Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WILL JERK BACK AND FORTH VERY SHARPLY AND DASH INFORMATION CENTER GOES BLANK WHEN TURNING INTO PARKING SPOTS. THIS HAS HAPPENED AT SPEED WITH A/C AND RADIO GOING BLANK.
Corrective Action:
STEERING WILL JERK BACK AND FORTH VERY SHARPLY AND DASH INFORMATION CENTER GOES BLANK WHEN TURNING INTO PARKING SPOTS. THIS HAS HAPPENED AT SPEED WITH A/C AND RADIO GOING BLANK.
Additional Notes:
STEERING WILL JERK BACK AND FORTH VERY SHARPLY AND DASH INFORMATION CENTER GOES BLANK WHEN TURNING INTO PARKING SPOTS. THIS HAS HAPPENED AT SPEED WITH A/C AND RADIO GOING BLANK.
Mfg Campaign: 11366550
Recall Date: Oct 26, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I PUT MY VEHICLE IN REVERSE WHEN BACKING DOWN AN INCLINE MY BREAK PEDAL GETS HARD AND THE VEHICLE TAKES LONGER TO STOP AND THE STEEPER THE INCLINE THE HARDER IT IS TO STOP THIS ONLY HAPPENS WHEN I AM IN REVERSE ALSO THE BRAKE PEDDLE HAS SOME VIBRATION WHEN THIS HAPPENS. I READ YOUR ARTICLE ON GM VEHICLES HAVING THIS SIMILAR PROBLEM I RAN MY VIN NUMBER FOR A RECALL AND NOTHING CAME UP FOR MY VEHICLE. ALSO IF THIS IS A RECALL ISSUE I HAVE NOT RECEIVED A NOTICE FROM THE MANUFACTURE.
Corrective Action:
WHEN I PUT MY VEHICLE IN REVERSE WHEN BACKING DOWN AN INCLINE MY BREAK PEDAL GETS HARD AND THE VEHICLE TAKES LONGER TO STOP AND THE STEEPER THE INCLINE THE HARDER IT IS TO STOP THIS ONLY HAPPENS WHEN I AM IN REVERSE ALSO THE BRAKE PEDDLE HAS SOME VIBRATION WHEN THIS HAPPENS. I READ YOUR ARTICLE ON GM VEHICLES HAVING THIS SIMILAR PROBLEM I RAN MY VIN NUMBER FOR A RECALL AND NOTHING CAME UP FOR MY VEHICLE. ALSO IF THIS IS A RECALL ISSUE I HAVE NOT RECEIVED A NOTICE FROM THE MANUFACTURE.
Additional Notes:
WHEN I PUT MY VEHICLE IN REVERSE WHEN BACKING DOWN AN INCLINE MY BREAK PEDAL GETS HARD AND THE VEHICLE TAKES LONGER TO STOP AND THE STEEPER THE INCLINE THE HARDER IT IS TO STOP THIS ONLY HAPPENS WHEN I AM IN REVERSE ALSO THE BRAKE PEDDLE HAS SOME VIBRATION WHEN THIS HAPPENS. I READ YOUR ARTICLE ON GM VEHICLES HAVING THIS SIMILAR PROBLEM I RAN MY VIN NUMBER FOR A RECALL AND NOTHING CAME UP FOR MY VEHICLE. ALSO IF THIS IS A RECALL ISSUE I HAVE NOT RECEIVED A NOTICE FROM THE MANUFACTURE.
Mfg Campaign: 11366153
Recall Date: Oct 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRIED TO ACCELERATE WHILE ENTERING THE FREEWAY, AND EXPERIENCED ENGINE SHUDDER/STUTTER. TOOK SEVERAL SECONDS BEFORE VEHICLE RESPONDED AND ACCELERATED. LOTS OF SHAKING.
Corrective Action:
TRIED TO ACCELERATE WHILE ENTERING THE FREEWAY, AND EXPERIENCED ENGINE SHUDDER/STUTTER. TOOK SEVERAL SECONDS BEFORE VEHICLE RESPONDED AND ACCELERATED. LOTS OF SHAKING.
Additional Notes:
TRIED TO ACCELERATE WHILE ENTERING THE FREEWAY, AND EXPERIENCED ENGINE SHUDDER/STUTTER. TOOK SEVERAL SECONDS BEFORE VEHICLE RESPONDED AND ACCELERATED. LOTS OF SHAKING.
Mfg Campaign: 11365586
Recall Date: Oct 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
NHTSA RECALL 17V-414 AND GM RECALL 17276 ARE FOR THE 2014 CHEVROLET SILVERADO VEHICLES. I HAVE A 2016 CHEVROLET SILVERADO EXPERIENCING THE EXACT SAME ISSUE AS DESCRIBED IN THE REFERENCE RECALLS, BUT NO RECALL HAS BEEN ISSUED FOR 2016 MODEL YEAR. 2016 MODEL YEAR NEEDS TO BE RECALLED AS WELL.
Corrective Action:
NHTSA RECALL 17V-414 AND GM RECALL 17276 ARE FOR THE 2014 CHEVROLET SILVERADO VEHICLES. I HAVE A 2016 CHEVROLET SILVERADO EXPERIENCING THE EXACT SAME ISSUE AS DESCRIBED IN THE REFERENCE RECALLS, BUT NO RECALL HAS BEEN ISSUED FOR 2016 MODEL YEAR. 2016 MODEL YEAR NEEDS TO BE RECALLED AS WELL.
Additional Notes:
NHTSA RECALL 17V-414 AND GM RECALL 17276 ARE FOR THE 2014 CHEVROLET SILVERADO VEHICLES. I HAVE A 2016 CHEVROLET SILVERADO EXPERIENCING THE EXACT SAME ISSUE AS DESCRIBED IN THE REFERENCE RECALLS, BUT NO RECALL HAS BEEN ISSUED FOR 2016 MODEL YEAR. 2016 MODEL YEAR NEEDS TO BE RECALLED AS WELL.
Mfg Campaign: 11364497
Recall Date: Oct 15, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE COMPLETELY LOSES POWER FOR A SPLIT SECOND. AFTER THIS INCIDENT HAPPENS, THE DISPLAY SAYS LOWER THEN RAISE THE DRIVER SIDE WINDOW ALL THE WAY. THE AMBIENT TEMP READING GOES TO 32 AND DISPLAYS WARNING POSSIBLE FREEZING CONDITIONS. THE PROBLEM SEEMS TO BE COMING FROM A BAD GROUND CABLE.
Corrective Action:
THE VEHICLE COMPLETELY LOSES POWER FOR A SPLIT SECOND. AFTER THIS INCIDENT HAPPENS, THE DISPLAY SAYS LOWER THEN RAISE THE DRIVER SIDE WINDOW ALL THE WAY. THE AMBIENT TEMP READING GOES TO 32 AND DISPLAYS WARNING POSSIBLE FREEZING CONDITIONS. THE PROBLEM SEEMS TO BE COMING FROM A BAD GROUND CABLE.
Additional Notes:
THE VEHICLE COMPLETELY LOSES POWER FOR A SPLIT SECOND. AFTER THIS INCIDENT HAPPENS, THE DISPLAY SAYS LOWER THEN RAISE THE DRIVER SIDE WINDOW ALL THE WAY. THE AMBIENT TEMP READING GOES TO 32 AND DISPLAYS WARNING POSSIBLE FREEZING CONDITIONS. THE PROBLEM SEEMS TO BE COMING FROM A BAD GROUND CABLE.
Mfg Campaign: 11363987
Recall Date: Oct 12, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER DRIVING THE TRUCK FOR ABOUT 20 MIN, THE TRUCK LOOSE A LITTLE BIT OF POWER THEN THE BREAKS BEGIN TO GET HARDER AND HARDER TILL THE FRONT BREAKS LOCK UP, AFTER THEY LOCK UP I HAVE TO PARK IT FOR ATLEAST 10 MIN THEN YOU FEEL THEM UNLOCK AND YOU CAN DRIVE AGAIN, SOMETIMES ONLY A COUPLE MORE MIN OR TILL THE NEXT DAY, HAD IT INTO THE CHEVY DEALERSHIP WERE THEY COULD NOT FIND ANYTHING WRONG EXCEPT SOME OLD STORED CODES, I SHOWED THEM THE CODE I KEPT GETTING AND THEY SAID THEY DIDNT SO MINE COULDNT BE RIGHT, BUT TO BRING IT BACK IF IT HAPPENS AGAIN. TONIGHT I PULLED INTO WORK, I WORK MIDNIGHTS AND MY FRONT ROTORS WERE GLOWING LAVA RED. BREAKS LOCKED UP AFTER THE STABILATRAK SERVICE LIGHT COMES ON
Corrective Action:
AFTER DRIVING THE TRUCK FOR ABOUT 20 MIN, THE TRUCK LOOSE A LITTLE BIT OF POWER THEN THE BREAKS BEGIN TO GET HARDER AND HARDER TILL THE FRONT BREAKS LOCK UP, AFTER THEY LOCK UP I HAVE TO PARK IT FOR ATLEAST 10 MIN THEN YOU FEEL THEM UNLOCK AND YOU CAN DRIVE AGAIN, SOMETIMES ONLY A COUPLE MORE MIN OR TILL THE NEXT DAY, HAD IT INTO THE CHEVY DEALERSHIP WERE THEY COULD NOT FIND ANYTHING WRONG EXCEPT SOME OLD STORED CODES, I SHOWED THEM THE CODE I KEPT GETTING AND THEY SAID THEY DIDNT SO MINE COULDNT BE RIGHT, BUT TO BRING IT BACK IF IT HAPPENS AGAIN. TONIGHT I PULLED INTO WORK, I WORK MIDNIGHTS AND MY FRONT ROTORS WERE GLOWING LAVA RED. BREAKS LOCKED UP AFTER THE STABILATRAK SERVICE LIGHT COMES ON
Additional Notes:
AFTER DRIVING THE TRUCK FOR ABOUT 20 MIN, THE TRUCK LOOSE A LITTLE BIT OF POWER THEN THE BREAKS BEGIN TO GET HARDER AND HARDER TILL THE FRONT BREAKS LOCK UP, AFTER THEY LOCK UP I HAVE TO PARK IT FOR ATLEAST 10 MIN THEN YOU FEEL THEM UNLOCK AND YOU CAN DRIVE AGAIN, SOMETIMES ONLY A COUPLE MORE MIN OR TILL THE NEXT DAY, HAD IT INTO THE CHEVY DEALERSHIP WERE THEY COULD NOT FIND ANYTHING WRONG EXCEPT SOME OLD STORED CODES, I SHOWED THEM THE CODE I KEPT GETTING AND THEY SAID THEY DIDNT SO MINE COULDNT BE RIGHT, BUT TO BRING IT BACK IF IT HAPPENS AGAIN. TONIGHT I PULLED INTO WORK, I WORK MIDNIGHTS AND MY FRONT ROTORS WERE GLOWING LAVA RED. BREAKS LOCKED UP AFTER THE STABILATRAK SERVICE LIGHT COMES ON
Mfg Campaign: 11361933
Recall Date: Sep 30, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AFTER DRIVING THE TRUCK FOR ABOUT 20 MIN, THE TRUCK LOOSE A LITTLE BIT OF POWER THEN THE BREAKS BEGIN TO GET HARDER AND HARDER TILL THE FRONT BREAKS LOCK UP, AFTER THEY LOCK UP I HAVE TO PARK IT FOR ATLEAST 10 MIN THEN YOU FEEL THEM UNLOCK AND YOU CAN DRIVE AGAIN, SOMETIMES ONLY A COUPLE MORE MIN OR TILL THE NEXT DAY, HAD IT INTO THE CHEVY DEALERSHIP WERE THEY COULD NOT FIND ANYTHING WRONG EXCEPT SOME OLD STORED CODES, I SHOWED THEM THE CODE I KEPT GETTING AND THEY SAID THEY DIDNT SO MINE COULDNT BE RIGHT, BUT TO BRING IT BACK IF IT HAPPENS AGAIN. TONIGHT I PULLED INTO WORK, I WORK MIDNIGHTS AND MY FRONT ROTORS WERE GLOWING LAVA RED. BREAKS LOCKED UP AFTER THE STABILATRAK SERVICE LIGHT COMES ON
Corrective Action:
AFTER DRIVING THE TRUCK FOR ABOUT 20 MIN, THE TRUCK LOOSE A LITTLE BIT OF POWER THEN THE BREAKS BEGIN TO GET HARDER AND HARDER TILL THE FRONT BREAKS LOCK UP, AFTER THEY LOCK UP I HAVE TO PARK IT FOR ATLEAST 10 MIN THEN YOU FEEL THEM UNLOCK AND YOU CAN DRIVE AGAIN, SOMETIMES ONLY A COUPLE MORE MIN OR TILL THE NEXT DAY, HAD IT INTO THE CHEVY DEALERSHIP WERE THEY COULD NOT FIND ANYTHING WRONG EXCEPT SOME OLD STORED CODES, I SHOWED THEM THE CODE I KEPT GETTING AND THEY SAID THEY DIDNT SO MINE COULDNT BE RIGHT, BUT TO BRING IT BACK IF IT HAPPENS AGAIN. TONIGHT I PULLED INTO WORK, I WORK MIDNIGHTS AND MY FRONT ROTORS WERE GLOWING LAVA RED. BREAKS LOCKED UP AFTER THE STABILATRAK SERVICE LIGHT COMES ON
Additional Notes:
AFTER DRIVING THE TRUCK FOR ABOUT 20 MIN, THE TRUCK LOOSE A LITTLE BIT OF POWER THEN THE BREAKS BEGIN TO GET HARDER AND HARDER TILL THE FRONT BREAKS LOCK UP, AFTER THEY LOCK UP I HAVE TO PARK IT FOR ATLEAST 10 MIN THEN YOU FEEL THEM UNLOCK AND YOU CAN DRIVE AGAIN, SOMETIMES ONLY A COUPLE MORE MIN OR TILL THE NEXT DAY, HAD IT INTO THE CHEVY DEALERSHIP WERE THEY COULD NOT FIND ANYTHING WRONG EXCEPT SOME OLD STORED CODES, I SHOWED THEM THE CODE I KEPT GETTING AND THEY SAID THEY DIDNT SO MINE COULDNT BE RIGHT, BUT TO BRING IT BACK IF IT HAPPENS AGAIN. TONIGHT I PULLED INTO WORK, I WORK MIDNIGHTS AND MY FRONT ROTORS WERE GLOWING LAVA RED. BREAKS LOCKED UP AFTER THE STABILATRAK SERVICE LIGHT COMES ON
Mfg Campaign: 11361933
Recall Date: Sep 30, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
COOLANT LEAK ON DRIVER SIDE OF RADIATOR. THIS CAUSES TRUCK TO OVERHEAT WHEN DRIVING ON CITY STREETS OR HIGHWAYS & AT IDLE ON OCCASION. IT CAUSES TRUCK TO OVERHEAT EVERY TIME WHEN HAULING A LOAD(PULLING A TRAILER AND/OR BOAT) ON CITY STREETS & HIGHWAYS. I CAN VISIBLY SEE COOLANT LEAKING FROM THE RADIATOR. DRIVING WITH THE AC ON MAKES THE OVERHEATING WORSE.
Corrective Action:
COOLANT LEAK ON DRIVER SIDE OF RADIATOR. THIS CAUSES TRUCK TO OVERHEAT WHEN DRIVING ON CITY STREETS OR HIGHWAYS & AT IDLE ON OCCASION. IT CAUSES TRUCK TO OVERHEAT EVERY TIME WHEN HAULING A LOAD(PULLING A TRAILER AND/OR BOAT) ON CITY STREETS & HIGHWAYS. I CAN VISIBLY SEE COOLANT LEAKING FROM THE RADIATOR. DRIVING WITH THE AC ON MAKES THE OVERHEATING WORSE.
Additional Notes:
COOLANT LEAK ON DRIVER SIDE OF RADIATOR. THIS CAUSES TRUCK TO OVERHEAT WHEN DRIVING ON CITY STREETS OR HIGHWAYS & AT IDLE ON OCCASION. IT CAUSES TRUCK TO OVERHEAT EVERY TIME WHEN HAULING A LOAD(PULLING A TRAILER AND/OR BOAT) ON CITY STREETS & HIGHWAYS. I CAN VISIBLY SEE COOLANT LEAKING FROM THE RADIATOR. DRIVING WITH THE AC ON MAKES THE OVERHEATING WORSE.
Mfg Campaign: 11361643
Recall Date: Sep 28, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GM HAS KNOWN DEFECT W/ 8L90 TRANSMISSION SYSTEMS FAILING. IN JULY THIS VEHICLE WAS SERVICED BY A GM DEALER RECEIVING FULL TRANSMISSION FLUSH AND PREVENTATIVE MAINTENANCE. EVER SINCE (NOW 60 DAYS) THE TRUCK STRUGGLES TO SHIFT AND LURCHES FORWARD IN LOW GEAR. UPON TAKING BACK TO DEALER THIS WEEK, THE LONE OPTION IS A FULL REPLACEMENT TRANSMISSION, NEARLY $6K OF ESTIMATED COST. TRUCK IS LESS THAN FIVE YEARS OLD.
Corrective Action:
GM HAS KNOWN DEFECT W/ 8L90 TRANSMISSION SYSTEMS FAILING. IN JULY THIS VEHICLE WAS SERVICED BY A GM DEALER RECEIVING FULL TRANSMISSION FLUSH AND PREVENTATIVE MAINTENANCE. EVER SINCE (NOW 60 DAYS) THE TRUCK STRUGGLES TO SHIFT AND LURCHES FORWARD IN LOW GEAR. UPON TAKING BACK TO DEALER THIS WEEK, THE LONE OPTION IS A FULL REPLACEMENT TRANSMISSION, NEARLY $6K OF ESTIMATED COST. TRUCK IS LESS THAN FIVE YEARS OLD.
Additional Notes:
GM HAS KNOWN DEFECT W/ 8L90 TRANSMISSION SYSTEMS FAILING. IN JULY THIS VEHICLE WAS SERVICED BY A GM DEALER RECEIVING FULL TRANSMISSION FLUSH AND PREVENTATIVE MAINTENANCE. EVER SINCE (NOW 60 DAYS) THE TRUCK STRUGGLES TO SHIFT AND LURCHES FORWARD IN LOW GEAR. UPON TAKING BACK TO DEALER THIS WEEK, THE LONE OPTION IS A FULL REPLACEMENT TRANSMISSION, NEARLY $6K OF ESTIMATED COST. TRUCK IS LESS THAN FIVE YEARS OLD.
Mfg Campaign: 11360964
Recall Date: Sep 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I STARTED GETTING THE FAMOUS TRANSMISSION "SHUDDER" AND "SHAKE" ABOUT A WEEK AGO AND IT IS NOW CONSTANT AT ANY SPEED, ESPECIALLY DURING ACCELERATION. SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD ARE HARSH. DURING ACCELERATION, THE TRANSMISSION SURGES AND FEELS LIKE IT'S SLIPPING OR TRYING TO SHIFT WHEN IT SHOULDN'T. EVEN USING CRUISE CONTROL AT A CONSTANT SPEED, THE SURGES STILL HAPPEN AND THERE'S A CONSTANT VIBRATION THROUGH THE STEERING WHEEL.
Corrective Action:
I STARTED GETTING THE FAMOUS TRANSMISSION "SHUDDER" AND "SHAKE" ABOUT A WEEK AGO AND IT IS NOW CONSTANT AT ANY SPEED, ESPECIALLY DURING ACCELERATION. SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD ARE HARSH. DURING ACCELERATION, THE TRANSMISSION SURGES AND FEELS LIKE IT'S SLIPPING OR TRYING TO SHIFT WHEN IT SHOULDN'T. EVEN USING CRUISE CONTROL AT A CONSTANT SPEED, THE SURGES STILL HAPPEN AND THERE'S A CONSTANT VIBRATION THROUGH THE STEERING WHEEL.
Additional Notes:
I STARTED GETTING THE FAMOUS TRANSMISSION "SHUDDER" AND "SHAKE" ABOUT A WEEK AGO AND IT IS NOW CONSTANT AT ANY SPEED, ESPECIALLY DURING ACCELERATION. SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD ARE HARSH. DURING ACCELERATION, THE TRANSMISSION SURGES AND FEELS LIKE IT'S SLIPPING OR TRYING TO SHIFT WHEN IT SHOULDN'T. EVEN USING CRUISE CONTROL AT A CONSTANT SPEED, THE SURGES STILL HAPPEN AND THERE'S A CONSTANT VIBRATION THROUGH THE STEERING WHEEL.
Mfg Campaign: 11360791
Recall Date: Sep 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD JUST PULLED INTO A PARKING LOT AND POSITIONED THE TRUCK TO BACK IT IN INTO A PARKING SPACE, WHEN THE TRUCK WAS PUT INTO REVERSE MY BRAKES BECAME VERY HARD AND I HAD NO STOPPING POWER. I PUT THE TRUCK IN DRIVE AND THE SAME THING HAPPENED, I THEN TURNED THE TRUCK OFF AFTER PUTTING IT IN PARK. WAITED A FEW MOMENTS APPLIED PRESSURE TO THE BRAKES AND STARTED IT. WHEN THE ENGINE TURNED OVER THE BRAKES SOFTENED WITH A VIBRATION, AND I ACCELERATED FORWARD TO TAKE IT AROUND THE PARKING LOT AND THE BRAKES SEEMED TO BE WORKING AGAIN. I ALSO GOT A SERVICE BRAKE ASSIST NOTICE ON MY DASH WHEN I STARTED THE TRUCK THIS MORNING. UPON INVESTIGATING, SEEMS TO BE A KNOWN ISSUE? I DO NOT FEEL SAFE IN MY TRUCK NOW AND I DO NOT EVEN WANT TO DRIVE MY CHILDREN AROUND.
Corrective Action:
I HAD JUST PULLED INTO A PARKING LOT AND POSITIONED THE TRUCK TO BACK IT IN INTO A PARKING SPACE, WHEN THE TRUCK WAS PUT INTO REVERSE MY BRAKES BECAME VERY HARD AND I HAD NO STOPPING POWER. I PUT THE TRUCK IN DRIVE AND THE SAME THING HAPPENED, I THEN TURNED THE TRUCK OFF AFTER PUTTING IT IN PARK. WAITED A FEW MOMENTS APPLIED PRESSURE TO THE BRAKES AND STARTED IT. WHEN THE ENGINE TURNED OVER THE BRAKES SOFTENED WITH A VIBRATION, AND I ACCELERATED FORWARD TO TAKE IT AROUND THE PARKING LOT AND THE BRAKES SEEMED TO BE WORKING AGAIN. I ALSO GOT A SERVICE BRAKE ASSIST NOTICE ON MY DASH WHEN I STARTED THE TRUCK THIS MORNING. UPON INVESTIGATING, SEEMS TO BE A KNOWN ISSUE? I DO NOT FEEL SAFE IN MY TRUCK NOW AND I DO NOT EVEN WANT TO DRIVE MY CHILDREN AROUND.
Additional Notes:
I HAD JUST PULLED INTO A PARKING LOT AND POSITIONED THE TRUCK TO BACK IT IN INTO A PARKING SPACE, WHEN THE TRUCK WAS PUT INTO REVERSE MY BRAKES BECAME VERY HARD AND I HAD NO STOPPING POWER. I PUT THE TRUCK IN DRIVE AND THE SAME THING HAPPENED, I THEN TURNED THE TRUCK OFF AFTER PUTTING IT IN PARK. WAITED A FEW MOMENTS APPLIED PRESSURE TO THE BRAKES AND STARTED IT. WHEN THE ENGINE TURNED OVER THE BRAKES SOFTENED WITH A VIBRATION, AND I ACCELERATED FORWARD TO TAKE IT AROUND THE PARKING LOT AND THE BRAKES SEEMED TO BE WORKING AGAIN. I ALSO GOT A SERVICE BRAKE ASSIST NOTICE ON MY DASH WHEN I STARTED THE TRUCK THIS MORNING. UPON INVESTIGATING, SEEMS TO BE A KNOWN ISSUE? I DO NOT FEEL SAFE IN MY TRUCK NOW AND I DO NOT EVEN WANT TO DRIVE MY CHILDREN AROUND.
Mfg Campaign: 11355497
Recall Date: Sep 17, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Corrective Action:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Additional Notes:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Mfg Campaign: 11355408
Recall Date: Sep 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Corrective Action:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Additional Notes:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Mfg Campaign: 11355408
Recall Date: Sep 16, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Corrective Action:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Additional Notes:
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THERE IS DIRT AND SAND INSIDE MY BRAKE LIGHTS, RUST UNDER THE SEATS, DIRT AND RUST UNDER THE DASH, BRAKE CALIPERS ARE HORRIBLY RUSTED AND PAINTED TO BE COVERED UP BY THE SELLING DEALERSHIP, WIRING ISSUES CONTINUE TO ARISE AND REPAIRED BY MY MECHANIC. TRAILER BRAKE SYSTEM IS NOW FAILING. STEERING IS HAVING ISSUES NOW, EITHER BAD TIE RODS OR BAD CV JOINTS. I HAVE HAD COMPLETE LOSS OF ELECTRONIC POWER STEERING IN THE PAST. I SUSPECT THIS VEHICLE WAS IN A FLOOD AND THE DEALERSHIP COVERED IT UP. I HAVE BEEN DEALING WITH THIS SINCE JANUARY OF 2019, AND I HAVE TEXT RECORDS STARTING APRIL 7TH 2019. THE VEHICLE WAS PURCHASED FROM A FAMILY MEMBER'S DEALERSHIP AND I BOUGHT AN EXTENDED WARRANTY. THEY HAVE BEEN LESS THAN HELPFUL. SEEKING LEGAL HELP IS MY LAST RESORT.
Mfg Campaign: 11355408
Recall Date: Sep 16, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Corrective Action:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Additional Notes:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Mfg Campaign: 11353993
Recall Date: Sep 9, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Corrective Action:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Additional Notes:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Mfg Campaign: 11353993
Recall Date: Sep 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Corrective Action:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Additional Notes:
RPM INCREASES BETWEEN 4 AND 5.5K BUT UNABLE TO ACCELERATION AFTER DESCENSION FROM HILL WHILE DRIVING ON I-17. IT APPEARS MY TRANSMISSION/GEARS SLIP FOLLOWING HILL DESCENTS. ON 6 OCCASIONS, WHILE DRIVING TO AND FROM MOAB, UTAH ON AUG 9-10, THE ENGINE REVS UP TO 4.5 - 5.5K AT THE BOTTOM OF THE HILL/DECLINE. I COULD NOT GET OUT OF THE GEAR OR PICK UP SPEED UPON ACCELERATION. BRAKING DID NOT STOP THE REVS. I JUST KEPT MY FOOT OFF THE BRAKE AND ACCELERATOR UNTIL THE GEAR EVENTUALLY KICKED IN. OTHERWISE THE TRUCK RIDE AND DRIVE IS AMAZING AND NO OTHER PROBLEM EXCEPT GETTING ANNOYING GEAR CLUNKS NOW AND THEN, EVERY SINCE I PURCHASED IT. BACK IN 2017 MIDWAY CHEVY SAID THAT IS NOT A PROBLEM. WELL, I DROVE MY TRUCK FOR THE FIRST TIME YESTERDAY SINCE THE INCIDENT. THE PROBLEM REOCCURRED WHILE DESCENDING A VERY SMALL HILL IN ANTHEM. THIS TIME SPAN WAS MUCH SHORTER. I WANT TO MENTION THAT I HAVE DRIVEN MY TRUCK UP I-17 FROM ANTHEM, AZ TO FLAGSTAFF AND BEYOND AT LEAST 20 TIMES IN THE LAST 4 YEARS AND NEVER EXPERIENCED THIS. I DO NOT HAVE A FLOOR MAT OR ANYTHING ON THE DRIVER SIDE FLOOR OF THE TRUCK. THERE ARE NO SIGNS OF TRANS FLUID LEAKING (ON GARAGE FLOOR ETC.), NO WAY TO CHECK MY TRANS FLUID LEVEL. NO MESSAGES SHOWED UP IN THE DIC (DRIVER INFO CTR), OR ON THE DASHBOARD INSTRUMENT CLUSTER (MESSAGE CENTER) (I.E.: TRANSMISSION, SPEED, SERVICE BRAKE ASSIST, ETC.), NO DIAGNOSTIC WARNING AND THE AUGUST MONTHLY DIAGNOSTIC REPORT DID NOT REFLECT ANY PROBLEMS. I DON'T THINK ANY FEATURES WERE ACCIDENTALLY TURNED ON WHILE DRIVING (I.E.: TOW/HAUL, HDC, GRADE BRAKING ETC.) . THE PROBLEM CONTINUED AFTER TURNING TRUCK OFF AND RESTARTING, WHICH SHOULD DISENGAGE MOST FEATURES. I AM A 70 YEAR OLD WOMAN AND HAVEN;T DRIVEN THE TRUCK HARD OR NEVER HAULED ANYTHING. I AM 2K MILES OUT OF WARRANTY. WILL NEVER PAY 53K FOR A VEHICLE WITH SUCH A LOUSY DRIVE-TRAIN WARRANTY.
Mfg Campaign: 11353993
Recall Date: Sep 9, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?
Corrective Action:
I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?
Additional Notes:
I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?
Mfg Campaign: 11353450
Recall Date: Sep 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?
Corrective Action:
I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?
Additional Notes:
I HAVE A 2016 CHEVY SILVERADO HIGH COUNTRY 6.2L ENGINE 8 SPEED TRANSMISSION 38,000 MILES. TRANSMISSION EITHER HESITATES OR SHIFTS ROUGHLY WHEN ACCELERATING. MULTIPLE TIMES WHEN THIS OCCURRED MAKING A TURN IT NEARLY CAUSED AN ACCIDENT IF IT DECIDED TO HESITATE SHIFTING. GM HAS DONE NOTHING ABOUT THIS PROBLEM EXCEPT GIVE CUSTOMER MAGICAL FLUID FIXES THAT DON'T LAST IF THEY WORK AT ALL, THEY ARE NOW ON THE THIRD FLUID INCLUDING THE ORIGINAL FACTORY. THEY'VE BEEN TELLING CUSTOMERS THE TRANSMISSION JUST HAS TO RE-LEARN SHIFT PATTERNS FROM DAY ONE. A FRIEND OF MINE HAS ONE OF THESE TRUCKS AS WELL AND HAD ONE DEALER TELL HIM THAT'S JUST HOW THE TRUCK WORKS. IF THIS IS AN ACCEPTABLE MODE OF OPERATION THEN WHY WAS THE TRUCK ALLOWED ON THE ROAD IN THE FIRST PLACE?
Mfg Campaign: 11353450
Recall Date: Sep 6, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY TRUCK HAS A BAD GAS SMELL WHEN ENTERING OR EXITING THE TRUCK. I LOOKED UNDERNEATH IT AND SAW A SMALL GAS LEAK COMING FROM THE TOP INSIDE OF THE TANK. THE TRUCK ONLY HAS 26000 MILES ON IT, AND IS JUST OUT OF WARRANTY. PLEASE INFORM ME IF YOU KNOW OF OTHER REPORTS OF GAS LEAKING ON THESE CHEVY TRUCKS
Corrective Action:
MY TRUCK HAS A BAD GAS SMELL WHEN ENTERING OR EXITING THE TRUCK. I LOOKED UNDERNEATH IT AND SAW A SMALL GAS LEAK COMING FROM THE TOP INSIDE OF THE TANK. THE TRUCK ONLY HAS 26000 MILES ON IT, AND IS JUST OUT OF WARRANTY. PLEASE INFORM ME IF YOU KNOW OF OTHER REPORTS OF GAS LEAKING ON THESE CHEVY TRUCKS
Additional Notes:
MY TRUCK HAS A BAD GAS SMELL WHEN ENTERING OR EXITING THE TRUCK. I LOOKED UNDERNEATH IT AND SAW A SMALL GAS LEAK COMING FROM THE TOP INSIDE OF THE TANK. THE TRUCK ONLY HAS 26000 MILES ON IT, AND IS JUST OUT OF WARRANTY. PLEASE INFORM ME IF YOU KNOW OF OTHER REPORTS OF GAS LEAKING ON THESE CHEVY TRUCKS
Mfg Campaign: 11352246
Recall Date: Aug 31, 2020
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