Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
In March of 2021 purchased a used Chevy Colorado from Jake Sweeney Automotive Group in Cincinnati Ohio. The vehicle seemed very sound, but over time a rumbling sound was starting to take over the cab of the truck. I felt it was coming from the rear end of the truck. I took the vehicle into an independent mechanic. They removed the tires to make sure it was not the brakes. They ended up telling me where I thought the sound could be coming from was the differential. They could not tell me exactly what was wrong without tearing the differential apart. I took the vehicle back to Jake Sweeney Service in Lebanon Ohio because this Service Center was closer for service. After their service inspected the vehicle they determined it was an issue with the differential. Again, they could not tell me exactly what was wrong until they tore into it. The independant mechanic gave me a text on GM-Techlink.com that indicates GM is having issues with this type of differential. After some arguement with Service Tech and Manager of Service Department. They agreed to cover 25 per cent of the of the work done to make differential right. I was not in agreement with this due to it is a GM problem. I made contact with GM to complain to them of their issues with the differentials on these vehicles. After a couple months of talking to the claims writer. A supervisor called me to inform me they would cover 25 per cent of the cost to repair the vehicle. Again, I was not in agreement with GM only covering 25 per cent of the cost when GM has an issue with these differentials. It looks from reading the GM-Techlink.com GM is aware of 2017-2019 differentials in the Colorado and GMC Canyon models causing the whining, growling and grinding sound. The link indicates there is a machining issue on the surface of the carrier bearing bore. I understand, I have put miles on this vehicle before I was aware of this issue. But my feeling is GM has put an unsafe and faulty vehicle on the road.
Corrective Action:
In March of 2021 purchased a used Chevy Colorado from Jake Sweeney Automotive Group in Cincinnati Ohio. The vehicle seemed very sound, but over time a rumbling sound was starting to take over the cab of the truck. I felt it was coming from the rear end of the truck. I took the vehicle into an independent mechanic. They removed the tires to make sure it was not the brakes. They ended up telling me where I thought the sound could be coming from was the differential. They could not tell me exactly what was wrong without tearing the differential apart. I took the vehicle back to Jake Sweeney Service in Lebanon Ohio because this Service Center was closer for service. After their service inspected the vehicle they determined it was an issue with the differential. Again, they could not tell me exactly what was wrong until they tore into it. The independant mechanic gave me a text on GM-Techlink.com that indicates GM is having issues with this type of differential. After some arguement with Service Tech and Manager of Service Department. They agreed to cover 25 per cent of the of the work done to make differential right. I was not in agreement with this due to it is a GM problem. I made contact with GM to complain to them of their issues with the differentials on these vehicles. After a couple months of talking to the claims writer. A supervisor called me to inform me they would cover 25 per cent of the cost to repair the vehicle. Again, I was not in agreement with GM only covering 25 per cent of the cost when GM has an issue with these differentials. It looks from reading the GM-Techlink.com GM is aware of 2017-2019 differentials in the Colorado and GMC Canyon models causing the whining, growling and grinding sound. The link indicates there is a machining issue on the surface of the carrier bearing bore. I understand, I have put miles on this vehicle before I was aware of this issue. But my feeling is GM has put an unsafe and faulty vehicle on the road.
Additional Notes:
In March of 2021 purchased a used Chevy Colorado from Jake Sweeney Automotive Group in Cincinnati Ohio. The vehicle seemed very sound, but over time a rumbling sound was starting to take over the cab of the truck. I felt it was coming from the rear end of the truck. I took the vehicle into an independent mechanic. They removed the tires to make sure it was not the brakes. They ended up telling me where I thought the sound could be coming from was the differential. They could not tell me exactly what was wrong without tearing the differential apart. I took the vehicle back to Jake Sweeney Service in Lebanon Ohio because this Service Center was closer for service. After their service inspected the vehicle they determined it was an issue with the differential. Again, they could not tell me exactly what was wrong until they tore into it. The independant mechanic gave me a text on GM-Techlink.com that indicates GM is having issues with this type of differential. After some arguement with Service Tech and Manager of Service Department. They agreed to cover 25 per cent of the of the work done to make differential right. I was not in agreement with this due to it is a GM problem. I made contact with GM to complain to them of their issues with the differentials on these vehicles. After a couple months of talking to the claims writer. A supervisor called me to inform me they would cover 25 per cent of the cost to repair the vehicle. Again, I was not in agreement with GM only covering 25 per cent of the cost when GM has an issue with these differentials. It looks from reading the GM-Techlink.com GM is aware of 2017-2019 differentials in the Colorado and GMC Canyon models causing the whining, growling and grinding sound. The link indicates there is a machining issue on the surface of the carrier bearing bore. I understand, I have put miles on this vehicle before I was aware of this issue. But my feeling is GM has put an unsafe and faulty vehicle on the road.
Mfg Campaign: 11493676
Recall Date: Nov 15, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated that on numerous occasions while accelerating at low speeds, the vehicle shuddered and jerked. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated that on numerous occasions while accelerating at low speeds, the vehicle shuddered and jerked. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated that on numerous occasions while accelerating at low speeds, the vehicle shuddered and jerked. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11493085
Recall Date: Nov 10, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering issues same as 2015 and 2016 recall
Corrective Action:
Power steering issues same as 2015 and 2016 recall
Additional Notes:
Power steering issues same as 2015 and 2016 recall
Mfg Campaign: 11488268
Recall Date: Oct 6, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle vibrates and/or shudders during light throttle acceleration at a steady state, promoting a driver to accelerate quickly to overcome the disconcerting shudder. This definitely should be a safety recall as GM has acknowledged the problem in a Technical Service Bulletin #19-NA-018, prevalent in many models & brands including Cadillac, Chevrolet & GMC (even Corvettes 2015-2019 models). Suggested repair is for dealer to fill & flush transmission pan 3 times(!) with 7 liters of Synthetic LV ATF HP fluid. Other complaints on this site question the effectiveness of this repair citing recurrence of shudder. Very disturbing & unsafe condition.
Corrective Action:
Vehicle vibrates and/or shudders during light throttle acceleration at a steady state, promoting a driver to accelerate quickly to overcome the disconcerting shudder. This definitely should be a safety recall as GM has acknowledged the problem in a Technical Service Bulletin #19-NA-018, prevalent in many models & brands including Cadillac, Chevrolet & GMC (even Corvettes 2015-2019 models). Suggested repair is for dealer to fill & flush transmission pan 3 times(!) with 7 liters of Synthetic LV ATF HP fluid. Other complaints on this site question the effectiveness of this repair citing recurrence of shudder. Very disturbing & unsafe condition.
Additional Notes:
Vehicle vibrates and/or shudders during light throttle acceleration at a steady state, promoting a driver to accelerate quickly to overcome the disconcerting shudder. This definitely should be a safety recall as GM has acknowledged the problem in a Technical Service Bulletin #19-NA-018, prevalent in many models & brands including Cadillac, Chevrolet & GMC (even Corvettes 2015-2019 models). Suggested repair is for dealer to fill & flush transmission pan 3 times(!) with 7 liters of Synthetic LV ATF HP fluid. Other complaints on this site question the effectiveness of this repair citing recurrence of shudder. Very disturbing & unsafe condition.
Mfg Campaign: 11486980
Recall Date: Sep 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated that the transmission was shuddering while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a defective torque converter. The torque converter was replaced under warranty; however, after several thousand miles the failure returned. The dealer was notified of the failure and informed the contact that the vehicle was now out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated that the transmission was shuddering while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a defective torque converter. The torque converter was replaced under warranty; however, after several thousand miles the failure returned. The dealer was notified of the failure and informed the contact that the vehicle was now out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated that the transmission was shuddering while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a defective torque converter. The torque converter was replaced under warranty; however, after several thousand miles the failure returned. The dealer was notified of the failure and informed the contact that the vehicle was now out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
Mfg Campaign: 11483444
Recall Date: Sep 8, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Recently I had a strong gasoline smell and leak coming from the vehicle. I took my truck in for inspection, and the mechanic said the fuel pump was damaged. The mechanic took a picture of the damaged fuel pump and could not explain how this part was destroyed in this way. I was charged $639 for the repairs. Since I am currently financing the vehicle, I researched to see if this particular make and model had any recalls. Upon discovery, it happens that in 2018 there was a recall that a high-pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high-pressure fuel line. I phoned the manufacturer, and they said there was a recall for this issue for specific 2017 models but not for my truck's VIN. Since my vehicle has the same problem mentioned in the recall, I would like an investigation and possible recall on this model and vin since others may have this same problem. In my opinion, Chevrolet should reimburse me in full for damages that could have taken my family, my life, or any other motorist due to the gasoline leakage and damage to the fuel.
Corrective Action:
Recently I had a strong gasoline smell and leak coming from the vehicle. I took my truck in for inspection, and the mechanic said the fuel pump was damaged. The mechanic took a picture of the damaged fuel pump and could not explain how this part was destroyed in this way. I was charged $639 for the repairs. Since I am currently financing the vehicle, I researched to see if this particular make and model had any recalls. Upon discovery, it happens that in 2018 there was a recall that a high-pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high-pressure fuel line. I phoned the manufacturer, and they said there was a recall for this issue for specific 2017 models but not for my truck's VIN. Since my vehicle has the same problem mentioned in the recall, I would like an investigation and possible recall on this model and vin since others may have this same problem. In my opinion, Chevrolet should reimburse me in full for damages that could have taken my family, my life, or any other motorist due to the gasoline leakage and damage to the fuel.
Additional Notes:
Recently I had a strong gasoline smell and leak coming from the vehicle. I took my truck in for inspection, and the mechanic said the fuel pump was damaged. The mechanic took a picture of the damaged fuel pump and could not explain how this part was destroyed in this way. I was charged $639 for the repairs. Since I am currently financing the vehicle, I researched to see if this particular make and model had any recalls. Upon discovery, it happens that in 2018 there was a recall that a high-pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high-pressure fuel line. I phoned the manufacturer, and they said there was a recall for this issue for specific 2017 models but not for my truck's VIN. Since my vehicle has the same problem mentioned in the recall, I would like an investigation and possible recall on this model and vin since others may have this same problem. In my opinion, Chevrolet should reimburse me in full for damages that could have taken my family, my life, or any other motorist due to the gasoline leakage and damage to the fuel.
Mfg Campaign: 11483480
Recall Date: Sep 8, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is shuddering and bucking during acceleration and deceleration while driving. Recommended transmission flush and fluid replaced completed 4 months ago and problem still persists.
Corrective Action:
Transmission is shuddering and bucking during acceleration and deceleration while driving. Recommended transmission flush and fluid replaced completed 4 months ago and problem still persists.
Additional Notes:
Transmission is shuddering and bucking during acceleration and deceleration while driving. Recommended transmission flush and fluid replaced completed 4 months ago and problem still persists.
Mfg Campaign: 11478928
Recall Date: Aug 12, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while the vehicle parked, the air condition was activated and there was an abnormal clicking sound coming from the engine. The vehicle was taken to the dealer to be diagnosed. The contact was notified of a failure in cylinder #6. The contact was informed that the engine needed to be replaced. The manufacturer was contacted and agreed to cover 50% of the repair. The failure mileage was 28,208.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while the vehicle parked, the air condition was activated and there was an abnormal clicking sound coming from the engine. The vehicle was taken to the dealer to be diagnosed. The contact was notified of a failure in cylinder #6. The contact was informed that the engine needed to be replaced. The manufacturer was contacted and agreed to cover 50% of the repair. The failure mileage was 28,208.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while the vehicle parked, the air condition was activated and there was an abnormal clicking sound coming from the engine. The vehicle was taken to the dealer to be diagnosed. The contact was notified of a failure in cylinder #6. The contact was informed that the engine needed to be replaced. The manufacturer was contacted and agreed to cover 50% of the repair. The failure mileage was 28,208.
