Complaints & Recalls
Consumer Complaints
175 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Corrective Action:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Additional Notes:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Mfg Campaign: 11210103
Recall Date: May 27, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Corrective Action:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Additional Notes:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Mfg Campaign: 11210103
Recall Date: May 27, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Corrective Action:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Additional Notes:
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Mfg Campaign: 11210103
Recall Date: May 27, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT GOES AND OFF ON THE DASH. I HAD IT SCANNEDC AT AUTOZONE AND THE OBD READER SHOWS "DRIVER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP, SHORT TO GROUND ".
Corrective Action:
AIR BAG LIGHT GOES AND OFF ON THE DASH. I HAD IT SCANNEDC AT AUTOZONE AND THE OBD READER SHOWS "DRIVER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP, SHORT TO GROUND ".
Additional Notes:
AIR BAG LIGHT GOES AND OFF ON THE DASH. I HAD IT SCANNEDC AT AUTOZONE AND THE OBD READER SHOWS "DRIVER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP, SHORT TO GROUND ".
Mfg Campaign: 11207124
Recall Date: May 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TOUCHSCREEN RADIO DOESN'T WORK AT TIMES IT'S DOESN'T SHOW ANY PRESET RADIO STATIONS NOR THE TEMPERATURE PLUS I HAVE NO SOUND AND THE ONSTAR DOESN'T WORK PLUS I CAN'T TURN THE RADIO OFF BY PUSHING THE OFF BUTTON IT'S NERVE WRACKING.
Corrective Action:
MY TOUCHSCREEN RADIO DOESN'T WORK AT TIMES IT'S DOESN'T SHOW ANY PRESET RADIO STATIONS NOR THE TEMPERATURE PLUS I HAVE NO SOUND AND THE ONSTAR DOESN'T WORK PLUS I CAN'T TURN THE RADIO OFF BY PUSHING THE OFF BUTTON IT'S NERVE WRACKING.
Additional Notes:
MY TOUCHSCREEN RADIO DOESN'T WORK AT TIMES IT'S DOESN'T SHOW ANY PRESET RADIO STATIONS NOR THE TEMPERATURE PLUS I HAVE NO SOUND AND THE ONSTAR DOESN'T WORK PLUS I CAN'T TURN THE RADIO OFF BY PUSHING THE OFF BUTTON IT'S NERVE WRACKING.
Mfg Campaign: 11183670
Recall Date: Mar 2, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION NOT SHIFTING GEAR, VEHICLE DISABLED AND UNSAFE TO DRIVE. WHEN VEHICLE IS SHIFT IN DRIVE IT PROPELS IN REVERSE. THE ISSUES FIRST OCCURRED WHILE CAR WAS IN MOTION IN DRIVE ON A BUSY TRAFFIC WAY. AS I PRESSED THE ACCELERATOR THE VEHICLE DID NOT MOVE FORWARD AND WAS STALKING BUT THE ENGINE REVVED UP.
Corrective Action:
TRANSMISSION NOT SHIFTING GEAR, VEHICLE DISABLED AND UNSAFE TO DRIVE. WHEN VEHICLE IS SHIFT IN DRIVE IT PROPELS IN REVERSE. THE ISSUES FIRST OCCURRED WHILE CAR WAS IN MOTION IN DRIVE ON A BUSY TRAFFIC WAY. AS I PRESSED THE ACCELERATOR THE VEHICLE DID NOT MOVE FORWARD AND WAS STALKING BUT THE ENGINE REVVED UP.
Additional Notes:
TRANSMISSION NOT SHIFTING GEAR, VEHICLE DISABLED AND UNSAFE TO DRIVE. WHEN VEHICLE IS SHIFT IN DRIVE IT PROPELS IN REVERSE. THE ISSUES FIRST OCCURRED WHILE CAR WAS IN MOTION IN DRIVE ON A BUSY TRAFFIC WAY. AS I PRESSED THE ACCELERATOR THE VEHICLE DID NOT MOVE FORWARD AND WAS STALKING BUT THE ENGINE REVVED UP.
Mfg Campaign: 11183444
Recall Date: Mar 1, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Corrective Action:
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Additional Notes:
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Mfg Campaign: 11183110
Recall Date: Feb 28, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Corrective Action:
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Additional Notes:
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Mfg Campaign: 11183110
Recall Date: Feb 28, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CATALYST CONVERTER EXHAUST BROKE AT THE TOP WHILE DRIVING DOWN THE ROAD (CITY STREET). THE CAR BECAME LOUD. NO ENGINE LIGHT OR ANY OTHER WARNING LIGHT CAME ON.
Corrective Action:
CATALYST CONVERTER EXHAUST BROKE AT THE TOP WHILE DRIVING DOWN THE ROAD (CITY STREET). THE CAR BECAME LOUD. NO ENGINE LIGHT OR ANY OTHER WARNING LIGHT CAME ON.
Additional Notes:
CATALYST CONVERTER EXHAUST BROKE AT THE TOP WHILE DRIVING DOWN THE ROAD (CITY STREET). THE CAR BECAME LOUD. NO ENGINE LIGHT OR ANY OTHER WARNING LIGHT CAME ON.
Mfg Campaign: 11182834
Recall Date: Feb 27, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AT FREEDOM CHEVROLET BUICK GMC (8008 MARVIN D LOVE FWY, DALLAS, TX 75237, (972) 649-0829). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,292. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AT FREEDOM CHEVROLET BUICK GMC (8008 MARVIN D LOVE FWY, DALLAS, TX 75237, (972) 649-0829). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,292. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AT FREEDOM CHEVROLET BUICK GMC (8008 MARVIN D LOVE FWY, DALLAS, TX 75237, (972) 649-0829). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,292. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11176174
Recall Date: Feb 11, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORMED ME HE DIDN'T KNOW WHEN AND IF THIS WOULD HAPPEN AGAIN. I LEFT THAT MECHANIC AND WENT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PRESTON HOOD IN FORT WALTON BEACH). AFTER RUNNING A DIAGNOSTIC THERE, THEY SAID NOTHING WAS WRONG AND THEY HAD NEVER SEEN THIS PROBLEM BEFORE. I HAVE RECENTLY SEPARATED FROM THE MILITARY AND WAS ON THE WAY TO MY NEW JOB ON NEW YEAR EVE. I WAS DRIVING ON THE INTERSTATE (AT INTERSTATE SPEED) AND THE SAME PROBLEM OCCURRED AGAIN. I WAS ABLE TO MANEUVER TO AN OFF RAMP WITHOUT CAUSING AN ACCIDENT AND PARKED THE CAR. IT IS NOW AT A CHEVY DEALERSHIP IN PENSACOLA BEING DIAGNOSED AGAIN. A SEVERE SAFETY ISSUE THAT COULD HAVE EASILY COST ME MY LIFE OR SOMEONE ELSES'. I CAN NO IONGER DRIVE THIS VEHICLE WITH CONFIDENCE. I NEED A LONG TERM SOLUTION AND I NEED YOUR HELP !!!!!!
Corrective Action:
ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORMED ME HE DIDN'T KNOW WHEN AND IF THIS WOULD HAPPEN AGAIN. I LEFT THAT MECHANIC AND WENT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PRESTON HOOD IN FORT WALTON BEACH). AFTER RUNNING A DIAGNOSTIC THERE, THEY SAID NOTHING WAS WRONG AND THEY HAD NEVER SEEN THIS PROBLEM BEFORE. I HAVE RECENTLY SEPARATED FROM THE MILITARY AND WAS ON THE WAY TO MY NEW JOB ON NEW YEAR EVE. I WAS DRIVING ON THE INTERSTATE (AT INTERSTATE SPEED) AND THE SAME PROBLEM OCCURRED AGAIN. I WAS ABLE TO MANEUVER TO AN OFF RAMP WITHOUT CAUSING AN ACCIDENT AND PARKED THE CAR. IT IS NOW AT A CHEVY DEALERSHIP IN PENSACOLA BEING DIAGNOSED AGAIN. A SEVERE SAFETY ISSUE THAT COULD HAVE EASILY COST ME MY LIFE OR SOMEONE ELSES'. I CAN NO IONGER DRIVE THIS VEHICLE WITH CONFIDENCE. I NEED A LONG TERM SOLUTION AND I NEED YOUR HELP !!!!!!
Additional Notes:
ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORMED ME HE DIDN'T KNOW WHEN AND IF THIS WOULD HAPPEN AGAIN. I LEFT THAT MECHANIC AND WENT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PRESTON HOOD IN FORT WALTON BEACH). AFTER RUNNING A DIAGNOSTIC THERE, THEY SAID NOTHING WAS WRONG AND THEY HAD NEVER SEEN THIS PROBLEM BEFORE. I HAVE RECENTLY SEPARATED FROM THE MILITARY AND WAS ON THE WAY TO MY NEW JOB ON NEW YEAR EVE. I WAS DRIVING ON THE INTERSTATE (AT INTERSTATE SPEED) AND THE SAME PROBLEM OCCURRED AGAIN. I WAS ABLE TO MANEUVER TO AN OFF RAMP WITHOUT CAUSING AN ACCIDENT AND PARKED THE CAR. IT IS NOW AT A CHEVY DEALERSHIP IN PENSACOLA BEING DIAGNOSED AGAIN. A SEVERE SAFETY ISSUE THAT COULD HAVE EASILY COST ME MY LIFE OR SOMEONE ELSES'. I CAN NO IONGER DRIVE THIS VEHICLE WITH CONFIDENCE. I NEED A LONG TERM SOLUTION AND I NEED YOUR HELP !!!!!!
Mfg Campaign: 11164638
Recall Date: Jan 2, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB
Mfg Campaign: 11162318
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Corrective Action:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Additional Notes:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Mfg Campaign: 11161027
Recall Date: Dec 12, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Corrective Action:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Additional Notes:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Mfg Campaign: 11161027
Recall Date: Dec 12, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Corrective Action:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Additional Notes:
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Mfg Campaign: 11161027
Recall Date: Dec 12, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ENTIRE SPARE TIRE WELL IN THE TRUNK WAS FILLED WITH WATER. THE TRUNK WAS DAMP IN THE BACK CORNERS BY THE TAIL LIGHTS AND SOME OF MY ITEMS IN THE TRUNK WERE WET. THIS IS THE FIRST I HAVE NOTICED THIS BUT IT COULDN'T HAVE BEEN LIKE THIS LONG. IT HAS BEEN COLD OUT AND I ONLY NOTICED A SMALL AMOUNT OF MOLD AND NO ODOR YET.
Corrective Action:
THE ENTIRE SPARE TIRE WELL IN THE TRUNK WAS FILLED WITH WATER. THE TRUNK WAS DAMP IN THE BACK CORNERS BY THE TAIL LIGHTS AND SOME OF MY ITEMS IN THE TRUNK WERE WET. THIS IS THE FIRST I HAVE NOTICED THIS BUT IT COULDN'T HAVE BEEN LIKE THIS LONG. IT HAS BEEN COLD OUT AND I ONLY NOTICED A SMALL AMOUNT OF MOLD AND NO ODOR YET.
Additional Notes:
THE ENTIRE SPARE TIRE WELL IN THE TRUNK WAS FILLED WITH WATER. THE TRUNK WAS DAMP IN THE BACK CORNERS BY THE TAIL LIGHTS AND SOME OF MY ITEMS IN THE TRUNK WERE WET. THIS IS THE FIRST I HAVE NOTICED THIS BUT IT COULDN'T HAVE BEEN LIKE THIS LONG. IT HAS BEEN COLD OUT AND I ONLY NOTICED A SMALL AMOUNT OF MOLD AND NO ODOR YET.
Mfg Campaign: 11152317
Recall Date: Nov 18, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ENTIRE TRUNK FILLS WITH WATER WHEN IT RAINS. IT SITS ON THE SPARE TIRE AND WILL EVENTUALLY ROT OUT THE TIRE AND TRUNK. IT'S UPSETTING AS THE ITEMS INSIDE THE TRUNK HAS GOTTEN DAMAGED
Corrective Action:
THE ENTIRE TRUNK FILLS WITH WATER WHEN IT RAINS. IT SITS ON THE SPARE TIRE AND WILL EVENTUALLY ROT OUT THE TIRE AND TRUNK. IT'S UPSETTING AS THE ITEMS INSIDE THE TRUNK HAS GOTTEN DAMAGED
Additional Notes:
THE ENTIRE TRUNK FILLS WITH WATER WHEN IT RAINS. IT SITS ON THE SPARE TIRE AND WILL EVENTUALLY ROT OUT THE TIRE AND TRUNK. IT'S UPSETTING AS THE ITEMS INSIDE THE TRUNK HAS GOTTEN DAMAGED
Mfg Campaign: 11133273
Recall Date: Oct 4, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S LIVES ARE AT RISK. FROM MY RESEARCH DEALERSHIPS ARE CHANGING $300-400 TO FIX THIS PROBLEM THE PROBLEM SHORTLY RETURNS AND THAT WANT TO CHARGE YOU AGAIN THEY JUST SAY SAVE YOUR RECEIPTS IN CASE A RECALL IS ISSUED. I STRONGLY FEEL GM IS FULLY AWARE OF HOW COMMON THE ISSUE IS AND APPARENTLY THE COST OF A RECALL OUT WEIGHS HUMAN LIFE.
Corrective Action:
THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S LIVES ARE AT RISK. FROM MY RESEARCH DEALERSHIPS ARE CHANGING $300-400 TO FIX THIS PROBLEM THE PROBLEM SHORTLY RETURNS AND THAT WANT TO CHARGE YOU AGAIN THEY JUST SAY SAVE YOUR RECEIPTS IN CASE A RECALL IS ISSUED. I STRONGLY FEEL GM IS FULLY AWARE OF HOW COMMON THE ISSUE IS AND APPARENTLY THE COST OF A RECALL OUT WEIGHS HUMAN LIFE.
Additional Notes:
THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S LIVES ARE AT RISK. FROM MY RESEARCH DEALERSHIPS ARE CHANGING $300-400 TO FIX THIS PROBLEM THE PROBLEM SHORTLY RETURNS AND THAT WANT TO CHARGE YOU AGAIN THEY JUST SAY SAVE YOUR RECEIPTS IN CASE A RECALL IS ISSUED. I STRONGLY FEEL GM IS FULLY AWARE OF HOW COMMON THE ISSUE IS AND APPARENTLY THE COST OF A RECALL OUT WEIGHS HUMAN LIFE.
Mfg Campaign: 11132220
Recall Date: Sep 29, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I HAVE TRIED SEVERAL HALOGEN BULBS AND LED BULBS TO SEE BETTER AT NIGHT WHILE DRIVING AND NOT ONE BULB VS. ANOTHER MAKES MUCH DIFFERENCE. THE HOUSING IS JUST NOT DESIGNED TO PRODUCE A REALISTIC BEAM OF LIGHT FOR SAFE TRAVEL DOWN THE ROADWAY. THE PERIPHERALS ARE OKAY, BUT EVEN THE USE OF THE HIGH BEAM FUNCTION DOES NOT SUPPLY ADEQUATE LIGHTING DOWN THE ROADWAY TO SEE ANY BETTER.
Corrective Action:
HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I HAVE TRIED SEVERAL HALOGEN BULBS AND LED BULBS TO SEE BETTER AT NIGHT WHILE DRIVING AND NOT ONE BULB VS. ANOTHER MAKES MUCH DIFFERENCE. THE HOUSING IS JUST NOT DESIGNED TO PRODUCE A REALISTIC BEAM OF LIGHT FOR SAFE TRAVEL DOWN THE ROADWAY. THE PERIPHERALS ARE OKAY, BUT EVEN THE USE OF THE HIGH BEAM FUNCTION DOES NOT SUPPLY ADEQUATE LIGHTING DOWN THE ROADWAY TO SEE ANY BETTER.
Additional Notes:
HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I HAVE TRIED SEVERAL HALOGEN BULBS AND LED BULBS TO SEE BETTER AT NIGHT WHILE DRIVING AND NOT ONE BULB VS. ANOTHER MAKES MUCH DIFFERENCE. THE HOUSING IS JUST NOT DESIGNED TO PRODUCE A REALISTIC BEAM OF LIGHT FOR SAFE TRAVEL DOWN THE ROADWAY. THE PERIPHERALS ARE OKAY, BUT EVEN THE USE OF THE HIGH BEAM FUNCTION DOES NOT SUPPLY ADEQUATE LIGHTING DOWN THE ROADWAY TO SEE ANY BETTER.
Mfg Campaign: 11119018
Recall Date: Aug 10, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USAA. MY CONCERN IS THAT THE VEHICLE NEVER PROVIDED ANY TYPE OF NOTIFICATION LETTING ME KNOW THAT THE VEHICLE WAS SEVERELY DAMAGED. IF MY OIL IS LOW MY VEHICLE TELLS ME SOMETHING, WHEN THE TIRES ARE LOW ON AIR, MY VEHICLE TELLS ME. HOW COME WHEN MY VEHICLE CAUGHT FIRE AND WHILE IT BEGAN STALLING OUT I STILL RECEIVED NO NOTICE? I COULD HAVE BEEN KILLED HAD I GOT HIT BY ONCOMING TRAFFIC AND THE SITUATION MAY HAVE ENDED A LOT WORSE. I HAD MY VEHICLE TOWED TO THE NEAREST REPAIR SHOP AS COVERED UNDER THE USAA ROADSIDE ASSISTANCE ENDORSEMENT THAT BEING CHEVROLET SANDS. I RECEIVED A CALL FROM A REP WHO STATED THAT THE VEHICLE HAD HAD PRE-EXISTING DAMAGE TO THE VEHICLE SUCH AS OLD BATTERY ACID THAT HAD OVER TIME ATE AT THE WIRING OF THE VEHICLE CAUSING THE TRANSMISSION TO BLOW OUT. THIS VEHICLE IS A DEATH TRAP. I MENTIONED THAT THE VEHICLE WAS A CERTIFIED PRE-OWNED VEHICLE AND THAT THE VEHICLE WAS ONLY IN OUR CARE FOR LESS THAN A YEAR IN A HALF AND THAT WHEN WE BOUGHT THE VEHICLE IT CONTAINED 20,022 MILES AND THAT THE VEHICLE NOW ONLY HAD ABOUT 65,000 MILES. NONE OF THE SECURITY FEATURES EVER TURNED ON THE AUTO STOP FUNCTION DOESN'T OPERATE, THE BATTERY WAS BUILT ON TOP OF THE TRANSMISSION SAFETY ISSUE. THE IGNITION CUT OFF DEVICE DIDN'T WORK.
Corrective Action:
ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USAA. MY CONCERN IS THAT THE VEHICLE NEVER PROVIDED ANY TYPE OF NOTIFICATION LETTING ME KNOW THAT THE VEHICLE WAS SEVERELY DAMAGED. IF MY OIL IS LOW MY VEHICLE TELLS ME SOMETHING, WHEN THE TIRES ARE LOW ON AIR, MY VEHICLE TELLS ME. HOW COME WHEN MY VEHICLE CAUGHT FIRE AND WHILE IT BEGAN STALLING OUT I STILL RECEIVED NO NOTICE? I COULD HAVE BEEN KILLED HAD I GOT HIT BY ONCOMING TRAFFIC AND THE SITUATION MAY HAVE ENDED A LOT WORSE. I HAD MY VEHICLE TOWED TO THE NEAREST REPAIR SHOP AS COVERED UNDER THE USAA ROADSIDE ASSISTANCE ENDORSEMENT THAT BEING CHEVROLET SANDS. I RECEIVED A CALL FROM A REP WHO STATED THAT THE VEHICLE HAD HAD PRE-EXISTING DAMAGE TO THE VEHICLE SUCH AS OLD BATTERY ACID THAT HAD OVER TIME ATE AT THE WIRING OF THE VEHICLE CAUSING THE TRANSMISSION TO BLOW OUT. THIS VEHICLE IS A DEATH TRAP. I MENTIONED THAT THE VEHICLE WAS A CERTIFIED PRE-OWNED VEHICLE AND THAT THE VEHICLE WAS ONLY IN OUR CARE FOR LESS THAN A YEAR IN A HALF AND THAT WHEN WE BOUGHT THE VEHICLE IT CONTAINED 20,022 MILES AND THAT THE VEHICLE NOW ONLY HAD ABOUT 65,000 MILES. NONE OF THE SECURITY FEATURES EVER TURNED ON THE AUTO STOP FUNCTION DOESN'T OPERATE, THE BATTERY WAS BUILT ON TOP OF THE TRANSMISSION SAFETY ISSUE. THE IGNITION CUT OFF DEVICE DIDN'T WORK.
Additional Notes:
ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USAA. MY CONCERN IS THAT THE VEHICLE NEVER PROVIDED ANY TYPE OF NOTIFICATION LETTING ME KNOW THAT THE VEHICLE WAS SEVERELY DAMAGED. IF MY OIL IS LOW MY VEHICLE TELLS ME SOMETHING, WHEN THE TIRES ARE LOW ON AIR, MY VEHICLE TELLS ME. HOW COME WHEN MY VEHICLE CAUGHT FIRE AND WHILE IT BEGAN STALLING OUT I STILL RECEIVED NO NOTICE? I COULD HAVE BEEN KILLED HAD I GOT HIT BY ONCOMING TRAFFIC AND THE SITUATION MAY HAVE ENDED A LOT WORSE. I HAD MY VEHICLE TOWED TO THE NEAREST REPAIR SHOP AS COVERED UNDER THE USAA ROADSIDE ASSISTANCE ENDORSEMENT THAT BEING CHEVROLET SANDS. I RECEIVED A CALL FROM A REP WHO STATED THAT THE VEHICLE HAD HAD PRE-EXISTING DAMAGE TO THE VEHICLE SUCH AS OLD BATTERY ACID THAT HAD OVER TIME ATE AT THE WIRING OF THE VEHICLE CAUSING THE TRANSMISSION TO BLOW OUT. THIS VEHICLE IS A DEATH TRAP. I MENTIONED THAT THE VEHICLE WAS A CERTIFIED PRE-OWNED VEHICLE AND THAT THE VEHICLE WAS ONLY IN OUR CARE FOR LESS THAN A YEAR IN A HALF AND THAT WHEN WE BOUGHT THE VEHICLE IT CONTAINED 20,022 MILES AND THAT THE VEHICLE NOW ONLY HAD ABOUT 65,000 MILES. NONE OF THE SECURITY FEATURES EVER TURNED ON THE AUTO STOP FUNCTION DOESN'T OPERATE, THE BATTERY WAS BUILT ON TOP OF THE TRANSMISSION SAFETY ISSUE. THE IGNITION CUT OFF DEVICE DIDN'T WORK.
Mfg Campaign: 11096550
Recall Date: May 17, 2018
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Valencia, CA • 36 yrs
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