Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242481530
Recall Date: Jan 16, 2025
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242479760
Recall Date: Dec 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242477131
Consumer Complaints
77 ComplaintsGeneral Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.
Corrective Action:
The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.
Additional Notes:
The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.
Mfg Campaign: 11649832
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
dashboard reflection on the windshield: When I am driving, the sun hit the dashboard and back up on the windshield , I see the dashboard on windshield make very hard to see on the road. The top of the dashboard has a mesh-like pattern that reflects sunlight onto the windshield. When the sun is out, this pattern becomes visible on the windshield, making it almost impossible to see the road ahead. Depending on the time of day, and the direction you are traveling, the glare is very very bad. It is so bad that it obstructed my vision, the majority of the time I couldn’t even see it. Very unsafe at times - especially with any hills (even very small ones) or driving into light.
Corrective Action:
dashboard reflection on the windshield: When I am driving, the sun hit the dashboard and back up on the windshield , I see the dashboard on windshield make very hard to see on the road. The top of the dashboard has a mesh-like pattern that reflects sunlight onto the windshield. When the sun is out, this pattern becomes visible on the windshield, making it almost impossible to see the road ahead. Depending on the time of day, and the direction you are traveling, the glare is very very bad. It is so bad that it obstructed my vision, the majority of the time I couldn’t even see it. Very unsafe at times - especially with any hills (even very small ones) or driving into light.
Additional Notes:
dashboard reflection on the windshield: When I am driving, the sun hit the dashboard and back up on the windshield , I see the dashboard on windshield make very hard to see on the road. The top of the dashboard has a mesh-like pattern that reflects sunlight onto the windshield. When the sun is out, this pattern becomes visible on the windshield, making it almost impossible to see the road ahead. Depending on the time of day, and the direction you are traveling, the glare is very very bad. It is so bad that it obstructed my vision, the majority of the time I couldn’t even see it. Very unsafe at times - especially with any hills (even very small ones) or driving into light.
Mfg Campaign: 11649462
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Corrective Action:
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Additional Notes:
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Mfg Campaign: 11647290
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Corrective Action:
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Additional Notes:
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Mfg Campaign: 11647290
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Too much glare on windshield in a sunny day.
Corrective Action:
Too much glare on windshield in a sunny day.
Additional Notes:
Too much glare on windshield in a sunny day.
Mfg Campaign: 11647269
Recall Date: Mar 9, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Corrective Action:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Additional Notes:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Mfg Campaign: 11646055
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Corrective Action:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Additional Notes:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Mfg Campaign: 11646055
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Corrective Action:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Additional Notes:
After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.
Mfg Campaign: 11646055
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Due to grid design of dash, there is an excessive glare on the front windshield while driving in day or night conditions. The glare makes it hard to see the road, oncoming traffic and pedestrians.
Corrective Action:
Due to grid design of dash, there is an excessive glare on the front windshield while driving in day or night conditions. The glare makes it hard to see the road, oncoming traffic and pedestrians.
Additional Notes:
Due to grid design of dash, there is an excessive glare on the front windshield while driving in day or night conditions. The glare makes it hard to see the road, oncoming traffic and pedestrians.
Mfg Campaign: 11645867
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A significant issue related to the windshield glare. When sunlight reflects off the ribbed surface of the dashboard, it creates an intrusive and potentially hazardous glare during daytime driving, especially in Southern California.
Corrective Action:
A significant issue related to the windshield glare. When sunlight reflects off the ribbed surface of the dashboard, it creates an intrusive and potentially hazardous glare during daytime driving, especially in Southern California.
Additional Notes:
A significant issue related to the windshield glare. When sunlight reflects off the ribbed surface of the dashboard, it creates an intrusive and potentially hazardous glare during daytime driving, especially in Southern California.
Mfg Campaign: 11645205
Recall Date: Feb 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dashboard glare is excessively high, making it difficult to drive during the daytime. The same issue occurs with the rear windshield. This could be a design flaw, or Chevrolet may have used substandard dashboard materials or low-quality windshield glass.
Corrective Action:
The dashboard glare is excessively high, making it difficult to drive during the daytime. The same issue occurs with the rear windshield. This could be a design flaw, or Chevrolet may have used substandard dashboard materials or low-quality windshield glass.
Additional Notes:
The dashboard glare is excessively high, making it difficult to drive during the daytime. The same issue occurs with the rear windshield. This could be a design flaw, or Chevrolet may have used substandard dashboard materials or low-quality windshield glass.
Mfg Campaign: 11642436
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Because of the design/materials on the dash, in sunlight there is a very large amount of glare reflected onto the front windshield. Depending on the situation, it can make it almost impossible to see out of the windshield. I almost changed lanes into a car next to and about half a car length ahead of me because I could not see it because of the glare. During that same drive, I went around the corner, and faced into the sun, and the reflection from the dash onto the windshield was so bad I was blinded and could see nothing but my dash being reflected on the windshield.
Corrective Action:
Because of the design/materials on the dash, in sunlight there is a very large amount of glare reflected onto the front windshield. Depending on the situation, it can make it almost impossible to see out of the windshield. I almost changed lanes into a car next to and about half a car length ahead of me because I could not see it because of the glare. During that same drive, I went around the corner, and faced into the sun, and the reflection from the dash onto the windshield was so bad I was blinded and could see nothing but my dash being reflected on the windshield.
Additional Notes:
Because of the design/materials on the dash, in sunlight there is a very large amount of glare reflected onto the front windshield. Depending on the situation, it can make it almost impossible to see out of the windshield. I almost changed lanes into a car next to and about half a car length ahead of me because I could not see it because of the glare. During that same drive, I went around the corner, and faced into the sun, and the reflection from the dash onto the windshield was so bad I was blinded and could see nothing but my dash being reflected on the windshield.
Mfg Campaign: 11642335
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641458
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641458
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641458
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Five times since I bought the new car in November 2025, the car has suddenly slammed on the brakes. It has always been under 5 miles per hour, but it has always been total stoppage, like someone hit me from behind. I think I figured out that the emergency braking system gets nervous when objects are close, and when I touched the brake with my foot the emergency braking system would freak out and slam the brakes. I talked to a person who had an electric Volvo who said the slamming of the brakes freaked him out, too. I finally went into the Settings and turned off the emergency braking system (but left on the warning.) I've not had the experience, since.
Corrective Action:
Five times since I bought the new car in November 2025, the car has suddenly slammed on the brakes. It has always been under 5 miles per hour, but it has always been total stoppage, like someone hit me from behind. I think I figured out that the emergency braking system gets nervous when objects are close, and when I touched the brake with my foot the emergency braking system would freak out and slam the brakes. I talked to a person who had an electric Volvo who said the slamming of the brakes freaked him out, too. I finally went into the Settings and turned off the emergency braking system (but left on the warning.) I've not had the experience, since.
Additional Notes:
Five times since I bought the new car in November 2025, the car has suddenly slammed on the brakes. It has always been under 5 miles per hour, but it has always been total stoppage, like someone hit me from behind. I think I figured out that the emergency braking system gets nervous when objects are close, and when I touched the brake with my foot the emergency braking system would freak out and slam the brakes. I talked to a person who had an electric Volvo who said the slamming of the brakes freaked him out, too. I finally went into the Settings and turned off the emergency braking system (but left on the warning.) I've not had the experience, since.
Mfg Campaign: 11641477
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wiper stops too far from the edge, a 4+ inch gap from the A-pillar (which is already wide). With snow or heavy rain showers the blind spots on the driver side are quite large. Visibility from the bottom of the A-pillar is particularly bad to begin with and made worse with the wiper gap.
Corrective Action:
Windshield wiper stops too far from the edge, a 4+ inch gap from the A-pillar (which is already wide). With snow or heavy rain showers the blind spots on the driver side are quite large. Visibility from the bottom of the A-pillar is particularly bad to begin with and made worse with the wiper gap.
Additional Notes:
Windshield wiper stops too far from the edge, a 4+ inch gap from the A-pillar (which is already wide). With snow or heavy rain showers the blind spots on the driver side are quite large. Visibility from the bottom of the A-pillar is particularly bad to begin with and made worse with the wiper gap.
Mfg Campaign: 11641493
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We leased this vehicle and within the first week of driving it we noticed that surface of the dashboard reflects in the windshield, severely impacting visibility. The problem is that the car has a grill which I believe is to vent air into the cabin. The design of it is very poor and the light reflects off it, severely impacting our ability to see other cars and pedestrians. In certain light conditions we do not feel safe to drive the car as. There have been multiple incidents that caused us to initiate an emergency brake because we could not see other vehicles. Upon researching online, there are hundreds of reports with thousands of people commenting. A company now even makes a dashboard mat to reduce the glare issue. I have not been able to take a good picture that adequately demonstrates the issue so I am attaching one from someone who was able to take a photo of what it looks like to the human eye. I am convinced that this situation warrants a recall.
Corrective Action:
We leased this vehicle and within the first week of driving it we noticed that surface of the dashboard reflects in the windshield, severely impacting visibility. The problem is that the car has a grill which I believe is to vent air into the cabin. The design of it is very poor and the light reflects off it, severely impacting our ability to see other cars and pedestrians. In certain light conditions we do not feel safe to drive the car as. There have been multiple incidents that caused us to initiate an emergency brake because we could not see other vehicles. Upon researching online, there are hundreds of reports with thousands of people commenting. A company now even makes a dashboard mat to reduce the glare issue. I have not been able to take a good picture that adequately demonstrates the issue so I am attaching one from someone who was able to take a photo of what it looks like to the human eye. I am convinced that this situation warrants a recall.
Additional Notes:
We leased this vehicle and within the first week of driving it we noticed that surface of the dashboard reflects in the windshield, severely impacting visibility. The problem is that the car has a grill which I believe is to vent air into the cabin. The design of it is very poor and the light reflects off it, severely impacting our ability to see other cars and pedestrians. In certain light conditions we do not feel safe to drive the car as. There have been multiple incidents that caused us to initiate an emergency brake because we could not see other vehicles. Upon researching online, there are hundreds of reports with thousands of people commenting. A company now even makes a dashboard mat to reduce the glare issue. I have not been able to take a good picture that adequately demonstrates the issue so I am attaching one from someone who was able to take a photo of what it looks like to the human eye. I am convinced that this situation warrants a recall.
Mfg Campaign: 11641446
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Illinois I-94 Westbound near Torrence Ave. Exit 5:35/5:36AM 2/5/2025 cruise set at 70mph, passing 18 wheeler on my right and a car was passing me on my left. No car in front of or behind me in my lane of travel. Vehicle braked hard all by itself. I had to cancel the cruise control to stop the braking. This could have been bad had there actually been another vehicle directly behind me when this happened. It has happened before but I did not record the details. I will be making a written record of this failure and reporting it every time it happens.
Corrective Action:
Illinois I-94 Westbound near Torrence Ave. Exit 5:35/5:36AM 2/5/2025 cruise set at 70mph, passing 18 wheeler on my right and a car was passing me on my left. No car in front of or behind me in my lane of travel. Vehicle braked hard all by itself. I had to cancel the cruise control to stop the braking. This could have been bad had there actually been another vehicle directly behind me when this happened. It has happened before but I did not record the details. I will be making a written record of this failure and reporting it every time it happens.
Additional Notes:
Illinois I-94 Westbound near Torrence Ave. Exit 5:35/5:36AM 2/5/2025 cruise set at 70mph, passing 18 wheeler on my right and a car was passing me on my left. No car in front of or behind me in my lane of travel. Vehicle braked hard all by itself. I had to cancel the cruise control to stop the braking. This could have been bad had there actually been another vehicle directly behind me when this happened. It has happened before but I did not record the details. I will be making a written record of this failure and reporting it every time it happens.
Mfg Campaign: 11640962
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The 2024-2025 Chevy Equinox EV has a major safety issue with overwhelming windshield reflections/glare caused by the odd design choices of the sculpted dash. The dash of the car has a slotted design unlike any I have seen in any other car, including other Chevy models currently available at Chevrolet dealerships. This slotted design creates numerous surfaces across the entire width of the dash that easily reflect the light thus producing a horrible glare on the windshield. I first noticed this issue within minutes of my first test driving a '24 model back in May 2024, something the salesperson had claimed to be unaware of but quickly conceded it was bad. As we changed direction the problem subsided and he felt it was probably only a rare issue. I finally took delivery of a '25 model on 01/16/25 & discovered that the issue persists more frequently than expected & is bad enough to block a clear view of what is in front of the vehicle. The problem is worse during bright, sunny days & from certain angles to the sun, but I have also noticed it on cloud covered days as well. It has been suggested that I use polarized glasses to mitigate the issue, & they do help, but they create other issues such as clearly seeing controls inside the car or viewing the rearview mirror as they darken everything. I am concerned that at some point, when the reflections are very bad, that I will not see a car backing out of a space in front of me or a pedestrian starting to walk out in front of me. It's unbelievable Chevy did not recognize this issue & address it at some point during all their testing before releasing this car for sale. I have found that this issue is a huge problem for many others & vehicle specific forums online are full of people having the same bad experience. I in fact acquired the link to this form from someone in those forums who was also having this issue. Something needs to be done by Chevy to fix this before someone is seriously hurt or worse.
Corrective Action:
The 2024-2025 Chevy Equinox EV has a major safety issue with overwhelming windshield reflections/glare caused by the odd design choices of the sculpted dash. The dash of the car has a slotted design unlike any I have seen in any other car, including other Chevy models currently available at Chevrolet dealerships. This slotted design creates numerous surfaces across the entire width of the dash that easily reflect the light thus producing a horrible glare on the windshield. I first noticed this issue within minutes of my first test driving a '24 model back in May 2024, something the salesperson had claimed to be unaware of but quickly conceded it was bad. As we changed direction the problem subsided and he felt it was probably only a rare issue. I finally took delivery of a '25 model on 01/16/25 & discovered that the issue persists more frequently than expected & is bad enough to block a clear view of what is in front of the vehicle. The problem is worse during bright, sunny days & from certain angles to the sun, but I have also noticed it on cloud covered days as well. It has been suggested that I use polarized glasses to mitigate the issue, & they do help, but they create other issues such as clearly seeing controls inside the car or viewing the rearview mirror as they darken everything. I am concerned that at some point, when the reflections are very bad, that I will not see a car backing out of a space in front of me or a pedestrian starting to walk out in front of me. It's unbelievable Chevy did not recognize this issue & address it at some point during all their testing before releasing this car for sale. I have found that this issue is a huge problem for many others & vehicle specific forums online are full of people having the same bad experience. I in fact acquired the link to this form from someone in those forums who was also having this issue. Something needs to be done by Chevy to fix this before someone is seriously hurt or worse.
Additional Notes:
The 2024-2025 Chevy Equinox EV has a major safety issue with overwhelming windshield reflections/glare caused by the odd design choices of the sculpted dash. The dash of the car has a slotted design unlike any I have seen in any other car, including other Chevy models currently available at Chevrolet dealerships. This slotted design creates numerous surfaces across the entire width of the dash that easily reflect the light thus producing a horrible glare on the windshield. I first noticed this issue within minutes of my first test driving a '24 model back in May 2024, something the salesperson had claimed to be unaware of but quickly conceded it was bad. As we changed direction the problem subsided and he felt it was probably only a rare issue. I finally took delivery of a '25 model on 01/16/25 & discovered that the issue persists more frequently than expected & is bad enough to block a clear view of what is in front of the vehicle. The problem is worse during bright, sunny days & from certain angles to the sun, but I have also noticed it on cloud covered days as well. It has been suggested that I use polarized glasses to mitigate the issue, & they do help, but they create other issues such as clearly seeing controls inside the car or viewing the rearview mirror as they darken everything. I am concerned that at some point, when the reflections are very bad, that I will not see a car backing out of a space in front of me or a pedestrian starting to walk out in front of me. It's unbelievable Chevy did not recognize this issue & address it at some point during all their testing before releasing this car for sale. I have found that this issue is a huge problem for many others & vehicle specific forums online are full of people having the same bad experience. I in fact acquired the link to this form from someone in those forums who was also having this issue. Something needs to be done by Chevy to fix this before someone is seriously hurt or worse.
Mfg Campaign: 11640089
Recall Date: Feb 1, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury