Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hard brakes. If I press on the brake peddle 2-3 times while making a stop the peddle becomes stiff and difficult. ABS kicks in. Truck was taken into the servicing dealership under the recall but was told there was no problem. It has continued ever since. So is this still under the recall or am I on my own?
Corrective Action:
Hard brakes. If I press on the brake peddle 2-3 times while making a stop the peddle becomes stiff and difficult. ABS kicks in. Truck was taken into the servicing dealership under the recall but was told there was no problem. It has continued ever since. So is this still under the recall or am I on my own?
Additional Notes:
Hard brakes. If I press on the brake peddle 2-3 times while making a stop the peddle becomes stiff and difficult. ABS kicks in. Truck was taken into the servicing dealership under the recall but was told there was no problem. It has continued ever since. So is this still under the recall or am I on my own?
Mfg Campaign: 11440019
Recall Date: Nov 10, 2021
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH, the rear windshield exploded without warning. The vehicle was not taken to a local mechanic. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 43,205.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH, the rear windshield exploded without warning. The vehicle was not taken to a local mechanic. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 43,205.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH, the rear windshield exploded without warning. The vehicle was not taken to a local mechanic. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 43,205.
Mfg Campaign: 11439366
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Corrective Action:
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Additional Notes:
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Mfg Campaign: 11438186
Recall Date: Oct 26, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Corrective Action:
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Additional Notes:
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Mfg Campaign: 11438186
Recall Date: Oct 26, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Corrective Action:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Additional Notes:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Mfg Campaign: 11436112
Recall Date: Oct 8, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Corrective Action:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Additional Notes:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Mfg Campaign: 11436112
Recall Date: Oct 8, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Corrective Action:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Additional Notes:
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Mfg Campaign: 11436112
Recall Date: Oct 8, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes fail at low speed. I have seen numerous reports of this problem dating back to 2018 and nothing seems to be happening with a recall. This is a very danger problem that needs to be addressed immediately. GM service confirmed there is no recall on this common problem. Although there has been no accident, it has been close and pedestrians are at particular risk.
Corrective Action:
Brakes fail at low speed. I have seen numerous reports of this problem dating back to 2018 and nothing seems to be happening with a recall. This is a very danger problem that needs to be addressed immediately. GM service confirmed there is no recall on this common problem. Although there has been no accident, it has been close and pedestrians are at particular risk.
Additional Notes:
Brakes fail at low speed. I have seen numerous reports of this problem dating back to 2018 and nothing seems to be happening with a recall. This is a very danger problem that needs to be addressed immediately. GM service confirmed there is no recall on this common problem. Although there has been no accident, it has been close and pedestrians are at particular risk.
Mfg Campaign: 11435650
Recall Date: Oct 6, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driver complains of fuel leak. Leak at fuel pump. Upon inspection found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct.
Corrective Action:
Driver complains of fuel leak. Leak at fuel pump. Upon inspection found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct.
Additional Notes:
Driver complains of fuel leak. Leak at fuel pump. Upon inspection found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct.
Mfg Campaign: 11435439
Recall Date: Oct 4, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Mfg Campaign: 11434090
Recall Date: Sep 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Mfg Campaign: 11434090
Recall Date: Sep 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Atmospheric temperature, 33 degrees F. Windows slightly frosted. Remote started vehicle and cleared side and front windshield of frost. Entered vehicle, inserted keys and drove approximately 300 ft to drop off mail. While sitting in the vehicle and the vehicle was in park, and running. I heard a very load pop and and observed left side window had shattered. This is the driver side rear window, left side looking from rear of vehicle. The window was bowed out slightly and some loose pieces of glass were observed. This occurred approximately 3 minutes after the initial start of the vehicle. No other damage observed. This vehicle had been previously subject to a recall regarding the powered rear window defroster circuit. The dealer corrected this recall on February 7, 2020.
Corrective Action:
Atmospheric temperature, 33 degrees F. Windows slightly frosted. Remote started vehicle and cleared side and front windshield of frost. Entered vehicle, inserted keys and drove approximately 300 ft to drop off mail. While sitting in the vehicle and the vehicle was in park, and running. I heard a very load pop and and observed left side window had shattered. This is the driver side rear window, left side looking from rear of vehicle. The window was bowed out slightly and some loose pieces of glass were observed. This occurred approximately 3 minutes after the initial start of the vehicle. No other damage observed. This vehicle had been previously subject to a recall regarding the powered rear window defroster circuit. The dealer corrected this recall on February 7, 2020.
Additional Notes:
Atmospheric temperature, 33 degrees F. Windows slightly frosted. Remote started vehicle and cleared side and front windshield of frost. Entered vehicle, inserted keys and drove approximately 300 ft to drop off mail. While sitting in the vehicle and the vehicle was in park, and running. I heard a very load pop and and observed left side window had shattered. This is the driver side rear window, left side looking from rear of vehicle. The window was bowed out slightly and some loose pieces of glass were observed. This occurred approximately 3 minutes after the initial start of the vehicle. No other damage observed. This vehicle had been previously subject to a recall regarding the powered rear window defroster circuit. The dealer corrected this recall on February 7, 2020.
Mfg Campaign: 11433662
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent reduction in braking power while performing parking maneuvers (parallel parking). Feels like loss of power brakes requiring very heavy force to stop vehicle - very unnerving. Vehicle was taken to dealership for inspection and dealer replaced brake pads and rotors on front & back. Dealer claims issue is unrelated to recall 19V645 & 20V603 but I suspect it is as symptoms are identical.
Corrective Action:
Intermittent reduction in braking power while performing parking maneuvers (parallel parking). Feels like loss of power brakes requiring very heavy force to stop vehicle - very unnerving. Vehicle was taken to dealership for inspection and dealer replaced brake pads and rotors on front & back. Dealer claims issue is unrelated to recall 19V645 & 20V603 but I suspect it is as symptoms are identical.
Additional Notes:
Intermittent reduction in braking power while performing parking maneuvers (parallel parking). Feels like loss of power brakes requiring very heavy force to stop vehicle - very unnerving. Vehicle was taken to dealership for inspection and dealer replaced brake pads and rotors on front & back. Dealer claims issue is unrelated to recall 19V645 & 20V603 but I suspect it is as symptoms are identical.
Mfg Campaign: 11431188
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driver complained of fuel smell. Found fuel leaking at fuel tank. Lower fuel tank to inspect. Upon inspection found fuel port outlet port cracked and leaking. Replaced fuel pump to correct.
Corrective Action:
Driver complained of fuel smell. Found fuel leaking at fuel tank. Lower fuel tank to inspect. Upon inspection found fuel port outlet port cracked and leaking. Replaced fuel pump to correct.
Additional Notes:
Driver complained of fuel smell. Found fuel leaking at fuel tank. Lower fuel tank to inspect. Upon inspection found fuel port outlet port cracked and leaking. Replaced fuel pump to correct.
Mfg Campaign: 11431203
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
STEERING:STEERING CONTROL MODULE
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Mfg Campaign: 11430606
Recall Date: Aug 26, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Mfg Campaign: 11430606
Recall Date: Aug 26, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At 81,000 miles truck started having a transmission shutter at 25 MPH and 45-65 MPH when transmission is at normal temp. Took truck to the dealership and being told I need a new transmission for $5,000.00. There are many documented transmission issues with Chevrolets. Why is nothing being done to help the customers???
Corrective Action:
At 81,000 miles truck started having a transmission shutter at 25 MPH and 45-65 MPH when transmission is at normal temp. Took truck to the dealership and being told I need a new transmission for $5,000.00. There are many documented transmission issues with Chevrolets. Why is nothing being done to help the customers???
Additional Notes:
At 81,000 miles truck started having a transmission shutter at 25 MPH and 45-65 MPH when transmission is at normal temp. Took truck to the dealership and being told I need a new transmission for $5,000.00. There are many documented transmission issues with Chevrolets. Why is nothing being done to help the customers???
Mfg Campaign: 11430289
Recall Date: Aug 24, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Corrective Action:
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Additional Notes:
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Mfg Campaign: 11429746
Recall Date: Aug 19, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Corrective Action:
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Additional Notes:
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Mfg Campaign: 11429746
Recall Date: Aug 19, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 Chevrolet Silverado LT Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) cracked at weld and failed at approximately 63,000 miles, resulting in refrigerant leaking to atmosphere and loss of cooling. The affected component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. Owner located weld failure independently.
Corrective Action:
2016 Chevrolet Silverado LT Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) cracked at weld and failed at approximately 63,000 miles, resulting in refrigerant leaking to atmosphere and loss of cooling. The affected component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. Owner located weld failure independently.
Additional Notes:
2016 Chevrolet Silverado LT Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) cracked at weld and failed at approximately 63,000 miles, resulting in refrigerant leaking to atmosphere and loss of cooling. The affected component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. Owner located weld failure independently.
Mfg Campaign: 11429261
Recall Date: Aug 16, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury