Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driver complained of fuel smell behind cab. Fuel leak on top of tank. Inspected and found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct leak.
Corrective Action:
Driver complained of fuel smell behind cab. Fuel leak on top of tank. Inspected and found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct leak.
Additional Notes:
Driver complained of fuel smell behind cab. Fuel leak on top of tank. Inspected and found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct leak.
Mfg Campaign: 11429297
Recall Date: Aug 16, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Failure. Truck starts to jerk violently.
Corrective Action:
Transmission Failure. Truck starts to jerk violently.
Additional Notes:
Transmission Failure. Truck starts to jerk violently.
Mfg Campaign: 11428751
Recall Date: Aug 11, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
82000 miles, hard shifting and jerking. 83000 miles truck will hardly go into gear.
Corrective Action:
82000 miles, hard shifting and jerking. 83000 miles truck will hardly go into gear.
Additional Notes:
82000 miles, hard shifting and jerking. 83000 miles truck will hardly go into gear.
Mfg Campaign: 11428211
Recall Date: Aug 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.
Mfg Campaign: 11426477
Recall Date: Jul 26, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) Brake system, yes. 2) The vehicle did not stop when the brake pedal was depressed (known issue with GM). 3) Yes, GM provided an independent investigator and confirmed the brake system failure. 4) Yes. 5) No. On May 29, 2021, at approximately 9:35 AM, I was traveling Northbound on Interstate 5 and exiting the freeway on Highway 46. As I exited the freeway, there was slow moving traffic, I began to brake and experienced no braking at all and the ABS kicked in. At that time, I was traveling at approximately 10 miles an hour when the impact accorded with the vehicle in front of me.
Corrective Action:
1) Brake system, yes. 2) The vehicle did not stop when the brake pedal was depressed (known issue with GM). 3) Yes, GM provided an independent investigator and confirmed the brake system failure. 4) Yes. 5) No. On May 29, 2021, at approximately 9:35 AM, I was traveling Northbound on Interstate 5 and exiting the freeway on Highway 46. As I exited the freeway, there was slow moving traffic, I began to brake and experienced no braking at all and the ABS kicked in. At that time, I was traveling at approximately 10 miles an hour when the impact accorded with the vehicle in front of me.
Additional Notes:
1) Brake system, yes. 2) The vehicle did not stop when the brake pedal was depressed (known issue with GM). 3) Yes, GM provided an independent investigator and confirmed the brake system failure. 4) Yes. 5) No. On May 29, 2021, at approximately 9:35 AM, I was traveling Northbound on Interstate 5 and exiting the freeway on Highway 46. As I exited the freeway, there was slow moving traffic, I began to brake and experienced no braking at all and the ABS kicked in. At that time, I was traveling at approximately 10 miles an hour when the impact accorded with the vehicle in front of me.
Mfg Campaign: 11425779
Recall Date: Jul 21, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 35-45 mph, the vehicle would jerk forward, then decelerate, and jerk forward again. The vehicle was awaiting diagnosis by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was 89,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 35-45 mph, the vehicle would jerk forward, then decelerate, and jerk forward again. The vehicle was awaiting diagnosis by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was 89,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 35-45 mph, the vehicle would jerk forward, then decelerate, and jerk forward again. The vehicle was awaiting diagnosis by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was 89,000.
Mfg Campaign: 11424846
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Operator complained of fuel smell. Found traces of fuel on center of fuel tank. Lower fuel tank for inspection and found fuel leaking from fuel pump port. Replaced fuel pump to correct. The same failure has happened and is still happening. All fuel pumps fail the same area. A list of the VINs and date of failure. [XXX] - 9/16/19 [XXX] - 4/30/20 [XXX] - 6/24/20 [XXX] - 7/10/20 [XXX] - 9/8/20 Repaired by dealer [XXX] - 9/10/20 Repaired by dealer [XXX] - 9/10/20 [XXX] - 3/17/21 Repaired by dealer [XXX] - 3/17/21 Repaired by dealer [XXX] - 6/15/21 [XXX] - 6/18/21 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Operator complained of fuel smell. Found traces of fuel on center of fuel tank. Lower fuel tank for inspection and found fuel leaking from fuel pump port. Replaced fuel pump to correct. The same failure has happened and is still happening. All fuel pumps fail the same area. A list of the VINs and date of failure. [XXX] - 9/16/19 [XXX] - 4/30/20 [XXX] - 6/24/20 [XXX] - 7/10/20 [XXX] - 9/8/20 Repaired by dealer [XXX] - 9/10/20 Repaired by dealer [XXX] - 9/10/20 [XXX] - 3/17/21 Repaired by dealer [XXX] - 3/17/21 Repaired by dealer [XXX] - 6/15/21 [XXX] - 6/18/21 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Operator complained of fuel smell. Found traces of fuel on center of fuel tank. Lower fuel tank for inspection and found fuel leaking from fuel pump port. Replaced fuel pump to correct. The same failure has happened and is still happening. All fuel pumps fail the same area. A list of the VINs and date of failure. [XXX] - 9/16/19 [XXX] - 4/30/20 [XXX] - 6/24/20 [XXX] - 7/10/20 [XXX] - 9/8/20 Repaired by dealer [XXX] - 9/10/20 Repaired by dealer [XXX] - 9/10/20 [XXX] - 3/17/21 Repaired by dealer [XXX] - 3/17/21 Repaired by dealer [XXX] - 6/15/21 [XXX] - 6/18/21 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11422044
Recall Date: Jun 23, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Believe the vacuum pump is faulty. Hard braking g or no brakes when going slow or go in reverse.
Corrective Action:
Believe the vacuum pump is faulty. Hard braking g or no brakes when going slow or go in reverse.
Additional Notes:
Believe the vacuum pump is faulty. Hard braking g or no brakes when going slow or go in reverse.
Mfg Campaign: 11421407
Recall Date: Jun 18, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.
Mfg Campaign: 11421024
Recall Date: Jun 15, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine overheating when pulling a trailer uphill. A simular problem also occurred with the transmission fluid reaching 212 degrees. Both incidents did occur on a hot days in California. Responded by turning on the heat in the summer time which solved the temporary engine overheating problem. Engine coolant was at the proper level and had not exceeded the manufactures 5 year 50,000 mile life time. This despite the truck being sold specifically rated for trailer towing with me neither overloading, exceeding tow rating or exceeding 55 mph. When this occurred.
Corrective Action:
Engine overheating when pulling a trailer uphill. A simular problem also occurred with the transmission fluid reaching 212 degrees. Both incidents did occur on a hot days in California. Responded by turning on the heat in the summer time which solved the temporary engine overheating problem. Engine coolant was at the proper level and had not exceeded the manufactures 5 year 50,000 mile life time. This despite the truck being sold specifically rated for trailer towing with me neither overloading, exceeding tow rating or exceeding 55 mph. When this occurred.
Additional Notes:
Engine overheating when pulling a trailer uphill. A simular problem also occurred with the transmission fluid reaching 212 degrees. Both incidents did occur on a hot days in California. Responded by turning on the heat in the summer time which solved the temporary engine overheating problem. Engine coolant was at the proper level and had not exceeded the manufactures 5 year 50,000 mile life time. This despite the truck being sold specifically rated for trailer towing with me neither overloading, exceeding tow rating or exceeding 55 mph. When this occurred.
Mfg Campaign: 11420707
Recall Date: Jun 12, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Driver seat belt will not click in rendering the seat belt unusable.
Corrective Action:
Driver seat belt will not click in rendering the seat belt unusable.
Additional Notes:
Driver seat belt will not click in rendering the seat belt unusable.
Mfg Campaign: 11420388
Recall Date: Jun 10, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My husband went to buckle his seatbelt and the thick metal coil within the plastic cover snapped. He was lucky it didn't happen in an accident. I immediately took it to the dealer, who took pictures and stated he needed to contact GM Customer Service to proceed. He said he's call me back later that day which he did not; I ended up calling the following morning and he proceeded to inform me a diagnostic procedure would have to be done to determine what happened. I asked if he had heard back from Customer Service and he said no. I called and talked with the service manager who said he would have to wait to hear from GM. Long story short, according to customer service, they'd only pay $70 towards the total cost since the car was not under warranty. I said a 5 year old seatbelt should not snap and they should be responsible for paying the entire $500 tab. They would not do so.
Corrective Action:
My husband went to buckle his seatbelt and the thick metal coil within the plastic cover snapped. He was lucky it didn't happen in an accident. I immediately took it to the dealer, who took pictures and stated he needed to contact GM Customer Service to proceed. He said he's call me back later that day which he did not; I ended up calling the following morning and he proceeded to inform me a diagnostic procedure would have to be done to determine what happened. I asked if he had heard back from Customer Service and he said no. I called and talked with the service manager who said he would have to wait to hear from GM. Long story short, according to customer service, they'd only pay $70 towards the total cost since the car was not under warranty. I said a 5 year old seatbelt should not snap and they should be responsible for paying the entire $500 tab. They would not do so.
Additional Notes:
My husband went to buckle his seatbelt and the thick metal coil within the plastic cover snapped. He was lucky it didn't happen in an accident. I immediately took it to the dealer, who took pictures and stated he needed to contact GM Customer Service to proceed. He said he's call me back later that day which he did not; I ended up calling the following morning and he proceeded to inform me a diagnostic procedure would have to be done to determine what happened. I asked if he had heard back from Customer Service and he said no. I called and talked with the service manager who said he would have to wait to hear from GM. Long story short, according to customer service, they'd only pay $70 towards the total cost since the car was not under warranty. I said a 5 year old seatbelt should not snap and they should be responsible for paying the entire $500 tab. They would not do so.
Mfg Campaign: 11419114
Recall Date: May 31, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 Chevrolet Silverado High Country Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) has cracked and failed at approximately 80,000 miles, resulting in (GM Part Number 12356150) refrigerant leaking to atmosphere. The affect component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. This component was inspected by a certified Manufacture dealer and found to be faulty, therefore, releasing harmful refrigerant into the atmosphere.
Corrective Action:
2016 Chevrolet Silverado High Country Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) has cracked and failed at approximately 80,000 miles, resulting in (GM Part Number 12356150) refrigerant leaking to atmosphere. The affect component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. This component was inspected by a certified Manufacture dealer and found to be faulty, therefore, releasing harmful refrigerant into the atmosphere.
Additional Notes:
2016 Chevrolet Silverado High Country Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) has cracked and failed at approximately 80,000 miles, resulting in (GM Part Number 12356150) refrigerant leaking to atmosphere. The affect component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. This component was inspected by a certified Manufacture dealer and found to be faulty, therefore, releasing harmful refrigerant into the atmosphere.
Mfg Campaign: 11418639
Recall Date: May 26, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact's husband owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving 30 mph, the upper control arm fractured. The power steering warning light illuminated. The driver continued driving to his destination. The contact called a dealer and made an appointment however, upon arrival the contact was informed that the dealer was closed. The driver drove the vehicle home and made an appointment with another dealer, Parkway Chevrolet (25500 TX-249, Tomball, TX 77375). The vehicle was taken to the dealer and diagnosed with a defective upper control arm however, the VIN was not included in NHTSA Campaign Number: 16V256000 (Suspension). The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 150,000.
Corrective Action:
The contact's husband owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving 30 mph, the upper control arm fractured. The power steering warning light illuminated. The driver continued driving to his destination. The contact called a dealer and made an appointment however, upon arrival the contact was informed that the dealer was closed. The driver drove the vehicle home and made an appointment with another dealer, Parkway Chevrolet (25500 TX-249, Tomball, TX 77375). The vehicle was taken to the dealer and diagnosed with a defective upper control arm however, the VIN was not included in NHTSA Campaign Number: 16V256000 (Suspension). The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 150,000.
Additional Notes:
The contact's husband owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving 30 mph, the upper control arm fractured. The power steering warning light illuminated. The driver continued driving to his destination. The contact called a dealer and made an appointment however, upon arrival the contact was informed that the dealer was closed. The driver drove the vehicle home and made an appointment with another dealer, Parkway Chevrolet (25500 TX-249, Tomball, TX 77375). The vehicle was taken to the dealer and diagnosed with a defective upper control arm however, the VIN was not included in NHTSA Campaign Number: 16V256000 (Suspension). The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 150,000.
Mfg Campaign: 11418330
Recall Date: May 24, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Corrective Action:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Additional Notes:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Mfg Campaign: 11417377
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Corrective Action:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Additional Notes:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Mfg Campaign: 11417377
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Corrective Action:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Additional Notes:
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Mfg Campaign: 11417377
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS PULLING A TRAILER AND WAS TRYING TO BACK IT UP TO PARK IT AND I LOST MY ABILITY TO BRAKE. IT WAS SCARY ASKS DANGEROUS. I HAVE TAKEN IT TO THE DEALERSHIP AND ALL THEY DID IS REPROGRAM IT AND NOT ADDRESS THE ACTUAL VACUUM PUMP THAT HAS THE SLUDGE BUILD UP ON THE SCREEN. NEEDLESS TO SAY, EVEN AFTER THE RECALL, I AM STILL EXPERIENCING BRAKE LOSS AT LOW SPEED. I'M HEY DISAPPOINTED IN GM. THIS HAS HAPPENED TO MY '15 AND '16 SILVERADO'S. I'M NOT SURE IF I'LL BUY ANOTHER GM VEHICLE AGAIN IF MY SAFETY IS COMPROMISED AND THEY WILL ONLY BANDAID THE PROBLEM
Corrective Action:
I WAS PULLING A TRAILER AND WAS TRYING TO BACK IT UP TO PARK IT AND I LOST MY ABILITY TO BRAKE. IT WAS SCARY ASKS DANGEROUS. I HAVE TAKEN IT TO THE DEALERSHIP AND ALL THEY DID IS REPROGRAM IT AND NOT ADDRESS THE ACTUAL VACUUM PUMP THAT HAS THE SLUDGE BUILD UP ON THE SCREEN. NEEDLESS TO SAY, EVEN AFTER THE RECALL, I AM STILL EXPERIENCING BRAKE LOSS AT LOW SPEED. I'M HEY DISAPPOINTED IN GM. THIS HAS HAPPENED TO MY '15 AND '16 SILVERADO'S. I'M NOT SURE IF I'LL BUY ANOTHER GM VEHICLE AGAIN IF MY SAFETY IS COMPROMISED AND THEY WILL ONLY BANDAID THE PROBLEM
Additional Notes:
I WAS PULLING A TRAILER AND WAS TRYING TO BACK IT UP TO PARK IT AND I LOST MY ABILITY TO BRAKE. IT WAS SCARY ASKS DANGEROUS. I HAVE TAKEN IT TO THE DEALERSHIP AND ALL THEY DID IS REPROGRAM IT AND NOT ADDRESS THE ACTUAL VACUUM PUMP THAT HAS THE SLUDGE BUILD UP ON THE SCREEN. NEEDLESS TO SAY, EVEN AFTER THE RECALL, I AM STILL EXPERIENCING BRAKE LOSS AT LOW SPEED. I'M HEY DISAPPOINTED IN GM. THIS HAS HAPPENED TO MY '15 AND '16 SILVERADO'S. I'M NOT SURE IF I'LL BUY ANOTHER GM VEHICLE AGAIN IF MY SAFETY IS COMPROMISED AND THEY WILL ONLY BANDAID THE PROBLEM
Mfg Campaign: 11416787
Recall Date: May 16, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD A RECALL ON 2 DIFFERENT TRUCKS (15 & 16 SILVERADO 1500) AND THE DEALERSHIP CLAIMED THEY FIXED THE PROBLEM BUT THE PROBLEM STILL EXISTS. I SOLD THE 15 BUT CURRENTLY STILL HAVE THE 16. I HAVE REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME IT'S BEEN TOO LONG SINCE I HAD THE RECALL ADDRESSES (NOV 2020) SO I WILL HAVE TO PAY FOR THE $180 DIAGNOSIS FEE. MY TRUCK IS DOING THE EXACT SAME THING IT WAS DOING BEFORE. EVEN AFTER THE DEALERSHIP "FIXED"THE PROBLEM, I COULD ALL NOTICE THE ISSUE. I LOVE GM BUT I'M VERY DISAPPOINTED IN THE EFFORTS THEY HAVE PUT FORWARD TO RESOLVE THIS DANGEROUS PROBLEM. I'LL NOT SURE IF MY NEXT VEHICLE WILL BE A GM PRODUCT
Corrective Action:
I HAD A RECALL ON 2 DIFFERENT TRUCKS (15 & 16 SILVERADO 1500) AND THE DEALERSHIP CLAIMED THEY FIXED THE PROBLEM BUT THE PROBLEM STILL EXISTS. I SOLD THE 15 BUT CURRENTLY STILL HAVE THE 16. I HAVE REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME IT'S BEEN TOO LONG SINCE I HAD THE RECALL ADDRESSES (NOV 2020) SO I WILL HAVE TO PAY FOR THE $180 DIAGNOSIS FEE. MY TRUCK IS DOING THE EXACT SAME THING IT WAS DOING BEFORE. EVEN AFTER THE DEALERSHIP "FIXED"THE PROBLEM, I COULD ALL NOTICE THE ISSUE. I LOVE GM BUT I'M VERY DISAPPOINTED IN THE EFFORTS THEY HAVE PUT FORWARD TO RESOLVE THIS DANGEROUS PROBLEM. I'LL NOT SURE IF MY NEXT VEHICLE WILL BE A GM PRODUCT
Additional Notes:
I HAD A RECALL ON 2 DIFFERENT TRUCKS (15 & 16 SILVERADO 1500) AND THE DEALERSHIP CLAIMED THEY FIXED THE PROBLEM BUT THE PROBLEM STILL EXISTS. I SOLD THE 15 BUT CURRENTLY STILL HAVE THE 16. I HAVE REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME IT'S BEEN TOO LONG SINCE I HAD THE RECALL ADDRESSES (NOV 2020) SO I WILL HAVE TO PAY FOR THE $180 DIAGNOSIS FEE. MY TRUCK IS DOING THE EXACT SAME THING IT WAS DOING BEFORE. EVEN AFTER THE DEALERSHIP "FIXED"THE PROBLEM, I COULD ALL NOTICE THE ISSUE. I LOVE GM BUT I'M VERY DISAPPOINTED IN THE EFFORTS THEY HAVE PUT FORWARD TO RESOLVE THIS DANGEROUS PROBLEM. I'LL NOT SURE IF MY NEXT VEHICLE WILL BE A GM PRODUCT
Mfg Campaign: 11416788
Recall Date: May 16, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OEM A/C CONDENSER FAILED. CRACK AT FITTING. A/C SYSTEM WORKED WITH NO ISSUES AND SUDDENLY NO LONGER PUT OUT ANY COOLING OR DEFROSTING / DEFOGGING. FIRST NOTED A START UP IN THE MORNING. INSUFFICIENT DEFOGGING WHILE DRIVING. RECALL ON OTHER AFFECT GM TRUCKS / SUV WITH SAME OEM CONDENSER DOES NOT COVER THE 2016 SILVERADO 1500. COST FOR REPAIR WAS $870.52
Corrective Action:
OEM A/C CONDENSER FAILED. CRACK AT FITTING. A/C SYSTEM WORKED WITH NO ISSUES AND SUDDENLY NO LONGER PUT OUT ANY COOLING OR DEFROSTING / DEFOGGING. FIRST NOTED A START UP IN THE MORNING. INSUFFICIENT DEFOGGING WHILE DRIVING. RECALL ON OTHER AFFECT GM TRUCKS / SUV WITH SAME OEM CONDENSER DOES NOT COVER THE 2016 SILVERADO 1500. COST FOR REPAIR WAS $870.52
Additional Notes:
OEM A/C CONDENSER FAILED. CRACK AT FITTING. A/C SYSTEM WORKED WITH NO ISSUES AND SUDDENLY NO LONGER PUT OUT ANY COOLING OR DEFROSTING / DEFOGGING. FIRST NOTED A START UP IN THE MORNING. INSUFFICIENT DEFOGGING WHILE DRIVING. RECALL ON OTHER AFFECT GM TRUCKS / SUV WITH SAME OEM CONDENSER DOES NOT COVER THE 2016 SILVERADO 1500. COST FOR REPAIR WAS $870.52
Mfg Campaign: 11416017
Recall Date: May 10, 2021
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Valencia, CA • 36 yrs
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