Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
843 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DASHBOARD SETTINGS/RADIO/BACKUP CAMERA DISPLAY UNIT GOES BLANK AND RESETS RESULTING IN LOSS OF BACKUP CAMERA AVAILABILITY. USUALLY, ON START UP BUT CONTINUING FOR UP TO 15 MINUTES DURING WHICH SETTINGS AND BACKUP CAMERA ARE UNAVAILABLE. USUALLY WHEN STATIONARY BUT HAS ALSO HAPPENS WHILE BACKING UP. DEALERS HAVE BEEN UNABLE TO FIND A FIX UNDER WARRANTEE. HAS HAPPENED OCCASIONALLY BUT REPEATEDLY SINCE I PURCHASED THE VEHICLE NEW IN MARCH OF 2017.
Corrective Action:
DASHBOARD SETTINGS/RADIO/BACKUP CAMERA DISPLAY UNIT GOES BLANK AND RESETS RESULTING IN LOSS OF BACKUP CAMERA AVAILABILITY. USUALLY, ON START UP BUT CONTINUING FOR UP TO 15 MINUTES DURING WHICH SETTINGS AND BACKUP CAMERA ARE UNAVAILABLE. USUALLY WHEN STATIONARY BUT HAS ALSO HAPPENS WHILE BACKING UP. DEALERS HAVE BEEN UNABLE TO FIND A FIX UNDER WARRANTEE. HAS HAPPENED OCCASIONALLY BUT REPEATEDLY SINCE I PURCHASED THE VEHICLE NEW IN MARCH OF 2017.
Additional Notes:
DASHBOARD SETTINGS/RADIO/BACKUP CAMERA DISPLAY UNIT GOES BLANK AND RESETS RESULTING IN LOSS OF BACKUP CAMERA AVAILABILITY. USUALLY, ON START UP BUT CONTINUING FOR UP TO 15 MINUTES DURING WHICH SETTINGS AND BACKUP CAMERA ARE UNAVAILABLE. USUALLY WHEN STATIONARY BUT HAS ALSO HAPPENS WHILE BACKING UP. DEALERS HAVE BEEN UNABLE TO FIND A FIX UNDER WARRANTEE. HAS HAPPENED OCCASIONALLY BUT REPEATEDLY SINCE I PURCHASED THE VEHICLE NEW IN MARCH OF 2017.
Mfg Campaign: 11113443
Recall Date: Jul 24, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
NUMEROUS TIMES WHILE DRIVING, AND GOING DOWNHILL THE TRUCK SHIFTS TO A MUCH LOWER GEAR CAUSING THE RPM'S TO GO UP TO 5500 AND DOES NOT SHIFT OUT. TWICE I HAD THE CRUISE CONTROL ON AND WAS ON THE HIGHWAY (SPEED OF 75) GOING DOWN A HILL AND IT SHIFTED TO A MUCH LOWER GEAR. IT HAS DONE THIS ON OTHER ROADS GOING DOWN HILL AS WELL. IN ADDITION, NUMEROUS TIMES WHEN MERGING WITH TRAFFIC ON A HIGHWAY, I WILL TRY TO TAP THE ACCELERATOR TO SAFELY MERGE WITH TRAFFIC AND THE TRUCK HAS GOTTEN "STUCK" IN A LOWER GEAR AND WOULD NOT SHIFT OUT AND I THOUGHT I WAS GOING TO REAR END A CAR SO I HAD TO RIDE MY BREAK TO MAKE SURE IT WOULD NOT CONTINUE TO ACCELERATE INTO THE BACK OF A CAR. IN ADDITION TO THAT, OFTEN WHEN TRYING TO ACCELERATE OUT OF A CORNER OR AFTER AN OFF RAMP, THE TRUCK WILL NOT ACCELERATE AT THE SAME RATE AS THE OTHER VEHICLES AROUND ME. IT WILL SLOWLY ACCELERATE AS THE VEHICLES AROUND ME PULL AWAY. IN ADDITION TO THAT, WHEN I AM ON THE HIGHWAY AND I NEED TO ACCELERATE QUICKLY TO SAFELY PASS TRAFFIC, I HAVE TO PUSH THE PEDAL TO THE FLOOR TO ENSURE THAT THE TRUCK WILL ACTUALLY ACCELERATE. THE DEALER JUST TELLS ME THAT THE SOFTWARE IS UP TO DATE AND THEY COULD FIND NO RECORD OF SIMILAR ISSUES.
