Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 50 MPH, the vehicle downshifted into first gear and failed to exceed 10 MPH. The contact stated no warning light was illuminated. The contact was able to drive to the residence at a slow speed. The contact took the vehicle to an independent mechanic and was unable to duplicate the failure. The contact stated that the failure was experienced for a second time on 11/8/2021. The contact stated that the transmission warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 57,643.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 50 MPH, the vehicle downshifted into first gear and failed to exceed 10 MPH. The contact stated no warning light was illuminated. The contact was able to drive to the residence at a slow speed. The contact took the vehicle to an independent mechanic and was unable to duplicate the failure. The contact stated that the failure was experienced for a second time on 11/8/2021. The contact stated that the transmission warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 57,643.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 50 MPH, the vehicle downshifted into first gear and failed to exceed 10 MPH. The contact stated no warning light was illuminated. The contact was able to drive to the residence at a slow speed. The contact took the vehicle to an independent mechanic and was unable to duplicate the failure. The contact stated that the failure was experienced for a second time on 11/8/2021. The contact stated that the transmission warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 57,643.
Mfg Campaign: 11439771
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Corrective Action:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Additional Notes:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Mfg Campaign: 11437676
Recall Date: Oct 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Corrective Action:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Additional Notes:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Mfg Campaign: 11437676
Recall Date: Oct 21, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Corrective Action:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Additional Notes:
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Mfg Campaign: 11437676
Recall Date: Oct 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While traveling down the highway at 70-75 MPH a wrist pin failure occurred. This lead to a rod punching a hole in the bottom part of the engine, obviously I lost all engine power and had to coast to the side of the road in traffic. Looking online there are wrist pin studies conducted by Geen diesel engineering company that shows obvious manufacturing defect in gm wrist pins. Upon further research I have found that this is a common failure with the 2.8 liter diesels. I contacted gm they informed me that this is not a documented problem which has set me back about $14,000. I found out that I’m not alone from what I have found it seems to affect 2016-2017 models. I’ve seen failures occurring within 7000 miles.
Corrective Action:
While traveling down the highway at 70-75 MPH a wrist pin failure occurred. This lead to a rod punching a hole in the bottom part of the engine, obviously I lost all engine power and had to coast to the side of the road in traffic. Looking online there are wrist pin studies conducted by Geen diesel engineering company that shows obvious manufacturing defect in gm wrist pins. Upon further research I have found that this is a common failure with the 2.8 liter diesels. I contacted gm they informed me that this is not a documented problem which has set me back about $14,000. I found out that I’m not alone from what I have found it seems to affect 2016-2017 models. I’ve seen failures occurring within 7000 miles.
Additional Notes:
While traveling down the highway at 70-75 MPH a wrist pin failure occurred. This lead to a rod punching a hole in the bottom part of the engine, obviously I lost all engine power and had to coast to the side of the road in traffic. Looking online there are wrist pin studies conducted by Geen diesel engineering company that shows obvious manufacturing defect in gm wrist pins. Upon further research I have found that this is a common failure with the 2.8 liter diesels. I contacted gm they informed me that this is not a documented problem which has set me back about $14,000. I found out that I’m not alone from what I have found it seems to affect 2016-2017 models. I’ve seen failures occurring within 7000 miles.
Mfg Campaign: 11432292
Recall Date: Sep 9, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wire chafing on AC lines causes reduce engine power while driving down the highway with vehicles immediate shut down to 35 miles an hour. Poses an extreme safety hazard to all drivers. As well wire chafing prevents truck from starting
Corrective Action:
Wire chafing on AC lines causes reduce engine power while driving down the highway with vehicles immediate shut down to 35 miles an hour. Poses an extreme safety hazard to all drivers. As well wire chafing prevents truck from starting
Additional Notes:
Wire chafing on AC lines causes reduce engine power while driving down the highway with vehicles immediate shut down to 35 miles an hour. Poses an extreme safety hazard to all drivers. As well wire chafing prevents truck from starting
Mfg Campaign: 11432197
Recall Date: Sep 8, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM
Corrective Action:
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM
Additional Notes:
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM
Mfg Campaign: 11430959
Recall Date: Aug 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM
Corrective Action:
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM
Additional Notes:
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000? But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time,yet no recall by Chevy? UPSET SINGLE TEXAS MOM
Mfg Campaign: 11430959
Recall Date: Aug 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My key gets stuck intermittingly in the ignition and will not turn off. There is a current bulletin (#PI1429B) on this issue. In order to be safe and leave the car, I need to be able to turn it off.
Corrective Action:
My key gets stuck intermittingly in the ignition and will not turn off. There is a current bulletin (#PI1429B) on this issue. In order to be safe and leave the car, I need to be able to turn it off.
Additional Notes:
My key gets stuck intermittingly in the ignition and will not turn off. There is a current bulletin (#PI1429B) on this issue. In order to be safe and leave the car, I need to be able to turn it off.
Mfg Campaign: 11428375
Recall Date: Aug 9, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Over the course of the past year, I've noticed the seat belt tightening against my body as I drive, even without slowing or braking. In the past two weeks, the tightening is so severe that I am unable to pull the seat belt out from locking up. It becomes difficult to unbuckle. This morning the seat belt would not pull out from the pocket where it retracts, but remained locked up there. With much very slow continuous pulling, after about 30 minutes, I was finally able to pull the seat belt so I could actually use it while driving. When the seat belt locks up, it restrains my ability to turn to check the blind spot before changing lanes, or even to lean forward. I am taking the truck to the dealer tomorrow morning, first thing, 0700 03AUG2021
Corrective Action:
Over the course of the past year, I've noticed the seat belt tightening against my body as I drive, even without slowing or braking. In the past two weeks, the tightening is so severe that I am unable to pull the seat belt out from locking up. It becomes difficult to unbuckle. This morning the seat belt would not pull out from the pocket where it retracts, but remained locked up there. With much very slow continuous pulling, after about 30 minutes, I was finally able to pull the seat belt so I could actually use it while driving. When the seat belt locks up, it restrains my ability to turn to check the blind spot before changing lanes, or even to lean forward. I am taking the truck to the dealer tomorrow morning, first thing, 0700 03AUG2021
Additional Notes:
Over the course of the past year, I've noticed the seat belt tightening against my body as I drive, even without slowing or braking. In the past two weeks, the tightening is so severe that I am unable to pull the seat belt out from locking up. It becomes difficult to unbuckle. This morning the seat belt would not pull out from the pocket where it retracts, but remained locked up there. With much very slow continuous pulling, after about 30 minutes, I was finally able to pull the seat belt so I could actually use it while driving. When the seat belt locks up, it restrains my ability to turn to check the blind spot before changing lanes, or even to lean forward. I am taking the truck to the dealer tomorrow morning, first thing, 0700 03AUG2021
Mfg Campaign: 11427539
Recall Date: Aug 2, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving approximately 40 mph, the vehicle jerked back and forth while shifting gears. The contact stated no warning lights was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure and advised the contact to have the vehicle diagnosed by an authorized dealer. The failure mileage was approximately 84,437.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving approximately 40 mph, the vehicle jerked back and forth while shifting gears. The contact stated no warning lights was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure and advised the contact to have the vehicle diagnosed by an authorized dealer. The failure mileage was approximately 84,437.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving approximately 40 mph, the vehicle jerked back and forth while shifting gears. The contact stated no warning lights was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure and advised the contact to have the vehicle diagnosed by an authorized dealer. The failure mileage was approximately 84,437.
Mfg Campaign: 11426186
Recall Date: Jul 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated that at low speeds of 20-60 mph, the vehicle failed to accelerate with the accelerator pedal depressed. The vehicle started to shudder as the power train warning light illuminated. The vehicle was taken to the dealer and was diagnosed that the torque converter sensor failed and needed to be replaced. The vehicle was not repaired however, the transmission fluid was replaced. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The vehicle was taken back to the dealer and was test-driven however, the mechanic informed the contact that the failure would continue if the torque sensor was not replaced. The failure mileage was approximately 71,900.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated that at low speeds of 20-60 mph, the vehicle failed to accelerate with the accelerator pedal depressed. The vehicle started to shudder as the power train warning light illuminated. The vehicle was taken to the dealer and was diagnosed that the torque converter sensor failed and needed to be replaced. The vehicle was not repaired however, the transmission fluid was replaced. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The vehicle was taken back to the dealer and was test-driven however, the mechanic informed the contact that the failure would continue if the torque sensor was not replaced. The failure mileage was approximately 71,900.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated that at low speeds of 20-60 mph, the vehicle failed to accelerate with the accelerator pedal depressed. The vehicle started to shudder as the power train warning light illuminated. The vehicle was taken to the dealer and was diagnosed that the torque converter sensor failed and needed to be replaced. The vehicle was not repaired however, the transmission fluid was replaced. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The vehicle was taken back to the dealer and was test-driven however, the mechanic informed the contact that the failure would continue if the torque sensor was not replaced. The failure mileage was approximately 71,900.
Mfg Campaign: 11424496
Recall Date: Jul 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated that his vehicle would shutter upon the depression of the accelerator pedal without warning. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty and referred him to a dealer for assistance. The contact had yet to take the vehicle to be serviced or diagnosed for the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated that his vehicle would shutter upon the depression of the accelerator pedal without warning. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty and referred him to a dealer for assistance. The contact had yet to take the vehicle to be serviced or diagnosed for the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated that his vehicle would shutter upon the depression of the accelerator pedal without warning. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty and referred him to a dealer for assistance. The contact had yet to take the vehicle to be serviced or diagnosed for the failure. The failure mileage was 60,000.
Mfg Campaign: 11421876
Recall Date: Jun 22, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vibration and shimmy of vehicle while driving. The entire truck shakes about every 10-20 seconds. Brought the truck in twice in for the company to fix and they do not understand or recognize the problem. Still not fixed and the North Branch Chevy dealership will not stand behind the warranty or repair.
Corrective Action:
Vibration and shimmy of vehicle while driving. The entire truck shakes about every 10-20 seconds. Brought the truck in twice in for the company to fix and they do not understand or recognize the problem. Still not fixed and the North Branch Chevy dealership will not stand behind the warranty or repair.
Additional Notes:
Vibration and shimmy of vehicle while driving. The entire truck shakes about every 10-20 seconds. Brought the truck in twice in for the company to fix and they do not understand or recognize the problem. Still not fixed and the North Branch Chevy dealership will not stand behind the warranty or repair.
Mfg Campaign: 11418648
Recall Date: May 26, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vibration and shimmy of vehicle while driving. The entire truck shakes about every 10-20 seconds. Brought the truck in twice in for the company to fix and they do not understand or recognize the problem. Still not fixed and the North Branch Chevy dealership will not stand behind the warranty or repair.
Corrective Action:
Vibration and shimmy of vehicle while driving. The entire truck shakes about every 10-20 seconds. Brought the truck in twice in for the company to fix and they do not understand or recognize the problem. Still not fixed and the North Branch Chevy dealership will not stand behind the warranty or repair.
Additional Notes:
Vibration and shimmy of vehicle while driving. The entire truck shakes about every 10-20 seconds. Brought the truck in twice in for the company to fix and they do not understand or recognize the problem. Still not fixed and the North Branch Chevy dealership will not stand behind the warranty or repair.
Mfg Campaign: 11418648
Recall Date: May 26, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Right rear shock lower mount / eyelet split in half causing shock to simply hang from upper mount. Vehicle was parked when failure was noticed.
Corrective Action:
Right rear shock lower mount / eyelet split in half causing shock to simply hang from upper mount. Vehicle was parked when failure was noticed.
