Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A TRACTOR TRAILER. THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED DURING THE FAILURE. THE DRIVER WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A TRACTOR TRAILER. THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED DURING THE FAILURE. THE DRIVER WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A TRACTOR TRAILER. THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED DURING THE FAILURE. THE DRIVER WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
Mfg Campaign: 11276888
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK. WHEN THE VEHICLE DECELERATED TO 10 MPH, THE SHAKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHEVROLET (LOCATED AT 13130 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 748-7700) WHERE IT WAS DIAGNOSED THAT THE IDLER ARM AND STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK. WHEN THE VEHICLE DECELERATED TO 10 MPH, THE SHAKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHEVROLET (LOCATED AT 13130 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 748-7700) WHERE IT WAS DIAGNOSED THAT THE IDLER ARM AND STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK. WHEN THE VEHICLE DECELERATED TO 10 MPH, THE SHAKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHEVROLET (LOCATED AT 13130 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 748-7700) WHERE IT WAS DIAGNOSED THAT THE IDLER ARM AND STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *LN*JB
Mfg Campaign: 11270167
Recall Date: Oct 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE HAD TO BE ENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BARTON CHEVROLET (800 AUTO PARK PL, NEWBURGH, NY 12550, (845) 561-7600) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,965.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE HAD TO BE ENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BARTON CHEVROLET (800 AUTO PARK PL, NEWBURGH, NY 12550, (845) 561-7600) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,965.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE HAD TO BE ENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BARTON CHEVROLET (800 AUTO PARK PL, NEWBURGH, NY 12550, (845) 561-7600) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,965.
Mfg Campaign: 11269858
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE REAR OF THE VEHICLE AND THE REAR DRIVER'S SIDE WINDOW EXPLODED. THERE WERE NO INJURIES. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT A FAULTY DEFROST FUSE COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO NORTHLAND CHEVROLET (1420 OGDEN AVE, SUPERIOR, WI 54880, (715) 392-5111) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS TAKEN TO KOLAR CHEVROLET BUICK GMC (4770 W ARROWHEAD RD, HERMANTOWN, MN 55811, (218) 727-7481), BUT THE FAILURE WAS NOT DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WOULD BE COVERED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE REAR OF THE VEHICLE AND THE REAR DRIVER'S SIDE WINDOW EXPLODED. THERE WERE NO INJURIES. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT A FAULTY DEFROST FUSE COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO NORTHLAND CHEVROLET (1420 OGDEN AVE, SUPERIOR, WI 54880, (715) 392-5111) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS TAKEN TO KOLAR CHEVROLET BUICK GMC (4770 W ARROWHEAD RD, HERMANTOWN, MN 55811, (218) 727-7481), BUT THE FAILURE WAS NOT DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WOULD BE COVERED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE REAR OF THE VEHICLE AND THE REAR DRIVER'S SIDE WINDOW EXPLODED. THERE WERE NO INJURIES. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT A FAULTY DEFROST FUSE COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO NORTHLAND CHEVROLET (1420 OGDEN AVE, SUPERIOR, WI 54880, (715) 392-5111) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS TAKEN TO KOLAR CHEVROLET BUICK GMC (4770 W ARROWHEAD RD, HERMANTOWN, MN 55811, (218) 727-7481), BUT THE FAILURE WAS NOT DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WOULD BE COVERED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 43,000.
Mfg Campaign: 11269402
Recall Date: Oct 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VACCUM PUMP FAILED, WHICH PREVENTED THE BRAKES FROM ENGAGING WHEN REVERSING OR MOVING FORWARD LESS THAN 5 MPH. WHEN HAULING THE BOAT WITH THE VEHICLE IN REVERSE, THE VEHICLE ROLLED FORWARD WHETHER THE GEAR WAS IN DRIVE OR REVERSE. ALSO, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO JAMES WOOD CHEVROLET (3906 I 35 EAST SOUTH 201, DENTON, TX 76210, (972) 434-1515) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VACCUM PUMP FAILED, WHICH PREVENTED THE BRAKES FROM ENGAGING WHEN REVERSING OR MOVING FORWARD LESS THAN 5 MPH. WHEN HAULING THE BOAT WITH THE VEHICLE IN REVERSE, THE VEHICLE ROLLED FORWARD WHETHER THE GEAR WAS IN DRIVE OR REVERSE. ALSO, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO JAMES WOOD CHEVROLET (3906 I 35 EAST SOUTH 201, DENTON, TX 76210, (972) 434-1515) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VACCUM PUMP FAILED, WHICH PREVENTED THE BRAKES FROM ENGAGING WHEN REVERSING OR MOVING FORWARD LESS THAN 5 MPH. WHEN HAULING THE BOAT WITH THE VEHICLE IN REVERSE, THE VEHICLE ROLLED FORWARD WHETHER THE GEAR WAS IN DRIVE OR REVERSE. ALSO, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO JAMES WOOD CHEVROLET (3906 I 35 EAST SOUTH 201, DENTON, TX 76210, (972) 434-1515) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.
Mfg Campaign: 11269443
Recall Date: Oct 18, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (239-603-7066, LOCATED AT 3980 FOWLER ST, FORT MYERS, FL 33901) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (239-603-7066, LOCATED AT 3980 FOWLER ST, FORT MYERS, FL 33901) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (239-603-7066, LOCATED AT 3980 FOWLER ST, FORT MYERS, FL 33901) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Mfg Campaign: 11269166
Recall Date: Oct 17, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT PURCHASED THE VEHICLE THREE MONTHS AGO AND STATED THAT THE AIR CONDITIONING FAILED. THE VEHICLE WAS TAKEN TO HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202, (601) 376-9944) AND WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT PURCHASED THE VEHICLE THREE MONTHS AGO AND STATED THAT THE AIR CONDITIONING FAILED. THE VEHICLE WAS TAKEN TO HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202, (601) 376-9944) AND WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT PURCHASED THE VEHICLE THREE MONTHS AGO AND STATED THAT THE AIR CONDITIONING FAILED. THE VEHICLE WAS TAKEN TO HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202, (601) 376-9944) AND WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Mfg Campaign: 11265422
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND TRAVELED TO THE FLOORBOARD. THE VEHICLE SLOWLY CAME TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (8600 DEVONSHIRE ST #1309, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 591190. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND TRAVELED TO THE FLOORBOARD. THE VEHICLE SLOWLY CAME TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (8600 DEVONSHIRE ST #1309, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 591190. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND TRAVELED TO THE FLOORBOARD. THE VEHICLE SLOWLY CAME TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (8600 DEVONSHIRE ST #1309, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 591190. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Mfg Campaign: 11265459
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Mfg Campaign: 11257833
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Mfg Campaign: 11257833
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Corrective Action:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Additional Notes:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Mfg Campaign: 11257082
Recall Date: Sep 21, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Corrective Action:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Additional Notes:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Mfg Campaign: 11257082
Recall Date: Sep 21, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Corrective Action:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Additional Notes:
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Mfg Campaign: 11257082
Recall Date: Sep 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2016 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE VACUUM PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE BRAKE VACUUM PUMP AND THE TRANSMISSION FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
Corrective Action:
2016 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE VACUUM PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE BRAKE VACUUM PUMP AND THE TRANSMISSION FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
Additional Notes:
2016 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE VACUUM PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE BRAKE VACUUM PUMP AND THE TRANSMISSION FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
Mfg Campaign: 11257051
Recall Date: Sep 20, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES SEIZED INTERMITTENTLY. ON SEPTEMBER 5, 2019, THE VEHICLE WAS TAKEN TO HIGH PLAINS MOTORS INC (331 FRONT ST, WOLF POINTE, MT 59201) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES) APPLIED TO THE FAILURE. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE WAS BECOMING WORSE. ON SEPTEMBER 9, 2019), THE VEHICLE WAS BROUGHT BACK TO THE SAME DEALER AND THE CONTACT THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THE RECALL REPAIRS WERE PERFORMED ALREADY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES SEIZED INTERMITTENTLY. ON SEPTEMBER 5, 2019, THE VEHICLE WAS TAKEN TO HIGH PLAINS MOTORS INC (331 FRONT ST, WOLF POINTE, MT 59201) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES) APPLIED TO THE FAILURE. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE WAS BECOMING WORSE. ON SEPTEMBER 9, 2019), THE VEHICLE WAS BROUGHT BACK TO THE SAME DEALER AND THE CONTACT THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THE RECALL REPAIRS WERE PERFORMED ALREADY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES SEIZED INTERMITTENTLY. ON SEPTEMBER 5, 2019, THE VEHICLE WAS TAKEN TO HIGH PLAINS MOTORS INC (331 FRONT ST, WOLF POINTE, MT 59201) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES) APPLIED TO THE FAILURE. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE WAS BECOMING WORSE. ON SEPTEMBER 9, 2019), THE VEHICLE WAS BROUGHT BACK TO THE SAME DEALER AND THE CONTACT THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THE RECALL REPAIRS WERE PERFORMED ALREADY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Mfg Campaign: 11254507
Recall Date: Sep 10, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING. VEHICLE IS A 2016 CHEVROLET TRUCK WITH 25,852 MILES. A VERY DANGEROUS THING TO HAPPEN WITH A MALE DRIVER. I SHUDDER TO THINK WHAT WOULD HAVE HAPPEN IF THE SUDDEN LOSS OF POWER STEERING HAD HAPPENED TO MY WIFE ON A CURVY ROAD. GM HAS RECALLED 1 MILLION PLUS 14-15 GM VEHICLES OVER THIS PROBLEM. THEY SAY THE 2016 IS NOT IN THE RECALL. THE $1,500 PLUS DOLLAR COST IS ON ME. WHY IS GM BEING ALLOWED TO CONTINUE SELLING VEHICLES WITH ELECTRONIC STEERING?
Corrective Action:
ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING. VEHICLE IS A 2016 CHEVROLET TRUCK WITH 25,852 MILES. A VERY DANGEROUS THING TO HAPPEN WITH A MALE DRIVER. I SHUDDER TO THINK WHAT WOULD HAVE HAPPEN IF THE SUDDEN LOSS OF POWER STEERING HAD HAPPENED TO MY WIFE ON A CURVY ROAD. GM HAS RECALLED 1 MILLION PLUS 14-15 GM VEHICLES OVER THIS PROBLEM. THEY SAY THE 2016 IS NOT IN THE RECALL. THE $1,500 PLUS DOLLAR COST IS ON ME. WHY IS GM BEING ALLOWED TO CONTINUE SELLING VEHICLES WITH ELECTRONIC STEERING?
Additional Notes:
ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING. VEHICLE IS A 2016 CHEVROLET TRUCK WITH 25,852 MILES. A VERY DANGEROUS THING TO HAPPEN WITH A MALE DRIVER. I SHUDDER TO THINK WHAT WOULD HAVE HAPPEN IF THE SUDDEN LOSS OF POWER STEERING HAD HAPPENED TO MY WIFE ON A CURVY ROAD. GM HAS RECALLED 1 MILLION PLUS 14-15 GM VEHICLES OVER THIS PROBLEM. THEY SAY THE 2016 IS NOT IN THE RECALL. THE $1,500 PLUS DOLLAR COST IS ON ME. WHY IS GM BEING ALLOWED TO CONTINUE SELLING VEHICLES WITH ELECTRONIC STEERING?
Mfg Campaign: 11254282
Recall Date: Sep 9, 2019
General Motors, Llc
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. ALSO, THE INSTRUMENT PANEL ILLUMINATED AND "SERVICE POWER STEERING SYSTEM, DRIVE CAREFULLY" APPEARED. THE VEHICLE WAS TAKEN TO CHEVROLET OF WESLEY CHAPEL (26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4344) WHERE IT WAS DIAGNOSED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. ALSO, THE INSTRUMENT PANEL ILLUMINATED AND "SERVICE POWER STEERING SYSTEM, DRIVE CAREFULLY" APPEARED. THE VEHICLE WAS TAKEN TO CHEVROLET OF WESLEY CHAPEL (26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4344) WHERE IT WAS DIAGNOSED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. ALSO, THE INSTRUMENT PANEL ILLUMINATED AND "SERVICE POWER STEERING SYSTEM, DRIVE CAREFULLY" APPEARED. THE VEHICLE WAS TAKEN TO CHEVROLET OF WESLEY CHAPEL (26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4344) WHERE IT WAS DIAGNOSED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.
Mfg Campaign: 11252861
Recall Date: Sep 3, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES LOCKED UP WILE,DRIVING FOR A SECOND TIME IN LESS THAN A MONTH , THE FIRST TIME WAS 07/13/2019 DEPAUA CHEVROLET HAD TO 0RDER ELECTRICAL MODUALS CALLED EBCM AND BPMV THAT WAS SUPPOSE TO BE THE REASON THE BRAKES LOCKED UP IT TOOK A MONTH FOR THEM TO GET PARTS AND NOW THE BRAKES HAVE LOCKED UP AGAIN AFTER SPENDING $2512.02 TOGET THEM REPAIRED . I WOULD LIKE TO KNOW IF ANY BODY ELSE HAS HAD THIS PROBLEM WITH THERE 2016 CHEVY SILVERODO 4WHEEL DRIVES. THIS HAPPENED WHILE DRIVING.
Corrective Action:
BRAKES LOCKED UP WILE,DRIVING FOR A SECOND TIME IN LESS THAN A MONTH , THE FIRST TIME WAS 07/13/2019 DEPAUA CHEVROLET HAD TO 0RDER ELECTRICAL MODUALS CALLED EBCM AND BPMV THAT WAS SUPPOSE TO BE THE REASON THE BRAKES LOCKED UP IT TOOK A MONTH FOR THEM TO GET PARTS AND NOW THE BRAKES HAVE LOCKED UP AGAIN AFTER SPENDING $2512.02 TOGET THEM REPAIRED . I WOULD LIKE TO KNOW IF ANY BODY ELSE HAS HAD THIS PROBLEM WITH THERE 2016 CHEVY SILVERODO 4WHEEL DRIVES. THIS HAPPENED WHILE DRIVING.
Additional Notes:
BRAKES LOCKED UP WILE,DRIVING FOR A SECOND TIME IN LESS THAN A MONTH , THE FIRST TIME WAS 07/13/2019 DEPAUA CHEVROLET HAD TO 0RDER ELECTRICAL MODUALS CALLED EBCM AND BPMV THAT WAS SUPPOSE TO BE THE REASON THE BRAKES LOCKED UP IT TOOK A MONTH FOR THEM TO GET PARTS AND NOW THE BRAKES HAVE LOCKED UP AGAIN AFTER SPENDING $2512.02 TOGET THEM REPAIRED . I WOULD LIKE TO KNOW IF ANY BODY ELSE HAS HAD THIS PROBLEM WITH THERE 2016 CHEVY SILVERODO 4WHEEL DRIVES. THIS HAPPENED WHILE DRIVING.
Mfg Campaign: 11252704
Recall Date: Sep 1, 2019
General Motors, Llc
Defect Description:
SUSPENSION:REAR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE NOISE WAS A DISTRACTION TO THE CONTACT'S HEARING. THE VEHICLE WAS DRIVEN TO COUGHLIN CHEVROLET (1850 N 21ST ST, NEWARK, OH 43055, (740) 334-4873), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE NOISE WAS A DISTRACTION TO THE CONTACT'S HEARING. THE VEHICLE WAS DRIVEN TO COUGHLIN CHEVROLET (1850 N 21ST ST, NEWARK, OH 43055, (740) 334-4873), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE NOISE WAS A DISTRACTION TO THE CONTACT'S HEARING. THE VEHICLE WAS DRIVEN TO COUGHLIN CHEVROLET (1850 N 21ST ST, NEWARK, OH 43055, (740) 334-4873), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Mfg Campaign: 11245541
Recall Date: Aug 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS BEING REVERSED ON SEVERAL OCCASIONS, THE BRAKES BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS BEING REVERSED ON SEVERAL OCCASIONS, THE BRAKES BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS BEING REVERSED ON SEVERAL OCCASIONS, THE BRAKES BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Mfg Campaign: 11245163
Recall Date: Aug 20, 2019
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