Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE RELEASED FROM THE IGNITION SWITCH. A CERTIFIED MECHANIC WAS CONTACTED AND CONFIRMED THAT IT WAS A COMMON ISSUE WITH SIMILAR VEHICLES. JIM ELLIS CHEVROLET LOCATED AT 5900 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 678-736-8582, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND STEERING COLUMN NEEDED TO BE DETACHED TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE RELEASED FROM THE IGNITION SWITCH. A CERTIFIED MECHANIC WAS CONTACTED AND CONFIRMED THAT IT WAS A COMMON ISSUE WITH SIMILAR VEHICLES. JIM ELLIS CHEVROLET LOCATED AT 5900 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 678-736-8582, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND STEERING COLUMN NEEDED TO BE DETACHED TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE RELEASED FROM THE IGNITION SWITCH. A CERTIFIED MECHANIC WAS CONTACTED AND CONFIRMED THAT IT WAS A COMMON ISSUE WITH SIMILAR VEHICLES. JIM ELLIS CHEVROLET LOCATED AT 5900 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 678-736-8582, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND STEERING COLUMN NEEDED TO BE DETACHED TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Mfg Campaign: 11414596
Recall Date: Apr 30, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE IGNITION KEY IS TURNED OFF THE KEY IS STUCK AND CAN'T BE REMOVED. HAVE TO RESTART CAR TURN OFF AGAIN AND AGAIN WHILE PUTTING CAR IN PARK VERY FORCEFULLY. HAPPENS VERY RANDOM. DEALER HAS REPLACE SHIFTER KNOB ALREADY BUT THIS DOES NOT FIX THE ISSUE. CANNOT LEAVE THE VEHICLE WITH THE KEY IN IGNITION BECAUSE JUST TURNING THE KEY YOU CAN START THE TRUCK AND DRIVE AWAY! DIDN'T START TO HAPPEN UNTIL THE TRUCK WAS A LITTLE OVER 3 YEARS OLD , NOW AT LEAST ONCE A WEEK. SOMETIMES I CAN HEAR A RELAY CLICK DOWN UNDER THE GEARSHIFT LEVER AS I WIGGLE THE SHIFTER , WHEN I HEAR THE CLICK THE KEY WILL COME OUT.
Corrective Action:
WHEN THE IGNITION KEY IS TURNED OFF THE KEY IS STUCK AND CAN'T BE REMOVED. HAVE TO RESTART CAR TURN OFF AGAIN AND AGAIN WHILE PUTTING CAR IN PARK VERY FORCEFULLY. HAPPENS VERY RANDOM. DEALER HAS REPLACE SHIFTER KNOB ALREADY BUT THIS DOES NOT FIX THE ISSUE. CANNOT LEAVE THE VEHICLE WITH THE KEY IN IGNITION BECAUSE JUST TURNING THE KEY YOU CAN START THE TRUCK AND DRIVE AWAY! DIDN'T START TO HAPPEN UNTIL THE TRUCK WAS A LITTLE OVER 3 YEARS OLD , NOW AT LEAST ONCE A WEEK. SOMETIMES I CAN HEAR A RELAY CLICK DOWN UNDER THE GEARSHIFT LEVER AS I WIGGLE THE SHIFTER , WHEN I HEAR THE CLICK THE KEY WILL COME OUT.
Additional Notes:
WHEN THE IGNITION KEY IS TURNED OFF THE KEY IS STUCK AND CAN'T BE REMOVED. HAVE TO RESTART CAR TURN OFF AGAIN AND AGAIN WHILE PUTTING CAR IN PARK VERY FORCEFULLY. HAPPENS VERY RANDOM. DEALER HAS REPLACE SHIFTER KNOB ALREADY BUT THIS DOES NOT FIX THE ISSUE. CANNOT LEAVE THE VEHICLE WITH THE KEY IN IGNITION BECAUSE JUST TURNING THE KEY YOU CAN START THE TRUCK AND DRIVE AWAY! DIDN'T START TO HAPPEN UNTIL THE TRUCK WAS A LITTLE OVER 3 YEARS OLD , NOW AT LEAST ONCE A WEEK. SOMETIMES I CAN HEAR A RELAY CLICK DOWN UNDER THE GEARSHIFT LEVER AS I WIGGLE THE SHIFTER , WHEN I HEAR THE CLICK THE KEY WILL COME OUT.
Mfg Campaign: 11413978
Recall Date: Apr 26, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION SWITCH OCCASIONALLY. AFTER SEVERAL ATTEMPTS WITH MANIPULATING THE GEAR SHIFTER, THE STEERING WHEEL, AND MANUALLY TURNING THE KEY IN THE IGNITION CYLINDER, THE KEY WAS EXTRACTED FROM THE IGNITION. THE CONTACT TOOK THE VEHICLE TO KEN WARE CHEVROLET BUICK GMC CADILLAC (1595 NEWMARK ST, NORTH BEND, OR 97459, (541) 982-2574) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION SWITCH OCCASIONALLY. AFTER SEVERAL ATTEMPTS WITH MANIPULATING THE GEAR SHIFTER, THE STEERING WHEEL, AND MANUALLY TURNING THE KEY IN THE IGNITION CYLINDER, THE KEY WAS EXTRACTED FROM THE IGNITION. THE CONTACT TOOK THE VEHICLE TO KEN WARE CHEVROLET BUICK GMC CADILLAC (1595 NEWMARK ST, NORTH BEND, OR 97459, (541) 982-2574) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION SWITCH OCCASIONALLY. AFTER SEVERAL ATTEMPTS WITH MANIPULATING THE GEAR SHIFTER, THE STEERING WHEEL, AND MANUALLY TURNING THE KEY IN THE IGNITION CYLINDER, THE KEY WAS EXTRACTED FROM THE IGNITION. THE CONTACT TOOK THE VEHICLE TO KEN WARE CHEVROLET BUICK GMC CADILLAC (1595 NEWMARK ST, NORTH BEND, OR 97459, (541) 982-2574) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 40,000.
Mfg Campaign: 11408444
Recall Date: Apr 16, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION SWITCH OCCASIONALLY. AFTER SEVERAL ATTEMPTS WITH MANIPULATING THE GEAR SHIFTER, THE STEERING WHEEL, AND MANUALLY TURNING THE KEY IN THE IGNITION CYLINDER, THE KEY WAS EXTRACTED FROM THE IGNITION. THE CONTACT TOOK THE VEHICLE TO KEN WARE CHEVROLET BUICK GMC CADILLAC (1595 NEWMARK ST, NORTH BEND, OR 97459, (541) 982-2574) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION SWITCH OCCASIONALLY. AFTER SEVERAL ATTEMPTS WITH MANIPULATING THE GEAR SHIFTER, THE STEERING WHEEL, AND MANUALLY TURNING THE KEY IN THE IGNITION CYLINDER, THE KEY WAS EXTRACTED FROM THE IGNITION. THE CONTACT TOOK THE VEHICLE TO KEN WARE CHEVROLET BUICK GMC CADILLAC (1595 NEWMARK ST, NORTH BEND, OR 97459, (541) 982-2574) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION SWITCH OCCASIONALLY. AFTER SEVERAL ATTEMPTS WITH MANIPULATING THE GEAR SHIFTER, THE STEERING WHEEL, AND MANUALLY TURNING THE KEY IN THE IGNITION CYLINDER, THE KEY WAS EXTRACTED FROM THE IGNITION. THE CONTACT TOOK THE VEHICLE TO KEN WARE CHEVROLET BUICK GMC CADILLAC (1595 NEWMARK ST, NORTH BEND, OR 97459, (541) 982-2574) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 40,000.
Mfg Campaign: 11408444
Recall Date: Apr 16, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INSTRUMENT PANEL DOES NOT RESPOND TO TOUCH THIS STOPPED WORKING AT 19000 MILES. I'VE RESET THE SYSTEM DISCONNECTED THE BATTERY, STILL DOESN'T WORK. CURRENT MILEAGE IS 32000 STILL DOES NOT WORK. THE TRANSMISSION SHIFTS VERY HARD AND SEEMS TO BE SLIPPING, SEEMS TO BE HAVING TROUBLE FINDING THE NEXT GREAT THEN HAS HARD FEELING OF UPSHOT THEN DOWN SHIFTS.
Corrective Action:
THE INSTRUMENT PANEL DOES NOT RESPOND TO TOUCH THIS STOPPED WORKING AT 19000 MILES. I'VE RESET THE SYSTEM DISCONNECTED THE BATTERY, STILL DOESN'T WORK. CURRENT MILEAGE IS 32000 STILL DOES NOT WORK. THE TRANSMISSION SHIFTS VERY HARD AND SEEMS TO BE SLIPPING, SEEMS TO BE HAVING TROUBLE FINDING THE NEXT GREAT THEN HAS HARD FEELING OF UPSHOT THEN DOWN SHIFTS.
Additional Notes:
THE INSTRUMENT PANEL DOES NOT RESPOND TO TOUCH THIS STOPPED WORKING AT 19000 MILES. I'VE RESET THE SYSTEM DISCONNECTED THE BATTERY, STILL DOESN'T WORK. CURRENT MILEAGE IS 32000 STILL DOES NOT WORK. THE TRANSMISSION SHIFTS VERY HARD AND SEEMS TO BE SLIPPING, SEEMS TO BE HAVING TROUBLE FINDING THE NEXT GREAT THEN HAS HARD FEELING OF UPSHOT THEN DOWN SHIFTS.
Mfg Campaign: 11406185
Recall Date: Apr 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE INSTRUMENT PANEL DOES NOT RESPOND TO TOUCH THIS STOPPED WORKING AT 19000 MILES. I'VE RESET THE SYSTEM DISCONNECTED THE BATTERY, STILL DOESN'T WORK. CURRENT MILEAGE IS 32000 STILL DOES NOT WORK. THE TRANSMISSION SHIFTS VERY HARD AND SEEMS TO BE SLIPPING, SEEMS TO BE HAVING TROUBLE FINDING THE NEXT GREAT THEN HAS HARD FEELING OF UPSHOT THEN DOWN SHIFTS.
Corrective Action:
THE INSTRUMENT PANEL DOES NOT RESPOND TO TOUCH THIS STOPPED WORKING AT 19000 MILES. I'VE RESET THE SYSTEM DISCONNECTED THE BATTERY, STILL DOESN'T WORK. CURRENT MILEAGE IS 32000 STILL DOES NOT WORK. THE TRANSMISSION SHIFTS VERY HARD AND SEEMS TO BE SLIPPING, SEEMS TO BE HAVING TROUBLE FINDING THE NEXT GREAT THEN HAS HARD FEELING OF UPSHOT THEN DOWN SHIFTS.
Additional Notes:
THE INSTRUMENT PANEL DOES NOT RESPOND TO TOUCH THIS STOPPED WORKING AT 19000 MILES. I'VE RESET THE SYSTEM DISCONNECTED THE BATTERY, STILL DOESN'T WORK. CURRENT MILEAGE IS 32000 STILL DOES NOT WORK. THE TRANSMISSION SHIFTS VERY HARD AND SEEMS TO BE SLIPPING, SEEMS TO BE HAVING TROUBLE FINDING THE NEXT GREAT THEN HAS HARD FEELING OF UPSHOT THEN DOWN SHIFTS.
Mfg Campaign: 11406185
Recall Date: Apr 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I NOTICED LOUD CREAKING NOISES ON THE DRIVER'S SIDE OF MY TRUCK PRIMARILY WHEN CORNERING AND GOING OVER BUMPS. I ASKED FERMAN CHEVROLET (9751 E ADAMO DR, TAMPA, FL 33619) TO CHECK IT OUT FOR ME. THEY FOUND THAT 2 TRANSMISSION BOLTS WERE MISSING, WHICH THEY ATTRIBUTE TO THE NOISE. I'M NOT SURE IF THIS IS SOMETHING THAT OCCURRED RESULTING FROM POOR MANUFACTURING BUT IT SEEMS THAT THIS IS NOT SOMETHING THAT COULD/SHOULD HAVE OCCURRED THROUGH NORMAL USE (DRIVING ON CITY ROADS ONLY ABOUT 50 TO 100 MILES PER WEEK) ON A 4 YEAR OLD VEHICLE WITH ONLY 30650 MILES ON IT. I LOOKED FOR RECALLS FOR MISSING TRANSMISSION BOLTS FOR GM PRODUCTS AND FOUND THAT THERE IS ONE THAT IS POSSIBLY A SIMILAR ISSUE ALTHOUGH ONLY FOR CERTAIN FRONT WHEEL DRIVE MODELS; N202313440.
Corrective Action:
I NOTICED LOUD CREAKING NOISES ON THE DRIVER'S SIDE OF MY TRUCK PRIMARILY WHEN CORNERING AND GOING OVER BUMPS. I ASKED FERMAN CHEVROLET (9751 E ADAMO DR, TAMPA, FL 33619) TO CHECK IT OUT FOR ME. THEY FOUND THAT 2 TRANSMISSION BOLTS WERE MISSING, WHICH THEY ATTRIBUTE TO THE NOISE. I'M NOT SURE IF THIS IS SOMETHING THAT OCCURRED RESULTING FROM POOR MANUFACTURING BUT IT SEEMS THAT THIS IS NOT SOMETHING THAT COULD/SHOULD HAVE OCCURRED THROUGH NORMAL USE (DRIVING ON CITY ROADS ONLY ABOUT 50 TO 100 MILES PER WEEK) ON A 4 YEAR OLD VEHICLE WITH ONLY 30650 MILES ON IT. I LOOKED FOR RECALLS FOR MISSING TRANSMISSION BOLTS FOR GM PRODUCTS AND FOUND THAT THERE IS ONE THAT IS POSSIBLY A SIMILAR ISSUE ALTHOUGH ONLY FOR CERTAIN FRONT WHEEL DRIVE MODELS; N202313440.
Additional Notes:
I NOTICED LOUD CREAKING NOISES ON THE DRIVER'S SIDE OF MY TRUCK PRIMARILY WHEN CORNERING AND GOING OVER BUMPS. I ASKED FERMAN CHEVROLET (9751 E ADAMO DR, TAMPA, FL 33619) TO CHECK IT OUT FOR ME. THEY FOUND THAT 2 TRANSMISSION BOLTS WERE MISSING, WHICH THEY ATTRIBUTE TO THE NOISE. I'M NOT SURE IF THIS IS SOMETHING THAT OCCURRED RESULTING FROM POOR MANUFACTURING BUT IT SEEMS THAT THIS IS NOT SOMETHING THAT COULD/SHOULD HAVE OCCURRED THROUGH NORMAL USE (DRIVING ON CITY ROADS ONLY ABOUT 50 TO 100 MILES PER WEEK) ON A 4 YEAR OLD VEHICLE WITH ONLY 30650 MILES ON IT. I LOOKED FOR RECALLS FOR MISSING TRANSMISSION BOLTS FOR GM PRODUCTS AND FOUND THAT THERE IS ONE THAT IS POSSIBLY A SIMILAR ISSUE ALTHOUGH ONLY FOR CERTAIN FRONT WHEEL DRIVE MODELS; N202313440.
Mfg Campaign: 11403847
Recall Date: Mar 19, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
FRONT LEFT AIRBAG IMPACT SENSOR IS FAULTY AFTER LESS THAN THREE YEARS OF OWNERSHIP. NOT COVERED UNDER WARRANTY BECAUSE OF THE MILES DRIVEN, AND OVER $900 TO REPAIR AT THE DEALERSHIP HAS LEFT ME DRIVING WITHOUT A FUNCTIONAL AIRBAG SENSOR FOR OVER A YEAR.
Corrective Action:
FRONT LEFT AIRBAG IMPACT SENSOR IS FAULTY AFTER LESS THAN THREE YEARS OF OWNERSHIP. NOT COVERED UNDER WARRANTY BECAUSE OF THE MILES DRIVEN, AND OVER $900 TO REPAIR AT THE DEALERSHIP HAS LEFT ME DRIVING WITHOUT A FUNCTIONAL AIRBAG SENSOR FOR OVER A YEAR.
Additional Notes:
FRONT LEFT AIRBAG IMPACT SENSOR IS FAULTY AFTER LESS THAN THREE YEARS OF OWNERSHIP. NOT COVERED UNDER WARRANTY BECAUSE OF THE MILES DRIVEN, AND OVER $900 TO REPAIR AT THE DEALERSHIP HAS LEFT ME DRIVING WITHOUT A FUNCTIONAL AIRBAG SENSOR FOR OVER A YEAR.
Mfg Campaign: 11403109
Recall Date: Mar 15, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FRONT LEFT AIRBAG IMPACT SENSOR IS FAULTY AFTER LESS THAN THREE YEARS OF OWNERSHIP. NOT COVERED UNDER WARRANTY BECAUSE OF THE MILES DRIVEN, AND OVER $900 TO REPAIR AT THE DEALERSHIP HAS LEFT ME DRIVING WITHOUT A FUNCTIONAL AIRBAG SENSOR FOR OVER A YEAR.
Corrective Action:
FRONT LEFT AIRBAG IMPACT SENSOR IS FAULTY AFTER LESS THAN THREE YEARS OF OWNERSHIP. NOT COVERED UNDER WARRANTY BECAUSE OF THE MILES DRIVEN, AND OVER $900 TO REPAIR AT THE DEALERSHIP HAS LEFT ME DRIVING WITHOUT A FUNCTIONAL AIRBAG SENSOR FOR OVER A YEAR.
Additional Notes:
FRONT LEFT AIRBAG IMPACT SENSOR IS FAULTY AFTER LESS THAN THREE YEARS OF OWNERSHIP. NOT COVERED UNDER WARRANTY BECAUSE OF THE MILES DRIVEN, AND OVER $900 TO REPAIR AT THE DEALERSHIP HAS LEFT ME DRIVING WITHOUT A FUNCTIONAL AIRBAG SENSOR FOR OVER A YEAR.
Mfg Campaign: 11403109
Recall Date: Mar 15, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I STARTED MY 2017 CHEVROLET COLORADO IN A PARKING LOT AND HAD NO POWER STEERING. I RECEIVED A POWER STEERING FAILURE MESSAGE TELLING ME TO DRIVE WITH CAUTION AND TO HAVE THE POWER STEERING SERVICED. I LEFT IT RUN FOR 15 MINUTE AND SHUT IT OFF. I RETURNED A COUPLE HOURS LATER AND THE POWER STEERING HAD RETURNED. THE DEALER FOUND CODE C056D. THEY HAD TO REPLACE THE RACK AND PINON ASSEMBLY. I AM THE ORIGINAL OWNER OF THE TRUCK AND IT HAS 38000 MILES ON IT. THE DEALER REDUCED THE REPAIR COST FROM $1500 TO $900. I FOUND THAT THERE WAS A RECALL FOR 2015 AND 2016 COLORADOS FOR THE SAME PROBLEM. A SERVICE BULLETIN 16-NA-065 WAS ISSUED FOR 2015 AND 2016 MODELS AND THEN LATER INCLUDED 2017 AND 2018 MODELS. CHEV WOULD NOT PAY ANY OF THE COST BECAUSE IT WAS NOT UNDER WARRANTY OR PART OF THE RECALL. THIS IS A MAJOR SAFETY ISSUE. I HAVE FOUND SEVERAL INSTANCES IN FORUMS WHERE THE SAME THING HAS HAPPENED. APPARENTLY THIS IS NOT JUST A COLORADO/CANYON ISSUE AND IS NOT LIMITED TO 2015 AND 2016 MODEL YEARS. THERE ARE EXAMPLES OF THIS HAPPENING ON SILVERALDOS ALSO. IT THE VEHICLE HAD BEEN IN MOTION WHEN I LOST THE POWER STEERING I COULD HAVE CAUSED A MAJOR CRASH.
Corrective Action:
I STARTED MY 2017 CHEVROLET COLORADO IN A PARKING LOT AND HAD NO POWER STEERING. I RECEIVED A POWER STEERING FAILURE MESSAGE TELLING ME TO DRIVE WITH CAUTION AND TO HAVE THE POWER STEERING SERVICED. I LEFT IT RUN FOR 15 MINUTE AND SHUT IT OFF. I RETURNED A COUPLE HOURS LATER AND THE POWER STEERING HAD RETURNED. THE DEALER FOUND CODE C056D. THEY HAD TO REPLACE THE RACK AND PINON ASSEMBLY. I AM THE ORIGINAL OWNER OF THE TRUCK AND IT HAS 38000 MILES ON IT. THE DEALER REDUCED THE REPAIR COST FROM $1500 TO $900. I FOUND THAT THERE WAS A RECALL FOR 2015 AND 2016 COLORADOS FOR THE SAME PROBLEM. A SERVICE BULLETIN 16-NA-065 WAS ISSUED FOR 2015 AND 2016 MODELS AND THEN LATER INCLUDED 2017 AND 2018 MODELS. CHEV WOULD NOT PAY ANY OF THE COST BECAUSE IT WAS NOT UNDER WARRANTY OR PART OF THE RECALL. THIS IS A MAJOR SAFETY ISSUE. I HAVE FOUND SEVERAL INSTANCES IN FORUMS WHERE THE SAME THING HAS HAPPENED. APPARENTLY THIS IS NOT JUST A COLORADO/CANYON ISSUE AND IS NOT LIMITED TO 2015 AND 2016 MODEL YEARS. THERE ARE EXAMPLES OF THIS HAPPENING ON SILVERALDOS ALSO. IT THE VEHICLE HAD BEEN IN MOTION WHEN I LOST THE POWER STEERING I COULD HAVE CAUSED A MAJOR CRASH.
Additional Notes:
I STARTED MY 2017 CHEVROLET COLORADO IN A PARKING LOT AND HAD NO POWER STEERING. I RECEIVED A POWER STEERING FAILURE MESSAGE TELLING ME TO DRIVE WITH CAUTION AND TO HAVE THE POWER STEERING SERVICED. I LEFT IT RUN FOR 15 MINUTE AND SHUT IT OFF. I RETURNED A COUPLE HOURS LATER AND THE POWER STEERING HAD RETURNED. THE DEALER FOUND CODE C056D. THEY HAD TO REPLACE THE RACK AND PINON ASSEMBLY. I AM THE ORIGINAL OWNER OF THE TRUCK AND IT HAS 38000 MILES ON IT. THE DEALER REDUCED THE REPAIR COST FROM $1500 TO $900. I FOUND THAT THERE WAS A RECALL FOR 2015 AND 2016 COLORADOS FOR THE SAME PROBLEM. A SERVICE BULLETIN 16-NA-065 WAS ISSUED FOR 2015 AND 2016 MODELS AND THEN LATER INCLUDED 2017 AND 2018 MODELS. CHEV WOULD NOT PAY ANY OF THE COST BECAUSE IT WAS NOT UNDER WARRANTY OR PART OF THE RECALL. THIS IS A MAJOR SAFETY ISSUE. I HAVE FOUND SEVERAL INSTANCES IN FORUMS WHERE THE SAME THING HAS HAPPENED. APPARENTLY THIS IS NOT JUST A COLORADO/CANYON ISSUE AND IS NOT LIMITED TO 2015 AND 2016 MODEL YEARS. THERE ARE EXAMPLES OF THIS HAPPENING ON SILVERALDOS ALSO. IT THE VEHICLE HAD BEEN IN MOTION WHEN I LOST THE POWER STEERING I COULD HAVE CAUSED A MAJOR CRASH.
