Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key will get stuck in the on position in the ignition and sometimes key wont turn at all to start vehicle. Has left me stranded several times. Repaired in 2018 and 2019 and problem returns.
Corrective Action:
Key will get stuck in the on position in the ignition and sometimes key wont turn at all to start vehicle. Has left me stranded several times. Repaired in 2018 and 2019 and problem returns.
Additional Notes:
Key will get stuck in the on position in the ignition and sometimes key wont turn at all to start vehicle. Has left me stranded several times. Repaired in 2018 and 2019 and problem returns.
Mfg Campaign: 11529968
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated that while driving at 55 MPH, the vehicle inadvertently downshifted before returning to normal functionality. Since the failure was first experienced, the failure became a regular failure. The check engine warning light was illuminated during the failure. The vehicle was taken to the dealer, who determined that a transmission fluid flush was required. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 55,000
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated that while driving at 55 MPH, the vehicle inadvertently downshifted before returning to normal functionality. Since the failure was first experienced, the failure became a regular failure. The check engine warning light was illuminated during the failure. The vehicle was taken to the dealer, who determined that a transmission fluid flush was required. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 55,000
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated that while driving at 55 MPH, the vehicle inadvertently downshifted before returning to normal functionality. Since the failure was first experienced, the failure became a regular failure. The check engine warning light was illuminated during the failure. The vehicle was taken to the dealer, who determined that a transmission fluid flush was required. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 55,000
Mfg Campaign: 11529553
Recall Date: Jun 29, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I took my 2017 Chevrolet Colorada in for an oil change and when exiting the building I made a sharp left turn at very slow parking lot speed. The steering wheel locked up and was difficult to break loosed. I had the mechanic come out and he drove the Colorada around the building and it locked up on him also. This could be a very life threatening situation had it not been in the parking lot. I drove directly to the Chevrolet dealer to report the problem and they had never heard of this happening. I beg to differ on there statement as I did an Internet search and found numerous problems the same as mine from owners of Colorado, Silverado and GMS pickups. I am actually hesitant to drive this vehicle for fear of have a catastrophic failure causing injury or death. I was at a Jiffylube service center at the time and the certified mechanic drove the vehicle. Thank You: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I took my 2017 Chevrolet Colorada in for an oil change and when exiting the building I made a sharp left turn at very slow parking lot speed. The steering wheel locked up and was difficult to break loosed. I had the mechanic come out and he drove the Colorada around the building and it locked up on him also. This could be a very life threatening situation had it not been in the parking lot. I drove directly to the Chevrolet dealer to report the problem and they had never heard of this happening. I beg to differ on there statement as I did an Internet search and found numerous problems the same as mine from owners of Colorado, Silverado and GMS pickups. I am actually hesitant to drive this vehicle for fear of have a catastrophic failure causing injury or death. I was at a Jiffylube service center at the time and the certified mechanic drove the vehicle. Thank You: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I took my 2017 Chevrolet Colorada in for an oil change and when exiting the building I made a sharp left turn at very slow parking lot speed. The steering wheel locked up and was difficult to break loosed. I had the mechanic come out and he drove the Colorada around the building and it locked up on him also. This could be a very life threatening situation had it not been in the parking lot. I drove directly to the Chevrolet dealer to report the problem and they had never heard of this happening. I beg to differ on there statement as I did an Internet search and found numerous problems the same as mine from owners of Colorado, Silverado and GMS pickups. I am actually hesitant to drive this vehicle for fear of have a catastrophic failure causing injury or death. I was at a Jiffylube service center at the time and the certified mechanic drove the vehicle. Thank You: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11528360
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Power steering, ABS Brakes, and Brakes all went
Corrective Action:
Power steering, ABS Brakes, and Brakes all went
Additional Notes:
Power steering, ABS Brakes, and Brakes all went
Mfg Campaign: 11527839
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering, ABS Brakes, and Brakes all went
Corrective Action:
Power steering, ABS Brakes, and Brakes all went
Additional Notes:
Power steering, ABS Brakes, and Brakes all went
Mfg Campaign: 11527839
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Insurance claims representative informed me that steering wheel air bag didn't deploy when I wrecked 2017 Chevy Colorado. I suffered multiple injuries. Broken ribs, broken sternum, broken femur in 2 places, concussion,lung collapsed. No warnings no message. I'm gonna email the insurance company and ask them to report it to the Chevy company and file a police report since they are in possession of our truck which they haven't settled yet 2 months. Truck was total loss. Insurance company has it at their facility in Culpeper
Corrective Action:
Insurance claims representative informed me that steering wheel air bag didn't deploy when I wrecked 2017 Chevy Colorado. I suffered multiple injuries. Broken ribs, broken sternum, broken femur in 2 places, concussion,lung collapsed. No warnings no message. I'm gonna email the insurance company and ask them to report it to the Chevy company and file a police report since they are in possession of our truck which they haven't settled yet 2 months. Truck was total loss. Insurance company has it at their facility in Culpeper
Additional Notes:
Insurance claims representative informed me that steering wheel air bag didn't deploy when I wrecked 2017 Chevy Colorado. I suffered multiple injuries. Broken ribs, broken sternum, broken femur in 2 places, concussion,lung collapsed. No warnings no message. I'm gonna email the insurance company and ask them to report it to the Chevy company and file a police report since they are in possession of our truck which they haven't settled yet 2 months. Truck was total loss. Insurance company has it at their facility in Culpeper
Mfg Campaign: 11526413
Recall Date: Jun 11, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio will change stations, switch apps, make phone calls all on its own. The drivers info center, located on the gauges will switch constantly to the radio setting, removing the speed that I'm traveling at. This is super dangerous as it is a distraction from driving. Its so bad I have to turn the radio off to drive safely.
Corrective Action:
The radio will change stations, switch apps, make phone calls all on its own. The drivers info center, located on the gauges will switch constantly to the radio setting, removing the speed that I'm traveling at. This is super dangerous as it is a distraction from driving. Its so bad I have to turn the radio off to drive safely.
Additional Notes:
The radio will change stations, switch apps, make phone calls all on its own. The drivers info center, located on the gauges will switch constantly to the radio setting, removing the speed that I'm traveling at. This is super dangerous as it is a distraction from driving. Its so bad I have to turn the radio off to drive safely.
Mfg Campaign: 11519519
Recall Date: Apr 28, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Please add my vin to the service bulletin so Chevy will take responsibility for their manufacturing mess up. Thank you.
Corrective Action:
There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Please add my vin to the service bulletin so Chevy will take responsibility for their manufacturing mess up. Thank you.
Additional Notes:
There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Please add my vin to the service bulletin so Chevy will take responsibility for their manufacturing mess up. Thank you.
Mfg Campaign: 11513068
Recall Date: Mar 21, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Please add my vin to the service bulletin so Chevy will take responsibility for their manufacturing mess up. Thank you.
Corrective Action:
There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Please add my vin to the service bulletin so Chevy will take responsibility for their manufacturing mess up. Thank you.
Additional Notes:
There is an active service bulletin for 2017 Chevy Colorados. My vin does not fall under that service bulletin. I started two case numbers with Chevy. My truck is in the shop for ref service bulletin # 18-NA-355. Same problem and the same fix. Mine got so bad the control arms need replaced. Please add my vin to the service bulletin so Chevy will take responsibility for their manufacturing mess up. Thank you.
Mfg Campaign: 11513068
Recall Date: Mar 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle shutters on highway. I was told by a few Chevy representatives that they would help fix it even though it’s out of warranty. This is a known problem across the USA and they should fix it at no charge to customer.
Corrective Action:
My vehicle shutters on highway. I was told by a few Chevy representatives that they would help fix it even though it’s out of warranty. This is a known problem across the USA and they should fix it at no charge to customer.
Additional Notes:
My vehicle shutters on highway. I was told by a few Chevy representatives that they would help fix it even though it’s out of warranty. This is a known problem across the USA and they should fix it at no charge to customer.
Mfg Campaign: 11510012
Recall Date: Mar 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle shutters on highway. I was told by a few Chevy representatives that they would help fix it even though it’s out of warranty. This is a known problem across the USA and they should fix it at no charge to customer.
Corrective Action:
My vehicle shutters on highway. I was told by a few Chevy representatives that they would help fix it even though it’s out of warranty. This is a known problem across the USA and they should fix it at no charge to customer.
Additional Notes:
My vehicle shutters on highway. I was told by a few Chevy representatives that they would help fix it even though it’s out of warranty. This is a known problem across the USA and they should fix it at no charge to customer.
Mfg Campaign: 11510012
Recall Date: Mar 3, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Leaking fuel below direct injection fuel pump
Corrective Action:
Leaking fuel below direct injection fuel pump
Additional Notes:
Leaking fuel below direct injection fuel pump
Mfg Campaign: 11509233
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Corrective Action:
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Additional Notes:
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Mfg Campaign: 11507608
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Corrective Action:
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Additional Notes:
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Mfg Campaign: 11507608
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while reversing out of the driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the power steering gearbox needed to be replaced. The power steering gearbox and wiring harness were replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 55,257.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while reversing out of the driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the power steering gearbox needed to be replaced. The power steering gearbox and wiring harness were replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 55,257.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while reversing out of the driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the power steering gearbox needed to be replaced. The power steering gearbox and wiring harness were replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 55,257.
Mfg Campaign: 11500851
Recall Date: Jan 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car was shuddering (almost like the wheels didn't have enough power) and it felt like I was going over a rumble strip. After some research I found out that Chevrolet knew of this problem and acknowledged it in a service bulletin in 2018. The problem was that the transmission oil Chevrolet had used was failing and needed to be replaced. The oil Chevy had in there was causing the Torque Converter Clutch (TCC) to Shudder or slip. Chevrolet never notified its customers because they said this would not harm the truck. However they're wrong, if the transmission does not have the right oil and is causing the TCC to slip, this inevitably would ruin the clutch and thus is a manufacturing default and should be replaced at no cost by Chevy. The newest service bulletin on this problem is N0: 18-NA-355 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10163890-9999.pdf) Chevrolet said this was not covered by a warranty and wanted me to pay $500 to fix their mistake of putting in faulty oil in my truck. They then offered me to pay $80 . They also refuse to extend my warranty and cover the remaining $80. This is a safety problem because it could cause the transmission to seize up if not fixed. Because this has been well documented in many other customer cars, I believe they should be forced to Recall and notify all customers and pay for this procedure. My car was inspected and flushed by car dealer (Chuck Olsen Chevrolet in Shoreline WA). There were no warning lamps, or messages. It failed why I was driving on a two hour road trip. The rumbling was so noticeable I initially thought my wheel was falling off so pulled over to make sure my tire still had all of it's bolts. Turns out the fluid Chevy used in my transmission was to blame. In the owners manual it says you should flush your transmission at 72,000 miles. My truck only has 58,000 miles.
Corrective Action:
My car was shuddering (almost like the wheels didn't have enough power) and it felt like I was going over a rumble strip. After some research I found out that Chevrolet knew of this problem and acknowledged it in a service bulletin in 2018. The problem was that the transmission oil Chevrolet had used was failing and needed to be replaced. The oil Chevy had in there was causing the Torque Converter Clutch (TCC) to Shudder or slip. Chevrolet never notified its customers because they said this would not harm the truck. However they're wrong, if the transmission does not have the right oil and is causing the TCC to slip, this inevitably would ruin the clutch and thus is a manufacturing default and should be replaced at no cost by Chevy. The newest service bulletin on this problem is N0: 18-NA-355 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10163890-9999.pdf) Chevrolet said this was not covered by a warranty and wanted me to pay $500 to fix their mistake of putting in faulty oil in my truck. They then offered me to pay $80 . They also refuse to extend my warranty and cover the remaining $80. This is a safety problem because it could cause the transmission to seize up if not fixed. Because this has been well documented in many other customer cars, I believe they should be forced to Recall and notify all customers and pay for this procedure. My car was inspected and flushed by car dealer (Chuck Olsen Chevrolet in Shoreline WA). There were no warning lamps, or messages. It failed why I was driving on a two hour road trip. The rumbling was so noticeable I initially thought my wheel was falling off so pulled over to make sure my tire still had all of it's bolts. Turns out the fluid Chevy used in my transmission was to blame. In the owners manual it says you should flush your transmission at 72,000 miles. My truck only has 58,000 miles.
Additional Notes:
My car was shuddering (almost like the wheels didn't have enough power) and it felt like I was going over a rumble strip. After some research I found out that Chevrolet knew of this problem and acknowledged it in a service bulletin in 2018. The problem was that the transmission oil Chevrolet had used was failing and needed to be replaced. The oil Chevy had in there was causing the Torque Converter Clutch (TCC) to Shudder or slip. Chevrolet never notified its customers because they said this would not harm the truck. However they're wrong, if the transmission does not have the right oil and is causing the TCC to slip, this inevitably would ruin the clutch and thus is a manufacturing default and should be replaced at no cost by Chevy. The newest service bulletin on this problem is N0: 18-NA-355 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10163890-9999.pdf) Chevrolet said this was not covered by a warranty and wanted me to pay $500 to fix their mistake of putting in faulty oil in my truck. They then offered me to pay $80 . They also refuse to extend my warranty and cover the remaining $80. This is a safety problem because it could cause the transmission to seize up if not fixed. Because this has been well documented in many other customer cars, I believe they should be forced to Recall and notify all customers and pay for this procedure. My car was inspected and flushed by car dealer (Chuck Olsen Chevrolet in Shoreline WA). There were no warning lamps, or messages. It failed why I was driving on a two hour road trip. The rumbling was so noticeable I initially thought my wheel was falling off so pulled over to make sure my tire still had all of it's bolts. Turns out the fluid Chevy used in my transmission was to blame. In the owners manual it says you should flush your transmission at 72,000 miles. My truck only has 58,000 miles.
Mfg Campaign: 11496465
Recall Date: Dec 7, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact’s husband owns a 2017 Chevrolet Colorado. The contact stated that on multiple occasions while driving approximately 30-35 MPH, the steering wheel jerked. The contact stated that she was concerned for her safety while driving the vehicle. The contact stated that the failure almost caused a crash. The power steering and stabili-trak warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact’s husband owns a 2017 Chevrolet Colorado. The contact stated that on multiple occasions while driving approximately 30-35 MPH, the steering wheel jerked. The contact stated that she was concerned for her safety while driving the vehicle. The contact stated that the failure almost caused a crash. The power steering and stabili-trak warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact’s husband owns a 2017 Chevrolet Colorado. The contact stated that on multiple occasions while driving approximately 30-35 MPH, the steering wheel jerked. The contact stated that she was concerned for her safety while driving the vehicle. The contact stated that the failure almost caused a crash. The power steering and stabili-trak warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11496066
Recall Date: Dec 5, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Corrective Action:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Additional Notes:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Mfg Campaign: 11495068
Recall Date: Nov 27, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Corrective Action:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Additional Notes:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Mfg Campaign: 11495068
Recall Date: Nov 27, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Corrective Action:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Additional Notes:
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
Mfg Campaign: 11495068
Recall Date: Nov 27, 2022
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