Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Corrective Action:
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Additional Notes:
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Mfg Campaign: 11339364
Recall Date: Jul 14, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Corrective Action:
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Additional Notes:
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Mfg Campaign: 11339364
Recall Date: Jul 14, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING AT SPEEDS OF 40 TO 70 MPH.
Corrective Action:
TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING AT SPEEDS OF 40 TO 70 MPH.
Additional Notes:
TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING AT SPEEDS OF 40 TO 70 MPH.
Mfg Campaign: 11338187
Recall Date: Jul 8, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUDDERS AT ALL SPEEDS WHEN DRIVING AT LOW RPM'S. (LIKE GOING OVER RUMBLE STRIPS PERIODICALLY). ALSO OCCASIONALLY SHIFTS HARD FROM 1ST TO 2ND GEAR. I ASSUME IT'S THE TORQUE CONVERTER & FLUIDS BUT CHEVY WON'T FIX IT. IT NEEDS TO BE RECALLED ASAP!
Corrective Action:
TRANSMISSION SHUDDERS AT ALL SPEEDS WHEN DRIVING AT LOW RPM'S. (LIKE GOING OVER RUMBLE STRIPS PERIODICALLY). ALSO OCCASIONALLY SHIFTS HARD FROM 1ST TO 2ND GEAR. I ASSUME IT'S THE TORQUE CONVERTER & FLUIDS BUT CHEVY WON'T FIX IT. IT NEEDS TO BE RECALLED ASAP!
Additional Notes:
TRANSMISSION SHUDDERS AT ALL SPEEDS WHEN DRIVING AT LOW RPM'S. (LIKE GOING OVER RUMBLE STRIPS PERIODICALLY). ALSO OCCASIONALLY SHIFTS HARD FROM 1ST TO 2ND GEAR. I ASSUME IT'S THE TORQUE CONVERTER & FLUIDS BUT CHEVY WON'T FIX IT. IT NEEDS TO BE RECALLED ASAP!
Mfg Campaign: 11337800
Recall Date: Jul 6, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS VEHICLE HAS HAD RECURRENT EXHAUST SYSTEM PROBLEMS THAT CAUSE THE CHECK ENGINE LIGHT TO TURN ON AND NOTICES TO APPEAR ON THE DASH DISPLAY. AT 11557 MILES AND 20 MONTHS OF OWNERSHIP THE PARTICULATE MATTER SENSOR FAILED FOR THE FIRST TIME. THIS VEHICLE IS CURRENTLY ON IT'S 5TH PARTICULATE MATTER SENSOR AND HAS REQUIRED DEALER ATTENTION FOR THIS SAME PROBLEM APPROXIMATELY EVERY 1,000 MILES SINCE THE FIRST OCCURRENCE. THE DEALERSHIP STATED THAT ALL THEY CAN DO IS KEEP REPLACING THE PART, WITH NO IDEA WHETHER THE REPAIR WILL EVEN LAST BETWEEN SERVICE INTERVALS. AT APPROXIMATELY 15,000 MILES A NOTICE APPEARED ON THE DASH THAT SAID 'CLEANING EXHAUST FILTER MUST CONTINUE DRIVING'. IT DID NOT TURN OFF IN THE EXTRA 2 HOURS THAT I CONTINUED DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY CAME ON, ALONG WITH A MESSAGE THAT SAID 'ENGINE POWER IS REDUCED'. I BELIEVE THAT THESE REPETITIVE EXHAUST SYSTEM PROBLEMS ARE A SIGNIFICANT SAFETY ISSUE. NOT ONLY DO THEY REQUIRE A DRIVER TO SOMETIMES DRIVE MUCH MORE THAN INTENDED, WHICH INCREASES THE RISK OF AN ACCIDENT OR OTHER PROBLEMS, BUT THEY COULD RESULT IN BREAKDOWN AND STRANDING. CURRENTLY, THERE ARE 15,250 MILES ON THE ODOMETER AND ACCORDING TO DEALER SERVICE RECORDS THIS TRUCK HAS SPENT 79 DAYS AT THE DEALERSHIP FOR WARRANTY REPAIRS. GM HAS AGREED TO EXTEND THE WARRANTY TO COVER FUTURE EXHAUST SYSTEM REPAIRS BUT HAS DENIED A REQUEST FOR REPURCHASE OR REPLACEMENT. IT SEEMS UNREASONABLE THAT GM IS NOT WILLING TO ACCEPT RESPONSIBILITY FOR AN EXHAUST SYSTEM THAT DOES NOT FUNCTION PROPERLY AND CAN'T SEEM TO BE FIXED. I OBVIOUSLY DID NOT SIGN UP FOR THIS WHEN I PURCHASED A NEW VEHICLE. PLEASE SEE DEALER SERVICE RECORDS (ATTACHED).
Corrective Action:
THIS VEHICLE HAS HAD RECURRENT EXHAUST SYSTEM PROBLEMS THAT CAUSE THE CHECK ENGINE LIGHT TO TURN ON AND NOTICES TO APPEAR ON THE DASH DISPLAY. AT 11557 MILES AND 20 MONTHS OF OWNERSHIP THE PARTICULATE MATTER SENSOR FAILED FOR THE FIRST TIME. THIS VEHICLE IS CURRENTLY ON IT'S 5TH PARTICULATE MATTER SENSOR AND HAS REQUIRED DEALER ATTENTION FOR THIS SAME PROBLEM APPROXIMATELY EVERY 1,000 MILES SINCE THE FIRST OCCURRENCE. THE DEALERSHIP STATED THAT ALL THEY CAN DO IS KEEP REPLACING THE PART, WITH NO IDEA WHETHER THE REPAIR WILL EVEN LAST BETWEEN SERVICE INTERVALS. AT APPROXIMATELY 15,000 MILES A NOTICE APPEARED ON THE DASH THAT SAID 'CLEANING EXHAUST FILTER MUST CONTINUE DRIVING'. IT DID NOT TURN OFF IN THE EXTRA 2 HOURS THAT I CONTINUED DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY CAME ON, ALONG WITH A MESSAGE THAT SAID 'ENGINE POWER IS REDUCED'. I BELIEVE THAT THESE REPETITIVE EXHAUST SYSTEM PROBLEMS ARE A SIGNIFICANT SAFETY ISSUE. NOT ONLY DO THEY REQUIRE A DRIVER TO SOMETIMES DRIVE MUCH MORE THAN INTENDED, WHICH INCREASES THE RISK OF AN ACCIDENT OR OTHER PROBLEMS, BUT THEY COULD RESULT IN BREAKDOWN AND STRANDING. CURRENTLY, THERE ARE 15,250 MILES ON THE ODOMETER AND ACCORDING TO DEALER SERVICE RECORDS THIS TRUCK HAS SPENT 79 DAYS AT THE DEALERSHIP FOR WARRANTY REPAIRS. GM HAS AGREED TO EXTEND THE WARRANTY TO COVER FUTURE EXHAUST SYSTEM REPAIRS BUT HAS DENIED A REQUEST FOR REPURCHASE OR REPLACEMENT. IT SEEMS UNREASONABLE THAT GM IS NOT WILLING TO ACCEPT RESPONSIBILITY FOR AN EXHAUST SYSTEM THAT DOES NOT FUNCTION PROPERLY AND CAN'T SEEM TO BE FIXED. I OBVIOUSLY DID NOT SIGN UP FOR THIS WHEN I PURCHASED A NEW VEHICLE. PLEASE SEE DEALER SERVICE RECORDS (ATTACHED).
Additional Notes:
THIS VEHICLE HAS HAD RECURRENT EXHAUST SYSTEM PROBLEMS THAT CAUSE THE CHECK ENGINE LIGHT TO TURN ON AND NOTICES TO APPEAR ON THE DASH DISPLAY. AT 11557 MILES AND 20 MONTHS OF OWNERSHIP THE PARTICULATE MATTER SENSOR FAILED FOR THE FIRST TIME. THIS VEHICLE IS CURRENTLY ON IT'S 5TH PARTICULATE MATTER SENSOR AND HAS REQUIRED DEALER ATTENTION FOR THIS SAME PROBLEM APPROXIMATELY EVERY 1,000 MILES SINCE THE FIRST OCCURRENCE. THE DEALERSHIP STATED THAT ALL THEY CAN DO IS KEEP REPLACING THE PART, WITH NO IDEA WHETHER THE REPAIR WILL EVEN LAST BETWEEN SERVICE INTERVALS. AT APPROXIMATELY 15,000 MILES A NOTICE APPEARED ON THE DASH THAT SAID 'CLEANING EXHAUST FILTER MUST CONTINUE DRIVING'. IT DID NOT TURN OFF IN THE EXTRA 2 HOURS THAT I CONTINUED DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY CAME ON, ALONG WITH A MESSAGE THAT SAID 'ENGINE POWER IS REDUCED'. I BELIEVE THAT THESE REPETITIVE EXHAUST SYSTEM PROBLEMS ARE A SIGNIFICANT SAFETY ISSUE. NOT ONLY DO THEY REQUIRE A DRIVER TO SOMETIMES DRIVE MUCH MORE THAN INTENDED, WHICH INCREASES THE RISK OF AN ACCIDENT OR OTHER PROBLEMS, BUT THEY COULD RESULT IN BREAKDOWN AND STRANDING. CURRENTLY, THERE ARE 15,250 MILES ON THE ODOMETER AND ACCORDING TO DEALER SERVICE RECORDS THIS TRUCK HAS SPENT 79 DAYS AT THE DEALERSHIP FOR WARRANTY REPAIRS. GM HAS AGREED TO EXTEND THE WARRANTY TO COVER FUTURE EXHAUST SYSTEM REPAIRS BUT HAS DENIED A REQUEST FOR REPURCHASE OR REPLACEMENT. IT SEEMS UNREASONABLE THAT GM IS NOT WILLING TO ACCEPT RESPONSIBILITY FOR AN EXHAUST SYSTEM THAT DOES NOT FUNCTION PROPERLY AND CAN'T SEEM TO BE FIXED. I OBVIOUSLY DID NOT SIGN UP FOR THIS WHEN I PURCHASED A NEW VEHICLE. PLEASE SEE DEALER SERVICE RECORDS (ATTACHED).
Mfg Campaign: 11337448
Recall Date: Jul 4, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE IN SHOP FOR FAULTY MODULES. TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING ON HIGHWAY AT SPEEDS OF 40 TO 70 MPH. WAS IN SHOP FOR OVER 15 DAYS TOTAL AND REPAIR WAS INEFFECTIVE 3 TIMES WITH ACKNOWLEDGING ISSUES AND TWICE WHERE A DIAGNOSTIC WAS RAN AND WAS TOLD NOTHING WAS WRONG. DEALERSHIPS IN THE BEGINNING YEARS AGO REPLACED THE TORQUE CONVERTOR WITH A PRICE OF $2000K. THIS WAS EXPENSIVE AND NOW THEY FLUSH THE TRANSMISSION 3 TIMES AT A COST OF $400.00 PER. GM HAS OFFERED THE ISSUE FOR AN EXTENDED WARRANTY FROM 3 YEARS TO 4 YEARS AND THE ORIGINAL 60 MONTH DRIVE TRAIN. I WANT A BUY BACK AS THIS PROBLEM IS NOT SOLVABLE FROM THE DEALERS STAND POINT OR IT WOULD HAVE BEEN RESOLVED TWO YEARS AGO. I HAVE SENT 10 PAGES OF SHOP RECORDS TO GMLEGAL AS PER THEIR REQUEST. *TR
Corrective Action:
TWICE IN SHOP FOR FAULTY MODULES. TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING ON HIGHWAY AT SPEEDS OF 40 TO 70 MPH. WAS IN SHOP FOR OVER 15 DAYS TOTAL AND REPAIR WAS INEFFECTIVE 3 TIMES WITH ACKNOWLEDGING ISSUES AND TWICE WHERE A DIAGNOSTIC WAS RAN AND WAS TOLD NOTHING WAS WRONG. DEALERSHIPS IN THE BEGINNING YEARS AGO REPLACED THE TORQUE CONVERTOR WITH A PRICE OF $2000K. THIS WAS EXPENSIVE AND NOW THEY FLUSH THE TRANSMISSION 3 TIMES AT A COST OF $400.00 PER. GM HAS OFFERED THE ISSUE FOR AN EXTENDED WARRANTY FROM 3 YEARS TO 4 YEARS AND THE ORIGINAL 60 MONTH DRIVE TRAIN. I WANT A BUY BACK AS THIS PROBLEM IS NOT SOLVABLE FROM THE DEALERS STAND POINT OR IT WOULD HAVE BEEN RESOLVED TWO YEARS AGO. I HAVE SENT 10 PAGES OF SHOP RECORDS TO GMLEGAL AS PER THEIR REQUEST. *TR
Additional Notes:
TWICE IN SHOP FOR FAULTY MODULES. TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING ON HIGHWAY AT SPEEDS OF 40 TO 70 MPH. WAS IN SHOP FOR OVER 15 DAYS TOTAL AND REPAIR WAS INEFFECTIVE 3 TIMES WITH ACKNOWLEDGING ISSUES AND TWICE WHERE A DIAGNOSTIC WAS RAN AND WAS TOLD NOTHING WAS WRONG. DEALERSHIPS IN THE BEGINNING YEARS AGO REPLACED THE TORQUE CONVERTOR WITH A PRICE OF $2000K. THIS WAS EXPENSIVE AND NOW THEY FLUSH THE TRANSMISSION 3 TIMES AT A COST OF $400.00 PER. GM HAS OFFERED THE ISSUE FOR AN EXTENDED WARRANTY FROM 3 YEARS TO 4 YEARS AND THE ORIGINAL 60 MONTH DRIVE TRAIN. I WANT A BUY BACK AS THIS PROBLEM IS NOT SOLVABLE FROM THE DEALERS STAND POINT OR IT WOULD HAVE BEEN RESOLVED TWO YEARS AGO. I HAVE SENT 10 PAGES OF SHOP RECORDS TO GMLEGAL AS PER THEIR REQUEST. *TR
Mfg Campaign: 11327509
Recall Date: Jun 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TWICE IN SHOP FOR FAULTY MODULES. TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING ON HIGHWAY AT SPEEDS OF 40 TO 70 MPH. WAS IN SHOP FOR OVER 15 DAYS TOTAL AND REPAIR WAS INEFFECTIVE 3 TIMES WITH ACKNOWLEDGING ISSUES AND TWICE WHERE A DIAGNOSTIC WAS RAN AND WAS TOLD NOTHING WAS WRONG. DEALERSHIPS IN THE BEGINNING YEARS AGO REPLACED THE TORQUE CONVERTOR WITH A PRICE OF $2000K. THIS WAS EXPENSIVE AND NOW THEY FLUSH THE TRANSMISSION 3 TIMES AT A COST OF $400.00 PER. GM HAS OFFERED THE ISSUE FOR AN EXTENDED WARRANTY FROM 3 YEARS TO 4 YEARS AND THE ORIGINAL 60 MONTH DRIVE TRAIN. I WANT A BUY BACK AS THIS PROBLEM IS NOT SOLVABLE FROM THE DEALERS STAND POINT OR IT WOULD HAVE BEEN RESOLVED TWO YEARS AGO. I HAVE SENT 10 PAGES OF SHOP RECORDS TO GMLEGAL AS PER THEIR REQUEST. *TR
Corrective Action:
TWICE IN SHOP FOR FAULTY MODULES. TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING ON HIGHWAY AT SPEEDS OF 40 TO 70 MPH. WAS IN SHOP FOR OVER 15 DAYS TOTAL AND REPAIR WAS INEFFECTIVE 3 TIMES WITH ACKNOWLEDGING ISSUES AND TWICE WHERE A DIAGNOSTIC WAS RAN AND WAS TOLD NOTHING WAS WRONG. DEALERSHIPS IN THE BEGINNING YEARS AGO REPLACED THE TORQUE CONVERTOR WITH A PRICE OF $2000K. THIS WAS EXPENSIVE AND NOW THEY FLUSH THE TRANSMISSION 3 TIMES AT A COST OF $400.00 PER. GM HAS OFFERED THE ISSUE FOR AN EXTENDED WARRANTY FROM 3 YEARS TO 4 YEARS AND THE ORIGINAL 60 MONTH DRIVE TRAIN. I WANT A BUY BACK AS THIS PROBLEM IS NOT SOLVABLE FROM THE DEALERS STAND POINT OR IT WOULD HAVE BEEN RESOLVED TWO YEARS AGO. I HAVE SENT 10 PAGES OF SHOP RECORDS TO GMLEGAL AS PER THEIR REQUEST. *TR
Additional Notes:
TWICE IN SHOP FOR FAULTY MODULES. TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING ON HIGHWAY AT SPEEDS OF 40 TO 70 MPH. WAS IN SHOP FOR OVER 15 DAYS TOTAL AND REPAIR WAS INEFFECTIVE 3 TIMES WITH ACKNOWLEDGING ISSUES AND TWICE WHERE A DIAGNOSTIC WAS RAN AND WAS TOLD NOTHING WAS WRONG. DEALERSHIPS IN THE BEGINNING YEARS AGO REPLACED THE TORQUE CONVERTOR WITH A PRICE OF $2000K. THIS WAS EXPENSIVE AND NOW THEY FLUSH THE TRANSMISSION 3 TIMES AT A COST OF $400.00 PER. GM HAS OFFERED THE ISSUE FOR AN EXTENDED WARRANTY FROM 3 YEARS TO 4 YEARS AND THE ORIGINAL 60 MONTH DRIVE TRAIN. I WANT A BUY BACK AS THIS PROBLEM IS NOT SOLVABLE FROM THE DEALERS STAND POINT OR IT WOULD HAVE BEEN RESOLVED TWO YEARS AGO. I HAVE SENT 10 PAGES OF SHOP RECORDS TO GMLEGAL AS PER THEIR REQUEST. *TR
Mfg Campaign: 11327509
Recall Date: Jun 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I EXPERIENCE A VIBRATION AT THE FRONT OF MY TRUCK WHEN I ACCELERATED AT HIGHWAY SPEEDS. I WAS TOLD BY MY DEALERSHIP THAT I NEEDED NEW TRANSMISSION FLUID. THEY SAID THAT SHAVINGS GOT INTO THE FLUID. CAUSING THIS PROBLEM. I ASKED IF MY TRANSMISSION WAS DAMAGED AND THEY SAID NO. THEY WANTED ME TO USE THE CAR FOR 200 HUNDRED MILES AND REPORT BACK TO THEM IF THE PROBLEM PERSISTS. I HAVE DOUBTS THAT THIS IS GOING TO SOLVE THE PROBLEM. WHATEVER CONTAMINATED THE TRANSMISSION THE FIRST TIME WILL PROBABLY HAPPEN AGAIN. I WANT SOME PROTECTION IN CASE MY TRANSMISSION FAILS AFTER WARRANTY PERIOD ENDS. I CANNOT AFFORD THIS OUT OF POCKET REPAIR. I WAS NOT NOTIFIED BY CHEVY THAT THIS WAS A PROBLEM. I WAS GETTING AN OIL CHANGE AND MENTIONED TO THEM IF THEY WOULD CHECK OUT THE FRONT END OF THE TRUCK.. THEN THEY MENTIONED TO ME THAT THEIR WAS A SERVICE BULLETIN FROM CHEVY ABOUT THIS PROBLEM. WHY WASN'T I NOTIFIED ABOUT THIS PROBLEM?? REPAIR DATE, TRANSMISSION FLUID CHANGED 5/27/2020. *TR
Corrective Action:
I EXPERIENCE A VIBRATION AT THE FRONT OF MY TRUCK WHEN I ACCELERATED AT HIGHWAY SPEEDS. I WAS TOLD BY MY DEALERSHIP THAT I NEEDED NEW TRANSMISSION FLUID. THEY SAID THAT SHAVINGS GOT INTO THE FLUID. CAUSING THIS PROBLEM. I ASKED IF MY TRANSMISSION WAS DAMAGED AND THEY SAID NO. THEY WANTED ME TO USE THE CAR FOR 200 HUNDRED MILES AND REPORT BACK TO THEM IF THE PROBLEM PERSISTS. I HAVE DOUBTS THAT THIS IS GOING TO SOLVE THE PROBLEM. WHATEVER CONTAMINATED THE TRANSMISSION THE FIRST TIME WILL PROBABLY HAPPEN AGAIN. I WANT SOME PROTECTION IN CASE MY TRANSMISSION FAILS AFTER WARRANTY PERIOD ENDS. I CANNOT AFFORD THIS OUT OF POCKET REPAIR. I WAS NOT NOTIFIED BY CHEVY THAT THIS WAS A PROBLEM. I WAS GETTING AN OIL CHANGE AND MENTIONED TO THEM IF THEY WOULD CHECK OUT THE FRONT END OF THE TRUCK.. THEN THEY MENTIONED TO ME THAT THEIR WAS A SERVICE BULLETIN FROM CHEVY ABOUT THIS PROBLEM. WHY WASN'T I NOTIFIED ABOUT THIS PROBLEM?? REPAIR DATE, TRANSMISSION FLUID CHANGED 5/27/2020. *TR
Additional Notes:
I EXPERIENCE A VIBRATION AT THE FRONT OF MY TRUCK WHEN I ACCELERATED AT HIGHWAY SPEEDS. I WAS TOLD BY MY DEALERSHIP THAT I NEEDED NEW TRANSMISSION FLUID. THEY SAID THAT SHAVINGS GOT INTO THE FLUID. CAUSING THIS PROBLEM. I ASKED IF MY TRANSMISSION WAS DAMAGED AND THEY SAID NO. THEY WANTED ME TO USE THE CAR FOR 200 HUNDRED MILES AND REPORT BACK TO THEM IF THE PROBLEM PERSISTS. I HAVE DOUBTS THAT THIS IS GOING TO SOLVE THE PROBLEM. WHATEVER CONTAMINATED THE TRANSMISSION THE FIRST TIME WILL PROBABLY HAPPEN AGAIN. I WANT SOME PROTECTION IN CASE MY TRANSMISSION FAILS AFTER WARRANTY PERIOD ENDS. I CANNOT AFFORD THIS OUT OF POCKET REPAIR. I WAS NOT NOTIFIED BY CHEVY THAT THIS WAS A PROBLEM. I WAS GETTING AN OIL CHANGE AND MENTIONED TO THEM IF THEY WOULD CHECK OUT THE FRONT END OF THE TRUCK.. THEN THEY MENTIONED TO ME THAT THEIR WAS A SERVICE BULLETIN FROM CHEVY ABOUT THIS PROBLEM. WHY WASN'T I NOTIFIED ABOUT THIS PROBLEM?? REPAIR DATE, TRANSMISSION FLUID CHANGED 5/27/2020. *TR
Mfg Campaign: 11326451
Recall Date: May 29, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION ON THE 2017 CHEVY COLORADO Z71 SHIFTS VERY HARSH BETWEEN FIRST TO SECOND AN SHIFT HARSH FROM SECOND DOWN TO FIRST. THE TRUCK DID HAVE A TRANSMISSION FLUSH IN THE PASS IN 2019 DUE TO SHUDDERING IN SOME GEARS TRUCK CURRENTLY HAS 58,843 MILES. THE TRANSMISSION SHIFTS VERY HARSH WHEN UNDER LIGHT TO MODERATE ACCELERATION THE SHIFTING FEELS LIKE IT A KICK WHEN IT SHIFTS. *TR
Corrective Action:
TRANSMISSION ON THE 2017 CHEVY COLORADO Z71 SHIFTS VERY HARSH BETWEEN FIRST TO SECOND AN SHIFT HARSH FROM SECOND DOWN TO FIRST. THE TRUCK DID HAVE A TRANSMISSION FLUSH IN THE PASS IN 2019 DUE TO SHUDDERING IN SOME GEARS TRUCK CURRENTLY HAS 58,843 MILES. THE TRANSMISSION SHIFTS VERY HARSH WHEN UNDER LIGHT TO MODERATE ACCELERATION THE SHIFTING FEELS LIKE IT A KICK WHEN IT SHIFTS. *TR
Additional Notes:
TRANSMISSION ON THE 2017 CHEVY COLORADO Z71 SHIFTS VERY HARSH BETWEEN FIRST TO SECOND AN SHIFT HARSH FROM SECOND DOWN TO FIRST. THE TRUCK DID HAVE A TRANSMISSION FLUSH IN THE PASS IN 2019 DUE TO SHUDDERING IN SOME GEARS TRUCK CURRENTLY HAS 58,843 MILES. THE TRANSMISSION SHIFTS VERY HARSH WHEN UNDER LIGHT TO MODERATE ACCELERATION THE SHIFTING FEELS LIKE IT A KICK WHEN IT SHIFTS. *TR
Mfg Campaign: 11324073
Recall Date: May 11, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING 25-50 MPH THE DRIVER'S AND PASSENGER'S SIDE DOORS UNLOCKED INDEPENDENTLY, AND THE TEMPERATURE GAUGE FLUCTUATED BETWEEN HIGH AND NORMAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO PETE MOORE CHEVROLET INC. (103 N NEW WARRINGTON RD, PENSACOLA, FL 32506, (850) 462-8494) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING 25-50 MPH THE DRIVER'S AND PASSENGER'S SIDE DOORS UNLOCKED INDEPENDENTLY, AND THE TEMPERATURE GAUGE FLUCTUATED BETWEEN HIGH AND NORMAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO PETE MOORE CHEVROLET INC. (103 N NEW WARRINGTON RD, PENSACOLA, FL 32506, (850) 462-8494) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING 25-50 MPH THE DRIVER'S AND PASSENGER'S SIDE DOORS UNLOCKED INDEPENDENTLY, AND THE TEMPERATURE GAUGE FLUCTUATED BETWEEN HIGH AND NORMAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO PETE MOORE CHEVROLET INC. (103 N NEW WARRINGTON RD, PENSACOLA, FL 32506, (850) 462-8494) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11322984
Recall Date: May 1, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING 25-50 MPH THE DRIVER'S AND PASSENGER'S SIDE DOORS UNLOCKED INDEPENDENTLY, AND THE TEMPERATURE GAUGE FLUCTUATED BETWEEN HIGH AND NORMAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO PETE MOORE CHEVROLET INC. (103 N NEW WARRINGTON RD, PENSACOLA, FL 32506, (850) 462-8494) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING 25-50 MPH THE DRIVER'S AND PASSENGER'S SIDE DOORS UNLOCKED INDEPENDENTLY, AND THE TEMPERATURE GAUGE FLUCTUATED BETWEEN HIGH AND NORMAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO PETE MOORE CHEVROLET INC. (103 N NEW WARRINGTON RD, PENSACOLA, FL 32506, (850) 462-8494) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING 25-50 MPH THE DRIVER'S AND PASSENGER'S SIDE DOORS UNLOCKED INDEPENDENTLY, AND THE TEMPERATURE GAUGE FLUCTUATED BETWEEN HIGH AND NORMAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO PETE MOORE CHEVROLET INC. (103 N NEW WARRINGTON RD, PENSACOLA, FL 32506, (850) 462-8494) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11322984
Recall Date: May 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STUDDERS AS IF GOING OVER SPEED BARS BETWEEN 40-70 MPH. SHIFTS HARD IN LOWER GEARS. BOUGHT NEW AND HAS BEEN DOING THIS SINCE DAY ONE.
Corrective Action:
VEHICLE STUDDERS AS IF GOING OVER SPEED BARS BETWEEN 40-70 MPH. SHIFTS HARD IN LOWER GEARS. BOUGHT NEW AND HAS BEEN DOING THIS SINCE DAY ONE.
Additional Notes:
VEHICLE STUDDERS AS IF GOING OVER SPEED BARS BETWEEN 40-70 MPH. SHIFTS HARD IN LOWER GEARS. BOUGHT NEW AND HAS BEEN DOING THIS SINCE DAY ONE.
Mfg Campaign: 11322258
Recall Date: Apr 26, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FOR THE FIFTH TIME MY EXHAUST FLUID QUALITY POOR INDICATOR COMES ON I PAID $1300.00 A GMC NEW ORLEANS TO FIX, BUT THEY COULDN'T FIND THE PROBLEM. SINCE THEN WHEN IT COMES ON AND I DRIVE IT UNTIL 75 MPH OR 55MPH MAX IT CORRECTS ITSELF. I DON'T KNOW WHAT TO DO BECAUSE THE DEALER KNOWS NOT WHAT'S THE PROBLEM. I MET ANOTHER PERSON WITH THE SAME PROBLEM. PLEASE HELP ME IT HAS COME BACK ON HERE ON I-5 NEAR THE SF BAY AREA. I MUST DRIVE BACK TO LAS VAGAS. THANK YOU.
Corrective Action:
FOR THE FIFTH TIME MY EXHAUST FLUID QUALITY POOR INDICATOR COMES ON I PAID $1300.00 A GMC NEW ORLEANS TO FIX, BUT THEY COULDN'T FIND THE PROBLEM. SINCE THEN WHEN IT COMES ON AND I DRIVE IT UNTIL 75 MPH OR 55MPH MAX IT CORRECTS ITSELF. I DON'T KNOW WHAT TO DO BECAUSE THE DEALER KNOWS NOT WHAT'S THE PROBLEM. I MET ANOTHER PERSON WITH THE SAME PROBLEM. PLEASE HELP ME IT HAS COME BACK ON HERE ON I-5 NEAR THE SF BAY AREA. I MUST DRIVE BACK TO LAS VAGAS. THANK YOU.
Additional Notes:
FOR THE FIFTH TIME MY EXHAUST FLUID QUALITY POOR INDICATOR COMES ON I PAID $1300.00 A GMC NEW ORLEANS TO FIX, BUT THEY COULDN'T FIND THE PROBLEM. SINCE THEN WHEN IT COMES ON AND I DRIVE IT UNTIL 75 MPH OR 55MPH MAX IT CORRECTS ITSELF. I DON'T KNOW WHAT TO DO BECAUSE THE DEALER KNOWS NOT WHAT'S THE PROBLEM. I MET ANOTHER PERSON WITH THE SAME PROBLEM. PLEASE HELP ME IT HAS COME BACK ON HERE ON I-5 NEAR THE SF BAY AREA. I MUST DRIVE BACK TO LAS VAGAS. THANK YOU.
Mfg Campaign: 11317733
Recall Date: Mar 12, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Corrective Action:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Additional Notes:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Mfg Campaign: 11317002
Recall Date: Mar 9, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Corrective Action:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Additional Notes:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Mfg Campaign: 11317002
Recall Date: Mar 9, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Corrective Action:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Additional Notes:
THE ORIGINAL OWNER OF MY VEHICLE SUCCESSFULLY HAD GM BUY BACK THIS TRUCK. THE NOX SENSORS AND WIRING HARNESS HAD BEEN REPLACED THREE TIMES WHICH CLEARED THE CODES AND ALLOWED THE VEHICLE TO APPEAR TO BE IN PROPER WORKING CONDITION. WHEN GM BOUGHT THE VEHICLE BACK FROM THE ORIGINAL OWNER, GM WENT THROUGH AND SUPPOSEDLY "FIXED THE ISSUE" AND BRANDED THE TITLE AS A MANUFACTURER BUYBACK AND PUT THE VEHICLE BACK ON THE MARKET TO THE GENERAL PUBLIC. I PURCHASED THIS VEHICLE KNOWING ALL OF THIS AND TRUSTING THAT IF GM SAID THEY FIXED THE ISSUE, THEY HAD REALLY FIXED IT. NOW I AM A YEAR INTO OWNERSHIP AND THIS VEHICLE IS STILL UNDER WARRANTY, HOWEVER THIS IS THE THIRD TIME THAT THIS SAME EXACT THING THAT THE ORIGINAL OWNER HAD AN ISSUE WITH HAS SURFACED. THE VEHICLE SPEED IS LIMITED WHEN THIS OCCURS MAKING THE VEHICLE DANGEROUS TO DRIVE ON THE ROADS. THE VEHICLE IS ALWAYS IN MOTION WHEN WHEN THIS OCCURS AND USUALLY ON AN INTERSTATE FAR FROM THE DEALERSHIP.
Mfg Campaign: 11317002
Recall Date: Mar 9, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.
Corrective Action:
MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.
Additional Notes:
MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.
Mfg Campaign: 11316775
Recall Date: Mar 7, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.
Corrective Action:
MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.
Additional Notes:
MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.
Mfg Campaign: 11316775
Recall Date: Mar 7, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TOUCH SCREEN STOPS WORKING AND GOES BLACK ALL THE TIME. ALSO HAVING TROUBLE WITH REMOVING THE KEY. SHIFT TRUCK INTO PARK GO TO TURN TRUCK OFF AND REMOVE KEY BUT KEY DOESN'T TURN ALL THE WAY. SO YOU HAVE TO RESTART THE TRUCK AND SLAM SHIFTER INTO PARK HARD FOR IT TO GO INTO PARK ALL THE WAY
Corrective Action:
TOUCH SCREEN STOPS WORKING AND GOES BLACK ALL THE TIME. ALSO HAVING TROUBLE WITH REMOVING THE KEY. SHIFT TRUCK INTO PARK GO TO TURN TRUCK OFF AND REMOVE KEY BUT KEY DOESN'T TURN ALL THE WAY. SO YOU HAVE TO RESTART THE TRUCK AND SLAM SHIFTER INTO PARK HARD FOR IT TO GO INTO PARK ALL THE WAY
Additional Notes:
TOUCH SCREEN STOPS WORKING AND GOES BLACK ALL THE TIME. ALSO HAVING TROUBLE WITH REMOVING THE KEY. SHIFT TRUCK INTO PARK GO TO TURN TRUCK OFF AND REMOVE KEY BUT KEY DOESN'T TURN ALL THE WAY. SO YOU HAVE TO RESTART THE TRUCK AND SLAM SHIFTER INTO PARK HARD FOR IT TO GO INTO PARK ALL THE WAY
Mfg Campaign: 11311639
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TOUCH SCREEN STOPS WORKING AND GOES BLACK ALL THE TIME. ALSO HAVING TROUBLE WITH REMOVING THE KEY. SHIFT TRUCK INTO PARK GO TO TURN TRUCK OFF AND REMOVE KEY BUT KEY DOESN'T TURN ALL THE WAY. SO YOU HAVE TO RESTART THE TRUCK AND SLAM SHIFTER INTO PARK HARD FOR IT TO GO INTO PARK ALL THE WAY
Corrective Action:
TOUCH SCREEN STOPS WORKING AND GOES BLACK ALL THE TIME. ALSO HAVING TROUBLE WITH REMOVING THE KEY. SHIFT TRUCK INTO PARK GO TO TURN TRUCK OFF AND REMOVE KEY BUT KEY DOESN'T TURN ALL THE WAY. SO YOU HAVE TO RESTART THE TRUCK AND SLAM SHIFTER INTO PARK HARD FOR IT TO GO INTO PARK ALL THE WAY
Additional Notes:
TOUCH SCREEN STOPS WORKING AND GOES BLACK ALL THE TIME. ALSO HAVING TROUBLE WITH REMOVING THE KEY. SHIFT TRUCK INTO PARK GO TO TURN TRUCK OFF AND REMOVE KEY BUT KEY DOESN'T TURN ALL THE WAY. SO YOU HAVE TO RESTART THE TRUCK AND SLAM SHIFTER INTO PARK HARD FOR IT TO GO INTO PARK ALL THE WAY
Mfg Campaign: 11311639
Recall Date: Feb 26, 2020
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Valencia, CA • 36 yrs
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