Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18136
Recall Date: Apr 19, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
487 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
LESS THEN 10,000 MILES IN THE CAR AND THE CHECK ENGINE LIGHT HAS COME ON. THERE HAD NOT BEEN AN ISSUE WITH IT AT ALL UNTIL TODAY WHEN I STARTED MY CAR AFTER WORK.
Corrective Action:
LESS THEN 10,000 MILES IN THE CAR AND THE CHECK ENGINE LIGHT HAS COME ON. THERE HAD NOT BEEN AN ISSUE WITH IT AT ALL UNTIL TODAY WHEN I STARTED MY CAR AFTER WORK.
Additional Notes:
LESS THEN 10,000 MILES IN THE CAR AND THE CHECK ENGINE LIGHT HAS COME ON. THERE HAD NOT BEEN AN ISSUE WITH IT AT ALL UNTIL TODAY WHEN I STARTED MY CAR AFTER WORK.
Mfg Campaign: 11111805
Recall Date: Jul 16, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE DUE TO DEFECTIVE LATCH. THE ORIGINAL LATCH, THE FIRST REPLACEMENT LATCH AND THE SECOND REPLACEMENT LATCH DO NOT ALLOW PASSENGER TO EXIT THE VEHICLE AS THE DOOR IS STUCK SHUT. THIS IS DANGEROUS IS SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY. LOCAL CHEVY DEALERSHIP WILL REPLACE THE SECOND LATCH THIS MONTH (JULY 2018). THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY.
Corrective Action:
RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE DUE TO DEFECTIVE LATCH. THE ORIGINAL LATCH, THE FIRST REPLACEMENT LATCH AND THE SECOND REPLACEMENT LATCH DO NOT ALLOW PASSENGER TO EXIT THE VEHICLE AS THE DOOR IS STUCK SHUT. THIS IS DANGEROUS IS SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY. LOCAL CHEVY DEALERSHIP WILL REPLACE THE SECOND LATCH THIS MONTH (JULY 2018). THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY.
Additional Notes:
RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE DUE TO DEFECTIVE LATCH. THE ORIGINAL LATCH, THE FIRST REPLACEMENT LATCH AND THE SECOND REPLACEMENT LATCH DO NOT ALLOW PASSENGER TO EXIT THE VEHICLE AS THE DOOR IS STUCK SHUT. THIS IS DANGEROUS IS SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY. LOCAL CHEVY DEALERSHIP WILL REPLACE THE SECOND LATCH THIS MONTH (JULY 2018). THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY.
Mfg Campaign: 11111281
Recall Date: Jul 13, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING THE VEHICLE AT SPEEDS ABOVE APPROX 25 MPH WITH THE REAR WINDOWS OPEN, THERE STARTS A VERY LOUD CONSTANT NOISE ALONG WITH THE ROOF PANEL VIBRATION THAT CAUSES A DISTRATING NAUSEA AND HEADACHE, AND VOICE MODULATION WHEN CONVERSING WITH PASSENGERS. YOU ARE FORCED TO RAISE THE WINDOWS TO PREVENT HEADACHE. IF ONLY ONE WINDOW IS OPEN THE NOISE IS STILL PRESENT BUT TO A LESSER AMOUNT. DEALER SERVICE ACKNOWLEGES BUT CLAIMS NOTHING CAN BE DONE ABOUT IT.
Corrective Action:
WHEN DRIVING THE VEHICLE AT SPEEDS ABOVE APPROX 25 MPH WITH THE REAR WINDOWS OPEN, THERE STARTS A VERY LOUD CONSTANT NOISE ALONG WITH THE ROOF PANEL VIBRATION THAT CAUSES A DISTRATING NAUSEA AND HEADACHE, AND VOICE MODULATION WHEN CONVERSING WITH PASSENGERS. YOU ARE FORCED TO RAISE THE WINDOWS TO PREVENT HEADACHE. IF ONLY ONE WINDOW IS OPEN THE NOISE IS STILL PRESENT BUT TO A LESSER AMOUNT. DEALER SERVICE ACKNOWLEGES BUT CLAIMS NOTHING CAN BE DONE ABOUT IT.
Additional Notes:
WHEN DRIVING THE VEHICLE AT SPEEDS ABOVE APPROX 25 MPH WITH THE REAR WINDOWS OPEN, THERE STARTS A VERY LOUD CONSTANT NOISE ALONG WITH THE ROOF PANEL VIBRATION THAT CAUSES A DISTRATING NAUSEA AND HEADACHE, AND VOICE MODULATION WHEN CONVERSING WITH PASSENGERS. YOU ARE FORCED TO RAISE THE WINDOWS TO PREVENT HEADACHE. IF ONLY ONE WINDOW IS OPEN THE NOISE IS STILL PRESENT BUT TO A LESSER AMOUNT. DEALER SERVICE ACKNOWLEGES BUT CLAIMS NOTHING CAN BE DONE ABOUT IT.
Mfg Campaign: 11111613
Recall Date: Jul 12, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, ANOTHER VEHICLE DROVE THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC TO BE REPAIRED. RED WING CHEVROLET BUICK CADILLAC (2500 US-61, RED WING, MN 55066, (651) 388-4777) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, ANOTHER VEHICLE DROVE THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC TO BE REPAIRED. RED WING CHEVROLET BUICK CADILLAC (2500 US-61, RED WING, MN 55066, (651) 388-4777) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, ANOTHER VEHICLE DROVE THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC TO BE REPAIRED. RED WING CHEVROLET BUICK CADILLAC (2500 US-61, RED WING, MN 55066, (651) 388-4777) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Mfg Campaign: 11104283
Recall Date: Jun 27, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Corrective Action:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Additional Notes:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Mfg Campaign: 11100461
Recall Date: Jun 7, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Corrective Action:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Additional Notes:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Mfg Campaign: 11100461
Recall Date: Jun 7, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Corrective Action:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Additional Notes:
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Mfg Campaign: 11100461
Recall Date: Jun 7, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Corrective Action:
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Additional Notes:
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Mfg Campaign: 11097055
Recall Date: May 21, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Corrective Action:
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Additional Notes:
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Mfg Campaign: 11097055
Recall Date: May 21, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
MY FLEET CONSISTS OF 40 2018 EQUINOX I HAVE HAD TO PUT TIRES ONTO 26 WITH UNDER 20K MILES, HAVE HAD 7 ALIGNMENTS CHECKED AND ALL WERE OFF, BAD ON THE BACK. AS MUCH AS .38DEG TOE 1.3DEG CAMBER. ALL ISSUES SEEM TO BE IN THE REAR END.
Corrective Action:
MY FLEET CONSISTS OF 40 2018 EQUINOX I HAVE HAD TO PUT TIRES ONTO 26 WITH UNDER 20K MILES, HAVE HAD 7 ALIGNMENTS CHECKED AND ALL WERE OFF, BAD ON THE BACK. AS MUCH AS .38DEG TOE 1.3DEG CAMBER. ALL ISSUES SEEM TO BE IN THE REAR END.
Additional Notes:
MY FLEET CONSISTS OF 40 2018 EQUINOX I HAVE HAD TO PUT TIRES ONTO 26 WITH UNDER 20K MILES, HAVE HAD 7 ALIGNMENTS CHECKED AND ALL WERE OFF, BAD ON THE BACK. AS MUCH AS .38DEG TOE 1.3DEG CAMBER. ALL ISSUES SEEM TO BE IN THE REAR END.
Mfg Campaign: 11096457
Recall Date: May 17, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
REAR TIRES WEARING OUT AT 15000 MILES, HAD CAR ALIGNED REAR RIGHT TOE 0.13IN TOTAL TOE ON REAR 0.17
Corrective Action:
REAR TIRES WEARING OUT AT 15000 MILES, HAD CAR ALIGNED REAR RIGHT TOE 0.13IN TOTAL TOE ON REAR 0.17
Additional Notes:
REAR TIRES WEARING OUT AT 15000 MILES, HAD CAR ALIGNED REAR RIGHT TOE 0.13IN TOTAL TOE ON REAR 0.17
Mfg Campaign: 11096536
Recall Date: May 17, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TIRES WEARING QUICKLY, AFTER GETTING AN ALIGNMENT BOTH REAR TIRES WERE OUT, RIGHT TOE IN OVER .015IN, AND LEFT REAR CAMBER IN 1.3IN
Corrective Action:
TIRES WEARING QUICKLY, AFTER GETTING AN ALIGNMENT BOTH REAR TIRES WERE OUT, RIGHT TOE IN OVER .015IN, AND LEFT REAR CAMBER IN 1.3IN
Additional Notes:
TIRES WEARING QUICKLY, AFTER GETTING AN ALIGNMENT BOTH REAR TIRES WERE OUT, RIGHT TOE IN OVER .015IN, AND LEFT REAR CAMBER IN 1.3IN
Mfg Campaign: 11096538
Recall Date: May 17, 2018
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD STARTING A CENTER LINE CRACK.
Corrective Action:
FRONT WINDSHIELD STARTING A CENTER LINE CRACK.
Additional Notes:
FRONT WINDSHIELD STARTING A CENTER LINE CRACK.
Mfg Campaign: 11093677
Recall Date: May 14, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'
Corrective Action:
THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'
Additional Notes:
THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'
Mfg Campaign: 11092055
Recall Date: May 5, 2018
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I AM NOT ABLE TO ADJUST THE HEIGHT IN WHICH MY SEAT BELT LAYS ON MY CHEST. I AM 5'3' AND USUALLY NEED TO ADJUST THE SEAT BELT HEIGHT IN THE VEHICLE. HOWEVER, WHEN I LEASED MY VEHICLE, I NOTICED THERE WAS NO WAY TO ADJUST THIS. WHEN I AM DRIVING, I HAVE ATTEMPTED TO RAISE THE HEIGHT OF MY SEAT, HOWEVER, MY KNEES BECOME TOO CLOSE TO THE STEERING WHEEL AND I AM THEN SITTING TOO HIGH IN THE VEHICLE TO HAVE GOOD VISION OF THE ROAD. THIS EVENING, I WAS SITTING IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING, HE HAD TO PUSH THE BRAKES VERY UPRIBPTLY AS DEER WERE IN OUR PATH AS HE WAS GOING APPROXIMATELY 45 MPH ON A RURAL ROAD AND THE SEATBELT LOCKED AND CUT INTO MY NECK. THIS WAS A PAINFUL EXPERIENCE THAT I CAN ONLY DESCRIBE AS A 'RUG BURN.' THE SEATBELT LEFT A RED MARK ON MY NECK, AND HOURS LATER, IS STILL VISIBLE. WHILE THE SEATBELT STOPPED ME FROM GOING FORWARD, IT STOPPED ME USING MY NECK, WHICH WAS PAINFUL. HAD I BEEN ABLE TO ADJUST THE HEIGHT OF THE SEATBELT, IT WOULD NOT HAVE RUBBED MY BARE NECK.
Corrective Action:
I AM NOT ABLE TO ADJUST THE HEIGHT IN WHICH MY SEAT BELT LAYS ON MY CHEST. I AM 5'3' AND USUALLY NEED TO ADJUST THE SEAT BELT HEIGHT IN THE VEHICLE. HOWEVER, WHEN I LEASED MY VEHICLE, I NOTICED THERE WAS NO WAY TO ADJUST THIS. WHEN I AM DRIVING, I HAVE ATTEMPTED TO RAISE THE HEIGHT OF MY SEAT, HOWEVER, MY KNEES BECOME TOO CLOSE TO THE STEERING WHEEL AND I AM THEN SITTING TOO HIGH IN THE VEHICLE TO HAVE GOOD VISION OF THE ROAD. THIS EVENING, I WAS SITTING IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING, HE HAD TO PUSH THE BRAKES VERY UPRIBPTLY AS DEER WERE IN OUR PATH AS HE WAS GOING APPROXIMATELY 45 MPH ON A RURAL ROAD AND THE SEATBELT LOCKED AND CUT INTO MY NECK. THIS WAS A PAINFUL EXPERIENCE THAT I CAN ONLY DESCRIBE AS A 'RUG BURN.' THE SEATBELT LEFT A RED MARK ON MY NECK, AND HOURS LATER, IS STILL VISIBLE. WHILE THE SEATBELT STOPPED ME FROM GOING FORWARD, IT STOPPED ME USING MY NECK, WHICH WAS PAINFUL. HAD I BEEN ABLE TO ADJUST THE HEIGHT OF THE SEATBELT, IT WOULD NOT HAVE RUBBED MY BARE NECK.
Additional Notes:
I AM NOT ABLE TO ADJUST THE HEIGHT IN WHICH MY SEAT BELT LAYS ON MY CHEST. I AM 5'3' AND USUALLY NEED TO ADJUST THE SEAT BELT HEIGHT IN THE VEHICLE. HOWEVER, WHEN I LEASED MY VEHICLE, I NOTICED THERE WAS NO WAY TO ADJUST THIS. WHEN I AM DRIVING, I HAVE ATTEMPTED TO RAISE THE HEIGHT OF MY SEAT, HOWEVER, MY KNEES BECOME TOO CLOSE TO THE STEERING WHEEL AND I AM THEN SITTING TOO HIGH IN THE VEHICLE TO HAVE GOOD VISION OF THE ROAD. THIS EVENING, I WAS SITTING IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING, HE HAD TO PUSH THE BRAKES VERY UPRIBPTLY AS DEER WERE IN OUR PATH AS HE WAS GOING APPROXIMATELY 45 MPH ON A RURAL ROAD AND THE SEATBELT LOCKED AND CUT INTO MY NECK. THIS WAS A PAINFUL EXPERIENCE THAT I CAN ONLY DESCRIBE AS A 'RUG BURN.' THE SEATBELT LEFT A RED MARK ON MY NECK, AND HOURS LATER, IS STILL VISIBLE. WHILE THE SEATBELT STOPPED ME FROM GOING FORWARD, IT STOPPED ME USING MY NECK, WHICH WAS PAINFUL. HAD I BEEN ABLE TO ADJUST THE HEIGHT OF THE SEATBELT, IT WOULD NOT HAVE RUBBED MY BARE NECK.
Mfg Campaign: 11089254
Recall Date: Apr 21, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Corrective Action:
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Additional Notes:
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Mfg Campaign: 11085138
Recall Date: Apr 15, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE FUEL GAUGE DOES NOT ACCURATELY REGISTER THE AMOUNT OF FUEL IN FUEL TANK. WILL NOT REGISTER "FULL" EVEN WHEN FUEL IS FLOWING OUT OF FILLER TUBE. WHEN GAUGE BEGINS TO REGISTER "EMPTY" AND DISTANCE REMAINING APPROACHES "0", IT TAKE LESS THAN 10 GALLONS TO FILL THE 15 GALLON TANK. THIS CREATES THE SITUATION WHERE THE DRIVER POTENTIALLY DRIVES THE VEHICLE ON REMAINING FUEL AND THEN RUNS OUT BECAUSE DRIVER IS UNABLE TO DETERMINE ACTUAL QUANTITY OF FUEL REMAINING. THIS HAS POTENTIAL TO CREATE A HAZARDOUS SITUATION IF IT OCCURS ON A CONGESTED FREEWAY/INTERSTATE, OR A DIRE SITUATION IF IT OCCURS IN AN UNPOPULATED AREA REMOVED FROM AVAILABLE GAS STATIONS. IT CREATES AN UNCERTAIN SITUATION HERE IN WEST TEXAS WHERE THERE ARE LARGE STRETCHES OF HIGHWAY BETWEEN COMMUNITIES. CHEVROLET/GM HAS BEEN AWARE OF THE PROBLEM SINCE JULY 2017 AND HAS STATED THAT THE FUEL TANK MUST BE DROPPED AND FUEL SENSOR RESEATED OR REPLACED, YET THEY ARE DOING NOTHING TO ACT UPON THAT CORRECTIVE ACTION. I HAVE OPENED TWO CUSTOMER CASES WITH CHEVROLET IN AN ATTEMPT TO RESOLVE, AND EACH TIME THE CASES ARE CLOSED WITH COMMENT THAT "...ENGINEERS ARE WORKING...."
Corrective Action:
VEHICLE FUEL GAUGE DOES NOT ACCURATELY REGISTER THE AMOUNT OF FUEL IN FUEL TANK. WILL NOT REGISTER "FULL" EVEN WHEN FUEL IS FLOWING OUT OF FILLER TUBE. WHEN GAUGE BEGINS TO REGISTER "EMPTY" AND DISTANCE REMAINING APPROACHES "0", IT TAKE LESS THAN 10 GALLONS TO FILL THE 15 GALLON TANK. THIS CREATES THE SITUATION WHERE THE DRIVER POTENTIALLY DRIVES THE VEHICLE ON REMAINING FUEL AND THEN RUNS OUT BECAUSE DRIVER IS UNABLE TO DETERMINE ACTUAL QUANTITY OF FUEL REMAINING. THIS HAS POTENTIAL TO CREATE A HAZARDOUS SITUATION IF IT OCCURS ON A CONGESTED FREEWAY/INTERSTATE, OR A DIRE SITUATION IF IT OCCURS IN AN UNPOPULATED AREA REMOVED FROM AVAILABLE GAS STATIONS. IT CREATES AN UNCERTAIN SITUATION HERE IN WEST TEXAS WHERE THERE ARE LARGE STRETCHES OF HIGHWAY BETWEEN COMMUNITIES. CHEVROLET/GM HAS BEEN AWARE OF THE PROBLEM SINCE JULY 2017 AND HAS STATED THAT THE FUEL TANK MUST BE DROPPED AND FUEL SENSOR RESEATED OR REPLACED, YET THEY ARE DOING NOTHING TO ACT UPON THAT CORRECTIVE ACTION. I HAVE OPENED TWO CUSTOMER CASES WITH CHEVROLET IN AN ATTEMPT TO RESOLVE, AND EACH TIME THE CASES ARE CLOSED WITH COMMENT THAT "...ENGINEERS ARE WORKING...."
Additional Notes:
VEHICLE FUEL GAUGE DOES NOT ACCURATELY REGISTER THE AMOUNT OF FUEL IN FUEL TANK. WILL NOT REGISTER "FULL" EVEN WHEN FUEL IS FLOWING OUT OF FILLER TUBE. WHEN GAUGE BEGINS TO REGISTER "EMPTY" AND DISTANCE REMAINING APPROACHES "0", IT TAKE LESS THAN 10 GALLONS TO FILL THE 15 GALLON TANK. THIS CREATES THE SITUATION WHERE THE DRIVER POTENTIALLY DRIVES THE VEHICLE ON REMAINING FUEL AND THEN RUNS OUT BECAUSE DRIVER IS UNABLE TO DETERMINE ACTUAL QUANTITY OF FUEL REMAINING. THIS HAS POTENTIAL TO CREATE A HAZARDOUS SITUATION IF IT OCCURS ON A CONGESTED FREEWAY/INTERSTATE, OR A DIRE SITUATION IF IT OCCURS IN AN UNPOPULATED AREA REMOVED FROM AVAILABLE GAS STATIONS. IT CREATES AN UNCERTAIN SITUATION HERE IN WEST TEXAS WHERE THERE ARE LARGE STRETCHES OF HIGHWAY BETWEEN COMMUNITIES. CHEVROLET/GM HAS BEEN AWARE OF THE PROBLEM SINCE JULY 2017 AND HAS STATED THAT THE FUEL TANK MUST BE DROPPED AND FUEL SENSOR RESEATED OR REPLACED, YET THEY ARE DOING NOTHING TO ACT UPON THAT CORRECTIVE ACTION. I HAVE OPENED TWO CUSTOMER CASES WITH CHEVROLET IN AN ATTEMPT TO RESOLVE, AND EACH TIME THE CASES ARE CLOSED WITH COMMENT THAT "...ENGINEERS ARE WORKING...."
Mfg Campaign: 11081533
Recall Date: Mar 27, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN PARKING THE CAR IN THE PARKING LOT, I TURNED THE CAR OFF WITH MY FOOT ON THE BRAKE, DIDN'T NOTICE I HAD NOT PUT CAR IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE IT ROLLED BACKWARDS. I QUICKLY PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN PARK. THANKFULLY I WAS IN AN AREA WHERE NO ONE WAS BEHIND ME. I WAS SHOCKED THAT THE TRANSMISSION DISENGAGES WHEN THE ENGINE IS TURNED OFF. I WAS TOLD BY THE DEALER THAT THIS IS A NORMAL. AFTER LOOKING AT RECALLS ON PREVIOUS MODELS, I SAW A RECALL FOR A SIMILAR PROBLEM ON SOME 2015-2017 CHEVROLET VEHICLES. WHEN IT FIRST HAPPENED I THOUGHT I IMAGINED IT. SO I TRIED IT YESTERDAY IN THE DRIVEWAY AND SURE ENOUGH IF THE CAR ISN'T IN PARK AND YOU TURN THE ENGINE OFF THE CAR WILL ROLL.
Corrective Action:
WHEN PARKING THE CAR IN THE PARKING LOT, I TURNED THE CAR OFF WITH MY FOOT ON THE BRAKE, DIDN'T NOTICE I HAD NOT PUT CAR IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE IT ROLLED BACKWARDS. I QUICKLY PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN PARK. THANKFULLY I WAS IN AN AREA WHERE NO ONE WAS BEHIND ME. I WAS SHOCKED THAT THE TRANSMISSION DISENGAGES WHEN THE ENGINE IS TURNED OFF. I WAS TOLD BY THE DEALER THAT THIS IS A NORMAL. AFTER LOOKING AT RECALLS ON PREVIOUS MODELS, I SAW A RECALL FOR A SIMILAR PROBLEM ON SOME 2015-2017 CHEVROLET VEHICLES. WHEN IT FIRST HAPPENED I THOUGHT I IMAGINED IT. SO I TRIED IT YESTERDAY IN THE DRIVEWAY AND SURE ENOUGH IF THE CAR ISN'T IN PARK AND YOU TURN THE ENGINE OFF THE CAR WILL ROLL.
Additional Notes:
WHEN PARKING THE CAR IN THE PARKING LOT, I TURNED THE CAR OFF WITH MY FOOT ON THE BRAKE, DIDN'T NOTICE I HAD NOT PUT CAR IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE IT ROLLED BACKWARDS. I QUICKLY PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN PARK. THANKFULLY I WAS IN AN AREA WHERE NO ONE WAS BEHIND ME. I WAS SHOCKED THAT THE TRANSMISSION DISENGAGES WHEN THE ENGINE IS TURNED OFF. I WAS TOLD BY THE DEALER THAT THIS IS A NORMAL. AFTER LOOKING AT RECALLS ON PREVIOUS MODELS, I SAW A RECALL FOR A SIMILAR PROBLEM ON SOME 2015-2017 CHEVROLET VEHICLES. WHEN IT FIRST HAPPENED I THOUGHT I IMAGINED IT. SO I TRIED IT YESTERDAY IN THE DRIVEWAY AND SURE ENOUGH IF THE CAR ISN'T IN PARK AND YOU TURN THE ENGINE OFF THE CAR WILL ROLL.
Mfg Campaign: 11081035
Recall Date: Mar 23, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11081116
Recall Date: Mar 23, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11081116
Recall Date: Mar 23, 2018
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