Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18136
Recall Date: Apr 19, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
487 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Corrective Action:
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Additional Notes:
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Mfg Campaign: 11399042
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Corrective Action:
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Additional Notes:
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Mfg Campaign: 11399042
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.
Corrective Action:
AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.
Additional Notes:
AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.
Mfg Campaign: 11398547
Recall Date: Mar 1, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN MOTION DRIVING ON RT 73 HEADED NORTH IN A STRAIT DRIVING DIRECTION. BREAK PEDAL WOULD NOT GO DOWN. STUCK IN UP POSITION ENABLING THE VEHICLE TO STOP.
Corrective Action:
WHILE IN MOTION DRIVING ON RT 73 HEADED NORTH IN A STRAIT DRIVING DIRECTION. BREAK PEDAL WOULD NOT GO DOWN. STUCK IN UP POSITION ENABLING THE VEHICLE TO STOP.
Additional Notes:
WHILE IN MOTION DRIVING ON RT 73 HEADED NORTH IN A STRAIT DRIVING DIRECTION. BREAK PEDAL WOULD NOT GO DOWN. STUCK IN UP POSITION ENABLING THE VEHICLE TO STOP.
Mfg Campaign: 11396176
Recall Date: Feb 14, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT WAS SPEAKING ON BEHALF OF HIS DAUGHTER WHO OWNS A 2018 CHEVROLET EQUINOX. THE CONTACTS DAUGHTER WAS APPROACHING AN INTERSECTION AT LOW SPEEDS, WHEN THE BRAKE PEDAL FAILED TO ENGAGED PROPERLY AND TRAVELED TO THE FLOOR CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. NO INJURIES WERE SUSTAINED. NO MEDICAL ATTENTION WAS REQUIRED. NO POLICE REPORT WAS FILED. THE CONTACTS DAUGHTER MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER PRIORITY CHEVROLET (1495 S MILITARY HWY, CHESAPEAKE, VA 23320 757) 424-1811) WHERE IT WAS PENDING A DIAGNOSTIC TEST. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT GRILL AND BUMPER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. NHTSA CAMPAIGN NUMBER: 18V576000 (SERVICE BRAKES, HYDRAULIC) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *DT*JB
Corrective Action:
TL* THE CONTACT WAS SPEAKING ON BEHALF OF HIS DAUGHTER WHO OWNS A 2018 CHEVROLET EQUINOX. THE CONTACTS DAUGHTER WAS APPROACHING AN INTERSECTION AT LOW SPEEDS, WHEN THE BRAKE PEDAL FAILED TO ENGAGED PROPERLY AND TRAVELED TO THE FLOOR CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. NO INJURIES WERE SUSTAINED. NO MEDICAL ATTENTION WAS REQUIRED. NO POLICE REPORT WAS FILED. THE CONTACTS DAUGHTER MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER PRIORITY CHEVROLET (1495 S MILITARY HWY, CHESAPEAKE, VA 23320 757) 424-1811) WHERE IT WAS PENDING A DIAGNOSTIC TEST. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT GRILL AND BUMPER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. NHTSA CAMPAIGN NUMBER: 18V576000 (SERVICE BRAKES, HYDRAULIC) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *DT*JB
Additional Notes:
TL* THE CONTACT WAS SPEAKING ON BEHALF OF HIS DAUGHTER WHO OWNS A 2018 CHEVROLET EQUINOX. THE CONTACTS DAUGHTER WAS APPROACHING AN INTERSECTION AT LOW SPEEDS, WHEN THE BRAKE PEDAL FAILED TO ENGAGED PROPERLY AND TRAVELED TO THE FLOOR CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. NO INJURIES WERE SUSTAINED. NO MEDICAL ATTENTION WAS REQUIRED. NO POLICE REPORT WAS FILED. THE CONTACTS DAUGHTER MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER PRIORITY CHEVROLET (1495 S MILITARY HWY, CHESAPEAKE, VA 23320 757) 424-1811) WHERE IT WAS PENDING A DIAGNOSTIC TEST. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT GRILL AND BUMPER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. NHTSA CAMPAIGN NUMBER: 18V576000 (SERVICE BRAKES, HYDRAULIC) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *DT*JB
Mfg Campaign: 11395282
Recall Date: Feb 8, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WIPERS ON THIS CAR HAVE NEVER BEEN RIGHT. I HAD THEM LOOKED AT OCT 2018. NOW THEY STOPPED WORKING COMPLETELY. IF YOU GOOGLE IT, MANY PEOPLE HAVE HAD THE SAME ISSUE SINCE 2000. THIS SHOULD BE A RECALL!
Corrective Action:
THE WIPERS ON THIS CAR HAVE NEVER BEEN RIGHT. I HAD THEM LOOKED AT OCT 2018. NOW THEY STOPPED WORKING COMPLETELY. IF YOU GOOGLE IT, MANY PEOPLE HAVE HAD THE SAME ISSUE SINCE 2000. THIS SHOULD BE A RECALL!
Additional Notes:
THE WIPERS ON THIS CAR HAVE NEVER BEEN RIGHT. I HAD THEM LOOKED AT OCT 2018. NOW THEY STOPPED WORKING COMPLETELY. IF YOU GOOGLE IT, MANY PEOPLE HAVE HAD THE SAME ISSUE SINCE 2000. THIS SHOULD BE A RECALL!
Mfg Campaign: 11394620
Recall Date: Feb 4, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!
Corrective Action:
AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!
Additional Notes:
AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!
Mfg Campaign: 11390074
Recall Date: Jan 26, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!
Corrective Action:
AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!
Additional Notes:
AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!
Mfg Campaign: 11390074
Recall Date: Jan 26, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Corrective Action:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Additional Notes:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Mfg Campaign: 11388786
Recall Date: Jan 19, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Corrective Action:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Additional Notes:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Mfg Campaign: 11388786
Recall Date: Jan 19, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Corrective Action:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Additional Notes:
CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.
Mfg Campaign: 11388786
Recall Date: Jan 19, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS DRIVING IN STOP/GO TRAFFIC - ABOUT 35-40 MPH. WENT TO HIT THE BRAKES AND THE BRAKE PAD WOULDN'T MOVE. I PUMPED AND NOTHING HAPPENED. NO LIGHTS/WARNINGS ON THE DASH, AND THE CAR HAD FUNCTIONED FINE PRIOR TO THEN. I HAD TO THROW THE CAR TO NEUTRAL, TRY TO VEER INTO ANOTHER LANE, THEN PULL EMERGENCY BRAKE TO KEEP FROM HITTING ANOTHER CAR. WARNING THEN CAME ACROSS THE DASH SAYING "BRAKE ASSIST SERVICE NEEDED" (OR SOMETHING TO THAT EFFECT). THE CAR IS NOW AT THE DEALERSHIP- WAS TOLD THAT THE VACUMN PUMP FAILED, THE GEAR INSIDE BROKE APART AND THE PIECES HAVE BEEN TAKEN INTO THE ENGINE, SO THEY HAVE TO REPLACE THE PUMP AND GET THE PIECES OUT OF THE ENGINE. NO ABS WARNING PRIOR, NO OTHER ENGINE TROUBLE OR OTHER WARNING LIGHTS PRIOR TO THIS HAPPENING. 86K MILES, 2018 EQUINOX.
Corrective Action:
WAS DRIVING IN STOP/GO TRAFFIC - ABOUT 35-40 MPH. WENT TO HIT THE BRAKES AND THE BRAKE PAD WOULDN'T MOVE. I PUMPED AND NOTHING HAPPENED. NO LIGHTS/WARNINGS ON THE DASH, AND THE CAR HAD FUNCTIONED FINE PRIOR TO THEN. I HAD TO THROW THE CAR TO NEUTRAL, TRY TO VEER INTO ANOTHER LANE, THEN PULL EMERGENCY BRAKE TO KEEP FROM HITTING ANOTHER CAR. WARNING THEN CAME ACROSS THE DASH SAYING "BRAKE ASSIST SERVICE NEEDED" (OR SOMETHING TO THAT EFFECT). THE CAR IS NOW AT THE DEALERSHIP- WAS TOLD THAT THE VACUMN PUMP FAILED, THE GEAR INSIDE BROKE APART AND THE PIECES HAVE BEEN TAKEN INTO THE ENGINE, SO THEY HAVE TO REPLACE THE PUMP AND GET THE PIECES OUT OF THE ENGINE. NO ABS WARNING PRIOR, NO OTHER ENGINE TROUBLE OR OTHER WARNING LIGHTS PRIOR TO THIS HAPPENING. 86K MILES, 2018 EQUINOX.
Additional Notes:
WAS DRIVING IN STOP/GO TRAFFIC - ABOUT 35-40 MPH. WENT TO HIT THE BRAKES AND THE BRAKE PAD WOULDN'T MOVE. I PUMPED AND NOTHING HAPPENED. NO LIGHTS/WARNINGS ON THE DASH, AND THE CAR HAD FUNCTIONED FINE PRIOR TO THEN. I HAD TO THROW THE CAR TO NEUTRAL, TRY TO VEER INTO ANOTHER LANE, THEN PULL EMERGENCY BRAKE TO KEEP FROM HITTING ANOTHER CAR. WARNING THEN CAME ACROSS THE DASH SAYING "BRAKE ASSIST SERVICE NEEDED" (OR SOMETHING TO THAT EFFECT). THE CAR IS NOW AT THE DEALERSHIP- WAS TOLD THAT THE VACUMN PUMP FAILED, THE GEAR INSIDE BROKE APART AND THE PIECES HAVE BEEN TAKEN INTO THE ENGINE, SO THEY HAVE TO REPLACE THE PUMP AND GET THE PIECES OUT OF THE ENGINE. NO ABS WARNING PRIOR, NO OTHER ENGINE TROUBLE OR OTHER WARNING LIGHTS PRIOR TO THIS HAPPENING. 86K MILES, 2018 EQUINOX.
Mfg Campaign: 11387747
Recall Date: Jan 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES FAILED FOLLOWING A VACUUM PUMP FAILURE WHILE DRIVING AT FASTER SPEEDS ON A BUSY CITY STREET (45MPH). "REDUCED ENGINE POWER" WAS DISPLAYED AND WHEN I APPLIED THE BRAKES, THE PEDAL FELT SOLID AND DID NOT DEPRESS. USING THE NEUTRAL GEAR AND PARKING BRAKE I WAS ABLE TO STOP THE CAR. THIS COULD HAVE BEEN A FATAL FAILURE IN A DIFFERENT SCENARIO WITH A LESSER DRIVER
Corrective Action:
BRAKES FAILED FOLLOWING A VACUUM PUMP FAILURE WHILE DRIVING AT FASTER SPEEDS ON A BUSY CITY STREET (45MPH). "REDUCED ENGINE POWER" WAS DISPLAYED AND WHEN I APPLIED THE BRAKES, THE PEDAL FELT SOLID AND DID NOT DEPRESS. USING THE NEUTRAL GEAR AND PARKING BRAKE I WAS ABLE TO STOP THE CAR. THIS COULD HAVE BEEN A FATAL FAILURE IN A DIFFERENT SCENARIO WITH A LESSER DRIVER
Additional Notes:
BRAKES FAILED FOLLOWING A VACUUM PUMP FAILURE WHILE DRIVING AT FASTER SPEEDS ON A BUSY CITY STREET (45MPH). "REDUCED ENGINE POWER" WAS DISPLAYED AND WHEN I APPLIED THE BRAKES, THE PEDAL FELT SOLID AND DID NOT DEPRESS. USING THE NEUTRAL GEAR AND PARKING BRAKE I WAS ABLE TO STOP THE CAR. THIS COULD HAVE BEEN A FATAL FAILURE IN A DIFFERENT SCENARIO WITH A LESSER DRIVER
Mfg Campaign: 11387419
Recall Date: Jan 10, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Corrective Action:
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Additional Notes:
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Mfg Campaign: 11387232
Recall Date: Jan 8, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Corrective Action:
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Additional Notes:
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Mfg Campaign: 11387232
Recall Date: Jan 8, 2021
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
I NOTICED THAT MY LEGS KEPT HURTING ME AND DID NOT KNOW WHERE IT WAS COMING FROM. IT FELT LIKE I COULDN'T WALK FOR ABOUT A MONTH. AFTER NOT DRIVING FOR THREE DAYS I FOUND OUT THAT CAUSE OF THE PAIN COMING FROM MY 2018 EQUINOX DRIVERS SEAT. I PUT A PILLOW IN THE DRIVER SEAT AND THE PAIN WENT AWAY. IT IS NOT SAFE TO DRIVE WITH THE PILLOW BECAUSE IT IS ALWAYS SLIDING AND MY FOOT KEEPS SLIDING OFF THE PEDALS. GM NEED TO DO SOMETHING ABOUT THIS BECAUSE THEY ALREADY KNOW ABOUT THIS PROBLEM WITH THE SEATS. GM SHOULD HAVE REPLACEMENT SEAT FOR THESE VEHICLES INSTEAD OF DOING NOTHING ABOUT IT. PLEASE HELP. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
I NOTICED THAT MY LEGS KEPT HURTING ME AND DID NOT KNOW WHERE IT WAS COMING FROM. IT FELT LIKE I COULDN'T WALK FOR ABOUT A MONTH. AFTER NOT DRIVING FOR THREE DAYS I FOUND OUT THAT CAUSE OF THE PAIN COMING FROM MY 2018 EQUINOX DRIVERS SEAT. I PUT A PILLOW IN THE DRIVER SEAT AND THE PAIN WENT AWAY. IT IS NOT SAFE TO DRIVE WITH THE PILLOW BECAUSE IT IS ALWAYS SLIDING AND MY FOOT KEEPS SLIDING OFF THE PEDALS. GM NEED TO DO SOMETHING ABOUT THIS BECAUSE THEY ALREADY KNOW ABOUT THIS PROBLEM WITH THE SEATS. GM SHOULD HAVE REPLACEMENT SEAT FOR THESE VEHICLES INSTEAD OF DOING NOTHING ABOUT IT. PLEASE HELP. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
I NOTICED THAT MY LEGS KEPT HURTING ME AND DID NOT KNOW WHERE IT WAS COMING FROM. IT FELT LIKE I COULDN'T WALK FOR ABOUT A MONTH. AFTER NOT DRIVING FOR THREE DAYS I FOUND OUT THAT CAUSE OF THE PAIN COMING FROM MY 2018 EQUINOX DRIVERS SEAT. I PUT A PILLOW IN THE DRIVER SEAT AND THE PAIN WENT AWAY. IT IS NOT SAFE TO DRIVE WITH THE PILLOW BECAUSE IT IS ALWAYS SLIDING AND MY FOOT KEEPS SLIDING OFF THE PEDALS. GM NEED TO DO SOMETHING ABOUT THIS BECAUSE THEY ALREADY KNOW ABOUT THIS PROBLEM WITH THE SEATS. GM SHOULD HAVE REPLACEMENT SEAT FOR THESE VEHICLES INSTEAD OF DOING NOTHING ABOUT IT. PLEASE HELP. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11386715
Recall Date: Jan 5, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE REAR WINDSHIELD WIPER STOPPED WORKING TWO YEARS AFTER PURCHASING THE VEHICLE.
Corrective Action:
THE REAR WINDSHIELD WIPER STOPPED WORKING TWO YEARS AFTER PURCHASING THE VEHICLE.
Additional Notes:
THE REAR WINDSHIELD WIPER STOPPED WORKING TWO YEARS AFTER PURCHASING THE VEHICLE.
Mfg Campaign: 11386353
Recall Date: Jan 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Corrective Action:
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Additional Notes:
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Mfg Campaign: 11386355
Recall Date: Jan 4, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Corrective Action:
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Additional Notes:
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Mfg Campaign: 11386355
Recall Date: Jan 4, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR STARTED GOING INTO AUTO STOP AND WOULD NOT GO FORWARD ONE THE BRAKE WAS RELEASED ON THE HIGHWAY OR AT STOP SIGNS. THIS CAUSED US TO ALMOST HAVE A WRECK BECAUSE THE CAR WOULDN'T GO WHEN IT NEEDED TO WHEN PULLING OUT ONTO A ROAD WHEN IT WAS CLEAR TO GO. IT CREATED A TIME LAG THAT COULD CAUSE AN ACCIDENT.WE ALSO ALMOST ROLLED INTO THE CAR BEHIND US WHILE STOPED AT AN INTERSECTION ON A HILL THAT ENTERED A HIGHWAY. WE TOOK THE CAR TO THE DEALERSHIP. THE FIRST TIME THEY CHARGED US FOR DIAGNOSTIC AND ONLY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY WHEN WE PICKED IT UP. THEN THEY CHANGED A SENSOR, AND WE HAD TO BRING IT BACK. THEN THEY REBUILT THE TRANSMISSION. WE HAVE TO BRING IT BACK THE SAME DAY. THEN THEY REPLACED THE TORQUE CONVERTER. WE JUST PICKED IT UP TODAY.
Corrective Action:
THE CAR STARTED GOING INTO AUTO STOP AND WOULD NOT GO FORWARD ONE THE BRAKE WAS RELEASED ON THE HIGHWAY OR AT STOP SIGNS. THIS CAUSED US TO ALMOST HAVE A WRECK BECAUSE THE CAR WOULDN'T GO WHEN IT NEEDED TO WHEN PULLING OUT ONTO A ROAD WHEN IT WAS CLEAR TO GO. IT CREATED A TIME LAG THAT COULD CAUSE AN ACCIDENT.WE ALSO ALMOST ROLLED INTO THE CAR BEHIND US WHILE STOPED AT AN INTERSECTION ON A HILL THAT ENTERED A HIGHWAY. WE TOOK THE CAR TO THE DEALERSHIP. THE FIRST TIME THEY CHARGED US FOR DIAGNOSTIC AND ONLY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY WHEN WE PICKED IT UP. THEN THEY CHANGED A SENSOR, AND WE HAD TO BRING IT BACK. THEN THEY REBUILT THE TRANSMISSION. WE HAVE TO BRING IT BACK THE SAME DAY. THEN THEY REPLACED THE TORQUE CONVERTER. WE JUST PICKED IT UP TODAY.
Additional Notes:
THE CAR STARTED GOING INTO AUTO STOP AND WOULD NOT GO FORWARD ONE THE BRAKE WAS RELEASED ON THE HIGHWAY OR AT STOP SIGNS. THIS CAUSED US TO ALMOST HAVE A WRECK BECAUSE THE CAR WOULDN'T GO WHEN IT NEEDED TO WHEN PULLING OUT ONTO A ROAD WHEN IT WAS CLEAR TO GO. IT CREATED A TIME LAG THAT COULD CAUSE AN ACCIDENT.WE ALSO ALMOST ROLLED INTO THE CAR BEHIND US WHILE STOPED AT AN INTERSECTION ON A HILL THAT ENTERED A HIGHWAY. WE TOOK THE CAR TO THE DEALERSHIP. THE FIRST TIME THEY CHARGED US FOR DIAGNOSTIC AND ONLY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY WHEN WE PICKED IT UP. THEN THEY CHANGED A SENSOR, AND WE HAD TO BRING IT BACK. THEN THEY REBUILT THE TRANSMISSION. WE HAVE TO BRING IT BACK THE SAME DAY. THEN THEY REPLACED THE TORQUE CONVERTER. WE JUST PICKED IT UP TODAY.
Mfg Campaign: 11385951
Recall Date: Dec 31, 2020
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