Complaints & Recalls
Consumer Complaints
133 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON
Corrective Action:
MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON
Additional Notes:
MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON
Mfg Campaign: 11344012
Recall Date: Aug 8, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES
Corrective Action:
EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES
Additional Notes:
EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES
Mfg Campaign: 11343184
Recall Date: Aug 4, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11338793
Recall Date: Jul 11, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11338793
Recall Date: Jul 11, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK. MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE. GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC. THE SENIOR AGENT [XXX] AT [XXX], EXTENSION [XXX] SAYS THERE IS NO APPEAL PROCESS OR ANYTHING WE CAN DO TO DISCUSS THE ISSUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK. MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE. GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC. THE SENIOR AGENT [XXX] AT [XXX], EXTENSION [XXX] SAYS THERE IS NO APPEAL PROCESS OR ANYTHING WE CAN DO TO DISCUSS THE ISSUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK. MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE. GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC. THE SENIOR AGENT [XXX] AT [XXX], EXTENSION [XXX] SAYS THERE IS NO APPEAL PROCESS OR ANYTHING WE CAN DO TO DISCUSS THE ISSUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11338629
Recall Date: Jul 10, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I NOTICED THE CAR'S (2017 CHEVROLET IMPALA) A/C WAS BLOWING HOT AIR WHILE STATIONARY AND IN MOTION. I TOOK IT IN FOR AN A/C CHECK. PER THE CHEVROLET DEALERSHIP'S SERVICE ADVISOR, THERE IS AN EVAPORATOR CORE LEAK INTO DASHBOARD. GM HAS RELEASED TWO SPECIAL OVERAGE BULLETINS (N182186880 & N182186881) IDENTIFYING THE ISSUE AND THE YEAR, MAKE, AND MODEL (2016-2018 IMPALAS 3.6). ALSO, PER THIS BULLETIN, IT STATED IT IDENTIFIED THE VINS THIS IMPACTED, BUT I HAVE THE SAME ISSUE AND CAR. IT DOES NOT STATE WHY SOME IMPALAS WERE NOT SELECTED. BUT DIFFERENT FORUMS ON THE INTERNET, SHOW THERE ARE MORE IMPALAS AND THEIR OWNERS WHO HAVE THIS SAME ISSUE. SEE HTTPS://WWW.IMPALAFORUMS.COM/THREADS/EVAPORATOR-REPLACEMENT.1841471/ . DUE TO VOLUME OF OTHER COMPLAINTS, I BELIEVE THIS SHOULD BE A NATIONAL RECALL. THIS IS A SAFETY ISSUE ESPECIALLY DURING THE SUMMER MONTHS.
Corrective Action:
I NOTICED THE CAR'S (2017 CHEVROLET IMPALA) A/C WAS BLOWING HOT AIR WHILE STATIONARY AND IN MOTION. I TOOK IT IN FOR AN A/C CHECK. PER THE CHEVROLET DEALERSHIP'S SERVICE ADVISOR, THERE IS AN EVAPORATOR CORE LEAK INTO DASHBOARD. GM HAS RELEASED TWO SPECIAL OVERAGE BULLETINS (N182186880 & N182186881) IDENTIFYING THE ISSUE AND THE YEAR, MAKE, AND MODEL (2016-2018 IMPALAS 3.6). ALSO, PER THIS BULLETIN, IT STATED IT IDENTIFIED THE VINS THIS IMPACTED, BUT I HAVE THE SAME ISSUE AND CAR. IT DOES NOT STATE WHY SOME IMPALAS WERE NOT SELECTED. BUT DIFFERENT FORUMS ON THE INTERNET, SHOW THERE ARE MORE IMPALAS AND THEIR OWNERS WHO HAVE THIS SAME ISSUE. SEE HTTPS://WWW.IMPALAFORUMS.COM/THREADS/EVAPORATOR-REPLACEMENT.1841471/ . DUE TO VOLUME OF OTHER COMPLAINTS, I BELIEVE THIS SHOULD BE A NATIONAL RECALL. THIS IS A SAFETY ISSUE ESPECIALLY DURING THE SUMMER MONTHS.
Additional Notes:
I NOTICED THE CAR'S (2017 CHEVROLET IMPALA) A/C WAS BLOWING HOT AIR WHILE STATIONARY AND IN MOTION. I TOOK IT IN FOR AN A/C CHECK. PER THE CHEVROLET DEALERSHIP'S SERVICE ADVISOR, THERE IS AN EVAPORATOR CORE LEAK INTO DASHBOARD. GM HAS RELEASED TWO SPECIAL OVERAGE BULLETINS (N182186880 & N182186881) IDENTIFYING THE ISSUE AND THE YEAR, MAKE, AND MODEL (2016-2018 IMPALAS 3.6). ALSO, PER THIS BULLETIN, IT STATED IT IDENTIFIED THE VINS THIS IMPACTED, BUT I HAVE THE SAME ISSUE AND CAR. IT DOES NOT STATE WHY SOME IMPALAS WERE NOT SELECTED. BUT DIFFERENT FORUMS ON THE INTERNET, SHOW THERE ARE MORE IMPALAS AND THEIR OWNERS WHO HAVE THIS SAME ISSUE. SEE HTTPS://WWW.IMPALAFORUMS.COM/THREADS/EVAPORATOR-REPLACEMENT.1841471/ . DUE TO VOLUME OF OTHER COMPLAINTS, I BELIEVE THIS SHOULD BE A NATIONAL RECALL. THIS IS A SAFETY ISSUE ESPECIALLY DURING THE SUMMER MONTHS.
Mfg Campaign: 11337886
Recall Date: Jul 7, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY
Corrective Action:
I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY
Additional Notes:
I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY
Mfg Campaign: 11337579
Recall Date: Jul 5, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY
Corrective Action:
I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY
Additional Notes:
I HAD A CHECK ENGINE LIGHT WHEN I WENT AND CHECKED IT IT WAS A P236 CODE IN A P069E I ALSO WENT TO CHECK IT BECAUSE I NOTICED MY CAR WAS STARTING UP FUNNY
Mfg Campaign: 11337579
Recall Date: Jul 5, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVAPORATOR CORE FOR AIR CONDITIONING LEAKING. IT WAS CONFIRMED AT A CHEVY DEALERSHIP. DEALERSHIP QUOTED AN ESTIMATED REPAIR PRICE. I DECIDED TO GO WITH ANOTHER REPAIR SHOP. THE THIRD PARTY REPAIR SHOP MADE ME AWARE OF A SPECIAL BULLETIN ON MY VEHICLE(N182186881). THE CHEVY DEALERSHIP STATES THEY DO NOT KNOW OF ANY SPECIAL BULLETIN OR RECALL. THERE THEY WILL NOT MAKE THE REPAIR AT CHEVY'S COST. *TR
Corrective Action:
EVAPORATOR CORE FOR AIR CONDITIONING LEAKING. IT WAS CONFIRMED AT A CHEVY DEALERSHIP. DEALERSHIP QUOTED AN ESTIMATED REPAIR PRICE. I DECIDED TO GO WITH ANOTHER REPAIR SHOP. THE THIRD PARTY REPAIR SHOP MADE ME AWARE OF A SPECIAL BULLETIN ON MY VEHICLE(N182186881). THE CHEVY DEALERSHIP STATES THEY DO NOT KNOW OF ANY SPECIAL BULLETIN OR RECALL. THERE THEY WILL NOT MAKE THE REPAIR AT CHEVY'S COST. *TR
Additional Notes:
EVAPORATOR CORE FOR AIR CONDITIONING LEAKING. IT WAS CONFIRMED AT A CHEVY DEALERSHIP. DEALERSHIP QUOTED AN ESTIMATED REPAIR PRICE. I DECIDED TO GO WITH ANOTHER REPAIR SHOP. THE THIRD PARTY REPAIR SHOP MADE ME AWARE OF A SPECIAL BULLETIN ON MY VEHICLE(N182186881). THE CHEVY DEALERSHIP STATES THEY DO NOT KNOW OF ANY SPECIAL BULLETIN OR RECALL. THERE THEY WILL NOT MAKE THE REPAIR AT CHEVY'S COST. *TR
Mfg Campaign: 11324672
Recall Date: May 15, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART.
Corrective Action:
THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART.
Additional Notes:
THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART.
Mfg Campaign: 11322931
Recall Date: May 1, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
INCREASING TICKING NOISE FROM ENGINE. STARTED ABOUT 6 MONTHS AGO AND NOISE GETTING LOUDER. PER BALE CHEVROLET, IT IS COMING FROM PURGE VALVE AND VALVE IS OPERATING AS NORMAL. I DON'T FEEL THIS IS NORMAL, ESPECIALLY SINCE IT WASN'T DOING IT WHEN WE PURCHASED IT.
Corrective Action:
INCREASING TICKING NOISE FROM ENGINE. STARTED ABOUT 6 MONTHS AGO AND NOISE GETTING LOUDER. PER BALE CHEVROLET, IT IS COMING FROM PURGE VALVE AND VALVE IS OPERATING AS NORMAL. I DON'T FEEL THIS IS NORMAL, ESPECIALLY SINCE IT WASN'T DOING IT WHEN WE PURCHASED IT.
Additional Notes:
INCREASING TICKING NOISE FROM ENGINE. STARTED ABOUT 6 MONTHS AGO AND NOISE GETTING LOUDER. PER BALE CHEVROLET, IT IS COMING FROM PURGE VALVE AND VALVE IS OPERATING AS NORMAL. I DON'T FEEL THIS IS NORMAL, ESPECIALLY SINCE IT WASN'T DOING IT WHEN WE PURCHASED IT.
Mfg Campaign: 11321855
Recall Date: Apr 21, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE
Corrective Action:
I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE
Additional Notes:
I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE
Mfg Campaign: 11320327
Recall Date: Apr 6, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT
Corrective Action:
HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT
Additional Notes:
HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT
Mfg Campaign: 11316899
Recall Date: Mar 8, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE
Corrective Action:
WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE
Additional Notes:
WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE
Mfg Campaign: 11316482
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Corrective Action:
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Additional Notes:
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Mfg Campaign: 11309834
Recall Date: Feb 18, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Corrective Action:
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Additional Notes:
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Mfg Campaign: 11309834
Recall Date: Feb 18, 2020
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
FRONT END SUSPENSION IS MAKING NOISES, BALL JOINTS AND DRIVER SIDE AXLE LOOSE. WAS TOLD ALL THIS HAS TO BE REPLACED.
Corrective Action:
FRONT END SUSPENSION IS MAKING NOISES, BALL JOINTS AND DRIVER SIDE AXLE LOOSE. WAS TOLD ALL THIS HAS TO BE REPLACED.
Additional Notes:
FRONT END SUSPENSION IS MAKING NOISES, BALL JOINTS AND DRIVER SIDE AXLE LOOSE. WAS TOLD ALL THIS HAS TO BE REPLACED.
Mfg Campaign: 11306225
Recall Date: Jan 31, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON.
Corrective Action:
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON.
Additional Notes:
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON.
Mfg Campaign: 11297858
Recall Date: Jan 8, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
FRONT END CRASH & AIRBAGS DID NOT DEPLOY
Corrective Action:
FRONT END CRASH & AIRBAGS DID NOT DEPLOY
Additional Notes:
FRONT END CRASH & AIRBAGS DID NOT DEPLOY
Mfg Campaign: 11279418
Recall Date: Nov 11, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?
Corrective Action:
AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?
Additional Notes:
AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?
Mfg Campaign: 11277942
Recall Date: Nov 4, 2019
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Valencia, CA • 36 yrs
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