Mfg Campaign: 11476328
Recall Date: Jul 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission locked up while I was on the freeway and refused to go over 40 mph. Multiple dash warning lights came on. This is after the truck has had long term transmission issues that the dealership is not repairing.
Corrective Action:
The transmission locked up while I was on the freeway and refused to go over 40 mph. Multiple dash warning lights came on. This is after the truck has had long term transmission issues that the dealership is not repairing.
Additional Notes:
The transmission locked up while I was on the freeway and refused to go over 40 mph. Multiple dash warning lights came on. This is after the truck has had long term transmission issues that the dealership is not repairing.
Mfg Campaign: 11473888
Recall Date: Jul 14, 2022
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while her husband was driving 50 MPH, he smelled an abnormal fuel odor coming from the vehicle. He pulled over and noticed that the fuel gauge had indicated that the fuel was empty. With the help of his co-workers, her husband was able to push the vehicle into his job's parking lot. The contact then called the dealer where she was informed that they could not inspect the vehicle for another three weeks. Upon investigation, the contact discovered NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline) which she linked to the failure however, the VIN was not included. The manufacturer was notified about the failure and informed her that her vehicle was not included in the recall. The vehicle was towed to a co-worker’s home where he was informed that the high-pressure fuel pump was defective and the part was replaced. The vehicle was repaired. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while her husband was driving 50 MPH, he smelled an abnormal fuel odor coming from the vehicle. He pulled over and noticed that the fuel gauge had indicated that the fuel was empty. With the help of his co-workers, her husband was able to push the vehicle into his job's parking lot. The contact then called the dealer where she was informed that they could not inspect the vehicle for another three weeks. Upon investigation, the contact discovered NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline) which she linked to the failure however, the VIN was not included. The manufacturer was notified about the failure and informed her that her vehicle was not included in the recall. The vehicle was towed to a co-worker’s home where he was informed that the high-pressure fuel pump was defective and the part was replaced. The vehicle was repaired. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while her husband was driving 50 MPH, he smelled an abnormal fuel odor coming from the vehicle. He pulled over and noticed that the fuel gauge had indicated that the fuel was empty. With the help of his co-workers, her husband was able to push the vehicle into his job's parking lot. The contact then called the dealer where she was informed that they could not inspect the vehicle for another three weeks. Upon investigation, the contact discovered NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline) which she linked to the failure however, the VIN was not included. The manufacturer was notified about the failure and informed her that her vehicle was not included in the recall. The vehicle was towed to a co-worker’s home where he was informed that the high-pressure fuel pump was defective and the part was replaced. The vehicle was repaired. The failure mileage was approximately 75,000.
Mfg Campaign: 11466936
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 Chevy Colorado. The key will not come out of the ignition after you turn the truck off. You can restart it, move it, take the tension off the steering wheel and it still does not come out. I had to leave the key in the ignition while I went to work and then the battery was dead.
Corrective Action:
2017 Chevy Colorado. The key will not come out of the ignition after you turn the truck off. You can restart it, move it, take the tension off the steering wheel and it still does not come out. I had to leave the key in the ignition while I went to work and then the battery was dead.
Additional Notes:
2017 Chevy Colorado. The key will not come out of the ignition after you turn the truck off. You can restart it, move it, take the tension off the steering wheel and it still does not come out. I had to leave the key in the ignition while I went to work and then the battery was dead.
Mfg Campaign: 11463418
Recall Date: May 4, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle stopped engaging in park and unable to remove key. This is a known issue with GM, and the shifter assembly has to be replaced which is NOT covered under the power train warranty. This is a serious safety issue.
Corrective Action:
The vehicle stopped engaging in park and unable to remove key. This is a known issue with GM, and the shifter assembly has to be replaced which is NOT covered under the power train warranty. This is a serious safety issue.
Additional Notes:
The vehicle stopped engaging in park and unable to remove key. This is a known issue with GM, and the shifter assembly has to be replaced which is NOT covered under the power train warranty. This is a serious safety issue.
Mfg Campaign: 11453652
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have had this complaint before and previously lodged a complaint about the transmission. First time at the dealership, they said they couldn't feel any of the shuttering I was talking about. Second time they ended up doing a transmission flush. It felt exactly the same and seemed to get worse. Third time they said there was nothing they could do. Suggested I run the truck in tow mode. That was better for a short time. Dont know what to do now. Second complaint is the back up camera. Can bearly see out of it no matter how clean I get the camera. Asked dealership if the was any recalls on it they said no but told me they had so many complaints about it. Would seem to be a factory defect but what do I know
Corrective Action:
I have had this complaint before and previously lodged a complaint about the transmission. First time at the dealership, they said they couldn't feel any of the shuttering I was talking about. Second time they ended up doing a transmission flush. It felt exactly the same and seemed to get worse. Third time they said there was nothing they could do. Suggested I run the truck in tow mode. That was better for a short time. Dont know what to do now. Second complaint is the back up camera. Can bearly see out of it no matter how clean I get the camera. Asked dealership if the was any recalls on it they said no but told me they had so many complaints about it. Would seem to be a factory defect but what do I know
Additional Notes:
I have had this complaint before and previously lodged a complaint about the transmission. First time at the dealership, they said they couldn't feel any of the shuttering I was talking about. Second time they ended up doing a transmission flush. It felt exactly the same and seemed to get worse. Third time they said there was nothing they could do. Suggested I run the truck in tow mode. That was better for a short time. Dont know what to do now. Second complaint is the back up camera. Can bearly see out of it no matter how clean I get the camera. Asked dealership if the was any recalls on it they said no but told me they had so many complaints about it. Would seem to be a factory defect but what do I know
Mfg Campaign: 11451382
Recall Date: Feb 10, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had this complaint before and previously lodged a complaint about the transmission. First time at the dealership, they said they couldn't feel any of the shuttering I was talking about. Second time they ended up doing a transmission flush. It felt exactly the same and seemed to get worse. Third time they said there was nothing they could do. Suggested I run the truck in tow mode. That was better for a short time. Dont know what to do now. Second complaint is the back up camera. Can bearly see out of it no matter how clean I get the camera. Asked dealership if the was any recalls on it they said no but told me they had so many complaints about it. Would seem to be a factory defect but what do I know
Corrective Action:
I have had this complaint before and previously lodged a complaint about the transmission. First time at the dealership, they said they couldn't feel any of the shuttering I was talking about. Second time they ended up doing a transmission flush. It felt exactly the same and seemed to get worse. Third time they said there was nothing they could do. Suggested I run the truck in tow mode. That was better for a short time. Dont know what to do now. Second complaint is the back up camera. Can bearly see out of it no matter how clean I get the camera. Asked dealership if the was any recalls on it they said no but told me they had so many complaints about it. Would seem to be a factory defect but what do I know
Additional Notes:
I have had this complaint before and previously lodged a complaint about the transmission. First time at the dealership, they said they couldn't feel any of the shuttering I was talking about. Second time they ended up doing a transmission flush. It felt exactly the same and seemed to get worse. Third time they said there was nothing they could do. Suggested I run the truck in tow mode. That was better for a short time. Dont know what to do now. Second complaint is the back up camera. Can bearly see out of it no matter how clean I get the camera. Asked dealership if the was any recalls on it they said no but told me they had so many complaints about it. Would seem to be a factory defect but what do I know
Mfg Campaign: 11451382
Recall Date: Feb 10, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Hard shifting, missed shifts, shudder from TQ converter. For six months the vehicle has been shifting had at random times during shift sequences. Hard shifts occur on both moderate acceleration and hard acceleration. Shifts can only be described as sudden and violent, feeling something like a U-joint failure, broken transmission mount, or a clutch slipping and then slamming into gear. The hard shifts occur and any speed and any gear, but are very noticeable around 3rd / 4th. The TQ converter slips on acceleration only. Has been in the dealer 3 times for a total of 7 days so far with one technician claiming it needs a new TQ converter and possibly a new transmission. Other techs claim they can't find the problem. No codes, no lights. Dealer claims they can feel the problem but have failed to diagnose it. Failure of this could pose to be a serious safety issue if it happens at highway speed in traffic. GM has the inventory of 6L50 transmissions on lockdown.
Corrective Action:
Hard shifting, missed shifts, shudder from TQ converter. For six months the vehicle has been shifting had at random times during shift sequences. Hard shifts occur on both moderate acceleration and hard acceleration. Shifts can only be described as sudden and violent, feeling something like a U-joint failure, broken transmission mount, or a clutch slipping and then slamming into gear. The hard shifts occur and any speed and any gear, but are very noticeable around 3rd / 4th. The TQ converter slips on acceleration only. Has been in the dealer 3 times for a total of 7 days so far with one technician claiming it needs a new TQ converter and possibly a new transmission. Other techs claim they can't find the problem. No codes, no lights. Dealer claims they can feel the problem but have failed to diagnose it. Failure of this could pose to be a serious safety issue if it happens at highway speed in traffic. GM has the inventory of 6L50 transmissions on lockdown.
Additional Notes:
Hard shifting, missed shifts, shudder from TQ converter. For six months the vehicle has been shifting had at random times during shift sequences. Hard shifts occur on both moderate acceleration and hard acceleration. Shifts can only be described as sudden and violent, feeling something like a U-joint failure, broken transmission mount, or a clutch slipping and then slamming into gear. The hard shifts occur and any speed and any gear, but are very noticeable around 3rd / 4th. The TQ converter slips on acceleration only. Has been in the dealer 3 times for a total of 7 days so far with one technician claiming it needs a new TQ converter and possibly a new transmission. Other techs claim they can't find the problem. No codes, no lights. Dealer claims they can feel the problem but have failed to diagnose it. Failure of this could pose to be a serious safety issue if it happens at highway speed in traffic. GM has the inventory of 6L50 transmissions on lockdown.
Mfg Campaign: 11449007
Recall Date: Jan 26, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the 4-wheel drive warning light illuminated. The contact was able to continue driving to his destination without the 4-wheel drive. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire and wiring harness replaced due to rodents chewing on the wires. The vehicle was repaired however, the failure recurred. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire, wiring harness, and the horn replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 25,547.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the 4-wheel drive warning light illuminated. The contact was able to continue driving to his destination without the 4-wheel drive. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire and wiring harness replaced due to rodents chewing on the wires. The vehicle was repaired however, the failure recurred. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire, wiring harness, and the horn replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 25,547.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the 4-wheel drive warning light illuminated. The contact was able to continue driving to his destination without the 4-wheel drive. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire and wiring harness replaced due to rodents chewing on the wires. The vehicle was repaired however, the failure recurred. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire, wiring harness, and the horn replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 25,547.
Mfg Campaign: 11446312
Recall Date: Jan 5, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Corrective Action:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Additional Notes:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Mfg Campaign: 11444774
Recall Date: Dec 22, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Corrective Action:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Additional Notes:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Mfg Campaign: 11444774
Recall Date: Dec 22, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Corrective Action:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Additional Notes:
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera
Mfg Campaign: 11444774
Recall Date: Dec 22, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There is an uncontrollable shaking in the driveline when driving at low rpms regardless of speed.
Corrective Action:
There is an uncontrollable shaking in the driveline when driving at low rpms regardless of speed.
Additional Notes:
There is an uncontrollable shaking in the driveline when driving at low rpms regardless of speed.
Mfg Campaign: 11441693
Recall Date: Nov 26, 2021
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