Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
226 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The key repeatedly will not turn to off position and cannot be removed from ignition. This results in my having to leave the key in the ignition. IE: at the grocery store, at the post office, at the drug store etc. I have taken to dealership. The first time for 2 days and they said they could not duplicate the problem. The 2nd time it happened in the service drive. The service advisor saw it but the technician said could not duplicate. This could result in stolen vehicle or dead battery depending how long I have to leave in the on position. The TSB on this says replace shifter control assembly.
Corrective Action:
The key repeatedly will not turn to off position and cannot be removed from ignition. This results in my having to leave the key in the ignition. IE: at the grocery store, at the post office, at the drug store etc. I have taken to dealership. The first time for 2 days and they said they could not duplicate the problem. The 2nd time it happened in the service drive. The service advisor saw it but the technician said could not duplicate. This could result in stolen vehicle or dead battery depending how long I have to leave in the on position. The TSB on this says replace shifter control assembly.
Additional Notes:
The key repeatedly will not turn to off position and cannot be removed from ignition. This results in my having to leave the key in the ignition. IE: at the grocery store, at the post office, at the drug store etc. I have taken to dealership. The first time for 2 days and they said they could not duplicate the problem. The 2nd time it happened in the service drive. The service advisor saw it but the technician said could not duplicate. This could result in stolen vehicle or dead battery depending how long I have to leave in the on position. The TSB on this says replace shifter control assembly.
Mfg Campaign: 11426046
Recall Date: Jul 22, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Upon acceleration the truck felt as if we were riding over rumble strips. No lights/warnings. Although this was ongoing whenever driving, the truck continued to operate normally otherwise. Searching the internet noted a problem with this year/make/model with the transmission - one search result suggested submitting the information here. The dealer flushed the fluid today and told us it might take up to 200 miles for the shudder/rumble to stop.
Corrective Action:
Upon acceleration the truck felt as if we were riding over rumble strips. No lights/warnings. Although this was ongoing whenever driving, the truck continued to operate normally otherwise. Searching the internet noted a problem with this year/make/model with the transmission - one search result suggested submitting the information here. The dealer flushed the fluid today and told us it might take up to 200 miles for the shudder/rumble to stop.
Additional Notes:
Upon acceleration the truck felt as if we were riding over rumble strips. No lights/warnings. Although this was ongoing whenever driving, the truck continued to operate normally otherwise. Searching the internet noted a problem with this year/make/model with the transmission - one search result suggested submitting the information here. The dealer flushed the fluid today and told us it might take up to 200 miles for the shudder/rumble to stop.
Mfg Campaign: 11425505
Recall Date: Jul 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When driving over 40MPH there is a very pronounced Shuttering/Vibration that occurs. Assume it's caused by the transmission based on many complaints I've read on the internet.
Corrective Action:
When driving over 40MPH there is a very pronounced Shuttering/Vibration that occurs. Assume it's caused by the transmission based on many complaints I've read on the internet.
Additional Notes:
When driving over 40MPH there is a very pronounced Shuttering/Vibration that occurs. Assume it's caused by the transmission based on many complaints I've read on the internet.
Mfg Campaign: 11424617
Recall Date: Jul 13, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Corrective Action:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Additional Notes:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Mfg Campaign: 11422435
Recall Date: Jun 26, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Corrective Action:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Additional Notes:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Mfg Campaign: 11422435
Recall Date: Jun 26, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Corrective Action:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Additional Notes:
Key cannot be removed from ignition. I bought my truck 6 months ago and it’s been in the shop 3 times bc I can’t remove my key. Last time it left me stranded at my veterinary clinic at 1 AM after dealing with an emergency because the battery died. It appears as though I am not the only one having this issue
Mfg Campaign: 11422435
Recall Date: Jun 26, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ignition Key can't be removed and will not rotate all the way to the off position. Have to leave key in the ignition and the door unlocked. It does not do this all the time, but enough to know GM has a design problem and should figure out a solution and issue a recall. When I go on line I find that this seems to be a common problem with a lot of colorado owners.
Corrective Action:
Ignition Key can't be removed and will not rotate all the way to the off position. Have to leave key in the ignition and the door unlocked. It does not do this all the time, but enough to know GM has a design problem and should figure out a solution and issue a recall. When I go on line I find that this seems to be a common problem with a lot of colorado owners.
