Complaints & Recalls
Consumer Complaints
175 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WAS GOING 80 MPH (CRUISE CONTROL) ON THE HIGHWAY, AND IT GLITCHED TURNED ON AND OFF. WE WERE GOING DOWN HILL MOTION CAR SLOWED DOWN BUT CONTINUED ROLLING. WHEN THE CAR GLITCHES BACK ON 1 MINS LATER KICKED BACK ON CAR PICKED BACK UP TO THE 80 MPH ON THE CRUISE CONTROL. *TR
Corrective Action:
CAR WAS GOING 80 MPH (CRUISE CONTROL) ON THE HIGHWAY, AND IT GLITCHED TURNED ON AND OFF. WE WERE GOING DOWN HILL MOTION CAR SLOWED DOWN BUT CONTINUED ROLLING. WHEN THE CAR GLITCHES BACK ON 1 MINS LATER KICKED BACK ON CAR PICKED BACK UP TO THE 80 MPH ON THE CRUISE CONTROL. *TR
Additional Notes:
CAR WAS GOING 80 MPH (CRUISE CONTROL) ON THE HIGHWAY, AND IT GLITCHED TURNED ON AND OFF. WE WERE GOING DOWN HILL MOTION CAR SLOWED DOWN BUT CONTINUED ROLLING. WHEN THE CAR GLITCHES BACK ON 1 MINS LATER KICKED BACK ON CAR PICKED BACK UP TO THE 80 MPH ON THE CRUISE CONTROL. *TR
Mfg Campaign: 11321461
Recall Date: Apr 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE ONLY HAVING 58,000 MILES WITHOUT NOTICE OR ANY WARNINGS BEGAN TO STALL AND WOULD NOT GO PAST 30 MPH. LATER I ATTEMPTED TO PUT VEHICLE IN REVERSE AND IT HAD NO REVERSE WHAT SO EVER. ALL FLUIDS AND MAINTENANCE WERE UP TO DATE. AFTER CONSULTING WITH SEVERAL MECHANICS IT HAD BEEN DETERMINED THAT THE TRANSMISSION WAS NOT GOOD
Corrective Action:
MY VEHICLE ONLY HAVING 58,000 MILES WITHOUT NOTICE OR ANY WARNINGS BEGAN TO STALL AND WOULD NOT GO PAST 30 MPH. LATER I ATTEMPTED TO PUT VEHICLE IN REVERSE AND IT HAD NO REVERSE WHAT SO EVER. ALL FLUIDS AND MAINTENANCE WERE UP TO DATE. AFTER CONSULTING WITH SEVERAL MECHANICS IT HAD BEEN DETERMINED THAT THE TRANSMISSION WAS NOT GOOD
Additional Notes:
MY VEHICLE ONLY HAVING 58,000 MILES WITHOUT NOTICE OR ANY WARNINGS BEGAN TO STALL AND WOULD NOT GO PAST 30 MPH. LATER I ATTEMPTED TO PUT VEHICLE IN REVERSE AND IT HAD NO REVERSE WHAT SO EVER. ALL FLUIDS AND MAINTENANCE WERE UP TO DATE. AFTER CONSULTING WITH SEVERAL MECHANICS IT HAD BEEN DETERMINED THAT THE TRANSMISSION WAS NOT GOOD
Mfg Campaign: 11318710
Recall Date: Mar 19, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE I BEGUN USING E85 GAS. CHECK ENGINE LIGHT CONSTANTLY COMES ON AND OFF. MECHANICS FROM THE DEALER TOLD ME I SHOULD STOP USING E85. MAKES NO SENSE. CHEVY SHOULD STOP FALSE ADVERTISING. THIS IS A COMMON ISSUE WITH CHEVY. WHY MAKE A CAR FOR E85 IF IT WONT WORK PROPERLY IF USE IT. DASHBOARD CONSTANTLY LIGHTING UP LIKE CRISTMAS. SAYS REDUCE ENGINE SPEED. SERVICE STABILITRAK, SERVICE TRACTION CONTROL. THIS CAR HAS GAVE ME MORE PROBLEMS THAN ANY CAR I OWNED. THIS SHOULD BE RECALLED.
Corrective Action:
MY CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE I BEGUN USING E85 GAS. CHECK ENGINE LIGHT CONSTANTLY COMES ON AND OFF. MECHANICS FROM THE DEALER TOLD ME I SHOULD STOP USING E85. MAKES NO SENSE. CHEVY SHOULD STOP FALSE ADVERTISING. THIS IS A COMMON ISSUE WITH CHEVY. WHY MAKE A CAR FOR E85 IF IT WONT WORK PROPERLY IF USE IT. DASHBOARD CONSTANTLY LIGHTING UP LIKE CRISTMAS. SAYS REDUCE ENGINE SPEED. SERVICE STABILITRAK, SERVICE TRACTION CONTROL. THIS CAR HAS GAVE ME MORE PROBLEMS THAN ANY CAR I OWNED. THIS SHOULD BE RECALLED.
Additional Notes:
MY CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE I BEGUN USING E85 GAS. CHECK ENGINE LIGHT CONSTANTLY COMES ON AND OFF. MECHANICS FROM THE DEALER TOLD ME I SHOULD STOP USING E85. MAKES NO SENSE. CHEVY SHOULD STOP FALSE ADVERTISING. THIS IS A COMMON ISSUE WITH CHEVY. WHY MAKE A CAR FOR E85 IF IT WONT WORK PROPERLY IF USE IT. DASHBOARD CONSTANTLY LIGHTING UP LIKE CRISTMAS. SAYS REDUCE ENGINE SPEED. SERVICE STABILITRAK, SERVICE TRACTION CONTROL. THIS CAR HAS GAVE ME MORE PROBLEMS THAN ANY CAR I OWNED. THIS SHOULD BE RECALLED.
Mfg Campaign: 11317229
Recall Date: Mar 10, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY AIRBAGS LIGHTS CAN ON MY 2016
Corrective Action:
MY AIRBAGS LIGHTS CAN ON MY 2016
Additional Notes:
MY AIRBAGS LIGHTS CAN ON MY 2016
Mfg Campaign: 11316969
Recall Date: Mar 9, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I REACHED FOR THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR AND SOMETHING PUNCTURED MY FINGER FROM THE UNDERSIDE OF THE HANDLE WHICH STARTLED ME. I TRIED TO TAKE A CLOSER LOOK, BUT I COULDN'T SEE ANY EXPLANATION FOR THE PUNCTURE, SO I TRIED TO OPEN THE DOOR AGAIN AND RECEIVED ANOTHER PUNCTURE WOUND. BY THIS TIME, MY FINGER HAD BEGUN TO BLEED QUITE A BIT BECAUSE THE PUNCTURES WERE PRETTY DEEP. AT THE TIME, THE VEHICLE WAS STATIONARY BECAUSE I HAD JUST PARKED IN A PARKING LOT, AND I WAS TRYING TO EXIT MY VEHICLE
Corrective Action:
I REACHED FOR THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR AND SOMETHING PUNCTURED MY FINGER FROM THE UNDERSIDE OF THE HANDLE WHICH STARTLED ME. I TRIED TO TAKE A CLOSER LOOK, BUT I COULDN'T SEE ANY EXPLANATION FOR THE PUNCTURE, SO I TRIED TO OPEN THE DOOR AGAIN AND RECEIVED ANOTHER PUNCTURE WOUND. BY THIS TIME, MY FINGER HAD BEGUN TO BLEED QUITE A BIT BECAUSE THE PUNCTURES WERE PRETTY DEEP. AT THE TIME, THE VEHICLE WAS STATIONARY BECAUSE I HAD JUST PARKED IN A PARKING LOT, AND I WAS TRYING TO EXIT MY VEHICLE
Additional Notes:
I REACHED FOR THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR AND SOMETHING PUNCTURED MY FINGER FROM THE UNDERSIDE OF THE HANDLE WHICH STARTLED ME. I TRIED TO TAKE A CLOSER LOOK, BUT I COULDN'T SEE ANY EXPLANATION FOR THE PUNCTURE, SO I TRIED TO OPEN THE DOOR AGAIN AND RECEIVED ANOTHER PUNCTURE WOUND. BY THIS TIME, MY FINGER HAD BEGUN TO BLEED QUITE A BIT BECAUSE THE PUNCTURES WERE PRETTY DEEP. AT THE TIME, THE VEHICLE WAS STATIONARY BECAUSE I HAD JUST PARKED IN A PARKING LOT, AND I WAS TRYING TO EXIT MY VEHICLE
Mfg Campaign: 11316721
Recall Date: Mar 7, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SERICES LIGHT CAME ON FOR POWER STEERING
Corrective Action:
SERICES LIGHT CAME ON FOR POWER STEERING
Additional Notes:
SERICES LIGHT CAME ON FOR POWER STEERING
Mfg Campaign: 11311380
Recall Date: Feb 25, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
HELLO MY 2016 CHEVY IMPALA LIMITED LTZ HAS A IDLE ISSUE WHEN I COME TO A STOP.IT WILL IDLE LOW AN STUMBLE LIKE IT'S GOING TO CUT OFF THEN IT GOES BACK TO NORMAL.ANY SUGGESTIONS.MY CHECK ENGINE LIGHT IS NOT ON.IT DOES THIS ALMOST EVERY TIME I COME TO A STOP.
