Complaints & Recalls
Consumer Complaints
175 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Corrective Action:
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Additional Notes:
I PURCHASED A '16 IMPALA LS2 WITH 37K MILES, AFTER OWNING IT FOR A WEEK, I CHECKED THE AIR PRESSURE ON THE SPARE TIRE TO FIND THE TRUNK WITH ABOUT 4" OF WATER IN TRUNK, THE DEAL REPLACED THE TAIL LIGHT GASKETS AND HAVE NOT HAD AN ISSUE SINCE. AFTER DRIVING THE CAR FOR 6 MONTHS AND JUST OVER 10K MILES, I WAS DRIVING THROUGH THE SMALL TOWN I LIVE IN AND MY POWER STEERING JUST STOPPED WORKING AND "POWER STEERING FAILURE" NOTE POPPED UP. THANKFULLY GOT PULLED OVER SAFELY, TURNED CAR OFF, WAITED 30 SEC., RESTARTED THE CAR AND STILL NO POWER STEERING. WAS ABLE TO GET THE CAR TO THE DEALER SHIP WHERE I BOUGHT CAR, I WAS FORTUNITE THAT I WAS ONLY 200 YARDS FROM DEALERSHIP. DEALERSHIP CALLED AFTER HAVING CAR FOR ABOUT 4-5 HOURS AND THEY CANT FIND ANY PROBLEM!!! I SURE HOPE THAT THEY DO FIND SOMETHING AND THEY FIX IT. MY "CERTIFIED" WARRANTY WILL EXPIRE IN ABOUT 2500 MILES AND I DON'T WANT THE PROBLEM TO HAPPEN AGAIN AND HAVE TO PAY OUT OF POCKET WHEN THIS IS CLEARLY AND ISSUE ON THESE ELECTRONIC STEERING MODULES.
Mfg Campaign: 11282389
Recall Date: Nov 25, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING THE VEHICLE EVERYTHING GOES OUT YOU HAVE NO CONTROL, THE VEHICLE IS COMPLETELY DARK, ABSOLUTELY NO CONTROL. THE VEHICLE WAS IN MOTION, HAD NO POWER AT ALL
Corrective Action:
WHEN DRIVING THE VEHICLE EVERYTHING GOES OUT YOU HAVE NO CONTROL, THE VEHICLE IS COMPLETELY DARK, ABSOLUTELY NO CONTROL. THE VEHICLE WAS IN MOTION, HAD NO POWER AT ALL
Additional Notes:
WHEN DRIVING THE VEHICLE EVERYTHING GOES OUT YOU HAVE NO CONTROL, THE VEHICLE IS COMPLETELY DARK, ABSOLUTELY NO CONTROL. THE VEHICLE WAS IN MOTION, HAD NO POWER AT ALL
Mfg Campaign: 11269159
Recall Date: Oct 17, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING HEADLIGHTS WOULD NOT COME ON, NOTHING IS WORKING
Corrective Action:
WHILE DRIVING HEADLIGHTS WOULD NOT COME ON, NOTHING IS WORKING
Additional Notes:
WHILE DRIVING HEADLIGHTS WOULD NOT COME ON, NOTHING IS WORKING
Mfg Campaign: 11257988
Recall Date: Sep 25, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Corrective Action:
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Additional Notes:
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Mfg Campaign: 11257750
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Corrective Action:
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Additional Notes:
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Mfg Campaign: 11257750
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.
Corrective Action:
WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.
Additional Notes:
WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.
Mfg Campaign: 11252557
Recall Date: Aug 31, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.
Corrective Action:
WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.
Additional Notes:
WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC.
Mfg Campaign: 11252557
Recall Date: Aug 31, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.
Corrective Action:
CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.
Additional Notes:
CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.
Mfg Campaign: 11252150
Recall Date: Aug 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.
Corrective Action:
CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.
Additional Notes:
CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP.
Mfg Campaign: 11252150
Recall Date: Aug 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Corrective Action:
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Additional Notes:
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Mfg Campaign: 11244176
Recall Date: Aug 15, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Corrective Action:
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Additional Notes:
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Mfg Campaign: 11244176
Recall Date: Aug 15, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
DRIVING ON 2 LANE HIGHWAY AROUND 40-45 MPH WHEN SUDDENLY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. WARNING MESSAGE "SERVICE POWER STEERING DRIVE WITH CAUTION" POPPED ON. HAD EXTREME RESISTANT TRYING TO TURN INTO A PARKING LOT TO CHECK FOR LOST OF FLUID. NEARLY HIT A CAR TRYING TO GET THE IMPALA INTO THE PROPER RIGHT LANE. AFTER ABOUT 30 MINUTES OF LOOKING IN OWNER'S MANUAL AND SEARCHING IN ENGINE COMPARTMENT TO DISCOVERED THAT THIS IS AN ELECTRIC STEERING. CHECK FOR ANY BLOWN FUSE - FOUND NONE. AFTER ABOUT 45 MINUTES FROM PULLING OVER, RESTARTED THE ENGINE AND FOUND POWER STEERING HAS RETURN TO NORMAL OPERATION. MILEAGE IS 52,454. WILL BE CONTACTING DEALER.
Corrective Action:
DRIVING ON 2 LANE HIGHWAY AROUND 40-45 MPH WHEN SUDDENLY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. WARNING MESSAGE "SERVICE POWER STEERING DRIVE WITH CAUTION" POPPED ON. HAD EXTREME RESISTANT TRYING TO TURN INTO A PARKING LOT TO CHECK FOR LOST OF FLUID. NEARLY HIT A CAR TRYING TO GET THE IMPALA INTO THE PROPER RIGHT LANE. AFTER ABOUT 30 MINUTES OF LOOKING IN OWNER'S MANUAL AND SEARCHING IN ENGINE COMPARTMENT TO DISCOVERED THAT THIS IS AN ELECTRIC STEERING. CHECK FOR ANY BLOWN FUSE - FOUND NONE. AFTER ABOUT 45 MINUTES FROM PULLING OVER, RESTARTED THE ENGINE AND FOUND POWER STEERING HAS RETURN TO NORMAL OPERATION. MILEAGE IS 52,454. WILL BE CONTACTING DEALER.
Additional Notes:
DRIVING ON 2 LANE HIGHWAY AROUND 40-45 MPH WHEN SUDDENLY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. WARNING MESSAGE "SERVICE POWER STEERING DRIVE WITH CAUTION" POPPED ON. HAD EXTREME RESISTANT TRYING TO TURN INTO A PARKING LOT TO CHECK FOR LOST OF FLUID. NEARLY HIT A CAR TRYING TO GET THE IMPALA INTO THE PROPER RIGHT LANE. AFTER ABOUT 30 MINUTES OF LOOKING IN OWNER'S MANUAL AND SEARCHING IN ENGINE COMPARTMENT TO DISCOVERED THAT THIS IS AN ELECTRIC STEERING. CHECK FOR ANY BLOWN FUSE - FOUND NONE. AFTER ABOUT 45 MINUTES FROM PULLING OVER, RESTARTED THE ENGINE AND FOUND POWER STEERING HAS RETURN TO NORMAL OPERATION. MILEAGE IS 52,454. WILL BE CONTACTING DEALER.
Mfg Campaign: 11234659
Recall Date: Jul 24, 2019
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.*JS
Corrective Action:
2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.*JS
Additional Notes:
2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.*JS
Mfg Campaign: 11233353
Recall Date: Jul 18, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUNK FILLED WITH WATER IN TIRE COMPARTMENT.
Corrective Action:
TRUNK FILLED WITH WATER IN TIRE COMPARTMENT.
Additional Notes:
TRUNK FILLED WITH WATER IN TIRE COMPARTMENT.
Mfg Campaign: 11232025
Recall Date: Jul 15, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT COMES ON AND OFF{INTERMITTINGLY) WHILE DRIVING.
Corrective Action:
AIR BAG LIGHT COMES ON AND OFF{INTERMITTINGLY) WHILE DRIVING.
Additional Notes:
AIR BAG LIGHT COMES ON AND OFF{INTERMITTINGLY) WHILE DRIVING.
Mfg Campaign: 11231790
Recall Date: Jul 14, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
THE PASSENGER AIR BAG LIGHT KEEPS COMING ON SO THEREFORE THE PASSENGER IS NOT PROTECTED. MY CAR IS ONLY 3 TEARS OLD AND THE AIRBAGS SHOULD NOT BE MESSING UP. THE EXTENDED WARRANTY WILL NOT COVER IT. IT IS GOING TO BE $1250.00 TO GET IT FIXED I HAVE A CAR NOTE AND I AM NOT ABLE TO PAY THAT.
Corrective Action:
THE PASSENGER AIR BAG LIGHT KEEPS COMING ON SO THEREFORE THE PASSENGER IS NOT PROTECTED. MY CAR IS ONLY 3 TEARS OLD AND THE AIRBAGS SHOULD NOT BE MESSING UP. THE EXTENDED WARRANTY WILL NOT COVER IT. IT IS GOING TO BE $1250.00 TO GET IT FIXED I HAVE A CAR NOTE AND I AM NOT ABLE TO PAY THAT.
Additional Notes:
THE PASSENGER AIR BAG LIGHT KEEPS COMING ON SO THEREFORE THE PASSENGER IS NOT PROTECTED. MY CAR IS ONLY 3 TEARS OLD AND THE AIRBAGS SHOULD NOT BE MESSING UP. THE EXTENDED WARRANTY WILL NOT COVER IT. IT IS GOING TO BE $1250.00 TO GET IT FIXED I HAVE A CAR NOTE AND I AM NOT ABLE TO PAY THAT.
Mfg Campaign: 11230608
Recall Date: Jul 9, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF EXPLODED WHILE DRIVING ON HWY AT 65MPH, TWO MINUTES AFTER STOPPING AT A CONVENIENCE STORE. 92F OUTDOOR TEMP. AC JUST COOLED OFF VEHICLE. 2017 BLACK CHEVY IMPALA LTZ. BOTH FRONT WINDOWS AND WINDSHIELD PREVIOUSLY CRACKED AFTER STARTING TO DRIVE WHILE CAR COOLING OFF (AC ON) DURING PREVIOUS SUMMERS. I WAS ON THE PHONE DURING THE SUNROOF BLOWOUT AND THE OTHER PARTY WAS WITNESS TO THE EXTREMELY LOUD EXPLOSION SOUND. THANK GOODNESS I DECIDED TO TINT THE SUNROOF WHEN I BOUGHT IT, COULD HAVE BEEN MUCH WORSE.
Corrective Action:
SUNROOF EXPLODED WHILE DRIVING ON HWY AT 65MPH, TWO MINUTES AFTER STOPPING AT A CONVENIENCE STORE. 92F OUTDOOR TEMP. AC JUST COOLED OFF VEHICLE. 2017 BLACK CHEVY IMPALA LTZ. BOTH FRONT WINDOWS AND WINDSHIELD PREVIOUSLY CRACKED AFTER STARTING TO DRIVE WHILE CAR COOLING OFF (AC ON) DURING PREVIOUS SUMMERS. I WAS ON THE PHONE DURING THE SUNROOF BLOWOUT AND THE OTHER PARTY WAS WITNESS TO THE EXTREMELY LOUD EXPLOSION SOUND. THANK GOODNESS I DECIDED TO TINT THE SUNROOF WHEN I BOUGHT IT, COULD HAVE BEEN MUCH WORSE.
Additional Notes:
SUNROOF EXPLODED WHILE DRIVING ON HWY AT 65MPH, TWO MINUTES AFTER STOPPING AT A CONVENIENCE STORE. 92F OUTDOOR TEMP. AC JUST COOLED OFF VEHICLE. 2017 BLACK CHEVY IMPALA LTZ. BOTH FRONT WINDOWS AND WINDSHIELD PREVIOUSLY CRACKED AFTER STARTING TO DRIVE WHILE CAR COOLING OFF (AC ON) DURING PREVIOUS SUMMERS. I WAS ON THE PHONE DURING THE SUNROOF BLOWOUT AND THE OTHER PARTY WAS WITNESS TO THE EXTREMELY LOUD EXPLOSION SOUND. THANK GOODNESS I DECIDED TO TINT THE SUNROOF WHEN I BOUGHT IT, COULD HAVE BEEN MUCH WORSE.
Mfg Campaign: 11218404
Recall Date: Jun 6, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Corrective Action:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Additional Notes:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Mfg Campaign: 11210725
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Corrective Action:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Additional Notes:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Mfg Campaign: 11210725
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Corrective Action:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Additional Notes:
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Mfg Campaign: 11210725
Recall Date: May 29, 2019
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