Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The rear main seal on our 2016 Chevrolet Equinox blew a second time in January 2024. The vehicle was driven about 30 miles after startup after leaving it at an airport for five days when the rear main seal blew again leaking oil. The first time the rear main seal blew was in February 2020 when the engine had only 46,000 miles. Both incidences occurred when the temperatures were near zero degrees. The same issue occurred after the vehicle had an additional 54,000 miles or approximately 100,500 total miles on the odometer. Apparently, the PVC valve gets clogged during normal cold temperatures in Michigan and created too much pressure inside the engine. This engine should not be sensitive to normal winter climates. I believe this would not have occurred if the PVC valve was on the exterior of the engine. Our trust in our vehicle's engine is waning. We don't want other Equinox owners to experience this and we don't want this issue for a third time. Please help us as I believe it should have been a recall issue. The car dealership said this was the third Equinox brought into their shop this week. The estimate for repairs is $3,156.
Corrective Action:
The rear main seal on our 2016 Chevrolet Equinox blew a second time in January 2024. The vehicle was driven about 30 miles after startup after leaving it at an airport for five days when the rear main seal blew again leaking oil. The first time the rear main seal blew was in February 2020 when the engine had only 46,000 miles. Both incidences occurred when the temperatures were near zero degrees. The same issue occurred after the vehicle had an additional 54,000 miles or approximately 100,500 total miles on the odometer. Apparently, the PVC valve gets clogged during normal cold temperatures in Michigan and created too much pressure inside the engine. This engine should not be sensitive to normal winter climates. I believe this would not have occurred if the PVC valve was on the exterior of the engine. Our trust in our vehicle's engine is waning. We don't want other Equinox owners to experience this and we don't want this issue for a third time. Please help us as I believe it should have been a recall issue. The car dealership said this was the third Equinox brought into their shop this week. The estimate for repairs is $3,156.
Additional Notes:
The rear main seal on our 2016 Chevrolet Equinox blew a second time in January 2024. The vehicle was driven about 30 miles after startup after leaving it at an airport for five days when the rear main seal blew again leaking oil. The first time the rear main seal blew was in February 2020 when the engine had only 46,000 miles. Both incidences occurred when the temperatures were near zero degrees. The same issue occurred after the vehicle had an additional 54,000 miles or approximately 100,500 total miles on the odometer. Apparently, the PVC valve gets clogged during normal cold temperatures in Michigan and created too much pressure inside the engine. This engine should not be sensitive to normal winter climates. I believe this would not have occurred if the PVC valve was on the exterior of the engine. Our trust in our vehicle's engine is waning. We don't want other Equinox owners to experience this and we don't want this issue for a third time. Please help us as I believe it should have been a recall issue. The car dealership said this was the third Equinox brought into their shop this week. The estimate for repairs is $3,156.
Mfg Campaign: 11567095
Recall Date: Jan 22, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my teenage daughter’s car in negative temperatures in a snow storm. During the drive home from work I started to hear a tick noise and thought the wheel well must have snow built up in it and the tire was making the noise. I made it about two more miles down the road when it really started making a loud growling noise from the engine. I pulled over in the negative temperatures and looked under the hood and could see engine oil everywhere. I had no warning lights that were on , just oil everywhere and no oil on the dipstick. I had to wait along the highway in the negative freezing temperatures waiting for someone to come pick me up with a car I couldn’t run for any heat. I had the car towed to the nearest Chevy dealer and they said that the PVC port froze which created crankcase pressure and blew out the rear main seal. Luckily, I shut it off in time and it did not blow the engine. They told me on the 2.4L engine this is a common problem and they had three other ones in there for the same thing with the cold weather we were having. This is a flawed design that Chevy knows about that could put people’s safety at risk and they will not do anything about it. These engines need to have a recall on them, but Chevy won’t do it because it is such a money maker for them. It cost close to $3000 to have this fixed and wonder when it will happen again, because it will happen again in cold weather. I would stay away from Chevy products unless you have a big wallet for expensive repairs. I hope they get enough implants to force a recall on this well known problem on the 2.4L engines.
Corrective Action:
I was driving my teenage daughter’s car in negative temperatures in a snow storm. During the drive home from work I started to hear a tick noise and thought the wheel well must have snow built up in it and the tire was making the noise. I made it about two more miles down the road when it really started making a loud growling noise from the engine. I pulled over in the negative temperatures and looked under the hood and could see engine oil everywhere. I had no warning lights that were on , just oil everywhere and no oil on the dipstick. I had to wait along the highway in the negative freezing temperatures waiting for someone to come pick me up with a car I couldn’t run for any heat. I had the car towed to the nearest Chevy dealer and they said that the PVC port froze which created crankcase pressure and blew out the rear main seal. Luckily, I shut it off in time and it did not blow the engine. They told me on the 2.4L engine this is a common problem and they had three other ones in there for the same thing with the cold weather we were having. This is a flawed design that Chevy knows about that could put people’s safety at risk and they will not do anything about it. These engines need to have a recall on them, but Chevy won’t do it because it is such a money maker for them. It cost close to $3000 to have this fixed and wonder when it will happen again, because it will happen again in cold weather. I would stay away from Chevy products unless you have a big wallet for expensive repairs. I hope they get enough implants to force a recall on this well known problem on the 2.4L engines.
Additional Notes:
I was driving my teenage daughter’s car in negative temperatures in a snow storm. During the drive home from work I started to hear a tick noise and thought the wheel well must have snow built up in it and the tire was making the noise. I made it about two more miles down the road when it really started making a loud growling noise from the engine. I pulled over in the negative temperatures and looked under the hood and could see engine oil everywhere. I had no warning lights that were on , just oil everywhere and no oil on the dipstick. I had to wait along the highway in the negative freezing temperatures waiting for someone to come pick me up with a car I couldn’t run for any heat. I had the car towed to the nearest Chevy dealer and they said that the PVC port froze which created crankcase pressure and blew out the rear main seal. Luckily, I shut it off in time and it did not blow the engine. They told me on the 2.4L engine this is a common problem and they had three other ones in there for the same thing with the cold weather we were having. This is a flawed design that Chevy knows about that could put people’s safety at risk and they will not do anything about it. These engines need to have a recall on them, but Chevy won’t do it because it is such a money maker for them. It cost close to $3000 to have this fixed and wonder when it will happen again, because it will happen again in cold weather. I would stay away from Chevy products unless you have a big wallet for expensive repairs. I hope they get enough implants to force a recall on this well known problem on the 2.4L engines.
Mfg Campaign: 11566805
Recall Date: Jan 21, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
During cold weather my rear main seal failed and and I cannot drive the car my because it loses all of the oil in it. It will cost over $1900 to repair. This is a known issue of equinox’s and the equinox’s with this motor should be recalled for poor design. Three body shops in my town will not do this repair on this car because “it will just happen again”
Corrective Action:
During cold weather my rear main seal failed and and I cannot drive the car my because it loses all of the oil in it. It will cost over $1900 to repair. This is a known issue of equinox’s and the equinox’s with this motor should be recalled for poor design. Three body shops in my town will not do this repair on this car because “it will just happen again”
Additional Notes:
During cold weather my rear main seal failed and and I cannot drive the car my because it loses all of the oil in it. It will cost over $1900 to repair. This is a known issue of equinox’s and the equinox’s with this motor should be recalled for poor design. Three body shops in my town will not do this repair on this car because “it will just happen again”
Mfg Campaign: 11565825
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact's uncle owns a 2016 Chevrolet Equinox. The contact stated that the vehicle previously had an oil change performed; however, the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact's uncle owns a 2016 Chevrolet Equinox. The contact stated that the vehicle previously had an oil change performed; however, the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact's uncle owns a 2016 Chevrolet Equinox. The contact stated that the vehicle previously had an oil change performed; however, the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11563380
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Was driving on the highway and the car lost power and shut down and wouldn’t start again. It was towed to a mechanic where I was told the timing jumped and I needed a new engine. I bought the car used in 2018 and not even 2 months after the car was burning oil the car started shaking and eventually stalled. At that point it was still cover under warranty
Corrective Action:
Was driving on the highway and the car lost power and shut down and wouldn’t start again. It was towed to a mechanic where I was told the timing jumped and I needed a new engine. I bought the car used in 2018 and not even 2 months after the car was burning oil the car started shaking and eventually stalled. At that point it was still cover under warranty
Additional Notes:
Was driving on the highway and the car lost power and shut down and wouldn’t start again. It was towed to a mechanic where I was told the timing jumped and I needed a new engine. I bought the car used in 2018 and not even 2 months after the car was burning oil the car started shaking and eventually stalled. At that point it was still cover under warranty
Mfg Campaign: 11561845
Recall Date: Dec 26, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Had issue with it burning a TON of oil, solenoid ended up needing replaced. Replaced, and next day engine froze up and shot oil out of the back real seal, and now need replaced engine. Because the back real seal blew, is not being covered by my extended warranty, even though the damage was cause because of a covered part.
Corrective Action:
Had issue with it burning a TON of oil, solenoid ended up needing replaced. Replaced, and next day engine froze up and shot oil out of the back real seal, and now need replaced engine. Because the back real seal blew, is not being covered by my extended warranty, even though the damage was cause because of a covered part.
Additional Notes:
Had issue with it burning a TON of oil, solenoid ended up needing replaced. Replaced, and next day engine froze up and shot oil out of the back real seal, and now need replaced engine. Because the back real seal blew, is not being covered by my extended warranty, even though the damage was cause because of a covered part.
Mfg Campaign: 11561749
Recall Date: Dec 25, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Corrective Action:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Additional Notes:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Mfg Campaign: 11561186
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Corrective Action:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Additional Notes:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Mfg Campaign: 11561186
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Corrective Action:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Additional Notes:
My car is a 2016 chevy equinox - the check engine light never came on and I was driving it home from the store when it started bucking, showing "power to engine low" error message and barely moved when pressing the gas. I got the car home and my husband was checking the car only to find I have no oil when I never received any warning. I have done research and have seen this is an issue for many chevy equinox owners who all experienced this with their cars. I just had an oil change completed a few months ago in early Sept/Late August with very minimal driving in the 4 month window as I was out of work for 2 of those months. I do believe this is a defect in the car due to the fact that I was out of oil so quickly PLUS no alert informing me that the oil was low prior to the issue with the vehicle. now it will not start and the engine appears to be trash now.
Mfg Campaign: 11561186
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
With no warning my 2016 equinox’s engine began to fail functioning, reduced engine power warning displayed, then the vehicle stalled and would not restart. Professional mechanical review has indicated excessive oil consumption and timing chain issues regardless of a regular documented maintenance and oil changes
Corrective Action:
With no warning my 2016 equinox’s engine began to fail functioning, reduced engine power warning displayed, then the vehicle stalled and would not restart. Professional mechanical review has indicated excessive oil consumption and timing chain issues regardless of a regular documented maintenance and oil changes
Additional Notes:
With no warning my 2016 equinox’s engine began to fail functioning, reduced engine power warning displayed, then the vehicle stalled and would not restart. Professional mechanical review has indicated excessive oil consumption and timing chain issues regardless of a regular documented maintenance and oil changes
Mfg Campaign: 11558677
Recall Date: Dec 5, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
With no warning my 2016 equinox’s engine began to fail functioning, reduced engine power warning displayed, then the vehicle stalled and would not restart. Professional mechanical review has indicated excessive oil consumption and timing chain issues regardless of a regular documented maintenance and oil changes
Corrective Action:
With no warning my 2016 equinox’s engine began to fail functioning, reduced engine power warning displayed, then the vehicle stalled and would not restart. Professional mechanical review has indicated excessive oil consumption and timing chain issues regardless of a regular documented maintenance and oil changes
Additional Notes:
With no warning my 2016 equinox’s engine began to fail functioning, reduced engine power warning displayed, then the vehicle stalled and would not restart. Professional mechanical review has indicated excessive oil consumption and timing chain issues regardless of a regular documented maintenance and oil changes
Mfg Campaign: 11558677
Recall Date: Dec 5, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving home from work, all of sudden all the dash borad lights started flashing and the car stop. engine would not start back up. I had to have the car towed home and the next day it was towed to the dealership, I was told that there is a problems with the Chev Equinox's oil use, it burns fast and make the plastic parts in the engine break down. I was told that i will need timing chain and pitston replaced or new engine. i filed a complaint with GMC and they said that they don;t know of any problems with the type of car engine that i have. GMC said they will pay $600, toward cost of my repairs about $6500. dollars.
Corrective Action:
I was driving home from work, all of sudden all the dash borad lights started flashing and the car stop. engine would not start back up. I had to have the car towed home and the next day it was towed to the dealership, I was told that there is a problems with the Chev Equinox's oil use, it burns fast and make the plastic parts in the engine break down. I was told that i will need timing chain and pitston replaced or new engine. i filed a complaint with GMC and they said that they don;t know of any problems with the type of car engine that i have. GMC said they will pay $600, toward cost of my repairs about $6500. dollars.
Additional Notes:
I was driving home from work, all of sudden all the dash borad lights started flashing and the car stop. engine would not start back up. I had to have the car towed home and the next day it was towed to the dealership, I was told that there is a problems with the Chev Equinox's oil use, it burns fast and make the plastic parts in the engine break down. I was told that i will need timing chain and pitston replaced or new engine. i filed a complaint with GMC and they said that they don;t know of any problems with the type of car engine that i have. GMC said they will pay $600, toward cost of my repairs about $6500. dollars.
Mfg Campaign: 11558205
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving home from work, all of sudden all the dash borad lights started flashing and the car stop. engine would not start back up. I had to have the car towed home and the next day it was towed to the dealership, I was told that there is a problems with the Chev Equinox's oil use, it burns fast and make the plastic parts in the engine break down. I was told that i will need timing chain and pitston replaced or new engine. i filed a complaint with GMC and they said that they don;t know of any problems with the type of car engine that i have. GMC said they will pay $600, toward cost of my repairs about $6500. dollars.
Corrective Action:
I was driving home from work, all of sudden all the dash borad lights started flashing and the car stop. engine would not start back up. I had to have the car towed home and the next day it was towed to the dealership, I was told that there is a problems with the Chev Equinox's oil use, it burns fast and make the plastic parts in the engine break down. I was told that i will need timing chain and pitston replaced or new engine. i filed a complaint with GMC and they said that they don;t know of any problems with the type of car engine that i have. GMC said they will pay $600, toward cost of my repairs about $6500. dollars.
Additional Notes:
I was driving home from work, all of sudden all the dash borad lights started flashing and the car stop. engine would not start back up. I had to have the car towed home and the next day it was towed to the dealership, I was told that there is a problems with the Chev Equinox's oil use, it burns fast and make the plastic parts in the engine break down. I was told that i will need timing chain and pitston replaced or new engine. i filed a complaint with GMC and they said that they don;t know of any problems with the type of car engine that i have. GMC said they will pay $600, toward cost of my repairs about $6500. dollars.
Mfg Campaign: 11558205
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine has failed. This problem is known by Chevrolet Corporation. Yes the vehicle is available for inspection. My safety was put at risk when my vehicle just shut down. This problem with the 2.4 Engine, is a known problem by GM.. About 2 years ago I noticed some oil spots. I then took it to a certified mechanic and had it inspected. They told me that the gaskets and seals of the engine were bad and they needed to be replaced. I had them replaced and it cost me almost $3000.00 out of my pocket. Now, once again, there are oil spots and now there is oil all over the right side (looking at the car from the front) (alternator side). I was driving back home from my daughter's (at night) and my car just quit on me. There were no warning lights nor any sounds. I am now out of a vehicle. I desperately need a vehicle for doctor appointments down state and I am a caregiver as well. I reached out to Chevrolet Support a bit ago. I have the case number. I am requesting for Chevrolet to make this right. I am requesting Chevrolet Manufacturer replace the engine in my vehicle. They know of this problem with the engine and oil consumption.
Corrective Action:
The engine has failed. This problem is known by Chevrolet Corporation. Yes the vehicle is available for inspection. My safety was put at risk when my vehicle just shut down. This problem with the 2.4 Engine, is a known problem by GM.. About 2 years ago I noticed some oil spots. I then took it to a certified mechanic and had it inspected. They told me that the gaskets and seals of the engine were bad and they needed to be replaced. I had them replaced and it cost me almost $3000.00 out of my pocket. Now, once again, there are oil spots and now there is oil all over the right side (looking at the car from the front) (alternator side). I was driving back home from my daughter's (at night) and my car just quit on me. There were no warning lights nor any sounds. I am now out of a vehicle. I desperately need a vehicle for doctor appointments down state and I am a caregiver as well. I reached out to Chevrolet Support a bit ago. I have the case number. I am requesting for Chevrolet to make this right. I am requesting Chevrolet Manufacturer replace the engine in my vehicle. They know of this problem with the engine and oil consumption.
Additional Notes:
The engine has failed. This problem is known by Chevrolet Corporation. Yes the vehicle is available for inspection. My safety was put at risk when my vehicle just shut down. This problem with the 2.4 Engine, is a known problem by GM.. About 2 years ago I noticed some oil spots. I then took it to a certified mechanic and had it inspected. They told me that the gaskets and seals of the engine were bad and they needed to be replaced. I had them replaced and it cost me almost $3000.00 out of my pocket. Now, once again, there are oil spots and now there is oil all over the right side (looking at the car from the front) (alternator side). I was driving back home from my daughter's (at night) and my car just quit on me. There were no warning lights nor any sounds. I am now out of a vehicle. I desperately need a vehicle for doctor appointments down state and I am a caregiver as well. I reached out to Chevrolet Support a bit ago. I have the case number. I am requesting for Chevrolet to make this right. I am requesting Chevrolet Manufacturer replace the engine in my vehicle. They know of this problem with the engine and oil consumption.
Mfg Campaign: 11556506
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Timing chain issues with 2016 Chevy equinox with the echo Tech engine problem with automobile stalling out and running rough at idle. Occasionally will stall out while stopped .
Corrective Action:
Timing chain issues with 2016 Chevy equinox with the echo Tech engine problem with automobile stalling out and running rough at idle. Occasionally will stall out while stopped .
Additional Notes:
Timing chain issues with 2016 Chevy equinox with the echo Tech engine problem with automobile stalling out and running rough at idle. Occasionally will stall out while stopped .
Mfg Campaign: 11556119
Recall Date: Nov 20, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Was in a small accident the air bags never deployed but the seat belts locked saying that I needed to service my air bag system. As I did. The seat belts are no longer locked but the light is still on and the car is telling me to servic we the airbag system
Corrective Action:
Was in a small accident the air bags never deployed but the seat belts locked saying that I needed to service my air bag system. As I did. The seat belts are no longer locked but the light is still on and the car is telling me to servic we the airbag system
Additional Notes:
Was in a small accident the air bags never deployed but the seat belts locked saying that I needed to service my air bag system. As I did. The seat belts are no longer locked but the light is still on and the car is telling me to servic we the airbag system
Mfg Campaign: 11554109
Recall Date: Nov 8, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Was in a small accident the air bags never deployed but the seat belts locked saying that I needed to service my air bag system. As I did. The seat belts are no longer locked but the light is still on and the car is telling me to servic we the airbag system
Corrective Action:
Was in a small accident the air bags never deployed but the seat belts locked saying that I needed to service my air bag system. As I did. The seat belts are no longer locked but the light is still on and the car is telling me to servic we the airbag system
Additional Notes:
Was in a small accident the air bags never deployed but the seat belts locked saying that I needed to service my air bag system. As I did. The seat belts are no longer locked but the light is still on and the car is telling me to servic we the airbag system
Mfg Campaign: 11554109
Recall Date: Nov 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated while operating the vehicle, the check engine warning light illuminated. Upon inspection, it was discovered that the engine oil level was extremely low. The contact stated that the engine had experienced oil consumption failure and engine oil was constantly being added to the engine. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated while operating the vehicle, the check engine warning light illuminated. Upon inspection, it was discovered that the engine oil level was extremely low. The contact stated that the engine had experienced oil consumption failure and engine oil was constantly being added to the engine. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated while operating the vehicle, the check engine warning light illuminated. Upon inspection, it was discovered that the engine oil level was extremely low. The contact stated that the engine had experienced oil consumption failure and engine oil was constantly being added to the engine. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 60,000.
Mfg Campaign: 11553965
Recall Date: Nov 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This vehicle has no leaks and no console indicators to let me know of this issue. The vehicle burns more oil than is acceptable. Was empty with no indication and no oil change due. Dealership admits to faulty design that burns too much oil. Gm admits and agrees to pay a small amount of the cost. Nominal and honestly not acceptable either since I have on record keeping up to date with all maintenance.
Corrective Action:
This vehicle has no leaks and no console indicators to let me know of this issue. The vehicle burns more oil than is acceptable. Was empty with no indication and no oil change due. Dealership admits to faulty design that burns too much oil. Gm admits and agrees to pay a small amount of the cost. Nominal and honestly not acceptable either since I have on record keeping up to date with all maintenance.
Additional Notes:
This vehicle has no leaks and no console indicators to let me know of this issue. The vehicle burns more oil than is acceptable. Was empty with no indication and no oil change due. Dealership admits to faulty design that burns too much oil. Gm admits and agrees to pay a small amount of the cost. Nominal and honestly not acceptable either since I have on record keeping up to date with all maintenance.
Mfg Campaign: 11553581
Recall Date: Nov 4, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my 2016 Chevrolet Equinox, it completely shut down. I was luckily not on a busy road, at the time, I was able to coast part way of the road. Had I been in traffic, and stopped so abruptly, I most likely would have caused an accident. I had it towed back to my house, and then I had to pay someone to haul to dealership to be looked at. Upon Inspection, was told almost completely out of oil, although no low oil, check engine oil indicator light came on. Was also told there were bent valves, and broken rocker arms. They said this is a common problem with this particular motor in similar vehicles. Burning excessive oil, causing major damage to the engine. After reading several complaints, it is easy to see the 2016 Equinox motor has major flaws. We have yet to give go ahead to fix, because price of repair is unknown. A new engine and install could be $8,000. My Equinox had 84,447 miles on it, when this happened. This should not be the life of a motor. Especially with regular oil changes, and maintenance, which it had. I would hate to see it take a fatality, for this engine to be recalled
Corrective Action:
While driving my 2016 Chevrolet Equinox, it completely shut down. I was luckily not on a busy road, at the time, I was able to coast part way of the road. Had I been in traffic, and stopped so abruptly, I most likely would have caused an accident. I had it towed back to my house, and then I had to pay someone to haul to dealership to be looked at. Upon Inspection, was told almost completely out of oil, although no low oil, check engine oil indicator light came on. Was also told there were bent valves, and broken rocker arms. They said this is a common problem with this particular motor in similar vehicles. Burning excessive oil, causing major damage to the engine. After reading several complaints, it is easy to see the 2016 Equinox motor has major flaws. We have yet to give go ahead to fix, because price of repair is unknown. A new engine and install could be $8,000. My Equinox had 84,447 miles on it, when this happened. This should not be the life of a motor. Especially with regular oil changes, and maintenance, which it had. I would hate to see it take a fatality, for this engine to be recalled
Additional Notes:
While driving my 2016 Chevrolet Equinox, it completely shut down. I was luckily not on a busy road, at the time, I was able to coast part way of the road. Had I been in traffic, and stopped so abruptly, I most likely would have caused an accident. I had it towed back to my house, and then I had to pay someone to haul to dealership to be looked at. Upon Inspection, was told almost completely out of oil, although no low oil, check engine oil indicator light came on. Was also told there were bent valves, and broken rocker arms. They said this is a common problem with this particular motor in similar vehicles. Burning excessive oil, causing major damage to the engine. After reading several complaints, it is easy to see the 2016 Equinox motor has major flaws. We have yet to give go ahead to fix, because price of repair is unknown. A new engine and install could be $8,000. My Equinox had 84,447 miles on it, when this happened. This should not be the life of a motor. Especially with regular oil changes, and maintenance, which it had. I would hate to see it take a fatality, for this engine to be recalled
Mfg Campaign: 11553083
Recall Date: Nov 1, 2023
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