Corrective Action:
HELLO MY 2016 CHEVY IMPALA LIMITED LTZ HAS A IDLE ISSUE WHEN I COME TO A STOP.IT WILL IDLE LOW AN STUMBLE LIKE IT'S GOING TO CUT OFF THEN IT GOES BACK TO NORMAL.ANY SUGGESTIONS.MY CHECK ENGINE LIGHT IS NOT ON.IT DOES THIS ALMOST EVERY TIME I COME TO A STOP.
Additional Notes:
HELLO MY 2016 CHEVY IMPALA LIMITED LTZ HAS A IDLE ISSUE WHEN I COME TO A STOP.IT WILL IDLE LOW AN STUMBLE LIKE IT'S GOING TO CUT OFF THEN IT GOES BACK TO NORMAL.ANY SUGGESTIONS.MY CHECK ENGINE LIGHT IS NOT ON.IT DOES THIS ALMOST EVERY TIME I COME TO A STOP.
Mfg Campaign: 11310932
Recall Date: Feb 23, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 POLICE IMPALA WITH 63,829 CAUGHT FIRE AND IS NO LONGER USABLE. THE OFFICER PARKED AND LOCKED THE CAR UP TO DO A FOOT PATROL AROUND BUILDING 33 ON DLA RICHMOND. WHEN HE RETURNED TO THE CAR, KEYFOB WOULD NOT OPEN THE DOOR SO HE OPENED IT MANUALLY. WHEN HE OPENED THE DOOR, THE SMOKE FROM THE FIRE BILLOWED OUT, BUT THE FIRE WAS ALREADY OUT. THE DLA FIRE DEPARTMENT INDICATED THAT THE FIRE STARTED AT THE DRIVER SEAT ELECTRIC MOTOR. MAINTENANCE RECORDS INDICATE THE SEAT MOTOR WAS PREVIOUSLY SERVICED/REPLACED BY HERITAGE CMA CHEVROLET ON AUGUST 24, 2018.
Corrective Action:
2016 POLICE IMPALA WITH 63,829 CAUGHT FIRE AND IS NO LONGER USABLE. THE OFFICER PARKED AND LOCKED THE CAR UP TO DO A FOOT PATROL AROUND BUILDING 33 ON DLA RICHMOND. WHEN HE RETURNED TO THE CAR, KEYFOB WOULD NOT OPEN THE DOOR SO HE OPENED IT MANUALLY. WHEN HE OPENED THE DOOR, THE SMOKE FROM THE FIRE BILLOWED OUT, BUT THE FIRE WAS ALREADY OUT. THE DLA FIRE DEPARTMENT INDICATED THAT THE FIRE STARTED AT THE DRIVER SEAT ELECTRIC MOTOR. MAINTENANCE RECORDS INDICATE THE SEAT MOTOR WAS PREVIOUSLY SERVICED/REPLACED BY HERITAGE CMA CHEVROLET ON AUGUST 24, 2018.
Additional Notes:
2016 POLICE IMPALA WITH 63,829 CAUGHT FIRE AND IS NO LONGER USABLE. THE OFFICER PARKED AND LOCKED THE CAR UP TO DO A FOOT PATROL AROUND BUILDING 33 ON DLA RICHMOND. WHEN HE RETURNED TO THE CAR, KEYFOB WOULD NOT OPEN THE DOOR SO HE OPENED IT MANUALLY. WHEN HE OPENED THE DOOR, THE SMOKE FROM THE FIRE BILLOWED OUT, BUT THE FIRE WAS ALREADY OUT. THE DLA FIRE DEPARTMENT INDICATED THAT THE FIRE STARTED AT THE DRIVER SEAT ELECTRIC MOTOR. MAINTENANCE RECORDS INDICATE THE SEAT MOTOR WAS PREVIOUSLY SERVICED/REPLACED BY HERITAGE CMA CHEVROLET ON AUGUST 24, 2018.
Mfg Campaign: 11310586
Recall Date: Feb 21, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Corrective Action:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Additional Notes:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Mfg Campaign: 11306251
Recall Date: Jan 31, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Corrective Action:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Additional Notes:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Mfg Campaign: 11306251
Recall Date: Jan 31, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Corrective Action:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Additional Notes:
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Mfg Campaign: 11306251
Recall Date: Jan 31, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.
Corrective Action:
CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.
Additional Notes:
CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.
Mfg Campaign: 11300883
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.
Corrective Action:
CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.
Additional Notes:
CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED CHEVROLET CUSTOMER CARE, THEY LIED AND SAID NO COMPLAINTS HAD BEEN RECEIVED ON ANY MODELS SINCE 2000. THERE ARE AT LEAST 2 OTHER COMPLAINTS ABOUT THE TRUNK ON THE NTHSA SITE. CHEVROLET (ROB) INFORMED ME MY COMPLAINT IS NOW IN THEIR RECORDS. CONCERNING THE ELECTRICAL SYSTEM, DOORS COULD BE HEARD CLICKING WHEN NOT IN USE. MY BATTERY HAS DRAINED SEVERAL TIMES DUE TO EROSION. I PURCHASED NEW CABLE WHICH WORKED FINE FOR SOME MONTHS BUT THEN HAD TO PURCHASE NEW BATTERY. THESE ARE OBVIOUS ISSUES GM SHOULD ADDRESS.
Mfg Campaign: 11300883
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK LID WONT OPEN IN GARAGE, TRIED FACTORY REMOTE, TRIED LATCH ON REAR OF TRUCK LID, TRIED TRUCK RELEASE LOCATED BY STEERING WHEEL. ALL THREE ITEMS ABOVE WONT WORK. HAD TO CLIMB THROUGH REAR SEATS TO GET THE TRUCK TO OPEN. AND PULL SAFETY LATCH.
Corrective Action:
TRUCK LID WONT OPEN IN GARAGE, TRIED FACTORY REMOTE, TRIED LATCH ON REAR OF TRUCK LID, TRIED TRUCK RELEASE LOCATED BY STEERING WHEEL. ALL THREE ITEMS ABOVE WONT WORK. HAD TO CLIMB THROUGH REAR SEATS TO GET THE TRUCK TO OPEN. AND PULL SAFETY LATCH.
Additional Notes:
TRUCK LID WONT OPEN IN GARAGE, TRIED FACTORY REMOTE, TRIED LATCH ON REAR OF TRUCK LID, TRIED TRUCK RELEASE LOCATED BY STEERING WHEEL. ALL THREE ITEMS ABOVE WONT WORK. HAD TO CLIMB THROUGH REAR SEATS TO GET THE TRUCK TO OPEN. AND PULL SAFETY LATCH.
Mfg Campaign: 11298304
Recall Date: Jan 9, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Corrective Action:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Additional Notes:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Mfg Campaign: 11288781
Recall Date: Dec 12, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Corrective Action:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Additional Notes:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Mfg Campaign: 11288781
Recall Date: Dec 12, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Corrective Action:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Additional Notes:
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Mfg Campaign: 11288781
Recall Date: Dec 12, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Corrective Action:
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Additional Notes:
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Mfg Campaign: 11288261
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Corrective Action:
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Additional Notes:
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Mfg Campaign: 11288261
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Corrective Action:
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Additional Notes:
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Mfg Campaign: 11282389
Recall Date: Nov 25, 2019
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury