Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18136
Recall Date: Apr 19, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
487 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT
Corrective Action:
USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT
Additional Notes:
USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT
Mfg Campaign: 11230836
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT
Corrective Action:
USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT
Additional Notes:
USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT
Mfg Campaign: 11230836
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE PASSENGER SIDE WINDSHIELD EXPLODED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE PASSENGER SIDE WINDSHIELD EXPLODED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE PASSENGER SIDE WINDSHIELD EXPLODED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11210622
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Corrective Action:
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Additional Notes:
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Mfg Campaign: 11209682
Recall Date: May 24, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Corrective Action:
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Additional Notes:
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Mfg Campaign: 11209682
Recall Date: May 24, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I AM DRIVING DOWN THE HIGHWAY WHEN I GET A WARNING SAYING SERVICE BRAKES. I WENT TO HIT MY BRAKES AND I HAD NONE AT ALL! I ALMOST HIT A CAR BECAUSE IT WAS GETTING OFF THE RAMP AND HIT ITS BRAKES. I HAD TO GO OVER TO THE SIDE OF THE ROAD TO KEEP FROM HITTING IT. I FOUND OUT THAT THE BRAKE VACUUM PUMP WENT OUT. I KNOW THAT GM IS DOING A INVESTIGATION ON THIS. MY CAR IS NOW AT THE DEALERSHIP GETTING REPAIRED. I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. I HAD NO WARNING AT ALL THAT MY BRAKES WAS NOT GOING TO WORK. THANK GOD I WAS ABLE TO GET STOPPED WITHOUT BEING IN A ACCIDENT. THIS IS A BIG SAFETY HAZARD!!!!!
Corrective Action:
I AM DRIVING DOWN THE HIGHWAY WHEN I GET A WARNING SAYING SERVICE BRAKES. I WENT TO HIT MY BRAKES AND I HAD NONE AT ALL! I ALMOST HIT A CAR BECAUSE IT WAS GETTING OFF THE RAMP AND HIT ITS BRAKES. I HAD TO GO OVER TO THE SIDE OF THE ROAD TO KEEP FROM HITTING IT. I FOUND OUT THAT THE BRAKE VACUUM PUMP WENT OUT. I KNOW THAT GM IS DOING A INVESTIGATION ON THIS. MY CAR IS NOW AT THE DEALERSHIP GETTING REPAIRED. I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. I HAD NO WARNING AT ALL THAT MY BRAKES WAS NOT GOING TO WORK. THANK GOD I WAS ABLE TO GET STOPPED WITHOUT BEING IN A ACCIDENT. THIS IS A BIG SAFETY HAZARD!!!!!
Additional Notes:
I AM DRIVING DOWN THE HIGHWAY WHEN I GET A WARNING SAYING SERVICE BRAKES. I WENT TO HIT MY BRAKES AND I HAD NONE AT ALL! I ALMOST HIT A CAR BECAUSE IT WAS GETTING OFF THE RAMP AND HIT ITS BRAKES. I HAD TO GO OVER TO THE SIDE OF THE ROAD TO KEEP FROM HITTING IT. I FOUND OUT THAT THE BRAKE VACUUM PUMP WENT OUT. I KNOW THAT GM IS DOING A INVESTIGATION ON THIS. MY CAR IS NOW AT THE DEALERSHIP GETTING REPAIRED. I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. I HAD NO WARNING AT ALL THAT MY BRAKES WAS NOT GOING TO WORK. THANK GOD I WAS ABLE TO GET STOPPED WITHOUT BEING IN A ACCIDENT. THIS IS A BIG SAFETY HAZARD!!!!!
Mfg Campaign: 11205740
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I HAVE BEEN HAVING ISSUES WITH THE TIRES , AT FIRST I HAD A SCREW IN THE BACK PASSENGER TIRE . THE DEALERSHIP DID FIX THAT, THEN I HAD TO TAKE THE VEHICLE BACK BECAUSE THE SAME TIRE KEPT LOOSING AIR THEN IT WAS THE VALVE STEM, NOW THE TIRE ON THE BACK PASSENGER SIDE IS SHOWING THAT IT IS LOW AND I HAVE HAD TO GO TO THE DEALERSHIP, THEY ARE GIVING ME GRIEF ABOUT THESE [XXX] TIRES ! I DON'T KNOW IF IT IS SOMETHING GOING ON WITH THE SENSORS OR IF THEY JUST NEED TO GO ON AND REPLACE THESE TIRES SINCE I AM ON THE NEW TIRES FOR LIFE PROGRAM BUT EVERY TIME I HAVE TO GO TO THE DEALERSHIP I END UP WITH ATTITUDE FROM THEM AND A MIGRAINE FROM HAVING TO DEAL WITH SOME SMART [XXX] THAT IS TELLING ME THAT I CAN'T GET A NEW TIRE UNTIL THEY DETERMINE THAT I CAN OR IF IT IS A SENSOR ISSUE I'M GONNA HAVE TO PAY FOR IT! NO SIR !!! THIS VEHICLE IS BRAND [XXX] NEW !!! I WILL GET A LAWYER AND I WILL SEE CHEVROLET DEALERSHIP AND WHOMEVER IN COURT AND Y'ALL CAN BUY THIS CRAP CAR BACK! EITHER FIX THIS ISSUE OR WE CAN DO THIS ANOTHER WAY PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAVE BEEN HAVING ISSUES WITH THE TIRES , AT FIRST I HAD A SCREW IN THE BACK PASSENGER TIRE . THE DEALERSHIP DID FIX THAT, THEN I HAD TO TAKE THE VEHICLE BACK BECAUSE THE SAME TIRE KEPT LOOSING AIR THEN IT WAS THE VALVE STEM, NOW THE TIRE ON THE BACK PASSENGER SIDE IS SHOWING THAT IT IS LOW AND I HAVE HAD TO GO TO THE DEALERSHIP, THEY ARE GIVING ME GRIEF ABOUT THESE [XXX] TIRES ! I DON'T KNOW IF IT IS SOMETHING GOING ON WITH THE SENSORS OR IF THEY JUST NEED TO GO ON AND REPLACE THESE TIRES SINCE I AM ON THE NEW TIRES FOR LIFE PROGRAM BUT EVERY TIME I HAVE TO GO TO THE DEALERSHIP I END UP WITH ATTITUDE FROM THEM AND A MIGRAINE FROM HAVING TO DEAL WITH SOME SMART [XXX] THAT IS TELLING ME THAT I CAN'T GET A NEW TIRE UNTIL THEY DETERMINE THAT I CAN OR IF IT IS A SENSOR ISSUE I'M GONNA HAVE TO PAY FOR IT! NO SIR !!! THIS VEHICLE IS BRAND [XXX] NEW !!! I WILL GET A LAWYER AND I WILL SEE CHEVROLET DEALERSHIP AND WHOMEVER IN COURT AND Y'ALL CAN BUY THIS CRAP CAR BACK! EITHER FIX THIS ISSUE OR WE CAN DO THIS ANOTHER WAY PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAVE BEEN HAVING ISSUES WITH THE TIRES , AT FIRST I HAD A SCREW IN THE BACK PASSENGER TIRE . THE DEALERSHIP DID FIX THAT, THEN I HAD TO TAKE THE VEHICLE BACK BECAUSE THE SAME TIRE KEPT LOOSING AIR THEN IT WAS THE VALVE STEM, NOW THE TIRE ON THE BACK PASSENGER SIDE IS SHOWING THAT IT IS LOW AND I HAVE HAD TO GO TO THE DEALERSHIP, THEY ARE GIVING ME GRIEF ABOUT THESE [XXX] TIRES ! I DON'T KNOW IF IT IS SOMETHING GOING ON WITH THE SENSORS OR IF THEY JUST NEED TO GO ON AND REPLACE THESE TIRES SINCE I AM ON THE NEW TIRES FOR LIFE PROGRAM BUT EVERY TIME I HAVE TO GO TO THE DEALERSHIP I END UP WITH ATTITUDE FROM THEM AND A MIGRAINE FROM HAVING TO DEAL WITH SOME SMART [XXX] THAT IS TELLING ME THAT I CAN'T GET A NEW TIRE UNTIL THEY DETERMINE THAT I CAN OR IF IT IS A SENSOR ISSUE I'M GONNA HAVE TO PAY FOR IT! NO SIR !!! THIS VEHICLE IS BRAND [XXX] NEW !!! I WILL GET A LAWYER AND I WILL SEE CHEVROLET DEALERSHIP AND WHOMEVER IN COURT AND Y'ALL CAN BUY THIS CRAP CAR BACK! EITHER FIX THIS ISSUE OR WE CAN DO THIS ANOTHER WAY PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11204033
Recall Date: Apr 26, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
2018 EQUINOX ALL WHEEL DRIVE TIRES, MICHELIN PREMIER LTX M&S, SIZE, 225/60R18 100H TPC BSW. ALL 4 TIRES ARE DOWN TO 1/32" TREAD DEPTH AT 16482 MILES. VEHICLE SERVICED 3 TIMES BY CHEVROLET DEALER FOR OIL CHANGE AND TIRES ROTATED TWICE. TIRES KEPT AT RECOMMENDED TIRE PRESSURE OF 35 PSI. TIRE RATED BY MANUFACTURER FOR 60,000 MILES. TIRES EVENLY WORN ACROSS TREAD SURFACES. CHEVROLET DECLINED WARRANTY CLAIM STATING TIRE WEAR IS A TIRE MANUFACTURER'S ISSUE. DEALER CONTACTED MICHELIN REPRESENTATIVE WHO STATES THAT THERE IS A RECALL ON THE SAME TIRE WITH EITHER A 16" OR 17" RIM SIZE BUT NOT 18". DEALER RELAYED THAT MICHELIN WOULD REPLACE THE TIRES WITH SAME IDENTICAL MODEL HOWEVER I WOULD BE RESPONSIBLE FOR 25% OF TIRE RETAIL COST AS WELL AS ALL TAXES, MOUNTING AND BALANCING TOTALING OVER $300.00. THIS DOES NOT SEEM RIGHT AS I AM SURE THAT THE 18" TIRES WILL ALSO EVENTUALLY BE INCLUDED IN THIS RECALL.
Corrective Action:
2018 EQUINOX ALL WHEEL DRIVE TIRES, MICHELIN PREMIER LTX M&S, SIZE, 225/60R18 100H TPC BSW. ALL 4 TIRES ARE DOWN TO 1/32" TREAD DEPTH AT 16482 MILES. VEHICLE SERVICED 3 TIMES BY CHEVROLET DEALER FOR OIL CHANGE AND TIRES ROTATED TWICE. TIRES KEPT AT RECOMMENDED TIRE PRESSURE OF 35 PSI. TIRE RATED BY MANUFACTURER FOR 60,000 MILES. TIRES EVENLY WORN ACROSS TREAD SURFACES. CHEVROLET DECLINED WARRANTY CLAIM STATING TIRE WEAR IS A TIRE MANUFACTURER'S ISSUE. DEALER CONTACTED MICHELIN REPRESENTATIVE WHO STATES THAT THERE IS A RECALL ON THE SAME TIRE WITH EITHER A 16" OR 17" RIM SIZE BUT NOT 18". DEALER RELAYED THAT MICHELIN WOULD REPLACE THE TIRES WITH SAME IDENTICAL MODEL HOWEVER I WOULD BE RESPONSIBLE FOR 25% OF TIRE RETAIL COST AS WELL AS ALL TAXES, MOUNTING AND BALANCING TOTALING OVER $300.00. THIS DOES NOT SEEM RIGHT AS I AM SURE THAT THE 18" TIRES WILL ALSO EVENTUALLY BE INCLUDED IN THIS RECALL.
Additional Notes:
2018 EQUINOX ALL WHEEL DRIVE TIRES, MICHELIN PREMIER LTX M&S, SIZE, 225/60R18 100H TPC BSW. ALL 4 TIRES ARE DOWN TO 1/32" TREAD DEPTH AT 16482 MILES. VEHICLE SERVICED 3 TIMES BY CHEVROLET DEALER FOR OIL CHANGE AND TIRES ROTATED TWICE. TIRES KEPT AT RECOMMENDED TIRE PRESSURE OF 35 PSI. TIRE RATED BY MANUFACTURER FOR 60,000 MILES. TIRES EVENLY WORN ACROSS TREAD SURFACES. CHEVROLET DECLINED WARRANTY CLAIM STATING TIRE WEAR IS A TIRE MANUFACTURER'S ISSUE. DEALER CONTACTED MICHELIN REPRESENTATIVE WHO STATES THAT THERE IS A RECALL ON THE SAME TIRE WITH EITHER A 16" OR 17" RIM SIZE BUT NOT 18". DEALER RELAYED THAT MICHELIN WOULD REPLACE THE TIRES WITH SAME IDENTICAL MODEL HOWEVER I WOULD BE RESPONSIBLE FOR 25% OF TIRE RETAIL COST AS WELL AS ALL TAXES, MOUNTING AND BALANCING TOTALING OVER $300.00. THIS DOES NOT SEEM RIGHT AS I AM SURE THAT THE 18" TIRES WILL ALSO EVENTUALLY BE INCLUDED IN THIS RECALL.
Mfg Campaign: 11202816
Recall Date: Apr 22, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS APPLIED AND THE ENGINE SHUT OFF. ADDITIONALLY, WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE HESITATED TO RESTART AND THE AUTO STOP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOCOUREK CHEVROLET (1500 MORNING GLORY LN, WAUSAU, WI 54401, (715) 359-7200) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,400.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS APPLIED AND THE ENGINE SHUT OFF. ADDITIONALLY, WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE HESITATED TO RESTART AND THE AUTO STOP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOCOUREK CHEVROLET (1500 MORNING GLORY LN, WAUSAU, WI 54401, (715) 359-7200) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,400.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS APPLIED AND THE ENGINE SHUT OFF. ADDITIONALLY, WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE HESITATED TO RESTART AND THE AUTO STOP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOCOUREK CHEVROLET (1500 MORNING GLORY LN, WAUSAU, WI 54401, (715) 359-7200) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,400.
Mfg Campaign: 11202820
Recall Date: Apr 22, 2019
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE SUN ROOF SHADE CLIP FRACTURED. THE CONTACT SUSTAINED INJURIES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THREE OCCASIONS, THE VEHICLE WAS TAKEN TO RANDY MARION CHEVROLET BUICK CADILLAC (220 W PLAZA DR, MOORESVILLE, NC, (866) 906-8109) WHERE IT WAS DIAGNOSED THAT THE SHADE CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE SUN ROOF SHADE CLIP FRACTURED. THE CONTACT SUSTAINED INJURIES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THREE OCCASIONS, THE VEHICLE WAS TAKEN TO RANDY MARION CHEVROLET BUICK CADILLAC (220 W PLAZA DR, MOORESVILLE, NC, (866) 906-8109) WHERE IT WAS DIAGNOSED THAT THE SHADE CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE SUN ROOF SHADE CLIP FRACTURED. THE CONTACT SUSTAINED INJURIES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THREE OCCASIONS, THE VEHICLE WAS TAKEN TO RANDY MARION CHEVROLET BUICK CADILLAC (220 W PLAZA DR, MOORESVILLE, NC, (866) 906-8109) WHERE IT WAS DIAGNOSED THAT THE SHADE CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,500.
Mfg Campaign: 11202901
Recall Date: Apr 22, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Corrective Action:
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Additional Notes:
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Mfg Campaign: 11195880
Recall Date: Apr 12, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Corrective Action:
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Additional Notes:
I TURNED ON MY CAR AND THE ENGINE LIGHT WAS ON TOOK IT TO THE DEAL THEY POKED THE GAS TANK FLAP AND RESET THE LIGHT SENSOR AND FOR NOW IT'S OFF. THE RADIO MEDIA SCREEN KEEP FREEZING ON BACK UP CAMERA.
Mfg Campaign: 11195880
Recall Date: Apr 12, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11193355
Recall Date: Apr 2, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11193355
Recall Date: Apr 2, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
OIL LEAK NOTED ON GROUND AFTER BEING DRIVEN. STARTED OUT BEING SMALL DROPS BUT GRADUALLY WORSENED. DEALERSHIP STATED "WELD AROUND OIL PAN WAS NOT PROPERLY SEALED"
Corrective Action:
OIL LEAK NOTED ON GROUND AFTER BEING DRIVEN. STARTED OUT BEING SMALL DROPS BUT GRADUALLY WORSENED. DEALERSHIP STATED "WELD AROUND OIL PAN WAS NOT PROPERLY SEALED"
Additional Notes:
OIL LEAK NOTED ON GROUND AFTER BEING DRIVEN. STARTED OUT BEING SMALL DROPS BUT GRADUALLY WORSENED. DEALERSHIP STATED "WELD AROUND OIL PAN WAS NOT PROPERLY SEALED"
Mfg Campaign: 11191574
Recall Date: Mar 26, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VIBRATION IN DASH THE MORE YOU PUSH ON THE ACCELERATOR THE LOUDER THE VIBRATION GETS WHILE DRIVING OR MOVING
Corrective Action:
VIBRATION IN DASH THE MORE YOU PUSH ON THE ACCELERATOR THE LOUDER THE VIBRATION GETS WHILE DRIVING OR MOVING
Additional Notes:
VIBRATION IN DASH THE MORE YOU PUSH ON THE ACCELERATOR THE LOUDER THE VIBRATION GETS WHILE DRIVING OR MOVING
Mfg Campaign: 11190163
Recall Date: Mar 20, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WAS DRIVING IN PARKING LOT AND VEHICLE SHUT DOWN UNEXPECTEDLY. IT WOULD NOT RESTART. CONTACTED GM ROADSIDE ASSISTANCE TO TOW VEHICLE. AFTER ABOUT AND HOUR AND A HALF OF WAITING FOR A TOW I TRIED TO START MY VEHICLE AGAIN AND IT DID START. THE CHECK ENGINE LIGHT WAS IN. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE WAS AT THE DEALERSHIP OVERNIGHT. WHEN I PICKED UP THE VEHICLE I WAS TOLD THERE WAS A PROBLEM WITH THE VEHICLE COMPUTER AND THEY FIXED IT.
Corrective Action:
WAS DRIVING IN PARKING LOT AND VEHICLE SHUT DOWN UNEXPECTEDLY. IT WOULD NOT RESTART. CONTACTED GM ROADSIDE ASSISTANCE TO TOW VEHICLE. AFTER ABOUT AND HOUR AND A HALF OF WAITING FOR A TOW I TRIED TO START MY VEHICLE AGAIN AND IT DID START. THE CHECK ENGINE LIGHT WAS IN. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE WAS AT THE DEALERSHIP OVERNIGHT. WHEN I PICKED UP THE VEHICLE I WAS TOLD THERE WAS A PROBLEM WITH THE VEHICLE COMPUTER AND THEY FIXED IT.
Additional Notes:
WAS DRIVING IN PARKING LOT AND VEHICLE SHUT DOWN UNEXPECTEDLY. IT WOULD NOT RESTART. CONTACTED GM ROADSIDE ASSISTANCE TO TOW VEHICLE. AFTER ABOUT AND HOUR AND A HALF OF WAITING FOR A TOW I TRIED TO START MY VEHICLE AGAIN AND IT DID START. THE CHECK ENGINE LIGHT WAS IN. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE WAS AT THE DEALERSHIP OVERNIGHT. WHEN I PICKED UP THE VEHICLE I WAS TOLD THERE WAS A PROBLEM WITH THE VEHICLE COMPUTER AND THEY FIXED IT.
Mfg Campaign: 11187170
Recall Date: Mar 15, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE AUTO STOP IS ANNOYING AND I FEEL DANGEROUS. THERE IS A HESITATION AND A LURCH WHEN PULLING OUT IN TRAFFIC. I NEVER WOULD HAVE BOUGHT THIS IF I KNEW IT. NEVER AGAIN WILL I BUY ANYTHING LIKE THIS.
Corrective Action:
THE AUTO STOP IS ANNOYING AND I FEEL DANGEROUS. THERE IS A HESITATION AND A LURCH WHEN PULLING OUT IN TRAFFIC. I NEVER WOULD HAVE BOUGHT THIS IF I KNEW IT. NEVER AGAIN WILL I BUY ANYTHING LIKE THIS.
Additional Notes:
THE AUTO STOP IS ANNOYING AND I FEEL DANGEROUS. THERE IS A HESITATION AND A LURCH WHEN PULLING OUT IN TRAFFIC. I NEVER WOULD HAVE BOUGHT THIS IF I KNEW IT. NEVER AGAIN WILL I BUY ANYTHING LIKE THIS.
Mfg Campaign: 11185535
Recall Date: Mar 9, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Corrective Action:
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Additional Notes:
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Mfg Campaign: 11185051
Recall Date: Mar 8, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Corrective Action:
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Additional Notes:
I TOOK MY CAR THROUGH A AUTOMATIC CAR WASH AND AFTER LEAVING THE CAR WASH..MY DOORS WOULD NOT UNLOCK. I HAD TO CRAWL OUT THROUGH THE BACK OF THE VEHICLE TO GET OUT. THE CAR WOULD NOT UNLOCK UNTIL THE NEXT DAY. I WENT THROUGH THE CAR WASH AT 4PM AND AT 630AM THE NEXT DAY, IT FINALLY UNLOCKED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS HAS ALSO HAPPENED TO MY DAUGHTERS 2018 EQUINOX AS WELL. THIS IS A HUGE PROBLEM. WHAT IF HER OR I WAS IN AN ACCIDENT....
Mfg Campaign: 11185051
Recall Date: Mar 8, 2019
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