Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2016 SILVERADO CREW CAB, 3RD ONE I HAVE PURCHASED FROM THIS DEALERSHIP. IN DECEMBER OF 2018 , WITH 57094 MILES ON IT, THE TRUCK HAD A POWER BRAKE FAILURE WHILE BEING PARKED. TOOK THE TRUCK TO THE LOCAL DEALER WHO SAID IT WAS NOT UNDER WARRANTY. PASSED ON HAVING THE WORKED DONE THERE AND BROUGHT IT TO MY LOCAL REPAIR SHOP WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE POWER BRAKE BOOSTER PUMP. THE BILL CAME TO $384.33, WHICH I PAID WITH A CREDIT CARD. ON MAY 7TH, 2019, I RECEIVED NOTIFICATION FROM GM THAT THERE WAS A PROBLEM WITH THE BRAKE BOOSTER PUMP ON THE 2016 SILVERADO. THE LETTER INSTRUCTED THOSE WHO HAD A REPAIR MADE ALREADY TO SUBMIT THE FOLLOWING INFORMATION IN ORDER TO RECEIVE PARTIAL/TOTAL REIMBURSEMENT: -NAME AND ADDRESS OF THE PERSON WHO PAID FOR THE REPAIR. -THE VIN NUMBER OF THE VEHICLE THAT WAS REPAIRED. -DESCRIPTION OF THE PROBLEM, THE REPAIR PERFORMED AND WHO PERFORMED THE REPAIR. -THE TOTAL COST OF THE REPAIR EXPENSE THAT IS BEING REQUESTED. -PROOF OF PAYMENT FOR THE REPAIR IN QUESTION AND DATE OF PAYMENT. I WAS ABLE TO GATHER ALL THIS INFORMATION AND PRESENT IT TO THE DEALER FROM WHOM I HAD PURCHASE THE TRUCK. I WAS INFORMED THAT THE SIGNED CREDIT CARD RECEIPT THAT WAS ATTACHED TO THE BILL WAS NOT SUFFICIENT AS PROOF OF PAYMENT (WORKS WHEN I GO TO A RESTAURANT). THE DEALER STATED THAT GM REQUIRES A COPY OF MY CREDIT CARD BILL FOR THAT TIME PERIOD. THIS MEANS THEY WOULD ALSO HAVE MY CREDIT CARD NUMBER, A LIST OF EVERY PURCHASE I MADE IN THAT TIME PERIOD. WHAT PAYMENTS I HAD MADE AND ANY OUTSTANDING DEBT. I DECLINED TO GIVE THE DEALER THIS INFORMATION. CALLED GM CUSTOMER SERVICE AND WORKED UP TO THE SUPERVISOR LEVEL AND GOT THE SAME RESPONSE. THE WANTED MY CREDIT CARD STATEMENT. I TOLD THE SUPERVISOR THAT I THOUGHT THE REQUEST WAS VERY INTRUSIVE AND AGAIN, DECLINED TO PROVIDE IT.
Corrective Action:
2016 SILVERADO CREW CAB, 3RD ONE I HAVE PURCHASED FROM THIS DEALERSHIP. IN DECEMBER OF 2018 , WITH 57094 MILES ON IT, THE TRUCK HAD A POWER BRAKE FAILURE WHILE BEING PARKED. TOOK THE TRUCK TO THE LOCAL DEALER WHO SAID IT WAS NOT UNDER WARRANTY. PASSED ON HAVING THE WORKED DONE THERE AND BROUGHT IT TO MY LOCAL REPAIR SHOP WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE POWER BRAKE BOOSTER PUMP. THE BILL CAME TO $384.33, WHICH I PAID WITH A CREDIT CARD. ON MAY 7TH, 2019, I RECEIVED NOTIFICATION FROM GM THAT THERE WAS A PROBLEM WITH THE BRAKE BOOSTER PUMP ON THE 2016 SILVERADO. THE LETTER INSTRUCTED THOSE WHO HAD A REPAIR MADE ALREADY TO SUBMIT THE FOLLOWING INFORMATION IN ORDER TO RECEIVE PARTIAL/TOTAL REIMBURSEMENT: -NAME AND ADDRESS OF THE PERSON WHO PAID FOR THE REPAIR. -THE VIN NUMBER OF THE VEHICLE THAT WAS REPAIRED. -DESCRIPTION OF THE PROBLEM, THE REPAIR PERFORMED AND WHO PERFORMED THE REPAIR. -THE TOTAL COST OF THE REPAIR EXPENSE THAT IS BEING REQUESTED. -PROOF OF PAYMENT FOR THE REPAIR IN QUESTION AND DATE OF PAYMENT. I WAS ABLE TO GATHER ALL THIS INFORMATION AND PRESENT IT TO THE DEALER FROM WHOM I HAD PURCHASE THE TRUCK. I WAS INFORMED THAT THE SIGNED CREDIT CARD RECEIPT THAT WAS ATTACHED TO THE BILL WAS NOT SUFFICIENT AS PROOF OF PAYMENT (WORKS WHEN I GO TO A RESTAURANT). THE DEALER STATED THAT GM REQUIRES A COPY OF MY CREDIT CARD BILL FOR THAT TIME PERIOD. THIS MEANS THEY WOULD ALSO HAVE MY CREDIT CARD NUMBER, A LIST OF EVERY PURCHASE I MADE IN THAT TIME PERIOD. WHAT PAYMENTS I HAD MADE AND ANY OUTSTANDING DEBT. I DECLINED TO GIVE THE DEALER THIS INFORMATION. CALLED GM CUSTOMER SERVICE AND WORKED UP TO THE SUPERVISOR LEVEL AND GOT THE SAME RESPONSE. THE WANTED MY CREDIT CARD STATEMENT. I TOLD THE SUPERVISOR THAT I THOUGHT THE REQUEST WAS VERY INTRUSIVE AND AGAIN, DECLINED TO PROVIDE IT.
Additional Notes:
2016 SILVERADO CREW CAB, 3RD ONE I HAVE PURCHASED FROM THIS DEALERSHIP. IN DECEMBER OF 2018 , WITH 57094 MILES ON IT, THE TRUCK HAD A POWER BRAKE FAILURE WHILE BEING PARKED. TOOK THE TRUCK TO THE LOCAL DEALER WHO SAID IT WAS NOT UNDER WARRANTY. PASSED ON HAVING THE WORKED DONE THERE AND BROUGHT IT TO MY LOCAL REPAIR SHOP WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE POWER BRAKE BOOSTER PUMP. THE BILL CAME TO $384.33, WHICH I PAID WITH A CREDIT CARD. ON MAY 7TH, 2019, I RECEIVED NOTIFICATION FROM GM THAT THERE WAS A PROBLEM WITH THE BRAKE BOOSTER PUMP ON THE 2016 SILVERADO. THE LETTER INSTRUCTED THOSE WHO HAD A REPAIR MADE ALREADY TO SUBMIT THE FOLLOWING INFORMATION IN ORDER TO RECEIVE PARTIAL/TOTAL REIMBURSEMENT: -NAME AND ADDRESS OF THE PERSON WHO PAID FOR THE REPAIR. -THE VIN NUMBER OF THE VEHICLE THAT WAS REPAIRED. -DESCRIPTION OF THE PROBLEM, THE REPAIR PERFORMED AND WHO PERFORMED THE REPAIR. -THE TOTAL COST OF THE REPAIR EXPENSE THAT IS BEING REQUESTED. -PROOF OF PAYMENT FOR THE REPAIR IN QUESTION AND DATE OF PAYMENT. I WAS ABLE TO GATHER ALL THIS INFORMATION AND PRESENT IT TO THE DEALER FROM WHOM I HAD PURCHASE THE TRUCK. I WAS INFORMED THAT THE SIGNED CREDIT CARD RECEIPT THAT WAS ATTACHED TO THE BILL WAS NOT SUFFICIENT AS PROOF OF PAYMENT (WORKS WHEN I GO TO A RESTAURANT). THE DEALER STATED THAT GM REQUIRES A COPY OF MY CREDIT CARD BILL FOR THAT TIME PERIOD. THIS MEANS THEY WOULD ALSO HAVE MY CREDIT CARD NUMBER, A LIST OF EVERY PURCHASE I MADE IN THAT TIME PERIOD. WHAT PAYMENTS I HAD MADE AND ANY OUTSTANDING DEBT. I DECLINED TO GIVE THE DEALER THIS INFORMATION. CALLED GM CUSTOMER SERVICE AND WORKED UP TO THE SUPERVISOR LEVEL AND GOT THE SAME RESPONSE. THE WANTED MY CREDIT CARD STATEMENT. I TOLD THE SUPERVISOR THAT I THOUGHT THE REQUEST WAS VERY INTRUSIVE AND AGAIN, DECLINED TO PROVIDE IT.
Mfg Campaign: 11208298
Recall Date: May 17, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PADDLE WILL SOMETIMES GO HARD ON A SECOND APPLICATION MOST NOTABLY WHEN GOING SLOW AS IF THE POWER BRAKE PART OF THE SYSTEM IS NOT WORKING, STILL HAVE A GOOD PADDLE BUT ALMOST NO STOPPING POWER. LOOKING FOR A RECALL, NOT FOUND.
Corrective Action:
BRAKE PADDLE WILL SOMETIMES GO HARD ON A SECOND APPLICATION MOST NOTABLY WHEN GOING SLOW AS IF THE POWER BRAKE PART OF THE SYSTEM IS NOT WORKING, STILL HAVE A GOOD PADDLE BUT ALMOST NO STOPPING POWER. LOOKING FOR A RECALL, NOT FOUND.
Additional Notes:
BRAKE PADDLE WILL SOMETIMES GO HARD ON A SECOND APPLICATION MOST NOTABLY WHEN GOING SLOW AS IF THE POWER BRAKE PART OF THE SYSTEM IS NOT WORKING, STILL HAVE A GOOD PADDLE BUT ALMOST NO STOPPING POWER. LOOKING FOR A RECALL, NOT FOUND.
Mfg Campaign: 11208354
Recall Date: May 17, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
NEAR BRAKE FAILURE AT LOW SPEED LIKE COMING TO A STOP SIGN, GARAGE DOOR, ETC. VERY HARD TO PUSH PEDAL. ALMOST HIT SEVERAL CARS. TICKING NOISE IN ENGINE COMPARTMENT.
Corrective Action:
NEAR BRAKE FAILURE AT LOW SPEED LIKE COMING TO A STOP SIGN, GARAGE DOOR, ETC. VERY HARD TO PUSH PEDAL. ALMOST HIT SEVERAL CARS. TICKING NOISE IN ENGINE COMPARTMENT.
Additional Notes:
NEAR BRAKE FAILURE AT LOW SPEED LIKE COMING TO A STOP SIGN, GARAGE DOOR, ETC. VERY HARD TO PUSH PEDAL. ALMOST HIT SEVERAL CARS. TICKING NOISE IN ENGINE COMPARTMENT.
Mfg Campaign: 11207973
Recall Date: May 16, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING, I HAD THE REAR DEFROSTER ON. I SMELLED BURNING PLASTIC, SO I ROLLED-DOWN MY WINDOWS TO VENT THE FUMES. ABOUT 2 MINUTES AFTER I ROLLED THEM BACK UP I HEARD A LOUD 'BANG' AND SAW THAT MY REAR WINDSHIELD, ON THE PASSENGER SIDE, HAD COMPLETELY SHATTERED, WITH A FIST-SIZED HOLE RIGHT IN THE MIDDLE OF IT.
Corrective Action:
WHILE DRIVING, I HAD THE REAR DEFROSTER ON. I SMELLED BURNING PLASTIC, SO I ROLLED-DOWN MY WINDOWS TO VENT THE FUMES. ABOUT 2 MINUTES AFTER I ROLLED THEM BACK UP I HEARD A LOUD 'BANG' AND SAW THAT MY REAR WINDSHIELD, ON THE PASSENGER SIDE, HAD COMPLETELY SHATTERED, WITH A FIST-SIZED HOLE RIGHT IN THE MIDDLE OF IT.
Additional Notes:
WHILE DRIVING, I HAD THE REAR DEFROSTER ON. I SMELLED BURNING PLASTIC, SO I ROLLED-DOWN MY WINDOWS TO VENT THE FUMES. ABOUT 2 MINUTES AFTER I ROLLED THEM BACK UP I HEARD A LOUD 'BANG' AND SAW THAT MY REAR WINDSHIELD, ON THE PASSENGER SIDE, HAD COMPLETELY SHATTERED, WITH A FIST-SIZED HOLE RIGHT IN THE MIDDLE OF IT.
Mfg Campaign: 11207431
Recall Date: May 14, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DURING PARKING OR IN TRAFFIC, THE BRAKES ON THIS VEHICLE HAVE A TENDENCY TO BECOME VERY STIFF AND NOISY REQUIRING INCREASED PRESSURE TO APPLY THE BRAKES. THE PROBLEM HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS AND HAS BECOME MORE FREQUENT BETWEEN OCCURRENCES. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN NOVEMBER OF 2018, BUT BECAUSE MY APPOINTMENT WAS LATER IN THE DAY, THEY ASKED IF I COULD RETURN ANOTHER DAY TO HAVE THE PROBLEM DIAGNOSED. I HAD IT DIAGNOSED FINALLY ON MAY 4, 2019 WHICH THEY DID NOT ELUDE TO THIS BEING A FREQUENTLY REPORTED ISSUE, NOR THAT THE ISSUE HAS BEEN ONGOING SINCE THE PREVIOUS YEAR. THE DEALERSHIP STATED THAT THE REPAIR WOULD COST OVER $700 WHICH I COULD NOT AFFORD AT THE TIME. BUT THEN 4 DAYS LATER I RECEIVE A LETTER (ATTACHED) IN THE MAIL, DATED APRIL 2019, THAT SAYS THAT THE BRAKE ISSUE WAS IDENTIFIED, BUT I WOULD ONLY QUALIFY FOR THE EXTENDED COVERAGE IF THE PROBLEM WAS REPORTED WITHIN 6 YEARS OF THE PURCHASE DATE OR 72,000 MILES, WHICHEVER WAS FIRST. AT THE TIME THE ISSUE WAS DIAGNOSED, THE MILAGE ON THE VEHICLE WAS 73,265, CONVENIENTLY JUST OUTSIDE THE RANGE OF THE MILAGE IDENTIFIED IN THE LETTER. IF GM WAS FAMILIAR WITH THIS ISSUE IN 2018, WHY SEND THIS LETTER OUT IMMEDIATELY FOLLOWING MY DIAGNOSIS, WHERE I WAS ALLOWED ZERO OPPORTUNITIES TO HAVE THE PROBLEM REPAIRED? WERE ALL THE OTHER VEHICLE OWNERS WHO EXPERIENCED THE PROBLEM GIVEN THE SAME MILAGE AND YEAR RESTRICTIONS AS ME? ALSO, HOW IS IT THAT A BRAKING PROBLEM WHICH HAS BEEN KNOW TO CAUSE ACCIDENTS AND INJURIES ALLOWED TO PERSIST UP UNTIL THERE IS A SEVERE PROBLEM, POTENTIALLY RESULTING IN A FATALITY BEFORE A RECALL IS JUSTIFIED? THERE ARE MORAL CONCERNS WITH THIS ON ADDITION TO THE GENERAL SAFETY CONCERNS.
Corrective Action:
DURING PARKING OR IN TRAFFIC, THE BRAKES ON THIS VEHICLE HAVE A TENDENCY TO BECOME VERY STIFF AND NOISY REQUIRING INCREASED PRESSURE TO APPLY THE BRAKES. THE PROBLEM HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS AND HAS BECOME MORE FREQUENT BETWEEN OCCURRENCES. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN NOVEMBER OF 2018, BUT BECAUSE MY APPOINTMENT WAS LATER IN THE DAY, THEY ASKED IF I COULD RETURN ANOTHER DAY TO HAVE THE PROBLEM DIAGNOSED. I HAD IT DIAGNOSED FINALLY ON MAY 4, 2019 WHICH THEY DID NOT ELUDE TO THIS BEING A FREQUENTLY REPORTED ISSUE, NOR THAT THE ISSUE HAS BEEN ONGOING SINCE THE PREVIOUS YEAR. THE DEALERSHIP STATED THAT THE REPAIR WOULD COST OVER $700 WHICH I COULD NOT AFFORD AT THE TIME. BUT THEN 4 DAYS LATER I RECEIVE A LETTER (ATTACHED) IN THE MAIL, DATED APRIL 2019, THAT SAYS THAT THE BRAKE ISSUE WAS IDENTIFIED, BUT I WOULD ONLY QUALIFY FOR THE EXTENDED COVERAGE IF THE PROBLEM WAS REPORTED WITHIN 6 YEARS OF THE PURCHASE DATE OR 72,000 MILES, WHICHEVER WAS FIRST. AT THE TIME THE ISSUE WAS DIAGNOSED, THE MILAGE ON THE VEHICLE WAS 73,265, CONVENIENTLY JUST OUTSIDE THE RANGE OF THE MILAGE IDENTIFIED IN THE LETTER. IF GM WAS FAMILIAR WITH THIS ISSUE IN 2018, WHY SEND THIS LETTER OUT IMMEDIATELY FOLLOWING MY DIAGNOSIS, WHERE I WAS ALLOWED ZERO OPPORTUNITIES TO HAVE THE PROBLEM REPAIRED? WERE ALL THE OTHER VEHICLE OWNERS WHO EXPERIENCED THE PROBLEM GIVEN THE SAME MILAGE AND YEAR RESTRICTIONS AS ME? ALSO, HOW IS IT THAT A BRAKING PROBLEM WHICH HAS BEEN KNOW TO CAUSE ACCIDENTS AND INJURIES ALLOWED TO PERSIST UP UNTIL THERE IS A SEVERE PROBLEM, POTENTIALLY RESULTING IN A FATALITY BEFORE A RECALL IS JUSTIFIED? THERE ARE MORAL CONCERNS WITH THIS ON ADDITION TO THE GENERAL SAFETY CONCERNS.
Additional Notes:
DURING PARKING OR IN TRAFFIC, THE BRAKES ON THIS VEHICLE HAVE A TENDENCY TO BECOME VERY STIFF AND NOISY REQUIRING INCREASED PRESSURE TO APPLY THE BRAKES. THE PROBLEM HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS AND HAS BECOME MORE FREQUENT BETWEEN OCCURRENCES. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN NOVEMBER OF 2018, BUT BECAUSE MY APPOINTMENT WAS LATER IN THE DAY, THEY ASKED IF I COULD RETURN ANOTHER DAY TO HAVE THE PROBLEM DIAGNOSED. I HAD IT DIAGNOSED FINALLY ON MAY 4, 2019 WHICH THEY DID NOT ELUDE TO THIS BEING A FREQUENTLY REPORTED ISSUE, NOR THAT THE ISSUE HAS BEEN ONGOING SINCE THE PREVIOUS YEAR. THE DEALERSHIP STATED THAT THE REPAIR WOULD COST OVER $700 WHICH I COULD NOT AFFORD AT THE TIME. BUT THEN 4 DAYS LATER I RECEIVE A LETTER (ATTACHED) IN THE MAIL, DATED APRIL 2019, THAT SAYS THAT THE BRAKE ISSUE WAS IDENTIFIED, BUT I WOULD ONLY QUALIFY FOR THE EXTENDED COVERAGE IF THE PROBLEM WAS REPORTED WITHIN 6 YEARS OF THE PURCHASE DATE OR 72,000 MILES, WHICHEVER WAS FIRST. AT THE TIME THE ISSUE WAS DIAGNOSED, THE MILAGE ON THE VEHICLE WAS 73,265, CONVENIENTLY JUST OUTSIDE THE RANGE OF THE MILAGE IDENTIFIED IN THE LETTER. IF GM WAS FAMILIAR WITH THIS ISSUE IN 2018, WHY SEND THIS LETTER OUT IMMEDIATELY FOLLOWING MY DIAGNOSIS, WHERE I WAS ALLOWED ZERO OPPORTUNITIES TO HAVE THE PROBLEM REPAIRED? WERE ALL THE OTHER VEHICLE OWNERS WHO EXPERIENCED THE PROBLEM GIVEN THE SAME MILAGE AND YEAR RESTRICTIONS AS ME? ALSO, HOW IS IT THAT A BRAKING PROBLEM WHICH HAS BEEN KNOW TO CAUSE ACCIDENTS AND INJURIES ALLOWED TO PERSIST UP UNTIL THERE IS A SEVERE PROBLEM, POTENTIALLY RESULTING IN A FATALITY BEFORE A RECALL IS JUSTIFIED? THERE ARE MORAL CONCERNS WITH THIS ON ADDITION TO THE GENERAL SAFETY CONCERNS.
Mfg Campaign: 11207637
Recall Date: May 14, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HARD BRAKE PEDAL AND NEAR COMPLETE BRAKE FAILURE AT LOW SPEEDS DUE TO FAULTY VACUUM PUMP FOR BRAKE BOOSTER. VACUUM PUMP UNABLE TO PROVIDE ENOUGH VACUUM TO BRAKE BOOSTER CAUSING VERY HARD PEDAL AT LOW SPEEDS AND STOP AND GO TRAFFIC. VEHICLE IS WELL MAINTAINED WITH APPROX 52,500 MILES
Corrective Action:
HARD BRAKE PEDAL AND NEAR COMPLETE BRAKE FAILURE AT LOW SPEEDS DUE TO FAULTY VACUUM PUMP FOR BRAKE BOOSTER. VACUUM PUMP UNABLE TO PROVIDE ENOUGH VACUUM TO BRAKE BOOSTER CAUSING VERY HARD PEDAL AT LOW SPEEDS AND STOP AND GO TRAFFIC. VEHICLE IS WELL MAINTAINED WITH APPROX 52,500 MILES
Additional Notes:
HARD BRAKE PEDAL AND NEAR COMPLETE BRAKE FAILURE AT LOW SPEEDS DUE TO FAULTY VACUUM PUMP FOR BRAKE BOOSTER. VACUUM PUMP UNABLE TO PROVIDE ENOUGH VACUUM TO BRAKE BOOSTER CAUSING VERY HARD PEDAL AT LOW SPEEDS AND STOP AND GO TRAFFIC. VEHICLE IS WELL MAINTAINED WITH APPROX 52,500 MILES
Mfg Campaign: 11207235
Recall Date: May 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL TO AVOID THE COLLISION THE MESSAGE "SERVICE BRAKE ASSIST" HAD DISPLAYED AND THE BRAKE PEDAL WAS HARD WHILE DEPRESSED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL TO AVOID THE COLLISION THE MESSAGE "SERVICE BRAKE ASSIST" HAD DISPLAYED AND THE BRAKE PEDAL WAS HARD WHILE DEPRESSED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL TO AVOID THE COLLISION THE MESSAGE "SERVICE BRAKE ASSIST" HAD DISPLAYED AND THE BRAKE PEDAL WAS HARD WHILE DEPRESSED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Mfg Campaign: 11207285
Recall Date: May 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN MOVING SLOWLY BRAKE PEDAL BECOMES HARD TO PUSH MAKING IT DIFFICULT TO STOP IN POSITION OF DRIVE UP WINDOW OR PARKING.
Corrective Action:
WHEN MOVING SLOWLY BRAKE PEDAL BECOMES HARD TO PUSH MAKING IT DIFFICULT TO STOP IN POSITION OF DRIVE UP WINDOW OR PARKING.
Additional Notes:
WHEN MOVING SLOWLY BRAKE PEDAL BECOMES HARD TO PUSH MAKING IT DIFFICULT TO STOP IN POSITION OF DRIVE UP WINDOW OR PARKING.
Mfg Campaign: 11207138
Recall Date: May 12, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING SLOW THE BRAKE BOOSTER DOESNT SEEM TO WORK, UNLESS YOU PRESS ON THE GAS. WHEN REVERSING SLOWLY BRAKES GO OUT. WHEN STUCK IN TRAFFIC BUMPER TO BUMPER AND DRIVING SLOW THE BRAKES SEEM TO NOT WORK UNLESS YOU PRESS ON THE GAS. THE FIRST TIME IT HAPPENED WAS IN DECEMBER 2017 AND ITS STARTING TO HAPPEN AGAIN.
Corrective Action:
WHEN DRIVING SLOW THE BRAKE BOOSTER DOESNT SEEM TO WORK, UNLESS YOU PRESS ON THE GAS. WHEN REVERSING SLOWLY BRAKES GO OUT. WHEN STUCK IN TRAFFIC BUMPER TO BUMPER AND DRIVING SLOW THE BRAKES SEEM TO NOT WORK UNLESS YOU PRESS ON THE GAS. THE FIRST TIME IT HAPPENED WAS IN DECEMBER 2017 AND ITS STARTING TO HAPPEN AGAIN.
Additional Notes:
WHEN DRIVING SLOW THE BRAKE BOOSTER DOESNT SEEM TO WORK, UNLESS YOU PRESS ON THE GAS. WHEN REVERSING SLOWLY BRAKES GO OUT. WHEN STUCK IN TRAFFIC BUMPER TO BUMPER AND DRIVING SLOW THE BRAKES SEEM TO NOT WORK UNLESS YOU PRESS ON THE GAS. THE FIRST TIME IT HAPPENED WAS IN DECEMBER 2017 AND ITS STARTING TO HAPPEN AGAIN.
Mfg Campaign: 11206489
Recall Date: May 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SUDDENLY IN EARLY NOVEMBER, WHEN I PULLED INTO A PARKING LOT OR INTO THE DRIVEWAY IN MY HOME THE BRAKE PEDAL ON THE TRUCK WOULD SUDDENLY BECOME HARD AND INCOMPRESSIBLE. I NEARLY HIT OTHER VEHICLES AND PEDESTRIANS BECAUSE I COULDN'T BRAKE AT LOW SPEEDS. I TOOK IT TO THE SHOP AND WAS TOLD THE VACUUM PUMP WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED.
Corrective Action:
SUDDENLY IN EARLY NOVEMBER, WHEN I PULLED INTO A PARKING LOT OR INTO THE DRIVEWAY IN MY HOME THE BRAKE PEDAL ON THE TRUCK WOULD SUDDENLY BECOME HARD AND INCOMPRESSIBLE. I NEARLY HIT OTHER VEHICLES AND PEDESTRIANS BECAUSE I COULDN'T BRAKE AT LOW SPEEDS. I TOOK IT TO THE SHOP AND WAS TOLD THE VACUUM PUMP WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED.
Additional Notes:
SUDDENLY IN EARLY NOVEMBER, WHEN I PULLED INTO A PARKING LOT OR INTO THE DRIVEWAY IN MY HOME THE BRAKE PEDAL ON THE TRUCK WOULD SUDDENLY BECOME HARD AND INCOMPRESSIBLE. I NEARLY HIT OTHER VEHICLES AND PEDESTRIANS BECAUSE I COULDN'T BRAKE AT LOW SPEEDS. I TOOK IT TO THE SHOP AND WAS TOLD THE VACUUM PUMP WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED.
Mfg Campaign: 11206534
Recall Date: May 9, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.
Corrective Action:
I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.
Additional Notes:
I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.
Mfg Campaign: 11205789
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.
Corrective Action:
I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.
Additional Notes:
I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.
Mfg Campaign: 11205789
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOSS OF BRAKES AT LOW SPEEDS
Corrective Action:
LOSS OF BRAKES AT LOW SPEEDS
Additional Notes:
LOSS OF BRAKES AT LOW SPEEDS
Mfg Campaign: 11205445
Recall Date: May 3, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT A GAS STATION MOVING TO PARK, WHEN I PRESSED THE BRAKES THE VEHICLE WOULDN'T STOP UNTIL I PRESSED VERY VERY HARD ON THE BRAKE PEDAL.
Corrective Action:
AT A GAS STATION MOVING TO PARK, WHEN I PRESSED THE BRAKES THE VEHICLE WOULDN'T STOP UNTIL I PRESSED VERY VERY HARD ON THE BRAKE PEDAL.
Additional Notes:
AT A GAS STATION MOVING TO PARK, WHEN I PRESSED THE BRAKES THE VEHICLE WOULDN'T STOP UNTIL I PRESSED VERY VERY HARD ON THE BRAKE PEDAL.
Mfg Campaign: 11204628
Recall Date: Apr 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Corrective Action:
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Additional Notes:
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Mfg Campaign: 11204214
Recall Date: Apr 28, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Corrective Action:
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Additional Notes:
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Mfg Campaign: 11204214
Recall Date: Apr 28, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES GO OUT WHEN BACKING UP OR AT LOW SPEED
Corrective Action:
BRAKES GO OUT WHEN BACKING UP OR AT LOW SPEED
Additional Notes:
BRAKES GO OUT WHEN BACKING UP OR AT LOW SPEED
Mfg Campaign: 11203870
Recall Date: Apr 26, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HORN WILL NOT SOUND WHEN DEPRESSING STEERING WHEEL HORN BUTTON. THE HORN WILL SOUND WHEN USING KEY FOB TO LOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS MOVING AND AT A STOP.
Corrective Action:
HORN WILL NOT SOUND WHEN DEPRESSING STEERING WHEEL HORN BUTTON. THE HORN WILL SOUND WHEN USING KEY FOB TO LOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS MOVING AND AT A STOP.
Additional Notes:
HORN WILL NOT SOUND WHEN DEPRESSING STEERING WHEEL HORN BUTTON. THE HORN WILL SOUND WHEN USING KEY FOB TO LOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS MOVING AND AT A STOP.
Mfg Campaign: 11203166
Recall Date: Apr 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. ON SEVERAL OCCASIONS, WHILE PARKING OR REVERSING THE VEHICLE, IT FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE VEHICLE WAS TAKEN TO SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT EMPHASIZED THAT THE FAILURE OCCURRED AT EXTREMELY SLOW SPEEDS. THE CONTACT WAS CONCERNED DUE TO THE ONGOING INVESTIGATION, NHTSA ACTION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC), LINKED TO SIMILAR VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. ON SEVERAL OCCASIONS, WHILE PARKING OR REVERSING THE VEHICLE, IT FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE VEHICLE WAS TAKEN TO SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT EMPHASIZED THAT THE FAILURE OCCURRED AT EXTREMELY SLOW SPEEDS. THE CONTACT WAS CONCERNED DUE TO THE ONGOING INVESTIGATION, NHTSA ACTION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC), LINKED TO SIMILAR VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. ON SEVERAL OCCASIONS, WHILE PARKING OR REVERSING THE VEHICLE, IT FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE VEHICLE WAS TAKEN TO SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT EMPHASIZED THAT THE FAILURE OCCURRED AT EXTREMELY SLOW SPEEDS. THE CONTACT WAS CONCERNED DUE TO THE ONGOING INVESTIGATION, NHTSA ACTION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC), LINKED TO SIMILAR VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11196853
Recall Date: Apr 17, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I PUT THE TRUCK IN DRIVE TO MOVE FORWARD THE TRUCK WOULD NOT STOP. I PRESSED VERY HARD ON THE BRAKES TO GET IT TO STOP. I THEN PLACE THE TRUCK IN PARK AND TRIED AGAIN TO MOVE BACKWARDS. THE BRAKES WOULD NOT STOP THE VEHICLE. I HAD TO PRESS AS HARD AS I COULD TO GET IT TO STOP. ALMOST HIT A BUILDING. THIS HAS HAPPENED ON 2 OTHER OCCASIONS IN A PARKING LOT AND PULLING OUT ONTO A MAIN ROAD FROM A DRIVEWAY. WHEN I TURN THE VEHICLE OFF AND RESTART THEN THE BRAKES WILL ENGAGE AND WORK PROPERLY. THIS IS A VERY DANGEROUS PROBLEM.
Corrective Action:
WHEN I PUT THE TRUCK IN DRIVE TO MOVE FORWARD THE TRUCK WOULD NOT STOP. I PRESSED VERY HARD ON THE BRAKES TO GET IT TO STOP. I THEN PLACE THE TRUCK IN PARK AND TRIED AGAIN TO MOVE BACKWARDS. THE BRAKES WOULD NOT STOP THE VEHICLE. I HAD TO PRESS AS HARD AS I COULD TO GET IT TO STOP. ALMOST HIT A BUILDING. THIS HAS HAPPENED ON 2 OTHER OCCASIONS IN A PARKING LOT AND PULLING OUT ONTO A MAIN ROAD FROM A DRIVEWAY. WHEN I TURN THE VEHICLE OFF AND RESTART THEN THE BRAKES WILL ENGAGE AND WORK PROPERLY. THIS IS A VERY DANGEROUS PROBLEM.
Additional Notes:
WHEN I PUT THE TRUCK IN DRIVE TO MOVE FORWARD THE TRUCK WOULD NOT STOP. I PRESSED VERY HARD ON THE BRAKES TO GET IT TO STOP. I THEN PLACE THE TRUCK IN PARK AND TRIED AGAIN TO MOVE BACKWARDS. THE BRAKES WOULD NOT STOP THE VEHICLE. I HAD TO PRESS AS HARD AS I COULD TO GET IT TO STOP. ALMOST HIT A BUILDING. THIS HAS HAPPENED ON 2 OTHER OCCASIONS IN A PARKING LOT AND PULLING OUT ONTO A MAIN ROAD FROM A DRIVEWAY. WHEN I TURN THE VEHICLE OFF AND RESTART THEN THE BRAKES WILL ENGAGE AND WORK PROPERLY. THIS IS A VERY DANGEROUS PROBLEM.
Mfg Campaign: 11196409
Recall Date: Apr 15, 2019
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