Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
226 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is shuddering, some jerking starts and stops.
Corrective Action:
Transmission is shuddering, some jerking starts and stops.
Additional Notes:
Transmission is shuddering, some jerking starts and stops.
Mfg Campaign: 11521208
Recall Date: May 9, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I along with other people who own this model of truck with the diesel engine around 60,000 to 70,000 Miles have part number 55488542 which is the fuel feed line that rubs up against the AC line and starts to leak fuel. https://www.coloradofans.com/threads/2016-diesel-canyon-severe-fuel-leak.410108/ I along with others have numerous complaints to the Chevy dealership they said this is a common issue because of the type of line that was used and placement that it rubs up and down and since it's a diesel and vibrates a lot and basically the hose is going against the AC Muffler which is a canister and rubs it until there is a hole from rubbing. The link I added to this is one of many. This is dangerous it is fuel it is pouring out and it is in contact with hot parts of the engine
Corrective Action:
I along with other people who own this model of truck with the diesel engine around 60,000 to 70,000 Miles have part number 55488542 which is the fuel feed line that rubs up against the AC line and starts to leak fuel. https://www.coloradofans.com/threads/2016-diesel-canyon-severe-fuel-leak.410108/ I along with others have numerous complaints to the Chevy dealership they said this is a common issue because of the type of line that was used and placement that it rubs up and down and since it's a diesel and vibrates a lot and basically the hose is going against the AC Muffler which is a canister and rubs it until there is a hole from rubbing. The link I added to this is one of many. This is dangerous it is fuel it is pouring out and it is in contact with hot parts of the engine
Additional Notes:
I along with other people who own this model of truck with the diesel engine around 60,000 to 70,000 Miles have part number 55488542 which is the fuel feed line that rubs up against the AC line and starts to leak fuel. https://www.coloradofans.com/threads/2016-diesel-canyon-severe-fuel-leak.410108/ I along with others have numerous complaints to the Chevy dealership they said this is a common issue because of the type of line that was used and placement that it rubs up and down and since it's a diesel and vibrates a lot and basically the hose is going against the AC Muffler which is a canister and rubs it until there is a hole from rubbing. The link I added to this is one of many. This is dangerous it is fuel it is pouring out and it is in contact with hot parts of the engine
Mfg Campaign: 11520559
Recall Date: May 5, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On 4/19/2023, upon turning on the truck, putting it into gear and starting to very slowly move forward a Power Steering Warning/Drive with caution came on. There was no power steering and it required driving very carefully because of the inability to make turns. The truck had to go in for service. Power steering is not covered under the power train warranty, which you would think it should be. The repair required a motor kit, steering gear, belt and reprogram/sensor reset. The truck had less than 40,000 miles on it, and it cost $1533.00
Corrective Action:
On 4/19/2023, upon turning on the truck, putting it into gear and starting to very slowly move forward a Power Steering Warning/Drive with caution came on. There was no power steering and it required driving very carefully because of the inability to make turns. The truck had to go in for service. Power steering is not covered under the power train warranty, which you would think it should be. The repair required a motor kit, steering gear, belt and reprogram/sensor reset. The truck had less than 40,000 miles on it, and it cost $1533.00
Additional Notes:
On 4/19/2023, upon turning on the truck, putting it into gear and starting to very slowly move forward a Power Steering Warning/Drive with caution came on. There was no power steering and it required driving very carefully because of the inability to make turns. The truck had to go in for service. Power steering is not covered under the power train warranty, which you would think it should be. The repair required a motor kit, steering gear, belt and reprogram/sensor reset. The truck had less than 40,000 miles on it, and it cost $1533.00
Mfg Campaign: 11520442
Recall Date: May 4, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ignition interlock will stick and not allow key to be taken out of the ignition. The truck is off, in park and parking brake applied but key is stuck in ignition. Have to rapidly push shifter lever button until it unlatches and the key is able to be taken out. Occurs 2-3 times per week.
Corrective Action:
Ignition interlock will stick and not allow key to be taken out of the ignition. The truck is off, in park and parking brake applied but key is stuck in ignition. Have to rapidly push shifter lever button until it unlatches and the key is able to be taken out. Occurs 2-3 times per week.
Additional Notes:
Ignition interlock will stick and not allow key to be taken out of the ignition. The truck is off, in park and parking brake applied but key is stuck in ignition. Have to rapidly push shifter lever button until it unlatches and the key is able to be taken out. Occurs 2-3 times per week.
Mfg Campaign: 11520236
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
clunking in the transmission, when slowing down it feels like you got rear-ended. Then when accelerating from a stop the transmission seems to slip and then catch and then engages and shoots you forward, feels like it surges forward. TSB to replace the transmission fluid was done at about 18k miles, it didn't fix its still doing it now. It did it since day one from the factory and the TSB didn't correct it.
Corrective Action:
clunking in the transmission, when slowing down it feels like you got rear-ended. Then when accelerating from a stop the transmission seems to slip and then catch and then engages and shoots you forward, feels like it surges forward. TSB to replace the transmission fluid was done at about 18k miles, it didn't fix its still doing it now. It did it since day one from the factory and the TSB didn't correct it.
Additional Notes:
clunking in the transmission, when slowing down it feels like you got rear-ended. Then when accelerating from a stop the transmission seems to slip and then catch and then engages and shoots you forward, feels like it surges forward. TSB to replace the transmission fluid was done at about 18k miles, it didn't fix its still doing it now. It did it since day one from the factory and the TSB didn't correct it.
Mfg Campaign: 11520031
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering unexpectedly toggled on and off very quickly causing very uneven cornering. After this the truck then drove normally for a couple of miles before happening again at slow speed. Mechanic was able to recreate but due to the intermittent nature cannot diagnose it. Seems like there was an issue with 2015/2016 Colorado's that sounds similar with a faulty electrical connection. Have gone 1 day now without the issue repeating but unsure if/when it will happen again.
Corrective Action:
Power steering unexpectedly toggled on and off very quickly causing very uneven cornering. After this the truck then drove normally for a couple of miles before happening again at slow speed. Mechanic was able to recreate but due to the intermittent nature cannot diagnose it. Seems like there was an issue with 2015/2016 Colorado's that sounds similar with a faulty electrical connection. Have gone 1 day now without the issue repeating but unsure if/when it will happen again.
Additional Notes:
Power steering unexpectedly toggled on and off very quickly causing very uneven cornering. After this the truck then drove normally for a couple of miles before happening again at slow speed. Mechanic was able to recreate but due to the intermittent nature cannot diagnose it. Seems like there was an issue with 2015/2016 Colorado's that sounds similar with a faulty electrical connection. Have gone 1 day now without the issue repeating but unsure if/when it will happen again.
Mfg Campaign: 11520032
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNABLE TO REMOVE KEY FROM IGNITION SWITCH. ENGINE SHUTS OFF, BUT IGNITION IS STILL ON. IN SHORT TIME THE BATTERY GOES DEAD. PER THE DEALER, THE CUSTOMER NEEDS TO LIFT HOOD AND DISCONNECT NEGATIVE BATTERY CABLE TO PREVENT THE BATTERY FROM DYING AND THE VEHICLE NEEDING TOWING. MOST CUSTOMERS UNDER THE HOOD WITH WRENCHES IS A DANGEROUS SITUATION. PER THE INTERNET THIS IS COMMON WITH THIS VEHICLE, AND THE DEALER FIX IS NOT A SURE CURE. GM NEEDS TO INVESTIGATE AND COME UP WITH A PERMANENT FIX THAT DOES NOT LET CUSTOMERS STRANDED, CARRYING WRENCHES, AND WORKING UNDER THE HOOD TO KEEP GOING, ESPECIALLY AT NIGHT.
Corrective Action:
UNABLE TO REMOVE KEY FROM IGNITION SWITCH. ENGINE SHUTS OFF, BUT IGNITION IS STILL ON. IN SHORT TIME THE BATTERY GOES DEAD. PER THE DEALER, THE CUSTOMER NEEDS TO LIFT HOOD AND DISCONNECT NEGATIVE BATTERY CABLE TO PREVENT THE BATTERY FROM DYING AND THE VEHICLE NEEDING TOWING. MOST CUSTOMERS UNDER THE HOOD WITH WRENCHES IS A DANGEROUS SITUATION. PER THE INTERNET THIS IS COMMON WITH THIS VEHICLE, AND THE DEALER FIX IS NOT A SURE CURE. GM NEEDS TO INVESTIGATE AND COME UP WITH A PERMANENT FIX THAT DOES NOT LET CUSTOMERS STRANDED, CARRYING WRENCHES, AND WORKING UNDER THE HOOD TO KEEP GOING, ESPECIALLY AT NIGHT.
Additional Notes:
UNABLE TO REMOVE KEY FROM IGNITION SWITCH. ENGINE SHUTS OFF, BUT IGNITION IS STILL ON. IN SHORT TIME THE BATTERY GOES DEAD. PER THE DEALER, THE CUSTOMER NEEDS TO LIFT HOOD AND DISCONNECT NEGATIVE BATTERY CABLE TO PREVENT THE BATTERY FROM DYING AND THE VEHICLE NEEDING TOWING. MOST CUSTOMERS UNDER THE HOOD WITH WRENCHES IS A DANGEROUS SITUATION. PER THE INTERNET THIS IS COMMON WITH THIS VEHICLE, AND THE DEALER FIX IS NOT A SURE CURE. GM NEEDS TO INVESTIGATE AND COME UP WITH A PERMANENT FIX THAT DOES NOT LET CUSTOMERS STRANDED, CARRYING WRENCHES, AND WORKING UNDER THE HOOD TO KEEP GOING, ESPECIALLY AT NIGHT.
Mfg Campaign: 11520075
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car begins to shudder intermetiently if driven over 50 MP due to faulty factor installed transmission fluid, can cause panic when unaware of what is happening. Also can marginally effect handling.
Corrective Action:
Car begins to shudder intermetiently if driven over 50 MP due to faulty factor installed transmission fluid, can cause panic when unaware of what is happening. Also can marginally effect handling.
Additional Notes:
Car begins to shudder intermetiently if driven over 50 MP due to faulty factor installed transmission fluid, can cause panic when unaware of what is happening. Also can marginally effect handling.
Mfg Campaign: 11517995
Recall Date: Apr 20, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
For at least 6 months now My ignition key goes in and starts normally. When parked the key goes back one notch and freezes. Cannot pull it out or put back to off position. This is sporadic. Have been to 2 Chevrolet dealers who simply stated they cannot duplicate the issue so they don't want to throw parts at it. On you tube there are many videos of how people are handling this.. If I had a emergency run to a hospital or something of a time constraint I cannot do it because i am stuck for at least a half hour until it moves again. Now about $280.00 into diagnostic fees that Chevrolet claims they know nothing about so they are doing nothing. Imagine that click the key 5 or 6 times video it and then say cannot duplicate the problem. I hope this leads to someone acknowledging an issue. Thanks
Corrective Action:
For at least 6 months now My ignition key goes in and starts normally. When parked the key goes back one notch and freezes. Cannot pull it out or put back to off position. This is sporadic. Have been to 2 Chevrolet dealers who simply stated they cannot duplicate the issue so they don't want to throw parts at it. On you tube there are many videos of how people are handling this.. If I had a emergency run to a hospital or something of a time constraint I cannot do it because i am stuck for at least a half hour until it moves again. Now about $280.00 into diagnostic fees that Chevrolet claims they know nothing about so they are doing nothing. Imagine that click the key 5 or 6 times video it and then say cannot duplicate the problem. I hope this leads to someone acknowledging an issue. Thanks
Additional Notes:
For at least 6 months now My ignition key goes in and starts normally. When parked the key goes back one notch and freezes. Cannot pull it out or put back to off position. This is sporadic. Have been to 2 Chevrolet dealers who simply stated they cannot duplicate the issue so they don't want to throw parts at it. On you tube there are many videos of how people are handling this.. If I had a emergency run to a hospital or something of a time constraint I cannot do it because i am stuck for at least a half hour until it moves again. Now about $280.00 into diagnostic fees that Chevrolet claims they know nothing about so they are doing nothing. Imagine that click the key 5 or 6 times video it and then say cannot duplicate the problem. I hope this leads to someone acknowledging an issue. Thanks
Mfg Campaign: 11517650
Recall Date: Apr 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Colorado. The contact stated while driving 40-60 MPH, the vehicle would shudder while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that she was able to continue driving. The vehicle was taken to an independent mechanic, where it was test driven and diagnosed with transmission failure. The mechanic referred the contact to the dealer. The vehicle was then taken to the dealer, where the transmission fluid was flushed and replaced with HD transmission fluid per GM Technical Service Bulletin Number: 18-NA-355. The dealer then advised the contact to drive 500-1,000 miles to allow the new HD transmission fluid to circulate the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,589.
Corrective Action:
The contact owns a 2018 Chevrolet Colorado. The contact stated while driving 40-60 MPH, the vehicle would shudder while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that she was able to continue driving. The vehicle was taken to an independent mechanic, where it was test driven and diagnosed with transmission failure. The mechanic referred the contact to the dealer. The vehicle was then taken to the dealer, where the transmission fluid was flushed and replaced with HD transmission fluid per GM Technical Service Bulletin Number: 18-NA-355. The dealer then advised the contact to drive 500-1,000 miles to allow the new HD transmission fluid to circulate the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,589.
Additional Notes:
The contact owns a 2018 Chevrolet Colorado. The contact stated while driving 40-60 MPH, the vehicle would shudder while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that she was able to continue driving. The vehicle was taken to an independent mechanic, where it was test driven and diagnosed with transmission failure. The mechanic referred the contact to the dealer. The vehicle was then taken to the dealer, where the transmission fluid was flushed and replaced with HD transmission fluid per GM Technical Service Bulletin Number: 18-NA-355. The dealer then advised the contact to drive 500-1,000 miles to allow the new HD transmission fluid to circulate the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,589.
Mfg Campaign: 11516922
Recall Date: Apr 13, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft is about to fall off. I have not attempted repair due to numerous concerns voiced on this site and class action lawsuit now in progress. No warning lights or messages.
Corrective Action:
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft is about to fall off. I have not attempted repair due to numerous concerns voiced on this site and class action lawsuit now in progress. No warning lights or messages.
Additional Notes:
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft is about to fall off. I have not attempted repair due to numerous concerns voiced on this site and class action lawsuit now in progress. No warning lights or messages.
Mfg Campaign: 11516117
Recall Date: Apr 8, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft is about to fall off. I have not attempted repair due to numerous concerns voiced on this site and class action lawsuit now in progress. No warning lights or messages.
Corrective Action:
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft is about to fall off. I have not attempted repair due to numerous concerns voiced on this site and class action lawsuit now in progress. No warning lights or messages.
Additional Notes:
I have a 2018 Colorado 4x4 with 51K miles. Purchased with 28k. When driving at normal highway speed, get drive train shudder when increase torque is needed (hill, ramp, etc.). Only happens in overdrive. When tow/haul is activated shudder does not occur. It feels like transmission and/or drive shaft is about to fall off. I have not attempted repair due to numerous concerns voiced on this site and class action lawsuit now in progress. No warning lights or messages.
Mfg Campaign: 11516117
Recall Date: Apr 8, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have the 2018 Chevy Colorado, I got it at 22k miles and it had a slight shudder, it got a bit worse so I brought in to a dealership and had the transmission fluid changed at 50k miles. It made it better but can still feel the shutter and a slight jerk while shifting yet
Corrective Action:
I have the 2018 Chevy Colorado, I got it at 22k miles and it had a slight shudder, it got a bit worse so I brought in to a dealership and had the transmission fluid changed at 50k miles. It made it better but can still feel the shutter and a slight jerk while shifting yet
Additional Notes:
I have the 2018 Chevy Colorado, I got it at 22k miles and it had a slight shudder, it got a bit worse so I brought in to a dealership and had the transmission fluid changed at 50k miles. It made it better but can still feel the shutter and a slight jerk while shifting yet
Mfg Campaign: 11513727
Recall Date: Mar 25, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt buckle receiver occasionally does not “click” all the way and takes at times multiple attempts to connect. No light shows that it is disconnected. I’ve noticed it with both front seat belts receiver. Unknown with rear seats I’ve never sat in my vehicles backseats to confirm it there. Unknown if I can get them inspected upon request at my local dealer as they have not been the best with customer service. Seat belt not working correctly doesn’t give me confidence in it in the event of a collision. Unknown if reproduced No inspection has been conducted as of the time of this report. Will move to get that done asap.
Corrective Action:
Seat belt buckle receiver occasionally does not “click” all the way and takes at times multiple attempts to connect. No light shows that it is disconnected. I’ve noticed it with both front seat belts receiver. Unknown with rear seats I’ve never sat in my vehicles backseats to confirm it there. Unknown if I can get them inspected upon request at my local dealer as they have not been the best with customer service. Seat belt not working correctly doesn’t give me confidence in it in the event of a collision. Unknown if reproduced No inspection has been conducted as of the time of this report. Will move to get that done asap.
Additional Notes:
Seat belt buckle receiver occasionally does not “click” all the way and takes at times multiple attempts to connect. No light shows that it is disconnected. I’ve noticed it with both front seat belts receiver. Unknown with rear seats I’ve never sat in my vehicles backseats to confirm it there. Unknown if I can get them inspected upon request at my local dealer as they have not been the best with customer service. Seat belt not working correctly doesn’t give me confidence in it in the event of a collision. Unknown if reproduced No inspection has been conducted as of the time of this report. Will move to get that done asap.
Mfg Campaign: 11502869
Recall Date: Jan 20, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.
Corrective Action:
We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.
Additional Notes:
We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.
Mfg Campaign: 11502221
Recall Date: Jan 17, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.
Corrective Action:
We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.
Additional Notes:
We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.
Mfg Campaign: 11502221
Recall Date: Jan 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
when traveling at any speed usually between 1200-2200 RPM there is a rumble strip/ vibration feeling coming from the vehicle most notably around 35-45 MPH but happens at all speeds. I took it to my local mechanic and it was not a suspension, tire or drive shaft issue. i was informed it seems to be coming from the transmission. upon looking on other forums about this issue it seems to be a common problem with the 8 speed transmissions on the Colorado's. i still have been unable to fix this issue. No indicator lights are on, engine runs fine its only when traveling when the engine is between 1200-2200 RPM
Corrective Action:
when traveling at any speed usually between 1200-2200 RPM there is a rumble strip/ vibration feeling coming from the vehicle most notably around 35-45 MPH but happens at all speeds. I took it to my local mechanic and it was not a suspension, tire or drive shaft issue. i was informed it seems to be coming from the transmission. upon looking on other forums about this issue it seems to be a common problem with the 8 speed transmissions on the Colorado's. i still have been unable to fix this issue. No indicator lights are on, engine runs fine its only when traveling when the engine is between 1200-2200 RPM
Additional Notes:
when traveling at any speed usually between 1200-2200 RPM there is a rumble strip/ vibration feeling coming from the vehicle most notably around 35-45 MPH but happens at all speeds. I took it to my local mechanic and it was not a suspension, tire or drive shaft issue. i was informed it seems to be coming from the transmission. upon looking on other forums about this issue it seems to be a common problem with the 8 speed transmissions on the Colorado's. i still have been unable to fix this issue. No indicator lights are on, engine runs fine its only when traveling when the engine is between 1200-2200 RPM
Mfg Campaign: 11499951
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The HVAC module temp door is cracked, as previously seen in the 2015-2016 recall for Chevrolet Colorado’s and GMC Canyons. This forces the temperature to be 33 degrees F colder than requested. This poses a risk to those that live in cold winter climates, as there is no heat available in the vehicle.
Corrective Action:
The HVAC module temp door is cracked, as previously seen in the 2015-2016 recall for Chevrolet Colorado’s and GMC Canyons. This forces the temperature to be 33 degrees F colder than requested. This poses a risk to those that live in cold winter climates, as there is no heat available in the vehicle.
Additional Notes:
The HVAC module temp door is cracked, as previously seen in the 2015-2016 recall for Chevrolet Colorado’s and GMC Canyons. This forces the temperature to be 33 degrees F colder than requested. This poses a risk to those that live in cold winter climates, as there is no heat available in the vehicle.
Mfg Campaign: 11499748
Recall Date: Jan 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Corrective Action:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Additional Notes:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Mfg Campaign: 11499158
Recall Date: Dec 28, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Corrective Action:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Additional Notes:
A/c lines near driver side wheel well has chafed through fuel line and wire harness.Causing a couple thousand dollars in damage.Nor warning indicators leading up to either incidents. My chevy dealership mis diagnosed it twice and has now found the issue. Fuel lines leak can cause fires and as far as the electrical issue I've been left stranded with my 3 year old daughter a couple of times..Have looked up forums and many people have had the same issue.
Mfg Campaign: 11499158
Recall Date: Dec 28, 2022
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