Additional Notes:
Ignition Key can't be removed and will not rotate all the way to the off position. Have to leave key in the ignition and the door unlocked. It does not do this all the time, but enough to know GM has a design problem and should figure out a solution and issue a recall. When I go on line I find that this seems to be a common problem with a lot of colorado owners.
Mfg Campaign: 11422331
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 CHEVROLET Colorado...when driving if a side window is dropped less than an inch, vehicle shakes, vibrates and make odd noises. Raise all windows and vehicle runs smoothly. Many drivers are reporting the same problem online. Both the Colorado and same GMC vehicle having same problem. When a window is lowered the vehicle vibrates and shakes violently...one has to drop down to 30 miles and hour to make it safe to drive. Seems like a problem GMC should be able to repair without much trouble.
Corrective Action:
2018 CHEVROLET Colorado...when driving if a side window is dropped less than an inch, vehicle shakes, vibrates and make odd noises. Raise all windows and vehicle runs smoothly. Many drivers are reporting the same problem online. Both the Colorado and same GMC vehicle having same problem. When a window is lowered the vehicle vibrates and shakes violently...one has to drop down to 30 miles and hour to make it safe to drive. Seems like a problem GMC should be able to repair without much trouble.
Additional Notes:
2018 CHEVROLET Colorado...when driving if a side window is dropped less than an inch, vehicle shakes, vibrates and make odd noises. Raise all windows and vehicle runs smoothly. Many drivers are reporting the same problem online. Both the Colorado and same GMC vehicle having same problem. When a window is lowered the vehicle vibrates and shakes violently...one has to drop down to 30 miles and hour to make it safe to drive. Seems like a problem GMC should be able to repair without much trouble.
Mfg Campaign: 11420006
Recall Date: Jun 7, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The Multimatic DSSV damper in the left rear lost its fluid through a leak. Various forums indicate there is a design flaw with the DSSV for the ZR2. A blown shock renders the vehicle unbalanced, and marginally safe in unexpected rough terrain or when pulling a trailer. These dampers or shocks have shafts that are too thin and poorly designed seals, causing them to leak.
Corrective Action:
The Multimatic DSSV damper in the left rear lost its fluid through a leak. Various forums indicate there is a design flaw with the DSSV for the ZR2. A blown shock renders the vehicle unbalanced, and marginally safe in unexpected rough terrain or when pulling a trailer. These dampers or shocks have shafts that are too thin and poorly designed seals, causing them to leak.
Additional Notes:
The Multimatic DSSV damper in the left rear lost its fluid through a leak. Various forums indicate there is a design flaw with the DSSV for the ZR2. A blown shock renders the vehicle unbalanced, and marginally safe in unexpected rough terrain or when pulling a trailer. These dampers or shocks have shafts that are too thin and poorly designed seals, causing them to leak.
Mfg Campaign: 11419431
Recall Date: Jun 2, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.
Corrective Action:
Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.
Additional Notes:
Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.
Mfg Campaign: 11417507
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.
Corrective Action:
Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.
Additional Notes:
Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.
Mfg Campaign: 11417507
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IGNITION SWITCH FULLY WON'T TURN TO OFF POSITION. ENGINE DOES TURN OFF, BUT KEY CAN'T BE REMOVED. HAPPENS FREQUENTLY AND SO FAR, STARTING IT, PUTTING IT INTO DRIVE OR REVERSE AND MOVE A BIT, THEN BACK INTO PARK WILL WORK. AT SOME THAT MIGHT NOT WORK AND I'D HAVE TO LEAVE THE KEY IN THE IGNITION AND LEAVE THE TRUCK UNATTENDED. I COULD STILL LOCK IT, BUT IF SOME KIDS SEE IT OR BREAK INTO IT, THEY COULD DRIVE IT AWAY. CHEVY KNOWS ABOUT THIS. THERE IS A SERVICE BULLETIN #PI1429B.
Corrective Action:
IGNITION SWITCH FULLY WON'T TURN TO OFF POSITION. ENGINE DOES TURN OFF, BUT KEY CAN'T BE REMOVED. HAPPENS FREQUENTLY AND SO FAR, STARTING IT, PUTTING IT INTO DRIVE OR REVERSE AND MOVE A BIT, THEN BACK INTO PARK WILL WORK. AT SOME THAT MIGHT NOT WORK AND I'D HAVE TO LEAVE THE KEY IN THE IGNITION AND LEAVE THE TRUCK UNATTENDED. I COULD STILL LOCK IT, BUT IF SOME KIDS SEE IT OR BREAK INTO IT, THEY COULD DRIVE IT AWAY. CHEVY KNOWS ABOUT THIS. THERE IS A SERVICE BULLETIN #PI1429B.
Additional Notes:
IGNITION SWITCH FULLY WON'T TURN TO OFF POSITION. ENGINE DOES TURN OFF, BUT KEY CAN'T BE REMOVED. HAPPENS FREQUENTLY AND SO FAR, STARTING IT, PUTTING IT INTO DRIVE OR REVERSE AND MOVE A BIT, THEN BACK INTO PARK WILL WORK. AT SOME THAT MIGHT NOT WORK AND I'D HAVE TO LEAVE THE KEY IN THE IGNITION AND LEAVE THE TRUCK UNATTENDED. I COULD STILL LOCK IT, BUT IF SOME KIDS SEE IT OR BREAK INTO IT, THEY COULD DRIVE IT AWAY. CHEVY KNOWS ABOUT THIS. THERE IS A SERVICE BULLETIN #PI1429B.
Mfg Campaign: 11415678
Recall Date: May 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Corrective Action:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Additional Notes:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Mfg Campaign: 11413117
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Corrective Action:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Additional Notes:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Mfg Campaign: 11413117
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Corrective Action:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Additional Notes:
THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.
Mfg Campaign: 11413117
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2018 CHEVY COLORADO ZR2, 21000 MILES. ENGINE SHUT DOWN WHILE DRIVING IN MOTION ON ROAD. RESTARTED TWICE AND SHUTDOWN AGAIN TWICE. CHECK END ENGINE LIGHT CAME ON AND TRACTION CONTROL SAID IT WAS DISABLED. STARTED THIRD TIME AND PUT IN DRIVE. WOULDN'T PUT POWER FROM ENGINE TO DRIVE TRAIN. 4TH START, PUT IN DRIVE AND LIMPED BACK HOME. WAS TOWED TO CLOSEST DEALER AND THEY CLEARED ERROR CODES WITH DIAGNOSING. I SCANNED CODES BEFORE BEING TOWED AND ERROR CODES WERE U0700 AND U0100. AFTER 3 DAYS OF NO COMMS FROM 1ST DEALER HAD 2ND DEALER PICK UP VIA TOW TRUCK. THEY SAID 1ST DEALER CLEARED CODES AND COULD NOT DUPLICATE. PICKED UP TRUCK AND RAN FINE FOR A WEEK, THEN HAD SAME ISSUE ON BUSY ROAD. HAD TO RESTART, ENGINE LIGHT CAME ON AND LIMPED BACK HOME. SCANNED CODES AND RECEIVED SAME U0700, U0100. DEALER IS HAVING TOW TRUCK PICK UP TRUCK TO DIAGNOSE AND REPAIR. THIS IS A SERIOUS ISSUE CAUSING TRUCK TO SHUT OFF WHILE DRIVING AND NOT KNOWING IF IT WILL RESTART AND HAVE POWER TO DRIVETRAIN.
Corrective Action:
2018 CHEVY COLORADO ZR2, 21000 MILES. ENGINE SHUT DOWN WHILE DRIVING IN MOTION ON ROAD. RESTARTED TWICE AND SHUTDOWN AGAIN TWICE. CHECK END ENGINE LIGHT CAME ON AND TRACTION CONTROL SAID IT WAS DISABLED. STARTED THIRD TIME AND PUT IN DRIVE. WOULDN'T PUT POWER FROM ENGINE TO DRIVE TRAIN. 4TH START, PUT IN DRIVE AND LIMPED BACK HOME. WAS TOWED TO CLOSEST DEALER AND THEY CLEARED ERROR CODES WITH DIAGNOSING. I SCANNED CODES BEFORE BEING TOWED AND ERROR CODES WERE U0700 AND U0100. AFTER 3 DAYS OF NO COMMS FROM 1ST DEALER HAD 2ND DEALER PICK UP VIA TOW TRUCK. THEY SAID 1ST DEALER CLEARED CODES AND COULD NOT DUPLICATE. PICKED UP TRUCK AND RAN FINE FOR A WEEK, THEN HAD SAME ISSUE ON BUSY ROAD. HAD TO RESTART, ENGINE LIGHT CAME ON AND LIMPED BACK HOME. SCANNED CODES AND RECEIVED SAME U0700, U0100. DEALER IS HAVING TOW TRUCK PICK UP TRUCK TO DIAGNOSE AND REPAIR. THIS IS A SERIOUS ISSUE CAUSING TRUCK TO SHUT OFF WHILE DRIVING AND NOT KNOWING IF IT WILL RESTART AND HAVE POWER TO DRIVETRAIN.
Additional Notes:
2018 CHEVY COLORADO ZR2, 21000 MILES. ENGINE SHUT DOWN WHILE DRIVING IN MOTION ON ROAD. RESTARTED TWICE AND SHUTDOWN AGAIN TWICE. CHECK END ENGINE LIGHT CAME ON AND TRACTION CONTROL SAID IT WAS DISABLED. STARTED THIRD TIME AND PUT IN DRIVE. WOULDN'T PUT POWER FROM ENGINE TO DRIVE TRAIN. 4TH START, PUT IN DRIVE AND LIMPED BACK HOME. WAS TOWED TO CLOSEST DEALER AND THEY CLEARED ERROR CODES WITH DIAGNOSING. I SCANNED CODES BEFORE BEING TOWED AND ERROR CODES WERE U0700 AND U0100. AFTER 3 DAYS OF NO COMMS FROM 1ST DEALER HAD 2ND DEALER PICK UP VIA TOW TRUCK. THEY SAID 1ST DEALER CLEARED CODES AND COULD NOT DUPLICATE. PICKED UP TRUCK AND RAN FINE FOR A WEEK, THEN HAD SAME ISSUE ON BUSY ROAD. HAD TO RESTART, ENGINE LIGHT CAME ON AND LIMPED BACK HOME. SCANNED CODES AND RECEIVED SAME U0700, U0100. DEALER IS HAVING TOW TRUCK PICK UP TRUCK TO DIAGNOSE AND REPAIR. THIS IS A SERIOUS ISSUE CAUSING TRUCK TO SHUT OFF WHILE DRIVING AND NOT KNOWING IF IT WILL RESTART AND HAVE POWER TO DRIVETRAIN.
Mfg Campaign: 11405799
Recall Date: Mar 31, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED THE TRUCK ON A COLD MORNING, COOLING FAN KICKED IN ON HIGH WITHIN SECONDS OF START. TEMPERATURE GAUGE ON DASH NOTED TO BE INOPERATIVE AT THAT TIME. HOSES FROM RADIATOR BECAME WARM AS NORMAL, HEAT DELIVERY TO CAB ALSO NORMAL. DROVE FOR A FEW MILES WITHOUT CHANGE IN FAN SPEED. ENGINE TURNED OFF, FAN SPEED REMAINED HIGH FOR SEVERAL MINUTES. SAME PATTERN OCCURRED INTERMITTENTLY, WITH NORMAL FUNCTION OTHERWISE, INCLUDING NORMAL FUNCTION OF DASH TEMPERATURE GAUGE. CODES READ AT REPAIR SHOP DURING ONE EPISODE SHOWED PROBLEM WITH THERMOSTAT. THERMOSTAT/HOUSING REPLACED ON 2/15/21. TRUCK DRIVEN SEVERAL TIMES WITHOUT PROBLEM, BUT SEVERAL DAYS LATER, PROBLEM OCCURRED AGAIN, FAN ON HIGH, TEMP GAUGE INOPERATIVE. HAS BEEN INTERMITTENT SINCE, WITH NORMAL FUNCTION IN BETWEEN IDENTICAL MALFUNCTION EPISODES.
Corrective Action:
STARTED THE TRUCK ON A COLD MORNING, COOLING FAN KICKED IN ON HIGH WITHIN SECONDS OF START. TEMPERATURE GAUGE ON DASH NOTED TO BE INOPERATIVE AT THAT TIME. HOSES FROM RADIATOR BECAME WARM AS NORMAL, HEAT DELIVERY TO CAB ALSO NORMAL. DROVE FOR A FEW MILES WITHOUT CHANGE IN FAN SPEED. ENGINE TURNED OFF, FAN SPEED REMAINED HIGH FOR SEVERAL MINUTES. SAME PATTERN OCCURRED INTERMITTENTLY, WITH NORMAL FUNCTION OTHERWISE, INCLUDING NORMAL FUNCTION OF DASH TEMPERATURE GAUGE. CODES READ AT REPAIR SHOP DURING ONE EPISODE SHOWED PROBLEM WITH THERMOSTAT. THERMOSTAT/HOUSING REPLACED ON 2/15/21. TRUCK DRIVEN SEVERAL TIMES WITHOUT PROBLEM, BUT SEVERAL DAYS LATER, PROBLEM OCCURRED AGAIN, FAN ON HIGH, TEMP GAUGE INOPERATIVE. HAS BEEN INTERMITTENT SINCE, WITH NORMAL FUNCTION IN BETWEEN IDENTICAL MALFUNCTION EPISODES.
Additional Notes:
STARTED THE TRUCK ON A COLD MORNING, COOLING FAN KICKED IN ON HIGH WITHIN SECONDS OF START. TEMPERATURE GAUGE ON DASH NOTED TO BE INOPERATIVE AT THAT TIME. HOSES FROM RADIATOR BECAME WARM AS NORMAL, HEAT DELIVERY TO CAB ALSO NORMAL. DROVE FOR A FEW MILES WITHOUT CHANGE IN FAN SPEED. ENGINE TURNED OFF, FAN SPEED REMAINED HIGH FOR SEVERAL MINUTES. SAME PATTERN OCCURRED INTERMITTENTLY, WITH NORMAL FUNCTION OTHERWISE, INCLUDING NORMAL FUNCTION OF DASH TEMPERATURE GAUGE. CODES READ AT REPAIR SHOP DURING ONE EPISODE SHOWED PROBLEM WITH THERMOSTAT. THERMOSTAT/HOUSING REPLACED ON 2/15/21. TRUCK DRIVEN SEVERAL TIMES WITHOUT PROBLEM, BUT SEVERAL DAYS LATER, PROBLEM OCCURRED AGAIN, FAN ON HIGH, TEMP GAUGE INOPERATIVE. HAS BEEN INTERMITTENT SINCE, WITH NORMAL FUNCTION IN BETWEEN IDENTICAL MALFUNCTION EPISODES.
Mfg Campaign: 11404493
Recall Date: Mar 23, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
STARTED THE TRUCK ON A COLD MORNING, COOLING FAN KICKED IN ON HIGH WITHIN SECONDS OF START. TEMPERATURE GAUGE ON DASH NOTED TO BE INOPERATIVE AT THAT TIME. HOSES FROM RADIATOR BECAME WARM AS NORMAL, HEAT DELIVERY TO CAB ALSO NORMAL. DROVE FOR A FEW MILES WITHOUT CHANGE IN FAN SPEED. ENGINE TURNED OFF, FAN SPEED REMAINED HIGH FOR SEVERAL MINUTES. SAME PATTERN OCCURRED INTERMITTENTLY, WITH NORMAL FUNCTION OTHERWISE, INCLUDING NORMAL FUNCTION OF DASH TEMPERATURE GAUGE. CODES READ AT REPAIR SHOP DURING ONE EPISODE SHOWED PROBLEM WITH THERMOSTAT. THERMOSTAT/HOUSING REPLACED ON 2/15/21. TRUCK DRIVEN SEVERAL TIMES WITHOUT PROBLEM, BUT SEVERAL DAYS LATER, PROBLEM OCCURRED AGAIN, FAN ON HIGH, TEMP GAUGE INOPERATIVE. HAS BEEN INTERMITTENT SINCE, WITH NORMAL FUNCTION IN BETWEEN IDENTICAL MALFUNCTION EPISODES.
Corrective Action:
STARTED THE TRUCK ON A COLD MORNING, COOLING FAN KICKED IN ON HIGH WITHIN SECONDS OF START. TEMPERATURE GAUGE ON DASH NOTED TO BE INOPERATIVE AT THAT TIME. HOSES FROM RADIATOR BECAME WARM AS NORMAL, HEAT DELIVERY TO CAB ALSO NORMAL. DROVE FOR A FEW MILES WITHOUT CHANGE IN FAN SPEED. ENGINE TURNED OFF, FAN SPEED REMAINED HIGH FOR SEVERAL MINUTES. SAME PATTERN OCCURRED INTERMITTENTLY, WITH NORMAL FUNCTION OTHERWISE, INCLUDING NORMAL FUNCTION OF DASH TEMPERATURE GAUGE. CODES READ AT REPAIR SHOP DURING ONE EPISODE SHOWED PROBLEM WITH THERMOSTAT. THERMOSTAT/HOUSING REPLACED ON 2/15/21. TRUCK DRIVEN SEVERAL TIMES WITHOUT PROBLEM, BUT SEVERAL DAYS LATER, PROBLEM OCCURRED AGAIN, FAN ON HIGH, TEMP GAUGE INOPERATIVE. HAS BEEN INTERMITTENT SINCE, WITH NORMAL FUNCTION IN BETWEEN IDENTICAL MALFUNCTION EPISODES.
Additional Notes:
STARTED THE TRUCK ON A COLD MORNING, COOLING FAN KICKED IN ON HIGH WITHIN SECONDS OF START. TEMPERATURE GAUGE ON DASH NOTED TO BE INOPERATIVE AT THAT TIME. HOSES FROM RADIATOR BECAME WARM AS NORMAL, HEAT DELIVERY TO CAB ALSO NORMAL. DROVE FOR A FEW MILES WITHOUT CHANGE IN FAN SPEED. ENGINE TURNED OFF, FAN SPEED REMAINED HIGH FOR SEVERAL MINUTES. SAME PATTERN OCCURRED INTERMITTENTLY, WITH NORMAL FUNCTION OTHERWISE, INCLUDING NORMAL FUNCTION OF DASH TEMPERATURE GAUGE. CODES READ AT REPAIR SHOP DURING ONE EPISODE SHOWED PROBLEM WITH THERMOSTAT. THERMOSTAT/HOUSING REPLACED ON 2/15/21. TRUCK DRIVEN SEVERAL TIMES WITHOUT PROBLEM, BUT SEVERAL DAYS LATER, PROBLEM OCCURRED AGAIN, FAN ON HIGH, TEMP GAUGE INOPERATIVE. HAS BEEN INTERMITTENT SINCE, WITH NORMAL FUNCTION IN BETWEEN IDENTICAL MALFUNCTION EPISODES.
Mfg Campaign: 11404493
Recall Date: Mar 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DUEL DRINK (COFFEE) CUP HOLDERS NEXT TO SHIFTER LEAK FROM ANY DRIP OR SPILL. IT IS NOT DESIGNED TO CONTAIN ANY SMALL OR INSIGNIFICANT SPILL OR DRIP. ANY LIQUID LEAKS DOWN DIRECTLY UPON SENSITIVE EXPOSED ELECTRICAL DIP SWITCHES NEEDED TO SHIFT THE TRUCK. THIS INCLUDES THE RUBBER RESERVOIR (DOES NOT HOLD WATER AND DIRECTS LIQUIDS THROUGH KNOBBIES TO UNDERSIDE) AND THE HARD PLASTIC CONTAINER (HARD PLASTIC COMPARTMENT HAS DRAINAGE HOLES THAT LEAD DIRECTLY TO TOP OF ELECTRICAL SWITCHES) IS DESIGNED LIKE A STRAINER. REPLACING ELECTRICAL SWITCHES COST ME $632. I CANNOT USE THE BEVERAGE HOLDERS AS I INFERRED THAT THEY WERE DESIGNED TO USE, TO NOT ONLY HOLD MY BEVERAGE IN PLACE BUT CONTAIN IT FROM LEAKING ABOVE ANY SENSITIVE EXPOSED ELECTRICAL SWITCHES. I UNDERSTAND THE SAME DESIGN IS IN THE CHEVY EQUINOX THIS YEAR. GOOD LUCK.
Corrective Action:
DUEL DRINK (COFFEE) CUP HOLDERS NEXT TO SHIFTER LEAK FROM ANY DRIP OR SPILL. IT IS NOT DESIGNED TO CONTAIN ANY SMALL OR INSIGNIFICANT SPILL OR DRIP. ANY LIQUID LEAKS DOWN DIRECTLY UPON SENSITIVE EXPOSED ELECTRICAL DIP SWITCHES NEEDED TO SHIFT THE TRUCK. THIS INCLUDES THE RUBBER RESERVOIR (DOES NOT HOLD WATER AND DIRECTS LIQUIDS THROUGH KNOBBIES TO UNDERSIDE) AND THE HARD PLASTIC CONTAINER (HARD PLASTIC COMPARTMENT HAS DRAINAGE HOLES THAT LEAD DIRECTLY TO TOP OF ELECTRICAL SWITCHES) IS DESIGNED LIKE A STRAINER. REPLACING ELECTRICAL SWITCHES COST ME $632. I CANNOT USE THE BEVERAGE HOLDERS AS I INFERRED THAT THEY WERE DESIGNED TO USE, TO NOT ONLY HOLD MY BEVERAGE IN PLACE BUT CONTAIN IT FROM LEAKING ABOVE ANY SENSITIVE EXPOSED ELECTRICAL SWITCHES. I UNDERSTAND THE SAME DESIGN IS IN THE CHEVY EQUINOX THIS YEAR. GOOD LUCK.
Additional Notes:
DUEL DRINK (COFFEE) CUP HOLDERS NEXT TO SHIFTER LEAK FROM ANY DRIP OR SPILL. IT IS NOT DESIGNED TO CONTAIN ANY SMALL OR INSIGNIFICANT SPILL OR DRIP. ANY LIQUID LEAKS DOWN DIRECTLY UPON SENSITIVE EXPOSED ELECTRICAL DIP SWITCHES NEEDED TO SHIFT THE TRUCK. THIS INCLUDES THE RUBBER RESERVOIR (DOES NOT HOLD WATER AND DIRECTS LIQUIDS THROUGH KNOBBIES TO UNDERSIDE) AND THE HARD PLASTIC CONTAINER (HARD PLASTIC COMPARTMENT HAS DRAINAGE HOLES THAT LEAD DIRECTLY TO TOP OF ELECTRICAL SWITCHES) IS DESIGNED LIKE A STRAINER. REPLACING ELECTRICAL SWITCHES COST ME $632. I CANNOT USE THE BEVERAGE HOLDERS AS I INFERRED THAT THEY WERE DESIGNED TO USE, TO NOT ONLY HOLD MY BEVERAGE IN PLACE BUT CONTAIN IT FROM LEAKING ABOVE ANY SENSITIVE EXPOSED ELECTRICAL SWITCHES. I UNDERSTAND THE SAME DESIGN IS IN THE CHEVY EQUINOX THIS YEAR. GOOD LUCK.
Mfg Campaign: 11403472
Recall Date: Mar 17, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE DRIVING ON A CITY STREET AND WE STARTED TO SMELL BURNED PLASTIC, WE PULLED OVER AND THE SEAT WHERE MY 3 MONTH OLD BABY IN HER CAR SEAT STARTED TO SMOKE, I IMMEDIATELY TOOK THE CAR SEAT OUT AND FLAMES STARTED TO COME OUT FROM BEHIND THE SEAT, POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE, FIRE DEPARTMENT TOLD ME IT'S A ELECTRICAL RELATED FIRE.THEY ARE NO SEAT WARMERS ON THE REAR SEATS.
Corrective Action:
WE WERE DRIVING ON A CITY STREET AND WE STARTED TO SMELL BURNED PLASTIC, WE PULLED OVER AND THE SEAT WHERE MY 3 MONTH OLD BABY IN HER CAR SEAT STARTED TO SMOKE, I IMMEDIATELY TOOK THE CAR SEAT OUT AND FLAMES STARTED TO COME OUT FROM BEHIND THE SEAT, POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE, FIRE DEPARTMENT TOLD ME IT'S A ELECTRICAL RELATED FIRE.THEY ARE NO SEAT WARMERS ON THE REAR SEATS.
Additional Notes:
WE WERE DRIVING ON A CITY STREET AND WE STARTED TO SMELL BURNED PLASTIC, WE PULLED OVER AND THE SEAT WHERE MY 3 MONTH OLD BABY IN HER CAR SEAT STARTED TO SMOKE, I IMMEDIATELY TOOK THE CAR SEAT OUT AND FLAMES STARTED TO COME OUT FROM BEHIND THE SEAT, POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE, FIRE DEPARTMENT TOLD ME IT'S A ELECTRICAL RELATED FIRE.THEY ARE NO SEAT WARMERS ON THE REAR SEATS.
Mfg Campaign: 11397001
Recall Date: Feb 19, 2021
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