Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The trailer brake system dings on the dash board constantly, causing the brakes to malfunction and studder which is causing an increased risk of for safety incidents to happen.
Corrective Action:
The trailer brake system dings on the dash board constantly, causing the brakes to malfunction and studder which is causing an increased risk of for safety incidents to happen.
Additional Notes:
The trailer brake system dings on the dash board constantly, causing the brakes to malfunction and studder which is causing an increased risk of for safety incidents to happen.
Mfg Campaign: 11463276
Recall Date: May 3, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear defroster where power sliding window meets started smoking while defroster was in use. Reference TSB# n192265660 rear window defroster thermal events . This is a replica of that issue, but have thus far been told by GM corporate that vehicle is not eligible under the released customer satisfaction program.
Corrective Action:
Rear defroster where power sliding window meets started smoking while defroster was in use. Reference TSB# n192265660 rear window defroster thermal events . This is a replica of that issue, but have thus far been told by GM corporate that vehicle is not eligible under the released customer satisfaction program.
Additional Notes:
Rear defroster where power sliding window meets started smoking while defroster was in use. Reference TSB# n192265660 rear window defroster thermal events . This is a replica of that issue, but have thus far been told by GM corporate that vehicle is not eligible under the released customer satisfaction program.
Mfg Campaign: 11463107
Recall Date: May 2, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while reversing out of the driveway and attempting to depress on the brake pedal, the brake pedal was rigid and failed to depress as needed. The contact stated no warning light was illuminated. The contact was able to roll to a stop independently. The contact stated he had experienced the failure three times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while reversing out of the driveway and attempting to depress on the brake pedal, the brake pedal was rigid and failed to depress as needed. The contact stated no warning light was illuminated. The contact was able to roll to a stop independently. The contact stated he had experienced the failure three times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while reversing out of the driveway and attempting to depress on the brake pedal, the brake pedal was rigid and failed to depress as needed. The contact stated no warning light was illuminated. The contact was able to roll to a stop independently. The contact stated he had experienced the failure three times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11462191
Recall Date: Apr 26, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have tooken my 2016 Silverado 5.3 that I bought brand new 4 times to get fixed for a brake recall, it is still not fixed even though in their records it’s fixed, I have had several near misses but I am always ready with the e brake. The brakes get super hard out of no where and I can’t brake at all. Recently I hit 2 vehicles because of this recall. I was backing out of my home and when I tried to brake I hit a car parked in the side of the road, if they would’ve been in the car I would’ve killed the owner of the vehicle for sure. I put it in drive to get out of her car and the brake didn’t work again and crashed into the vehicle in front of me again because of the brake recall. I was injured both time and I am paying for these peoples cars and other stuff. I have been talking to several lawyers just haven’t decided which one I am going to go with. I am scared for my life to drive that truck now and it is sacred to me and my family as my dad died from COVID and it was his truck
Corrective Action:
I have tooken my 2016 Silverado 5.3 that I bought brand new 4 times to get fixed for a brake recall, it is still not fixed even though in their records it’s fixed, I have had several near misses but I am always ready with the e brake. The brakes get super hard out of no where and I can’t brake at all. Recently I hit 2 vehicles because of this recall. I was backing out of my home and when I tried to brake I hit a car parked in the side of the road, if they would’ve been in the car I would’ve killed the owner of the vehicle for sure. I put it in drive to get out of her car and the brake didn’t work again and crashed into the vehicle in front of me again because of the brake recall. I was injured both time and I am paying for these peoples cars and other stuff. I have been talking to several lawyers just haven’t decided which one I am going to go with. I am scared for my life to drive that truck now and it is sacred to me and my family as my dad died from COVID and it was his truck
Additional Notes:
I have tooken my 2016 Silverado 5.3 that I bought brand new 4 times to get fixed for a brake recall, it is still not fixed even though in their records it’s fixed, I have had several near misses but I am always ready with the e brake. The brakes get super hard out of no where and I can’t brake at all. Recently I hit 2 vehicles because of this recall. I was backing out of my home and when I tried to brake I hit a car parked in the side of the road, if they would’ve been in the car I would’ve killed the owner of the vehicle for sure. I put it in drive to get out of her car and the brake didn’t work again and crashed into the vehicle in front of me again because of the brake recall. I was injured both time and I am paying for these peoples cars and other stuff. I have been talking to several lawyers just haven’t decided which one I am going to go with. I am scared for my life to drive that truck now and it is sacred to me and my family as my dad died from COVID and it was his truck
Mfg Campaign: 11462162
Recall Date: Apr 25, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Corrective Action:
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Additional Notes:
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Mfg Campaign: 11459923
Recall Date: Apr 6, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Corrective Action:
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Additional Notes:
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Mfg Campaign: 11459923
Recall Date: Apr 6, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2/18/22- Sanborn Chevy in Lodi, CA Vehicle was towed in for transmission concern found that the transmission pump was whining found 4th thru 6th gear slipping. Dealership had to replace transmission. Upon talking to dealership informed me that they have been replacing a lot of 2015-2016 transmission with the same concern. I did contact GM Corp told me nothing they could do ... Repair order # 26319 the amount paid was $4559.65 Would like this to be investagated for transmission concerns
Corrective Action:
2/18/22- Sanborn Chevy in Lodi, CA Vehicle was towed in for transmission concern found that the transmission pump was whining found 4th thru 6th gear slipping. Dealership had to replace transmission. Upon talking to dealership informed me that they have been replacing a lot of 2015-2016 transmission with the same concern. I did contact GM Corp told me nothing they could do ... Repair order # 26319 the amount paid was $4559.65 Would like this to be investagated for transmission concerns
Additional Notes:
2/18/22- Sanborn Chevy in Lodi, CA Vehicle was towed in for transmission concern found that the transmission pump was whining found 4th thru 6th gear slipping. Dealership had to replace transmission. Upon talking to dealership informed me that they have been replacing a lot of 2015-2016 transmission with the same concern. I did contact GM Corp told me nothing they could do ... Repair order # 26319 the amount paid was $4559.65 Would like this to be investagated for transmission concerns
Mfg Campaign: 11458526
Recall Date: Mar 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle has a very good service record. The transmission failed and had to be replaced at 93,800 miles. My research has revealed this is a common problem with this make/model. The transmission has been replaced and I have filed a claim with GMC. I do not have an extended warranty. However, this appears to be a common problem.
Corrective Action:
My vehicle has a very good service record. The transmission failed and had to be replaced at 93,800 miles. My research has revealed this is a common problem with this make/model. The transmission has been replaced and I have filed a claim with GMC. I do not have an extended warranty. However, this appears to be a common problem.
Additional Notes:
My vehicle has a very good service record. The transmission failed and had to be replaced at 93,800 miles. My research has revealed this is a common problem with this make/model. The transmission has been replaced and I have filed a claim with GMC. I do not have an extended warranty. However, this appears to be a common problem.
Mfg Campaign: 11451849
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This morning I turned on my rear defrost, and the rear window shattered. There is a memo entitled "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5273 / N192265660". However, when I contacted GM this afternoon (800-630-2438) they had not heard of this memo.
Corrective Action:
This morning I turned on my rear defrost, and the rear window shattered. There is a memo entitled "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5273 / N192265660". However, when I contacted GM this afternoon (800-630-2438) they had not heard of this memo.
Additional Notes:
This morning I turned on my rear defrost, and the rear window shattered. There is a memo entitled "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5273 / N192265660". However, when I contacted GM this afternoon (800-630-2438) they had not heard of this memo.
Mfg Campaign: 11449811
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking ability significantly decreases when in reverse and also sometimes when traveling at very low speeds like pulling into the driveway or into a parking spot. The brake will be fully applied, and vehicle will continue to move. This can cause a very dangerous collision and potentially cause death or serious injury to the vehicle passengers and/or passengers of vehicles encountered. The 'service brake assist' indicator will light up on the dash at times, other times there is no warning light when it happens. I bought this vehicle a little less than 30 days ago (on 12/20/2021) and have had this happen to me multiple times. I have not had it to the dealer yet, but have an appointment set to have it looked at. My father (a diesel mechanic) seems to think it is due to vacuum loss of the brakes. The vehicle can be available for inspection upon request.
Corrective Action:
Braking ability significantly decreases when in reverse and also sometimes when traveling at very low speeds like pulling into the driveway or into a parking spot. The brake will be fully applied, and vehicle will continue to move. This can cause a very dangerous collision and potentially cause death or serious injury to the vehicle passengers and/or passengers of vehicles encountered. The 'service brake assist' indicator will light up on the dash at times, other times there is no warning light when it happens. I bought this vehicle a little less than 30 days ago (on 12/20/2021) and have had this happen to me multiple times. I have not had it to the dealer yet, but have an appointment set to have it looked at. My father (a diesel mechanic) seems to think it is due to vacuum loss of the brakes. The vehicle can be available for inspection upon request.
Additional Notes:
Braking ability significantly decreases when in reverse and also sometimes when traveling at very low speeds like pulling into the driveway or into a parking spot. The brake will be fully applied, and vehicle will continue to move. This can cause a very dangerous collision and potentially cause death or serious injury to the vehicle passengers and/or passengers of vehicles encountered. The 'service brake assist' indicator will light up on the dash at times, other times there is no warning light when it happens. I bought this vehicle a little less than 30 days ago (on 12/20/2021) and have had this happen to me multiple times. I have not had it to the dealer yet, but have an appointment set to have it looked at. My father (a diesel mechanic) seems to think it is due to vacuum loss of the brakes. The vehicle can be available for inspection upon request.
Mfg Campaign: 11448113
Recall Date: Jan 19, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Radiator leaking coolant from the driver side. Vehicle has only 80,000 miles. A/C condenser also leaking driver side crack in condenser. Known issue by Chevy and no recalls have been made.
Corrective Action:
Radiator leaking coolant from the driver side. Vehicle has only 80,000 miles. A/C condenser also leaking driver side crack in condenser. Known issue by Chevy and no recalls have been made.
Additional Notes:
Radiator leaking coolant from the driver side. Vehicle has only 80,000 miles. A/C condenser also leaking driver side crack in condenser. Known issue by Chevy and no recalls have been made.
Mfg Campaign: 11447419
Recall Date: Jan 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
At lower speeds the brake pedal become stiff making it extremely difficult to stop. Sometimes the antilock breaks will kick in to help, but sometimes that doesn't even stop the truck. On several occasions I have nearly hit other cars because the brakes fail to engage. On one occasion when parking in a multi story parking garage, the truck almost plowed through the side barrier because it wouldn't stop. The brakes also fail when going in reverse at low speeds. It appears that the brake assist vacuum pump is failing as has been reported by a number of other complaints. The brake pads and rotors are all in good shape and the truck has only 68,000 miles.
Corrective Action:
At lower speeds the brake pedal become stiff making it extremely difficult to stop. Sometimes the antilock breaks will kick in to help, but sometimes that doesn't even stop the truck. On several occasions I have nearly hit other cars because the brakes fail to engage. On one occasion when parking in a multi story parking garage, the truck almost plowed through the side barrier because it wouldn't stop. The brakes also fail when going in reverse at low speeds. It appears that the brake assist vacuum pump is failing as has been reported by a number of other complaints. The brake pads and rotors are all in good shape and the truck has only 68,000 miles.
Additional Notes:
At lower speeds the brake pedal become stiff making it extremely difficult to stop. Sometimes the antilock breaks will kick in to help, but sometimes that doesn't even stop the truck. On several occasions I have nearly hit other cars because the brakes fail to engage. On one occasion when parking in a multi story parking garage, the truck almost plowed through the side barrier because it wouldn't stop. The brakes also fail when going in reverse at low speeds. It appears that the brake assist vacuum pump is failing as has been reported by a number of other complaints. The brake pads and rotors are all in good shape and the truck has only 68,000 miles.
Mfg Campaign: 11446725
Recall Date: Jan 8, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel filler injection port retaining clip became overly worn down & broke with minimal use, thus not holding the fuel spout in its proper place causing it to malfunction. No warning lights. Fuel spout is very loose & could come loose & cause disasters from: personnel injury/death, inhalation from toxic fumes, environmental disasters, etc. The fuel tank was completely replaced in 2016 right after purchase.
Corrective Action:
The fuel filler injection port retaining clip became overly worn down & broke with minimal use, thus not holding the fuel spout in its proper place causing it to malfunction. No warning lights. Fuel spout is very loose & could come loose & cause disasters from: personnel injury/death, inhalation from toxic fumes, environmental disasters, etc. The fuel tank was completely replaced in 2016 right after purchase.
Additional Notes:
The fuel filler injection port retaining clip became overly worn down & broke with minimal use, thus not holding the fuel spout in its proper place causing it to malfunction. No warning lights. Fuel spout is very loose & could come loose & cause disasters from: personnel injury/death, inhalation from toxic fumes, environmental disasters, etc. The fuel tank was completely replaced in 2016 right after purchase.
Mfg Campaign: 11446247
Recall Date: Jan 4, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving slowly in parking lot, lost braking. I had minimal braking for the next 5 minutes. Message on dashboard said SERVICE BRAKE ASSIST. Which indicates a problem with the brake boost assist system. Further investigation indicates a re-programing of the braking software may be needed. i would like to see this issue of re-programing the braking software a re-call on my 2106 truck. Ref: NHTSA - 19V645 & 20V603
Corrective Action:
While driving slowly in parking lot, lost braking. I had minimal braking for the next 5 minutes. Message on dashboard said SERVICE BRAKE ASSIST. Which indicates a problem with the brake boost assist system. Further investigation indicates a re-programing of the braking software may be needed. i would like to see this issue of re-programing the braking software a re-call on my 2106 truck. Ref: NHTSA - 19V645 & 20V603
Additional Notes:
While driving slowly in parking lot, lost braking. I had minimal braking for the next 5 minutes. Message on dashboard said SERVICE BRAKE ASSIST. Which indicates a problem with the brake boost assist system. Further investigation indicates a re-programing of the braking software may be needed. i would like to see this issue of re-programing the braking software a re-call on my 2106 truck. Ref: NHTSA - 19V645 & 20V603
Mfg Campaign: 11446036
Recall Date: Jan 3, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH from a complete stop, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond, causing a 3 feet delay in stopping distance. The brake assist warning light illuminated. The contact stated that the failure had been reoccurring while driving and whenever he would depress the brake pedal several times. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH from a complete stop, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond, causing a 3 feet delay in stopping distance. The brake assist warning light illuminated. The contact stated that the failure had been reoccurring while driving and whenever he would depress the brake pedal several times. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH from a complete stop, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond, causing a 3 feet delay in stopping distance. The brake assist warning light illuminated. The contact stated that the failure had been reoccurring while driving and whenever he would depress the brake pedal several times. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Mfg Campaign: 11445307
Recall Date: Dec 28, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the road when it sounded like a firearm was discharged in the cab of my truck . I look in the rear view mirror and see the driver's side of the rear window has blown outward. It is a headed glass and the heater, for the glass, was on at the time.
Corrective Action:
I was driving down the road when it sounded like a firearm was discharged in the cab of my truck . I look in the rear view mirror and see the driver's side of the rear window has blown outward. It is a headed glass and the heater, for the glass, was on at the time.
Additional Notes:
I was driving down the road when it sounded like a firearm was discharged in the cab of my truck . I look in the rear view mirror and see the driver's side of the rear window has blown outward. It is a headed glass and the heater, for the glass, was on at the time.
Mfg Campaign: 11444610
Recall Date: Dec 21, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loss of brakes at low speeds, may require pumping of brakes. Had an update performed and thought bit was corrected. Have experienced it 4 or 5 times since. Vehicle continues to roll a few feet before stopping. Corrects itself after restart of vehicle.
Corrective Action:
Loss of brakes at low speeds, may require pumping of brakes. Had an update performed and thought bit was corrected. Have experienced it 4 or 5 times since. Vehicle continues to roll a few feet before stopping. Corrects itself after restart of vehicle.
Additional Notes:
Loss of brakes at low speeds, may require pumping of brakes. Had an update performed and thought bit was corrected. Have experienced it 4 or 5 times since. Vehicle continues to roll a few feet before stopping. Corrects itself after restart of vehicle.
Mfg Campaign: 11443846
Recall Date: Dec 15, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 10 MPH, the brakes intermittently failed, and the brake pedal was stiff. The vehicle was taken to an independent mechanic. The independent mechanic did not diagnose or repair the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 10 MPH, the brakes intermittently failed, and the brake pedal was stiff. The vehicle was taken to an independent mechanic. The independent mechanic did not diagnose or repair the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 10 MPH, the brakes intermittently failed, and the brake pedal was stiff. The vehicle was taken to an independent mechanic. The independent mechanic did not diagnose or repair the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Mfg Campaign: 11443741
Recall Date: Dec 14, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a hard brake pedal at low or idle speeds. First noticed it while trying to park in a parking deck while on vacation. I almost ran into the wall. I looked online for the cause and noticed there is a recall for this issue for our year truck. I contacted the closest dealer but they informed me that my vin number did not pull up the recall. We have a "Texas" edition. I'm wondering if this edition has the same vacuum brake assist pump being recalled but has not been reported.
Corrective Action:
I have a hard brake pedal at low or idle speeds. First noticed it while trying to park in a parking deck while on vacation. I almost ran into the wall. I looked online for the cause and noticed there is a recall for this issue for our year truck. I contacted the closest dealer but they informed me that my vin number did not pull up the recall. We have a "Texas" edition. I'm wondering if this edition has the same vacuum brake assist pump being recalled but has not been reported.
Additional Notes:
I have a hard brake pedal at low or idle speeds. First noticed it while trying to park in a parking deck while on vacation. I almost ran into the wall. I looked online for the cause and noticed there is a recall for this issue for our year truck. I contacted the closest dealer but they informed me that my vin number did not pull up the recall. We have a "Texas" edition. I'm wondering if this edition has the same vacuum brake assist pump being recalled but has not been reported.
Mfg Campaign: 11442848
Recall Date: Dec 6, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While sitting in a parking lot with the rear defrost on, the rear window shattered. There were no visible impact marks. My child was covered in small glass shards. I drove home and will be contacting my insurance company shortly.
Corrective Action:
While sitting in a parking lot with the rear defrost on, the rear window shattered. There were no visible impact marks. My child was covered in small glass shards. I drove home and will be contacting my insurance company shortly.
Additional Notes:
While sitting in a parking lot with the rear defrost on, the rear window shattered. There were no visible impact marks. My child was covered in small glass shards. I drove home and will be contacting my insurance company shortly.
Mfg Campaign: 11440314
Recall Date: Nov 13, 2021
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Valencia, CA • 36 yrs
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