Complaints & Recalls
Consumer Complaints
324 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.
Corrective Action:
I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.
Additional Notes:
I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.
Mfg Campaign: 11581227
Recall Date: Apr 4, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Corrective Action:
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Additional Notes:
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Mfg Campaign: 11579146
Recall Date: Mar 24, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Corrective Action:
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Additional Notes:
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Mfg Campaign: 11579146
Recall Date: Mar 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving when my car started knocking. I pulled over on the highway and noticed oil all over the undercarriage of the vehicle. I immediately drove to the dealership and had the mechanics take a look. They came back and said, "The rear main seal was leaking due to a plugged PCV port that froze because of the cold weather. This caused high crankcase pressure to build, which blew out the rear main seal." Looking online, I found that this appears to be a common problem. The dealership said they could fix it by drilling the hole in the PCV port bigger, but there is currently no recall on this issue. Just to replace the seal, they are charging $2500, with an additional few hundred dollars to enlarge the PCV port. Thankfully, I was able to pull over and get it to the dealership. I can only imagine how bad things could have been if I hadn't been in a relatively safe spot.
Corrective Action:
I was driving when my car started knocking. I pulled over on the highway and noticed oil all over the undercarriage of the vehicle. I immediately drove to the dealership and had the mechanics take a look. They came back and said, "The rear main seal was leaking due to a plugged PCV port that froze because of the cold weather. This caused high crankcase pressure to build, which blew out the rear main seal." Looking online, I found that this appears to be a common problem. The dealership said they could fix it by drilling the hole in the PCV port bigger, but there is currently no recall on this issue. Just to replace the seal, they are charging $2500, with an additional few hundred dollars to enlarge the PCV port. Thankfully, I was able to pull over and get it to the dealership. I can only imagine how bad things could have been if I hadn't been in a relatively safe spot.
Additional Notes:
I was driving when my car started knocking. I pulled over on the highway and noticed oil all over the undercarriage of the vehicle. I immediately drove to the dealership and had the mechanics take a look. They came back and said, "The rear main seal was leaking due to a plugged PCV port that froze because of the cold weather. This caused high crankcase pressure to build, which blew out the rear main seal." Looking online, I found that this appears to be a common problem. The dealership said they could fix it by drilling the hole in the PCV port bigger, but there is currently no recall on this issue. Just to replace the seal, they are charging $2500, with an additional few hundred dollars to enlarge the PCV port. Thankfully, I was able to pull over and get it to the dealership. I can only imagine how bad things could have been if I hadn't been in a relatively safe spot.
Mfg Campaign: 11578084
Recall Date: Mar 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11577105
Recall Date: Mar 13, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11577105
Recall Date: Mar 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my vehicle when it started putting at a red light. I was close to my place of employment so I drove it the few blocks there and parked it. When I went to start it on my lunch break I heard a bunch of rattling under the hood and it wouldn’t drive. I checked the oil and realized All of the oil had leaked out.
Corrective Action:
I was driving my vehicle when it started putting at a red light. I was close to my place of employment so I drove it the few blocks there and parked it. When I went to start it on my lunch break I heard a bunch of rattling under the hood and it wouldn’t drive. I checked the oil and realized All of the oil had leaked out.
Additional Notes:
I was driving my vehicle when it started putting at a red light. I was close to my place of employment so I drove it the few blocks there and parked it. When I went to start it on my lunch break I heard a bunch of rattling under the hood and it wouldn’t drive. I checked the oil and realized All of the oil had leaked out.
Mfg Campaign: 11574726
Recall Date: Feb 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
Corrective Action:
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
Additional Notes:
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
Mfg Campaign: 11569881
Recall Date: Feb 5, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
Corrective Action:
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
Additional Notes:
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
Mfg Campaign: 11569881
Recall Date: Feb 5, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
No problems with car Oil life says 19% told by chevey dealership service department don't have to change oil till 0% Filled up car at gas pump and pulled away In middle of turning reduce power alarm, traction control and check engine yell at me I was just able to get the car into a parking spot Take car to chevey dealership service department and they said It is turning of too easy meaning the timing chain slipped and there is NO oils on the dip stick even though it was just there to get oil change at 6K and oil life reader say 19% No sound, No hard turn over, No shifting issues I was glad I wasnt on the highway for it to slipped without warning while driving
Corrective Action:
No problems with car Oil life says 19% told by chevey dealership service department don't have to change oil till 0% Filled up car at gas pump and pulled away In middle of turning reduce power alarm, traction control and check engine yell at me I was just able to get the car into a parking spot Take car to chevey dealership service department and they said It is turning of too easy meaning the timing chain slipped and there is NO oils on the dip stick even though it was just there to get oil change at 6K and oil life reader say 19% No sound, No hard turn over, No shifting issues I was glad I wasnt on the highway for it to slipped without warning while driving
Additional Notes:
No problems with car Oil life says 19% told by chevey dealership service department don't have to change oil till 0% Filled up car at gas pump and pulled away In middle of turning reduce power alarm, traction control and check engine yell at me I was just able to get the car into a parking spot Take car to chevey dealership service department and they said It is turning of too easy meaning the timing chain slipped and there is NO oils on the dip stick even though it was just there to get oil change at 6K and oil life reader say 19% No sound, No hard turn over, No shifting issues I was glad I wasnt on the highway for it to slipped without warning while driving
Mfg Campaign: 11569418
Recall Date: Feb 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
Corrective Action:
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
Additional Notes:
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
Mfg Campaign: 11569488
Recall Date: Feb 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
Corrective Action:
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
Additional Notes:
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500.00 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: •Finding: .Other engine oil leak issue •Recommendation: See technician notes below •Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. •Full recommendation: •-Remove valve cover and clean pcv passages •-Remove intake, replace pcv valve, and clean pcv passages. •-Replace rear main seal •-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
Mfg Campaign: 11569488
Recall Date: Feb 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Mfg Campaign: 11569228
Recall Date: Feb 1, 2024
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Corrective Action:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Additional Notes:
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Mfg Campaign: 11569228
Recall Date: Feb 1, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Corrective Action:
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Additional Notes:
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Mfg Campaign: 11569239
Recall Date: Feb 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Corrective Action:
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Additional Notes:
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Mfg Campaign: 11569239
Recall Date: Feb 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Took the vehicle in due to poor function to be addressed and the vehicle was found to have no oil in the engine. 5 quarts of oil was just placed in the engine at the beginning of the week and was told that the engine is burning oil very badly. This is very concerning as I am seeing that other people are having this exact issue, often while driving on the highway. We are only driving this vehicle if absolutely necessary and do not have the money to replace the engine and the pistons. We have been diligent with frequent oil changes but we cannot keep pouring oil in this vehicle only for it to be gone within days or hours. This is a huge safety risk and could cause injury or death to myself, my children or others on the road. The check engine light came on after the oil was added. Took to our mechanic and they confirmed that the entire engine or at least all the pistons will need to be replaced in order to make this vehicle safe for driving. Called General Motors about this issue and was informed this very vehicle is in class-action lawsuit for the very same thing my vehicle is experiencing and that a recall should be coming out, but no one knows when this recall will come out. This is a common problem seen with the equinoxes and it needs to be fixed by the dealer or General Motors.
Corrective Action:
Took the vehicle in due to poor function to be addressed and the vehicle was found to have no oil in the engine. 5 quarts of oil was just placed in the engine at the beginning of the week and was told that the engine is burning oil very badly. This is very concerning as I am seeing that other people are having this exact issue, often while driving on the highway. We are only driving this vehicle if absolutely necessary and do not have the money to replace the engine and the pistons. We have been diligent with frequent oil changes but we cannot keep pouring oil in this vehicle only for it to be gone within days or hours. This is a huge safety risk and could cause injury or death to myself, my children or others on the road. The check engine light came on after the oil was added. Took to our mechanic and they confirmed that the entire engine or at least all the pistons will need to be replaced in order to make this vehicle safe for driving. Called General Motors about this issue and was informed this very vehicle is in class-action lawsuit for the very same thing my vehicle is experiencing and that a recall should be coming out, but no one knows when this recall will come out. This is a common problem seen with the equinoxes and it needs to be fixed by the dealer or General Motors.
Additional Notes:
Took the vehicle in due to poor function to be addressed and the vehicle was found to have no oil in the engine. 5 quarts of oil was just placed in the engine at the beginning of the week and was told that the engine is burning oil very badly. This is very concerning as I am seeing that other people are having this exact issue, often while driving on the highway. We are only driving this vehicle if absolutely necessary and do not have the money to replace the engine and the pistons. We have been diligent with frequent oil changes but we cannot keep pouring oil in this vehicle only for it to be gone within days or hours. This is a huge safety risk and could cause injury or death to myself, my children or others on the road. The check engine light came on after the oil was added. Took to our mechanic and they confirmed that the entire engine or at least all the pistons will need to be replaced in order to make this vehicle safe for driving. Called General Motors about this issue and was informed this very vehicle is in class-action lawsuit for the very same thing my vehicle is experiencing and that a recall should be coming out, but no one knows when this recall will come out. This is a common problem seen with the equinoxes and it needs to be fixed by the dealer or General Motors.
Mfg Campaign: 11569332
Recall Date: Feb 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Cold weather here apparently caused the rear main seal to blow out and leak all of my oil out of the vehicle very quickly. Now I’m left with a car that will not run, extended warranty will not cover. I’ve read MANY stories of the same exact thing happening to equinoxes. If this is so common why is it not covered? I have 2 small children 6 and under and work full time. I cannot afford a new vehicle. So disappointing this is such a common problem yet not covered at all leaving people without a vehicle.
Corrective Action:
Cold weather here apparently caused the rear main seal to blow out and leak all of my oil out of the vehicle very quickly. Now I’m left with a car that will not run, extended warranty will not cover. I’ve read MANY stories of the same exact thing happening to equinoxes. If this is so common why is it not covered? I have 2 small children 6 and under and work full time. I cannot afford a new vehicle. So disappointing this is such a common problem yet not covered at all leaving people without a vehicle.
Additional Notes:
Cold weather here apparently caused the rear main seal to blow out and leak all of my oil out of the vehicle very quickly. Now I’m left with a car that will not run, extended warranty will not cover. I’ve read MANY stories of the same exact thing happening to equinoxes. If this is so common why is it not covered? I have 2 small children 6 and under and work full time. I cannot afford a new vehicle. So disappointing this is such a common problem yet not covered at all leaving people without a vehicle.
Mfg Campaign: 11569123
Recall Date: Jan 31, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The PCV System froze causing the rear main seal to blow on my 2017 Chevrolet Equinox Premier. No prior warnings such as check engine light of any kind. In a matter of one minute I was driving 65 miles an hour on the highway to a warning popping up on my LCD screen stating "engine oil pressure low - shut down engine now". Didn't even have an opportunity to shut it down, within 30 seconds of that message the car shut itself down. This could have caused injury to myself and others but i was able to get to shoulder before total engine failure. This happened after several days of below 0 temperatures, snow and ice.
Corrective Action:
The PCV System froze causing the rear main seal to blow on my 2017 Chevrolet Equinox Premier. No prior warnings such as check engine light of any kind. In a matter of one minute I was driving 65 miles an hour on the highway to a warning popping up on my LCD screen stating "engine oil pressure low - shut down engine now". Didn't even have an opportunity to shut it down, within 30 seconds of that message the car shut itself down. This could have caused injury to myself and others but i was able to get to shoulder before total engine failure. This happened after several days of below 0 temperatures, snow and ice.
Additional Notes:
The PCV System froze causing the rear main seal to blow on my 2017 Chevrolet Equinox Premier. No prior warnings such as check engine light of any kind. In a matter of one minute I was driving 65 miles an hour on the highway to a warning popping up on my LCD screen stating "engine oil pressure low - shut down engine now". Didn't even have an opportunity to shut it down, within 30 seconds of that message the car shut itself down. This could have caused injury to myself and others but i was able to get to shoulder before total engine failure. This happened after several days of below 0 temperatures, snow and ice.
Mfg Campaign: 11568327
Recall Date: Jan 28, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While in rush hour traffic in temperatures at 5 degrees or lower my car came up with a warning light of "Engine Power Reduced" as I proceeded to cross over to the right lane of the highway in order to pull onto the shoulder of the road the car lost all engine power. The car was towed to a Chevy dealer for assessment of "rear seal blown causing oil leak and ruining the engine causing needed replacement" My safety & that of other vehicles around me were in danger from the engine power going from 55 to 0 in moments in rush hour traffic in extreme temperatures. The car was assessed by the repair shop & our auto insurance.
Corrective Action:
While in rush hour traffic in temperatures at 5 degrees or lower my car came up with a warning light of "Engine Power Reduced" as I proceeded to cross over to the right lane of the highway in order to pull onto the shoulder of the road the car lost all engine power. The car was towed to a Chevy dealer for assessment of "rear seal blown causing oil leak and ruining the engine causing needed replacement" My safety & that of other vehicles around me were in danger from the engine power going from 55 to 0 in moments in rush hour traffic in extreme temperatures. The car was assessed by the repair shop & our auto insurance.
Additional Notes:
While in rush hour traffic in temperatures at 5 degrees or lower my car came up with a warning light of "Engine Power Reduced" as I proceeded to cross over to the right lane of the highway in order to pull onto the shoulder of the road the car lost all engine power. The car was towed to a Chevy dealer for assessment of "rear seal blown causing oil leak and ruining the engine causing needed replacement" My safety & that of other vehicles around me were in danger from the engine power going from 55 to 0 in moments in rush hour traffic in extreme temperatures. The car was assessed by the repair shop & our auto insurance.
Mfg Campaign: 11568022
Recall Date: Jan 26, 2024
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