED COMPLETELY WHILE IN MOTION ON THE INTERSTATE GOING 65 MPH IN GLENWOOD SPRINGS, CO. WAS VERY SCARY AND COULD HAVE CAUSED A SERIOUS ACCIDENT. CHEVROLET DEALERSHIP TOOK 3 WEEKS TO FIND PROBLEM. THEY ARE NOT ABLE TO WARRANTY. CHEVROLET CORPORATE DOES NOT CARE AT ALL, ACTUALLY ALMOST IMPOSSIBLE TO GET A HOLD OF ANYONE THERE.
Additional Notes:
POWER STEERING FAILED COMPLETELY WHILE IN MOTION ON THE INTERSTATE GOING 65 MPH IN GLENWOOD SPRINGS, CO. WAS VERY SCARY AND COULD HAVE CAUSED A SERIOUS ACCIDENT. CHEVROLET DEALERSHIP TOOK 3 WEEKS TO FIND PROBLEM. THEY ARE NOT ABLE TO WARRANTY. CHEVROLET CORPORATE DOES NOT CARE AT ALL, ACTUALLY ALMOST IMPOSSIBLE TO GET A HOLD OF ANYONE THERE.
Mfg Campaign: 11154786
Recall Date: Nov 29, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Corrective Action:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Additional Notes:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Mfg Campaign: 11142804
Recall Date: Oct 26, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Corrective Action:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Additional Notes:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Mfg Campaign: 11142804
Recall Date: Oct 26, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Corrective Action:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Additional Notes:
2016 CHEVY COLORADO WITH LESS THEN 10,000 MILES. AT LOW RPMS ON ANY INCLINE TRUCK WILL BUCK, SPUTTER, AND HESITATE RATHER THAN AUTOMATICALLY SHIFT INTO LOWER GEAR. IN CITY TRAFFIC, AFTER SLOWING TO MAKE A TURN THEN ACCELERATING, TRUCK WILL BUCK AND SPUTTER AND DRIVE TRAIN WILL MAKE A HAMMER SOUND AFTER ENGAGING . I TOOK IT TO DEALER WHO SAID HE COULD NOT DUPLICATE PROBLEM, ALTHOUGH THIS IS A KNOWN PROBLEM.
Mfg Campaign: 11142804
Recall Date: Oct 26, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL. I NOTICED WHILE DRIVING WHEN SUN LIGHT IS VERY BRIGHT AROUND 3OR 4 PM WHEN GLARE HITS THE ANTI- COLLISION SENSOR WHEN IT BRAKES FOR YOU IT'S HAPPENED A FEW TIMES AND I'M NOT EVEN CLOSE TO A CAR IT ACTIVATES ON IT'S OWN. ALSO WHEN CARS ARE PARKED AND UR TURNING THE SENSOR ALSO GOES OFF IT'S OWN EVEN THOUGH I'M NOT CLOSE TO ANOTHER CAR.
Corrective Action:
TAKATA RECALL. I NOTICED WHILE DRIVING WHEN SUN LIGHT IS VERY BRIGHT AROUND 3OR 4 PM WHEN GLARE HITS THE ANTI- COLLISION SENSOR WHEN IT BRAKES FOR YOU IT'S HAPPENED A FEW TIMES AND I'M NOT EVEN CLOSE TO A CAR IT ACTIVATES ON IT'S OWN. ALSO WHEN CARS ARE PARKED AND UR TURNING THE SENSOR ALSO GOES OFF IT'S OWN EVEN THOUGH I'M NOT CLOSE TO ANOTHER CAR.
Additional Notes:
TAKATA RECALL. I NOTICED WHILE DRIVING WHEN SUN LIGHT IS VERY BRIGHT AROUND 3OR 4 PM WHEN GLARE HITS THE ANTI- COLLISION SENSOR WHEN IT BRAKES FOR YOU IT'S HAPPENED A FEW TIMES AND I'M NOT EVEN CLOSE TO A CAR IT ACTIVATES ON IT'S OWN. ALSO WHEN CARS ARE PARKED AND UR TURNING THE SENSOR ALSO GOES OFF IT'S OWN EVEN THOUGH I'M NOT CLOSE TO ANOTHER CAR.
Mfg Campaign: 11140533
Recall Date: Oct 16, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE WAS HEARD WHEN SHIFTING INTO PARK OR REVERSE, AND THE VEHICLE HESITATED BEFORE SHIFTING INTO GEAR. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. ALSO, WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, 770-954-3000), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE WAS HEARD WHEN SHIFTING INTO PARK OR REVERSE, AND THE VEHICLE HESITATED BEFORE SHIFTING INTO GEAR. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. ALSO, WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, 770-954-3000), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE WAS HEARD WHEN SHIFTING INTO PARK OR REVERSE, AND THE VEHICLE HESITATED BEFORE SHIFTING INTO GEAR. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. ALSO, WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, 770-954-3000), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Mfg Campaign: 11118373
Recall Date: Aug 7, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE WAS HEARD WHEN SHIFTING INTO PARK OR REVERSE, AND THE VEHICLE HESITATED BEFORE SHIFTING INTO GEAR. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. ALSO, WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, 770-954-3000), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE WAS HEARD WHEN SHIFTING INTO PARK OR REVERSE, AND THE VEHICLE HESITATED BEFORE SHIFTING INTO GEAR. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. ALSO, WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, 770-954-3000), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE WAS HEARD WHEN SHIFTING INTO PARK OR REVERSE, AND THE VEHICLE HESITATED BEFORE SHIFTING INTO GEAR. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. ALSO, WHEN THE VEHICLE WAS ENGAGED IN PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, 770-954-3000), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Mfg Campaign: 11118373
Recall Date: Aug 7, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE APPEARS AND IMMEDIATELY THERE IS A LOSS OF STEERING. IT IS EXTREMELY DIFFICULT TO TURN. WHEN STOPPED AND THE IGNITION IS TURNED OFF THE SYSTEM SOMETIMES RESETS BACK TO NORMAL. ALSO WITHOUT WARNING THE MESSAGE SERVICE STABILTRAK COMES ON. IN THIS MODE THE TRUCK PULLS EXTREMELY TO THE HARD TO THE LEFT. THIS HAPPENED 4 TIMES WITHIN AN HOUR AT ALL VARIOUS SPEEDS ON OPEN COUNTRY ROADS. I'VE READ GM HAS RECALLED 2015 COLORADO'S FOR SAME PROBLEM (GM15595). WHY HAVEN'T THEY INCLUDED 2016? I'VE READ THE REPAIR COSTS ABOUT $1700.00. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED.
Corrective Action:
WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE APPEARS AND IMMEDIATELY THERE IS A LOSS OF STEERING. IT IS EXTREMELY DIFFICULT TO TURN. WHEN STOPPED AND THE IGNITION IS TURNED OFF THE SYSTEM SOMETIMES RESETS BACK TO NORMAL. ALSO WITHOUT WARNING THE MESSAGE SERVICE STABILTRAK COMES ON. IN THIS MODE THE TRUCK PULLS EXTREMELY TO THE HARD TO THE LEFT. THIS HAPPENED 4 TIMES WITHIN AN HOUR AT ALL VARIOUS SPEEDS ON OPEN COUNTRY ROADS. I'VE READ GM HAS RECALLED 2015 COLORADO'S FOR SAME PROBLEM (GM15595). WHY HAVEN'T THEY INCLUDED 2016? I'VE READ THE REPAIR COSTS ABOUT $1700.00. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED.
Additional Notes:
WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE APPEARS AND IMMEDIATELY THERE IS A LOSS OF STEERING. IT IS EXTREMELY DIFFICULT TO TURN. WHEN STOPPED AND THE IGNITION IS TURNED OFF THE SYSTEM SOMETIMES RESETS BACK TO NORMAL. ALSO WITHOUT WARNING THE MESSAGE SERVICE STABILTRAK COMES ON. IN THIS MODE THE TRUCK PULLS EXTREMELY TO THE HARD TO THE LEFT. THIS HAPPENED 4 TIMES WITHIN AN HOUR AT ALL VARIOUS SPEEDS ON OPEN COUNTRY ROADS. I'VE READ GM HAS RECALLED 2015 COLORADO'S FOR SAME PROBLEM (GM15595). WHY HAVEN'T THEY INCLUDED 2016? I'VE READ THE REPAIR COSTS ABOUT $1700.00. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED.
Mfg Campaign: 11118411
Recall Date: Aug 7, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE APPEARS AND IMMEDIATELY THERE IS A LOSS OF STEERING. IT IS EXTREMELY DIFFICULT TO TURN. WHEN STOPPED AND THE IGNITION IS TURNED OFF THE SYSTEM SOMETIMES RESETS BACK TO NORMAL. ALSO WITHOUT WARNING THE MESSAGE SERVICE STABILTRAK COMES ON. IN THIS MODE THE TRUCK PULLS EXTREMELY TO THE HARD TO THE LEFT. THIS HAPPENED 4 TIMES WITHIN AN HOUR AT ALL VARIOUS SPEEDS ON OPEN COUNTRY ROADS. I'VE READ GM HAS RECALLED 2015 COLORADO'S FOR SAME PROBLEM (GM15595). WHY HAVEN'T THEY INCLUDED 2016? I'VE READ THE REPAIR COSTS ABOUT $1700.00. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED.
Corrective Action:
WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE APPEARS AND IMMEDIATELY THERE IS A LOSS OF STEERING. IT IS EXTREMELY DIFFICULT TO TURN. WHEN STOPPED AND THE IGNITION IS TURNED OFF THE SYSTEM SOMETIMES RESETS BACK TO NORMAL. ALSO WITHOUT WARNING THE MESSAGE SERVICE STABILTRAK COMES ON. IN THIS MODE THE TRUCK PULLS EXTREMELY TO THE HARD TO THE LEFT. THIS HAPPENED 4 TIMES WITHIN AN HOUR AT ALL VARIOUS SPEEDS ON OPEN COUNTRY ROADS. I'VE READ GM HAS RECALLED 2015 COLORADO'S FOR SAME PROBLEM (GM15595). WHY HAVEN'T THEY INCLUDED 2016? I'VE READ THE REPAIR COSTS ABOUT $1700.00. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED.
Additional Notes:
WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE APPEARS AND IMMEDIATELY THERE IS A LOSS OF STEERING. IT IS EXTREMELY DIFFICULT TO TURN. WHEN STOPPED AND THE IGNITION IS TURNED OFF THE SYSTEM SOMETIMES RESETS BACK TO NORMAL. ALSO WITHOUT WARNING THE MESSAGE SERVICE STABILTRAK COMES ON. IN THIS MODE THE TRUCK PULLS EXTREMELY TO THE HARD TO THE LEFT. THIS HAPPENED 4 TIMES WITHIN AN HOUR AT ALL VARIOUS SPEEDS ON OPEN COUNTRY ROADS. I'VE READ GM HAS RECALLED 2015 COLORADO'S FOR SAME PROBLEM (GM15595). WHY HAVEN'T THEY INCLUDED 2016? I'VE READ THE REPAIR COSTS ABOUT $1700.00. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED.
Mfg Campaign: 11118411
Recall Date: Aug 7, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Corrective Action:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Additional Notes:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Mfg Campaign: 11114888
Recall Date: Jul 30, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Corrective Action:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Additional Notes:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Mfg Campaign: 11114888
Recall Date: Jul 30, 2018
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Corrective Action:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Additional Notes:
I PURCHASED A BRAND NEW 2016 CHEVROLET COLORADO DUROMAX DIESEL IN SEPTEMBER OF 2016. AT 9,638 MILES THE CHECK ENGINE LIGHT CAME ON FOR THE NOX SENSOR. THE DEALERSHIP REPLACED THEM BUT IT DID NOT FIX ANYTHING. AS IT TURNS OUT THE ISSUE WAS A RECALL WHICH REPROGRAMMED THE ECU. THEY DECIDED TO MAKE THE TOLERANCES LOOSER ON THE SENSORS. AT 10,647 MILES THERE WAS A LOUD WINING COMING FROM THE REAR OF THE VEHICLE. THE RACE TO THE PINION BEARING IN THE REAR DIFFERENTIAL WAS PITTED AND CAUSING THE BEARING TO FAIL. THE REAR DIFFERENTIAL NEEDED TO BE REBUILT. AT 22715 MILES THE TRUCK WOULD GO INTO REDUCED POWER MODE WHICH IS 25 MILES PER HOUR IN THE MIDDLE OF THE FREEWAY CAUSING OTHER MOTORISTS TO SWERVE TO AVOID A COLLISION. WHEN THE TRUCK WAS TURNED OFF AND TURNED BACK ON THE ERROR WOULD CLEAR AND THE VEHICLE WAS DRIVABLE AGAIN. THE DEALERSHIP COULD NOT REPLICATE THE ISSUE SO IT TOOK MANY VISITS BEFORE THEY REPLACED THE ACCELERATOR PEDAL POSITION SENSOR. AFTER THIS DID NOT FIX THE ISSUE AND ALMOST CAUSED ANOTHER ACCIDENT THE VEHICLE WAS TAKEN IN AND THE COMPLETE WIRING HARNESS WAS REPLACE. THE TECHNICIAN STATED THAT THE CONNECTORS WERE IMPROPERLY CRIMPED AT THE FACTORY. THE TRUCK IS NOW AT THE DEALERSHIP AGAIN AT 26,000 MILES TO REPLACE THE DIESEL EXHAUST FLUID PUMP. THIS FAULT ALSO CAUSES THE VEHICLE TO GO INTO REDUCED POWER MODE WHICH ALMOST CAUSED AN ACCIDENT AGAIN. THIS VEHICLE IS NOT RELIABLE, DANGEROUS, AND I DO NOT FEEL SAFE DRIVING IT, ESPECIALLY WHEN MY FAMILY IS WITH ME. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE TEAM CONCENTRIX ON BEHALF OF CHEVROLET TO SEEK A SOLUTION ON A BRAND NEW VEHICLE THAT HAD MAJOR PROBLEMS. THE REPRESENTATIVE DID NOT CARE AND TOLD ME TO PURSUE A RESOLUTION ON MY OWN.
Mfg Campaign: 11114888
Recall Date: Jul 30, 2018
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