Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192271870
Recall Date: Sep 19, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192209550
Recall Date: Mar 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
353 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Advanced Auto Parts where a diagnostic test was performed and DTC U0101 and P12A6 were retrieved. The vehicle was then taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,533.
Corrective Action:
The contact owns a 2019 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Advanced Auto Parts where a diagnostic test was performed and DTC U0101 and P12A6 were retrieved. The vehicle was then taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,533.
Additional Notes:
The contact owns a 2019 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Advanced Auto Parts where a diagnostic test was performed and DTC U0101 and P12A6 were retrieved. The vehicle was then taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,533.
Mfg Campaign: 11654603
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Corrective Action:
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Additional Notes:
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Mfg Campaign: 11650054
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Corrective Action:
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Additional Notes:
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Mfg Campaign: 11650054
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Corrective Action:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Additional Notes:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Mfg Campaign: 11647614
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Corrective Action:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Additional Notes:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Mfg Campaign: 11647614
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Corrective Action:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Additional Notes:
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Mfg Campaign: 11647614
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump isn't pumping gas.
Corrective Action:
Fuel pump isn't pumping gas.
Additional Notes:
Fuel pump isn't pumping gas.
Mfg Campaign: 11647439
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Corrective Action:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Additional Notes:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Mfg Campaign: 11643717
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Corrective Action:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Additional Notes:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Mfg Campaign: 11643717
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Corrective Action:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Additional Notes:
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Mfg Campaign: 11643717
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway near the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V667000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 229,000.
Corrective Action:
The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway near the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V667000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 229,000.
Additional Notes:
The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway near the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V667000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 229,000.
Mfg Campaign: 11641676
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641412
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641412
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641412
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Corrective Action:
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Additional Notes:
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Mfg Campaign: 11639499
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Corrective Action:
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Additional Notes:
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Mfg Campaign: 11639499
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Component or System Failed: The airbag system failed to deploy during three separate accidents in 2024. The vehicle is still in my possession and available for inspection upon request. How Safety Was Put at Risk: The failure of the airbags to deploy during all three incidents increased the risk of injury to me and my passengers. While the seatbelts provided some protection, the lack of airbag deployment compromised the safety system and could have resulted in serious injuries in higher-severity impacts. Accident Details: 1.Accident #1 (July 2024): •Type: Side collision on the driver’s rear door. •Other Vehicle Speed: Estimated 30–40 mph. •Damage: Significant damage to the driver’s side rear door. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. 2.Accident #2 (March 2024): •Type: Sideswipe collision on the passenger front end. •My Vehicle’s Impact: Passenger side front wheel and body. •Damage: The front wheel was severely damaged. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. Inspection Status: The issue has not yet been reproduced or confirmed by a Chevrolet dealership or independent service center. Insurance adjusters inspected the vehicle after each accident, but no specific investigation into the airbag system was performed. The manufacturer has not yet inspected the vehicle. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms.
Corrective Action:
Component or System Failed: The airbag system failed to deploy during three separate accidents in 2024. The vehicle is still in my possession and available for inspection upon request. How Safety Was Put at Risk: The failure of the airbags to deploy during all three incidents increased the risk of injury to me and my passengers. While the seatbelts provided some protection, the lack of airbag deployment compromised the safety system and could have resulted in serious injuries in higher-severity impacts. Accident Details: 1.Accident #1 (July 2024): •Type: Side collision on the driver’s rear door. •Other Vehicle Speed: Estimated 30–40 mph. •Damage: Significant damage to the driver’s side rear door. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. 2.Accident #2 (March 2024): •Type: Sideswipe collision on the passenger front end. •My Vehicle’s Impact: Passenger side front wheel and body. •Damage: The front wheel was severely damaged. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. Inspection Status: The issue has not yet been reproduced or confirmed by a Chevrolet dealership or independent service center. Insurance adjusters inspected the vehicle after each accident, but no specific investigation into the airbag system was performed. The manufacturer has not yet inspected the vehicle. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms.
Additional Notes:
Component or System Failed: The airbag system failed to deploy during three separate accidents in 2024. The vehicle is still in my possession and available for inspection upon request. How Safety Was Put at Risk: The failure of the airbags to deploy during all three incidents increased the risk of injury to me and my passengers. While the seatbelts provided some protection, the lack of airbag deployment compromised the safety system and could have resulted in serious injuries in higher-severity impacts. Accident Details: 1.Accident #1 (July 2024): •Type: Side collision on the driver’s rear door. •Other Vehicle Speed: Estimated 30–40 mph. •Damage: Significant damage to the driver’s side rear door. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. 2.Accident #2 (March 2024): •Type: Sideswipe collision on the passenger front end. •My Vehicle’s Impact: Passenger side front wheel and body. •Damage: The front wheel was severely damaged. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. Inspection Status: The issue has not yet been reproduced or confirmed by a Chevrolet dealership or independent service center. Insurance adjusters inspected the vehicle after each accident, but no specific investigation into the airbag system was performed. The manufacturer has not yet inspected the vehicle. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms.
Mfg Campaign: 11638989
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the freeway way and during rush hour at 65 miles per hour the brakes completely stoppped working the peddle wouldn’t press I had to swerve to avoid an accident and slowly exited the freeway when it was safe to coast over from the number one lane to the exit. The vacuum pump failed which exploded inside my engine which in turn makes the engine stop functioning and destroys the whole engine with out warning
Corrective Action:
I was driving on the freeway way and during rush hour at 65 miles per hour the brakes completely stoppped working the peddle wouldn’t press I had to swerve to avoid an accident and slowly exited the freeway when it was safe to coast over from the number one lane to the exit. The vacuum pump failed which exploded inside my engine which in turn makes the engine stop functioning and destroys the whole engine with out warning
Additional Notes:
I was driving on the freeway way and during rush hour at 65 miles per hour the brakes completely stoppped working the peddle wouldn’t press I had to swerve to avoid an accident and slowly exited the freeway when it was safe to coast over from the number one lane to the exit. The vacuum pump failed which exploded inside my engine which in turn makes the engine stop functioning and destroys the whole engine with out warning
Mfg Campaign: 11638398
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Corrective Action:
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Additional Notes:
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Mfg Campaign: 11630664
Recall Date: Dec 13, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Corrective Action:
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Additional Notes:
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Mfg Campaign: 11630664
Recall Date: Dec 13, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury