Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I AM HAVING BRAKE ASSIST FAILURE AT ALL SPEEDS. IT IS IMPOSSIBLE TO STOP WITHOUT APPLYING FULL FORCE. THE ABS 'CLICKING' CAN BE HEARD AND FELT WHILE TRYING TO APPLY BRAKES. THIS SYSTEM FAILED GOING DOWN A MOUNTAIN PASS WITH A CAMPER BEHIND US AND CHILDREN IN THE BACK SEAT. THE 'SERVICE BRAKE ASSIST' LIGHT WAS DISPLAYED.
Corrective Action:
I AM HAVING BRAKE ASSIST FAILURE AT ALL SPEEDS. IT IS IMPOSSIBLE TO STOP WITHOUT APPLYING FULL FORCE. THE ABS 'CLICKING' CAN BE HEARD AND FELT WHILE TRYING TO APPLY BRAKES. THIS SYSTEM FAILED GOING DOWN A MOUNTAIN PASS WITH A CAMPER BEHIND US AND CHILDREN IN THE BACK SEAT. THE 'SERVICE BRAKE ASSIST' LIGHT WAS DISPLAYED.
Additional Notes:
I AM HAVING BRAKE ASSIST FAILURE AT ALL SPEEDS. IT IS IMPOSSIBLE TO STOP WITHOUT APPLYING FULL FORCE. THE ABS 'CLICKING' CAN BE HEARD AND FELT WHILE TRYING TO APPLY BRAKES. THIS SYSTEM FAILED GOING DOWN A MOUNTAIN PASS WITH A CAMPER BEHIND US AND CHILDREN IN THE BACK SEAT. THE 'SERVICE BRAKE ASSIST' LIGHT WAS DISPLAYED.
Mfg Campaign: 11097151
Recall Date: May 21, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE ALL WHEEL DRIVE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE MINUTES AND WAS DRIVEN TO STYKEMAIN CHEVROLET (1255 N WILLIAMS ST, PAULDING, OH 45879, (419) 399-2071). THE DEALER COULD NOT LOCATE A FAILURE WITH THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE ALL WHEEL DRIVE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE MINUTES AND WAS DRIVEN TO STYKEMAIN CHEVROLET (1255 N WILLIAMS ST, PAULDING, OH 45879, (419) 399-2071). THE DEALER COULD NOT LOCATE A FAILURE WITH THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE ALL WHEEL DRIVE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE MINUTES AND WAS DRIVEN TO STYKEMAIN CHEVROLET (1255 N WILLIAMS ST, PAULDING, OH 45879, (419) 399-2071). THE DEALER COULD NOT LOCATE A FAILURE WITH THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000.
Mfg Campaign: 11093618
Recall Date: May 14, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK HAS VIBRATION AT 70 MPH AND UPWARDS FROM REAR OF VEHICLE WHEN ON INTERSTATE - FEELS LIKE A DRIVELINE VIBRATION. CAN BE FELT IN THE SEAT AND NOT THROUGH STEERING WHEEL. VIBRATION AT TIMES IS SEVERE AND OTHER TIMES MINOR OR NON-EXISTENT. DEALER KEEPS BLAMING TIRE/WHEEL BALANCE BUT THEY ARE IN SPEC (VERIFIED BY THIRD PARTY TIRE DEALER). CONCERN THAT VIBRATION WILL CAUSE CONTROL ISSUES OR SOMETHING TO BREAK WHILE TRAVELING AT HIGHER SPEEDS. THIS VIBRATION HAS BEEN PRESENT IN THE VEHICLE SINCE NEW.
Corrective Action:
TRUCK HAS VIBRATION AT 70 MPH AND UPWARDS FROM REAR OF VEHICLE WHEN ON INTERSTATE - FEELS LIKE A DRIVELINE VIBRATION. CAN BE FELT IN THE SEAT AND NOT THROUGH STEERING WHEEL. VIBRATION AT TIMES IS SEVERE AND OTHER TIMES MINOR OR NON-EXISTENT. DEALER KEEPS BLAMING TIRE/WHEEL BALANCE BUT THEY ARE IN SPEC (VERIFIED BY THIRD PARTY TIRE DEALER). CONCERN THAT VIBRATION WILL CAUSE CONTROL ISSUES OR SOMETHING TO BREAK WHILE TRAVELING AT HIGHER SPEEDS. THIS VIBRATION HAS BEEN PRESENT IN THE VEHICLE SINCE NEW.
Additional Notes:
TRUCK HAS VIBRATION AT 70 MPH AND UPWARDS FROM REAR OF VEHICLE WHEN ON INTERSTATE - FEELS LIKE A DRIVELINE VIBRATION. CAN BE FELT IN THE SEAT AND NOT THROUGH STEERING WHEEL. VIBRATION AT TIMES IS SEVERE AND OTHER TIMES MINOR OR NON-EXISTENT. DEALER KEEPS BLAMING TIRE/WHEEL BALANCE BUT THEY ARE IN SPEC (VERIFIED BY THIRD PARTY TIRE DEALER). CONCERN THAT VIBRATION WILL CAUSE CONTROL ISSUES OR SOMETHING TO BREAK WHILE TRAVELING AT HIGHER SPEEDS. THIS VIBRATION HAS BEEN PRESENT IN THE VEHICLE SINCE NEW.
Mfg Campaign: 11092810
Recall Date: May 10, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TRUCK HAS VIBRATION AT 70 MPH AND UPWARDS FROM REAR OF VEHICLE WHEN ON INTERSTATE - FEELS LIKE A DRIVELINE VIBRATION. CAN BE FELT IN THE SEAT AND NOT THROUGH STEERING WHEEL. VIBRATION AT TIMES IS SEVERE AND OTHER TIMES MINOR OR NON-EXISTENT. DEALER KEEPS BLAMING TIRE/WHEEL BALANCE BUT THEY ARE IN SPEC (VERIFIED BY THIRD PARTY TIRE DEALER). CONCERN THAT VIBRATION WILL CAUSE CONTROL ISSUES OR SOMETHING TO BREAK WHILE TRAVELING AT HIGHER SPEEDS. THIS VIBRATION HAS BEEN PRESENT IN THE VEHICLE SINCE NEW.
Corrective Action:
TRUCK HAS VIBRATION AT 70 MPH AND UPWARDS FROM REAR OF VEHICLE WHEN ON INTERSTATE - FEELS LIKE A DRIVELINE VIBRATION. CAN BE FELT IN THE SEAT AND NOT THROUGH STEERING WHEEL. VIBRATION AT TIMES IS SEVERE AND OTHER TIMES MINOR OR NON-EXISTENT. DEALER KEEPS BLAMING TIRE/WHEEL BALANCE BUT THEY ARE IN SPEC (VERIFIED BY THIRD PARTY TIRE DEALER). CONCERN THAT VIBRATION WILL CAUSE CONTROL ISSUES OR SOMETHING TO BREAK WHILE TRAVELING AT HIGHER SPEEDS. THIS VIBRATION HAS BEEN PRESENT IN THE VEHICLE SINCE NEW.
Additional Notes:
TRUCK HAS VIBRATION AT 70 MPH AND UPWARDS FROM REAR OF VEHICLE WHEN ON INTERSTATE - FEELS LIKE A DRIVELINE VIBRATION. CAN BE FELT IN THE SEAT AND NOT THROUGH STEERING WHEEL. VIBRATION AT TIMES IS SEVERE AND OTHER TIMES MINOR OR NON-EXISTENT. DEALER KEEPS BLAMING TIRE/WHEEL BALANCE BUT THEY ARE IN SPEC (VERIFIED BY THIRD PARTY TIRE DEALER). CONCERN THAT VIBRATION WILL CAUSE CONTROL ISSUES OR SOMETHING TO BREAK WHILE TRAVELING AT HIGHER SPEEDS. THIS VIBRATION HAS BEEN PRESENT IN THE VEHICLE SINCE NEW.
Mfg Campaign: 11092810
Recall Date: May 10, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL - THIS ISSUE HAS BEEN GOIBG ON SINCE 2016 AND THERE STILL ISNT A SOLUTION. MY AIR BAG SENSOR GOES ON FROM TIME TO TIME AND IT REALLY STRESSESME OUT NOT KNOWING IF SOMETHING IS GOING TO GO WRONG. I HAVE CALLED MY NEAREST DEALERSHIP TO SEE IF THERE IS AN UPDATE OR IF THEY CAN PROVIDE ME WITH A LOANER IN THE MEANTIME, AND THE ANSWER IS 'NO' I HAVE TWO CHILDREN AND THEIR SAFETY IS MY NUMBER 1 PRIORITY
Corrective Action:
TAKATA RECALL - THIS ISSUE HAS BEEN GOIBG ON SINCE 2016 AND THERE STILL ISNT A SOLUTION. MY AIR BAG SENSOR GOES ON FROM TIME TO TIME AND IT REALLY STRESSESME OUT NOT KNOWING IF SOMETHING IS GOING TO GO WRONG. I HAVE CALLED MY NEAREST DEALERSHIP TO SEE IF THERE IS AN UPDATE OR IF THEY CAN PROVIDE ME WITH A LOANER IN THE MEANTIME, AND THE ANSWER IS 'NO' I HAVE TWO CHILDREN AND THEIR SAFETY IS MY NUMBER 1 PRIORITY
Additional Notes:
TAKATA RECALL - THIS ISSUE HAS BEEN GOIBG ON SINCE 2016 AND THERE STILL ISNT A SOLUTION. MY AIR BAG SENSOR GOES ON FROM TIME TO TIME AND IT REALLY STRESSESME OUT NOT KNOWING IF SOMETHING IS GOING TO GO WRONG. I HAVE CALLED MY NEAREST DEALERSHIP TO SEE IF THERE IS AN UPDATE OR IF THEY CAN PROVIDE ME WITH A LOANER IN THE MEANTIME, AND THE ANSWER IS 'NO' I HAVE TWO CHILDREN AND THEIR SAFETY IS MY NUMBER 1 PRIORITY
Mfg Campaign: 11091007
Recall Date: Apr 30, 2018
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELT BUCKLE BROKE AFTER TWO YEARS. WHAT OCCURRED: TRIED TO BUCKLE THE BELT AND IT DID NOT WORK. HAPPENED WITHOUT WARNING. INNER PLASTIC PIECE BROKE. IT WAS REPAIRED UNDER WARRANTY BUT ONLY AFTER INSISTING THIS SHOULD BE A WARRANTY REPAIR. NOTED CONCERN THAT A SAFETY PART HAPPENED TO BECOME DEFECTIVE AFTER SUCH A SHORT PERIOD OF TIME (2 YEARS).
Corrective Action:
SEAT BELT BUCKLE BROKE AFTER TWO YEARS. WHAT OCCURRED: TRIED TO BUCKLE THE BELT AND IT DID NOT WORK. HAPPENED WITHOUT WARNING. INNER PLASTIC PIECE BROKE. IT WAS REPAIRED UNDER WARRANTY BUT ONLY AFTER INSISTING THIS SHOULD BE A WARRANTY REPAIR. NOTED CONCERN THAT A SAFETY PART HAPPENED TO BECOME DEFECTIVE AFTER SUCH A SHORT PERIOD OF TIME (2 YEARS).
Additional Notes:
SEAT BELT BUCKLE BROKE AFTER TWO YEARS. WHAT OCCURRED: TRIED TO BUCKLE THE BELT AND IT DID NOT WORK. HAPPENED WITHOUT WARNING. INNER PLASTIC PIECE BROKE. IT WAS REPAIRED UNDER WARRANTY BUT ONLY AFTER INSISTING THIS SHOULD BE A WARRANTY REPAIR. NOTED CONCERN THAT A SAFETY PART HAPPENED TO BECOME DEFECTIVE AFTER SUCH A SHORT PERIOD OF TIME (2 YEARS).
Mfg Campaign: 11090480
Recall Date: Apr 27, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT TIMES WHEN SLOWING TO A STOP THE VEHICLE JUMPS FORWARD BEFORE STOPPING. WHEN MAKING SLOW TURNS, LIKE IN A PARKING LOT, THE VEHICLE WILL JUMP FORWARD OR LAG SOMETIME WHEN SHIFTING GEARS.
Corrective Action:
AT TIMES WHEN SLOWING TO A STOP THE VEHICLE JUMPS FORWARD BEFORE STOPPING. WHEN MAKING SLOW TURNS, LIKE IN A PARKING LOT, THE VEHICLE WILL JUMP FORWARD OR LAG SOMETIME WHEN SHIFTING GEARS.
Additional Notes:
AT TIMES WHEN SLOWING TO A STOP THE VEHICLE JUMPS FORWARD BEFORE STOPPING. WHEN MAKING SLOW TURNS, LIKE IN A PARKING LOT, THE VEHICLE WILL JUMP FORWARD OR LAG SOMETIME WHEN SHIFTING GEARS.
Mfg Campaign: 11090303
Recall Date: Apr 26, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING ISSUES. NOT BLOWING COLD AIR.
Corrective Action:
AIR CONDITIONING ISSUES. NOT BLOWING COLD AIR.
Additional Notes:
AIR CONDITIONING ISSUES. NOT BLOWING COLD AIR.
Mfg Campaign: 11089803
Recall Date: Apr 24, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MAKIING A TURN THE STEERING LOCKED AND ENGINE DIED 2 TIMES AND YESTERDAY WHILE DIVING ON THE FREEWAY AT 70 MILES PER HOUR IT DIED AND MANAGED TO PULL OFF THE ROAD. FIRST TIME WE ALLMOST GOT HIT BY AN OTHER CAR . IM VERY, VERY CONCERN . TRUCK HAS 19K MILES
Corrective Action:
MAKIING A TURN THE STEERING LOCKED AND ENGINE DIED 2 TIMES AND YESTERDAY WHILE DIVING ON THE FREEWAY AT 70 MILES PER HOUR IT DIED AND MANAGED TO PULL OFF THE ROAD. FIRST TIME WE ALLMOST GOT HIT BY AN OTHER CAR . IM VERY, VERY CONCERN . TRUCK HAS 19K MILES
Additional Notes:
MAKIING A TURN THE STEERING LOCKED AND ENGINE DIED 2 TIMES AND YESTERDAY WHILE DIVING ON THE FREEWAY AT 70 MILES PER HOUR IT DIED AND MANAGED TO PULL OFF THE ROAD. FIRST TIME WE ALLMOST GOT HIT BY AN OTHER CAR . IM VERY, VERY CONCERN . TRUCK HAS 19K MILES
Mfg Campaign: 11084927
Recall Date: Apr 13, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MAKIING A TURN THE STEERING LOCKED AND ENGINE DIED 2 TIMES AND YESTERDAY WHILE DIVING ON THE FREEWAY AT 70 MILES PER HOUR IT DIED AND MANAGED TO PULL OFF THE ROAD. FIRST TIME WE ALLMOST GOT HIT BY AN OTHER CAR . IM VERY, VERY CONCERN . TRUCK HAS 19K MILES
Corrective Action:
MAKIING A TURN THE STEERING LOCKED AND ENGINE DIED 2 TIMES AND YESTERDAY WHILE DIVING ON THE FREEWAY AT 70 MILES PER HOUR IT DIED AND MANAGED TO PULL OFF THE ROAD. FIRST TIME WE ALLMOST GOT HIT BY AN OTHER CAR . IM VERY, VERY CONCERN . TRUCK HAS 19K MILES
Additional Notes:
MAKIING A TURN THE STEERING LOCKED AND ENGINE DIED 2 TIMES AND YESTERDAY WHILE DIVING ON THE FREEWAY AT 70 MILES PER HOUR IT DIED AND MANAGED TO PULL OFF THE ROAD. FIRST TIME WE ALLMOST GOT HIT BY AN OTHER CAR . IM VERY, VERY CONCERN . TRUCK HAS 19K MILES
Mfg Campaign: 11084927
Recall Date: Apr 13, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE BRIGHTLY. AS A RESULT, THE CONTACT ALMOST DROVE INTO THE ROAD DIVIDER. THE VEHICLE WAS TAKEN TO THE DEALER (FAULKNER CADILLAC/CHEVROLET IN BETHLEHEM, PENNSYLVANIA, 610-867-4177) WHERE IT WAS DETERMINED THAT THE HEADLIGHTS WERE DESIGNED TO ILLUMINATE THAT WAY AND THERE WAS NOTHING WRONG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE BRIGHTLY. AS A RESULT, THE CONTACT ALMOST DROVE INTO THE ROAD DIVIDER. THE VEHICLE WAS TAKEN TO THE DEALER (FAULKNER CADILLAC/CHEVROLET IN BETHLEHEM, PENNSYLVANIA, 610-867-4177) WHERE IT WAS DETERMINED THAT THE HEADLIGHTS WERE DESIGNED TO ILLUMINATE THAT WAY AND THERE WAS NOTHING WRONG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE BRIGHTLY. AS A RESULT, THE CONTACT ALMOST DROVE INTO THE ROAD DIVIDER. THE VEHICLE WAS TAKEN TO THE DEALER (FAULKNER CADILLAC/CHEVROLET IN BETHLEHEM, PENNSYLVANIA, 610-867-4177) WHERE IT WAS DETERMINED THAT THE HEADLIGHTS WERE DESIGNED TO ILLUMINATE THAT WAY AND THERE WAS NOTHING WRONG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.
Mfg Campaign: 11084634
Recall Date: Apr 11, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TIRE TREAD IS DELAMINATING. HAVE SEEN EARLY RECALL FOR SAME TIRE BUT NOT COVERING MANUFACTURING TIME FRAME FOR MY TIRES. THEY ARE CONTINENTAL CROSS CONTACT LX20 MANUFACTURED (2516). ORIGINAL RECALL DATE 10/5/16 COVERING MANUFACTURING PERIOD 5/3/15 THRU 5/9/15. RECALL LISTED DESCRIBES EXACTLY WHAT IS HAPPENING TO TIRES ON MY TRUCK.
Corrective Action:
TIRE TREAD IS DELAMINATING. HAVE SEEN EARLY RECALL FOR SAME TIRE BUT NOT COVERING MANUFACTURING TIME FRAME FOR MY TIRES. THEY ARE CONTINENTAL CROSS CONTACT LX20 MANUFACTURED (2516). ORIGINAL RECALL DATE 10/5/16 COVERING MANUFACTURING PERIOD 5/3/15 THRU 5/9/15. RECALL LISTED DESCRIBES EXACTLY WHAT IS HAPPENING TO TIRES ON MY TRUCK.
Additional Notes:
TIRE TREAD IS DELAMINATING. HAVE SEEN EARLY RECALL FOR SAME TIRE BUT NOT COVERING MANUFACTURING TIME FRAME FOR MY TIRES. THEY ARE CONTINENTAL CROSS CONTACT LX20 MANUFACTURED (2516). ORIGINAL RECALL DATE 10/5/16 COVERING MANUFACTURING PERIOD 5/3/15 THRU 5/9/15. RECALL LISTED DESCRIBES EXACTLY WHAT IS HAPPENING TO TIRES ON MY TRUCK.
Mfg Campaign: 11082276
Recall Date: Mar 31, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING AT 35MPH , SUDDENLY CAR WOULD NOT ACCELERATE, UPON GIVING GAS WOULD NOT PICK UP SPEED, ONLY RPM KEPT GOING HIGH, THE YELLOW CHECK INGINE SYMBOL CAME ON.TOWED TO A DELAERSHIP,CASING BROKEN BETWEEN 4TH,5TH,6TH GEAR BROKEN.
Corrective Action:
DRIVING AT 35MPH , SUDDENLY CAR WOULD NOT ACCELERATE, UPON GIVING GAS WOULD NOT PICK UP SPEED, ONLY RPM KEPT GOING HIGH, THE YELLOW CHECK INGINE SYMBOL CAME ON.TOWED TO A DELAERSHIP,CASING BROKEN BETWEEN 4TH,5TH,6TH GEAR BROKEN.
Additional Notes:
DRIVING AT 35MPH , SUDDENLY CAR WOULD NOT ACCELERATE, UPON GIVING GAS WOULD NOT PICK UP SPEED, ONLY RPM KEPT GOING HIGH, THE YELLOW CHECK INGINE SYMBOL CAME ON.TOWED TO A DELAERSHIP,CASING BROKEN BETWEEN 4TH,5TH,6TH GEAR BROKEN.
Mfg Campaign: 11074930
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Mfg Campaign: 11074963
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Mfg Campaign: 11074963
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Corrective Action:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Additional Notes:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Mfg Campaign: 11075118
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Corrective Action:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Additional Notes:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Mfg Campaign: 11075118
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Corrective Action:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Additional Notes:
THE STABILITRAK HAS BEEN GOING OFF AT RANDOM TIMES, SEVERAL TIMES IN A ROW. TWICE, OVER THE SPAN OF TWO DAYS, THE STABILITRAK HAS GONE OFF WHILE IN MOTION, PULLING INTO A PARKING SPOT ON DRY GROUND. IT HAS ALSO GONE OFF ABOUT 4 TIMES BACK-TO-BACK WHILE AT SLOW SPEEDS ON AN ON RAMP. THE MAIN DISPLAY HAS ALSO BEEN RANDOMLY SHUTTING OFF (SCREEN GOES BLACK) WITHOUT WARNING OR OBVIOUS REASON.
Mfg Campaign: 11075118
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Corrective Action:
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Additional Notes:
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Mfg Campaign: 11075128
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Corrective Action:
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Additional Notes:
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Mfg Campaign: 11075128
Recall Date: Feb 26, 2018
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