Corrective Action:
NUMEROUS TIMES WHILE DRIVING, AND GOING DOWNHILL THE TRUCK SHIFTS TO A MUCH LOWER GEAR CAUSING THE RPM'S TO GO UP TO 5500 AND DOES NOT SHIFT OUT. TWICE I HAD THE CRUISE CONTROL ON AND WAS ON THE HIGHWAY (SPEED OF 75) GOING DOWN A HILL AND IT SHIFTED TO A MUCH LOWER GEAR. IT HAS DONE THIS ON OTHER ROADS GOING DOWN HILL AS WELL. IN ADDITION, NUMEROUS TIMES WHEN MERGING WITH TRAFFIC ON A HIGHWAY, I WILL TRY TO TAP THE ACCELERATOR TO SAFELY MERGE WITH TRAFFIC AND THE TRUCK HAS GOTTEN "STUCK" IN A LOWER GEAR AND WOULD NOT SHIFT OUT AND I THOUGHT I WAS GOING TO REAR END A CAR SO I HAD TO RIDE MY BREAK TO MAKE SURE IT WOULD NOT CONTINUE TO ACCELERATE INTO THE BACK OF A CAR. IN ADDITION TO THAT, OFTEN WHEN TRYING TO ACCELERATE OUT OF A CORNER OR AFTER AN OFF RAMP, THE TRUCK WILL NOT ACCELERATE AT THE SAME RATE AS THE OTHER VEHICLES AROUND ME. IT WILL SLOWLY ACCELERATE AS THE VEHICLES AROUND ME PULL AWAY. IN ADDITION TO THAT, WHEN I AM ON THE HIGHWAY AND I NEED TO ACCELERATE QUICKLY TO SAFELY PASS TRAFFIC, I HAVE TO PUSH THE PEDAL TO THE FLOOR TO ENSURE THAT THE TRUCK WILL ACTUALLY ACCELERATE. THE DEALER JUST TELLS ME THAT THE SOFTWARE IS UP TO DATE AND THEY COULD FIND NO RECORD OF SIMILAR ISSUES.
Additional Notes:
NUMEROUS TIMES WHILE DRIVING, AND GOING DOWNHILL THE TRUCK SHIFTS TO A MUCH LOWER GEAR CAUSING THE RPM'S TO GO UP TO 5500 AND DOES NOT SHIFT OUT. TWICE I HAD THE CRUISE CONTROL ON AND WAS ON THE HIGHWAY (SPEED OF 75) GOING DOWN A HILL AND IT SHIFTED TO A MUCH LOWER GEAR. IT HAS DONE THIS ON OTHER ROADS GOING DOWN HILL AS WELL. IN ADDITION, NUMEROUS TIMES WHEN MERGING WITH TRAFFIC ON A HIGHWAY, I WILL TRY TO TAP THE ACCELERATOR TO SAFELY MERGE WITH TRAFFIC AND THE TRUCK HAS GOTTEN "STUCK" IN A LOWER GEAR AND WOULD NOT SHIFT OUT AND I THOUGHT I WAS GOING TO REAR END A CAR SO I HAD TO RIDE MY BREAK TO MAKE SURE IT WOULD NOT CONTINUE TO ACCELERATE INTO THE BACK OF A CAR. IN ADDITION TO THAT, OFTEN WHEN TRYING TO ACCELERATE OUT OF A CORNER OR AFTER AN OFF RAMP, THE TRUCK WILL NOT ACCELERATE AT THE SAME RATE AS THE OTHER VEHICLES AROUND ME. IT WILL SLOWLY ACCELERATE AS THE VEHICLES AROUND ME PULL AWAY. IN ADDITION TO THAT, WHEN I AM ON THE HIGHWAY AND I NEED TO ACCELERATE QUICKLY TO SAFELY PASS TRAFFIC, I HAVE TO PUSH THE PEDAL TO THE FLOOR TO ENSURE THAT THE TRUCK WILL ACTUALLY ACCELERATE. THE DEALER JUST TELLS ME THAT THE SOFTWARE IS UP TO DATE AND THEY COULD FIND NO RECORD OF SIMILAR ISSUES.
Mfg Campaign: 11113114
Recall Date: Jul 23, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
NUMEROUS TIMES WHILE DRIVING, AND GOING DOWNHILL THE TRUCK SHIFTS TO A MUCH LOWER GEAR CAUSING THE RPM'S TO GO UP TO 5500 AND DOES NOT SHIFT OUT. TWICE I HAD THE CRUISE CONTROL ON AND WAS ON THE HIGHWAY (SPEED OF 75) GOING DOWN A HILL AND IT SHIFTED TO A MUCH LOWER GEAR. IT HAS DONE THIS ON OTHER ROADS GOING DOWN HILL AS WELL. IN ADDITION, NUMEROUS TIMES WHEN MERGING WITH TRAFFIC ON A HIGHWAY, I WILL TRY TO TAP THE ACCELERATOR TO SAFELY MERGE WITH TRAFFIC AND THE TRUCK HAS GOTTEN "STUCK" IN A LOWER GEAR AND WOULD NOT SHIFT OUT AND I THOUGHT I WAS GOING TO REAR END A CAR SO I HAD TO RIDE MY BREAK TO MAKE SURE IT WOULD NOT CONTINUE TO ACCELERATE INTO THE BACK OF A CAR. IN ADDITION TO THAT, OFTEN WHEN TRYING TO ACCELERATE OUT OF A CORNER OR AFTER AN OFF RAMP, THE TRUCK WILL NOT ACCELERATE AT THE SAME RATE AS THE OTHER VEHICLES AROUND ME. IT WILL SLOWLY ACCELERATE AS THE VEHICLES AROUND ME PULL AWAY. IN ADDITION TO THAT, WHEN I AM ON THE HIGHWAY AND I NEED TO ACCELERATE QUICKLY TO SAFELY PASS TRAFFIC, I HAVE TO PUSH THE PEDAL TO THE FLOOR TO ENSURE THAT THE TRUCK WILL ACTUALLY ACCELERATE. THE DEALER JUST TELLS ME THAT THE SOFTWARE IS UP TO DATE AND THEY COULD FIND NO RECORD OF SIMILAR ISSUES.
Corrective Action:
NUMEROUS TIMES WHILE DRIVING, AND GOING DOWNHILL THE TRUCK SHIFTS TO A MUCH LOWER GEAR CAUSING THE RPM'S TO GO UP TO 5500 AND DOES NOT SHIFT OUT. TWICE I HAD THE CRUISE CONTROL ON AND WAS ON THE HIGHWAY (SPEED OF 75) GOING DOWN A HILL AND IT SHIFTED TO A MUCH LOWER GEAR. IT HAS DONE THIS ON OTHER ROADS GOING DOWN HILL AS WELL. IN ADDITION, NUMEROUS TIMES WHEN MERGING WITH TRAFFIC ON A HIGHWAY, I WILL TRY TO TAP THE ACCELERATOR TO SAFELY MERGE WITH TRAFFIC AND THE TRUCK HAS GOTTEN "STUCK" IN A LOWER GEAR AND WOULD NOT SHIFT OUT AND I THOUGHT I WAS GOING TO REAR END A CAR SO I HAD TO RIDE MY BREAK TO MAKE SURE IT WOULD NOT CONTINUE TO ACCELERATE INTO THE BACK OF A CAR. IN ADDITION TO THAT, OFTEN WHEN TRYING TO ACCELERATE OUT OF A CORNER OR AFTER AN OFF RAMP, THE TRUCK WILL NOT ACCELERATE AT THE SAME RATE AS THE OTHER VEHICLES AROUND ME. IT WILL SLOWLY ACCELERATE AS THE VEHICLES AROUND ME PULL AWAY. IN ADDITION TO THAT, WHEN I AM ON THE HIGHWAY AND I NEED TO ACCELERATE QUICKLY TO SAFELY PASS TRAFFIC, I HAVE TO PUSH THE PEDAL TO THE FLOOR TO ENSURE THAT THE TRUCK WILL ACTUALLY ACCELERATE. THE DEALER JUST TELLS ME THAT THE SOFTWARE IS UP TO DATE AND THEY COULD FIND NO RECORD OF SIMILAR ISSUES.
Additional Notes:
NUMEROUS TIMES WHILE DRIVING, AND GOING DOWNHILL THE TRUCK SHIFTS TO A MUCH LOWER GEAR CAUSING THE RPM'S TO GO UP TO 5500 AND DOES NOT SHIFT OUT. TWICE I HAD THE CRUISE CONTROL ON AND WAS ON THE HIGHWAY (SPEED OF 75) GOING DOWN A HILL AND IT SHIFTED TO A MUCH LOWER GEAR. IT HAS DONE THIS ON OTHER ROADS GOING DOWN HILL AS WELL. IN ADDITION, NUMEROUS TIMES WHEN MERGING WITH TRAFFIC ON A HIGHWAY, I WILL TRY TO TAP THE ACCELERATOR TO SAFELY MERGE WITH TRAFFIC AND THE TRUCK HAS GOTTEN "STUCK" IN A LOWER GEAR AND WOULD NOT SHIFT OUT AND I THOUGHT I WAS GOING TO REAR END A CAR SO I HAD TO RIDE MY BREAK TO MAKE SURE IT WOULD NOT CONTINUE TO ACCELERATE INTO THE BACK OF A CAR. IN ADDITION TO THAT, OFTEN WHEN TRYING TO ACCELERATE OUT OF A CORNER OR AFTER AN OFF RAMP, THE TRUCK WILL NOT ACCELERATE AT THE SAME RATE AS THE OTHER VEHICLES AROUND ME. IT WILL SLOWLY ACCELERATE AS THE VEHICLES AROUND ME PULL AWAY. IN ADDITION TO THAT, WHEN I AM ON THE HIGHWAY AND I NEED TO ACCELERATE QUICKLY TO SAFELY PASS TRAFFIC, I HAVE TO PUSH THE PEDAL TO THE FLOOR TO ENSURE THAT THE TRUCK WILL ACTUALLY ACCELERATE. THE DEALER JUST TELLS ME THAT THE SOFTWARE IS UP TO DATE AND THEY COULD FIND NO RECORD OF SIMILAR ISSUES.
Mfg Campaign: 11113114
Recall Date: Jul 23, 2018
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT CALLED BEHALF OF THE DRIVER. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED TO 210. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (186000 DEVONSHIRE ST, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT CALLED BEHALF OF THE DRIVER. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED TO 210. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (186000 DEVONSHIRE ST, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT CALLED BEHALF OF THE DRIVER. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED TO 210. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (186000 DEVONSHIRE ST, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT
Mfg Campaign: 11110789
Recall Date: Jul 11, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT CALLED BEHALF OF THE DRIVER. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED TO 210. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (186000 DEVONSHIRE ST, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT CALLED BEHALF OF THE DRIVER. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED TO 210. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (186000 DEVONSHIRE ST, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT CALLED BEHALF OF THE DRIVER. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED TO 210. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (186000 DEVONSHIRE ST, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT
Mfg Campaign: 11110789
Recall Date: Jul 11, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Corrective Action:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Additional Notes:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Mfg Campaign: 11105321
Recall Date: Jul 3, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Corrective Action:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Additional Notes:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Mfg Campaign: 11105321
Recall Date: Jul 3, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Corrective Action:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Additional Notes:
THE VEHICLE WAS ON A STREET STOPPED AT A STOPLIGHT WITH THE LEFT TURN SIGNAL ON AND IN DRIVE. THE VEHICLE RADIO AND ELECTRICAL SYSTEM POWERED OFF AND RESET WITHOUT KNOWN CAUSE AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS RESTARTED BY PLACING THE VEHICLE IN PARK AND USING THE KEY TO START NORMALLY.
Mfg Campaign: 11105321
Recall Date: Jul 3, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOORS ON THE DRIVER AND PASSENGER SIDE COME TO A SHARP POINT ON THE BOTTOM. THE WIND CASE THE DOOR TO COME BACK ON MY LEG AND BADLY BRUISING MY LEG. I CONTACTED GM TO PAY MY DOCTOR BILL BUT HAVE NOT RECEIVED A REPLY.
Corrective Action:
THE DOORS ON THE DRIVER AND PASSENGER SIDE COME TO A SHARP POINT ON THE BOTTOM. THE WIND CASE THE DOOR TO COME BACK ON MY LEG AND BADLY BRUISING MY LEG. I CONTACTED GM TO PAY MY DOCTOR BILL BUT HAVE NOT RECEIVED A REPLY.
Additional Notes:
THE DOORS ON THE DRIVER AND PASSENGER SIDE COME TO A SHARP POINT ON THE BOTTOM. THE WIND CASE THE DOOR TO COME BACK ON MY LEG AND BADLY BRUISING MY LEG. I CONTACTED GM TO PAY MY DOCTOR BILL BUT HAVE NOT RECEIVED A REPLY.
Mfg Campaign: 11104135
Recall Date: Jun 26, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TIRES MAKING A LOUD NOISE SINCE THE 20,000 MILE MARK, VIBRATION AS WELL, CURRENTLY 28,686 MILES, SCALLOPED TIRES? SO LOUD ON HIGHT WAY CAN'T HEAR RADIO, NOISE IS BOTHERSOOM, QUESTION ANY RECALLS
Corrective Action:
TIRES MAKING A LOUD NOISE SINCE THE 20,000 MILE MARK, VIBRATION AS WELL, CURRENTLY 28,686 MILES, SCALLOPED TIRES? SO LOUD ON HIGHT WAY CAN'T HEAR RADIO, NOISE IS BOTHERSOOM, QUESTION ANY RECALLS
Additional Notes:
TIRES MAKING A LOUD NOISE SINCE THE 20,000 MILE MARK, VIBRATION AS WELL, CURRENTLY 28,686 MILES, SCALLOPED TIRES? SO LOUD ON HIGHT WAY CAN'T HEAR RADIO, NOISE IS BOTHERSOOM, QUESTION ANY RECALLS
Mfg Campaign: 11102278
Recall Date: Jun 18, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
REAR DIFFERENTIAL MAKING LOUD POPING NOICES WHEN ENGAGED. SOUNDS LIKE METALLIC METAL TO METAL CATCHING AND GRINDING. SPECIALLY WHEN SWITCHING FROM BACKING UP TO DRIVING FORWARDS AGAIN. IS COULD RESULT IN THE DIFFERENTIAL LOCKING UP.
Corrective Action:
REAR DIFFERENTIAL MAKING LOUD POPING NOICES WHEN ENGAGED. SOUNDS LIKE METALLIC METAL TO METAL CATCHING AND GRINDING. SPECIALLY WHEN SWITCHING FROM BACKING UP TO DRIVING FORWARDS AGAIN. IS COULD RESULT IN THE DIFFERENTIAL LOCKING UP.
Additional Notes:
REAR DIFFERENTIAL MAKING LOUD POPING NOICES WHEN ENGAGED. SOUNDS LIKE METALLIC METAL TO METAL CATCHING AND GRINDING. SPECIALLY WHEN SWITCHING FROM BACKING UP TO DRIVING FORWARDS AGAIN. IS COULD RESULT IN THE DIFFERENTIAL LOCKING UP.
Mfg Campaign: 11098967
Recall Date: May 31, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR DIFFERENTIAL MAKING LOUD POPING NOICES WHEN ENGAGED. SOUNDS LIKE METALLIC METAL TO METAL CATCHING AND GRINDING. SPECIALLY WHEN SWITCHING FROM BACKING UP TO DRIVING FORWARDS AGAIN. IS COULD RESULT IN THE DIFFERENTIAL LOCKING UP.
Corrective Action:
REAR DIFFERENTIAL MAKING LOUD POPING NOICES WHEN ENGAGED. SOUNDS LIKE METALLIC METAL TO METAL CATCHING AND GRINDING. SPECIALLY WHEN SWITCHING FROM BACKING UP TO DRIVING FORWARDS AGAIN. IS COULD RESULT IN THE DIFFERENTIAL LOCKING UP.
Additional Notes:
REAR DIFFERENTIAL MAKING LOUD POPING NOICES WHEN ENGAGED. SOUNDS LIKE METALLIC METAL TO METAL CATCHING AND GRINDING. SPECIALLY WHEN SWITCHING FROM BACKING UP TO DRIVING FORWARDS AGAIN. IS COULD RESULT IN THE DIFFERENTIAL LOCKING UP.
Mfg Campaign: 11098967
Recall Date: May 31, 2018
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE SPECIFIC PROBLEM IS VISIBILITY OUT THE WINDSHIELD EITHER BECAUSE OF HOW THE WINDSHIELD IS SHAPED OR BECAUSE OF THE POSITION OF THE WEST VIRGINIA INSPECTION STICKER PLACEMENT IN THE LOWER RIGHT SIDE OF THE WINDSHIELD. MY WIFE IS 5'3" AND I'M 5'8" TALL AND THE INSPECTION STICKER CLEARLY CREATES A VISUAL SAFETY ISSUE. I CONTACTED WV DMV ABOUT HIS SAFETY ISSUE AND THEY REFERRED ME TO THE WV STATE POLICE. THE STATE POLICE SAY THE STATE LAW REQUIRES THE INSPECTION STICKER BE PLACE IN THE LOWER LEFT OF THE WINDSHIELD. I CONTACTED OUR STATE SENATOR AND HAVE NOT HEARD BACK. THE LAW SHOULD BE CHANGED. THE WAY CHEVROLET DESIGN AND MANUFACTURED THE WINDSHIELD DOES MAKE WHERE THE INSPECTION STICKER IS PLACE BECOME A SAFETY ISSUE. IF ANY STICKERS OF SUCH SIZE ARE PLACED ON THE LOWER LEFT SIDE OF THE WINDSHIELD, THEY BECOME AN ISSUE. I DON'T KNOW THE BEST WAY TO RESOLVE THIS ISSUE; HOWEVER, WILLFUL IGNORANCE OR NEGLECT IS WRONG. SAFETY MUST COME FIRST. I THINK THE WV STATE LAW IS OBSOLETE FOR NEW VEHICLES WITH WINDSHIELDS OF THIS SHAPE. THIS IS CLEARLY A SAFETY ISSUE. IF YOU ARE UNABLE TO HELP US, PLEASE REFER US TO SOMEONE THAN CAN. THANKS
Corrective Action:
THE SPECIFIC PROBLEM IS VISIBILITY OUT THE WINDSHIELD EITHER BECAUSE OF HOW THE WINDSHIELD IS SHAPED OR BECAUSE OF THE POSITION OF THE WEST VIRGINIA INSPECTION STICKER PLACEMENT IN THE LOWER RIGHT SIDE OF THE WINDSHIELD. MY WIFE IS 5'3" AND I'M 5'8" TALL AND THE INSPECTION STICKER CLEARLY CREATES A VISUAL SAFETY ISSUE. I CONTACTED WV DMV ABOUT HIS SAFETY ISSUE AND THEY REFERRED ME TO THE WV STATE POLICE. THE STATE POLICE SAY THE STATE LAW REQUIRES THE INSPECTION STICKER BE PLACE IN THE LOWER LEFT OF THE WINDSHIELD. I CONTACTED OUR STATE SENATOR AND HAVE NOT HEARD BACK. THE LAW SHOULD BE CHANGED. THE WAY CHEVROLET DESIGN AND MANUFACTURED THE WINDSHIELD DOES MAKE WHERE THE INSPECTION STICKER IS PLACE BECOME A SAFETY ISSUE. IF ANY STICKERS OF SUCH SIZE ARE PLACED ON THE LOWER LEFT SIDE OF THE WINDSHIELD, THEY BECOME AN ISSUE. I DON'T KNOW THE BEST WAY TO RESOLVE THIS ISSUE; HOWEVER, WILLFUL IGNORANCE OR NEGLECT IS WRONG. SAFETY MUST COME FIRST. I THINK THE WV STATE LAW IS OBSOLETE FOR NEW VEHICLES WITH WINDSHIELDS OF THIS SHAPE. THIS IS CLEARLY A SAFETY ISSUE. IF YOU ARE UNABLE TO HELP US, PLEASE REFER US TO SOMEONE THAN CAN. THANKS
Additional Notes:
THE SPECIFIC PROBLEM IS VISIBILITY OUT THE WINDSHIELD EITHER BECAUSE OF HOW THE WINDSHIELD IS SHAPED OR BECAUSE OF THE POSITION OF THE WEST VIRGINIA INSPECTION STICKER PLACEMENT IN THE LOWER RIGHT SIDE OF THE WINDSHIELD. MY WIFE IS 5'3" AND I'M 5'8" TALL AND THE INSPECTION STICKER CLEARLY CREATES A VISUAL SAFETY ISSUE. I CONTACTED WV DMV ABOUT HIS SAFETY ISSUE AND THEY REFERRED ME TO THE WV STATE POLICE. THE STATE POLICE SAY THE STATE LAW REQUIRES THE INSPECTION STICKER BE PLACE IN THE LOWER LEFT OF THE WINDSHIELD. I CONTACTED OUR STATE SENATOR AND HAVE NOT HEARD BACK. THE LAW SHOULD BE CHANGED. THE WAY CHEVROLET DESIGN AND MANUFACTURED THE WINDSHIELD DOES MAKE WHERE THE INSPECTION STICKER IS PLACE BECOME A SAFETY ISSUE. IF ANY STICKERS OF SUCH SIZE ARE PLACED ON THE LOWER LEFT SIDE OF THE WINDSHIELD, THEY BECOME AN ISSUE. I DON'T KNOW THE BEST WAY TO RESOLVE THIS ISSUE; HOWEVER, WILLFUL IGNORANCE OR NEGLECT IS WRONG. SAFETY MUST COME FIRST. I THINK THE WV STATE LAW IS OBSOLETE FOR NEW VEHICLES WITH WINDSHIELDS OF THIS SHAPE. THIS IS CLEARLY A SAFETY ISSUE. IF YOU ARE UNABLE TO HELP US, PLEASE REFER US TO SOMEONE THAN CAN. THANKS
Mfg Campaign: 11093640
Recall Date: May 14, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
KEY COULD NOT BE FULLY SHUT OFF,REMOVED.DEALER DETERMINES A SOLONOID ON SHIFT ASSEMBLY FAILED.SOLONOID COULD NOT BE PURCHASED SO A NEW SHIFT ASSEMBLY WAS ORDERED.I WAS BARELY OUTSIDE MY WARRANTY.CHEV REFUSED TO COVER.THIS IS A HAZARD BECAUSE WITHOUT SHUTTING OFF,LOCKING COLUMN AND TRANS IT BECOME A FIRE RISK,THEFT RISK IN THAT KEY CANT BE REMOVED.04
Corrective Action:
KEY COULD NOT BE FULLY SHUT OFF,REMOVED.DEALER DETERMINES A SOLONOID ON SHIFT ASSEMBLY FAILED.SOLONOID COULD NOT BE PURCHASED SO A NEW SHIFT ASSEMBLY WAS ORDERED.I WAS BARELY OUTSIDE MY WARRANTY.CHEV REFUSED TO COVER.THIS IS A HAZARD BECAUSE WITHOUT SHUTTING OFF,LOCKING COLUMN AND TRANS IT BECOME A FIRE RISK,THEFT RISK IN THAT KEY CANT BE REMOVED.04
Additional Notes:
KEY COULD NOT BE FULLY SHUT OFF,REMOVED.DEALER DETERMINES A SOLONOID ON SHIFT ASSEMBLY FAILED.SOLONOID COULD NOT BE PURCHASED SO A NEW SHIFT ASSEMBLY WAS ORDERED.I WAS BARELY OUTSIDE MY WARRANTY.CHEV REFUSED TO COVER.THIS IS A HAZARD BECAUSE WITHOUT SHUTTING OFF,LOCKING COLUMN AND TRANS IT BECOME A FIRE RISK,THEFT RISK IN THAT KEY CANT BE REMOVED.04
Mfg Campaign: 11083215
Recall Date: Apr 4, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION HAS A "STUTTER" TO IT. UPSHIFTS HAVE A 'STUTTER" OR LAG TO THEM AT LOW RPM. VERY DANGEROUS DRIVING AROUND TOWN WHEN YOU HAVE STOP AND GO TRAFFIC. DOWNSHIFTS AUTOMATICALLY GOING DOWN A STEEP GRADE ,THE DOWNSHIFT IS SO BAD IT WANTS TO THROW YOU THROUGH THE WINDSHIELD.HAVE HAD TRUCK TO DEALERSHIP AT LEAST 3 X. TRUCK IS DANGEROUS TO DRIVE IN TRAFFIC AS THIS TRANSMISSION IS NOT WORKING PROPERLY. HAVE CONTACTED GM IN DEC. OF 2017 BUT GOT NO REPLY (IMAGINE THAT). TRUCK HAS ABOUT 18,500 MILES ON IT BOUGHT IN DEC. OF 2016. HIGHWAY DRIVING IS FINE, DRIVING AROUND TOWN IS TERRIBLE AS I SAID TRANSMISSION "BUCKS" OR "STUTTERS". FOR THE TIME BEING TRUCK WILL SIT AND WILL NOT BE DRIVEN EXCEPT TO THE DEALER.
Corrective Action:
TRANSMISSION HAS A "STUTTER" TO IT. UPSHIFTS HAVE A 'STUTTER" OR LAG TO THEM AT LOW RPM. VERY DANGEROUS DRIVING AROUND TOWN WHEN YOU HAVE STOP AND GO TRAFFIC. DOWNSHIFTS AUTOMATICALLY GOING DOWN A STEEP GRADE ,THE DOWNSHIFT IS SO BAD IT WANTS TO THROW YOU THROUGH THE WINDSHIELD.HAVE HAD TRUCK TO DEALERSHIP AT LEAST 3 X. TRUCK IS DANGEROUS TO DRIVE IN TRAFFIC AS THIS TRANSMISSION IS NOT WORKING PROPERLY. HAVE CONTACTED GM IN DEC. OF 2017 BUT GOT NO REPLY (IMAGINE THAT). TRUCK HAS ABOUT 18,500 MILES ON IT BOUGHT IN DEC. OF 2016. HIGHWAY DRIVING IS FINE, DRIVING AROUND TOWN IS TERRIBLE AS I SAID TRANSMISSION "BUCKS" OR "STUTTERS". FOR THE TIME BEING TRUCK WILL SIT AND WILL NOT BE DRIVEN EXCEPT TO THE DEALER.
Additional Notes:
TRANSMISSION HAS A "STUTTER" TO IT. UPSHIFTS HAVE A 'STUTTER" OR LAG TO THEM AT LOW RPM. VERY DANGEROUS DRIVING AROUND TOWN WHEN YOU HAVE STOP AND GO TRAFFIC. DOWNSHIFTS AUTOMATICALLY GOING DOWN A STEEP GRADE ,THE DOWNSHIFT IS SO BAD IT WANTS TO THROW YOU THROUGH THE WINDSHIELD.HAVE HAD TRUCK TO DEALERSHIP AT LEAST 3 X. TRUCK IS DANGEROUS TO DRIVE IN TRAFFIC AS THIS TRANSMISSION IS NOT WORKING PROPERLY. HAVE CONTACTED GM IN DEC. OF 2017 BUT GOT NO REPLY (IMAGINE THAT). TRUCK HAS ABOUT 18,500 MILES ON IT BOUGHT IN DEC. OF 2016. HIGHWAY DRIVING IS FINE, DRIVING AROUND TOWN IS TERRIBLE AS I SAID TRANSMISSION "BUCKS" OR "STUTTERS". FOR THE TIME BEING TRUCK WILL SIT AND WILL NOT BE DRIVEN EXCEPT TO THE DEALER.
Mfg Campaign: 11081585
Recall Date: Mar 27, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ONGOING PROBLEM WITH DIESEL FUEL LEAK WHICH BEGAN IN OCTOBER 2017. WILL BE RETURNING TO THE DEALER ON 27 MARCH 2018 FOR CAUSE SEARCH OF THE PROBLEM AND REPAIR. DEALER CONFIRMED ONE OF THE DIESEL FUEL LEAKS DURING NOVEMBER 2017 WAS A LEAK AT THE FUEL PUMP AND A LOOSE FUEL LINE. PROBLEM HAS RETURNED AFTER 3900 MILES OF USE. DIESEL FUMES PERMEATE THE CABIN AND DIESEL FUEL COVERS THE DRIVER'S SIDE OF THE TRUCK FROM THE FRONT WHEEL WELL ALONG THE BODY TO THE REAR LEFT BUMPER. HAVE CONTACTED CHEVROLET CORPORATE DURING NOVEMBER 2017 TO MAKE THEM AWARE OF THE PROBLEM AND CREATE A FORMAL CASE REPORT. HAVE STARTED ANOTHER CASE REPORT WITH CHEVROLET AS OF FRIDAY (23 MARCH 2018) TO SEEK A PERMANENT AND DURABLE RESOLUTION TO THIS PROBLEM.
Corrective Action:
ONGOING PROBLEM WITH DIESEL FUEL LEAK WHICH BEGAN IN OCTOBER 2017. WILL BE RETURNING TO THE DEALER ON 27 MARCH 2018 FOR CAUSE SEARCH OF THE PROBLEM AND REPAIR. DEALER CONFIRMED ONE OF THE DIESEL FUEL LEAKS DURING NOVEMBER 2017 WAS A LEAK AT THE FUEL PUMP AND A LOOSE FUEL LINE. PROBLEM HAS RETURNED AFTER 3900 MILES OF USE. DIESEL FUMES PERMEATE THE CABIN AND DIESEL FUEL COVERS THE DRIVER'S SIDE OF THE TRUCK FROM THE FRONT WHEEL WELL ALONG THE BODY TO THE REAR LEFT BUMPER. HAVE CONTACTED CHEVROLET CORPORATE DURING NOVEMBER 2017 TO MAKE THEM AWARE OF THE PROBLEM AND CREATE A FORMAL CASE REPORT. HAVE STARTED ANOTHER CASE REPORT WITH CHEVROLET AS OF FRIDAY (23 MARCH 2018) TO SEEK A PERMANENT AND DURABLE RESOLUTION TO THIS PROBLEM.
Additional Notes:
ONGOING PROBLEM WITH DIESEL FUEL LEAK WHICH BEGAN IN OCTOBER 2017. WILL BE RETURNING TO THE DEALER ON 27 MARCH 2018 FOR CAUSE SEARCH OF THE PROBLEM AND REPAIR. DEALER CONFIRMED ONE OF THE DIESEL FUEL LEAKS DURING NOVEMBER 2017 WAS A LEAK AT THE FUEL PUMP AND A LOOSE FUEL LINE. PROBLEM HAS RETURNED AFTER 3900 MILES OF USE. DIESEL FUMES PERMEATE THE CABIN AND DIESEL FUEL COVERS THE DRIVER'S SIDE OF THE TRUCK FROM THE FRONT WHEEL WELL ALONG THE BODY TO THE REAR LEFT BUMPER. HAVE CONTACTED CHEVROLET CORPORATE DURING NOVEMBER 2017 TO MAKE THEM AWARE OF THE PROBLEM AND CREATE A FORMAL CASE REPORT. HAVE STARTED ANOTHER CASE REPORT WITH CHEVROLET AS OF FRIDAY (23 MARCH 2018) TO SEEK A PERMANENT AND DURABLE RESOLUTION TO THIS PROBLEM.
Mfg Campaign: 11081309
Recall Date: Mar 26, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Corrective Action:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Additional Notes:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Mfg Campaign: 11079149
Recall Date: Mar 14, 2018
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Corrective Action:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Additional Notes:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Mfg Campaign: 11079149
Recall Date: Mar 14, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Corrective Action:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Additional Notes:
WAS AT SHOP RETURNING TRUCK TO INSTALL ORDERED ELECTRICAL PARTS ON 3/13/18, WHEN THE INSTALLER CALLED ME OVER TO SHOW ME AN EXTREMELY LARGE GASH IN TIRE TREAD, COMPLETE WIDTH OF MIDDLE TREAD AND ABOUT 7 INCHES IN LENGTH. (HAVE PHOTO)LEAVING THE MEMBRANE EXPOSED. I WAS THERE ON FRIDAY 3/9/18 WITH INITIAL REPAIRS & THIS WAS NOT NOTED! ( TIRES WERE BALANCE DUE TO OUTAGE OF WIRE FOR ABS) I DROVE BACK HOME 50 MILES ON FRIDAY, DID NOT MOVE THE TRUCK ALL WEEKEND, TILL MY RETURN ON TUESDAY (13TH). WHEN DISCOVERED . HE ADVISED ME TO GET THIS REPAIRED IMMEDIATELY! I DROVE CAUTIOUSLY APPROX. 4 MILES TO LOCAL CHEVROLET DEALERSHIP (RELIABLE) IT WAS AROUND 4PM, I EXPLAINED THAT I DID NOT HAVE APPOINTMENT, AND NEEDED IMMEDIATE ATTENTION DUE TO DAMAGED TIRE READY TO BLOW OUT! I EXPLAIN THIS LOOKED LIKE MANUFACTURE DEFECT. NEEDLESS TO SAY NONE WAS COVERED BY INSURANCE, I PAID OUT OF POCKET $274.24. I AM SO THANKFUL I DID NOT HAVE A BLOW OUT DRIVING TO ALBUQUERQUE,NM THIS IS HIGHWAY MOST OF THE WAY, WITH SPEED LIMIT 70 MPH. AND MOST GRATEFUL MY 3 GRANDKIDS WERE NOT WITH ME,, AS I FREQUENTLY PICK THEM UP FROM SCHOOL. THIS COULD OF DEFINITELY BEEN DEVASTATING . THE SERVICE DEPT. ASSUMED I RAN OVER SOMETHING. THIS IS A NEWER TRUCK I ONLY HAVE 9688 MILES ON IT, AND CAREFUL TO WATCH WHAT IS ON THE ROADS. AS THIS WAS THE DRIVER REAR TIRE INVOLVED, THE FRONT WAS NOT AFFECTED AT ALL? IS THIS POSSIBLE IT IS A MANUFACTURED DEFECT ? I HAVE NEVER HAD THIS HAPPEN TO A TIRE ON MY VEHICLES BEFORE, AS I AM 65 YRS OLD. DO I HAVE TO WAIT FOR THIS TO HAPPEN TO ANOTHER TIRE ON THIS VEHICLE FROM THIS COMPANY WITH POSSIBLE TRAGIC RESULTS. I WILL DO MY DILIGENCE IN INSPECTING TIRES BEFORE I LEAVE, BUT THIS COULD OF HAPPEN AS I DRIVE TRAVELING ONCE AGAIN ON HIGHWAYS. *TR
Mfg Campaign: 11079149
Recall Date: Mar 14, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
COMING OFF STEEP HILL AND TRANSMISSION DOWNSHIFTED TO LOW GEAR, THE ENGINE REVVED UP AND WOULD NOT SHIFT OUT. TRIED GIVING AND LETTING OFF GAS, FINALLY PUT IT IN NEUTRAL TO LET RPM'S GO DOWN AND PUT BACK IN DRIVE AND IT FINALLY SHIFTED ON OUT. TOOK TO DEALERSHIP WHERE I PURCHASED AND THEY TEST DROVE IT AND SAID THE HILL DESCENT FUNCTION WAS NOT WORKING PROPERLY BUT THERE WERE NO RECALLS OR SOFTWARE UPDATE ISSUE AT THIS TIME THAT WAS COVERED UNDER WARRANTY. ISSUED COMPLAINT TO CHEVROLET AND THEY SAID THERE WERE NOT ENOUGH COMPLAINTS TO ADDRESS THIS ISSUE AT THIS TIME. VERY FRUSTRATED.
Corrective Action:
COMING OFF STEEP HILL AND TRANSMISSION DOWNSHIFTED TO LOW GEAR, THE ENGINE REVVED UP AND WOULD NOT SHIFT OUT. TRIED GIVING AND LETTING OFF GAS, FINALLY PUT IT IN NEUTRAL TO LET RPM'S GO DOWN AND PUT BACK IN DRIVE AND IT FINALLY SHIFTED ON OUT. TOOK TO DEALERSHIP WHERE I PURCHASED AND THEY TEST DROVE IT AND SAID THE HILL DESCENT FUNCTION WAS NOT WORKING PROPERLY BUT THERE WERE NO RECALLS OR SOFTWARE UPDATE ISSUE AT THIS TIME THAT WAS COVERED UNDER WARRANTY. ISSUED COMPLAINT TO CHEVROLET AND THEY SAID THERE WERE NOT ENOUGH COMPLAINTS TO ADDRESS THIS ISSUE AT THIS TIME. VERY FRUSTRATED.
Additional Notes:
COMING OFF STEEP HILL AND TRANSMISSION DOWNSHIFTED TO LOW GEAR, THE ENGINE REVVED UP AND WOULD NOT SHIFT OUT. TRIED GIVING AND LETTING OFF GAS, FINALLY PUT IT IN NEUTRAL TO LET RPM'S GO DOWN AND PUT BACK IN DRIVE AND IT FINALLY SHIFTED ON OUT. TOOK TO DEALERSHIP WHERE I PURCHASED AND THEY TEST DROVE IT AND SAID THE HILL DESCENT FUNCTION WAS NOT WORKING PROPERLY BUT THERE WERE NO RECALLS OR SOFTWARE UPDATE ISSUE AT THIS TIME THAT WAS COVERED UNDER WARRANTY. ISSUED COMPLAINT TO CHEVROLET AND THEY SAID THERE WERE NOT ENOUGH COMPLAINTS TO ADDRESS THIS ISSUE AT THIS TIME. VERY FRUSTRATED.
Mfg Campaign: 11076476
Recall Date: Mar 6, 2018
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