Mfg Campaign: 11402682
Recall Date: Mar 12, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING 60 MPH AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED AND SLOWLY DRIVEN TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED AND INDEPENDENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO LARIA CHEVROLET - BUICK INC. (112 E OHIO AVE, RITTMAN, OH 44270) TO BE DIAGNOSED HOWEVER, A CAUSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING 60 MPH AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED AND SLOWLY DRIVEN TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED AND INDEPENDENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO LARIA CHEVROLET - BUICK INC. (112 E OHIO AVE, RITTMAN, OH 44270) TO BE DIAGNOSED HOWEVER, A CAUSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING 60 MPH AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED AND SLOWLY DRIVEN TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED AND INDEPENDENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO LARIA CHEVROLET - BUICK INC. (112 E OHIO AVE, RITTMAN, OH 44270) TO BE DIAGNOSED HOWEVER, A CAUSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11399988
Recall Date: Mar 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING 60 MPH AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED AND SLOWLY DRIVEN TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED AND INDEPENDENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO LARIA CHEVROLET - BUICK INC. (112 E OHIO AVE, RITTMAN, OH 44270) TO BE DIAGNOSED HOWEVER, A CAUSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING 60 MPH AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED AND SLOWLY DRIVEN TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED AND INDEPENDENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO LARIA CHEVROLET - BUICK INC. (112 E OHIO AVE, RITTMAN, OH 44270) TO BE DIAGNOSED HOWEVER, A CAUSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING 60 MPH AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED AND SLOWLY DRIVEN TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED AND INDEPENDENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO LARIA CHEVROLET - BUICK INC. (112 E OHIO AVE, RITTMAN, OH 44270) TO BE DIAGNOSED HOWEVER, A CAUSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11399988
Recall Date: Mar 9, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK ONLY HAS 30,000 MILES AND ALWAYS KEEP UP ON MAINTENANCE THROUGH CHEVY DEALERSHIP. WHEN DRIVING HOME ON HIGHWAY TRUCK SHUT OFF ON BUSY HIGHWAY WITH CONSTRUCTION GOING ON AND NO WHERE TO TURN OFF WHEN SHUT OFF. RADIO WAS PLAYING BUT LOST TOTOL POWER... NO PROBLEMS WITH TRUCK PRIOR TO THIS AND FULL TANK OF GAS.. WHEN WAS ABLE TO STOP AND PUT IN PARK STARTED UP WITH NO ADDITIONAL PROBLEMS. ALTHOUGH AS LIGHTLY PUSHING PEDAL TO CONTINUE IT PEELED OUT AS IF THE PEDAL WAS PUSHED ALL THE WAY DOWN. WAS GOING 60MPH WHEN ENGINE DIED AND ALL LIGHTS INCLUDING HEAD LIGHTS SHUT DOWN... VERY VERY SCARY SITUATION...
Corrective Action:
TRUCK ONLY HAS 30,000 MILES AND ALWAYS KEEP UP ON MAINTENANCE THROUGH CHEVY DEALERSHIP. WHEN DRIVING HOME ON HIGHWAY TRUCK SHUT OFF ON BUSY HIGHWAY WITH CONSTRUCTION GOING ON AND NO WHERE TO TURN OFF WHEN SHUT OFF. RADIO WAS PLAYING BUT LOST TOTOL POWER... NO PROBLEMS WITH TRUCK PRIOR TO THIS AND FULL TANK OF GAS.. WHEN WAS ABLE TO STOP AND PUT IN PARK STARTED UP WITH NO ADDITIONAL PROBLEMS. ALTHOUGH AS LIGHTLY PUSHING PEDAL TO CONTINUE IT PEELED OUT AS IF THE PEDAL WAS PUSHED ALL THE WAY DOWN. WAS GOING 60MPH WHEN ENGINE DIED AND ALL LIGHTS INCLUDING HEAD LIGHTS SHUT DOWN... VERY VERY SCARY SITUATION...
Additional Notes:
TRUCK ONLY HAS 30,000 MILES AND ALWAYS KEEP UP ON MAINTENANCE THROUGH CHEVY DEALERSHIP. WHEN DRIVING HOME ON HIGHWAY TRUCK SHUT OFF ON BUSY HIGHWAY WITH CONSTRUCTION GOING ON AND NO WHERE TO TURN OFF WHEN SHUT OFF. RADIO WAS PLAYING BUT LOST TOTOL POWER... NO PROBLEMS WITH TRUCK PRIOR TO THIS AND FULL TANK OF GAS.. WHEN WAS ABLE TO STOP AND PUT IN PARK STARTED UP WITH NO ADDITIONAL PROBLEMS. ALTHOUGH AS LIGHTLY PUSHING PEDAL TO CONTINUE IT PEELED OUT AS IF THE PEDAL WAS PUSHED ALL THE WAY DOWN. WAS GOING 60MPH WHEN ENGINE DIED AND ALL LIGHTS INCLUDING HEAD LIGHTS SHUT DOWN... VERY VERY SCARY SITUATION...
Mfg Campaign: 11399563
Recall Date: Mar 7, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2017 CHEVY COLORADO DIESEL WITH APPROXIMATELY 50,000 MILES WHERE THE DIESEL PARTICULATE SENSOR CONSTANTLY FAILS. I HAD IT REPLACED FOR THE 4TH TIME THE LAST WEEK IN JANUARY AND NOW ITS FAILED AGAIN. THE CODE RECEIVED IS A P1476. I WILL HAVE IT REPLACED FOR THE 5TH TIME NEXT WEEK BUT ACCORDING TO ONLINE COLORADO DIESEL FORUMS THIS IS AN ENDLESSLY FAILING PIECE OF EQUIPMENT. AS A CONSEQUENCE MANY OWNERS ARE WORKING WITH AFTER-MARKET TUNERS TO REMOVE THIS EMISSIONS CONTROL. THE MESSAGING I SEE ONLINE IS THAT THIS WILL BE AN ENDLESS EXPENSE IF I KEEP MY TRUCK BEYOND THE LIMITED EMISSIONS WARRANTY. TO-DATE THE WARRANTY HAS COVERED THE REPAIRS(~ $500 EACH) BUT THE EMISSIONS WARRANTY WILL BE EXPIRING SOON. I THINK THE NHTSA AND EPA SHOULD FORCE CHEVROLET/GM TO PROVIDE AN UNLIMITED EMISSIONS WARRANTY. SAVE THAT, GM WILL IGNORE THE PROBLEM AND MANY THOUSAND OF DIESEL TRUCKS WILL HAVE THEIR EMISSIONS CONTROLS REMOVED.
Corrective Action:
I HAVE A 2017 CHEVY COLORADO DIESEL WITH APPROXIMATELY 50,000 MILES WHERE THE DIESEL PARTICULATE SENSOR CONSTANTLY FAILS. I HAD IT REPLACED FOR THE 4TH TIME THE LAST WEEK IN JANUARY AND NOW ITS FAILED AGAIN. THE CODE RECEIVED IS A P1476. I WILL HAVE IT REPLACED FOR THE 5TH TIME NEXT WEEK BUT ACCORDING TO ONLINE COLORADO DIESEL FORUMS THIS IS AN ENDLESSLY FAILING PIECE OF EQUIPMENT. AS A CONSEQUENCE MANY OWNERS ARE WORKING WITH AFTER-MARKET TUNERS TO REMOVE THIS EMISSIONS CONTROL. THE MESSAGING I SEE ONLINE IS THAT THIS WILL BE AN ENDLESS EXPENSE IF I KEEP MY TRUCK BEYOND THE LIMITED EMISSIONS WARRANTY. TO-DATE THE WARRANTY HAS COVERED THE REPAIRS(~ $500 EACH) BUT THE EMISSIONS WARRANTY WILL BE EXPIRING SOON. I THINK THE NHTSA AND EPA SHOULD FORCE CHEVROLET/GM TO PROVIDE AN UNLIMITED EMISSIONS WARRANTY. SAVE THAT, GM WILL IGNORE THE PROBLEM AND MANY THOUSAND OF DIESEL TRUCKS WILL HAVE THEIR EMISSIONS CONTROLS REMOVED.
Additional Notes:
I HAVE A 2017 CHEVY COLORADO DIESEL WITH APPROXIMATELY 50,000 MILES WHERE THE DIESEL PARTICULATE SENSOR CONSTANTLY FAILS. I HAD IT REPLACED FOR THE 4TH TIME THE LAST WEEK IN JANUARY AND NOW ITS FAILED AGAIN. THE CODE RECEIVED IS A P1476. I WILL HAVE IT REPLACED FOR THE 5TH TIME NEXT WEEK BUT ACCORDING TO ONLINE COLORADO DIESEL FORUMS THIS IS AN ENDLESSLY FAILING PIECE OF EQUIPMENT. AS A CONSEQUENCE MANY OWNERS ARE WORKING WITH AFTER-MARKET TUNERS TO REMOVE THIS EMISSIONS CONTROL. THE MESSAGING I SEE ONLINE IS THAT THIS WILL BE AN ENDLESS EXPENSE IF I KEEP MY TRUCK BEYOND THE LIMITED EMISSIONS WARRANTY. TO-DATE THE WARRANTY HAS COVERED THE REPAIRS(~ $500 EACH) BUT THE EMISSIONS WARRANTY WILL BE EXPIRING SOON. I THINK THE NHTSA AND EPA SHOULD FORCE CHEVROLET/GM TO PROVIDE AN UNLIMITED EMISSIONS WARRANTY. SAVE THAT, GM WILL IGNORE THE PROBLEM AND MANY THOUSAND OF DIESEL TRUCKS WILL HAVE THEIR EMISSIONS CONTROLS REMOVED.
Mfg Campaign: 11399346
Recall Date: Mar 5, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST ITEM: WHEN TRUCK IS PUT INTO PARK, THE STEERING WHEEL LOCKS UP AND THE KEY IS NOT ABLE TO BE TAKEN OUT OF THE STARTER SLOT. SECOND ITEM: THE POWER STEERING STOPS WORKING. THE STEERING MOTOR WAS REMOVED & REPLACED ON FEB. OF 2020.
Corrective Action:
FIRST ITEM: WHEN TRUCK IS PUT INTO PARK, THE STEERING WHEEL LOCKS UP AND THE KEY IS NOT ABLE TO BE TAKEN OUT OF THE STARTER SLOT. SECOND ITEM: THE POWER STEERING STOPS WORKING. THE STEERING MOTOR WAS REMOVED & REPLACED ON FEB. OF 2020.
Additional Notes:
FIRST ITEM: WHEN TRUCK IS PUT INTO PARK, THE STEERING WHEEL LOCKS UP AND THE KEY IS NOT ABLE TO BE TAKEN OUT OF THE STARTER SLOT. SECOND ITEM: THE POWER STEERING STOPS WORKING. THE STEERING MOTOR WAS REMOVED & REPLACED ON FEB. OF 2020.
Mfg Campaign: 11395783
Recall Date: Feb 11, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FIRST ITEM: WHEN TRUCK IS PUT INTO PARK, THE STEERING WHEEL LOCKS UP AND THE KEY IS NOT ABLE TO BE TAKEN OUT OF THE STARTER SLOT. SECOND ITEM: THE POWER STEERING STOPS WORKING. THE STEERING MOTOR WAS REMOVED & REPLACED ON FEB. OF 2020.
Corrective Action:
FIRST ITEM: WHEN TRUCK IS PUT INTO PARK, THE STEERING WHEEL LOCKS UP AND THE KEY IS NOT ABLE TO BE TAKEN OUT OF THE STARTER SLOT. SECOND ITEM: THE POWER STEERING STOPS WORKING. THE STEERING MOTOR WAS REMOVED & REPLACED ON FEB. OF 2020.
Additional Notes:
FIRST ITEM: WHEN TRUCK IS PUT INTO PARK, THE STEERING WHEEL LOCKS UP AND THE KEY IS NOT ABLE TO BE TAKEN OUT OF THE STARTER SLOT. SECOND ITEM: THE POWER STEERING STOPS WORKING. THE STEERING MOTOR WAS REMOVED & REPLACED ON FEB. OF 2020.
Mfg Campaign: 11395783
Recall Date: Feb 11, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
DURING EXTREMELY COLD WEATHER (NEAR OR BELOW 0 DEGREES F), ELECTRONIC POWER STEERING FAILURE HAS OCCURRED UPON VEHICLE STARTUP. ONCE THE VEHICLE IS THOROUGHLY WARMED UP DURING THESE CONDITIONS POWER ASSIST RETURNS. I WAS ADVISED TWO WINTERS AGO BY A GM SERVICE MANAGER TO 'LET IT WARM UP FOR A FEW MINUTES' BEFORE DRIVING OFF. FIFTEEN MINUTES DIDN'T DO IT TWO DAYS AGO WHEN I LEFT WORK, AND ENDED UP MUSCLING IT HOME - TURNS FROM A STOP WERE EXTREMELY DIFFICULT. TODAY I HAD ERRANDS TO RUN AFTER WORK AND THE SYSTEM DID NOT RETURN TO 'LIFE' UNTIL AFTER MY THIRD STOP -- ABOUT 38 MINUTES OF COMBINED CITY & HIGHWAY DRIVING, LEAVING IT RUNNING DURING MY STOPS. DRIVER INFORMATION CENTER (DIC) INDICATED THE FAILURE AT VEHICLE START. MULTIPLE ATTEMPTS TO SHUTDOWN AND RESTART HAD NO EFFECT.
Corrective Action:
DURING EXTREMELY COLD WEATHER (NEAR OR BELOW 0 DEGREES F), ELECTRONIC POWER STEERING FAILURE HAS OCCURRED UPON VEHICLE STARTUP. ONCE THE VEHICLE IS THOROUGHLY WARMED UP DURING THESE CONDITIONS POWER ASSIST RETURNS. I WAS ADVISED TWO WINTERS AGO BY A GM SERVICE MANAGER TO 'LET IT WARM UP FOR A FEW MINUTES' BEFORE DRIVING OFF. FIFTEEN MINUTES DIDN'T DO IT TWO DAYS AGO WHEN I LEFT WORK, AND ENDED UP MUSCLING IT HOME - TURNS FROM A STOP WERE EXTREMELY DIFFICULT. TODAY I HAD ERRANDS TO RUN AFTER WORK AND THE SYSTEM DID NOT RETURN TO 'LIFE' UNTIL AFTER MY THIRD STOP -- ABOUT 38 MINUTES OF COMBINED CITY & HIGHWAY DRIVING, LEAVING IT RUNNING DURING MY STOPS. DRIVER INFORMATION CENTER (DIC) INDICATED THE FAILURE AT VEHICLE START. MULTIPLE ATTEMPTS TO SHUTDOWN AND RESTART HAD NO EFFECT.
Additional Notes:
DURING EXTREMELY COLD WEATHER (NEAR OR BELOW 0 DEGREES F), ELECTRONIC POWER STEERING FAILURE HAS OCCURRED UPON VEHICLE STARTUP. ONCE THE VEHICLE IS THOROUGHLY WARMED UP DURING THESE CONDITIONS POWER ASSIST RETURNS. I WAS ADVISED TWO WINTERS AGO BY A GM SERVICE MANAGER TO 'LET IT WARM UP FOR A FEW MINUTES' BEFORE DRIVING OFF. FIFTEEN MINUTES DIDN'T DO IT TWO DAYS AGO WHEN I LEFT WORK, AND ENDED UP MUSCLING IT HOME - TURNS FROM A STOP WERE EXTREMELY DIFFICULT. TODAY I HAD ERRANDS TO RUN AFTER WORK AND THE SYSTEM DID NOT RETURN TO 'LIFE' UNTIL AFTER MY THIRD STOP -- ABOUT 38 MINUTES OF COMBINED CITY & HIGHWAY DRIVING, LEAVING IT RUNNING DURING MY STOPS. DRIVER INFORMATION CENTER (DIC) INDICATED THE FAILURE AT VEHICLE START. MULTIPLE ATTEMPTS TO SHUTDOWN AND RESTART HAD NO EFFECT.
Mfg Campaign: 11395408
Recall Date: Feb 9, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE SHIFTING GEARS THE TRANSMISSION SHIFTED HARD, SLAMMED, AND MADE CLUNKING NOISE WHILE SHIFTING TO PARK, REVERSE OR DRIVE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER THE TEMPERATURE WAS AT 30 DEGREES OR LOWER. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (6877 CENTER STREET, MENTOR, OH 44060, (440) 953-1070) FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION GEAR FAILURE WAS A CHARACTERISTIC OF THE VEHICLE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE DEALER ALSO PROVIDED THE CONTACT WITH A TECHNICAL SERVICE BULLETIN THAT REFERENCED THE TRANSMISSION ISSUES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,466.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE SHIFTING GEARS THE TRANSMISSION SHIFTED HARD, SLAMMED, AND MADE CLUNKING NOISE WHILE SHIFTING TO PARK, REVERSE OR DRIVE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER THE TEMPERATURE WAS AT 30 DEGREES OR LOWER. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (6877 CENTER STREET, MENTOR, OH 44060, (440) 953-1070) FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION GEAR FAILURE WAS A CHARACTERISTIC OF THE VEHICLE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE DEALER ALSO PROVIDED THE CONTACT WITH A TECHNICAL SERVICE BULLETIN THAT REFERENCED THE TRANSMISSION ISSUES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,466.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE SHIFTING GEARS THE TRANSMISSION SHIFTED HARD, SLAMMED, AND MADE CLUNKING NOISE WHILE SHIFTING TO PARK, REVERSE OR DRIVE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER THE TEMPERATURE WAS AT 30 DEGREES OR LOWER. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (6877 CENTER STREET, MENTOR, OH 44060, (440) 953-1070) FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION GEAR FAILURE WAS A CHARACTERISTIC OF THE VEHICLE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE DEALER ALSO PROVIDED THE CONTACT WITH A TECHNICAL SERVICE BULLETIN THAT REFERENCED THE TRANSMISSION ISSUES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,466.
Mfg Campaign: 11394314
Recall Date: Feb 2, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING TRANSMISSION SHIFTING PROBLEMS, SUDDENLY CHANGING GEARS. JUST A FEW, I TOOK THE TRUCK TO THE DEALER ON 1/14/2021, FOR AN OIL CHANGE AND THE DEALER CHECKS THE ENGINE COOLING SYSTEM OK AND EVERYTHING ELSE, I BEEN TAKING THE TRUCK TO THE DEALER FOR MANY YEARS FOR SERVICE AND THEY TOLD ME NO RECALLS, DAYS AGO DRIVING HOME ABOUT 5 MINUTES BEFORE GETTING HOME THE TEMPERATURE GAUGE WHEN TOO COOL AND THE RADIATOR FANS WERE IN HIGH SPINNING WHEN GOT HOME SHUT IT OFF, BUT THE FAN WAS STILL GOING ON, I WILL CALL THE DEALER ON MONDAY 01.25.2021 FOR SERVICE AND TOWING THE TRUCK TO THE DEALER TO FIX IT. HOW MUCH IS GOING TO COST ME NO IDEA, IN THE MEANTIME I WILL RENT A CAR WHILE FIXING THE TRUCK.
Corrective Action:
WHEN DRIVING TRANSMISSION SHIFTING PROBLEMS, SUDDENLY CHANGING GEARS. JUST A FEW, I TOOK THE TRUCK TO THE DEALER ON 1/14/2021, FOR AN OIL CHANGE AND THE DEALER CHECKS THE ENGINE COOLING SYSTEM OK AND EVERYTHING ELSE, I BEEN TAKING THE TRUCK TO THE DEALER FOR MANY YEARS FOR SERVICE AND THEY TOLD ME NO RECALLS, DAYS AGO DRIVING HOME ABOUT 5 MINUTES BEFORE GETTING HOME THE TEMPERATURE GAUGE WHEN TOO COOL AND THE RADIATOR FANS WERE IN HIGH SPINNING WHEN GOT HOME SHUT IT OFF, BUT THE FAN WAS STILL GOING ON, I WILL CALL THE DEALER ON MONDAY 01.25.2021 FOR SERVICE AND TOWING THE TRUCK TO THE DEALER TO FIX IT. HOW MUCH IS GOING TO COST ME NO IDEA, IN THE MEANTIME I WILL RENT A CAR WHILE FIXING THE TRUCK.
Additional Notes:
WHEN DRIVING TRANSMISSION SHIFTING PROBLEMS, SUDDENLY CHANGING GEARS. JUST A FEW, I TOOK THE TRUCK TO THE DEALER ON 1/14/2021, FOR AN OIL CHANGE AND THE DEALER CHECKS THE ENGINE COOLING SYSTEM OK AND EVERYTHING ELSE, I BEEN TAKING THE TRUCK TO THE DEALER FOR MANY YEARS FOR SERVICE AND THEY TOLD ME NO RECALLS, DAYS AGO DRIVING HOME ABOUT 5 MINUTES BEFORE GETTING HOME THE TEMPERATURE GAUGE WHEN TOO COOL AND THE RADIATOR FANS WERE IN HIGH SPINNING WHEN GOT HOME SHUT IT OFF, BUT THE FAN WAS STILL GOING ON, I WILL CALL THE DEALER ON MONDAY 01.25.2021 FOR SERVICE AND TOWING THE TRUCK TO THE DEALER TO FIX IT. HOW MUCH IS GOING TO COST ME NO IDEA, IN THE MEANTIME I WILL RENT A CAR WHILE FIXING THE TRUCK.
Mfg Campaign: 11389711
Recall Date: Jan 25, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING TRANSMISSION SHIFTING PROBLEMS, SUDDENLY CHANGING GEARS. JUST A FEW, I TOOK THE TRUCK TO THE DEALER ON 1/14/2021, FOR AN OIL CHANGE AND THE DEALER CHECKS THE ENGINE COOLING SYSTEM OK AND EVERYTHING ELSE, I BEEN TAKING THE TRUCK TO THE DEALER FOR MANY YEARS FOR SERVICE AND THEY TOLD ME NO RECALLS, DAYS AGO DRIVING HOME ABOUT 5 MINUTES BEFORE GETTING HOME THE TEMPERATURE GAUGE WHEN TOO COOL AND THE RADIATOR FANS WERE IN HIGH SPINNING WHEN GOT HOME SHUT IT OFF, BUT THE FAN WAS STILL GOING ON, I WILL CALL THE DEALER ON MONDAY 01.25.2021 FOR SERVICE AND TOWING THE TRUCK TO THE DEALER TO FIX IT. HOW MUCH IS GOING TO COST ME NO IDEA, IN THE MEANTIME I WILL RENT A CAR WHILE FIXING THE TRUCK.
Corrective Action:
WHEN DRIVING TRANSMISSION SHIFTING PROBLEMS, SUDDENLY CHANGING GEARS. JUST A FEW, I TOOK THE TRUCK TO THE DEALER ON 1/14/2021, FOR AN OIL CHANGE AND THE DEALER CHECKS THE ENGINE COOLING SYSTEM OK AND EVERYTHING ELSE, I BEEN TAKING THE TRUCK TO THE DEALER FOR MANY YEARS FOR SERVICE AND THEY TOLD ME NO RECALLS, DAYS AGO DRIVING HOME ABOUT 5 MINUTES BEFORE GETTING HOME THE TEMPERATURE GAUGE WHEN TOO COOL AND THE RADIATOR FANS WERE IN HIGH SPINNING WHEN GOT HOME SHUT IT OFF, BUT THE FAN WAS STILL GOING ON, I WILL CALL THE DEALER ON MONDAY 01.25.2021 FOR SERVICE AND TOWING THE TRUCK TO THE DEALER TO FIX IT. HOW MUCH IS GOING TO COST ME NO IDEA, IN THE MEANTIME I WILL RENT A CAR WHILE FIXING THE TRUCK.
Additional Notes:
WHEN DRIVING TRANSMISSION SHIFTING PROBLEMS, SUDDENLY CHANGING GEARS. JUST A FEW, I TOOK THE TRUCK TO THE DEALER ON 1/14/2021, FOR AN OIL CHANGE AND THE DEALER CHECKS THE ENGINE COOLING SYSTEM OK AND EVERYTHING ELSE, I BEEN TAKING THE TRUCK TO THE DEALER FOR MANY YEARS FOR SERVICE AND THEY TOLD ME NO RECALLS, DAYS AGO DRIVING HOME ABOUT 5 MINUTES BEFORE GETTING HOME THE TEMPERATURE GAUGE WHEN TOO COOL AND THE RADIATOR FANS WERE IN HIGH SPINNING WHEN GOT HOME SHUT IT OFF, BUT THE FAN WAS STILL GOING ON, I WILL CALL THE DEALER ON MONDAY 01.25.2021 FOR SERVICE AND TOWING THE TRUCK TO THE DEALER TO FIX IT. HOW MUCH IS GOING TO COST ME NO IDEA, IN THE MEANTIME I WILL RENT A CAR WHILE FIXING THE TRUCK.
Mfg Campaign: 11389711
Recall Date: Jan 25, 2021
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