Additional Notes:
Right rear shock lower mount / eyelet split in half causing shock to simply hang from upper mount. Vehicle was parked when failure was noticed.
Mfg Campaign: 11418524
Recall Date: May 25, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS THE THIRD TIME I HAVE HAD IT TO THE DEALERSHIP THIS TIME. THE FIRST TIME I WAS TOLD THERE WAS NOTHING WRONG WITH IT. THE SECOND TIME, THEY REPLACED THE TORQUE CONVERTER. THIS TIME THEY ACKNOWLEDGED A PROBLEM AGAIN AND AND SAID GM ISSUED A TECHNICAL SERVICE BULLETIN TO ADDRESS THIS. I HOPE THIS REPAIR WORKS THIS TIME. BUT MY CONCERN IS, HAVING BEEN REPAIRED BEFORE, HOW LONG WILL THIS REPAIR LAST, AND 2) WILL IT LAST TILL THE POWERTRAIN WARRANTY HAS EXPIRED? HAVING LOOKED THROUGH THIS LIST SINCE THE FIRST PROBLEM IN 2018, I HAVE SOME MAJOR CONCERNS WITH THE 8 SPEED TRANSMISSION IN THIS TRUCK. GM NEEDS TO ADDRESS THIS BY ISSUING A RECALL OR EXTENDING THE POWERTRAIN WARRANTY ON THIS MODEL. I NEED THIS VEHICLE TO LAST AND RIGHT NOW IT DOESNT LOOK GOOD.
Corrective Action:
THIS IS THE THIRD TIME I HAVE HAD IT TO THE DEALERSHIP THIS TIME. THE FIRST TIME I WAS TOLD THERE WAS NOTHING WRONG WITH IT. THE SECOND TIME, THEY REPLACED THE TORQUE CONVERTER. THIS TIME THEY ACKNOWLEDGED A PROBLEM AGAIN AND AND SAID GM ISSUED A TECHNICAL SERVICE BULLETIN TO ADDRESS THIS. I HOPE THIS REPAIR WORKS THIS TIME. BUT MY CONCERN IS, HAVING BEEN REPAIRED BEFORE, HOW LONG WILL THIS REPAIR LAST, AND 2) WILL IT LAST TILL THE POWERTRAIN WARRANTY HAS EXPIRED? HAVING LOOKED THROUGH THIS LIST SINCE THE FIRST PROBLEM IN 2018, I HAVE SOME MAJOR CONCERNS WITH THE 8 SPEED TRANSMISSION IN THIS TRUCK. GM NEEDS TO ADDRESS THIS BY ISSUING A RECALL OR EXTENDING THE POWERTRAIN WARRANTY ON THIS MODEL. I NEED THIS VEHICLE TO LAST AND RIGHT NOW IT DOESNT LOOK GOOD.
Additional Notes:
THIS IS THE THIRD TIME I HAVE HAD IT TO THE DEALERSHIP THIS TIME. THE FIRST TIME I WAS TOLD THERE WAS NOTHING WRONG WITH IT. THE SECOND TIME, THEY REPLACED THE TORQUE CONVERTER. THIS TIME THEY ACKNOWLEDGED A PROBLEM AGAIN AND AND SAID GM ISSUED A TECHNICAL SERVICE BULLETIN TO ADDRESS THIS. I HOPE THIS REPAIR WORKS THIS TIME. BUT MY CONCERN IS, HAVING BEEN REPAIRED BEFORE, HOW LONG WILL THIS REPAIR LAST, AND 2) WILL IT LAST TILL THE POWERTRAIN WARRANTY HAS EXPIRED? HAVING LOOKED THROUGH THIS LIST SINCE THE FIRST PROBLEM IN 2018, I HAVE SOME MAJOR CONCERNS WITH THE 8 SPEED TRANSMISSION IN THIS TRUCK. GM NEEDS TO ADDRESS THIS BY ISSUING A RECALL OR EXTENDING THE POWERTRAIN WARRANTY ON THIS MODEL. I NEED THIS VEHICLE TO LAST AND RIGHT NOW IT DOESNT LOOK GOOD.
Mfg Campaign: 11415153
Recall Date: May 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEY WILL NOT TURN OFF WHEN PARKING ON A REGULAR BASIS. I WAS TOLD THE KEY WAS DIRTY, THEN I WAS TOLD IT WAS A PROBLEM IN THE GEAR SHIFT. IN MY CASE WHEN THE KEY GETS STUCK, I FIND THAT I HAVE TO WAIT FOR THE DOOR ALARMS AND OTHER ELECTRICAL ITEMS TO DO THEIR "BATTERY PROTECTION SHUT-DOWN" THAT THEY DO AFTER TEN MINUTES OF CONTINUOUS USE, THEN THE KEY COMES OUT.
Corrective Action:
KEY WILL NOT TURN OFF WHEN PARKING ON A REGULAR BASIS. I WAS TOLD THE KEY WAS DIRTY, THEN I WAS TOLD IT WAS A PROBLEM IN THE GEAR SHIFT. IN MY CASE WHEN THE KEY GETS STUCK, I FIND THAT I HAVE TO WAIT FOR THE DOOR ALARMS AND OTHER ELECTRICAL ITEMS TO DO THEIR "BATTERY PROTECTION SHUT-DOWN" THAT THEY DO AFTER TEN MINUTES OF CONTINUOUS USE, THEN THE KEY COMES OUT.
Additional Notes:
KEY WILL NOT TURN OFF WHEN PARKING ON A REGULAR BASIS. I WAS TOLD THE KEY WAS DIRTY, THEN I WAS TOLD IT WAS A PROBLEM IN THE GEAR SHIFT. IN MY CASE WHEN THE KEY GETS STUCK, I FIND THAT I HAVE TO WAIT FOR THE DOOR ALARMS AND OTHER ELECTRICAL ITEMS TO DO THEIR "BATTERY PROTECTION SHUT-DOWN" THAT THEY DO AFTER TEN MINUTES OF CONTINUOUS USE, THEN THE KEY COMES OUT.
Mfg Campaign: 11415062
Recall Date: May 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE A LOT OF DIFFICULTY GETTING THE SEATBELT TO LOCK INTO PLACE. ONCE VEHICLE IS PLACED IN PARK, THE KEY WILL NOT ROTATE TO THE OFF POSITION AND CANNOT REMOVE IT.
Corrective Action:
HAVE A LOT OF DIFFICULTY GETTING THE SEATBELT TO LOCK INTO PLACE. ONCE VEHICLE IS PLACED IN PARK, THE KEY WILL NOT ROTATE TO THE OFF POSITION AND CANNOT REMOVE IT.
Additional Notes:
HAVE A LOT OF DIFFICULTY GETTING THE SEATBELT TO LOCK INTO PLACE. ONCE VEHICLE IS PLACED IN PARK, THE KEY WILL NOT ROTATE TO THE OFF POSITION AND CANNOT REMOVE IT.
Mfg Campaign: 11414769
Recall Date: May 1, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
HAVE A LOT OF DIFFICULTY GETTING THE SEATBELT TO LOCK INTO PLACE. ONCE VEHICLE IS PLACED IN PARK, THE KEY WILL NOT ROTATE TO THE OFF POSITION AND CANNOT REMOVE IT.
Corrective Action:
HAVE A LOT OF DIFFICULTY GETTING THE SEATBELT TO LOCK INTO PLACE. ONCE VEHICLE IS PLACED IN PARK, THE KEY WILL NOT ROTATE TO THE OFF POSITION AND CANNOT REMOVE IT.
Additional Notes:
HAVE A LOT OF DIFFICULTY GETTING THE SEATBELT TO LOCK INTO PLACE. ONCE VEHICLE IS PLACED IN PARK, THE KEY WILL NOT ROTATE TO THE OFF POSITION AND CANNOT REMOVE IT.
Mfg Campaign: 11414769
Recall Date: May 1, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury