Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving in the rain & it just stoped working out of nowhere .
Corrective Action:
I was driving in the rain & it just stoped working out of nowhere .
Additional Notes:
I was driving in the rain & it just stoped working out of nowhere .
Mfg Campaign: 11600239
Recall Date: Jul 8, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front Windshield wiper motor stopped working / Broke while driving on an interstate in a severe rain storm. I almost and could have been killed in a crash. Why isn't this a RECALL?
Corrective Action:
Front Windshield wiper motor stopped working / Broke while driving on an interstate in a severe rain storm. I almost and could have been killed in a crash. Why isn't this a RECALL?
Additional Notes:
Front Windshield wiper motor stopped working / Broke while driving on an interstate in a severe rain storm. I almost and could have been killed in a crash. Why isn't this a RECALL?
Mfg Campaign: 11597196
Recall Date: Jun 27, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving in heavy rain windshield wipers stopped working. 0 visibility while driving is a major concern for me and other drivers
Corrective Action:
While driving in heavy rain windshield wipers stopped working. 0 visibility while driving is a major concern for me and other drivers
Additional Notes:
While driving in heavy rain windshield wipers stopped working. 0 visibility while driving is a major concern for me and other drivers
Mfg Campaign: 11596411
Recall Date: Jun 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On December 26, 2022, while driving home from work during a snowstorm, my 2016 Chevy Equinox suddenly lost power and began making unusual noises. Shortly after, a warning light indicated low oil pressure, and the engine shut off before I could safely pull over. Since then, the vehicle has been sitting in my driveway. Recently, I had it checked by a dealership, where the mechanics diagnosed a blown rear main seal and significant oil leakage. The dealership confirmed that the rear main seal failure was caused by a faulty PCV valve, a known issue in these models, which resulted in excessive pressure buildup and engine damage. Given the severity of the issue, the dealership mentioned that an engine replacement might be necessary. If it’s just the rear main seal that needs replacing, the estimated cost is $2,700. The vehicle was purchased used with 55,000 miles on it and had only one previous owner.
Corrective Action:
On December 26, 2022, while driving home from work during a snowstorm, my 2016 Chevy Equinox suddenly lost power and began making unusual noises. Shortly after, a warning light indicated low oil pressure, and the engine shut off before I could safely pull over. Since then, the vehicle has been sitting in my driveway. Recently, I had it checked by a dealership, where the mechanics diagnosed a blown rear main seal and significant oil leakage. The dealership confirmed that the rear main seal failure was caused by a faulty PCV valve, a known issue in these models, which resulted in excessive pressure buildup and engine damage. Given the severity of the issue, the dealership mentioned that an engine replacement might be necessary. If it’s just the rear main seal that needs replacing, the estimated cost is $2,700. The vehicle was purchased used with 55,000 miles on it and had only one previous owner.
Additional Notes:
On December 26, 2022, while driving home from work during a snowstorm, my 2016 Chevy Equinox suddenly lost power and began making unusual noises. Shortly after, a warning light indicated low oil pressure, and the engine shut off before I could safely pull over. Since then, the vehicle has been sitting in my driveway. Recently, I had it checked by a dealership, where the mechanics diagnosed a blown rear main seal and significant oil leakage. The dealership confirmed that the rear main seal failure was caused by a faulty PCV valve, a known issue in these models, which resulted in excessive pressure buildup and engine damage. Given the severity of the issue, the dealership mentioned that an engine replacement might be necessary. If it’s just the rear main seal that needs replacing, the estimated cost is $2,700. The vehicle was purchased used with 55,000 miles on it and had only one previous owner.
Mfg Campaign: 11594603
Recall Date: Jun 16, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper blades stop during light or heavy ran I spoke with the dealer and they won’t correct it I see there we recalls
Corrective Action:
Wiper blades stop during light or heavy ran I spoke with the dealer and they won’t correct it I see there we recalls
Additional Notes:
Wiper blades stop during light or heavy ran I spoke with the dealer and they won’t correct it I see there we recalls
Mfg Campaign: 11593043
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Corrective Action:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Additional Notes:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Mfg Campaign: 11592287
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Corrective Action:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Additional Notes:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Mfg Campaign: 11592287
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Corrective Action:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Additional Notes:
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.
Mfg Campaign: 11592287
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On [XXX] at approximately 10:30 am I was driving on [XXX] to [XXX] . It started raining heavily and all of a sudden my wipers just quit. Could not see nothing and scared me to death but thankfully was able to get off road and call tow truck. Tow truck took me to Bentons Auto in Guthrie Oklahoma where they replaced the wiper blade mechanism. Mechanic said it was a bad design. They have a mechanism bar which just pops on to a plastic ball. There is not a screw to hold it in place on it anywhere. He said the plastic ball just wears down and arm mechanism just falls off. This could have cost me my life! I looked on line and saw many more complaints on same thing! How can I guarantee it wont happen again unless they have a recall and fix it? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 10:30 am I was driving on [XXX] to [XXX] . It started raining heavily and all of a sudden my wipers just quit. Could not see nothing and scared me to death but thankfully was able to get off road and call tow truck. Tow truck took me to Bentons Auto in Guthrie Oklahoma where they replaced the wiper blade mechanism. Mechanic said it was a bad design. They have a mechanism bar which just pops on to a plastic ball. There is not a screw to hold it in place on it anywhere. He said the plastic ball just wears down and arm mechanism just falls off. This could have cost me my life! I looked on line and saw many more complaints on same thing! How can I guarantee it wont happen again unless they have a recall and fix it? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 10:30 am I was driving on [XXX] to [XXX] . It started raining heavily and all of a sudden my wipers just quit. Could not see nothing and scared me to death but thankfully was able to get off road and call tow truck. Tow truck took me to Bentons Auto in Guthrie Oklahoma where they replaced the wiper blade mechanism. Mechanic said it was a bad design. They have a mechanism bar which just pops on to a plastic ball. There is not a screw to hold it in place on it anywhere. He said the plastic ball just wears down and arm mechanism just falls off. This could have cost me my life! I looked on line and saw many more complaints on same thing! How can I guarantee it wont happen again unless they have a recall and fix it? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591940
Recall Date: Jun 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle began to run rough and jerk forward at slow speeds or when stopped. This unexpected jerking forward when stopped occurred several times almost causing the vehicle to strike the one in front of it No dashboard warning lights we observed. Check oil and found it was 3 quarts low despite being changed and topped off a few weeks earlier. Had a mechanic inspect the vehicle for signs of leaks and he found none. Added 3 quarts until read full on dipstick and began to monitor oil consumption. Vehicle is consuming approximately 1 quart of oil every 400 miles. This is a well maintained vehicle with only 83,000 miles and should not be consuming this much oil. A quick search shows this is a common problem with this model and year, but not recall has yet been issued
Corrective Action:
Vehicle began to run rough and jerk forward at slow speeds or when stopped. This unexpected jerking forward when stopped occurred several times almost causing the vehicle to strike the one in front of it No dashboard warning lights we observed. Check oil and found it was 3 quarts low despite being changed and topped off a few weeks earlier. Had a mechanic inspect the vehicle for signs of leaks and he found none. Added 3 quarts until read full on dipstick and began to monitor oil consumption. Vehicle is consuming approximately 1 quart of oil every 400 miles. This is a well maintained vehicle with only 83,000 miles and should not be consuming this much oil. A quick search shows this is a common problem with this model and year, but not recall has yet been issued
Additional Notes:
Vehicle began to run rough and jerk forward at slow speeds or when stopped. This unexpected jerking forward when stopped occurred several times almost causing the vehicle to strike the one in front of it No dashboard warning lights we observed. Check oil and found it was 3 quarts low despite being changed and topped off a few weeks earlier. Had a mechanic inspect the vehicle for signs of leaks and he found none. Added 3 quarts until read full on dipstick and began to monitor oil consumption. Vehicle is consuming approximately 1 quart of oil every 400 miles. This is a well maintained vehicle with only 83,000 miles and should not be consuming this much oil. A quick search shows this is a common problem with this model and year, but not recall has yet been issued
Mfg Campaign: 11591945
Recall Date: Jun 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle burns oil causing engine failure. This issue occurs without warning (no oil light, and the check engine light appears moments before the vehicle dies). The vehicle burns oil and reaches engine failure even when regularly scheduled oil changes are completed. THIS SHOULD BE TAKEN SERIOUSLY AND RESULT IN A RECALL.
Corrective Action:
The vehicle burns oil causing engine failure. This issue occurs without warning (no oil light, and the check engine light appears moments before the vehicle dies). The vehicle burns oil and reaches engine failure even when regularly scheduled oil changes are completed. THIS SHOULD BE TAKEN SERIOUSLY AND RESULT IN A RECALL.
Additional Notes:
The vehicle burns oil causing engine failure. This issue occurs without warning (no oil light, and the check engine light appears moments before the vehicle dies). The vehicle burns oil and reaches engine failure even when regularly scheduled oil changes are completed. THIS SHOULD BE TAKEN SERIOUSLY AND RESULT IN A RECALL.
Mfg Campaign: 11591492
Recall Date: May 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Excessive oil use. After 500 miles on a new oil change oil needs to be added. Usually 1 quart every 500 miles.
Corrective Action:
Excessive oil use. After 500 miles on a new oil change oil needs to be added. Usually 1 quart every 500 miles.
Additional Notes:
Excessive oil use. After 500 miles on a new oil change oil needs to be added. Usually 1 quart every 500 miles.
Mfg Campaign: 11589076
Recall Date: May 16, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.
Mfg Campaign: 11586269
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.
Mfg Campaign: 11586269
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Timing chain tensioner broke. Fortunately, my wife stopped driving it so the engine didn't blow up.
Corrective Action:
Timing chain tensioner broke. Fortunately, my wife stopped driving it so the engine didn't blow up.
Additional Notes:
Timing chain tensioner broke. Fortunately, my wife stopped driving it so the engine didn't blow up.
Mfg Campaign: 11583880
Recall Date: Apr 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Exhaust manifold cracked leaking dangerous fumes into the cabin.
Corrective Action:
Exhaust manifold cracked leaking dangerous fumes into the cabin.
Additional Notes:
Exhaust manifold cracked leaking dangerous fumes into the cabin.
Mfg Campaign: 11583881
Recall Date: Apr 18, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
During a severe rain storm, the wipers just stopped working mid-use after only about five minutes of use. We had to quickly pull over due to significantly decreased visibility. They did not return to the off position on their own and no setting moved them. We manually pushed them back down, but they were able to stretch far beyond the window, leading me to believe something became completely disconnected, not a motor function failure.
Corrective Action:
During a severe rain storm, the wipers just stopped working mid-use after only about five minutes of use. We had to quickly pull over due to significantly decreased visibility. They did not return to the off position on their own and no setting moved them. We manually pushed them back down, but they were able to stretch far beyond the window, leading me to believe something became completely disconnected, not a motor function failure.
Additional Notes:
During a severe rain storm, the wipers just stopped working mid-use after only about five minutes of use. We had to quickly pull over due to significantly decreased visibility. They did not return to the off position on their own and no setting moved them. We manually pushed them back down, but they were able to stretch far beyond the window, leading me to believe something became completely disconnected, not a motor function failure.
Mfg Campaign: 11582095
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This vehicle has a malfunctioning oil pressure sensor and/or an issue with the engine temperature gauge. The main issue is that the design of the 2.4 ecotec engine is defective in the opinion of many mechanics and equinox/terrain owners. The engine burns off more oil than is considered safe. I was advised not to run the oil consumption test by the DEALERSHIP. My experience is, I heard a sound in the engine and upon checking the oil, discovered NO OIL present!!! I had over 1000 miles left on my oil service sticker. There was no indication other than my own observation of a sound. No temperature change, the temperature gauge should have been reading hot, but was at normal. No oil light... like literally no oil sensor light present on the console. This was pretty upsetting to find out. The damage is done and I am out a vehicle over it as the damage is caused to the ENGINE/PISTONS. The timing chain is INSIDE the engine housing and THIS is the defect in the design. Oil splashes over into places it should not be, causing corrosion and combined with the fact that it is burning off this oil and causing damage because of lack of oil as well. The solution, is a nominal offer of 10% off this KNOWN issue and bill for a new engine. This is not ok. I am at 101k miles so just out of the zone for lemon laws, but this is a serious design issue and will cause severe hardship to those who own these vehicles. The recall is for previous years than my own, the issue is the same. The vehicle is NOT SAFE TO DRIVE without the proper indications that the oil is being burned off and damaging the engine.
Corrective Action:
This vehicle has a malfunctioning oil pressure sensor and/or an issue with the engine temperature gauge. The main issue is that the design of the 2.4 ecotec engine is defective in the opinion of many mechanics and equinox/terrain owners. The engine burns off more oil than is considered safe. I was advised not to run the oil consumption test by the DEALERSHIP. My experience is, I heard a sound in the engine and upon checking the oil, discovered NO OIL present!!! I had over 1000 miles left on my oil service sticker. There was no indication other than my own observation of a sound. No temperature change, the temperature gauge should have been reading hot, but was at normal. No oil light... like literally no oil sensor light present on the console. This was pretty upsetting to find out. The damage is done and I am out a vehicle over it as the damage is caused to the ENGINE/PISTONS. The timing chain is INSIDE the engine housing and THIS is the defect in the design. Oil splashes over into places it should not be, causing corrosion and combined with the fact that it is burning off this oil and causing damage because of lack of oil as well. The solution, is a nominal offer of 10% off this KNOWN issue and bill for a new engine. This is not ok. I am at 101k miles so just out of the zone for lemon laws, but this is a serious design issue and will cause severe hardship to those who own these vehicles. The recall is for previous years than my own, the issue is the same. The vehicle is NOT SAFE TO DRIVE without the proper indications that the oil is being burned off and damaging the engine.
Additional Notes:
This vehicle has a malfunctioning oil pressure sensor and/or an issue with the engine temperature gauge. The main issue is that the design of the 2.4 ecotec engine is defective in the opinion of many mechanics and equinox/terrain owners. The engine burns off more oil than is considered safe. I was advised not to run the oil consumption test by the DEALERSHIP. My experience is, I heard a sound in the engine and upon checking the oil, discovered NO OIL present!!! I had over 1000 miles left on my oil service sticker. There was no indication other than my own observation of a sound. No temperature change, the temperature gauge should have been reading hot, but was at normal. No oil light... like literally no oil sensor light present on the console. This was pretty upsetting to find out. The damage is done and I am out a vehicle over it as the damage is caused to the ENGINE/PISTONS. The timing chain is INSIDE the engine housing and THIS is the defect in the design. Oil splashes over into places it should not be, causing corrosion and combined with the fact that it is burning off this oil and causing damage because of lack of oil as well. The solution, is a nominal offer of 10% off this KNOWN issue and bill for a new engine. This is not ok. I am at 101k miles so just out of the zone for lemon laws, but this is a serious design issue and will cause severe hardship to those who own these vehicles. The recall is for previous years than my own, the issue is the same. The vehicle is NOT SAFE TO DRIVE without the proper indications that the oil is being burned off and damaging the engine.
Mfg Campaign: 11579315
Recall Date: Mar 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine Oil had burned off, no notification of loss of engine oil to fill or maintain. engine is now required to be replaced.
Corrective Action:
Engine Oil had burned off, no notification of loss of engine oil to fill or maintain. engine is now required to be replaced.
Additional Notes:
Engine Oil had burned off, no notification of loss of engine oil to fill or maintain. engine is now required to be replaced.
Mfg Campaign: 11579378
Recall Date: Mar 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had just bought my vehicle, 2016 Chevy Equinox LT, as I was driving it home, not even 20 minutes, it had completely ran out of oil and the engine blew, according to the dealer he had just filled the oil before we bought it. I cannot fix the vehicle due to cost and it almost caused an accident when it suddenly stopped driving in the middle of the road.
Corrective Action:
I had just bought my vehicle, 2016 Chevy Equinox LT, as I was driving it home, not even 20 minutes, it had completely ran out of oil and the engine blew, according to the dealer he had just filled the oil before we bought it. I cannot fix the vehicle due to cost and it almost caused an accident when it suddenly stopped driving in the middle of the road.
Additional Notes:
I had just bought my vehicle, 2016 Chevy Equinox LT, as I was driving it home, not even 20 minutes, it had completely ran out of oil and the engine blew, according to the dealer he had just filled the oil before we bought it. I cannot fix the vehicle due to cost and it almost caused an accident when it suddenly stopped driving in the middle of the road.
Mfg Campaign: 11577335
Recall Date: Mar 14, 2024
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Valencia, CA • 36 yrs
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