Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242481530
Recall Date: Jan 16, 2025
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242479760
Recall Date: Dec 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242477131
Consumer Complaints
77 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Corrective Action:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Additional Notes:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Mfg Campaign: 11640096
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Corrective Action:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Additional Notes:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Mfg Campaign: 11640096
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Corrective Action:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Additional Notes:
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
Mfg Campaign: 11640096
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My car which is FWD, not AWD, is exhibiting the same behavior that the recall for the AWD Equinox has. With Adaptive Cruise engaged the car does not slow down or brake when approaching vehicles in front of it. I have to intervene and apply the brakes to prevent hitting the vehicle in front. Also, with ACC on the vehicle will accelerate on its own. I have to intervene to slow the vehicle down. For example, I set the ACC to 68 mph, all of a sudden it starts speeding up. I had to intervene when it hit 73 mph as it approached vehicles in front of me without slowing down.
Corrective Action:
My car which is FWD, not AWD, is exhibiting the same behavior that the recall for the AWD Equinox has. With Adaptive Cruise engaged the car does not slow down or brake when approaching vehicles in front of it. I have to intervene and apply the brakes to prevent hitting the vehicle in front. Also, with ACC on the vehicle will accelerate on its own. I have to intervene to slow the vehicle down. For example, I set the ACC to 68 mph, all of a sudden it starts speeding up. I had to intervene when it hit 73 mph as it approached vehicles in front of me without slowing down.
Additional Notes:
My car which is FWD, not AWD, is exhibiting the same behavior that the recall for the AWD Equinox has. With Adaptive Cruise engaged the car does not slow down or brake when approaching vehicles in front of it. I have to intervene and apply the brakes to prevent hitting the vehicle in front. Also, with ACC on the vehicle will accelerate on its own. I have to intervene to slow the vehicle down. For example, I set the ACC to 68 mph, all of a sudden it starts speeding up. I had to intervene when it hit 73 mph as it approached vehicles in front of me without slowing down.
Mfg Campaign: 11639826
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The dashboard design creates glare on the windshield in certain conditions. I'm most affected at night, but it happens during the day as well.
Corrective Action:
The dashboard design creates glare on the windshield in certain conditions. I'm most affected at night, but it happens during the day as well.
Additional Notes:
The dashboard design creates glare on the windshield in certain conditions. I'm most affected at night, but it happens during the day as well.
Mfg Campaign: 11638721
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Occasionally after indicating and making a right turn, the turn signal stalk will snap back far enough to cause the left turn signal to be enabled for three flashes (i.e. "lane change" mode). This has happened to me at least a dozen times since I've owned this car, and as far as I can tell, only happens after right turns.
Corrective Action:
Occasionally after indicating and making a right turn, the turn signal stalk will snap back far enough to cause the left turn signal to be enabled for three flashes (i.e. "lane change" mode). This has happened to me at least a dozen times since I've owned this car, and as far as I can tell, only happens after right turns.
Additional Notes:
Occasionally after indicating and making a right turn, the turn signal stalk will snap back far enough to cause the left turn signal to be enabled for three flashes (i.e. "lane change" mode). This has happened to me at least a dozen times since I've owned this car, and as far as I can tell, only happens after right turns.
Mfg Campaign: 11638728
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When taking a right turn and letting the steering wheel return the signal stalk to the center the left turn signal will flash 3 times as if a 'soft turn' was requested.
Corrective Action:
When taking a right turn and letting the steering wheel return the signal stalk to the center the left turn signal will flash 3 times as if a 'soft turn' was requested.
Additional Notes:
When taking a right turn and letting the steering wheel return the signal stalk to the center the left turn signal will flash 3 times as if a 'soft turn' was requested.
Mfg Campaign: 11638581
Recall Date: Jan 26, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when a right turn signal cancels, it often times (20-50%) will cause the left turn signal to activate 2 or 3 times. Very confusing to people in front of you thinking that you will be turning and they pull out in front of you.
Corrective Action:
when a right turn signal cancels, it often times (20-50%) will cause the left turn signal to activate 2 or 3 times. Very confusing to people in front of you thinking that you will be turning and they pull out in front of you.
Additional Notes:
when a right turn signal cancels, it often times (20-50%) will cause the left turn signal to activate 2 or 3 times. Very confusing to people in front of you thinking that you will be turning and they pull out in front of you.
Mfg Campaign: 11638238
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service High Voltage System Error. Lithium-Ion Battery and 12V Battery require your attention. Brand New vehicle, should not be getting errors.
Corrective Action:
Service High Voltage System Error. Lithium-Ion Battery and 12V Battery require your attention. Brand New vehicle, should not be getting errors.
Additional Notes:
Service High Voltage System Error. Lithium-Ion Battery and 12V Battery require your attention. Brand New vehicle, should not be getting errors.
Mfg Campaign: 11638427
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a very bad glare from the dashboard to the windshield during the day. It’s very distracting and also makes it hard to see through the windshield.
Corrective Action:
There is a very bad glare from the dashboard to the windshield during the day. It’s very distracting and also makes it hard to see through the windshield.
Additional Notes:
There is a very bad glare from the dashboard to the windshield during the day. It’s very distracting and also makes it hard to see through the windshield.
Mfg Campaign: 11636886
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When driving in or snowy conditions, the recessed headlights fill with snow, slush ice rendering the headlights useless. It can be very hard to see as the headlights are essentially covered.
Corrective Action:
When driving in or snowy conditions, the recessed headlights fill with snow, slush ice rendering the headlights useless. It can be very hard to see as the headlights are essentially covered.
Additional Notes:
When driving in or snowy conditions, the recessed headlights fill with snow, slush ice rendering the headlights useless. It can be very hard to see as the headlights are essentially covered.
Mfg Campaign: 11636972
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The dashboard lines are quite visible and distracting in the bright sun. It is very difficult to see clearly with sun glare. I feel that this design is dangerous and purely aesthetic. It should be removed.
Corrective Action:
The dashboard lines are quite visible and distracting in the bright sun. It is very difficult to see clearly with sun glare. I feel that this design is dangerous and purely aesthetic. It should be removed.
Additional Notes:
The dashboard lines are quite visible and distracting in the bright sun. It is very difficult to see clearly with sun glare. I feel that this design is dangerous and purely aesthetic. It should be removed.
Mfg Campaign: 11635723
Recall Date: Jan 13, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Design of the dashboard creates a glare on the windshield that makes it extremely difficult to see in bright sunlight. This leads to very dangerous driving conditions.
Corrective Action:
Design of the dashboard creates a glare on the windshield that makes it extremely difficult to see in bright sunlight. This leads to very dangerous driving conditions.
Additional Notes:
Design of the dashboard creates a glare on the windshield that makes it extremely difficult to see in bright sunlight. This leads to very dangerous driving conditions.
Mfg Campaign: 11635393
Recall Date: Jan 11, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The car's dashboard has a patterned design (stripes or bars) which casts an extremely distracting glare onto the windshield. It is noticeable in all conditions, but in sunny conditions I have especially noticed this interferes with my ability to see the road and/or pedestrians. I had one incident where I was turning off a road and into a parking lot and nearly missed a pedestrian on the sidewalk because of this (in sunny weather). This is a well-known issue among Chevy Equinox EV owners, starting with the original 2024 model and continuing with the 2025 model. It is so much of an issue that third-party companies have started selling mats that sit on the dashboard to reduce the striped glare.
Corrective Action:
The car's dashboard has a patterned design (stripes or bars) which casts an extremely distracting glare onto the windshield. It is noticeable in all conditions, but in sunny conditions I have especially noticed this interferes with my ability to see the road and/or pedestrians. I had one incident where I was turning off a road and into a parking lot and nearly missed a pedestrian on the sidewalk because of this (in sunny weather). This is a well-known issue among Chevy Equinox EV owners, starting with the original 2024 model and continuing with the 2025 model. It is so much of an issue that third-party companies have started selling mats that sit on the dashboard to reduce the striped glare.
Additional Notes:
The car's dashboard has a patterned design (stripes or bars) which casts an extremely distracting glare onto the windshield. It is noticeable in all conditions, but in sunny conditions I have especially noticed this interferes with my ability to see the road and/or pedestrians. I had one incident where I was turning off a road and into a parking lot and nearly missed a pedestrian on the sidewalk because of this (in sunny weather). This is a well-known issue among Chevy Equinox EV owners, starting with the original 2024 model and continuing with the 2025 model. It is so much of an issue that third-party companies have started selling mats that sit on the dashboard to reduce the striped glare.
Mfg Campaign: 11635406
Recall Date: Jan 11, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The adaptive cruise control does not come to a stop when the cars ahead do. It works at high speeds as expected, but when traffic slows to a stop, it will not brake enough to prevent you from hitting the vehicle in front of you.
Corrective Action:
The adaptive cruise control does not come to a stop when the cars ahead do. It works at high speeds as expected, but when traffic slows to a stop, it will not brake enough to prevent you from hitting the vehicle in front of you.
Additional Notes:
The adaptive cruise control does not come to a stop when the cars ahead do. It works at high speeds as expected, but when traffic slows to a stop, it will not brake enough to prevent you from hitting the vehicle in front of you.
Mfg Campaign: 11634700
Recall Date: Jan 7, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Does not adapt to front vehicles speed, just stays at the speed it is set at. I have to hit the brakes to disconnect ACC.
Corrective Action:
Does not adapt to front vehicles speed, just stays at the speed it is set at. I have to hit the brakes to disconnect ACC.
Additional Notes:
Does not adapt to front vehicles speed, just stays at the speed it is set at. I have to hit the brakes to disconnect ACC.
Mfg Campaign: 11634073
Recall Date: Jan 4, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every time at any gap distance or set speed.
Corrective Action:
When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every time at any gap distance or set speed.
Additional Notes:
When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every time at any gap distance or set speed.
Mfg Campaign: 11634092
Recall Date: Jan 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Corrective Action:
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Additional Notes:
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Mfg Campaign: 11633803
Recall Date: Jan 3, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Corrective Action:
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Additional Notes:
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Mfg Campaign: 11633803
Recall Date: Jan 3, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Extreme glare due to reflection of dash material and design causing lack of visibility while driving into the sun. Extremely dangerous design
Corrective Action:
Extreme glare due to reflection of dash material and design causing lack of visibility while driving into the sun. Extremely dangerous design
Additional Notes:
Extreme glare due to reflection of dash material and design causing lack of visibility while driving into the sun. Extremely dangerous design
Mfg Campaign: 11633541
Recall Date: Jan 1, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
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