Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
226 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Corrective Action:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Additional Notes:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Mfg Campaign: 11499158
Recall Date: Dec 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Colorado Z71 (40,000 miles) suffers from transmission shudder intermittently. Dealer took it for a 14 mile test drive and was unable to duplicate. Blamed it on the tires. Refused to flush transmission fluid in accordance with GM TSB 18-NA-355. Shudder becomes worse when trailering boat. Known issue to GM, however, dealers refuse to perform the solution provided by GM in the absence of a recall.
Corrective Action:
My 2018 Colorado Z71 (40,000 miles) suffers from transmission shudder intermittently. Dealer took it for a 14 mile test drive and was unable to duplicate. Blamed it on the tires. Refused to flush transmission fluid in accordance with GM TSB 18-NA-355. Shudder becomes worse when trailering boat. Known issue to GM, however, dealers refuse to perform the solution provided by GM in the absence of a recall.
Additional Notes:
My 2018 Colorado Z71 (40,000 miles) suffers from transmission shudder intermittently. Dealer took it for a 14 mile test drive and was unable to duplicate. Blamed it on the tires. Refused to flush transmission fluid in accordance with GM TSB 18-NA-355. Shudder becomes worse when trailering boat. Known issue to GM, however, dealers refuse to perform the solution provided by GM in the absence of a recall.
Mfg Campaign: 11495989
Recall Date: Dec 4, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
problems shifting shaking and vibration at higher speeds very noticeable while pulling a trailer 11449007 reference number
Corrective Action:
problems shifting shaking and vibration at higher speeds very noticeable while pulling a trailer 11449007 reference number
Additional Notes:
problems shifting shaking and vibration at higher speeds very noticeable while pulling a trailer 11449007 reference number
Mfg Campaign: 11486138
Recall Date: Sep 23, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Chevrolet Colorado is having transmission issues. It started at 90,000 miles and is now getting worse. The transmission stutters at various speeds and is very pronounced while going up an incline. I have taken it in several times to a chevy dealership only to be told nothing is wrong and no warning lights are on. Finally and just this week I have a dealership that is saying a code came up saying the transmission fluid needs to be change since they receive a service technical bulletin saying the wrong transmission fluid was original installed and needs to be replaced. The repairs are at my costs and it just doesn't seem right. Is there anything I can do?
Corrective Action:
My 2018 Chevrolet Colorado is having transmission issues. It started at 90,000 miles and is now getting worse. The transmission stutters at various speeds and is very pronounced while going up an incline. I have taken it in several times to a chevy dealership only to be told nothing is wrong and no warning lights are on. Finally and just this week I have a dealership that is saying a code came up saying the transmission fluid needs to be change since they receive a service technical bulletin saying the wrong transmission fluid was original installed and needs to be replaced. The repairs are at my costs and it just doesn't seem right. Is there anything I can do?
Additional Notes:
My 2018 Chevrolet Colorado is having transmission issues. It started at 90,000 miles and is now getting worse. The transmission stutters at various speeds and is very pronounced while going up an incline. I have taken it in several times to a chevy dealership only to be told nothing is wrong and no warning lights are on. Finally and just this week I have a dealership that is saying a code came up saying the transmission fluid needs to be change since they receive a service technical bulletin saying the wrong transmission fluid was original installed and needs to be replaced. The repairs are at my costs and it just doesn't seem right. Is there anything I can do?
Mfg Campaign: 11479249
Recall Date: Aug 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2018 Chevrolet Colorado. The contact stated that while driving approximately 35 MPH, the vehicle shuddered and started shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer where the transmission was flushed and the vehicle was diagnosed. The contact was informed that the torque convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 82,630.
Corrective Action:
The contact owns a 2018 Chevrolet Colorado. The contact stated that while driving approximately 35 MPH, the vehicle shuddered and started shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer where the transmission was flushed and the vehicle was diagnosed. The contact was informed that the torque convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 82,630.
Additional Notes:
The contact owns a 2018 Chevrolet Colorado. The contact stated that while driving approximately 35 MPH, the vehicle shuddered and started shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer where the transmission was flushed and the vehicle was diagnosed. The contact was informed that the torque convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 82,630.
Mfg Campaign: 11470426
Recall Date: Jun 22, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wiring harness was touching the air condenser line. The line gets hot when air conditioning is used. It melted causing my truck to throw a lot of random alarms. It also would turn my cruise off and make it down shift all of a sudden startling me. Melted wires are also a fire hazard. There is a bulletin for wire harness chafing that GMC knows about this issue. If it had melted something major and shut my truck down while driving down the interstate it would put me and anybody around me in danger. It was wired back together but is still not fixed. Might need a new wiring harness.
Corrective Action:
The wiring harness was touching the air condenser line. The line gets hot when air conditioning is used. It melted causing my truck to throw a lot of random alarms. It also would turn my cruise off and make it down shift all of a sudden startling me. Melted wires are also a fire hazard. There is a bulletin for wire harness chafing that GMC knows about this issue. If it had melted something major and shut my truck down while driving down the interstate it would put me and anybody around me in danger. It was wired back together but is still not fixed. Might need a new wiring harness.
Additional Notes:
The wiring harness was touching the air condenser line. The line gets hot when air conditioning is used. It melted causing my truck to throw a lot of random alarms. It also would turn my cruise off and make it down shift all of a sudden startling me. Melted wires are also a fire hazard. There is a bulletin for wire harness chafing that GMC knows about this issue. If it had melted something major and shut my truck down while driving down the interstate it would put me and anybody around me in danger. It was wired back together but is still not fixed. Might need a new wiring harness.
Mfg Campaign: 11466441
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The wiring harness was touching the air condenser line. The line gets hot when air conditioning is used. It melted causing my truck to throw a lot of random alarms. It also would turn my cruise off and make it down shift all of a sudden startling me. Melted wires are also a fire hazard. There is a bulletin for wire harness chafing that GMC knows about this issue. If it had melted something major and shut my truck down while driving down the interstate it would put me and anybody around me in danger. It was wired back together but is still not fixed. Might need a new wiring harness.
Corrective Action:
The wiring harness was touching the air condenser line. The line gets hot when air conditioning is used. It melted causing my truck to throw a lot of random alarms. It also would turn my cruise off and make it down shift all of a sudden startling me. Melted wires are also a fire hazard. There is a bulletin for wire harness chafing that GMC knows about this issue. If it had melted something major and shut my truck down while driving down the interstate it would put me and anybody around me in danger. It was wired back together but is still not fixed. Might need a new wiring harness.
Additional Notes:
The wiring harness was touching the air condenser line. The line gets hot when air conditioning is used. It melted causing my truck to throw a lot of random alarms. It also would turn my cruise off and make it down shift all of a sudden startling me. Melted wires are also a fire hazard. There is a bulletin for wire harness chafing that GMC knows about this issue. If it had melted something major and shut my truck down while driving down the interstate it would put me and anybody around me in danger. It was wired back together but is still not fixed. Might need a new wiring harness.
Mfg Campaign: 11466441
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
transmission indicated drive when actual gear was reverse 05
Corrective Action:
transmission indicated drive when actual gear was reverse 05
Additional Notes:
transmission indicated drive when actual gear was reverse 05
Mfg Campaign: 11466042
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Occasionally the ignition key cannot be turned to the OFF position and cannot be removed. After shifting to Park, the key can be turned to position 1 (ACC) but will not turn all the way to position 0 (OFF) and therefore the key cannot be removed from the steering column. So far I have been able to temporarily resolve the problem by re-starting and stopping the engine several times. The number of times the cycle must be repeated is not consistent. On one occasion, the driver was not able to remove the key so the key was left in position 1 for several hours. This resulted in a drained battery and the truck would not start. We needed a mechanic to come by and jump start the truck.
Corrective Action:
Occasionally the ignition key cannot be turned to the OFF position and cannot be removed. After shifting to Park, the key can be turned to position 1 (ACC) but will not turn all the way to position 0 (OFF) and therefore the key cannot be removed from the steering column. So far I have been able to temporarily resolve the problem by re-starting and stopping the engine several times. The number of times the cycle must be repeated is not consistent. On one occasion, the driver was not able to remove the key so the key was left in position 1 for several hours. This resulted in a drained battery and the truck would not start. We needed a mechanic to come by and jump start the truck.
Additional Notes:
Occasionally the ignition key cannot be turned to the OFF position and cannot be removed. After shifting to Park, the key can be turned to position 1 (ACC) but will not turn all the way to position 0 (OFF) and therefore the key cannot be removed from the steering column. So far I have been able to temporarily resolve the problem by re-starting and stopping the engine several times. The number of times the cycle must be repeated is not consistent. On one occasion, the driver was not able to remove the key so the key was left in position 1 for several hours. This resulted in a drained battery and the truck would not start. We needed a mechanic to come by and jump start the truck.
Mfg Campaign: 11455264
Recall Date: Mar 4, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I put my car in reverse and the back up camera on the head unit is blue
Corrective Action:
I put my car in reverse and the back up camera on the head unit is blue
Additional Notes:
I put my car in reverse and the back up camera on the head unit is blue
Mfg Campaign: 11451638
Recall Date: Feb 12, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical problems with Chevrolet Mylink display. A variety of errors include backup camera flashing on at highway speeds, hands free phone calls put on hold, navigation screen flashing random inaccurate destinations. These distractions impair safe operation of the vehicle. Dealer verified issues but could not perform diagnostics on a timely basis. Issues continue.
Corrective Action:
Electrical problems with Chevrolet Mylink display. A variety of errors include backup camera flashing on at highway speeds, hands free phone calls put on hold, navigation screen flashing random inaccurate destinations. These distractions impair safe operation of the vehicle. Dealer verified issues but could not perform diagnostics on a timely basis. Issues continue.
Additional Notes:
Electrical problems with Chevrolet Mylink display. A variety of errors include backup camera flashing on at highway speeds, hands free phone calls put on hold, navigation screen flashing random inaccurate destinations. These distractions impair safe operation of the vehicle. Dealer verified issues but could not perform diagnostics on a timely basis. Issues continue.
Mfg Campaign: 11442772
Recall Date: Dec 6, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering just stop work and started jerking?
Corrective Action:
The steering just stop work and started jerking?
Additional Notes:
The steering just stop work and started jerking?
Mfg Campaign: 11433530
Recall Date: Sep 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Ignition key gets stuck and will not come out of switch when vehicle is put in park and turned off. Must restart vehicle several times and engage transmission from park to drive or neutral several times before the key will eventually come out
Corrective Action:
Ignition key gets stuck and will not come out of switch when vehicle is put in park and turned off. Must restart vehicle several times and engage transmission from park to drive or neutral several times before the key will eventually come out
Additional Notes:
Ignition key gets stuck and will not come out of switch when vehicle is put in park and turned off. Must restart vehicle several times and engage transmission from park to drive or neutral several times before the key will eventually come out
Mfg Campaign: 11433163
Recall Date: Sep 16, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
It trys to constantly shif gears and when it does finnally shifts it starts to shutter bad have to pull off the road and shut it off sometimes it will stop it and sometimes it doesn't it very annoying and can't be safe or good I know that this specific transmission has a recall but for some reason my truck didn't I haven't even made my first car payment I noticed it the very first day I took it home the service porter said I had it in for wheel drive when it wasn't than blamed it on the tires .the dash lights go out .the radio changes stations Werth out me even touching the steering wheel
Corrective Action:
It trys to constantly shif gears and when it does finnally shifts it starts to shutter bad have to pull off the road and shut it off sometimes it will stop it and sometimes it doesn't it very annoying and can't be safe or good I know that this specific transmission has a recall but for some reason my truck didn't I haven't even made my first car payment I noticed it the very first day I took it home the service porter said I had it in for wheel drive when it wasn't than blamed it on the tires .the dash lights go out .the radio changes stations Werth out me even touching the steering wheel
Additional Notes:
It trys to constantly shif gears and when it does finnally shifts it starts to shutter bad have to pull off the road and shut it off sometimes it will stop it and sometimes it doesn't it very annoying and can't be safe or good I know that this specific transmission has a recall but for some reason my truck didn't I haven't even made my first car payment I noticed it the very first day I took it home the service porter said I had it in for wheel drive when it wasn't than blamed it on the tires .the dash lights go out .the radio changes stations Werth out me even touching the steering wheel
Mfg Campaign: 11431005
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It trys to constantly shif gears and when it does finnally shifts it starts to shutter bad have to pull off the road and shut it off sometimes it will stop it and sometimes it doesn't it very annoying and can't be safe or good I know that this specific transmission has a recall but for some reason my truck didn't I haven't even made my first car payment I noticed it the very first day I took it home the service porter said I had it in for wheel drive when it wasn't than blamed it on the tires .the dash lights go out .the radio changes stations Werth out me even touching the steering wheel
Corrective Action:
It trys to constantly shif gears and when it does finnally shifts it starts to shutter bad have to pull off the road and shut it off sometimes it will stop it and sometimes it doesn't it very annoying and can't be safe or good I know that this specific transmission has a recall but for some reason my truck didn't I haven't even made my first car payment I noticed it the very first day I took it home the service porter said I had it in for wheel drive when it wasn't than blamed it on the tires .the dash lights go out .the radio changes stations Werth out me even touching the steering wheel
Additional Notes:
It trys to constantly shif gears and when it does finnally shifts it starts to shutter bad have to pull off the road and shut it off sometimes it will stop it and sometimes it doesn't it very annoying and can't be safe or good I know that this specific transmission has a recall but for some reason my truck didn't I haven't even made my first car payment I noticed it the very first day I took it home the service porter said I had it in for wheel drive when it wasn't than blamed it on the tires .the dash lights go out .the radio changes stations Werth out me even touching the steering wheel
Mfg Campaign: 11431005
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Colorado. The contact stated while driving approximately 45-65 MPH, the vehicle would shudder. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA to file a complaint. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Chevrolet Colorado. The contact stated while driving approximately 45-65 MPH, the vehicle would shudder. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA to file a complaint. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Chevrolet Colorado. The contact stated while driving approximately 45-65 MPH, the vehicle would shudder. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA to file a complaint. The failure mileage was approximately 65,000.
Mfg Campaign: 11429745
Recall Date: Aug 19, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving my truck overheated and Antifreeze was leaking inside the car. Due to the antifreeze leaking my windows were fogging up pretty quickly and I couldn’t see. Therefore having to stop in the middle of the road cause I could t see almost getting hit. Now I can not drive the my car due to the smell making my kids and myself sick. It also states in the paper work after buying my truck new that this is a defect part. This would be a heater core. Thanks for this heater core being inside the truck I almost was hurt.
Corrective Action:
While driving my truck overheated and Antifreeze was leaking inside the car. Due to the antifreeze leaking my windows were fogging up pretty quickly and I couldn’t see. Therefore having to stop in the middle of the road cause I could t see almost getting hit. Now I can not drive the my car due to the smell making my kids and myself sick. It also states in the paper work after buying my truck new that this is a defect part. This would be a heater core. Thanks for this heater core being inside the truck I almost was hurt.
Additional Notes:
While driving my truck overheated and Antifreeze was leaking inside the car. Due to the antifreeze leaking my windows were fogging up pretty quickly and I couldn’t see. Therefore having to stop in the middle of the road cause I could t see almost getting hit. Now I can not drive the my car due to the smell making my kids and myself sick. It also states in the paper work after buying my truck new that this is a defect part. This would be a heater core. Thanks for this heater core being inside the truck I almost was hurt.
Mfg Campaign: 11429304
Recall Date: Aug 16, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Corrective Action:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Additional Notes:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Mfg Campaign: 11426276
Recall Date: Jul 24, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Corrective Action:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Additional Notes:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Mfg Campaign: 11426276
Recall Date: Jul 24, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Corrective Action:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Additional Notes:
El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan
Mfg Campaign: 11426276
Recall Date: Jul 24, 2021
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